At Auxo Medical, we understand that reliable sterilization isn’t just a requirement; it is a moral imperative. We provide comprehensive service, maintenance, and repair solutions designed to extend the life of your equipment and ensure you remain compliant with the strictest industry standards.

Why Proactive Maintenance Matters

“How often does sterile processing equipment need servicing?”

While specific intervals vary by manufacturer, the broader answer is that reactive maintenance is the most expensive strategy. Waiting for an autoclave to fail before calling for service leads to costly emergency downtime.

We advocate for a robust Preventative Maintenance (PM) schedule. Regular PMs allow us to:

• Identify wear and tear on gaskets, valves, and sensors before they fail.
• Ensure steam quality meets the necessary parameters for sterilization.
• Maintain documentation required by The Joint Commission (TJC), AAAHC, and CLIA.

Equipment We Service and Repair

Our team of certified technicians is trained to handle a vast array of equipment found in the Central Sterile Supply Department (CSSD). We work on major brands including Steris, Getinge, Midmark, Tuttnauer, and many others.

1. Steam Sterilizers and Autoclaves

The autoclave is the workhorse of the SPD. We handle everything from tabletop units in dental offices to large, bulk sterilizers in major hospitals. Our services include chamber cleaning, door gasket replacement, calibration of pressure/temperature sensors, and vacuum leak testing.

2. Washer-Disinfectors

Before sterilization can occur, instruments must be visibly clean. We service single and multi-chamber washer-disinfectors, ensuring spray arms are rotating correctly, detergent dosing is accurate, and thermal disinfection temperatures are reached.

3. Ultrasonic Cleaners

Ultrasonic cavitation is essential for cleaning intricate surgical instruments. We test transducers and generators to ensure your ultrasonic cleaners are effectively removing bioburden from box locks and crevices.

4. Cart Washers and Steam Generators

Often overlooked, the infrastructure supporting the SPD is vital. We service cart washers and the steam generators/boilers that power your sterilizers, ensuring your facility has clean, “dry” steam essential for effective sterilization packs.

The Auxo Difference: Refurbishment and Sustainability

We don’t just fix equipment; we breathe new life into it.

At Auxo Medical, we are industry leaders in medical equipment refurbishment. If your current sterile processing equipment is aging but a full replacement isn’t in the budget, our refurbishment program is the solution.

• Cost Savings: Refurbished equipment typically costs 40-60% less than new OEM equipment.
• Sustainability: Refurbishing reduces medical waste and lowers your facility’s carbon footprint.
• Warranty: We stand behind our work. Our refurbished units come with warranties that often match or exceed those of new equipment.

Ensuring Compliance and Safety

Navigating the regulatory landscape of healthcare is difficult. When we service your equipment, we do more than turn a wrench; we help you manage risk.

Our service documentation provides the “paper trail” necessary for audits. We ensure your equipment operates within the manufacturer’s Instructions for Use (IFU) and adheres to standards set by AAMI (Association for the Advancement of Medical Instrumentation).

Frequently Asked Questions (FAQ)

Q: Do you offer emergency repair services for autoclaves?
A: Yes. We understand that equipment failure doesn’t happen on a schedule. We offer responsive field service to get your critical equipment back online as quickly as possible.

Q: Can you service equipment from different manufacturers?
A: Absolutely. We are a multi-vendor service provider. This simplifies your billing and logistics, as you only need one point of contact for all your sterile processing equipment, regardless of the brand.

Q: Is it better to repair or refurbish my sterilizer?
A: It depends on the age and condition of the unit. Minor issues can be repaired on-site. However, if a unit requires major component replacements (like chambers or control retrofits), sending it to us for a complete refurbishment is often the most cost-effective long-term solution.

Partner with Auxo Medical for Your SPD Needs

Your sterile processing department is too important to trust to generalists. You need specialists who understand the chemistry, physics, and mechanics of sterilization.

Whether you need a preventative maintenance contract, an emergency repair, or a fully refurbished sterilization suite, Auxo Medical is your partner in patient safety.

Does your SPD equipment need attention? Contact Auxo Medical today to schedule a consultation or service call.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

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Why SPD maintenance matters

• Compliance and safety: Regular service helps meet Joint Commission standards and industry best practices for sterile processing.
• Reliability and uptime: Preventive care reduces unexpected downtime that can disrupt sterilization workflows.
• Efficiency and throughput: Well-maintained equipment operates more efficiently, supporting faster turnarounds.
• Cost management: Planned maintenance and timely repairs lower total cost of ownership and spare-part waste.

We tailor SPD maintenance programs to your facility size, caseload, and budget, delivering predictable service with minimal disruption.

What we service in sterile processing equipment

Our SPD maintenance and repair services cover the core devices that keep your sterilization workflow humming. Our technicians diagnose, calibrate, repair, and verify performance to manufacturer specifications across a broad range of brands and models.

• Sterilizers and autoclaves
• Washer-disinfectors (glassware washers)
• Ultrasonic cleaners
• Steam generators and boilers
• Related controls, gauges, and safety interlocks
• Documentation and calibration records

This brand-agnostic approach lets us design maintenance plans that fit your exact SPD asset mix while preserving OEM performance and reliability.

Our approach: proactive care, rapid repairs, and thorough documentation

• Preventive maintenance: Regular inspections, calibrations, and preventive tasks per manufacturer guidance.
• Repairs and parts: Diagnostics and component-level repairs with access to a broad parts catalog to minimize downtime.
• Calibration and validation: Verification of cycle parameters, chamber temperature, and sterilization indicators.
• Documentation: Detailed service reports, calibration certificates, and maintenance histories for audits and regulatory needs.
• Emergency support: 24/7 availability for urgent downtime to restore typical SPD operation.

Our SPD specialists bring deep diagnostic and repair expertise to ensure sterilization systems operate safely and consistently.

Why choose Auxo Medical for SPD maintenance and repair

• Experienced SPD technicians: Certified professionals with in-depth knowledge of sterilizers, washers, and ultrasonic systems.
• OEM-aligned maintenance: Services designed to mirror manufacturer specifications to protect performance and safety.
• On-hand parts and kits: Ready access to common SPD parts and calibration tools to shorten downtime.
• Comprehensive documentation: Clear records to support audits, accreditation, and asset management.
• Broad equipment coverage: Service for Steris, Getinge, Tuttnauer, SciCan, Primus Spire, Scientek, Consolidated, Sharpertek, Belimed, Miele, Basil, Lancer, and more.
• Nationwide field coverage: Responsive service teams across multiple states to minimize downtime.

Access to value-added capabilities

• Service portal access: Track work orders, view maintenance histories, and manage service requests in real time.
• Equipment loaners and rentals: Loaner gear to keep your SPD operations running during maintenance or repairs.
• Water quality testing: Assess water quality for sterilization processes and identify needs for treatment or replacements.
• Upgrades and refurbishments: Guidance on modernizing or refurbishing SPD equipment to improve performance and cost efficiency.
• Cost savings: Competitive pricing and bundled service options to maximize value.

Getting started

• Request a PM or repair quote: Share details about your autoclaves, washers, ultrasonic cleaners, or boilers to receive a tailored plan.
• Schedule a site assessment: On-site evaluation to calibrate maintenance needs to your SPD workflow.
• Access the service portal: Manage service requests and view maintenance histories in real time.
• Consider upgrades or refurbishments: Explore cost-conscious options to extend peak performance.

Auxo Medical is dedicated to helping facilities sustain reliable sterilization operations, safeguard patient safety, and optimize SPD asset performance through proactive maintenance, precise calibration, and responsive repairs.

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In the healthcare industry, equipment uptime and reliability are vital to delivering safe, efficient patient care. Preventive maintenance management plays a crucial role in ensuring medical devices and systems function optimally, reducing unexpected breakdowns, and extending equipment lifespan. Auxo Medical specializes in comprehensive preventive maintenance programs designed to keep your healthcare facilities running smoothly and compliant with industry standards.

Why Is Preventive Maintenance Management Important?

Proper preventive maintenance (PM) minimizes equipment failures, enhances safety, and ensures compliance with regulatory requirements. Regular inspections, calibrations, and servicing prevent costly repairs and downtime, ultimately saving your organization money and safeguarding patient outcomes.

Auxo Medical’s Approach to Preventive Maintenance Management

Customized Maintenance Programs

At Auxo Medical, we understand that each healthcare facility has unique needs. Our team develops tailored preventive maintenance plans for your medical equipment—including sterilizers, autoclaves, anesthesia machines, imaging devices, and more—designed to fit your operational schedule and budget.

Experienced Technical Support

Our certified technicians bring years of experience in healthcare equipment maintenance. They perform thorough inspections, calibrations, cleaning, and part replacements, ensuring your devices operate at peak performance.

Comprehensive Documentation & Compliance

Maintaining detailed records of all maintenance activities is essential for regulatory compliance. Auxo Medical provides complete documentation, including service reports, calibration records, and maintenance schedules, simplifying audits and inspections.

Ongoing Monitoring & Support

Preventive maintenance is not a one-time event. Our team offers ongoing support, reminders, and assessments to keep your equipment in top condition, reducing the risk of unexpected failures.

Benefits of Choosing Auxo Medical for Preventive Maintenance Management

• Reduced Equipment Downtime: Regular maintenance prevents unexpected breakdowns, keeping your hospital or clinic operational.
• Extended Equipment Lifespan: Proper care and timely repairs prolong the life of your devices.
• Enhanced Safety & Compliance: Our PM programs help you adhere to industry standards and regulatory requirements.
• Cost Savings: Preventive care is more affordable than emergency repairs and replacements.
• Peace of Mind: Rely on our team to manage your maintenance schedules, inspections, and documentation.

Partner with Auxo Medical Today

Investing in preventive maintenance management with Auxo Medical means investing in peace of mind. Our comprehensive programs ensure your healthcare equipment remains reliable, safe, and compliant—so you can focus on what matters most: patient care.

Visit www.auxomedical.com or contact us at (804) 233-4424 or toll-free at 888-728-8448 to learn more about our tailored preventive maintenance services.

Auxo Medical — Your Partner in Reliable, Cost-Effective Preventive Maintenance Management for Healthcare Equipment.

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