Why East Tennessee Facilities Trust Us

We have been in business since 1998, building a reputation for reliability, responsiveness, and deep technical expertise. Our team includes AAMI Certified Biomedical Equipment Technicians (CBET) and factory-trained engineers who deliver the same quality of service as OEM providers — at up to 50% less cost.

Whether you operate a hospital, surgery center, outpatient clinic, dental practice, veterinary facility, or research laboratory, we provide the comprehensive field service support your equipment demands.

Medical and Lab Equipment We Service in East Tennessee

Biomedical Equipment

• Patient monitors and ECG systems
• Ultrasound machines
• Surgical and exam tables
• OR and surgical lighting
• Stretchers and hospital beds
• Electrosurgical units

Sterile Processing Equipment

• Small, medium, and large sterilizers
• Tabletop autoclaves
• Washer disinfectors
• Ultrasonic cleaners
• Steam generators and boilers
• Full CSSD and SPD maintenance

Brands We Service

We are factory trained and experienced on equipment from leading manufacturers, including:

• Steris / AMSCO
• GE Healthcare
• Mindray
• Philips
• Stryker
• Hill-Rom
• Dräger
• Siemens
• Midmark
• Skytron
• Tuttnauer
• Belimed
• Datex-Ohmeda
• Fuji
• Shimadzu

…and many more.

Our East Tennessee Services

Preventive Maintenance Programs

Routine maintenance is the most effective way to prevent costly breakdowns and keep your facility operating under Joint Commission standards. We offer customized PM plans designed to match the specific needs and budget of your facility:

• Alpha Plans – Our highest-level maintenance and repair program offering complete coverage with a fixed investment.
• Beta Plans – A comprehensive program providing higher levels of service and more predictable service costs.
• Gamma Plans – A labor-only maintenance program that provides scheduled service visits.
• Delta Plans – Ensures higher equipment reliability with a more moderate investment.

Emergency Repairs

Equipment failure does not wait for a convenient time. That is why we offer 24/7 emergency repairs to minimize downtime and keep your facility running safely. Our technicians are known for same-day response and repair in most cases.

Parts Supply

We maintain a wide inventory of OEM and aftermarket parts for sterilizers, autoclaves, surgical tables, anesthesia machines, and more. When you need a part fast, we deliver.

Equipment Sales and Refurbishment

Beyond service and maintenance, we sell new and expertly refurbished medical equipment. Our refurbished devices are returned to like-new condition, thoroughly tested, and typically backed by a one-year parts and labor warranty. We also offer installation, financing, and trade-in options.

What Sets Us Apart

• 25+ years in business rebuilding, maintaining, and repairing medical and lab equipment
• AAMI CBET-certified and factory-trained technicians
• Up to 50% savings compared to OEM service providers
• 24/7 emergency repair availability
• Dedicated service portal for service requests and record keeping
• NFPA99 and AAMI compliant service practices
• Turnkey leasing solutions for surgical and sterile processing suites
• Depot repair available on select equipment

What Our Clients Say

Our clients consistently highlight our responsiveness, expertise, and commitment to putting the customer first. Facilities that have partnered with us report reduced downtime by at least two-thirds and describe our response to service calls as “stellar.” From multi-site healthcare organizations to individual surgery centers, we have built long-term relationships based on trust and results.

Serving All of East Tennessee

We proudly provide on-site field service throughout East Tennessee, with a focus on the greater Knoxville and Chattanooga regions. No matter where your facility is located in the area, our technicians are ready to respond quickly and deliver the expert care your equipment requires.

Contact Us

Ready to reduce equipment downtime, lower your maintenance costs, and gain a reliable service partner? Contact us today to request a service quote, schedule preventive maintenance, or ask about our equipment and parts inventory.

Call us at (888) 728-8448 or fill out the service request form below. Provide your contact information, equipment details, and any specific requirements — our team will get back to you promptly.

We look forward to serving your facility and helping it thrive.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

First Name *

Last Name *

Email *

Company/Facility Name *

Zip Code *

Phone Number *

Message *

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

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Maximum file size: 104.86MB

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Why East Tennessee Trusts Auxo Medical

• Local, on-site service: Our technicians travel to your site across East Tennessee, providing prompt, professional maintenance and repairs without requiring equipment removal or costly downtime.
• Broad equipment coverage: We service biomedical equipment, sterile processing equipment, imaging devices, and more, including sterilizers, autoclaves, washer-disinfectors, and steam generators, as well as patient monitors, ECG machines, surgical tables, lights, ventilators, and other essential devices.
• Comprehensive maintenance programs: We tailor preventive maintenance (PM) plans to your facility’s specific equipment list, usage patterns, and risk profiles to help prevent unexpected failures.
• Brand-agnostic expertise: We service equipment from a wide array of manufacturers, ensuring you can rely on consistent service regardless of device brand or model.
• Transparent maintenance and repair: Our service includes detailed inspections, calibrations, repairs, and calibration reports, so you have complete documentation for audits, surveys, and regulatory requirements.

What We Service in East Tennessee

Auxo Medical provides maintenance and repairs across a broad spectrum of medical and laboratory equipment. Key areas include:

Biomedical Equipment

• Patient monitors, ECG machines, surgical tables, OR lighting, stretchers
• Electrosurgical units, exam tables, ventilators, and related devices
• Brand-agnostic support for a wide range of manufacturers, ensuring compatibility and thorough workmanship
• Compliant maintenance aims: We perform inspections, preventive maintenance, repairs, and calibrations, delivering comprehensive diagnostic and calibration reports

Sterile Processing Equipment

• Sterilizers, autoclaves, washer-disinfectors, ultrasonic cleaners, and steam generators
• Preventive maintenance programs designed to minimize downtime and keep sterilization cycles on schedule
• Focus on maintaining Joint Commission readiness and high standards of cleanliness and safety
• Routine inspections and repairs to extend the life of critical sterilization equipment
  

  

Repair and Maintenance Programs

• On-site PM plans crafted to align with your facility’s needs, budget, and downtime tolerance
• Emergency repair responses to minimize patient care disruption
• Flexible service options, including loaner equipment where appropriate to reduce downtime
• Transparent pricing and clear communication to help you plan budgets effectively

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

First Name *

Last Name *

Email *

Company/Facility Name *

Zip Code *

Phone Number *

Message *

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Drop a file here or click to upload Choose File

Maximum file size: 104.86MB

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Equipment Upgrades and Refurbishment

• Upgrade or refurbish existing devices on-site or replace older equipment for a fraction of the cost of buying new
• Cost-conscious options to modernize your fleet while maintaining reliability and performance
• Assistance with evaluating the best long-term value for your facility’s investment

Service Portal and Documentation

• A secure service portal for managing equipment inventory and support cases in real time
• The ability to create new work orders, view repair histories, and print maintenance reports for audits and surveys
• Easy access for ongoing plans and performance reviews with your facility’s leadership and regulatory teams

The Auxo Medical Advantage in East Tennessee

• Rapid response times: We understand that equipment downtime can impact patient care. Our East Tennessee team prioritizes fast on-site service to keep your operations running smoothly.
• Experienced technicians: Our technicians bring extensive experience with a broad range of devices, ensuring accurate diagnostics, safe repairs, and durable maintenance outcomes.
• Proactive risk management: Regular inspections, calibrated measurements, and preventive maintenance help identify issues before they become costly outages.
• Training and support: We provide guidance on best practices, usage optimizations, and maintenance planning to help your team maximize device uptime and performance.

What to Expect When You Request Service

1. Submit a quote or repair request: Use the online form to share your equipment list, service needs, and any urgent concerns. If you’d like to start with a PM plan, upload your equipment list to receive an estimated preventive maintenance quote.
2. Assessment and planning: Our Tennessee service team reviews the equipment list and schedule requirements to optimize PM plans or repair workflows.
3. On-site maintenance or repair: A qualified technician visits your site to perform preventive maintenance, inspections, repairs, calibrations, and testing to validate device performance.
4. Documentation and reporting: You’ll receive detailed service reports, calibration data, and any necessary notes for compliance and survey readiness.
5. Ongoing support: If you have a service contract, your account will be managed through the Auxo Medical Service Portal for real-time updates and historical records.

Preventive Maintenance: Why It Matters for East Tennessee Facilities

• Safety and compliance: Regular inspections and calibrations help ensure devices perform within specification, reducing risk to patients and staff.
• Downtime reduction: Proactive maintenance lowers the likelihood of unexpected failures that disrupt patient care and scheduling.
• Cost efficiency: PM programs can extend equipment life, optimize energy use, and help you plan budget more accurately.
• Documentation for surveys: Comprehensive maintenance records support accreditation and regulatory surveys, demonstrating a commitment to patient safety and asset management.

Sterile Processing: Keeping Autoclaves and Washer-Disinfectors in Check

• Sterilization is critical to patient safety. Our team focuses on preventive maintenance for sterilizers, autoclaves, washer-disinfectors, and steam generators to minimize downtime and keep cycles compliant with industry expectations.
• Regular service helps prevent performance degradation that could affect sterilization efficacy and workflow efficiency.

Powerful Brand Coverage

• We service equipment from many leading brands and models including Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, Philips, Mindray, Edan, and more.
• Whether you’re upgrading, repairing, or performing routine PM, our technicians have the experience to keep your devices operating safely and efficiently.

Testimonials and Trust

• East Tennessee facilities rely on Auxo Medical for dependable maintenance and rapid response.
• Our clients value the combination of technical expertise, responsive service, and cost-effective solutions.
• The service portal and clear communication reinforce trust by providing visibility into maintenance history, upcoming services, and performance metrics.

How to Contact Auxo Medical in East Tennessee

• Service inquiries: Reach out via the online form for quotes, PM plans, or repair requests.
• Phone and hours: Our Tennessee service team operates with accessible hours to support scheduling and urgent repairs.
• Local presence: East Tennessee operations cover Knoxville, Chattanooga, Cookeville, and surrounding areas, ensuring a rapid local presence when you need it most.

Stay Informed: Additional Resources and Support

• Explore the broader Auxo Medical catalog for available equipment and replacement parts that can complement your PM and repair strategy.
• Learn more about financing options, training opportunities, and equipment valuation or liquidation services to maximize the value of your assets.
• Access the Auxo Medical Service Portal for ongoing service management, case tracking, and documentation retrieval.

For healthcare facilities in East Tennessee, keeping medical and lab equipment in peak condition is a core part of delivering safe, efficient patient care. Auxo Medical’s East Tennessee team provides comprehensive on-site repair, preventive maintenance, sterilization equipment servicing, and upgrade options across a broad array of devices and brands. By combining responsive on-site service, transparent documentation, and proactive maintenance programs, we help East Tennessee hospitals, clinics, surgery centers, and long-term care facilities reduce downtime, extend equipment life, and stay prepared for regulatory surveys. If you’re in Knoxville, Chattanooga, Cookeville, or the surrounding areas, contact Auxo Medical today to request a service quote, schedule a PM, or start an on-site maintenance plan tailored to your facility’s needs.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

First Name *

Last Name *

Email *

Company/Facility Name *

Zip Code *

Phone Number *

Message *

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Drop a file here or click to upload Choose File

Maximum file size: 104.86MB

CAPTCHA

Δ

The post East Tennessee Medical Equipment Repairs, Parts & Maintenance: Keeping Your Facility’s Devices Safe, Reliable, and Ready appeared first on Auxo Medical.