Our Services

Medical & Lab Equipment Repair and Preventative Maintenance

Auxo Medical is your one-stop solution for all your medical and lab equipment needs, including procurement, inspections, maintenance, and repair. Our team of skilled technicians in East Tennessee is equipped to handle a wide range of biomedical and sterile processing equipment. We offer preventive maintenance (PM) plans and repairs for various types of equipment, including:

• Sterilization Equipment: Autoclaves, sterilizers, washer-disinfectors, ultrasonic cleaners, and steam generators.
• Biomedical Equipment: Patient monitors, ECG machines, surgical tables, surgical lights, stretchers, electrosurgical units, exam tables, ventilators, and more.

Our technicians conduct thorough inspections, calibrations, and repairs to ensure compliance with safety standards and regulations.

Field Service Locations

We proudly serve multiple locations throughout East Tennessee, including Knoxville, Johnson City, Kingsport, and Chattanooga. If you are outside our service area, please contact us as we may still have a solution for you.

Additional Services

In addition to repair and maintenance, Auxo Medical offers a range of services to support your facility’s needs:

• Sales Consultation & Support: Helping you find the best equipment at competitive prices.
• Valuation & Liquidation: Assessing the market value of your equipment for trade-in or liquidation.
• Financing: Flexible financing options to suit your budget.
• Training: Staff training to ensure proper use and maintenance of equipment.

Why Choose Auxo Medical?

Expertise and Certification

Our team includes AAMI Certified Biomedical Equipment Technicians (CBETs) who adhere to the highest standards, including NFPA99 and AAMI recommendations. We are proficient in maintaining and repairing equipment from top brands such as Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, Philips, Lancer, Mindray, and Edan.

Cost-Effective Solutions

As a third-party maintenance and repair provider, we offer solutions that are up to 40% off manufacturers’ prices. Whether you need immediate repairs or a fixed preventative maintenance agreement, our customized PM plans are designed to control operational expenses and ensure the longevity of your equipment.

Comprehensive Reports and Loaner Equipment

We provide complete diagnostic, repair, and calibration reports for your records. Additionally, we offer loaner equipment to minimize downtime and keep your facility operational.

Customer Testimonials

Our commitment to quality service is reflected in the positive feedback we receive from our clients. Here are a few testimonials:

• “Auxo Medical has been a preferred service provider for PartsSource, providing quality service at significant cost savings.” – Lori Migliore, Channel Leader, Service Partner Management, PartsSource
• “The Auxo Medical team has been an outstanding partner, providing stellar response to service calls.” – Operations Manager
• “Auxo Medical’s scheduled maintenance program has reduced our downtime by at least two-thirds.” – Director of Operations

Preventive Maintenance Programs

Importance of Preventive Maintenance

Preventive maintenance is crucial for ensuring the smooth operation of medical equipment. By regularly servicing and inspecting your machinery, we can help extend its lifespan, improve efficiency, and prevent unexpected breakdowns. Our preventive maintenance programs are designed to minimize potential downtime and ensure that your equipment remains in optimal working condition.

Benefits of Preventive Maintenance

• Enhanced Equipment Lifespan: Regular maintenance helps extend the life of your equipment.
• Improved Efficiency: Well-maintained equipment operates more efficiently, reducing energy consumption and operational costs.
• Reduced Downtime: Preventive maintenance minimizes the risk of unexpected breakdowns, ensuring continuous operation.
• Compliance with Standards: Regular inspections and maintenance ensure that your equipment complies with safety and regulatory standards.

High-Quality Medical Equipment

If you are looking for high-quality medical equipment in East Tennessee, Auxo Medical is here for you. We offer a wide range of new and refurbished medical equipment at a fraction of the manufacturer’s cost. Explore our online medical and lab equipment catalog to find the best equipment for your facility.

Additional Plan Benefits

Our service contracts come with additional benefits that you may not know about:

• Additional Discounts and Trade-In: Get a 5% discount on all equipment purchases. Our sales associates can assess the market value of your equipment for trade-in or liquidation.
• Service Portal: The Auxo Medical Service Portal allows current service plan holders to manage their equipment inventory and track support cases in real-time. Users can create new work orders and print repair and maintenance history reports.

Contact Auxo Medical Tennessee Today

For all your biomedical and sterile processing maintenance and repair needs in East Tennessee, contact Auxo Medical today. Our skilled technicians are ready to provide the highest quality service to ensure the seamless operation of your medical facility or lab. Call our office at  (888) 728-8448 or fill our the form below.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

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FAQ

1. What types of medical equipment do you repair and maintain?

We repair and maintain a wide range of biomedical and sterile processing equipment, including patient monitors, ECG machines, surgical tables, surgical lights, stretchers, electrosurgical units, exam tables, ventilators, autoclaves, sterilizers, washer-disinfectors, ultrasonic cleaners, and steam generators.

2. Do you offer preventive maintenance plans?

Yes, we offer customized preventive maintenance (PM) plans designed to extend the lifespan of your equipment, improve efficiency, and minimize downtime.

3. What brands of equipment do you service?

We service equipment from various brands, including Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, Philips, Lancer, Mindray, and Edan.

4. Do you provide loaner equipment?

Yes, we offer loaner equipment to minimize downtime and ensure your facility remains operational during repairs.

5. How can I request a service quote or repair?

You can request a service quote or repair by filling out the form on our East Tennessee service location page. Provide your contact information, equipment details, and any specific requirements, and our team will get back to you promptly.

The post Medical and Lab Equipment Repairs, Parts & Preventative Maintenance in East Tennessee appeared first on Auxo Medical.

The Importance of Reliable Medical Equipment

In a medical practice, every appointment and procedure relies on the functionality of medical equipment. From anesthesia machines to sterilizers and biomedical equipment, each piece plays a vital role in delivering quality patient care. When equipment malfunctions, it can lead to delays, compromised safety, and increased costs.

Auxo Medical understands the significance of reliable medical equipment. They believe that healthcare professionals should be able to focus on their patients’ needs without worrying about technical hiccups. By providing comprehensive service, maintenance, and repair solutions, Auxo Medical ensures that medical practices can operate smoothly and consistently.

Comprehensive Service, Maintenance, and Repairs

Auxo Medical offers a wide range of services to meet the unique needs of medical practices. Whether you need a quick fix, emergency repair, or preventative maintenance, their team of experts is ready to assist you. Here are some of the services they provide:

1. Biomedical Equipment Services

Auxo Medical has AAMI Certified Biomedical Equipment Technicians (CBET) on staff. Our trained technicians perform preventative maintenance, repairs, and calibrations to keep your equipment operating under NFPA99 standards and AAMI recommendations. By entrusting your biomedical equipment to Auxo Medical, you can ensure that it is in safe and reliable condition.

2. Sterile Processing Equipment Services

Sterilizers, autoclaves, washer disinfectors, and boilers are essential for maintaining a sterile environment in medical facilities. Auxo Medical specializes in sterilization and offers preventative maintenance programs to keep your capital equipment running smoothly. Their programs minimize downtime and ensure that your facility operates in compliance with joint commission standards.

3. Anesthesia Equipment Services

Auxo Medical’s Biomedical Equipment Technicians are also trained in maintaining and repairing anesthesia equipment. With manufacturer certifications from GE and Mindray, they provide preventative and corrective maintenance according to manufacturer specifications. Their preventative maintenance plans offer competitive rates and ensure that your anesthesia equipment operates at its best.

Auxo Medical’s Field Service Areas

Auxo Medical is proud to offer field service areas in various states and regions, ensuring that medical practices across the country have access to their top-quality service and expertise. Here are the field service areas covered by Auxo Medical:

1. Atlanta, GA Maintenance & Repair Service Area:

Auxo Medical provides maintenance and repair services for medical equipment in the Atlanta, Georgia area. Whether you need routine inspections, emergency repairs, or parts replacement, their team of experts is ready to assist you.

2. North Florida Maintenance & Repair Service Area:

Medical practices in North Florida can rely on Auxo Medical for their equipment maintenance and repair needs. From Jacksonville to Tallahassee and everywhere in between, their technicians are available to ensure that your medical equipment is functioning optimally.

3. Central Florida Maintenance & Repair Service Area:

Auxo Medical extends its field service area to Central Florida, covering cities like Orlando, Tampa, and Gainesville. Their team is equipped to handle a wide range of medical equipment repairs and maintenance, providing prompt and reliable service.

4. South Florida Maintenance & Repair Service Area:

In South Florida, from Miami to West Palm Beach, Auxo Medical offers comprehensive maintenance and repair services for medical equipment. Their technicians are well-versed in the unique needs of healthcare facilities in this region and are committed to delivering exceptional service.

5. Dayton, OH Maintenance & Repair Service Area:

Auxo Medical serves medical practices in Dayton, Ohio, and the surrounding areas. Whether you need repairs for anesthesia equipment, biomedical equipment, or sterile processing equipment, their team is dedicated to keeping your equipment in optimal condition.

6. Grand Rapids, MI Maintenance & Repair Service Area:

Medical facilities in Grand Rapids, Michigan, can rely on Auxo Medical for their equipment maintenance and repair needs. Their technicians are highly trained and experienced in servicing a wide range of medical equipment, ensuring that your practice operates smoothly.

7. East Tennessee Maintenance & Repair Service Area:

Auxo Medical extends its field service area to East Tennessee, covering cities like Knoxville, Chattanooga, and Johnson City. Medical practices in this region can benefit from their expertise in equipment maintenance, repairs, and parts replacement.

8. Lexington, KY Maintenance & Repair Service Area:

Auxo Medical provides maintenance and repair services for medical equipment in Lexington, Kentucky, and the surrounding areas. Their technicians are committed to ensuring that your equipment operates reliably and efficiently.

9. Mid Atlantic Maintenance & Repair Service Area:

Auxo Medical covers the Mid Atlantic region, including Virginia, Maryland, North Carolina, and Washington D.C. Medical practices in these areas can rely on their expertise for equipment maintenance, repairs, and parts replacement.

10. Depot Repair Services

If our field service team’s coverage does not extend to your area, we want to reassure you that you still have access to our quality repair services through our depot repair option. This alternative means that you can send your equipment or products directly to our specialized repair facility, where our team of expert technicians will diagnose, repair, and return your items in optimal condition. This depot repair service ensures that, regardless of your location, you receive timely, efficient, and professional repairs, keeping your operations running smoothly with minimal downtime. We strive to make the process as convenient as possible, providing detailed instructions for shipping your items to us and ensuring a transparent, communicative service experience throughout the repair journey. Contact the team at Auxo Medical to see if our depot repair service is right for you.

Why Choose Auxo Medical?

Auxo Medical stands out as a trusted partner for medical equipment service and repair. Here are some reasons why you should choose Auxo Medical for your medical equipment maintenance and repair needs:

1. Expertise for the Highest Level of Service

Auxo Medical’s technicians are highly trained, experienced, and qualified to meet and exceed industry standards. They regularly receive additional manufacturer training to stay up-to-date with the latest technology. Their expertise allows them to perform preventative maintenance, troubleshoot technical issues, and comply with regulations. They also provide professional documentation and educate medical professionals on equipment usage and troubleshooting.

2. Core Values of Integrity, Professionalism, and Customer Focus

Auxo Medical values honesty, integrity, and professionalism in all interactions with customers and employees. They strive to create empowering work environments and encourage thoughtful risk-taking. Their commitment to outstanding customer relationships is reflected in their flexibility, commitment, and quality of service. They also prioritize teamwork, environmental sustainability, improvement, innovation, and safety.

3. Positive Testimonials from Satisfied Clients

Auxo Medical has received numerous positive testimonials from their clients, highlighting their exceptional service and cost savings. Clients appreciate their thorough communication, timely inspections, repairs, and paperwork. They value Auxo Medical’s willingness to support their businesses commercially and in services. The team’s qualifications, personalized service, attention to detail, and responsiveness have impressed clients and fostered long-term partnerships.

Contact Auxo Medical for Your Medical Equipment Needs

If you’re looking for a reliable and experienced medical equipment service and repair company, look no further than Auxo Medical. With their comprehensive range of services, highly trained technicians, and commitment to excellence, they are the ideal partner for maintaining and repairing your medical equipment. Contact Auxo Medical today to request a maintenance or repair quote and experience the difference they can make in your medical practice. Call (888) 728-8448.

FAQ

1. What types of medical equipment does Auxo Medical service and repair?

Auxo Medical services and repairs a wide range of medical equipment, including biomedical equipment, sterile processing equipment, and anesthesia equipment.

2. Are the technicians at Auxo Medical qualified and certified?

Yes, the techniciansat Auxo Medical are highly qualified and certified. They have AAMI Certified Biomedical Equipment Technicians (CBET) on staff who undergo regular training to stay updated with the latest technology and industry standards.

3. Does Auxo Medical offer preventative maintenance programs?

Yes, Auxo Medical offers preventative maintenance programs for various types of medical equipment. These programs are designed to minimize downtime and ensure that your equipment operates at its best.

4. How can I contact Auxo Medical for a maintenance or repair quote?

To request a maintenance or repair quote from Auxo Medical, you can fill out the form on their website. Provide your contact information, facility details, and a brief message describing your needs. Auxo Medical will get back to you promptly with a quote. Or call their office directly during business hours at (888) 728-8448.

The post Auxo Medical: Your Medical Equipment Service and Repair Company appeared first on Auxo Medical.

Auxo Medical is your trusted partner for all your medical equipment repair, maintenance, and parts needs in East Tennessee. We understand the importance of keeping your medical equipment in optimal condition to ensure the highest level of patient care. With our expertise and dedication to excellence, we strive to provide top-quality services that meet the unique needs of medical facilities in the region.

Comprehensive Medical Equipment Services

At Auxo Medical, we offer a wide range of services to support the repair, maintenance, and parts needs of medical equipment. Our team of highly trained technicians is equipped with the knowledge and skills to handle various types of medical equipment, ensuring that your facility operates smoothly and efficiently. Our comprehensive services include:

1. Medical Equipment Repairs

We understand that equipment breakdowns can disrupt patient care and impact the overall efficiency of your facility. That’s why we offer prompt and reliable medical equipment repair services in East Tennessee. Our technicians are experienced in diagnosing and fixing equipment issues, ensuring minimal downtime and maximum patient safety.

2. Preventative Maintenance

Prevention is key to avoiding costly equipment breakdowns and ensuring the longevity of your medical equipment. Our preventative maintenance programs are designed to keep your equipment in optimal condition, reducing the risk of unexpected failures. Our skilled technicians will perform regular inspections, calibrations, and maintenance tasks to keep your equipment operating at its best.

3. Equipment Parts

Finding the right parts for your medical equipment can be a challenge. At Auxo Medical, we offer a wide selection of high-quality parts for various medical equipment brands. Whether you need replacement parts for sterilizers, autoclaves, or other equipment, we have you covered. Our team can assist you in finding the right parts and ensuring a seamless replacement process.

4. Sales Consultation & Support

When it comes to purchasing new medical equipment, making the right choice is crucial. Our experienced team can provide expert sales consultation and support, helping you find the equipment that best fits your facility’s needs and budget. We work closely with reputable brands to offer a wide range of new and refurbished medical equipment options.

5. Valuation & Liquidation

If you have surplus or outdated medical equipment, we can assist you with valuation and liquidation services. Our team will assess the value of your equipment and provide fair market appraisals. We can also help you sell or dispose of the equipment in a responsible and environmentally friendly manner.

Service Areas in East Tennessee

Auxo Medical proudly serves East Tennessee, including Knoxville, Chattanooga, Cookeville, and the surrounding areas. Our commitment to providing exceptional service extends to medical facilities in Northeast Alabama and Northwest Georgia as well. We strive to be your trusted partner in maintaining and repairing your medical equipment, ensuring that your patients receive the best care possible.

Why Choose Auxo Medical?

When it comes to medical equipment repairs, parts, and maintenance, choosing the right service provider is essential. Here are a few reasons why Auxo Medical stands out:

• Expertise: Our team of technicians is highly trained and experienced in handling a wide range of medical equipment. We stay up-to-date with the latest industry trends and regulations to provide the best service possible.
• Quality Service: We are committed to delivering top-quality service to our clients. From prompt response times to thorough repairs and maintenance, we go above and beyond to exceed your expectations.
• Affordability: We understand the budget constraints that medical facilities often face. That’s why we offer competitive pricing and flexible service options to ensure that our services are accessible to all.
• Reliability: With Auxo Medical, you can rely on us to be there when you need us. We prioritize quick turnaround times and efficient service to minimize disruptions to your operations.
• Customer Satisfaction: Our ultimate goal is your satisfaction. We strive to build long-term relationships with our clients based on trust, transparency, and exceptional service.

Frequently Asked Questions (FAQ)

1. How quickly can you respond to equipment repair requests?

At Auxo Medical, we prioritize prompt service and understand the urgency of equipment repairs. We strive to respond to repair requests promptly to minimize downtime and ensure the continuity of patient care.

2. Can you assist with equipment upgrades or replacements?

Absolutely! Our sales consultation and support services can help you navigate the process of equipment upgrades or replacements. We work closely with reputable brands to offer a wide range of options that meet your facility’s needs and budget.

3. How often should medical equipment undergo preventative maintenance?

The frequency of preventative maintenance depends on various factors, including the type of equipment, its usage, and manufacturer recommendations. Our skilled technicians will work with you to develop a customized maintenance schedule that ensures your equipment remains in optimal condition and complies with industry standards.

4. What happens if my medical equipment cannot be repaired?

In some cases, repairs may not be possible due to extensive damage or obsolete parts. If this happens, our team can assist you with equipment replacement options. We will work closely with you to find the best solution that meets your facility’s needs and budget.

5. What kind of medical equipment does Auxo Medical offer?

Auxo Medical specializes in providing a wide range of high-quality medical equipment to healthcare facilities, encompassing both new and refurbished products. Our inventory includes an extensive selection of items essential for modern medical environments, such as autoclaves, sterilizers, surgical tables, anesthesia machines, patient monitors, and ultrasound machines. Additionally, Auxo Medical offers various types of medical carts, lighting for surgical and examination purposes, and modular casework.

Contact Auxo Medical Today

When it comes to medical equipment repairs, parts, and maintenance in East Tennessee, Auxo Medical is the name you can trust. Our commitment to excellence, expertise, and customer satisfaction sets us apart from the rest. Contact us today online or call our office at (423) 827-2244 to learn more about our services or to schedule a consultation. We look forward to serving you and helping your medical facility thrive.

The post East Tennessee Medical Equipment Repairs, Parts & Maintenance appeared first on Auxo Medical.

As a healthcare provider or facility, you understand the importance of having reliable and high-quality medical equipment to care for your patients. However, with regular usage, even the most dependable machines can breakdown or deteriorate, which could delay urgent patient care, increase repair costs and impact the quality of care. That’s where Auxo Medical comes in, the leading provider of medical equipment maintenance, repair, and servicing solutions across Eastern Tennessee. With a commitment to excellence and over 100 years of combined experience, Auxo Medical allows you to put your trust in us for all your medical equipment needs.

Comprehensive Services: The Full Range of Maintenance, Repair, and Servicing Solutions for Your Medical Equipment

At Auxo Medical, we take pride in providing a broad spectrum of services for various medical equipment, including diagnostic imaging machines, surgical equipment, infusion pumps, endoscopes, and sterilization equipment. Our professional technicians are fully trained and equipped to handle preventive maintenance, repair services, safety inspections, performance verification testing, and calibration services for all types of biomedical equipment. Plus, we understand that medical equipment downtime can be costly and time-consuming, which is why we offer rapid response times, onsite servicing, and flexible scheduling to minimize disruption to your operations. With the latest tools and techniques, we can diagnose and fix almost any technical issue with your machinery. Our team’s expertise extends to maintenance programs tailored to your specific equipment and budget, so that your equipment can remain at peak performance for longer. Additionally, we maintain a comprehensive inventory of parts and equipment to ensure that repairs are done quickly and efficiently, saving you time and money in the long run.

Expertise and Experience: The Benefits of Trusting Auxo Medical’s Trained Technicians

Auxo Medical is dedicated to providing our clients with the highest level of quality service with a strong emphasis on expertise and experience. Our skilled and experienced technicians have received advanced training on medical equipment from top manufacturers, which attests to their proficiency in handling medical equipment. We take pride in our reliability towards our clients and their equipment needs, which is why we put significant emphasis on training and continuing education. Our technicians undergo regular training and workshops to stay updated on the latest industry developments, stay innovative, and improve their technical skills. Our emphasis on continuous education and development enables our team to handle every aspect of medical equipment maintenance, repair, and servicing with precision and ease. Ultimately, our focus on expertise and experience elevates the quality of our services, ensuring complete client satisfaction every time.

Client Satisfaction: Prioritizing Communication, Reliability, and Quality to Earn Our Clients’ Trust Every Time.

At Auxo Medical, we believe that client satisfaction is at the heart of our operations. Our goal is to establish and maintain trust with our clients, which we achieve by prioritizing communication, reliability, and quality. Whether you’re contacting us for routine maintenance, urgent repair, or consultation services, we will provide clear and concise communication that sets a foundation of trust. Additionally, we understand that every minute counts when it comes to patient care, which is why we provide reliable and prompt on-site support that strives to minimize your downtime. Finally, we set high-standards for ourselves and our services, which we continually contact and share important information. In addition, we offer our clients access to our community portal. This allows the client to see all the equipment purchased through Auxo Medical as well as details on repairs PM Plans and the the ability to request maintenance or repair services straight through the online portal. We understand the importance of high-quality, reliable equipment in patient care and, as such, strive for excellence in all our services. Our client-centric approach guarantees that we meet and exceed your expectations in all areas of the services we offer.

Auxo Medical is the Leading Provider of Medical Equipment Maintenance, Repair, and Servicing Solutions across Eastern Tennessee.

Our team’s expertise, experience, emphasis on training, and strong client-centric approach helps us deliver comprehensive services that prioritize communication, reliability, and quality. Whether you need routine maintenance, urgent repairs or consultation services, we have the tools, experience and flexibility to ensure the smooth operation of your equipment. Contact us today to learn more about how we can help you meet your medical equipment needs.  Call us at (423) 827-2244.

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