At Auxo Medical, we provide medical and lab equipment repair and preventive maintenance across East and Central Tennessee, plus nearby areas in Northeast Alabama and Northwest Georgia. If you are searching for a dependable partner for biomedical equipment service or sterile processing equipment repair in Knoxville, Chattanooga, Cookeville, Huntsville, Dalton, or surrounding communities, we are ready to help.

Our East Tennessee medical equipment service area

We support healthcare and lab operations throughout the region, including:

• Knoxville and surrounding communities
• Chattanooga and surrounding communities
• Cookeville and nearby areas
• Huntsville and nearby areas
• Dalton and nearby areas

If your facility is just outside our typical field service area, reach out anyway. We often can propose a solution that still keeps your equipment supported and your downtime under control.

Onsite repair that helps you stay on schedule

Sending equipment out for service can disrupt appointments, slow down your workflow, and create avoidable stress for staff. Our goal is to reduce those disruptions by completing repairs onsite whenever possible. That means you can keep your department moving with less rescheduling, less scrambling for backups, and fewer last minute surprises.

Whether you are dealing with a sudden failure or a problem that has been getting worse over time, we focus on practical troubleshooting, clear communication, and repairs that hold up in real world clinical use.

Preventive maintenance plans that protect uptime and compliance

A strong preventive maintenance program is not just about checking a box. It is about reducing unexpected breakdowns, extending equipment life, and keeping documentation ready for surveys and internal reviews.

We offer preventive maintenance plans designed to:

• Minimize downtime by catching issues early
• Support consistent performance across your equipment fleet
• Help you keep inspection and service records organized
• Reduce the operational disruption that comes with emergency repairs

If you want a quote for a preventive maintenance plan, we can work from your equipment list so we understand exactly what you have, what condition it is in, and what level of support you need.

Sterile processing equipment repair and maintenance in East Tennessee

Sterile processing equipment problems can quickly cascade into cancelled cases and patient safety risk. We provide preventive maintenance and repair support for sterilization and reprocessing equipment, including:

• Autoclaves
• Sterilizers
• Washer disinfectors
• Ultrasonic cleaners
• Steam generators

We also focus on helping facilities maintain operations in a way that aligns with common accreditation expectations, including the kind of documentation and performance consistency that surveyors look for.

If your team is seeing recurring alarms, poor cycles, inconsistent results, leaks, slow warmup, or performance that does not match historical baselines, we can help you diagnose the root cause and restore confidence in your process.

Biomedical equipment service, calibration, inspection, and repair

Biomedical devices are central to daily care delivery. When they drift out of calibration or develop intermittent faults, the risk is not only downtime. It is also inconsistent performance when staff need dependable readings and predictable operation.

We service a wide range of biomedical equipment, including:

• Patient monitors
• ECG machines
• Surgical tables
• Surgical lights and procedure lighting
• Stretchers
• Electrosurgical units
• Exam tables
• Ventilators

Our team includes AAMI Certified Biomedical Equipment Technicians, and we service equipment using widely recognized guidance for healthcare facilities, with an emphasis on safety, performance verification, and documentation.

Documentation you can actually use

After service, we provide clear diagnostic, repair, and calibration reporting you can keep on file. This helps your clinical engineering, facilities, and leadership teams stay aligned and survey ready without digging through scattered notes.

Loaner equipment to reduce disruption

For select categories, we can provide loaner equipment options to help you keep operations running while repairs or service work are completed.

Brands and equipment types we commonly support

Facilities rarely operate with a single manufacturer across every department. We work across a broad mix of brands and models, including:

• Steris and Amsco
• Skytron
• Midmark
• Tuttnauer
• Getinge
• Hill Rom
• GE Healthcare
• Philips
• Lancer
• Mindray
• Edan

If you do not see your brand listed, that does not automatically mean we cannot help. Many real world service situations involve mixed fleets and legacy assets, and we are used to navigating that complexity.

Support for emergencies, recurring issues, and long term reliability

Different facilities call us for different reasons, but the underlying goal is always the same: keep equipment safe, compliant, and available.

We commonly help clients who are dealing with:

• Emergency breakdowns that threaten the day’s schedule
• Persistent faults that keep coming back
• Equipment that has not been serviced consistently and needs stabilization
• Performance drift that requires inspection and calibration verification
• Planning and budgeting needs where a preventive maintenance agreement helps fix costs and reduce surprises

If you are not sure whether a device needs repair or replacement, we can also provide equipment inspections so you can make a confident decision based on condition and performance, not guesswork.

New and refurbished medical equipment options for East Tennessee facilities

Service and maintenance is only part of keeping a facility running. When equipment is aging out, becoming too expensive to maintain, or no longer fits your workflow, we can also help you source solutions.

We support East Tennessee region facilities with access to new and refurbished medical and lab equipment options designed to help you:

• Get dependable equipment while managing budget pressure
• Avoid paying full manufacturer pricing when a refurbished solution fits the need
• Keep equipment standardized across rooms and departments when possible

Equipment upgrades, refurbishment, and replacement planning

Sometimes the best path is not a simple repair. We can help you upgrade or refurbish equipment you already own, or remove and replace older equipment when it is the smarter long term choice. This approach can be especially useful when you want to modernize capability without taking on the full cost and lead time of purchasing brand new equipment for every need.

Added service contract benefits: discounts, trade in support, and asset valuation

Our service agreements can include practical extras that support your broader equipment strategy, not just the repair task in front of you.

Depending on your needs, we can help with:

• Discounts on equipment purchases
• Trade in value assessment and planning
• Valuation and liquidation support for facilities that are closing, merging, or upgrading
• Guidance that helps you understand what equipment is worth and how to plan next steps

Service Portal access for service agreement holders

Managing service history across many devices can turn into a spreadsheet problem fast. We offer a secure Service Portal experience for active service agreement holders so you can:

• Manage equipment inventory in a centralized place
• Track support cases with better visibility
• Submit work orders directly to our service team
• Print repair and maintenance history reports for individual assets

This is especially helpful when you need maintenance history for survey preparation, internal reporting, or budget planning.

What clients tell us matters most

We hear the same themes from clients again and again:

• Strong communication before, during, and after service
• Thorough preventive maintenance work and paperwork that is completed promptly
• A partner mindset focused on solving the real operational problem, not just closing a ticket
• Meaningful cost savings compared with manufacturer service paths, without sacrificing quality

That is the standard we aim to deliver on every visit.

Request service or a preventive maintenance quote

If you need medical or lab equipment repair in East Tennessee, or you want to build a preventive maintenance plan that protects uptime and reduces surprises, we make it easy to get started through our service quote and repair request process.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

First Name *

Last Name *

Email *

Company/Facility Name *

Zip Code *

Phone Number *

Message *

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Drop a file here or click to upload Choose File

Maximum file size: 516MB

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The post East Tennessee Medical and Lab Equipment Repair, Maintenance, and Preventive Maintenance Plans appeared first on Auxo Medical.

At Auxo Medical, we understand the critical role that medical equipment plays in your facility’s operations. We are committed to providing comprehensive medical equipment service and repair solutions that ensure the reliability, efficiency, and longevity of your valuable assets. With our experienced technicians, cost-effective service plans, and commitment to customer satisfaction, we are your trusted partner for all your medical equipment maintenance needs.

The Importance of Proactive Medical Equipment Service and Repair

A reactive approach to hospital equipment repair, waiting for equipment to break down before taking action, can have serious consequences:

• Disrupted Operations: Equipment downtime can lead to delays in patient care, canceled procedures, and reduced efficiency, impacting your facility’s ability to serve its community.
• Compromised Patient Safety: Malfunctioning equipment can lead to inaccurate diagnoses, ineffective treatments, and even patient harm.
• Increased Costs: Emergency repairs are often more expensive than preventative maintenance, and prolonged downtime can result in lost revenue and increased labor costs.
• Regulatory Non-Compliance: Healthcare facilities are subject to strict regulations regarding medical equipment maintenance and safety. Failure to comply with these regulations can result in fines, penalties, and even closure.

A proactive approach to medical equipment service, on the other hand, offers numerous benefits:

• Reduced Downtime: Regular inspections and preventative maintenance can identify and address potential issues before they escalate into major breakdowns, minimizing downtime and ensuring that your equipment remains operational.
• Improved Equipment Performance: Proper maintenance ensures that your equipment operates within specified parameters, providing accurate and reliable results.
• Extended Equipment Lifespan: Proactive maintenance can significantly extend the lifespan of your medical equipment, protecting your investment and delaying the need for costly replacements.
• Enhanced Patient Safety: Properly maintained equipment is essential for ensuring accurate diagnoses, effective treatments, and patient safety.
• Regulatory Compliance: A comprehensive maintenance plan helps ensure compliance with medical equipment regulations and avoid potential penalties.
• Cost Savings: While a maintenance plan involves an upfront investment, it can save you money in the long run by preventing costly repairs, reducing downtime, and extending the lifespan of your equipment.

Comprehensive Medical Equipment Service Solutions from Auxo Medical

Auxo Medical offers a comprehensive suite of biomedical equipment services designed to meet the diverse needs of healthcare facilities:

1. Preventative Maintenance Management: Our preventative maintenance management programs are designed to ensure the optimal performance and longevity of your medical equipment. We tailor our plans to your specific equipment and facility needs, providing scheduled inspections, maintenance tasks, and calibrations.
2. Repair Services: We offer prompt and efficient hospital equipment repair services for all types of medical equipment. Our team of experienced technicians is available to diagnose and repair equipment malfunctions quickly and effectively, minimizing downtime and restoring your equipment to optimal working condition.
3. Equipment Inspections: Regular inspections are crucial for identifying potential problems before they become major issues. Our technicians perform thorough inspections of your equipment, checking for signs of wear and tear, leaks, and other potential problems.
4. Calibration Services: Accurate calibration is essential for ensuring the reliability of medical equipment. We offer calibration services for a wide range of devices, including temperature sensors, pressure gauges, and other critical instruments.
5. Equipment Upgrades: Auxo Medical can also help you upgrade the equipment you currently have. We can upgrade or refurbish your current equipment onsite or remove and replace older equipment for a fraction of the cost of buying a brand new piece of equipment.

Specific Medical and Lab Equipment Services

Auxo Medical specializes in the service medical equipment across various categories:

• Biomedical Equipment: We provide expert service, maintenance, and repair for a wide range of biomedical equipment, including patient monitors, ECG machines, surgical tables, surgical lights, stretchers, electrosurgical units, exam tables, ventilators, and more. Our AAMI Certified Biomedical Equipment Technicians (CBETs) are on staff and our professional team of technicians repair and maintain your equipment to the highest standards, meeting NFPA99 and AAMI recommendations.
• Sterile Processing Equipment: We understand the importance of proper maintenance and repair for sterilizers, autoclaves, washer-disinfectors, and steam generators. Our preventative maintenance programs are designed to minimize downtime and ensure that your equipment operates under Joint Commission standards. We also offer sterilizer repair and maintenance as well as boiler repair.
• Anesthesia Equipment: Our AAMI Certified Biomedical Equipment Technicians (CBET) on staff with manufacturer training from GE and Mindray will provide all preventative and corrective maintenance to the manufacturer specifications. Our expert technicians are able to identify potential issues in preventative maintenance and inspections as well as efficiently repair issues with your anesthesia equipment by consistently carrying all the necessary tools, equipment and parts to keep or bring your equipment running at optimal conditions for both patient and staff safety.
• Imaging Equipment: We provide specialized inspections and repairs for C-Arms, R/F rooms, catheterization labs, and portable X-ray systems. Our services are essential for a variety of facilities and practices, including hospitals, surgery centers, veterinarian clinics, and chiropractors.

Why Choose Auxo Medical for Your Medical Equipment Service Needs?

• Experienced Technicians: Our team of technicians is highly trained and experienced in servicing all types of medical equipment. Our maintenance and repair specialists are trained, experienced, qualified and ready to meet and exceed industry standards when it comes to repairing and maintaining your medical equipment.
• Comprehensive Services: We offer a comprehensive suite of services to meet all your medical equipment needs, from preventative maintenance to emergency repairs.
• Cost-Effective Solutions: We provide cost-effective service plans and repair services that help you maximize the value of your medical equipment investment.
• Commitment to Customer Satisfaction: We are committed to providing excellent customer service and ensuring your satisfaction. Our customers are the lifeblood of our business. We will maintain outstanding customer relationships through honesty, flexibility, commitment, and quality.
• Additional Benefits: Our service contracts include additional benefits such as discounts on equipment purchases and trade-in or liquidation value assessments.

Additional Plan Benefits

Our service contracts include additional benefits that you may not know about!

• Additional Discounts and Trade-In: Get 5% discount off all equipment purchases. Our sales associates can assess the “Market Value” of your facility’s medical equipment for trade-in or liquidation value. Liquidation services are primarily for facilities that are closing, merging, upgrading, or for insurance requirements.
• Service Portal: The Auxo Medical Service Portal is a secure location where current service plan holders can manage their equipment inventory and track their support cases in real-time. Users can create new work orders submitted directly to the service team and also print repair and maintenance history reports on each of their assets. Need access to maintenance reports for your next survey or operational budget evaluation? All history is readily available in your Auxo Medical Service Portal.

What Our Clients Say

Our commitment to quality and customer satisfaction is reflected in the testimonials we receive from our clients:

• Lori Migliore – Channel Leader, Service Partner Management – PartsSource: “The Auxo team went above and beyond to provide quality service at a significant cost savings in comparison to the OEM.”
• Bonnie B., Category Manager: “It has been a pleasure working and contracting with the Auxo Medical team over the last 15 years. These changes not only helped us optimize our overall business process flow it also allowed us to maximize our TCO’s on our equipment.”
• Darcy A., Manager Biomedical Engineering – Tampa, FL: “Auxo Medical came into our facility a couple of months ago and has done an outstanding job by working with our staff and getting prior issues identified and resolved. Auxo has been a true partner with our organization.”
• Jaquelin O’Niell: “We had a problem with our anesthesia machine & called Auxo. Claude came out within 2 hours of our call and repaired it the same day. Excellent service! Highly recommend them!”

Don’t wait until a breakdown disrupts your operations and compromises patient safety. Contact Auxo Medical today to learn more about our comprehensive medical equipment service solutions and how we can help you ensure the reliability and efficiency of your valuable assets.

Request a Maintenance or Repair Quote Now

At Auxo Medical, we are committed to helping you maintain a safe and efficient healthcare environment. Let us be your trusted partner for all your medical equipment service and repair needs. Fill in the form below or call our office at (888) 728-8448 for a service quote today!

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

First Name *

Last Name *

Email *

Company/Facility Name *

Zip Code *

Phone Number *

Message *

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Drop a file here or click to upload Choose File

Maximum file size: 516MB

Δ

The post Medical Equipment Service and Repair with Auxo Medical appeared first on Auxo Medical.