What we service and repair

• C-Arms and fluoroscopy systems
• Radiography and fluoroscopy rooms
• Cath labs
• Portable X-ray systems
• Related imaging peripherals and components
• Inspections, diagnostics, preventive maintenance, and repairs
• De-installation and relocation of imaging equipment
• PACS and DICOM troubleshooting to optimize imaging workflows
• Software checks, calibration, and safety verifications

Our approach to imaging service and repair

• Field service engineers located across the Mid-Atlantic region for fast, local response
• Competitive pricing with substantial savings on OEM labor (up to 40–50% off)
• Comprehensive service offerings from inspections to full-service repairs
• Access to service portal for documentation, calibration certificates, maintenance logs, and repair reports
• Emphasis on safety, radiation protection, electrical safety, and regulatory compliance

Why choose Auxo Medical for imaging equipment

• Rapid turnaround times to minimize downtime and preserve patient care quality
• 24/7 emergency repair support to address after-hours failures
• Ability to combine imaging with biomedical, SPD, and anesthesia service contracts for streamlined management and potential cost savings
• Expertise with a broad range of manufacturers and systems (GE, Fuji, Siemens, Philips, Shimadzu, and more)
• Thorough documentation and regulatory ready records via the service portal

Service levels and what’s included

• Equipment inspections: visual checks, functionality tests, image quality assessments, calibration, and safety verifications
• Repair services: component diagnosis, electrical and mechanical repairs, image processing troubleshooting, and safety feature restoration
• De-installation and relocation: assistance with moving imaging systems during renovations, upgrades, or site changes
• PACS and DICOM troubleshooting: connectivity, image retrieval, user access, storage, and transfer resolution
• Software checks: ensuring imaging software and interoperability stay up to date

Regional coverage: Mid-Atlantic focus

• Primary field service footprint in Virginia, Maryland, Washington, DC, and North Carolina
• Fast response and on-site service designed to minimize downtime in busy clinical environments
• Option to extend services beyond the Mid-Atlantic through Auxo Medical’s broader network and service offerings

How to request imaging service and repair

• Complete the Imaging Service and Repair request form on the Auxo Medical website
• Provide equipment details, location, and an overview of the issue
• Attach any relevant documentation or equipment lists to help accelerate a accurate quote
• Optional: share your ZIP code and preferred service window to help schedule a visit

Documentation and regulatory readiness

• Access full documentation for your imaging equipment through the Service Portal
• Calibration certificates, maintenance logs, and repair reports are stored for regulatory audits and compliance needs
• Aids in meeting FDA, state health department, and internal institutional requirements

Customer value and outcomes

• Reduced downtime and faster problem resolution for critical imaging systems
• Cost-effective maintenance with significant OEM-labor savings
• Coordinated service across multiple modalities through bundled contracts
• Improved imaging reliability and patient care through proactive inspections and timely repairs

Frequently asked questions

• Do you service C-Arms and portable X-ray systems? Yes — we service C-Arms, radiography/fluoroscopy rooms, cath labs, and portable X-ray systems, among others.
• Do you offer 24/7 emergency imaging service? Yes — Auxo Medical provides around-the-clock emergency service to minimize downtime. *Pre-existing active imaging service agreement required.
• Can I bundle imaging with other service lines? Yes — combining biomedical, SPD, anesthesia, and imaging service contracts can improve efficiency and reduce total cost of ownership.
• What regions do you serve for imaging equipment? The Mid-Atlantic region is a primary focus (Virginia, Maryland, Washington, DC, North Carolina), with broader capabilities via Auxo Medical’s network.

Trust Auxo Medical as your Medical Imaging Service Provider

If you’re seeking reliable imaging equipment service and repair, or you’d like a tailored maintenance plan for your facility, contact Auxo Medical today to request imaging service and repair. Our team will assess your equipment, provide a transparent quote, and outline a maintenance strategy designed to keep your imaging systems operating at peak performance.

Service Quote / Repair Request - Imaging

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