Why North Carolina Facilities Choose Auxo Medical

• Local-to-regional service footprint: Serving major North Carolina markets including Raleigh, Durham, Winston-Salem, Charlotte, Fayetteville, Greensboro, Greenville, Wilmington, Asheville, and surrounding areas.
• Expert, credentialed technicians: AAMI Certified Biomedical Equipment Technicians (CBETs) on staff with OEM certifications and ongoing training to maintain current expertise.
• Comprehensive service scope: Preventative maintenance, inspections, calibrations, and repairs across biomedical, sterile processing, anesthesia, and imaging equipment.
• Brand-agnostic support: Service across a wide range of brands, including Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.
• Equipment lifecycle options: Access to new and refurbished equipment, loaner gear to minimize downtime, and opportunities for upgrades or refurbishments as needed.

Core Service Areas in North Carolina

Auxo Medical’s North Carolina service offering covers preventive maintenance, inspections, calibrations, and repairs for:

• Sterile Processing Equipment (SPD): Autoclaves, sterilizers, washer-disinfectors, ultrasonic cleaners, steam generators.
• Biomedical Equipment: Patient monitors, ECG machines, surgical tables, surgical lights, stretchers, exam tables, ventilators, electrosurgical units, and more.
• Anesthesia Equipment: Anesthesia machines, monitors, booms, oxygen sources, vaporizers, flowmeters, scavenging systems, and breathing circuits.
• Imaging Equipment: C-Arms, R/F rooms, catheterization labs, portable X-ray systems, and related imaging suites.

Auxo Medical emphasizes proactive PM programs and rapid repair capabilities to maintain high patient safety standards and equipment uptime across North Carolina.

Preventative Maintenance Plans (PM Plans)

Preventative maintenance is essential for reliable operation and regulatory compliance. Auxo Medical offers PM plans aligned with industry standards (AAMI and NFPA99) and manufacturer recommendations. Key benefits include:

• Increased reliability: Regular inspections, calibrations, and tests reduce unplanned downtime.
• Compliance support: Services align with Joint Commission standards and other regulatory expectations.
• Extended equipment life: Routine care for autoclaves, sterilizers, anesthesia machines, monitors, imaging systems, and more.
• Minimized downtime: Predictive maintenance helps prevent outages that could disrupt patient care or research activities.
• Cost efficiency: PM contracts can deliver meaningful savings on labor, parts, and equipment costs.

PM plans are scalable to fit facilities of various sizes and can cover biomedical, SPD, anesthesia, and imaging equipment.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

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If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

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The Value of OEM-Trained and CBET Technicians

Auxo Medical’s North Carolina team includes highly trained and skilled technicians with AAMI Certified Biomedical Equipment Technicians (CBETs) on staff to deliver high-quality service. Benefits include:

• OEM-aligned maintenance and repairs: Factory-trained technicians from manufacturers such as Steris, Tuttnauer, Mindray, GE Healthcare, Matachana, Primus, and others.
• Accurate inspections and calibration: Thorough testing and precise documentation support surveys and records.
• Safe, compliant repairs: OEM-based replacements and fixes maintain safety and performance standards.
• Ongoing education: Continuous training keeps technicians current with evolving equipment technologies and standards.

Equipment Categories and Examples We Service

Auxo Medical provides comprehensive service across major equipment categories in North Carolina:

• Biomedical Equipment
  • Patient monitors, ECG machines, surgical tables, exam tables, OR lighting, stretchers, ventilators, electrosurgical units, and more.
• Sterile Processing Equipment
  • Sterilizers, autoclaves, washer-disinfectors, ultrasonic cleaners, boilers, and related SPD devices.
• Anesthesia Equipment
  • Anesthesia machines, monitors, booms, oxygen sources, vaporizers, flowmeters, scavenging systems, and breathing circuits.
• Imaging Equipment
  • C-arms, R/F rooms, cath labs, portable X-ray systems, and related imaging components.

Brands commonly serviced in North Carolina include Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.

New and Refurbished Medical & Lab Equipment

In addition to maintenance and repair, Auxo Medical offers new and refurbished medical, laboratory, and imaging equipment for North Carolina facilities. Refurbished gear presents a cost-effective path to upgrade capabilities without paying full OEM prices. Each refurbished piece undergoes rigorous testing and refurbishment to meet high safety and performance standards.

Facilities can browse the Medical Equipment Catalog Online to find equipment that fits their workflows, budget, and specialty needs. Whether purchasing a single piece or deploying a full system upgrade, Auxo Medical aims to pair equipment with your facility’s unique requirements.

Quotes, Requests, and the Service Portal

North Carolina customers can initiate service quickly through the online form for PM quotes or repair requests. The process is straightforward:

• Submit a short form to request a preventive maintenance quote or repair service.
• Optional: Upload an equipment list for a tailored PM plan estimate.
• Access the Auxo Medical Service Portal for ongoing contract management, equipment inventory tracking, and real-time case updates (for current service plan holders).

The Service Portal provides access to repair and maintenance history, supporting surveys and budget planning.

Service Area Details and Local Contact

Auxo Medical’s North Carolina service footprint covers key cities and surrounding communities for rapid response and on-site support. The general contact details are centralized through Auxo Medical’s headquarters, with local coordination for field service as needed. For questions or to start a service engagement, reach out via the provided channels.

• Hours of Operation: Monday – Friday, 8:00 am – 4:30 pm; Saturday – Sunday: Closed
• Service locations include Raleigh, Durham, Winston-Salem, Charlotte, Fayetteville, Greensboro, Greenville, Wilmington, Asheville, and surrounding areas.

Auxo Medical coordinates with its broader field service network to ensure timely support across the state.

Testimonials and Customer Feedback

Clients across North Carolina highlight:

• Prompt response to service calls
• Thorough PM inspections and timely repairs
• Knowledgeable, courteous, and professional technicians
• Strong partnerships and trust over long-term service relationships
• Notable cost savings and improved total cost of ownership (TCO)

These testimonials reflect Auxo Medical’s commitment to reliable, high-quality service in North Carolina.

Why Choose Auxo Medical for North Carolina Facilities

• Local expertise with national resources: A regional specialist supported by a broad network and OEM parts availability.
• Full-service lifecycle partner: From PM plans and inspections to repairs and equipment upgrades, Auxo Medical covers the entire lifecycle of medical and lab equipment.
• Cost-conscious solutions: PM programs, cost-saving contracts, and refurbished equipment options help manage budgets without compromising safety or performance.
• Transparent reporting: Detailed diagnostic, repair, and calibration reports support regulatory compliance and internal recordkeeping.
• Accessible service portal: Real-time updates, inventory management, and historical data streamline surveys, audits, and planning.

How to Get Started

1. Visit the North Carolina service page or contact Auxo Medical to discuss your needs, whether you require preventive maintenance, urgent repairs, or a combination of services.
2. Request a PM quote or repair service through the online form. Upload an equipment list if you want a tailored PM plan.
3. Explore the Medical Equipment Catalog for new or refurbished devices.
4. Consider enrolling in a PM program to maximize uptime and minimize downtime costs.

Auxo Medical stands ready to help North Carolina facilities optimize performance, ensure safety, and extend the life of essential medical and lab equipment.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

First Name *

Last Name *

Email *

Company/Facility Name *

Zip Code *

Phone Number *

Message *

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Drop a file here or click to upload Choose File

Maximum file size: 104.86MB

CAPTCHA

If you are human, leave this field blank.

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Frequently Asked Questions (FAQ)

• Do you service personal equipment in North Carolina?
  • No, Auxo Medical services medical and laboratory equipment for healthcare facilities and research institutions.
• What brands do you service in North Carolina?
  • A wide range including Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.
• Can Auxo Medical help with imaging equipment?
  • Yes, including C-arms, R/F rooms, cath labs, and portable X-ray systems.
• Is there a service portal for current customers?
  • Yes, the Auxo Medical Service Portal provides access to maintenance history, work orders, and reports.

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