Why proactive maintenance matters

Uptime is a patient safety imperative. Routine service and preventive maintenance prevent unexpected breakdowns, reduce emergency repair costs, and keep devices operating to manufacturer specifications. Regular inspections, calibrations, and planned repairs safeguard accuracy, improve reliability, and support regulatory expectations. We tailor maintenance strategies to your clinical workflows, asset mix, and budget, delivering predictable support with minimal operational disruption.

Our maintenance and repair offerings

Auxo Medical provides end-to-end service for a wide range of medical and laboratory equipment. Our programs are designed to be cost-effective, scalable, and easy to manage, with a focus on quality, compliance, and clear service documentation.

• Biomedical equipment service
  • Inspections, preventive maintenance, calibration, and repairs for patient monitors, ECGs, surgical tables, exam tables, OR lighting, stretchers, ventilators, and more.
  • AAMI-certified biomedical equipment technicians (CBETs) on staff, aligning service with NFPA99 and AAMI guidelines.
  • Comprehensive diagnostic, repair, and calibration reporting for records and surveys.
  • Access to loaner equipment across categories to minimize downtime during maintenance or repairs.
  • Broad brand coverage to support diverse clinical environments and asset inventories.
• Sterile processing equipment service
  • Preventive maintenance and repair for sterilizers, autoclaves, washer-disinfectors, ultrasonic cleaners, and steam generators.
  • Focus on Joint Commission readiness and reliable daily sterilization workflows.
  • Proactive issue detection to extend equipment life, improve efficiency, and prevent interruptions in sterile processing.
  • Brand-agnostic support across leading SPD manufacturers to keep sterilization programs compliant and efficient.
• Anesthesia equipment service
  • Preventive and corrective maintenance for anesthesia machines, monitors, and booms.
  • Manufacturer-aligned practices with CBET-level expertise and training from major brands.
  • Thorough attention to all subsystems, including gas delivery, monitors, vaporizers, scavenging, and safety systems.
• Imaging equipment service
  • Inspections and repairs for C-arms, R/F rooms, cath labs, and portable X-ray systems.
  • Field service engineers ready for equipment de-installation, relocation, PACS and DICOM troubleshooting, and performance validation.
  • Support for hospitals, surgery centers, veterinary clinics, and specialty practices to maintain imaging reliability and safety.

Our process: from inspection to documentation

• Inspections: Routine checks to verify performance, safety features, and manufacturer recommendations.
• Calibrations: Precise adjustments to ensure measurements and indications meet clinical standards.
• Repairs and parts: Timely fault resolution with access to a broad parts catalog to minimize downtime.
• Documentation: Clear service reports, calibration certificates, and maintenance histories for audits and asset management.
• Downtime-minimizing options: Loaner equipment and coordinated service windows to fit your operations.

Our technicians are trained to execute complex tasks across multiple disciplines, ensuring cohesive service across your asset ecosystem. The goal is to prevent problems, extend useful life, and maintain peak performance.

Brands we service and support

We maintain and repair equipment from a wide range of leading manufacturers, enabling us to support diverse fleets and OEM specifications. Representative brands we frequently service include:

• Steris
• Midmark
• Tuttnauer
• Skytron
• Stryker
• Hill-Rom
• Welch Allyn
• GE Healthcare
• Philips
• Medtronic
• Getinge
• Mindray
• Edan
• And many additional OEMs across biomedical, surgical, imaging, and sterile processing lines

This breadth allows us to tailor maintenance plans to your exact asset mix, whether you rely on sterilizers, anesthesia machines, patient monitors, or imaging equipment.

Service footprint: field service throughout many states

A strong wide reach is central to our service model. We maintain field service capability across multiple states and regions to deliver preventive maintenance, calibration, and repairs where you operate. The network is designed to shorten response times, minimize downtime, and provide consistent service quality whether you’re in a metropolitan hub or a regional facility. If your site is outside standard coverage, we typically arrange coordinated service through trusted partner channels to maintain continuity of care.

Why Auxo Medical stands out

• Expert, certified technicians: Our biomedical engineers and technicians bring deep knowledge of equipment physiology, regulatory requirements, and clinical workflows. Ongoing manufacturer training keeps us current with new models and service practices.
• OEM-aligned maintenance: Preventive maintenance and repairs mirror original manufacturer specifications to preserve device performance and safety.
• Comprehensive reporting: Detailed service records, calibration certificates, and maintenance histories support audits, accreditation surveys, and asset management.
• Flexible maintenance programs: From preventive maintenance contracts to on-demand repair support, we tailor plans to fit budgeting and clinical priorities.
• OEM-equivalent warranties on refurbished components: When applicable, refurbished assets come with parity warranties that provide confidence in long-term performance.
• Asset lifecycle optimization: In addition to maintenance and repairs, we assist with upgrades, refurbishments, and cost-conscious asset refresh strategies to maximize total cost of ownership.

Service portal, quotes, and next steps

• Quick quotes: We prepare tailored preventative maintenance or repair quotes based on your facility’s asset mix, patient population, and scheduling constraints.
• Equipment lists: Provide an up-to-date list of assets to receive targeted maintenance plans and pricing guidance.
• Service portal: A secure portal that lets active service agreement clients track work orders, view maintenance histories, and manage service requests in real time.
• Transparent communication: We emphasize proactive updates, clear expectations, and thorough documentation so you always know the status of your equipment.

If you’re ready to explore a preventative maintenance plan, an on-site inspection, or a comprehensive repair program, we can help you assess options, quantify potential savings, and design a roadmap that aligns with clinical goals and budget realities.

What facilities say about our maintenance and repair services

Clients consistently highlight our responsiveness, technical depth, and ability to keep critical equipment online during renovations and transitions. Testimonials emphasize quick response times, expert issue diagnosis, and smoother operation across sterilization, imaging, and bedside devices. These experiences reflect our commitment to dependable service that supports patient care and operational efficiency.

Asset strategy: upgrades, refurbishments, and conversion

Auxo Medical doesn’t just fix problems; we partner with you to optimize asset performance over time. In addition to routine maintenance and repairs, we offer:

• Upgrades: Refresh aging equipment with modern capabilities to improve efficiency and outcomes.
• Refurbishments: Reconditioned devices that meet or exceed OEM standards, often with favorable warranty terms.
• Onsite refurbishments: In some cases, refurbishments can be done at your site to minimize disruption.
• Trade-offs and budgeting: We help balance upfront costs with lifecycle savings to maximize return on investment.

By combining maintenance discipline with lifecycle optimization, facilities can achieve higher uptime, safer operations, and lower total cost of ownership.

How to start

• Reach out to discuss your maintenance and repair needs.
• Request a tailored maintenance plan or repair quote based on your current equipment list.
• Access the service portal for ongoing management and reporting.
• Consider an upgrade or refurbishment program to extend the life of critical devices.

Auxo Medical is dedicated to helping healthcare facilities sustain reliable operations, safeguard patient safety, and manage asset performance through proactive maintenance, precise calibration, and responsive repairs.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

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