Service, Maintenance & Repairs
Repair and maintain your medical equipment without breaking your budget.
Whether you are in need of an emergency repair to avoid rescheduling patients or preventative maintenance agreement to keep your operational costs fixed, let our service team, with over 50 years of combined experience, handle these headaches for you!
At Auxo Medical, we have AAMI Certified Biomedical Equipment Technicians (CBET) on staff and all biomedical preventative maintenance, repairs and calibrations onsite will be conducted by trained technicians to keep you operating under NFPA99 standards and AAMI recommendations.
Sterile Processing EquipmentSterilizers, Autoclaves, Washer Disinfectors, Boilers
Our Specialty is sterilization and keeping your facility operating under joint commission standards. We offer a variety of preventative maintenance programs that keeps your capital equipment running with little to zero down time.
At Auxo Medical, we have AAMI Certified Biomedical Equipment Technicians (CBET) on staff with manufacturer certifications from GE and Mindray will provide all preventative and corrective maintenance to the manufacturer specifications. We offer preventative maintenance plans equivalent to those from the manufacturer with lower hourly repair rates!
It has been a pleasure working and contracting with the Auxo Medical team over the last 15 years. As our businesses grew and evolved Auxo demonstrated they were willing to do what it took to support us both commercially as well as in services. These changes not only helped us optimize our overall business process flow it also allowed us to maximize our TCO’s on our equipment.
The Auxo Medical team is qualified to work on a vast array of equipment and systems. They’ve provided staff training, personalized service and attention to detail for the Past eight years.
The Auxo Medical team has been an outstanding partner. Their response to service calls has been stellar. We are very pleased with the management and tech support they provide.
Auxo Medical came into our facility a couple of months ago and has done an outstanding job by working with our staff and getting prior issues identified and resolved. They ran into many obstacles and worked diligently to remove them from our machines. Auxo has been a true partner with our organization.
I have used auxo to service my sterilization equipment for 15+ years at two separate facilities. They have knowledge of our facility, engineering staff, as well as our equipment. Auxo provides education to my staff on our sterilization equipment. You’ll be rewarded with great customer service. During a renovation project, auxo used a creative approach to keep us up and running during the entire process.
Working with Mark and Jay at Auxo for new client implementation has been nothing short of impressive. Some clients can be skeptical of switching their maintenance service from the OEM to third party service companies … however, after a brief meeting and walkthrough with the client and the team, it quickly becomes obvious. Auxo’s team members are truly industry experts. my clients rave about their responsiveness, expertise and focus to put the customer first. I can always count on them to go above and beyond for our clients … they are are pleasure to work with.
Mike Lunde is always very helpful and the communication is wonderful. Very thankful to have him on this team!
Wonderful customer service! Tanner has been so helpful in answering my many questions to make sure we purchase exactly what suits our needs. I would highly recommend Auxo Medical.
We had a problem with our anesthesia machine & called Auxo. Claude came out within 2 hours of our call and repaired it the same day. Excellent service! Highly recommend them!
Auxo Medical is a diamond in the rough and they deserve your business. Every aspect of my experience was top notch. I worked directly with Stark to set up my account. He was attentive, knowledgeable and very easy to work with. I Scheduled 2 maintenance visits for separate locations with Brandon and he absolutely delivered. My entire staff said he was great to be around and he left our lab cleaner than it was before. I definitely recommend Auxo Medical for anyone in need.
I have been managing surgery centers for several years and have always used AuxoMedical to perform preventative maintenance and repairs on our sterilization equipment. They are responsive, knowledgeable and reasonably priced. I have especially enjoyed working with Mark, Tanner and Tony. Highly recommended!
Mr. Claude McGuire is a phenomenal technician that has always been accommodating, professional and expedient in his work of keeping our autoclaves online and good to go! I would recommend Auxo Medical and their maintenance contracts - hopefully you'll get as lucky as we are to have Mr. McGuire service our sites.
Auxo's scheduled maintenance program has reduced our downtime by at least two thirds [and] response to problems has been lightning fast and repairs performed the same day in most cases. Auxo's overall performance has been outstanding. Previous agreements with other contractors were poorly performed resulting in chronic breakdowns and longer downtimes.
The Auxo Medical team has been amazing, by keeping some of our older equipment running as well as a new piece of equipment. They have also helped us update larger capital purchases for our surgery center. If you want reliable and fast service you couldn’t find a better team.
Additional Discounts and Trade-In
Get 5% discount off all equipment purchases.
Our sales associates can assess the “Market Value” of your facility’s medical equipment for trade-in or liquidation value. Liquidation services are primarily for facilities that are closing, merging, upgrading, or for insurance requirements.
The customer portal is a community where customers can track their support cases and tagged equipment. Contract Customers will also be able to see their current and previous service agreements as well as the pieces of equipment that are part of the agreement.
Plus, Auxo Medical can also help you upgrade the equipment you currently have. We can upgrade or refurbish your current equipment onsite or remove and replace older equipment for a fraction of the cost of buying a brand new piece of equipment.