About Auxo Medical
The medical equipment and service you need from a company you can trust.
Auxo Medical is your all-in-one medical equipment solution for sales, maintenance and repair. We provide personal service most expect from a small local business with the expertise and benefits of a large medical equipment company.
Our refurbished and reconditioned medical equipment is second to none, and we know our service leads the rest.
We provide medical equipment as well as repair and maintenance services to ambulatory surgery centers, hospitals, laboratories, private physician practices, and more. We have the expertise to provide the equipment you need, the reliability to build a lasting relationship, and the responsiveness and services you need and expect.
From a Small East Coast Distributer to Full Service Medical Equipment Sales, Maintenance and Repair Provider Throughout the United States.
Originally established as East Coast Distributors in 1998, Jay Crabtree purchased the company in 2007 and changed the name to Auxo Medical. Along with one of the original founders, the leadership team looked to expand offering new services, which were initially offered from the company headquarters in Richmond, VA.
Later the brand expanded with affiliated company operations based in Michigan, Kentucky, Florida, Georgia and Tennessee with our field service team servicing over 350 accounts in 9 states with over 175 active preventative maintenance agreement holders.
Growth and Franchising
Our commitment to our clients and customers remains top priority and that has been our formula for success. With this growth and vision Auxo Medical began offering franchise opportunities throughout the United States. In 2021 Anthony Frank joined as the 1st owner/operator of an Auxo Medical franchise in Chattanooga, TN servicing the eastern part of Tennessee, in addition to areas in northern Alabama and Georgia.
Auxo Medical is committed to focusing on sustainable quality, continual improvement & unmatched training in order to provide superior returns and opportunities for our Customers, Employees and Investors.
To encourage integrity, transparency, and value in Healthcare and Life Sciences equipment and service solutions.
Our Core Values
Integrity & Professionalism
We value honesty and integrity above all else. We will treat customers and employees with respect and professionalism at all times.
Our customers are the lifeblood of our business. We will maintain outstanding customer relationships through honesty, flexibility, commitment, and quality.
Improvement and Innovation
We are a learning organization. We strive to constantly improve our company and ourselves.
Empowering Work Environments
We work without fear of failure by taking thoughtful risks.
We encourage everyone to make decisions that they feel are in the best interest of our company and customers.
We will strive to help our teammates and customers succeed. If one fails, we all fail. I will always ask “What could I have done better.”
Nothing we do is worth risking the health or safety of any of our team members or customers.
Wise Environmental Practices
We respect our environment and recycle, reuse, and reduce our waste wherever and whenever we can.
I have had the pleasure to work with Anthony and the Auxo team over the last few months. Earlier this year, PartsSource utilized the services of Auxo for a new contract to include approximately 58 Steris sterilization devices. They were very thorough in communicating and completed PM inspections, repairs, and paperwork in a timely manner. The Auxo team went above and beyond to provide quality service at a significant cost savings in comparison to the OEM.
Auxo has become a preferred service provider for PartsSource and we will continue to work closely with them on future endeavors.
It has been a pleasure working and contracting with the Auxo Medical team over the last 15 years. As our businesses grew and evolved Auxo demonstrated they were willing to do what it took to support us both commercially as well as in services. These changes not only helped us optimize our overall business process flow it also allowed us to maximize our TCO’s on our equipment.
The Auxo Medical team is qualified to work on a vast array of equipment and systems. They’ve provided staff training, personalized service and attention to detail for the Past eight years.
The Auxo Medical team has been an outstanding partner. Their response to service calls has been stellar. We are very pleased with the management and tech support they provide.
Auxo Medical came into our facility a couple of months ago and has done an outstanding job by working with our staff and getting prior issues identified and resolved. They ran into many obstacles and worked diligently to remove them from our machines. Auxo has been a true partner with our organization.
I have used auxo to service my sterilization equipment for 15+ years at two separate facilities. They have knowledge of our facility, engineering staff, as well as our equipment. Auxo provides education to my staff on our sterilization equipment. You’ll be rewarded with great customer service. During a renovation project, auxo used a creative approach to keep us up and running during the entire process.
Working with Mark and Jay at Auxo for new client implementation has been nothing short of impressive. Some clients can be skeptical of switching their maintenance service from the OEM to third party service companies … however, after a brief meeting and walkthrough with the client and the team, it quickly becomes obvious. Auxo’s team members are truly industry experts. my clients rave about their responsiveness, expertise and focus to put the customer first. I can always count on them to go above and beyond for our clients … they are are pleasure to work with.
Mike Lunde is always very helpful and the communication is wonderful. Very thankful to have him on this team!
Wonderful customer service! Tanner has been so helpful in answering my many questions to make sure we purchase exactly what suits our needs. I would highly recommend Auxo Medical.
We had a problem with our anesthesia machine & called Auxo. Claude came out within 2 hours of our call and repaired it the same day. Excellent service! Highly recommend them!
Auxo Medical is a diamond in the rough and they deserve your business. Every aspect of my experience was top notch. I worked directly with Stark to set up my account. He was attentive, knowledgeable and very easy to work with. I Scheduled 2 maintenance visits for separate locations with Brandon and he absolutely delivered. My entire staff said he was great to be around and he left our lab cleaner than it was before. I definitely recommend Auxo Medical for anyone in need.
I have been managing surgery centers for several years and have always used AuxoMedical to perform preventative maintenance and repairs on our sterilization equipment. They are responsive, knowledgeable and reasonably priced. I have especially enjoyed working with Mark, Tanner and Tony. Highly recommended!
Mr. Claude McGuire is a phenomenal technician that has always been accommodating, professional and expedient in his work of keeping our autoclaves online and good to go! I would recommend Auxo Medical and their maintenance contracts - hopefully you'll get as lucky as we are to have Mr. McGuire service our sites.
Auxo's scheduled maintenance program has reduced our downtime by at least two thirds [and] response to problems has been lightning fast and repairs performed the same day in most cases. Auxo's overall performance has been outstanding. Previous agreements with other contractors were poorly performed resulting in chronic breakdowns and longer downtimes.
The Auxo Medical team has been amazing, by keeping some of our older equipment running as well as a new piece of equipment. They have also helped us update larger capital purchases for our surgery center. If you want reliable and fast service you couldn’t find a better team.