Whether you operate a busy hospital in Winston-Salem, an outpatient surgery center in Greensboro, or a research laboratory in Greenville, our team of certified technicians is ready to respond quickly with the precision and professionalism your facility deserves.

Why North Carolina Healthcare Facilities Trust Auxo Medical

We know that choosing a medical equipment service partner is one of the most important decisions your facility will make. Downtime on critical equipment doesn’t just disrupt operations—it impacts patient care, staff productivity, and your bottom line. That is why we have built our reputation on responsiveness, expertise, and an unwavering commitment to excellence.

We have AAMI Certified Biomedical Equipment Technicians (CBETs) on staff and factory training from major manufacturers including GE Healthcare and Mindray. We adhere to NFPA99 standards and AAMI recommendations on every service call, ensuring your equipment meets the highest safety and performance benchmarks.

What truly sets us apart is our local presence. We are not a national call center routing your request to an unknown technician. Our field service engineers are strategically positioned across North Carolina, which means when you call us, help is already on the way. We serve Raleigh, Durham, Winston-Salem, Charlotte, Fayetteville, Greensboro, Greenville, Wilmington, Asheville, and all surrounding communities.

We are also proud to be SWAM Certified as a Small Veteran-Owned business, reflecting our deep commitment to integrity, service, and accountability in everything we do.

Comprehensive Medical Equipment Services Across North Carolina

Auxo Medical offers a full spectrum of medical equipment services designed to meet the diverse needs of North Carolina healthcare providers. We do not just fix things when they break—we help you prevent breakdowns before they happen, extend the life of your equipment, and ensure every device in your facility operates safely and efficiently.

Biomedical Equipment Inspections, Maintenance & Repair

Biomedical equipment is the backbone of patient monitoring, diagnosis, and treatment. From patient monitors and ECG machines to surgical tables, surgical lights, stretchers, exam tables, ventilators, and electrosurgical units, our technicians have the expertise to keep it all running smoothly.

We service equipment from the industry’s most trusted brands, including GE Healthcare, Philips, Siemens, Mindray, Edan, Medtronic, Steris, Stryker, Olympus, Hill-Rom, and many more. Our approach is vendor-agnostic, meaning we bring efficient, multi-brand support to facilities that operate mixed equipment environments.

Every biomedical service we perform includes thorough inspections, preventive maintenance, calibration, and repair—all documented to support your accreditation surveys and regulatory requirements.

Sterile Processing Equipment (SPD) Maintenance & Repair

Sterile processing departments are the unsung heroes of infection control. When autoclaves, washer-disinfectors, sterilizers, ultrasonic cleaners, or steam generators go down, instrument turnaround stalls, surgeries get delayed, and compliance risks climb.

We specialize in sterile processing equipment service for hospitals, ambulatory surgery centers, and specialty clinics across North Carolina. Our technicians are trained on equipment from Steris, Tuttnauer, Getinge, Amsco, SciCan, Ritter, Midmark, and other leading SPD manufacturers.

We offer proactive preventive maintenance programs designed to minimize downtime and keep your sterilization workflow running with little to zero interruption. And when emergencies strike, our around-the-clock repair service ensures you are never left waiting. Loaner and rental tabletop autoclaves are also available upon request so your facility can continue operations while we complete the repair.

Anesthesia Machine Inspections & Repair

Anesthesia machines demand the highest level of precision and reliability. A malfunction during a procedure is not an option. That is why we staff AAMI Certified Biomedical Equipment Technicians with direct factory training from GE and Mindray—the two most widely used anesthesia machine manufacturers in North Carolina and beyond.

We inspect, maintain, calibrate, and repair every component of your anesthesia equipment, including oxygen sources, vaporizers, flowmeters, scavenging systems, patient breathing circuits, heads-up displays, and high-, intermediate-, and low-pressure systems. Our preventative maintenance plans for anesthesia equipment match manufacturer specifications at significantly lower hourly rates, helping you protect both safety and your budget.

Imaging Equipment Service & Repair

Imaging systems—including C-Arms, portable X-ray units, R/F rooms, and catheterization labs—are essential for accurate diagnostics and minimally invasive procedures. Our imaging service engineers specialize in equipment from GE Healthcare (OEC 9800/9900, Innova 2100), Fuji, Siemens, Philips, and Shimadzu.

We provide everything from routine inspections and calibration to complex troubleshooting, de-installation, relocation, and even PACS and DICOM system support. When image quality degrades or error codes appear, our team diagnoses the issue quickly and restores your system to optimal performance.

Preventative Maintenance Plans Designed for North Carolina Facilities

Prevention is always better than reaction—especially in healthcare. Our customizable preventative maintenance (PM) plans are built around your facility’s unique equipment inventory, operational schedule, and regulatory obligations.

We offer PM programs that cover biomedical devices, sterile processing equipment, anesthesia machines, and imaging systems—either individually or as a comprehensive package. Our plans include regular inspections, cleaning, calibration, part replacements, and detailed documentation that keeps you fully compliant with Joint Commission, NFPA99, and AAMI standards.

What makes our PM plans truly valuable is that they are scalable. Whether you are a small clinic with a handful of devices or a large hospital system with hundreds of pieces of equipment, we tailor a program that fits your size, your budget, and your priorities. Many of our North Carolina clients tell us that switching to our PM plans saved them significant money compared to manufacturer contracts—without sacrificing quality or compliance.

We also provide access to our Service Portal, where you can view your complete repair and maintenance history, track equipment performance over time, and plan your capital budget with confidence.

New & Refurbished Medical Equipment for Sale in North Carolina

In addition to service and maintenance, Auxo Medical offers a wide selection of new and refurbished medical, laboratory, and imaging equipment for facilities across North Carolina. Refurbished equipment provides a cost-effective path to upgrading your capabilities without the full expense of brand-new OEM devices. Every refurbished piece we sell undergoes rigorous testing and reconditioning to meet the same high safety and performance standards you expect from new equipment.

From anesthesia machines and patient monitors to sterilizers and surgical tables, our inventory is carefully curated to meet the specific needs of North Carolina healthcare providers. You can browse our online medical equipment catalog to find exactly what your facility needs, or contact our team for a personalized recommendation.

We also offer financing solutions and equipment trade-in valuations to make transitions smoother and more affordable.

Emergency Repair Services Around the Clock

Equipment failures do not keep business hours—and neither do we. Auxo Medical provides emergency repair services around the clock, every day of the year. Whether it is a sterilizer alarm sounding at midnight, an anesthesia machine error during an early morning case, or a C-Arm going down during a busy clinic day, our team is standing by to respond.

We carry the most commonly needed parts and tools on our service vehicles, which means we resolve the majority of emergency calls in a single visit. Our rapid response capability is one of the primary reasons North Carolina facilities choose us over larger, less agile competitors.

Serving Every Corner of North Carolina

Our North Carolina service footprint is extensive. We provide field service support in Raleigh, Durham, Winston-Salem, Charlotte, Fayetteville, Greensboro, Greenville, Wilmington, Asheville, and all surrounding areas. No matter where your facility is located in the Tar Heel State, we are committed to delivering fast, effective support.

We also serve South Carolina, Virginia, Maryland, Washington D.C., East Tennessee, Georgia, Florida, and Ohio—making us the ideal partner for health systems with multi-state operations.

Partner with Auxo Medical Today

Your patients depend on the reliability of your medical and lab equipment. Your staff depends on devices that work when they need them. Your accreditation team depends on documentation that proves you are maintaining your equipment properly.

At Auxo Medical, we are dedicated to meeting all of those needs—and more. Our comprehensive maintenance, repair, and equipment solutions are designed to optimize your uptime, improve safety, reduce costs, and extend the lifespan of your investments.

We invite you to experience the Auxo Medical difference. Contact us today at our toll-free number or fill out our online form to request a service quote, schedule preventive maintenance, or explore our equipment catalog. Let us show you why healthcare facilities across North Carolina trust us to keep their operations running smoothly, safely, and efficiently.

We look forward to serving your facility and becoming your long-term medical equipment partner. Call our office at (888) 728-8448 or fill out the form below to get started.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

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