At Auxo Medical, we understand how critical reliable medical and lab equipment is to the quality of care you provide. Serving East and Central Tennessee, including Knoxville, Chattanooga, Cookeville, and surrounding areas, we specialize in medical equipment repairs, parts, and preventative maintenance. Our mission is to keep your facility running smoothly, minimize downtime, and help you maintain compliance—all while protecting your budget.

Why Choose Auxo Medical for Equipment Repairs and Maintenance?

1. Comprehensive Service Coverage

We proudly serve not only East Tennessee but also extend our expertise to Northeast Alabama and Northwest Georgia. Our field technicians are strategically located, ensuring fast, on-site support for urgent repairs and scheduled maintenance.

2. Expert Technicians & Industry Certifications

Our team includes AAMI Certified Biomedical Equipment Technicians (CBETs) who are trained to the highest standards. We follow NFPA99 and AAMI guidelines, so you can rest assured your equipment meets all safety and compliance requirements.

3. Wide Range of Equipment Serviced

From sterilizers and autoclaves to patient monitors, surgical tables, ventilators, and more, we service a vast array of medical and laboratory equipment. Whether your facility requires routine maintenance or urgent repair, we have the expertise and parts inventory to get the job done quickly and correctly.

Our Core Services in East Tennessee

Biomedical Equipment Repair and Inspections

We provide a full spectrum of biomedical services, including:

• Inspections and Calibrations
• Routine Preventative Maintenance (PM Plans)
• Emergency Repairs
• Compliance and Safety Checks

Our technicians service all major brands, such as GE Healthcare, Philips, Mindray, Hill-Rom, Datascope, Medtronic, Steris, Stryker, Skytron, and more. We back up our services with detailed diagnostic, repair, and calibration reports for your records.

Common Biomedical Equipment We Service:

• Patient Monitors
• ECG Machines
• Surgical Tables and Lights
• Stretchers
• Electrosurgical Units
• Exam Tables
• Ventilators

Sterile Processing Equipment Preventative Maintenance and Repair

Properly functioning sterilization equipment is non-negotiable for patient safety and regulatory compliance. We offer:

• Preventative Maintenance Programs for sterilizers, autoclaves, washer-disinfectors, ultrasonic cleaners, and boilers.
• Joint Commission Standards Compliance
• Fast Turnaround for Repairs and Inspections

We maintain and repair trusted brands like Steris, Amsco, Getinge, Primus Spire, Tuttnauer, Lancer, Sharpertek, Miele, and more.

What Sets Auxo Medical Apart?

Fast Response Times and Quality Repairs

Downtime can compromise patient care. We respond quickly to service requests providing OEM-quality service at a fraction of the cost. Our loaner equipment program further minimizes operational disruption while your devices are being serviced.

Transparent Reporting and Online Service Portal

Our secure Service Portal allows you to:

• Track all service cases and equipment history in real-time
• Create new work orders
• Print repair and maintenance reports for regulatory audits or budget reviews

Cost Savings Over OEM Service

We pride ourselves on delivering OEM-quality service at a fraction of the cost. Our clients consistently note significant savings without sacrificing quality or responsiveness.

Testimonials: What Our Clients Are Saying

“Auxo Medical has become a preferred service provider for PartsSource and we will continue to work closely with them on future endeavors.”
—Lori Migliore, Channel Leader, Service Partner Management, PartsSource

“Auxo Medical’s scheduled maintenance program has reduced our downtime by at least two thirds and repairs performed the same day in most cases. Auxo’s overall performance has been outstanding.”
—Director of Operations

“They have knowledge of our facility, engineering staff, as well as our equipment. Auxo provides education to my staff on our sterilization equipment. You’ll be rewarded with great customer service.”
—Carolyn H., Sterile Processing & Distribution Manager

Additional Services and Benefits

Equipment Sales: New & Refurbished

In addition to maintenance and repair, we offer new and refurbished medical and laboratory equipment at significant cost savings. Let us help you find quality equipment within your budget.

Trade-In, Valuation, & Liquidation

Planning an upgrade or closing a facility? We offer equipment trade-in, valuation, and liquidation services to maximize your return and simplify transitions.

Onsite Equipment Upgrades & Refurbishments

We can upgrade or refurbish your current equipment onsite or remove and replace older devices—helping you avoid the high costs of purchasing new.

Staff Training

Our technicians provide personalized training for your staff, ensuring they understand the operation and maintenance of your equipment.

Financing Options

We offer flexible financing to help you manage capital expenditures and keep your facility at the forefront of technology.

How to Request Service or a Quote

Step 1: Submit a Service or Maintenance Request

Use our online form below to request a quote for preventative maintenance or repair. Upload your equipment list for a tailored estimate.

Step 2: Fast, Professional Response

Our local technicians will contact you quickly to schedule service.

Step 3: Ongoing Support and Reporting for Active Service Agreement Holders

Access your Service Portal anytime to review equipment history, download reports, and track open service requests.

Field Service Areas

We provide service throughout East and Central Tennessee, including:

• Knoxville
• Chattanooga
• Cookeville
• Huntsville (AL)
• Dalton (GA)
• Surrounding Areas

Not in our field service area? Contact us—we may have a solution for you!

Frequently Asked Questions

Do you provide services for personal equipment?

No, our services are exclusively for medical facilities, hospitals, labs, and other healthcare organizations.

What types of equipment do you repair in Tennessee?

In Eastern Tennessee we specialize in biomedical and sterile processing equipment—including patient monitors, surgical tables, autoclaves, washer-disinfectors, and more.

Do you offer loaner equipment?

Yes, we provide loaner equipment for various categories to minimize downtime during repairs.

How do I access the Service Portal?

Active service agreement holders can log in via our website to manage equipment and track service.

Can you help with equipment upgrades or liquidation?

Absolutely! We offer trade-in, valuation, and liquidation services, as well as onsite upgrades and refurbishments.

Contact Auxo Medical Today

Don’t let equipment downtime disrupt patient care or your facility’s operations. Trust Auxo Medical for fast, affordable, and reliable service. With over 50 years of combined experience, we are dedicated to your success.

Contact us for a quote or to schedule service:

• Toll-Free: (888) 728-8448
• Local: (804) 233-4424
• Online Service Request:

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

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Business Hours:
Monday – Friday: 8:00 am – 4:30 pm
Saturday – Sunday: Closed

Your Partner in Medical Equipment Uptime

At Auxo Medical, we are more than a service provider—we are your partner in care. Our commitment is to keep your medical and lab equipment running at peak performance, so you can focus on what matters most: delivering exceptional patient care.

Ready to experience the Auxo Medical difference? Contact us today and discover why so many healthcare facilities in East Tennessee rely on us for all their equipment service needs.

Copyright © 2025 Auxo Medical®. All rights reserved.

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