Who We Are

At Auxo Medical, we believe that reliable medical equipment shouldn’t be a luxury — it should be a given. Headquartered in Richmond, Virginia, we are a full-service medical and laboratory equipment company specializing in sales, field service, maintenance, and repair for healthcare facilities of every size. Whether you run a large hospital system, a single-room dental practice, or a veterinary clinic, we have the expertise, inventory, and technical team to keep your operations running smoothly.

Our name, Auxo, comes from the Greek goddess of growth — and that’s exactly what we help our clients do. We grow with you, supporting your facility at every stage with equipment you can trust, service you can depend on, and pricing that respects your budget.

What We Do

We offer a comprehensive range of products and services designed to meet the complex needs of modern healthcare environments. Our capabilities fall into two core categories: equipment sales and technical service.

New & Refurbished Medical Equipment Sales

Finding the right equipment at the right price is one of the biggest challenges healthcare administrators and procurement teams face. We make that process easier by offering both brand-new and professionally refurbished medical and laboratory equipment. Every refurbished unit we sell undergoes rigorous inspection, testing, and reconditioning to meet or exceed original equipment manufacturer (OEM) specifications.

Our equipment catalog includes, but is not limited to:

• Sterilizers and autoclaves — tabletop, floor-loading, and large-capacity steam sterilizers for sterile processing departments (SPD/CSSD), dental offices, veterinary clinics, and research laboratories
• Anesthesia machines and systems — new and refurbished anesthesia delivery systems from leading manufacturers, fully tested and patient-ready
• Surgical tables and lights — general and specialty surgical tables, examination tables, and overhead surgical lighting systems
• Patient monitors and vital signs equipment — multiparameter monitors, pulse oximeters, capnography units, and related accessories
• Imaging equipment — diagnostic imaging systems for clinical and veterinary applications
• Laboratory equipment — centrifuges, biological safety cabinets, incubators, and other essential lab instruments
• Washer-disinfectors and ultrasonic cleaners — critical components for instrument reprocessing workflows

By offering refurbished equipment alongside new inventory, we give our clients the flexibility to stretch their capital budgets without compromising on quality or patient safety.

Biomedical Field Service, Maintenance & Repair

Equipment downtime costs more than money — it disrupts patient care, delays procedures, and puts your team under unnecessary stress. That’s why we offer responsive field service and repair across our entire service territory.

Our factory-trained biomedical and sterile processing technicians provide:

• Preventive maintenance (PM) programs — Scheduled inspections, calibrations, and performance testing to keep your equipment in peak condition and help you maintain regulatory compliance with organizations such as The Joint Commission and CMS
• Emergency and on-demand repair — When something breaks, we respond quickly. Our team is equipped to diagnose and repair issues on-site, minimizing downtime and keeping your facility operational
• Installation and decommissioning — Professional installation of new and refurbished equipment, as well as safe removal and decommissioning of end-of-life systems
• Compliance and documentation support — Detailed service reports and maintenance records that support your accreditation and audit requirements

We service a wide array of equipment types, with particular depth of expertise in:

• Sterile processing equipment (SPD/CSSD) — sterilizers, washer-disinfectors, ultrasonic cleaners, cart washers, and related reprocessing systems
• Anesthesia delivery systems — vaporizer testing, flow sensor calibration, breathing circuit leak checks, and full system overhauls
• Biomedical equipment — general biomedical devices including patient monitors, defibrillators, electrosurgical units, infusion pumps, and more
• Imaging systems — diagnostic and clinical imaging equipment maintenance and repair

Industries and Facilities We Serve

One of the things that sets us apart is the breadth of facilities we support. We don’t serve only large hospital systems — although we certainly do that, too. Our client base includes:

• Hospitals and health systems — from community hospitals to large academic medical centers
• Ambulatory surgery centers (ASCs) — fast-paced surgical environments that require reliable, well-maintained equipment
• Outpatient clinics and primary care offices — smaller clinical settings that still demand professional-grade equipment and service
• Dental practices — sterilizers, autoclaves, and infection control equipment tailored to dental workflows
• Veterinary clinics and animal hospitals — anesthesia, sterilization, and monitoring equipment designed for veterinary applications
• Laboratories and research facilities — scientific and clinical laboratories that rely on precision instruments
• Industrial facilities — sterilization and decontamination equipment for industrial and manufacturing applications

No matter the size of your operation, we bring the same commitment to quality, responsiveness, and technical excellence.

Where We Serve

From our headquarters in Richmond, Virginia, we provide equipment sales and field service across a large and growing service territory spanning the Southeast, Mid-Atlantic, and parts of the Midwest. Our current coverage includes:

• Virginia (VA)
• Maryland and Washington, D.C. (MD/DC)
• North Carolina (NC)
• South Carolina (SC)
• Tennessee (TN)
• Georgia (GA)
• Florida (FL)
• Ohio (OH)
• Michigan (MI)
• Kentucky (KY)

This multi-state presence allows us to provide consistent, high-quality service whether your facility is in downtown Atlanta, rural eastern Kentucky, the suburbs of Detroit, or anywhere in between. We are continually expanding our reach to serve more communities and healthcare providers.

If your facility is located in one of these states, we encourage you to request a preventive maintenance quote or reach out to discuss your equipment needs. If you’re outside our listed territory, contact us anyway — we may still be able to help.

Why Healthcare Facilities Choose Auxo Medical

In a crowded market of medical equipment vendors and third-party service providers, we know you have options. Here’s why facilities across the East Coast and Midwest choose to work with us:

Cost-Effective Solutions Without Compromise

We understand the financial pressures healthcare organizations face. Our refurbished equipment program gives you access to top-tier devices at a fraction of the cost of buying new, while our flexible PM agreements help you plan and budget for ongoing maintenance expenses. We believe you shouldn’t have to choose between fiscal responsibility and clinical quality.

Deep Technical Expertise

Our service technicians are factory-trained and experienced across multiple equipment platforms and manufacturers. Whether it’s a complex anesthesia machine repair, a sterilizer validation, or a routine PM on a patient monitor, our team has the skills and knowledge to get the job done right the first time.

Speed and Responsiveness

We know that when critical equipment goes down, every hour matters. Our team is built for fast response — whether that means dispatching a technician for an emergency repair or expediting a replacement unit from our inventory. We move quickly because your patients can’t wait.

A True Partnership Approach

We don’t just sell you equipment and disappear. We build long-term relationships with our clients, becoming an extension of your biomedical engineering or facilities management team. From initial consultation through installation, training, ongoing maintenance, and eventual replacement, we’re with you for the entire lifecycle of your equipment.

How to Get Started

Getting in touch with us is easy. Whether you need a quote for new or refurbished equipment, want to set up a preventive maintenance agreement, or require emergency repair support, we’re here to help.

• Call us at (888) 728-8448— Speak directly with a member of our team to discuss your needs.
• Submit a service request — Use the service request form below to describe your situation and we’ll respond promptly
• Request a PM quote — Let us evaluate your equipment inventory and build a customized preventive maintenance program designed for your facility

We respond to every inquiry with the urgency it deserves — because we know your equipment is mission-critical.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

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Frequently Asked Questions

What types of equipment does Auxo Medical sell?

We sell both new and refurbished medical and laboratory equipment, including sterilizers, autoclaves, anesthesia machines, surgical tables, surgical lights, patient monitors, imaging systems, washer-disinfectors, ultrasonic cleaners, and laboratory instruments.

What does “refurbished” mean when it comes to your equipment?

Every refurbished unit we sell is thoroughly inspected, repaired as needed, tested, and restored to meet or exceed OEM performance specifications. We stand behind the quality of our refurbished equipment with warranties and ongoing service support.

What states does Auxo Medical serve?

We currently provide equipment sales and field service across Virginia, Maryland, Washington D.C., North Carolina, South Carolina, Tennessee, Georgia, Florida, Ohio, Michigan, and Kentucky.

Can you service equipment you didn’t sell to us?

Absolutely. Our field service team works on a wide range of medical and laboratory equipment regardless of where it was originally purchased. Contact us to discuss your specific equipment and service needs.

How quickly can you respond to an emergency repair request?

We prioritize emergency calls and work to dispatch a technician as quickly as possible. Response times vary by location and technician availability, but urgency is built into everything we do. Call us or submit a service request for the fastest response.

Do you offer preventive maintenance contracts?

Yes. We offer customizable preventive maintenance programs tailored to your facility’s equipment inventory, usage patterns, and compliance requirements. Request a PM quote to get started.

Let Us Support Your Mission

At the end of the day, our work exists to support yours. Every piece of equipment we sell, every repair we make, and every PM visit we complete is in service of a larger goal: helping you deliver safe, effective care to the patients and communities you serve.

We are Auxo Medical — your partner in medical equipment sales, service, and support across Virginia, the Mid-Atlantic, the Southeast, and the Midwest.

Ready to talk? Contact us today to request a quote, schedule service, or learn more about how we can support your facility.

Contact Us

* Please note:  Auxo Medical does not provide services for personal equipment.

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This article explains how we approach imaging support, what equipment we commonly service, and what you can expect from a high-quality maintenance program—so you can make confident decisions for your department, your patients, and your budget.

Why imaging equipment uptime matters

Modern diagnostic imaging is the heartbeat of patient workflow. Whether you’re running a high-volume outpatient schedule or supporting an ER, uptime affects:

• Patient care and speed to diagnosis
• Staff productivity and scheduling
• Repeat imaging risk and image quality
• Regulatory readiness and documentation
• Service costs over the life of the system

Unplanned downtime is often expensive not just because of the repair, but because of the ripple effects. That’s why our focus isn’t only “fix it fast”—it’s also preventing failures with disciplined imaging equipment maintenance.

What imaging equipment do we service?

We support a wide range of diagnostic imaging modalities. If your facility relies on it for clinical imaging, there’s a strong chance we can help maintain and repair it.

Common categories include:

X-ray / Radiography (including DR/CR)

From image quality issues to generator faults and detector-related troubleshooting, X-ray service and repair often requires both technical experience and careful calibration to maintain consistent results.

Fluoroscopy & R/F rooms

Fluoro systems combine mechanical, imaging, and safety-critical elements. We help with fluoroscopy repairs, image chain issues, table and positioning concerns, and performance checks.

Mobile X-ray & C-arms

Mobiles are workhorses—and they take a beating. We commonly see cable wear, braking and steering issues, monitor problems, and generator or exposure inconsistencies. Our C-arm service and mobile imaging support is designed to reduce disruptions in surgery and pain management workflows.

If you’re not sure whether your specific model is supported, we’ll talk through it—our goal is to offer a realistic plan, not guesswork.

Our approach to imaging equipment maintenance

At Auxo Medical, we prioritize service that’s easy to work with: responsive, transparent, and organized. Strong imaging support typically includes five pillars:

1) Preventive maintenance (PM) that’s actually preventive

Preventive maintenance isn’t a checkbox. Done correctly, PM reduces emergency calls, extends component life, and keeps image quality consistent.

Depending on the modality, PM may include:

• Visual inspections and wear checks (cables, connectors, moving assemblies)
• Mechanical alignment and operational verification
• Cleaning, airflow checks, and cooling pathway inspection
• Functional testing of interlocks and safety mechanisms
• Image quality verification and artifact checks
• Calibration/verification tasks aligned to system requirements
• Documentation for your records and compliance needs

2) Clear troubleshooting and root-cause thinking

A recurring error isn’t “bad luck”—it’s a signal. We aim to diagnose the underlying cause, not just reset the alarm. That means methodical testing, reviewing history when available, and verifying performance after repairs.

3) Practical repair options

Facilities vary. Some need full coverage. Others prefer time-and-materials support, PM-only, or help filling gaps for an internal biomed team. We work with you to choose a plan that fits your risk tolerance and budget.

4) Service documentation you can use

Whether you need internal records or are preparing for audits and inspections, we provide clear service reporting—what we found, what was done, and what recommendations (if any) remain.

5) Communication that respects your schedule

Imaging downtime is stressful. We keep the process straightforward: coordinated scheduling, status updates, and realistic timelines.

Common imaging equipment problems we help solve

While every modality has its own personality, many service calls fall into familiar patterns. Here are examples of issues we often address through imaging equipment repair:

• Intermittent faults triggered by worn cables, loose connections, or power instability
• Image artifacts caused by detector issues, shielding problems, calibration drift, or mechanical alignment
• Tube-related concerns such as inconsistent exposures, warm-up issues, or performance degradation (where applicable)
• Cooling and airflow problems that lead to overheating, shutdowns, or shortened component life
• Table and positioning errors from mechanical wear, sensors, or drive components
• Workstation and display issues including freezes, communication errors, or integration trouble

Some failures are sudden, but many give early warning signs—odd noises, intermittent artifacts, longer boot times, minor error codes, or “it only happens sometimes.” We encourage teams to report these early; it often prevents bigger downtime later.

Service plans built around your facility

Different departments need different coverage. We commonly support customers with:

• On-demand repairs (time & materials) when you need help fast
• Preventive maintenance agreements to reduce breakdowns and stabilize performance
• Full-service support options for departments that want predictable coverage

If you’re comparing OEM vs. independent imaging service, we’re happy to walk through pros/cons and help you decide what’s best for your department—not just what’s easiest in the moment.

Why choose Auxo Medical for imaging equipment service?

When you’re selecting an imaging service partner, the details matter. We focus on the fundamentals that keep service relationships strong over the long run:

• Responsiveness and follow-through (because downtime is urgent)
• A maintenance mindset that prevents repeat issues
• Straightforward communication with your clinical and technical teams
• Flexible options that match how your facility operates
• Reliable documentation so you’re not chasing paperwork later

Our goal is simple: keep your imaging equipment dependable, your workflow steady, and your team supported.

Imaging equipment maintenance FAQ

How often should imaging equipment receive preventive maintenance?

It depends on modality, utilization, and manufacturer guidance. High-volume systems often require more frequent checks. We’ll help you match PM frequency to your usage and uptime goals.

What should we do before calling for imaging equipment repair?

If safe to do so, note the error message/code, what was happening when the issue occurred, and whether the problem is repeatable. Also record recent changes (power events, construction, software updates, room temperature issues). These details can significantly speed up troubleshooting.

Can preventive maintenance reduce total cost of ownership?

In many cases, yes. PM helps catch wear early, reduces surprise downtime, and can extend the useful life of key components. It also helps maintain consistent image quality, which reduces repeats and workflow disruptions.

Get help with imaging equipment repairs or preventive maintenance

If you’re looking for a partner for imaging equipment service, maintenance, or repair, we’re ready to help. At Auxo Medical, we support imaging departments with practical service options designed to protect uptime and simplify your operations.

Contact Auxo Medical by filling out the form below or calling our office at (888) 728-8448 and as for our Imaging Equipment Service Team to discuss your modality, your challenges, and the level of coverage that makes sense for your facility.

Service Quote / Repair Request - Imaging

First Name *

Last Name *

Email *

Company/Facility Name *

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Phone Number *

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If you would like an estimate, please upload your equipment list here.

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Why proactive C-Arm care matters

• Image quality and safety: Regular checks ensure sharp images and that safety features are functioning correctly.
• Uptime and throughput: Scheduled maintenance reduces surprise downtime that can slow or disrupt procedures.
• Radiation safety and compliance: Routine verifications support dose management, shielding integrity, interlocks, and regulatory requirements.
• Total cost of ownership: Preventive care helps prevent major repairs, extend equipment life, and protect resale value.
• Custom-fit plans: Maintenance programs can be tailored to your facility’s case mix, throughput, and budget, delivering dependable performance with minimal downtime.

What a comprehensive C-Arm service should cover

A robust program protects the imaging console, detector, and mechanical components, ensuring operation stays within manufacturer specifications and clinical needs. Key elements include:

• System inspections: Visual checks of cables, connectors, gantry movement, and ergonomics.
• Image chain calibration: Detector gain, flat-field corrections, brightness/contrast alignment, and pixel checks.
• Geometric calibration and alignment: Accurate spatial registration between X-ray source, detector, and patient.
• Radiation safety and dose metrics: Verification of output, shielding, exposure limits, and interlocks.
• Motorized gantry and positioning: Maintenance of movement precision and positioning routines.
• Diagnostics and fault resolution: On-site troubleshooting with access to a broad parts catalog.
• Preventive maintenance kits: OEM-aligned tools and updates to minimize downtime and protect warranties.
• Documentation: Calibration certificates, service reports, and maintenance histories for audits and regulatory surveys.
• Brand-agnostic approach with deep OEM knowledge: Custom maintenance plans for your specific C-Arm model and workflow.

When repairs are needed

Watch for signs such as:

• Degraded image quality or misalignment
• Artifacts or unusual image noise
• Unexpected dose fluctuations
• System alarms or interlock warnings

Why choose a specialist for C-Arm care

• OEM-aligned maintenance: Services mirror manufacturer specifications to protect performance and safety.
• Trained technicians: Engineers with hands-on experience on C-Arm platforms and imaging workflows.
• On-hand parts and kits: Quick access to common components to minimize downtime.
• Thorough documentation: Clear calibration records and maintenance histories for audits.
• Customer-focused support: Transparent communication, flexible scheduling, and proactive problem-solving.

Added value you can expect

• Service portal access: Track work orders, view maintenance histories, and manage requests in real time.
• Imaging workflow support: PACS/DICOM troubleshooting to ensure reliable image transfer and storage integrity.
• Upgrades and refurbishments: Guidance on modernizing or refurbishing C-Arm setups to boost performance and cost efficiency.
• Cost-conscious options: Bundled service packages that maximize value without compromising quality.

Getting started

• Request a tailored C-Arm PM or repair quote: Share your model, throughput, and service needs for a customized plan.
• Schedule a site assessment: On-site evaluation to align maintenance with clinical workflow.
• Access the service portal: Manage requests and view maintenance histories in real time.
• Consider upgrades or refurbishments: Explore cost-effective options to extend peak performance.

Trust Auxo Medical as Your C-Arm Maintenance and Repair Source

Proactive C-Arm maintenance and prompt, expert repairs are essential for sustaining reliable intraoperative imaging, safeguarding patient safety, and protecting asset value. A partner with OEM-aligned processes, factory-trained technicians, and a nationwide footprint can help you stay ahead of wear, minimize downtime, and support efficient imaging workflows. Contact our office today by calling (888) 728-8448 or by filling our the form below.

Service Quote / Repair Request - Imaging

First Name *

Last Name *

Email *

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If you would like an estimate, please upload your equipment list here.

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Why North Carolina Facilities Choose Auxo Medical

• Local-to-regional service footprint: Serving major North Carolina markets including Raleigh, Durham, Winston-Salem, Charlotte, Fayetteville, Greensboro, Greenville, Wilmington, Asheville, and surrounding areas.
• Expert, credentialed technicians: AAMI Certified Biomedical Equipment Technicians (CBETs) on staff with OEM certifications and ongoing training to maintain current expertise.
• Comprehensive service scope: Preventative maintenance, inspections, calibrations, and repairs across biomedical, sterile processing, anesthesia, and imaging equipment.
• Brand-agnostic support: Service across a wide range of brands, including Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.
• Equipment lifecycle options: Access to new and refurbished equipment, loaner gear to minimize downtime, and opportunities for upgrades or refurbishments as needed.

Core Service Areas in North Carolina

Auxo Medical’s North Carolina service offering covers preventive maintenance, inspections, calibrations, and repairs for:

• Sterile Processing Equipment (SPD): Autoclaves, sterilizers, washer-disinfectors, ultrasonic cleaners, steam generators.
• Biomedical Equipment: Patient monitors, ECG machines, surgical tables, surgical lights, stretchers, exam tables, ventilators, electrosurgical units, and more.
• Anesthesia Equipment: Anesthesia machines, monitors, booms, oxygen sources, vaporizers, flowmeters, scavenging systems, and breathing circuits.
• Imaging Equipment: C-Arms, R/F rooms, catheterization labs, portable X-ray systems, and related imaging suites.

Auxo Medical emphasizes proactive PM programs and rapid repair capabilities to maintain high patient safety standards and equipment uptime across North Carolina.

Preventative Maintenance Plans (PM Plans)

Preventative maintenance is essential for reliable operation and regulatory compliance. Auxo Medical offers PM plans aligned with industry standards (AAMI and NFPA99) and manufacturer recommendations. Key benefits include:

• Increased reliability: Regular inspections, calibrations, and tests reduce unplanned downtime.
• Compliance support: Services align with Joint Commission standards and other regulatory expectations.
• Extended equipment life: Routine care for autoclaves, sterilizers, anesthesia machines, monitors, imaging systems, and more.
• Minimized downtime: Predictive maintenance helps prevent outages that could disrupt patient care or research activities.
• Cost efficiency: PM contracts can deliver meaningful savings on labor, parts, and equipment costs.

PM plans are scalable to fit facilities of various sizes and can cover biomedical, SPD, anesthesia, and imaging equipment.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

First Name *

Last Name *

Email *

Company/Facility Name *

Zip Code *

Phone Number *

Message *

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

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The Value of OEM-Trained and CBET Technicians

Auxo Medical’s North Carolina team includes highly trained and skilled technicians with AAMI Certified Biomedical Equipment Technicians (CBETs) on staff to deliver high-quality service. Benefits include:

• OEM-aligned maintenance and repairs: Factory-trained technicians from manufacturers such as Steris, Tuttnauer, Mindray, GE Healthcare, Matachana, Primus, and others.
• Accurate inspections and calibration: Thorough testing and precise documentation support surveys and records.
• Safe, compliant repairs: OEM-based replacements and fixes maintain safety and performance standards.
• Ongoing education: Continuous training keeps technicians current with evolving equipment technologies and standards.

Equipment Categories and Examples We Service

Auxo Medical provides comprehensive service across major equipment categories in North Carolina:

• Biomedical Equipment
  • Patient monitors, ECG machines, surgical tables, exam tables, OR lighting, stretchers, ventilators, electrosurgical units, and more.
• Sterile Processing Equipment
  • Sterilizers, autoclaves, washer-disinfectors, ultrasonic cleaners, boilers, and related SPD devices.
• Anesthesia Equipment
  • Anesthesia machines, monitors, booms, oxygen sources, vaporizers, flowmeters, scavenging systems, and breathing circuits.
• Imaging Equipment
  • C-arms, R/F rooms, cath labs, portable X-ray systems, and related imaging components.

Brands commonly serviced in North Carolina include Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.

New and Refurbished Medical & Lab Equipment

In addition to maintenance and repair, Auxo Medical offers new and refurbished medical, laboratory, and imaging equipment for North Carolina facilities. Refurbished gear presents a cost-effective path to upgrade capabilities without paying full OEM prices. Each refurbished piece undergoes rigorous testing and refurbishment to meet high safety and performance standards.

Facilities can browse the Medical Equipment Catalog Online to find equipment that fits their workflows, budget, and specialty needs. Whether purchasing a single piece or deploying a full system upgrade, Auxo Medical aims to pair equipment with your facility’s unique requirements.

Quotes, Requests, and the Service Portal

North Carolina customers can initiate service quickly through the online form for PM quotes or repair requests. The process is straightforward:

• Submit a short form to request a preventive maintenance quote or repair service.
• Optional: Upload an equipment list for a tailored PM plan estimate.
• Access the Auxo Medical Service Portal for ongoing contract management, equipment inventory tracking, and real-time case updates (for current service plan holders).

The Service Portal provides access to repair and maintenance history, supporting surveys and budget planning.

Service Area Details and Local Contact

Auxo Medical’s North Carolina service footprint covers key cities and surrounding communities for rapid response and on-site support. The general contact details are centralized through Auxo Medical’s headquarters, with local coordination for field service as needed. For questions or to start a service engagement, reach out via the provided channels.

• Hours of Operation: Monday – Friday, 8:00 am – 4:30 pm; Saturday – Sunday: Closed
• Service locations include Raleigh, Durham, Winston-Salem, Charlotte, Fayetteville, Greensboro, Greenville, Wilmington, Asheville, and surrounding areas.

Auxo Medical coordinates with its broader field service network to ensure timely support across the state.

Testimonials and Customer Feedback

Clients across North Carolina highlight:

• Prompt response to service calls
• Thorough PM inspections and timely repairs
• Knowledgeable, courteous, and professional technicians
• Strong partnerships and trust over long-term service relationships
• Notable cost savings and improved total cost of ownership (TCO)

These testimonials reflect Auxo Medical’s commitment to reliable, high-quality service in North Carolina.

Why Choose Auxo Medical for North Carolina Facilities

• Local expertise with national resources: A regional specialist supported by a broad network and OEM parts availability.
• Full-service lifecycle partner: From PM plans and inspections to repairs and equipment upgrades, Auxo Medical covers the entire lifecycle of medical and lab equipment.
• Cost-conscious solutions: PM programs, cost-saving contracts, and refurbished equipment options help manage budgets without compromising safety or performance.
• Transparent reporting: Detailed diagnostic, repair, and calibration reports support regulatory compliance and internal recordkeeping.
• Accessible service portal: Real-time updates, inventory management, and historical data streamline surveys, audits, and planning.

How to Get Started

1. Visit the North Carolina service page or contact Auxo Medical to discuss your needs, whether you require preventive maintenance, urgent repairs, or a combination of services.
2. Request a PM quote or repair service through the online form. Upload an equipment list if you want a tailored PM plan.
3. Explore the Medical Equipment Catalog for new or refurbished devices.
4. Consider enrolling in a PM program to maximize uptime and minimize downtime costs.

Auxo Medical stands ready to help North Carolina facilities optimize performance, ensure safety, and extend the life of essential medical and lab equipment.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

First Name *

Last Name *

Email *

Company/Facility Name *

Zip Code *

Phone Number *

Message *

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

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Frequently Asked Questions (FAQ)

• Do you service personal equipment in North Carolina?
  • No, Auxo Medical services medical and laboratory equipment for healthcare facilities and research institutions.
• What brands do you service in North Carolina?
  • A wide range including Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.
• Can Auxo Medical help with imaging equipment?
  • Yes, including C-arms, R/F rooms, cath labs, and portable X-ray systems.
• Is there a service portal for current customers?
  • Yes, the Auxo Medical Service Portal provides access to maintenance history, work orders, and reports.

The post North Carolina Medical, Lab & Imaging Equipment Maintenance, Repair, and Equipment Sales – Auxo Medical appeared first on Auxo Medical.

Why Maryland & D.C. Facilities Choose Auxo Medical

• Local service footprint with regional reach: Serving Maryland and Washington, D.C., including Baltimore, Glen Burnie, Annapolis, Frederick, College Park, Bethesda, and surrounding communities.
• Expert technicians: AAMI Certified Biomedical Equipment Technicians (CBETs) on staff, with manufacturer certifications and ongoing training to stay current.
• Broad service scope: Preventive maintenance, inspections, calibrations, and repairs across biomedical, sterile processing, anesthesia, and imaging equipment.
• Brand-agnostic support: Service for equipment from a wide range of brands, including Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.
• Lifecycle equipment options: Access to new and refurbished equipment, plus loaner gear to minimize downtime and equipment upgrades or refurbishments as needed.

Core Service Areas in Maryland & D.C.

Auxo Medical’s Maryland & D.C. service offering covers preventive maintenance, inspections, calibrations, and repairs for:

• Sterile Processing Equipment (SPD): Autoclaves, sterilizers, washer-disinfectors, ultrasonic cleaners, steam generators.
• Biomedical Equipment: Patient monitors, ECG machines, surgical tables, surgical lights, stretchers, exam tables, ventilators, electrosurgical units, and more.
• Anesthesia Equipment: Anesthesia machines, monitors, and booms.
• Imaging Equipment: C-Arms, R/F rooms, cath labs, portable X-ray systems, and related imaging suites.

Ongoing PM plans and rapid repair capabilities help maintain high patient safety and equipment uptime throughout Maryland and D.C.

Preventative Maintenance Plans (PM Plans)

Preventative maintenance is essential for reliable operation and regulatory compliance. Auxo Medical offers PM plans that align with industry standards (AAMI and NFPA99) and manufacturer recommendations. Benefits include:

• Increased reliability: Regular inspections, calibrations, and tests reduce unexpected downtime.
• Compliance support: Services align with Joint Commission standards and other regulatory expectations.
• Extended equipment life: Routine care for autoclaves, sterilizers, anesthesia machines, monitors, imaging systems, and more.
• Minimized downtime: Predictive maintenance helps prevent outages affecting patient care or research.
• Cost efficiency: PM contracts can deliver meaningful savings on labor, parts, and equipment costs.

PM plans are scalable to fit facilities of different sizes and can cover biomedical, SPD, anesthesia, and imaging equipment.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

First Name *

Last Name *

Email *

Company/Facility Name *

Zip Code *

Phone Number *

Message *

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

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The Value of OEM-Trained and CBET Technicians

Auxo Medical’s Maryland & D.C. team includes highly trained and AAMI Certified Biomedical Equipment Technicians (CBETs) who deliver high-quality service. Benefits include:

• OEM-aligned maintenance and repairs: Factory-trained technicians from manufacturers such as Steris, Tuttnauer, Mindray, GE Healthcare, and others.
• Accurate inspections and calibration: Thorough testing and precise documentation support surveys and records.
• Safe, compliant repairs: OEM-based replacements and fixes maintain safety and performance standards.
• Ongoing education: Continuous training keeps technicians current with evolving devices and standards.

Equipment Categories and Examples We Service

Auxo Medical provides comprehensive service across major equipment categories in Maryland & D.C.:

• Biomedical Equipment
  • Patient monitors, ECG machines, surgical tables, exam tables, OR lighting, stretchers, ventilators, electrosurgical units, and more.
• Sterile Processing Equipment
  • Sterilizers, autoclaves, washer-disinfectors, ultrasonic cleaners, boilers, and related SPD devices.
• Anesthesia Equipment
  • Anesthesia machines, monitors, booms, oxygen sources, vaporizers, flowmeters, scavenging systems, and breathing circuits.
• Imaging Equipment
  • C-arms, R/F rooms, cath labs, portable X-ray systems, and related imaging components.

Brands commonly serviced in Maryland & D.C. include Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.

New and Refurbished Medical & Lab Equipment

In addition to maintenance and repair, Auxo Medical offers new and refurbished medical, laboratory, and imaging equipment for Maryland and D.C. facilities. Refurbished gear provides a cost-effective path to upgrade capabilities without paying full OEM prices. Each refurbished piece undergoes rigorous testing and refurbishment to meet high safety and performance standards.

Facilities can browse the Medical Equipment Catalog Online to find equipment that matches their workflows, budget, and specialty needs.

Quotes, Requests, and the Service Portal

Maryland & D.C. customers can initiate service quickly through the online form for PM quotes or repair requests. The process is straightforward:

• Submit a short form to request a preventive maintenance quote or repair service.
• Optional: Upload an equipment list for a tailored PM plan estimate.
• Access the Auxo Medical Service Portal for ongoing contract management, equipment inventory tracking, and real-time case updates (for current service plan holders).

The Service Portal enables extraction of repair and maintenance history, supporting surveys and budget planning.

Service Area Details and Local Contact

Auxo Medical’s Maryland & D.C. service footprint covers key cities and surrounding communities for rapid response and on-site support. For general inquiries, the local contact details are:

• Address: 5401 Distributor Drive, Richmond, VA 23225 (headquarters; regional guidance)
• Toll-Free: (888) 728-8448
• Local: (804) 233-4424
• Fax: (888) 420-9471
• Hours: Monday–Friday, 8:00 am–4:30 pm; weekends closed

Note: While the Maryland & D.C. page highlights service to Maryland and D.C., Auxo Medical coordinates with its broader field service network to support local facilities as needed.

Testimonials and Customer Feedback

Customer feedback across the Auxo Medical network emphasizes:

• Prompt response to service calls
• Thorough PM inspections and timely repairs
• Knowledgeable, courteous, and professional technicians
• Strong, long-term partnerships and trust
• Notable cost savings and improved total cost of ownership (TCO)

These testimonials reflect Auxo Medical’s commitment to reliable, high-quality service in Maryland & D.C.

Why Choose Auxo Medical for Maryland & D.C. Facilities

• Local expertise with national resources: Benefit from a regional specialist supported by a broad network and OEM parts availability.
• Full-service lifecycle partner: From PM plans and inspections to repairs and equipment upgrades, Auxo Medical covers the full lifecycle of medical and lab equipment.
• Cost-conscious solutions: PM programs, cost-saving contracts, and refurbished equipment options help manage budgets without compromising safety or performance.
• Transparent reporting: Detailed diagnostic, repair, and calibration reports aid regulatory compliance and internal recordkeeping.
• Accessible service portal: Real-time updates, inventory management, and historical data streamline surveys, audits, and planning.

How to Get Started

1. Visit the Maryland & D.C. service page or contact Auxo Medical to discuss your needs, whether you require preventive maintenance, urgent repairs, or a combination of services.
2. Request a PM quote or repair service through the online form. Upload an equipment list if you want a tailored PM plan.
3. Explore the Medical Equipment Catalog for new or refurbished devices.
4. Consider enrolling in a PM program to maximize uptime and minimize downtime costs.

Auxo Medical stands ready to help Maryland and D.C. facilities optimize performance, ensure safety, and extend the life of essential medical and lab equipment.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

First Name *

Last Name *

Email *

Company/Facility Name *

Zip Code *

Phone Number *

Message *

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

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Frequently Asked Questions (FAQ)

• Do you service personal equipment in Maryland or D.C.?
  • No, Auxo Medical services medical and laboratory equipment for healthcare facilities and research institutions.
• What brands do you service in Maryland & D.C.?
  • A wide range including Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.
• Can Auxo Medical help with imaging equipment?
  • Yes, including C-arms, R/F rooms, cath labs, and portable X-ray systems.
• Is there a service portal for current customers?
  • Yes, the Auxo Medical Service Portal provides access to maintenance history, work orders, and reports.

The post Maryland & Washington, D.C. Medical & Lab Equipment Maintenance, Repair, and Equipment Sales – Auxo Medical appeared first on Auxo Medical.

Why Virginia Facilities Choose Auxo Medical

• Trusted regional presence: A robust Virginia service area that includes Richmond, Chesterfield, Charlottesville, Roanoke, Newport News, Norfolk, Virginia Beach, Fredericksburg, Alexandria, Arlington, and surrounding areas.
• Experienced technicians: AAMI Certified Biomedical Equipment Technicians (CBETs) on staff, with OEM certifications and ongoing training to keep skills current.
• Comprehensive scope: Preventative maintenance, inspections, calibrations, and repairs across biomedical, sterile processing, anesthesia, and imaging equipment.
• Brand-agnostic service: Maintenance and repair for equipment from a wide range of brands, including Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.
• Equipment lifecycle support: New and refurbished equipment options, loaner gear to minimize downtime, and equipment upgrades or refurbishments as needed.

Core Service Areas in Virginia

Auxo Medical’s Virginia service offering covers preventive maintenance, inspections, calibrations, and repairs for:

• Sterile Processing Equipment (SPD): Autoclaves, sterilizers, washer-disinfectors, ultrasonic cleaners, steam generators.
• Biomedical Equipment: Patient monitors, ECG machines, surgical tables, surgical lights, stretchers, electrosurgical units, exam tables, ventilators, and more.
• Anesthesia Equipment: Anesthesia machines, monitors, booms, and all related subsystems.
• Imaging Equipment: C-Arms, R/F rooms, cath labs, portable X-ray systems, and related imaging suites.

In addition to in-depth service for these categories, Auxo Medical emphasizes ongoing PM plans and rapid repair capabilities to maintain high patient safety standards and equipment uptime in Virginia facilities.

Preventative Maintenance Plans (PM Plans)

Preventative maintenance is the cornerstone of keeping medical and lab equipment reliable and compliant. Auxo Medical provides PM plans that align with industry standards (AAMI and NFPA99) and manufacturer recommendations. Key benefits include:

• Reliability: Regular inspections and calibrations reduce unexpected downtime.
• Compliance: Services align with Joint Commission standards and regulatory expectations.
• Lifespan extension: Routine maintenance extends the life of critical devices such as autoclaves, sterilizers, anesthesia machines, patient monitors, and imaging systems.
• Downtime minimization: Predictive maintenance helps avoid costly outages that disrupt patient care or research activities.
• Cost savings: PM contracts can deliver meaningful savings on labor, parts, and equipment costs (as highlighted by potential 30–40% reductions in certain scenarios).

Auxo Medical’s PM plans are designed to fit facilities of various sizes and budgets, with options for scalable coverage across biomedical, SPD, anesthesia, and imaging equipment.

The Value of OEM- trained, CBET Technicians

Auxo Medical’s Virginia team includes AAMI Certified Biomedical Equipment Technicians (CBETs), ensuring that service is performed to the highest standards. Benefits include:

• Manufacturer-aligned maintenance and repair: Technicians are factory-trained by manufacturers such as Steris, Tuttnauer, Mindray, GE Healthcare, and others.
• Accurate inspections and calibrations: Stringent testing and documentation support regulatory surveys and medical record accuracy.
• Safe, compliant repairs: Replacements and fixes adhere to OEM specifications, safeguarding patient safety and equipment performance.
• Ongoing education: The team receives continuing education to stay current with evolving equipment technologies and standards.

Equipment Categories and Examples We Service

Auxo Medical provides comprehensive service across several major equipment categories in Virginia:

• Biomedical Equipment
  • Patient monitors
  • ECG machines
  • Surgical tables
  • Surgical lights
  • Stretchers
  • Exam tables
  • Ventilators
  • Electrosurgical units
  • And more
• Sterile Processing Equipment
  • Sterilizers and autoclaves
  • Washer-disinfectors
  • Ultrasonic cleaners
  • Boilers
  • And related SPD devices
• Anesthesia Equipment
  • Anesthesia machines
  • Monitors and booms
  • Oxygen sources, vaporizers, flowmeters
  • Scavenging systems and breathing circuits
  • High/low-pressure systems
• Imaging Equipment
  • C-arms (e.g., GE OEC 9800/9900)
  • Radiography and fluoroscopy systems
  • Portable X-ray systems
  • Cath labs and R/F rooms
  • PACS and DICOM troubleshooting

Brands commonly serviced in Virginia include Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.

New and Refurbished Medical & Lab Equipment

In addition to maintenance and repair, Auxo Medical offers new and refurbished medical and lab equipment in Virginia. This provides facilities with cost-effective options to upgrade or expand capabilities without paying full OEM prices. The refurbished gear undergoes rigorous testing and refurbishment to meet high safety and performance standards, delivering reliable instruments at a fraction of new-equipment costs.

Facilities can explore a broad Medical Equipment Catalog online to find suitable solutions, spanning varied workflows and specialties. Whether purchasing a single piece or deploying a complete system upgrade, Auxo Medical aims to match equipment to a facility’s specific needs and budget.

Quotes, Requests, and the Service Portal

Virginia customers can easily initiate service through the online quote and repair request form. The process is straightforward:

• Fill out a short form to request a PM quote or repair service.
• Optional: Upload an equipment list to receive a tailored preventative maintenance plan estimate.
• Access the Auxo Medical Service Portal for ongoing contract management, equipment inventory tracking, and real-time case updates (for current service plan holders).

The Service Portal also enables extraction of repair and maintenance history for surveys and budget planning, making it a valuable tool for facilities managing multiple assets.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

First Name *

Last Name *

Email *

Company/Facility Name *

Zip Code *

Phone Number *

Message *

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Drop a file here or click to upload Choose File

Maximum file size: 104.86MB

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Service Area Details and Local Contact

Auxo Medical’s Virginia service presence covers key cities and surrounding communities, ensuring rapid response times and on-site support when needed. For general inquiries, the headquarters contact in Virginia is:

• Address: 5401 Distributor Drive, Richmond, VA 23225
• Toll-Free: (888) 728-8448
• Local: (804) 233-4424
• Fax: (888) 420-9471
• Hours: Monday–Friday, 8:00 am–4:30 pm; weekends closed

Auxo Medical emphasizes a customer-first approach, with a commitment to reducing downtime and maintaining high uptime for Virginia healthcare facilities and research labs.

Testimonials and Customer Feedback

The Auxo Medical Virginia team highlights the importance of customer satisfaction and long-term partnerships. Across reviews and case studies from hospitals, ambulatory surgery centers, and research facilities, clients commend:

• Quick response to service calls
• Thorough PM inspections and timely repairs
• Knowledgeable, friendly, and professional technicians
• Trust and reliability across long-term contracts
• Significant cost savings and improved TCO (Total Cost of Ownership)

These testimonials underscore Auxo Medical’s dedication to delivering consistent, high-quality service in Virginia.

Why Choose Auxo Medical for Your Virginia Facility

• Local expertise with national resources: You get the benefits of a regional specialist with the support of a broad network, ensuring fast response and access to OEM parts.
• Full-service partner: From PM plans and inspections to repairs and equipment upgrades, Auxo Medical covers the complete lifecycle of your medical and lab equipment.
• Cost-conscious solutions: Access to PM programs, cost-saving contracts, and refurbished equipment options helps manage budgets without compromising safety or performance.
• Transparent service and reporting: Detailed diagnostic, repair, and calibration reports support regulatory compliance and internal records.
• Accessible service portal: Real-time updates, inventory management, and historical data streamline surveys, audits, and planning.

How to Get Started

1. Visit the Virginia service page or contact Auxo Medical to discuss your needs, whether you require preventive maintenance, urgent repairs, or a combination of services.
2. Request a PM quote or repair service through the online form. Upload an equipment list if you want a tailored PM plan.
3. Explore equipment options in the Medical Equipment Catalog for new or refurbished devices.
4. Consider enrolling in a PM program to maximize uptime and minimize downtime costs.

Auxo Medical is ready to help Virginia facilities optimize performance, ensure safety, and extend the life of essential medical and lab equipment.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

First Name *

Last Name *

Email *

Company/Facility Name *

Zip Code *

Phone Number *

Message *

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Drop a file here or click to upload Choose File

Maximum file size: 104.86MB

CAPTCHA

If you are human, leave this field blank.

Δ

Frequently Asked Questions (FAQ)

• Do you service personal equipment in Virginia?
  • No, Auxo Medical services medical and laboratory equipment for healthcare facilities and research institutions.
• What brands do you service in Virginia?
  • A wide range including Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.
• Can Auxo Medical help with imaging equipment?
  • Yes, including C-arms, R/F rooms, cath labs, and portable X-ray systems.
• Is there a service portal for current customers?
  • Yes, the Auxo Medical Service Portal provides access to maintenance history, work orders, and reports.

The post Virginia Medical & Lab Equipment Maintenance, Repair, and Equipment Sales – Auxo Medical appeared first on Auxo Medical.

Why imaging equipment maintenance matters

• Patient safety and image quality: Regular inspections and calibrations ensure accurate imaging and safe operation.
• Downtime reduction: Proactive service minimizes unscheduled downtime that can disrupt patient care and procedures.
• Regulatory readiness: Thorough documentation supports audits, surveys, and compliance with applicable standards.
• Cost efficiency: Preventive maintenance and timely repairs help control total cost of ownership.

Our imaging services are designed to fit your facility’s size, case mix, and budget, delivering clear, actionable reports and minimal disruption.

What we service in imaging equipment

Our imaging equipment service covers the core systems and components that power reliable diagnostic and interventional imaging. Our technicians diagnose, calibrate, repair, and verify performance to manufacturer specifications, across a broad range of brands and models.

• C-Arms and intraoperative imaging systems
• Radiography/Fluoroscopy rooms
• Cath labs and interventional imaging suites
• Portable X-ray systems
• PACS and DICOM troubleshooting and validation
• Equipment de-installation, relocation, and performance verification

This approach ensures imaging reliability, patient safety, and smooth clinical operations, with brand-agnostic flexibility to match your asset mix.

Our approach: inspections, repairs, and documentation

• Inspections: Routine checks for performance, safety features, alignment, and calibration status.
• Repairs: Diagnostics and component-level repairs with access to a broad parts catalog to minimize downtime.
• Calibration and validation: Verification of image quality, dose management, and system alignment.
• Documentation: Detailed service reports, calibration certificates, and maintenance histories for audits and regulatory needs.
• Rapid response: Efficient on-site service with options for loaner equipment when needed.

Our imaging specialists bring deep diagnostic and repair expertise to ensure imaging systems operate at peak performance.

Why choose Auxo Medical for imaging service

• Experienced imaging technicians: Field service engineers with OEM training and imaging-specific certifications.
• OEM-aligned maintenance: Preventive maintenance and repairs designed to mirror manufacturer specifications.
• On-hand parts and tools: Ready access to common replacement parts and calibration kits to shorten downtime.
• Comprehensive documentation: Clear records that support accreditation, surveys, and asset management.
• Broad modality coverage: Services for C-Arms, fluoroscopy rooms, cath labs, portable X-ray, and related imaging workflows.
• Customer-focused service: Transparent communication, flexible scheduling, and nationwide field coverage.

Access to value-added capabilities

• Service portal access: Active customers can track work orders, view maintenance histories, and manage service requests in real time.
• Equipment loaners and rentals: Loaner or rental imaging equipment to keep your operations running during downtime.
• PACS and DICOM troubleshooting: Basic connectivity, transfer, and workflow troubleshooting to optimize imaging pipelines.
• Upgrades and refurbishments: Guidance on upgrades or refurbished solutions to fit budget and performance goals.
• Cost savings: Competitive pricing and bundled service options to maximize value.

Typical service engagements

• Inspections and preventive maintenance: Scheduled visits, inspections, calibration, and testing per manufacturer guidelines.
• On-demand repairs: Fast diagnostics and repairs with access to a broad parts catalog.
• Calibration reports: Documented calibration and quality assurance results.
• De-installation and relocation: Professional removal, transport, and reinstallation as needed.
• PACS/DICOM support: Basic troubleshooting to keep imaging workflows humming.

If you’re ready to explore imaging service, a on-site inspection, or a comprehensive repair program, we can design a plan that aligns with clinical goals and budget realities.

Service Quote / Repair Request - Imaging

First Name *

Last Name *

Email *

Company/Facility Name *

Zip Code *

Phone Number *

Message *

If you would like an estimate, please upload your equipment list here.

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The post Imaging Equipment Service & Repair: C-Arms, R/F Rooms, X-Ray & More appeared first on Auxo Medical.

Why C-Arm maintenance matters

• Image quality and patient safety: Regular calibration and system checks ensure optimal image fidelity and dependable safety features.
• Procedure uptime: Proactive maintenance minimizes unplanned downtime that can delay surgeries or interventional tasks.
• Radiation safety and compliance: Routine checks support regulatory compliance and dose management responsibilities.
• Total cost of ownership: Preventive care reduces major repairs, extends equipment life, and preserves resale value.

We tailor C-Arm maintenance programs to your facility’s case mix, throughput, and budget, delivering consistent performance with minimal disruption.

What our C-Arm service covers

Our C-Arm services span the full lifecycle of the imaging console, detector, and mechanical assembly, ensuring the system stays within manufacturer specifications and clinical requirements. Our trained engineers diagnose, calibrate, repair, and validate performance across all critical subsystems.

• System inspections: Visual audits of cables, connectors, gantry movement, and ergonomics.
• Image chain calibration: Detector gain, flat-field corrections, brightness/contrast alignment, and pixel performance checks.
• Geometric calibration and alignment: Ensuring accurate spatial registration between the X-ray source, detector, and patient.
• Radiation safety and dose metrics: Verification of output, exposure limits, shielding, and interlocks.
• Motorized gantry and positioning: Service of movement, speed, and precise positioning routines.
• System diagnostics and fault resolution: On-site troubleshooting with access to a broad parts catalog.
• Preventive maintenance kit integration: OEM-aligned kits and updates to minimize downtime and preserve warranty terms.
• Documentation: Calibration certificates, service reports, and maintenance histories for audits and surveys.

Brand-agnostic approach with deep OEM knowledge lets us customize maintenance plans for your specific C-Arm model and workflow.

Our preventive maintenance program

• Preventative Maintenance Agreements for OEC 9800 and 9900 C-Arms
• Scheduled PM visits: Regularly timed inspections, calibration checks, and preventative tasks per manufacturer guidance.
• Performance verification: Image quality tests, geometry checks, and detector performance assessments.
• Safety and compliance checks: Interlocks, warning systems, shielding integrity, and observer safety precautions.
• Parts readiness: On-hand spare parts and calibration tools to accelerate repairs and reduce callbacks.
• Documentation discipline: Detailed reports and certificates to support internal QA and regulatory surveys.
• Flexible scheduling: Maintenance windows designed to fit OR schedules and patient care needs.
• Remote support options: Remote diagnostics and PACS/DICOM sanity checks where applicable.

When repairs are needed

• Warning signs: Degraded image quality, misalignment, artifact production, unexpected dose fluctuations, or abnormal system alarms.
• Quick-response protocol: Rapid on-site diagnostics, prioritized parts, and transparent timelines.
• Salvage and refurbishment options: In some cases, refurbishment or replacement of select components can restore performance at a fraction of new-equipment cost.

Why choose Auxo Medical for your C-Arm needs

• OEM-aligned maintenance: Services mirror manufacturer specifications to protect performance and safety.
• Factory-trained technicians: Engineers with direct training on C-Arm platforms and related imaging workflow.
• On-hand parts and kits: Ready access to common components and calibration tools to shorten downtime.
• Thorough documentation: Clear calibration records and maintenance histories for audits and accreditation.
• Nationwide field coverage: Responsive service teams across multiple states to minimize downtime.
• Customer-focused support: Transparent communication, flexible scheduling, and proactive problem-solving.

Access to value-added capabilities

• Service portal access: Track work orders, view maintenance histories, and manage service requests in real time.
• Imaging workflow support: PACS/DICOM troubleshooting to bolster image transfer and storage integrity.
• Upgrades and refurbishments: Guidance on modernizing or refurbishing C-Arm setups to improve performance and cost efficiency.
• Cost savings: Competitive pricing and bundled service options to maximize value.

Getting started

• Request a C-Arm PM quote or repair quote: Share your model, throughput, and service needs for a tailored plan.
• Schedule a site assessment: On-site evaluation to calibrate maintenance needs to your clinical workflow.
• Access the service portal: Manage service requests and view maintenance histories in real time.
• Consider upgrades or refurbishments: Explore cost-conscious options to extend peak performance.

Auxo Medical is dedicated to helping healthcare facilities sustain reliable intraoperative imaging, safeguard patient safety, and optimize asset performance through proactive C-Arm maintenance, precise calibration, and responsive repairs.

Service Quote / Repair Request - Imaging

First Name *

Last Name *

Email *

Company/Facility Name *

Zip Code *

Phone Number *

Message *

If you would like an estimate, please upload your equipment list here.

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The post C-Arm Preventative Maintenance and Repair: Trust Auxo Medical appeared first on Auxo Medical.

What we service and repair

• C-Arms and fluoroscopy systems
• Radiography and fluoroscopy rooms
• Cath labs
• Portable X-ray systems
• Related imaging peripherals and components
• Inspections, diagnostics, preventive maintenance, and repairs
• De-installation and relocation of imaging equipment
• PACS and DICOM troubleshooting to optimize imaging workflows
• Software checks, calibration, and safety verifications

Our approach to imaging service and repair

• Field service engineers located across the Mid-Atlantic region for fast, local response
• Competitive pricing with substantial savings on OEM labor (up to 40–50% off)
• Comprehensive service offerings from inspections to full-service repairs
• Access to service portal for documentation, calibration certificates, maintenance logs, and repair reports
• Emphasis on safety, radiation protection, electrical safety, and regulatory compliance

Why choose Auxo Medical for imaging equipment

• Rapid turnaround times to minimize downtime and preserve patient care quality
• 24/7 emergency repair support to address after-hours failures
• Ability to combine imaging with biomedical, SPD, and anesthesia service contracts for streamlined management and potential cost savings
• Expertise with a broad range of manufacturers and systems (GE, Fuji, Siemens, Philips, Shimadzu, and more)
• Thorough documentation and regulatory ready records via the service portal

Service levels and what’s included

• Equipment inspections: visual checks, functionality tests, image quality assessments, calibration, and safety verifications
• Repair services: component diagnosis, electrical and mechanical repairs, image processing troubleshooting, and safety feature restoration
• De-installation and relocation: assistance with moving imaging systems during renovations, upgrades, or site changes
• PACS and DICOM troubleshooting: connectivity, image retrieval, user access, storage, and transfer resolution
• Software checks: ensuring imaging software and interoperability stay up to date

Regional coverage: Mid-Atlantic focus

• Primary field service footprint in Virginia, Maryland, Washington, DC, and North Carolina
• Fast response and on-site service designed to minimize downtime in busy clinical environments
• Option to extend services beyond the Mid-Atlantic through Auxo Medical’s broader network and service offerings

How to request imaging service and repair

• Complete the Imaging Service and Repair request form on the Auxo Medical website
• Provide equipment details, location, and an overview of the issue
• Attach any relevant documentation or equipment lists to help accelerate a accurate quote
• Optional: share your ZIP code and preferred service window to help schedule a visit

Documentation and regulatory readiness

• Access full documentation for your imaging equipment through the Service Portal
• Calibration certificates, maintenance logs, and repair reports are stored for regulatory audits and compliance needs
• Aids in meeting FDA, state health department, and internal institutional requirements

Customer value and outcomes

• Reduced downtime and faster problem resolution for critical imaging systems
• Cost-effective maintenance with significant OEM-labor savings
• Coordinated service across multiple modalities through bundled contracts
• Improved imaging reliability and patient care through proactive inspections and timely repairs

Frequently asked questions

• Do you service C-Arms and portable X-ray systems? Yes — we service C-Arms, radiography/fluoroscopy rooms, cath labs, and portable X-ray systems, among others.
• Do you offer 24/7 emergency imaging service? Yes — Auxo Medical provides around-the-clock emergency service to minimize downtime. *Pre-existing active imaging service agreement required.
• Can I bundle imaging with other service lines? Yes — combining biomedical, SPD, anesthesia, and imaging service contracts can improve efficiency and reduce total cost of ownership.
• What regions do you serve for imaging equipment? The Mid-Atlantic region is a primary focus (Virginia, Maryland, Washington, DC, North Carolina), with broader capabilities via Auxo Medical’s network.

Trust Auxo Medical as your Medical Imaging Service Provider

If you’re seeking reliable imaging equipment service and repair, or you’d like a tailored maintenance plan for your facility, contact Auxo Medical today to request imaging service and repair. Our team will assess your equipment, provide a transparent quote, and outline a maintenance strategy designed to keep your imaging systems operating at peak performance.

Service Quote / Repair Request - Imaging

First Name *

Last Name *

Email *

Company/Facility Name *

Zip Code *

Phone Number *

Message *

If you would like an estimate, please upload your equipment list here.

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The post Imaging Equipment Service & Repair: C-Arms, R/F Rooms, X-Ray & More — Auxo Medical appeared first on Auxo Medical.

Why Choose Auxo Medical for Imaging Equipment Maintenance and Repair?

Downtime of imaging equipment can critically impact patient care and operational efficiency. We understand the urgency of keeping your imaging systems fully functional. That’s why we offer:

• Rapid response and quick turnaround times throughout the Mid-Atlantic region (Virginia, Washington D.C., Maryland, North Carolina)
• Comprehensive inspections, repairs, and calibrations by factory-trained engineers
• Equipment de-installation and relocation services for facility upgrades or remodeling
• PACS and DICOM troubleshooting to maintain seamless image storage and transfer workflows
• Competitive pricing with up to 40-50% savings on OEM labor rates

Our engineers service major manufacturers including GE Healthcare (OEC 9800/9900, Innova 2100), Fuji, Siemens, Philips, and Shimadzu.

Imaging Equipment and Modalities We Service

• C-Arms: Mobile imaging devices used in surgical and interventional procedures
• R/F Rooms: Radiography and fluoroscopy imaging suites for diagnostic imaging
• Catheterization Labs: Specialized cardiovascular imaging and intervention equipment
• Portable X-Ray Systems: Mobile X-ray units used in various clinical settings

Signs You May Need Imaging Equipment Service

It’s important to recognize when your imaging equipment requires professional attention. Common indicators include:

• Decreased image quality: Blurry, distorted, or artifact-laden images
• Frequent error messages: Recurring system alerts or failure to complete operations
• Inconsistent performance: Slow response times or irregular functioning
• Physical wear: Damaged cables, connectors, or visible component deterioration
• Unusual noises: Grinding or buzzing during operation
• User complaints: Reports of malfunction or difficulty from operators
• Compliance needs: Meeting regulatory requirements and safety standards
• Manufacturer End-of-Life (EOL): Continued service for equipment no longer supported by OEM

Our Imaging Equipment Service Offerings

Equipment Inspections

• Visual and physical condition checks for damage and wear
• Functionality tests of controls, movement, and positioning
• Image quality assessments and calibration verification
• Safety feature inspections including radiation shielding and electrical safety
• Software updates and system diagnostics

Repair Services

• Faulty component diagnosis and replacement (X-ray tubes, detectors, wiring)
• Electrical and mechanical repairs including power supplies and moving parts
• Image processing troubleshooting and sensor repairs
• Calibration and post-repair quality assurance
• Radiation output adjustments and safety interlock restoration

Equipment De-installation and Relocation

Planning facility renovations, clinical workflow changes, or equipment upgrades? We assist with safe and efficient de-installation and relocation of imaging systems to new locations, ensuring minimal disruption and full compliance.

PACS and DICOM Troubleshooting

We support your imaging workflow by resolving:

• Network connectivity issues between devices and PACS servers
• Image retrieval and transfer failures
• User access and permissions problems
• Storage capacity and backup concerns

Emergency Repair Services 24/7, 365 Days a Year

Imaging equipment downtime can’t wait. Our dedicated team is available around the clock, including nights, weekends, and holidays, to provide emergency repairs. We strive to minimize your downtime and restore your equipment to full operation as quickly as possible.

Note: After-hours service calls carry a 4-hour minimum labor charge (4:30 pm to 8 am).

Combine Imaging With Other Service Contracts for Maximum Efficiency

To simplify maintenance management and reduce costs, we offer bundled service contracts combining Biomedical, Sterile Processing Department (SPD), Anesthesia, and Imaging equipment. This integrated approach streamlines your service experience and offers additional savings.

Access Full Documentation via Our Service Portal

Active service agreement holders have secure access to our Service Portal, where you can find:

• Maintenance logs
• Calibration certificates
• Repair reports
• Schedule service and repair calls online

This portal helps you maintain regulatory compliance and keep detailed records effortlessly.

Imaging Equipment Field Service Coverage Areas

We proudly serve healthcare facilities with imaging equipment service needs across:

• Virginia
• Maryland
• Washington, D.C.
• North Carolina

What Our Clients Say

“Auxo Medical’s response to service calls has been stellar. They are very knowledgeable and customer-focused.” – Operations Manager

“The team went above and beyond, delivering quality service with significant savings compared to OEM.” – Lori Migliore, PartsSource

“Auxo’s scheduled maintenance program reduced our downtime by two thirds, with lightning-fast repair response.” – Director of Operations

Request Your Imaging Equipment Service or Repair Quote Today

Don’t let equipment issues compromise patient care or your practice’s efficiency. Contact Auxo Medical for expert imaging equipment inspections, repairs, or relocation services.

• Fill out our Service Quote/Repair Request Form below with your details and equipment list.
• Call us toll-free at (888) 728-8448 for immediate assistance.

Service Quote / Repair Request - Imaging

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