We provide preventative maintenance, inspections, calibrations, and repair for a wide range of medical and lab equipment, with a strong focus on sterile processing, biomedical, anesthesia, and imaging systems. Our field coverage is regional, and service categories can vary by location—so the fastest way to confirm availability is to review the service area pages below and contact us for a quote.

If you’re ready to schedule service, visit our Contact page. If you don’t see your city listed, reach out anyway—we may still have a solution.

What We Service (and Why Preventative Maintenance Matters)

Preventative maintenance is about more than “checking a box.” It’s how you reduce downtime, catch small issues before they become major failures, and maintain consistent performance for staff and patients. In regulated environments, it also supports documentation needs and helps keep equipment aligned with common safety and quality expectations.

• Sterile processing equipment:
  We help keep sterilizers, autoclaves, washer disinfectors, ultrasonic cleaners, steam generators, and boilers operating reliably—supporting sterile workflows and instrument turnaround.
  Learn more on our Sterile Processing Equipment Service page.
• Biomedical equipment:
  We service many everyday clinical workhorses such as patient monitors, ECG, exam and surgical tables, OR lighting, stretchers, beds, and more—helping you maintain safe, consistent patient care.
  Learn more on our Biomedical Equipment Service page.
• Anesthesia equipment:
  We inspect, maintain, calibrate, and repair anesthesia machines, anesthesia monitors, and related systems—supporting safety and performance in the OR and procedural environments.
  Learn more on our Anesthesia Equipment Service page.
• Imaging equipment:
  We support inspections and repairs for systems such as C-arms, R/F rooms, cath labs, and portable X-ray—plus help with common operational issues like image quality problems and basic PACS/DICOM troubleshooting.
  Learn more on our Imaging Equipment Service page.

Our Field Service Areas

We provide onsite service across the following field service areas. Select your region to see local coverage details and common cities we support.

• Virginia
• Maryland and Washington, DC
• North Carolina
• East Tennessee (including nearby areas in Alabama and Georgia)
• South Carolina
• Atlanta Metro, Georgia
• Central Florida
• Central and Western Ohio
• Lexington, Kentucky and surrounding areas
• Grand Rapids, Michigan and surrounding areas

Local Coverage Highlights (By Region)

Below are high-level examples of the cities and metros we commonly support..

Virginia medical and lab equipment maintenance and repair

Across Virginia, we support facilities in and around Richmond, Chesterfield, Charlottesville, Roanoke, Newport News, Norfolk, Virginia Beach, Fredericksburg, Alexandria, and Arlington—plus surrounding areas. We provide preventative maintenance, inspections, calibrations, and repair for sterile processing, biomedical, anesthesia, and imaging equipment (services may vary by location).

Maryland and Washington, DC medical equipment service

In Maryland and the DC region, we commonly serve Baltimore, Glen Burnie, Annapolis, Frederick, College Park, Bethesda, and Washington, DC—plus nearby areas that border Northern Virginia. We provide preventative maintenance, inspections, calibrations, and repair for sterile processing, biomedical, anesthesia, and imaging equipment (services may vary by location).

North Carolina preventative maintenance and repair

In North Carolina, we support a wide range of facilities in and around Raleigh, Durham, Winston-Salem, Charlotte, Fayetteville, Greensboro, Greenville, Wilmington, and Asheville. Our local technicians help keep sterile processing, biomedical, anesthesia, and imaging equipment operating safely and consistently (services may vary by location).

East Tennessee medical equipment repair and preventative maintenance

Our East Tennessee service area includes key cities such as Knoxville, Chattanooga, and Cookeville, and can extend into nearby regions like Huntsville and Dalton depending on the service need. If your facility is in East or Central Tennessee—or nearby areas of Alabama or Georgia—contact us and we’ll help confirm coverage and service availability.

South Carolina medical and lab equipment service

In South Carolina, we commonly support facilities in and around Columbia, Florence, Myrtle Beach, and Charleston. Our South Carolina coverage can also include nearby cross-border metros depending on the service request, including areas near Charlotte, Savannah, and Augusta. If you’re unsure whether your site is in range, contact us—we’ll verify quickly.

Atlanta Metro, Georgia medical equipment maintenance and repair

In the Atlanta Metro area, we frequently serve facilities in Atlanta as well as surrounding communities such as Roswell, Gainesville, Athens, Alpharetta, Marietta, Carrollton, Macon, Newnan, Peachtree City, and Griffin. We help clinical and lab teams reduce downtime through consistent preventative maintenance and responsive repairs.

Central Florida sterile processing and medical equipment service

Our Central Florida coverage includes areas such as Tampa, St. Petersburg, Orlando, Lakeland, Sarasota, Fort Myers, West Palm Beach, Port St. Lucie, Melbourne, Daytona Beach, and Ocala. If you’re searching for reliable sterile processing equipment repair and preventative maintenance in Florida, we’re built for fast response and practical, facility-friendly service.

Central and Western Ohio medical equipment service

In Ohio, we commonly serve the Central and Western region, including Dayton, Columbus, Cincinnati, Springfield, and Lima. Coverage may also extend into nearby areas depending on the service request. If you need preventative maintenance or repair support for medical or lab equipment in this region, contact us and we’ll confirm scheduling options.

Lexington, Kentucky and surrounding areas

Our Kentucky coverage commonly includes Lexington, Frankfort, Somerset, Louisville, and nearby areas. If your facility needs dependable service for sterile processing, biomedical, anesthesia, or other supported equipment types, we’ll help you plan a maintenance strategy that reduces downtime and surprises.

Grand Rapids, Michigan and surrounding areas

In Michigan, we commonly serve Grand Rapids and surrounding areas, including cities such as Lansing, Midland, Flint, Farmington Hills, Westland, and Jackson. If you need a partner for preventative maintenance and repair that keeps your equipment reliable and your schedules on track, we’re ready to help.

How to Request Service (Fast)

We make it simple to get the process started—especially if your equipment is down or you’re planning preventative maintenance across multiple devices.

• Send a service request: Use our contact form to tell us what you have, what’s happening, and where you’re located.
• Share an equipment list: If you’re looking for a preventative maintenance plan, an equipment list helps us scope the visit and speed up quoting.
• Schedule onsite support: We coordinate timing to match your facility workflow, access requirements, and clinical schedule.
• Get documentation-ready service: We focus on clear service reporting so your team can support internal requirements and audits.

Common Equipment We Support (Examples)

Exact equipment coverage depends on service area and technician availability, but these are common examples of what we support.

Sterile processing equipment

• Sterilizers and autoclaves
• Large sterilizers
• Washer disinfectors (including glassware washers)
• Ultrasonic cleaners
• Steam generators and boilers

Biomedical equipment

• Patient monitors and ECG systems
• Exam tables and surgical tables
• OR and surgical lighting
• Stretchers and beds
• Electrosurgical units and related equipment

Anesthesia equipment

• Anesthesia machines and anesthesia monitors
• Preventative maintenance and corrective repairs aligned to manufacturer specifications
• Support for core anesthesia system components, from gas delivery and vaporizers to breathing circuits and monitoring

Imaging equipment

• C-arms
• R/F rooms
• Cath labs
• Portable X-ray systems
• Support with imaging-related performance issues, including image quality concerns and basic PACS/DICOM troubleshooting

Who We Help

We support a wide range of organizations that rely on medical and lab equipment uptime, including hospitals, surgery centers, outpatient clinics, laboratories, and other professional facilities. If you’re responsible for equipment reliability and compliance documentation, we’re built to be the partner you can call for both preventative maintenance and urgent repairs.

Please note: we do not provide services for personal equipment.

Field Service FAQ

Do you only work in the locations listed above?

Those are our primary field service areas. If you’re outside the listed regions, contact us anyway—we may still be able to help depending on the request and scheduling.

Do you offer preventative maintenance plans?

Yes. We provide preventative maintenance options and can tailor service to your equipment mix, usage, and operational needs. Sharing an equipment list helps us recommend the right approach.

Can you handle both planned maintenance and repairs?

Yes. We support scheduled preventative maintenance as well as repair service when equipment fails or performance drops.

Do you support documentation needs for facilities?

Yes. We prioritize clear service reporting and documentation to help your team support internal requirements and common regulatory expectations.

Ready to Confirm Coverage and Get a Quote?

Visit our Field Service Areas page to review coverage, then contact us to request service. We’ll help you confirm availability, scope the visit, and keep your equipment performing the way your team needs it to.

Contact us to request a maintenance or repair quote

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

First Name *

Last Name *

Email *

Company/Facility Name *

Zip Code *

Phone Number *

Message *

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

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Who We Are

At Auxo Medical, we believe that reliable medical equipment shouldn’t be a luxury — it should be a given. Headquartered in Richmond, Virginia, we are a full-service medical and laboratory equipment company specializing in sales, field service, maintenance, and repair for healthcare facilities of every size. Whether you run a large hospital system, a single-room dental practice, or a veterinary clinic, we have the expertise, inventory, and technical team to keep your operations running smoothly.

Our name, Auxo, comes from the Greek goddess of growth — and that’s exactly what we help our clients do. We grow with you, supporting your facility at every stage with equipment you can trust, service you can depend on, and pricing that respects your budget.

What We Do

We offer a comprehensive range of products and services designed to meet the complex needs of modern healthcare environments. Our capabilities fall into two core categories: equipment sales and technical service.

New & Refurbished Medical Equipment Sales

Finding the right equipment at the right price is one of the biggest challenges healthcare administrators and procurement teams face. We make that process easier by offering both brand-new and professionally refurbished medical and laboratory equipment. Every refurbished unit we sell undergoes rigorous inspection, testing, and reconditioning to meet or exceed original equipment manufacturer (OEM) specifications.

Our equipment catalog includes, but is not limited to:

• Sterilizers and autoclaves — tabletop, floor-loading, and large-capacity steam sterilizers for sterile processing departments (SPD/CSSD), dental offices, veterinary clinics, and research laboratories
• Anesthesia machines and systems — new and refurbished anesthesia delivery systems from leading manufacturers, fully tested and patient-ready
• Surgical tables and lights — general and specialty surgical tables, examination tables, and overhead surgical lighting systems
• Patient monitors and vital signs equipment — multiparameter monitors, pulse oximeters, capnography units, and related accessories
• Imaging equipment — diagnostic imaging systems for clinical and veterinary applications
• Laboratory equipment — centrifuges, biological safety cabinets, incubators, and other essential lab instruments
• Washer-disinfectors and ultrasonic cleaners — critical components for instrument reprocessing workflows

By offering refurbished equipment alongside new inventory, we give our clients the flexibility to stretch their capital budgets without compromising on quality or patient safety.

Biomedical Field Service, Maintenance & Repair

Equipment downtime costs more than money — it disrupts patient care, delays procedures, and puts your team under unnecessary stress. That’s why we offer responsive field service and repair across our entire service territory.

Our factory-trained biomedical and sterile processing technicians provide:

• Preventive maintenance (PM) programs — Scheduled inspections, calibrations, and performance testing to keep your equipment in peak condition and help you maintain regulatory compliance with organizations such as The Joint Commission and CMS
• Emergency and on-demand repair — When something breaks, we respond quickly. Our team is equipped to diagnose and repair issues on-site, minimizing downtime and keeping your facility operational
• Installation and decommissioning — Professional installation of new and refurbished equipment, as well as safe removal and decommissioning of end-of-life systems
• Compliance and documentation support — Detailed service reports and maintenance records that support your accreditation and audit requirements

We service a wide array of equipment types, with particular depth of expertise in:

• Sterile processing equipment (SPD/CSSD) — sterilizers, washer-disinfectors, ultrasonic cleaners, cart washers, and related reprocessing systems
• Anesthesia delivery systems — vaporizer testing, flow sensor calibration, breathing circuit leak checks, and full system overhauls
• Biomedical equipment — general biomedical devices including patient monitors, defibrillators, electrosurgical units, infusion pumps, and more
• Imaging systems — diagnostic and clinical imaging equipment maintenance and repair

Industries and Facilities We Serve

One of the things that sets us apart is the breadth of facilities we support. We don’t serve only large hospital systems — although we certainly do that, too. Our client base includes:

• Hospitals and health systems — from community hospitals to large academic medical centers
• Ambulatory surgery centers (ASCs) — fast-paced surgical environments that require reliable, well-maintained equipment
• Outpatient clinics and primary care offices — smaller clinical settings that still demand professional-grade equipment and service
• Dental practices — sterilizers, autoclaves, and infection control equipment tailored to dental workflows
• Veterinary clinics and animal hospitals — anesthesia, sterilization, and monitoring equipment designed for veterinary applications
• Laboratories and research facilities — scientific and clinical laboratories that rely on precision instruments
• Industrial facilities — sterilization and decontamination equipment for industrial and manufacturing applications

No matter the size of your operation, we bring the same commitment to quality, responsiveness, and technical excellence.

Where We Serve

From our headquarters in Richmond, Virginia, we provide equipment sales and field service across a large and growing service territory spanning the Southeast, Mid-Atlantic, and parts of the Midwest. Our current coverage includes:

• Virginia (VA)
• Maryland and Washington, D.C. (MD/DC)
• North Carolina (NC)
• South Carolina (SC)
• Tennessee (TN)
• Georgia (GA)
• Florida (FL)
• Ohio (OH)
• Michigan (MI)
• Kentucky (KY)

This multi-state presence allows us to provide consistent, high-quality service whether your facility is in downtown Atlanta, rural eastern Kentucky, the suburbs of Detroit, or anywhere in between. We are continually expanding our reach to serve more communities and healthcare providers.

If your facility is located in one of these states, we encourage you to request a preventive maintenance quote or reach out to discuss your equipment needs. If you’re outside our listed territory, contact us anyway — we may still be able to help.

Why Healthcare Facilities Choose Auxo Medical

In a crowded market of medical equipment vendors and third-party service providers, we know you have options. Here’s why facilities across the East Coast and Midwest choose to work with us:

Cost-Effective Solutions Without Compromise

We understand the financial pressures healthcare organizations face. Our refurbished equipment program gives you access to top-tier devices at a fraction of the cost of buying new, while our flexible PM agreements help you plan and budget for ongoing maintenance expenses. We believe you shouldn’t have to choose between fiscal responsibility and clinical quality.

Deep Technical Expertise

Our service technicians are factory-trained and experienced across multiple equipment platforms and manufacturers. Whether it’s a complex anesthesia machine repair, a sterilizer validation, or a routine PM on a patient monitor, our team has the skills and knowledge to get the job done right the first time.

Speed and Responsiveness

We know that when critical equipment goes down, every hour matters. Our team is built for fast response — whether that means dispatching a technician for an emergency repair or expediting a replacement unit from our inventory. We move quickly because your patients can’t wait.

A True Partnership Approach

We don’t just sell you equipment and disappear. We build long-term relationships with our clients, becoming an extension of your biomedical engineering or facilities management team. From initial consultation through installation, training, ongoing maintenance, and eventual replacement, we’re with you for the entire lifecycle of your equipment.

How to Get Started

Getting in touch with us is easy. Whether you need a quote for new or refurbished equipment, want to set up a preventive maintenance agreement, or require emergency repair support, we’re here to help.

• Call us at (888) 728-8448— Speak directly with a member of our team to discuss your needs.
• Submit a service request — Use the service request form below to describe your situation and we’ll respond promptly
• Request a PM quote — Let us evaluate your equipment inventory and build a customized preventive maintenance program designed for your facility

We respond to every inquiry with the urgency it deserves — because we know your equipment is mission-critical.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

First Name *

Last Name *

Email *

Company/Facility Name *

Zip Code *

Phone Number *

Message *

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Drop a file here or click to upload Choose File

Maximum file size: 104.86MB

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Frequently Asked Questions

What types of equipment does Auxo Medical sell?

We sell both new and refurbished medical and laboratory equipment, including sterilizers, autoclaves, anesthesia machines, surgical tables, surgical lights, patient monitors, imaging systems, washer-disinfectors, ultrasonic cleaners, and laboratory instruments.

What does “refurbished” mean when it comes to your equipment?

Every refurbished unit we sell is thoroughly inspected, repaired as needed, tested, and restored to meet or exceed OEM performance specifications. We stand behind the quality of our refurbished equipment with warranties and ongoing service support.

What states does Auxo Medical serve?

We currently provide equipment sales and field service across Virginia, Maryland, Washington D.C., North Carolina, South Carolina, Tennessee, Georgia, Florida, Ohio, Michigan, and Kentucky.

Can you service equipment you didn’t sell to us?

Absolutely. Our field service team works on a wide range of medical and laboratory equipment regardless of where it was originally purchased. Contact us to discuss your specific equipment and service needs.

How quickly can you respond to an emergency repair request?

We prioritize emergency calls and work to dispatch a technician as quickly as possible. Response times vary by location and technician availability, but urgency is built into everything we do. Call us or submit a service request for the fastest response.

Do you offer preventive maintenance contracts?

Yes. We offer customizable preventive maintenance programs tailored to your facility’s equipment inventory, usage patterns, and compliance requirements. Request a PM quote to get started.

Let Us Support Your Mission

At the end of the day, our work exists to support yours. Every piece of equipment we sell, every repair we make, and every PM visit we complete is in service of a larger goal: helping you deliver safe, effective care to the patients and communities you serve.

We are Auxo Medical — your partner in medical equipment sales, service, and support across Virginia, the Mid-Atlantic, the Southeast, and the Midwest.

Ready to talk? Contact us today to request a quote, schedule service, or learn more about how we can support your facility.

Contact Us

* Please note:  Auxo Medical does not provide services for personal equipment.

First Name *

Last Name *

Email *

Company/Facility Name *

Phone Number *

Zip Code *

Message *

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Drop a file here or click to upload Choose File

Maximum file size: 104.86MB

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