I have had the pleasure to work with Anthony and the Auxo team over the last few months. Earlier this year, PartsSource utilized the services of Auxo for a new contract to include approximately 58 Steris sterilization devices. They were very thorough in communicating and completed PM inspections, repairs, and paperwork in a timely manner. The Auxo team went above and beyond to provide quality service at a significant cost savings in comparison to the OEM.
Auxo has become a preferred service provider for PartsSource and we will continue to work closely with them on future endeavors.
It has been a pleasure working and contracting with the Auxo Medical team over the last 15 years. As our businesses grew and evolved Auxo demonstrated they were willing to do what it took to support us both commercially as well as in services. These changes not only helped us optimize our overall business process flow it also allowed us to maximize our TCO’s on our equipment.
The Auxo Medical team is qualified to work on a vast array of equipment and systems. They’ve provided staff training, personalized service and attention to detail for the Past eight years.
The Auxo Medical team has been an outstanding partner. Their response to service calls has been stellar. We are very pleased with the management and tech support they provide.
Auxo Medical came into our facility a couple of months ago and has done an outstanding job by working with our staff and getting prior issues identified and resolved. They ran into many obstacles and worked diligently to remove them from our machines. Auxo has been a true partner with our organization.
I have used auxo to service my sterilization equipment for 15+ years at two separate facilities. They have knowledge of our facility, engineering staff, as well as our equipment. Auxo provides education to my staff on our sterilization equipment. You’ll be rewarded with great customer service. During a renovation project, auxo used a creative approach to keep us up and running during the entire process.
Working with Mark and Jay at Auxo for new client implementation has been nothing short of impressive. Some clients can be skeptical of switching their maintenance service from the OEM to third party service companies … however, after a brief meeting and walkthrough with the client and the team, it quickly becomes obvious. Auxo’s team members are truly industry experts. my clients rave about their responsiveness, expertise and focus to put the customer first. I can always count on them to go above and beyond for our clients … they are are pleasure to work with.
Mike Lunde is always very helpful and the communication is wonderful. Very thankful to have him on this team!
Wonderful customer service! Tanner has been so helpful in answering my many questions to make sure we purchase exactly what suits our needs. I would highly recommend Auxo Medical.
We had a problem with our anesthesia machine & called Auxo. Claude came out within 2 hours of our call and repaired it the same day. Excellent service! Highly recommend them!
Auxo Medical is a diamond in the rough and they deserve your business. Every aspect of my experience was top notch. I worked directly with Stark to set up my account. He was attentive, knowledgeable and very easy to work with. I Scheduled 2 maintenance visits for separate locations with Brandon and he absolutely delivered. My entire staff said he was great to be around and he left our lab cleaner than it was before. I definitely recommend Auxo Medical for anyone in need.
I have been managing surgery centers for several years and have always used AuxoMedical to perform preventative maintenance and repairs on our sterilization equipment. They are responsive, knowledgeable and reasonably priced. I have especially enjoyed working with Mark, Tanner and Tony. Highly recommended!
Mr. Claude McGuire is a phenomenal technician that has always been accommodating, professional and expedient in his work of keeping our autoclaves online and good to go! I would recommend Auxo Medical and their maintenance contracts - hopefully you'll get as lucky as we are to have Mr. McGuire service our sites.
Auxo's scheduled maintenance program has reduced our downtime by at least two thirds [and] response to problems has been lightning fast and repairs performed the same day in most cases. Auxo's overall performance has been outstanding. Previous agreements with other contractors were poorly performed resulting in chronic breakdowns and longer downtimes.
The Auxo Medical team has been amazing, by keeping some of our older equipment running as well as a new piece of equipment. They have also helped us update larger capital purchases for our surgery center. If you want reliable and fast service you couldn’t find a better team.
Biomedical Equipment
Service, Maintenance & Repair on Patient Monitors, Surgical Tables, Exam Tables, OR Lighting, Stretchers and more
At Auxo Medical, we are committed to providing expert biomedical equipment service, maintenance, and repair. We have AAMI Certified Biomedical Equipment Technicians (CBETs) on staff and our professional team of technicians repair and maintain your equipment to the highest standards, meeting NFPA99 and AAMI recommendations. We service a wide range of biomedical equipment, including patient monitors, ECG machines, surgical tables, surgical lights, stretchers, electrosurgical units, exam tables, ventilators and more. We maintain and repair biomedical equipment from many of the top and popular brands including GE Healthcare, Datascope, Philips, Mindray, Edan, Medtronic, Steris, Amsco, Midmark, Ritter, Skytron, Stryker, Hill-Rom and more.
Why Auxo Medical for Biomedical Equipment Inspections, Maintenance and Repair Services?
Highly Trained and Skilled Biomedical Technicians
At Auxo Medical, we have AAMI Certified Biomedical Equipment Technicians (CBET) on staff. Our team of biomedical equipment technicians keep up their skills and with training through daily repairing and rebuilding of equipment for our refurbished products division as well as receive specialized manufacturer training throughout the year.
We Only Use Current Certified Biomedical Testing Equipment
To ensure the highest standards of quality and safety, our technicians exclusively utilize certified biomedical testing equipment. This commitment to certified equipment guarantees that our testing procedures are conducted with precision and adhere to industry-recognized standards. By using only certified equipment, we maintain the integrity of our testing results, providing you with confidence in the accuracy and reliability of our services.
Emergency Repair Services 24 Hours a Day, 365 Days a Year*
At Auxo Medical, we understand that downtime for your biomedical equipment can have serious consequences patients, staff and facility. That’s why we offer 24/7 emergency service, 365 days a year. Whether it’s a late-night malfunction or a weekend breakdown, our team of expert technicians is available to respond quickly and efficiently, minimizing disruption to your operations.
*After hours service calls carry a 4 hour minimum labor charge – 4:30pm-8am
Loaners are Generally Available for Every Equipment Category
At Auxo Medical, we understand the importance of uninterrupted service for our clients. That’s why we maintain a comprehensive inventory of loaner equipment spanning every category, from anesthesia machines and monitors to X-Ray machines. Whether you’re facing a temporary equipment failure or a planned upgrade, we’re here to ensure your practice continues to operate smoothly with our readily available loaner equipment.
Access to Full Documentation Through Our Service Portal for all Regulatory Requirements
This Service Portal is for active service agreement holders and houses all the necessary records for your equipment, including calibration certificates, maintenance logs, and repair reports, ensuring you have the documentation you need to meet all regulatory requirements. In addition current service clients can schedule repair and maintenance calls directly from the portal.
Product Types and Brands We Service
Equipment Loaners & Rentals Available
We offer a convenient equipment loaner and rental program to ensure your practice remains operational during equipment downtime or for short-term needs. We provide loaner or rental equipment from most every equipment category we offer upon request, subject to availability. While we strive to meet all requests, please note that fees may apply for these services. Contact us to inquire about specific equipment availability and rental rates.
Trade-Ins, Upgrades & Discounts
Auxo Medical can help you upgrade the equipment you currently have. We can upgrade or refurbish your current equipment onsite or remove and replace older equipment for a fraction of the cost of buying a brand new piece of equipment. In addition active service agreement holders receive 5% off equipment purchases on a vast selection of over 1300 items in our medical and lab equipment catalog.