At Auxo Medical, we understand how critical reliable medical and lab equipment is to the quality of care you provide. Serving East and Central Tennessee, including Knoxville, Chattanooga, Cookeville, and surrounding areas, we specialize in medical equipment repairs, parts, and preventative maintenance. Our mission is to keep your facility running smoothly, minimize downtime, and help you maintain compliance—all while protecting your budget.

Why Choose Auxo Medical for Equipment Repairs and Maintenance?

1. Comprehensive Service Coverage

We proudly serve not only East Tennessee but also extend our expertise to Northeast Alabama and Northwest Georgia. Our field technicians are strategically located, ensuring fast, on-site support for urgent repairs and scheduled maintenance.

2. Expert Technicians & Industry Certifications

Our team includes AAMI Certified Biomedical Equipment Technicians (CBETs) who are trained to the highest standards. We follow NFPA99 and AAMI guidelines, so you can rest assured your equipment meets all safety and compliance requirements.

3. Wide Range of Equipment Serviced

From sterilizers and autoclaves to patient monitors, surgical tables, ventilators, and more, we service a vast array of medical and laboratory equipment. Whether your facility requires routine maintenance or urgent repair, we have the expertise and parts inventory to get the job done quickly and correctly.

Our Core Services in East Tennessee

Biomedical Equipment Repair and Inspections

We provide a full spectrum of biomedical services, including:

• Inspections and Calibrations
• Routine Preventative Maintenance (PM Plans)
• Emergency Repairs
• Compliance and Safety Checks

Our technicians service all major brands, such as GE Healthcare, Philips, Mindray, Hill-Rom, Datascope, Medtronic, Steris, Stryker, Skytron, and more. We back up our services with detailed diagnostic, repair, and calibration reports for your records.

Common Biomedical Equipment We Service:

• Patient Monitors
• ECG Machines
• Surgical Tables and Lights
• Stretchers
• Electrosurgical Units
• Exam Tables
• Ventilators

Sterile Processing Equipment Preventative Maintenance and Repair

Properly functioning sterilization equipment is non-negotiable for patient safety and regulatory compliance. We offer:

• Preventative Maintenance Programs for sterilizers, autoclaves, washer-disinfectors, ultrasonic cleaners, and boilers.
• Joint Commission Standards Compliance
• Fast Turnaround for Repairs and Inspections

We maintain and repair trusted brands like Steris, Amsco, Getinge, Primus Spire, Tuttnauer, Lancer, Sharpertek, Miele, and more.

What Sets Auxo Medical Apart?

Fast Response Times and Quality Repairs

Downtime can compromise patient care. We respond quickly to service requests providing OEM-quality service at a fraction of the cost. Our loaner equipment program further minimizes operational disruption while your devices are being serviced.

Transparent Reporting and Online Service Portal

Our secure Service Portal allows you to:

• Track all service cases and equipment history in real-time
• Create new work orders
• Print repair and maintenance reports for regulatory audits or budget reviews

Cost Savings Over OEM Service

We pride ourselves on delivering OEM-quality service at a fraction of the cost. Our clients consistently note significant savings without sacrificing quality or responsiveness.

Testimonials: What Our Clients Are Saying

“Auxo Medical has become a preferred service provider for PartsSource and we will continue to work closely with them on future endeavors.”
—Lori Migliore, Channel Leader, Service Partner Management, PartsSource

“Auxo Medical’s scheduled maintenance program has reduced our downtime by at least two thirds and repairs performed the same day in most cases. Auxo’s overall performance has been outstanding.”
—Director of Operations

“They have knowledge of our facility, engineering staff, as well as our equipment. Auxo provides education to my staff on our sterilization equipment. You’ll be rewarded with great customer service.”
—Carolyn H., Sterile Processing & Distribution Manager

Additional Services and Benefits

Equipment Sales: New & Refurbished

In addition to maintenance and repair, we offer new and refurbished medical and laboratory equipment at significant cost savings. Let us help you find quality equipment within your budget.

Trade-In, Valuation, & Liquidation

Planning an upgrade or closing a facility? We offer equipment trade-in, valuation, and liquidation services to maximize your return and simplify transitions.

Onsite Equipment Upgrades & Refurbishments

We can upgrade or refurbish your current equipment onsite or remove and replace older devices—helping you avoid the high costs of purchasing new.

Staff Training

Our technicians provide personalized training for your staff, ensuring they understand the operation and maintenance of your equipment.

Financing Options

We offer flexible financing to help you manage capital expenditures and keep your facility at the forefront of technology.

How to Request Service or a Quote

Step 1: Submit a Service or Maintenance Request

Use our online form below to request a quote for preventative maintenance or repair. Upload your equipment list for a tailored estimate.

Step 2: Fast, Professional Response

Our local technicians will contact you quickly to schedule service.

Step 3: Ongoing Support and Reporting for Active Service Agreement Holders

Access your Service Portal anytime to review equipment history, download reports, and track open service requests.

Field Service Areas

We provide service throughout East and Central Tennessee, including:

• Knoxville
• Chattanooga
• Cookeville
• Huntsville (AL)
• Dalton (GA)
• Surrounding Areas

Not in our field service area? Contact us—we may have a solution for you!

Frequently Asked Questions

Do you provide services for personal equipment?

No, our services are exclusively for medical facilities, hospitals, labs, and other healthcare organizations.

What types of equipment do you repair in Tennessee?

In Eastern Tennessee we specialize in biomedical and sterile processing equipment—including patient monitors, surgical tables, autoclaves, washer-disinfectors, and more.

Do you offer loaner equipment?

Yes, we provide loaner equipment for various categories to minimize downtime during repairs.

How do I access the Service Portal?

Active service agreement holders can log in via our website to manage equipment and track service.

Can you help with equipment upgrades or liquidation?

Absolutely! We offer trade-in, valuation, and liquidation services, as well as onsite upgrades and refurbishments.

Contact Auxo Medical Today

Don’t let equipment downtime disrupt patient care or your facility’s operations. Trust Auxo Medical for fast, affordable, and reliable service. With over 50 years of combined experience, we are dedicated to your success.

Contact us for a quote or to schedule service:

• Toll-Free: (888) 728-8448
• Local: (804) 233-4424
• Online Service Request:

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

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Last Name *

Email *

Company/Facility Name *

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If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

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Business Hours:
Monday – Friday: 8:00 am – 4:30 pm
Saturday – Sunday: Closed

Your Partner in Medical Equipment Uptime

At Auxo Medical, we are more than a service provider—we are your partner in care. Our commitment is to keep your medical and lab equipment running at peak performance, so you can focus on what matters most: delivering exceptional patient care.

Ready to experience the Auxo Medical difference? Contact us today and discover why so many healthcare facilities in East Tennessee rely on us for all their equipment service needs.

Copyright © 2025 Auxo Medical®. All rights reserved.

The post Tennessee’s Trusted Partner for Medical Equipment Repairs, Parts & Maintenance appeared first on Auxo Medical.

Why Sterile Processing Equipment Matters

Sterile processing is a critical component of hospital and surgical center operations. Proper sterilization prevents infections, safeguards patient health, and ensures compliance with strict regulatory standards such as those set by the CDC and OSHA. From autoclaves and sterilizers to washers and sterilization monitors, the right equipment is essential for effective sterile processing.

Auxo Medical’s Expertise in Sterile Processing Equipment

Extensive Product Range

Auxo Medical offers a comprehensive selection of sterile processing equipment, including:

• Autoclaves and Sterilizers: Advanced models ensuring reliable sterilization cycles.
• Washers Disinfectors: Equipment for thorough cleaning of surgical instruments.
• Sterilization Monitoring Devices: Critical tools to validate sterilization processes.
• Sterile Processing Accessories: Trays, carts, and sterilization wraps to streamline workflow.

Quality and Reliability

All equipment provided by Auxo Medical is either new or expertly reconditioned to meet the highest standards of performance and safety. Our refurbished sterilizers undergo rigorous testing to ensure they operate as effectively as new devices, offering significant cost savings for healthcare facilities.

Maintenance & Repair Services

Keeping sterile processing equipment in optimal condition is vital. Our experienced technicians provide scheduled preventive maintenance, emergency repairs, and calibration services to minimize downtime and maintain regulatory compliance.

Why Choose Auxo Medical for Sterile Processing Equipment?

• Expert Consultation: We help you select the right sterilization solutions tailored to your facility’s size and needs.
• Cost-Effective Solutions: Save money with our high-quality refurbished sterilizers without sacrificing performance.
• Comprehensive Support: From installation to ongoing maintenance, our team is dedicated to supporting your sterile processing operations.
• Nationwide Service: Our extensive network ensures timely service and support across multiple states.

Ensuring Compliance & Safety

Proper sterilization is non-negotiable in healthcare. Auxo Medical’s sterile processing equipment meets all industry standards, helping your facility achieve and maintain compliance. Our team also offers training to staff on best practices in sterilization procedures, ensuring safety and efficiency.

Partner with Auxo Medical Today

For reliable, high-performance sterile processing equipment and expert service, trust Auxo Medical. Visit www.auxomedical.com or contact us at (804) 233-4424 or toll-free at 888-728-8448 to learn more about our products and support services.

Contact Us

* Please note:  Auxo Medical does not provide services for personal equipment.

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Last Name *

Email *

Company/Facility Name *

Phone Number *

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If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

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Auxo Medical — Your Partner in Safe, Efficient, and Cost-Effective Sterile Processing Solutions.

The post Auxo Medical: Your Trusted Provider of Sterile Processing Equipment and Services appeared first on Auxo Medical.

In this guide, we’ll explain why preventative autoclave maintenance is non-negotiable, share user-friendly maintenance tips, and outline when it’s time to call professionals like our team at Auxo Medical.

Why Preventative Autoclave Maintenance Matters

The Cost of Neglect

Autoclaves are complex systems that combine high-pressure steam, precise temperature control, and mechanical components. Without regular maintenance:

• Sterilization failures risk patient safety and regulatory non-compliance.
• Unexpected breakdowns disrupt workflows and delay procedures.
• Premature wear shortens the autoclave’s lifespan, leading to expensive replacements.

Studies show that facilities with proactive maintenance plans experience 50% fewer equipment failures and 30% longer equipment lifespans. At Auxo Medical, we’ve seen firsthand how consistent care prevents emergencies and protects your budget.

Compliance and Safety

Regulatory bodies like the CDC, FDA, Joint Commission and AAMI mandate strict sterilization protocols. Regular maintenance ensures your autoclave meets these standards, reducing liability and ensuring audit readiness.

Preventative Autoclave Maintenance You Can Perform

While professional servicing is essential, daily and weekly upkeep by your staff plays a vital role. Here are key tasks you can implement today:

Daily Maintenance Checks

1. Clean the Chamber and Door Gasket
   • Wipe the chamber interior with a non-abrasive cloth and distilled water to remove residue.
   • Inspect the door gasket (seal) for cracks, stiffness, or debris. A damaged gasket compromises pressure integrity.
2. Check for Leaks
   • Look for water pooling under the autoclave or steam escaping around the door. Minor leaks can escalate quickly.
3. Verify Cycle Parameters
   • Ensure temperature and pressure meet the settings for your load type (e.g., 121°C–135°C for most medical instruments).

Weekly Maintenance Tasks

1. Clean the Drain Strainer
   • Debris in the drain line can cause blockages and pressure issues. Remove and rinse the strainer to prevent backups.
2. Inspect Valves and Sensors
   • Check safety valves, steam traps, and pressure release mechanisms for visible damage or corrosion.
3. Run a Bowie-Dick Test
   • If your autoclave is a pre-vacuum model, weekly Bowie-Dick tests verify air removal efficiency.

Monthly Deep Cleaning

• Descale the Boiler
  • Mineral buildup from hard water reduces heating efficiency. Use manufacturer-approved descaling agents.
• Lubricate Door Hinges
  • Apply heat-resistant lubricant to hinges to ensure smooth operation and prevent rust.

When to Call a Professional: Signs You Need Expert Help

Even with diligent in-house care, some issues require certified technicians. Here’s when to contact Auxo Medical:

1. Persistent Error Codes or Alarms

Modern autoclaves display error codes for issues like overheating, low water levels, or sensor malfunctions. If resetting the system doesn’t resolve the problem, our team can diagnose and repair electronic or mechanical faults.

2. Inconsistent Sterilization Results

Failed biological indicators or wet packs (moisture in sterilized items) signal deeper issues, such as:

• Malfunctioning vacuum pumps
• Faulty temperature sensors
• Steam quality problems

3. Major Leaks or Pressure Loss

If your autoclave struggles to reach pressure or leaks steam/water during cycles, the culprit could be a damaged gasket, faulty solenoid valve, or boiler issue. These repairs demand specialized tools and expertise.

4. Annual Certification and Validation

Regulatory compliance requires annual performance testing, including:

• Temperature Mapping ensures even heat distribution.
• Leak Rate Testing checks vacuum efficiency in pre-vacuum models.
• Calibration of pressure gauges and sensors.

Our technicians provide thorough validation services to keep your autoclave compliant and audit-ready.

5. Replacement of Critical Components

Wear-prone parts like heating elements, door seals, and steam generators need periodic replacement. We use OEM (original equipment manufacturer) parts to ensure compatibility and longevity.

The Importance of Professional Preventative Maintenance

While user maintenance is crucial, partnering with professionals like Auxo Medical offers unmatched benefits:

1. Prevent Costly Downtime

Our certified technicians identify and resolve minor issues before they escalate. For example, replacing a worn gasket during a routine visit prevents a mid-cycle failure during a busy surgery day.

2. Extend Equipment Lifespan

Proactive component replacements and calibration reduce strain on your autoclave. Facilities with professional maintenance plans often see their devices last 5–10 years longer than neglected units.

3. Ensure Compliance and Documentation

We provide detailed service reports, including replaced parts, test results, and compliance certifications. This documentation is critical for audits and accreditation.

4. Access to Advanced Tools and Training

Our team uses manufacturer-approved diagnostic tools and stays updated on the latest autoclave technologies. Whether you use a Midmark, Tuttnauer, or Pelton & Crane autoclave, we deliver precision repairs.

5. Tailored Maintenance Plans

Every facility has unique needs. We offer flexible plans, including quarterly, biannual, or annual service visits, to match your workflow and budget.

Why Choose Auxo Medical for Your Autoclave Maintenance?

At Auxo Medical, we’re more than a service provider—we’re your sterilization partner. Here’s what sets us apart:

1. Nationwide Expertise, Local Service

With teams across the U.S. from Virginia to Florida and Ohio, we provide fast, reliable support no matter your location.

2. Certified Technicians

Our technicians are factory-trained and certified to work on all major autoclave brands, including Steris, Getinge, and Castle.

3. Competitive and Flexible Pricing

We offer PM plans and repairs at 30-40% below OEM pricing. Choose from time-and-materials billing or cost-saving Preventative Maintenance Agreements.

4. Emergency Repairs

If your autoclave fails unexpectedly, our 24/7 emergency service minimizes downtime and gets you back online fast.

5. Refurbished Equipment Options

For older autoclaves nearing end-of-life, we provide high-quality refurbished models pre-inspected and backed by warranties.

Don’t Wait for a Breakdown—Schedule Preventative Care Today

Preventative autoclave maintenance isn’t optional—it’s essential for patient safety, compliance, and operational efficiency. At Auxo Medical, we make it easy to protect your investment with expert care tailored to your needs.

Ready to Get Started?
View our available field service areas online or contact our office now by calling (888) 728-8448 or fill out the service quote request form below. 

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

First Name *

Last Name *

Email *

Company/Facility Name *

Zip Code *

Phone Number *

Message *

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Drop a file here or click to upload Choose File

Maximum file size: 104.86MB

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If you are human, leave this field blank.

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The post Preventative Autoclave Maintenance: Protect Your Investment and Ensure Sterility appeared first on Auxo Medical.