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Just like our equipment, our

Service Agreements are very diverse. 

We offer a variety of preventative maintenance programs that keeps your capital equipment running with little to zero downtime. Ranging from Labor Only to Fully Comprehensive plans, we can cater the plan to your needs.

Which plan is best for me?

Case Study: Sterile Processing

Do you seldom use your sterile processing equipment (once a day or less on average over a monthly period)?
  • Recommended Service level: DELTA
Pay for repairs and repair parts as they come – the lower frequency, but regular use lends itself to fewer repairs – the unit is subjected to extreme conditions regularly, but not for extended periods of time. You will get the agreement reduced hourly rate no matter the service level.

 

Do you only use your sterile processing equipment once or twice a week?
  • Recommended Service level: GAMMA
Pay for PM parts, repairs, and repair parts as they come – with infrequent use, the PM parts may last longer than normal. Let our technicians replace PM parts only if needed to be replaced. If a PM part needs changing during a repair at a later date, you’d be paying the same price earlier regardless.
  • VALUES: our technicians are not incentivized on replacing parts, they are motivated to provide value for customers while reducing your downtime.
Do you use your sterile processing equipment repetitively every day?
  • Recommended Service level: ALPHA
Transfer the management of your asset completely to us with a comprehensive agreement, and only see a fixed expense on your operational budget. We are motivated to provide value for customers while reducing your downtime.

 

Our agreement prices and labor rates are consistently lower than our competitors and approximately 30% lower than the original manufacturer’s service team. Contact us for any medical equipment repairs, parts, or maintenance needs you may have.