When your medical facility depends on equipment that performs flawlessly every day, you need a service partner who understands what’s at stake. We are Auxo Medical — your trusted source for medical equipment repairs, parts, and preventive maintenance throughout East Tennessee, including the Knoxville, Chattanooga, Cookeville, and surrounding areas.
Why East Tennessee Facilities Trust Us
We have been in business since 1998, building a reputation for reliability, responsiveness, and deep technical expertise. Our team includes AAMI Certified Biomedical Equipment Technicians (CBET) and factory-trained engineers who deliver the same quality of service as OEM providers — at up to 50% less cost.
Whether you operate a hospital, surgery center, outpatient clinic, dental practice, veterinary facility, or research laboratory, we provide the comprehensive field service support your equipment demands.
Medical and Lab Equipment We Service in East Tennessee
Biomedical Equipment
- Patient monitors and ECG systems
- Ultrasound machines
- Surgical and exam tables
- OR and surgical lighting
- Stretchers and hospital beds
- Electrosurgical units
Sterile Processing Equipment
- Small, medium, and large sterilizers
- Tabletop autoclaves
- Washer disinfectors
- Ultrasonic cleaners
- Steam generators and boilers
- Full CSSD and SPD maintenance
Brands We Service
We are factory trained and experienced on equipment from leading manufacturers, including:
- Steris / AMSCO
- GE Healthcare
- Mindray
- Philips
- Stryker
- Hill-Rom
- Dräger
- Siemens
- Midmark
- Skytron
- Tuttnauer
- Belimed
- Datex-Ohmeda
- Fuji
- Shimadzu
…and many more.
Our East Tennessee Services
Preventive Maintenance Programs
Routine maintenance is the most effective way to prevent costly breakdowns and keep your facility operating under Joint Commission standards. We offer customized PM plans designed to match the specific needs and budget of your facility:
- Alpha Plans – Our highest-level maintenance and repair program offering complete coverage with a fixed investment.
- Beta Plans – A comprehensive program providing higher levels of service and more predictable service costs.
- Gamma Plans – A labor-only maintenance program that provides scheduled service visits.
- Delta Plans – Ensures higher equipment reliability with a more moderate investment.
Emergency Repairs
Equipment failure does not wait for a convenient time. That is why we offer 24/7 emergency repairs to minimize downtime and keep your facility running safely. Our technicians are known for same-day response and repair in most cases.
Parts Supply
We maintain a wide inventory of OEM and aftermarket parts for sterilizers, autoclaves, surgical tables, anesthesia machines, and more. When you need a part fast, we deliver.
Equipment Sales and Refurbishment
Beyond service and maintenance, we sell new and expertly refurbished medical equipment. Our refurbished devices are returned to like-new condition, thoroughly tested, and typically backed by a one-year parts and labor warranty. We also offer installation, financing, and trade-in options.
What Sets Us Apart
- 25+ years in business rebuilding, maintaining, and repairing medical and lab equipment
- AAMI CBET-certified and factory-trained technicians
- Up to 50% savings compared to OEM service providers
- 24/7 emergency repair availability
- Dedicated service portal for service requests and record keeping
- NFPA99 and AAMI compliant service practices
- Turnkey leasing solutions for surgical and sterile processing suites
- Depot repair available on select equipment
What Our Clients Say
Our clients consistently highlight our responsiveness, expertise, and commitment to putting the customer first. Facilities that have partnered with us report reduced downtime by at least two-thirds and describe our response to service calls as “stellar.” From multi-site healthcare organizations to individual surgery centers, we have built long-term relationships based on trust and results.
Serving All of East Tennessee
We proudly provide on-site field service throughout East Tennessee, with a focus on the greater Knoxville and Chattanooga regions. No matter where your facility is located in the area, our technicians are ready to respond quickly and deliver the expert care your equipment requires.
Contact Us
Ready to reduce equipment downtime, lower your maintenance costs, and gain a reliable service partner? Contact us today to request a service quote, schedule preventive maintenance, or ask about our equipment and parts inventory.
Call us at (888) 728-8448 or fill out the service request form below. Provide your contact information, equipment details, and any specific requirements — our team will get back to you promptly.
We look forward to serving your facility and helping it thrive.
