I have had the pleasure to work with Anthony and the Auxo team over the last few months. Earlier this year, PartsSource utilized the services of Auxo for a new contract to include approximately 58 Steris sterilization devices. They were very thorough in communicating and completed PM inspections, repairs, and paperwork in a timely manner. The Auxo team went above and beyond to provide quality service at a significant cost savings in comparison to the OEM.
Auxo has become a preferred service provider for PartsSource and we will continue to work closely with them on future endeavors.
It has been a pleasure working and contracting with the Auxo Medical team over the last 15 years. As our businesses grew and evolved Auxo demonstrated they were willing to do what it took to support us both commercially as well as in services. These changes not only helped us optimize our overall business process flow it also allowed us to maximize our TCO’s on our equipment.
The Auxo Medical team is qualified to work on a vast array of equipment and systems. They’ve provided staff training, personalized service and attention to detail for the Past eight years.
The Auxo Medical team has been an outstanding partner. Their response to service calls has been stellar. We are very pleased with the management and tech support they provide.
Auxo Medical came into our facility a couple of months ago and has done an outstanding job by working with our staff and getting prior issues identified and resolved. They ran into many obstacles and worked diligently to remove them from our machines. Auxo has been a true partner with our organization.
I have used auxo to service my sterilization equipment for 15+ years at two separate facilities. They have knowledge of our facility, engineering staff, as well as our equipment. Auxo provides education to my staff on our sterilization equipment. You’ll be rewarded with great customer service. During a renovation project, auxo used a creative approach to keep us up and running during the entire process.
Working with Mark and Jay at Auxo for new client implementation has been nothing short of impressive. Some clients can be skeptical of switching their maintenance service from the OEM to third party service companies … however, after a brief meeting and walkthrough with the client and the team, it quickly becomes obvious. Auxo’s team members are truly industry experts. my clients rave about their responsiveness, expertise and focus to put the customer first. I can always count on them to go above and beyond for our clients … they are are pleasure to work with.
Mike Lunde is always very helpful and the communication is wonderful. Very thankful to have him on this team!
Wonderful customer service! Tanner has been so helpful in answering my many questions to make sure we purchase exactly what suits our needs. I would highly recommend Auxo Medical.
We had a problem with our anesthesia machine & called Auxo. Claude came out within 2 hours of our call and repaired it the same day. Excellent service! Highly recommend them!
Auxo Medical is a diamond in the rough and they deserve your business. Every aspect of my experience was top notch. I worked directly with Stark to set up my account. He was attentive, knowledgeable and very easy to work with. I Scheduled 2 maintenance visits for separate locations with Brandon and he absolutely delivered. My entire staff said he was great to be around and he left our lab cleaner than it was before. I definitely recommend Auxo Medical for anyone in need.
I have been managing surgery centers for several years and have always used AuxoMedical to perform preventative maintenance and repairs on our sterilization equipment. They are responsive, knowledgeable and reasonably priced. I have especially enjoyed working with Mark, Tanner and Tony. Highly recommended!
Mr. Claude McGuire is a phenomenal technician that has always been accommodating, professional and expedient in his work of keeping our autoclaves online and good to go! I would recommend Auxo Medical and their maintenance contracts - hopefully you'll get as lucky as we are to have Mr. McGuire service our sites.
Auxo's scheduled maintenance program has reduced our downtime by at least two thirds [and] response to problems has been lightning fast and repairs performed the same day in most cases. Auxo's overall performance has been outstanding. Previous agreements with other contractors were poorly performed resulting in chronic breakdowns and longer downtimes.
The Auxo Medical team has been amazing, by keeping some of our older equipment running as well as a new piece of equipment. They have also helped us update larger capital purchases for our surgery center. If you want reliable and fast service you couldn’t find a better team.
Anesthesia Equipment
Service, Maintenance & Repair on Anesthesia Machines, Booms and Anesthesia Monitors
At Auxo Medical, we have AAMI Certified Biomedical Equipment Technicians (CBET) on staff with manufacturer training directly from GE and Mindray and will provide all preventative and corrective maintenance to the manufacturer specifications. Our expert technicians are able to identify potential issues in preventative maintenance and inspections as well as efficiently repair issues with your anesthesia equipment by consistently carrying all the necessary tools, equipment and parts to keep or bring your equipment running at optimal conditions for both patient and staff safety. We offer preventative maintenance plans equivalent to those from the manufacturer with lower hourly repair rates! We maintain, inspect, calibrate and repair every aspect of an anesthesia machine including the oxygen source, vaporizer, oxygen flowmeter, scavenging system, patient breathing circuit, heads-up-display (anesthesia monitors) as well as the high, intermediate and low pressure systems and more.
A sample of the brands and models we maintain and repair:
Auxo Medical is Mindray and GE factory trained and service Mindray, GE Healthcare, Datex-Ohmeda, Aespire, Dräger, Penlon, and more
Why Auxo Medical for Anesthesia Equipment Preventative Maintenance and Repair Services?
We are GE and Mindray Factory Trained on Anesthesia Machines and Equipment
Auxo Medical takes immense pride in being GE and Mindray factory-trained on anesthesia machines and equipment. This specialized training ensures that our team possesses in-depth knowledge and expertise directly from the manufacturers of these critical medical devices. By adhering to the highest standards set forth by GE and Mindray, we guarantee that our maintenance, repair, and calibration services meet the most rigorous industry benchmarks. Our commitment to excellence ensures that healthcare providers can rely on the optimal performance and safety of their anesthesia equipment, ultimately contributing to better patient outcomes and enhanced operational efficiency within medical environments.
The Correct Parts and Equipment on Hand
Auxo Medical’s warehouse carries a full stock of OEM preventative maintenance kits and parts, both current and obsolete models. Our service technicians also consistently travel with all PM parts and most parts they would need for emergency repairs. This not only assists in reducing your equipment’s down time, but also provides a cost savings in avoiding additional callbacks and labor.
We Maintain and Repair All Aspects of Anesthesia Equipment
We maintain, inspect, calibrate and repair every aspect of an anesthesia machine including the oxygen source, vaporizer, oxygen flowmeter, scavenging system, patient breathing circuit, heads-up-display (anesthesia monitors) as well as the high, intermediate and low pressure systems and more.
Emergency Repair Services 24 Hours a Day, 365 Days a Year*
At Auxo Medical, we understand that downtime for your anesthesia equipment can have serious consequences for patients and your facility. That’s why we offer 24/7 emergency service, 365 days a year. Whether it’s a late-night malfunction or a weekend breakdown, our team of expert technicians is available to respond quickly and efficiently, minimizing disruption to your operations.
*After hours service calls carry a 4 hour minimum labor charge – 4:30pm-8am
Access to Full Documentation Through Our Service Portal for all Regulatory Requirements
This Service Portal is for active service agreement holders and houses all the necessary records for your equipment, including calibration certificates, maintenance logs, and repair reports, ensuring you have the documentation you need to meet all regulatory requirements. In addition current service clients can schedule repair and maintenance calls directly from the portal.
Additional Capabilities
Equipment Loaners & Rentals Available
We offer a convenient equipment loaner and rental program to ensure your practice remains operational during equipment downtime or for short-term needs. We provide loaner or rental anesthesia machines, monitors, and vaporizers upon request, subject to availability. While we strive to meet all requests, please note that fees may apply for these services. Contact us to inquire about specific equipment availability and rental rates.
Vaporizer Output Testing Available
Our comprehensive vaporizer output testing service ensures the accuracy and reliability of your anesthesia equipment. We employ an industry-certified gas flowmeter to meticulously measure the flow rate and composition of anesthetic agents delivered by your vaporizers. This rigorous testing compares the actual output against the settings programmed on the vaporizers, ensuring that the correct dosage of anesthetic is being administered to patients. By verifying the integrity of your vaporizers, we contribute to patient safety and enhance the precision of your anesthesia procedures.
Trade-Ins, Upgrades & Discounts
Auxo Medical can help you upgrade the equipment you currently have. We can upgrade or refurbish your current equipment onsite or remove and replace older equipment for a fraction of the cost of buying a brand new piece of equipment. In addition active service agreement holders receive 5% off equipment purchases on a vast selection of over 1300 items in our medical and lab equipment catalog.