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Field Service - Imaging Equipment

Imaging Equipment Service & Repair: C-Arms, R/F Rooms, X-Ray & More

Auxo Medical provides specialized imaging equipment inspections, maintenance, and repair services for a wide range of modalities. Our field service engineers cover C-Arms, radiography/fluoroscopy rooms, catheterization labs, portable X-ray systems, and related imaging workflows. We focus on keeping imaging systems reliable, safe, and compliant, while offering fast response times and flexible service options.

Why imaging equipment maintenance matters

  • Patient safety and image quality: Regular inspections and calibrations ensure accurate imaging and safe operation.
  • Downtime reduction: Proactive service minimizes unscheduled downtime that can disrupt patient care and procedures.
  • Regulatory readiness: Thorough documentation supports audits, surveys, and compliance with applicable standards.
  • Cost efficiency: Preventive maintenance and timely repairs help control total cost of ownership.

Our imaging services are designed to fit your facility’s size, case mix, and budget, delivering clear, actionable reports and minimal disruption.

What we service in imaging equipment

Our imaging equipment service covers the core systems and components that power reliable diagnostic and interventional imaging. Our technicians diagnose, calibrate, repair, and verify performance to manufacturer specifications, across a broad range of brands and models.

  • C-Arms and intraoperative imaging systems
  • Radiography/Fluoroscopy rooms
  • Cath labs and interventional imaging suites
  • Portable X-ray systems
  • PACS and DICOM troubleshooting and validation
  • Equipment de-installation, relocation, and performance verification

This approach ensures imaging reliability, patient safety, and smooth clinical operations, with brand-agnostic flexibility to match your asset mix.

Our approach: inspections, repairs, and documentation

  • Inspections: Routine checks for performance, safety features, alignment, and calibration status.
  • Repairs: Diagnostics and component-level repairs with access to a broad parts catalog to minimize downtime.
  • Calibration and validation: Verification of image quality, dose management, and system alignment.
  • Documentation: Detailed service reports, calibration certificates, and maintenance histories for audits and regulatory needs.
  • Rapid response: Efficient on-site service with options for loaner equipment when needed.

Our imaging specialists bring deep diagnostic and repair expertise to ensure imaging systems operate at peak performance.

Why choose Auxo Medical for imaging service

  • Experienced imaging technicians: Field service engineers with OEM training and imaging-specific certifications.
  • OEM-aligned maintenance: Preventive maintenance and repairs designed to mirror manufacturer specifications.
  • On-hand parts and tools: Ready access to common replacement parts and calibration kits to shorten downtime.
  • Comprehensive documentation: Clear records that support accreditation, surveys, and asset management.
  • Broad modality coverage: Services for C-Arms, fluoroscopy rooms, cath labs, portable X-ray, and related imaging workflows.
  • Customer-focused service: Transparent communication, flexible scheduling, and nationwide field coverage.

Access to value-added capabilities

  • Service portal access: Active customers can track work orders, view maintenance histories, and manage service requests in real time.
  • Equipment loaners and rentals: Loaner or rental imaging equipment to keep your operations running during downtime.
  • PACS and DICOM troubleshooting: Basic connectivity, transfer, and workflow troubleshooting to optimize imaging pipelines.
  • Upgrades and refurbishments: Guidance on upgrades or refurbished solutions to fit budget and performance goals.
  • Cost savings: Competitive pricing and bundled service options to maximize value.

Typical service engagements

  • Inspections and preventive maintenance: Scheduled visits, inspections, calibration, and testing per manufacturer guidelines.
  • On-demand repairs: Fast diagnostics and repairs with access to a broad parts catalog.
  • Calibration reports: Documented calibration and quality assurance results.
  • De-installation and relocation: Professional removal, transport, and reinstallation as needed.
  • PACS/DICOM support: Basic troubleshooting to keep imaging workflows humming.

If you’re ready to explore imaging service, a on-site inspection, or a comprehensive repair program, we can design a plan that aligns with clinical goals and budget realities.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 104.86MB

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Field Service - Imaging Equipment

Preventative Maintenance on OEC 9800 and 9900 C-Arms by Auxo Medical

The reliability of imaging equipment is crucial for providing accurate diagnoses and effective treatments. Among the essential tools in radiology and surgical environments are the OEC 9800 and OEC 9900 C-arms. These mobile imaging systems provide high-quality imaging for various procedures, from orthopedic surgeries to vascular interventions. To ensure these machines operate at peak efficiency, regular preventative maintenance is vital. At Auxo Medical, we specialize in providing comprehensive maintenance services tailored to the unique needs of healthcare facilities.

Understanding Preventative Maintenance

Preventative maintenance refers to the proactive measures taken to keep equipment in optimal working condition. This approach focuses on routine inspections, adjustments, and repairs before problems arise, reducing the likelihood of equipment failure or downtime. For complex imaging systems like the OEC 9800 and 9900 C-arms, preventative maintenance is not just a good practice; it is essential for:

  • Ensuring Patient Safety: Consistent upkeep minimizes the risk of equipment malfunction during critical procedures, safeguarding patient health.
  • Maintaining Image Quality: Regular maintenance helps ensure that imaging quality remains high, which is essential for accurate diagnostics.
  • Extending Equipment Lifespan: By addressing wear and tear early, facilities can prolong the life of their C-arms, ultimately saving money on replacements.
  • Meeting Regulatory Compliance: Routine checks help ensure compliance with health and safety regulations, which is crucial for accreditation.

Specific Benefits of Preventative Maintenance for OEC 9800 and 9900 C-Arms

1. Enhanced Reliability

Both the OEC 9800 and OEC 9900 C-arms are sophisticated machines designed for high performance. Regular preventative maintenance ensures that all components, including the imaging sensors, power supply, and mechanical systems, are functioning correctly. This reliability is crucial in high-pressure environments, where delays can impact patient care.

2. Consistent Imaging Quality

Image quality is paramount in any diagnostic procedure. Preventative maintenance includes calibration of the imaging systems to ensure that the C-arms deliver clear, accurate images. Regular checks for software updates and hardware adjustments help maintain the high standards expected from these imaging systems.

3. Early Problem Detection

Preventative maintenance allows technicians to identify potential issues before they escalate into significant problems. For example, routine inspections can reveal signs of wear in the X-ray tube or detector, enabling timely repairs. This proactive approach reduces the risk of unexpected downtime, which can disrupt procedures and patient care.

4. Cost-Effectiveness

Investing in preventative maintenance can save healthcare facilities significant costs in the long run. By addressing minor issues before they develop into major repairs, facilities can avoid expensive emergency service calls and equipment replacements. Additionally, well-maintained equipment operates more efficiently, reducing energy costs.

5. Compliance with Regulatory Standards

Healthcare facilities are required to comply with various health and safety regulations. Regular maintenance checks help ensure that C-arms like the OEC 9800 and 9900 meet these standards. Documentation from preventative maintenance can also be vital during audits or inspections.

Key Components of Preventative Maintenance for OEC 9800 and 9900 C-Arms

Preventative maintenance for OEC 9800 and 9900 C-arms includes several essential tasks:

1. Routine Inspections

Regular inspections of the equipment help identify any visible wear and tear. Technicians check the integrity of cables, connectors, and mechanical parts to ensure everything is secure and functioning properly.

2. Calibration

Calibration is critical for ensuring that the imaging systems deliver accurate results. This includes adjusting the X-ray tube and detector settings to maintain optimal image quality. Proper calibration is essential for compliance with medical standards.

3. Software Updates

Keeping the software up to date is crucial for the performance of C-arms. Regular updates ensure that the systems are running the latest algorithms and features, enhancing overall functionality and user experience.

4. Cleaning and Maintenance

Cleaning the imaging components and removing dust or debris is vital for maintaining image quality. Technicians ensure that the exterior and interior of the C-arms are clean and that all moving parts are lubricated to prevent friction and wear.

5. Testing Safety Features

Safety features, such as emergency shut-offs and alarms, are tested regularly to ensure they function correctly. This aspect of maintenance is essential for protecting both patients and staff during procedures.

Why Choose Auxo Medical for Your C-Arm Maintenance Needs

1. Expertise and Experience

At Auxo Medical, our team consists of  imaging equipment engineers who are highly trained in servicing imaging equipment, including the OEC 9800 and 9900 C-arms. Our engineers have extensive experience, ensuring that your equipment is in capable hands.

2. Comprehensive Service Offerings

We provide a full range of maintenance services, from routine inspections to emergency repairs. Our technicians are skilled in diagnosing issues quickly and effectively, minimizing downtime for your facility.

3. Commitment to Quality

We are committed to delivering high-quality service that meets the specific needs of your healthcare facility. Our goal is to ensure that your imaging equipment operates at peak performance, contributing to excellent patient care.

4. Prompt Response Times

We understand that equipment downtime can significantly impact patient care. Our dedicated team is focused on providing rapid service, ensuring that your C-arms are back up and running as soon as possible.

5. Customized Maintenance Plans

We offer tailored maintenance plans to fit your facility’s needs, whether it’s a small clinic or a large hospital. Our plans are designed to maximize the efficiency and longevity of your imaging equipment.

Contact Auxo Medical for your OEC 9800/9900 C-Arm Preventative Maintenance

Preventative maintenance on your OEC 9800 and 9900 C-arms is essential for ensuring their reliability, accuracy, and safety. By choosing Auxo Medical for your maintenance needs, you gain access to a team of experts dedicated to providing high-quality service tailored to your facility’s requirements.

Investing in preventative maintenance not only enhances patient care but also saves you money in the long run. With our comprehensive service offerings and commitment to excellence, Auxo Medical is your trusted partner for imaging equipment maintenance and repair. Contact us today to learn more about how we can support your facility and improve your imaging capabilities. Call office at (888) 728-8448 or fill out the form below:

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 104.86MB

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