Your Trusted Partner for Medical Equipment Sales, Service & Repair — Auxo Medical
From new and refurbished equipment sales to emergency biomedical repair, we deliver the solutions healthcare facilities across the East Coast and Midwest count on every day.
Who We Are
At Auxo Medical, we believe that reliable medical equipment shouldn’t be a luxury — it should be a given. Headquartered in Richmond, Virginia, we are a full-service medical and laboratory equipment company specializing in sales, field service, maintenance, and repair for healthcare facilities of every size. Whether you run a large hospital system, a single-room dental practice, or a veterinary clinic, we have the expertise, inventory, and technical team to keep your operations running smoothly.
Our name, Auxo, comes from the Greek goddess of growth — and that’s exactly what we help our clients do. We grow with you, supporting your facility at every stage with equipment you can trust, service you can depend on, and pricing that respects your budget.
What We Do
We offer a comprehensive range of products and services designed to meet the complex needs of modern healthcare environments. Our capabilities fall into two core categories: equipment sales and technical service.
New & Refurbished Medical Equipment Sales
Finding the right equipment at the right price is one of the biggest challenges healthcare administrators and procurement teams face. We make that process easier by offering both brand-new and professionally refurbished medical and laboratory equipment. Every refurbished unit we sell undergoes rigorous inspection, testing, and reconditioning to meet or exceed original equipment manufacturer (OEM) specifications.
Our equipment catalog includes, but is not limited to:
- Sterilizers and autoclaves — tabletop, floor-loading, and large-capacity steam sterilizers for sterile processing departments (SPD/CSSD), dental offices, veterinary clinics, and research laboratories
- Anesthesia machines and systems — new and refurbished anesthesia delivery systems from leading manufacturers, fully tested and patient-ready
- Surgical tables and lights — general and specialty surgical tables, examination tables, and overhead surgical lighting systems
- Patient monitors and vital signs equipment — multiparameter monitors, pulse oximeters, capnography units, and related accessories
- Imaging equipment — diagnostic imaging systems for clinical and veterinary applications
- Laboratory equipment — centrifuges, biological safety cabinets, incubators, and other essential lab instruments
- Washer-disinfectors and ultrasonic cleaners — critical components for instrument reprocessing workflows
By offering refurbished equipment alongside new inventory, we give our clients the flexibility to stretch their capital budgets without compromising on quality or patient safety.
Biomedical Field Service, Maintenance & Repair
Equipment downtime costs more than money — it disrupts patient care, delays procedures, and puts your team under unnecessary stress. That’s why we offer responsive field service and repair across our entire service territory.
Our factory-trained biomedical and sterile processing technicians provide:
- Preventive maintenance (PM) programs — Scheduled inspections, calibrations, and performance testing to keep your equipment in peak condition and help you maintain regulatory compliance with organizations such as The Joint Commission and CMS
- Emergency and on-demand repair — When something breaks, we respond quickly. Our team is equipped to diagnose and repair issues on-site, minimizing downtime and keeping your facility operational
- Installation and decommissioning — Professional installation of new and refurbished equipment, as well as safe removal and decommissioning of end-of-life systems
- Compliance and documentation support — Detailed service reports and maintenance records that support your accreditation and audit requirements
We service a wide array of equipment types, with particular depth of expertise in:
- Sterile processing equipment (SPD/CSSD) — sterilizers, washer-disinfectors, ultrasonic cleaners, cart washers, and related reprocessing systems
- Anesthesia delivery systems — vaporizer testing, flow sensor calibration, breathing circuit leak checks, and full system overhauls
- Biomedical equipment — general biomedical devices including patient monitors, defibrillators, electrosurgical units, infusion pumps, and more
- Imaging systems — diagnostic and clinical imaging equipment maintenance and repair
Industries and Facilities We Serve
One of the things that sets us apart is the breadth of facilities we support. We don’t serve only large hospital systems — although we certainly do that, too. Our client base includes:
- Hospitals and health systems — from community hospitals to large academic medical centers
- Ambulatory surgery centers (ASCs) — fast-paced surgical environments that require reliable, well-maintained equipment
- Outpatient clinics and primary care offices — smaller clinical settings that still demand professional-grade equipment and service
- Dental practices — sterilizers, autoclaves, and infection control equipment tailored to dental workflows
- Veterinary clinics and animal hospitals — anesthesia, sterilization, and monitoring equipment designed for veterinary applications
- Laboratories and research facilities — scientific and clinical laboratories that rely on precision instruments
- Industrial facilities — sterilization and decontamination equipment for industrial and manufacturing applications
No matter the size of your operation, we bring the same commitment to quality, responsiveness, and technical excellence.
Where We Serve
From our headquarters in Richmond, Virginia, we provide equipment sales and field service across a large and growing service territory spanning the Southeast, Mid-Atlantic, and parts of the Midwest. Our current coverage includes:
- Virginia (VA)
- Maryland and Washington, D.C. (MD/DC)
- North Carolina (NC)
- South Carolina (SC)
- Tennessee (TN)
- Georgia (GA)
- Florida (FL)
- Ohio (OH)
- Michigan (MI)
- Kentucky (KY)
This multi-state presence allows us to provide consistent, high-quality service whether your facility is in downtown Atlanta, rural eastern Kentucky, the suburbs of Detroit, or anywhere in between. We are continually expanding our reach to serve more communities and healthcare providers.
If your facility is located in one of these states, we encourage you to request a preventive maintenance quote or reach out to discuss your equipment needs. If you’re outside our listed territory, contact us anyway — we may still be able to help.
Why Healthcare Facilities Choose Auxo Medical
In a crowded market of medical equipment vendors and third-party service providers, we know you have options. Here’s why facilities across the East Coast and Midwest choose to work with us:
Cost-Effective Solutions Without Compromise
We understand the financial pressures healthcare organizations face. Our refurbished equipment program gives you access to top-tier devices at a fraction of the cost of buying new, while our flexible PM agreements help you plan and budget for ongoing maintenance expenses. We believe you shouldn’t have to choose between fiscal responsibility and clinical quality.
Deep Technical Expertise
Our service technicians are factory-trained and experienced across multiple equipment platforms and manufacturers. Whether it’s a complex anesthesia machine repair, a sterilizer validation, or a routine PM on a patient monitor, our team has the skills and knowledge to get the job done right the first time.
Speed and Responsiveness
We know that when critical equipment goes down, every hour matters. Our team is built for fast response — whether that means dispatching a technician for an emergency repair or expediting a replacement unit from our inventory. We move quickly because your patients can’t wait.
A True Partnership Approach
We don’t just sell you equipment and disappear. We build long-term relationships with our clients, becoming an extension of your biomedical engineering or facilities management team. From initial consultation through installation, training, ongoing maintenance, and eventual replacement, we’re with you for the entire lifecycle of your equipment.
How to Get Started
Getting in touch with us is easy. Whether you need a quote for new or refurbished equipment, want to set up a preventive maintenance agreement, or require emergency repair support, we’re here to help.
- Call us at (888) 728-8448— Speak directly with a member of our team to discuss your needs.
- Submit a service request — Use the service request form below to describe your situation and we’ll respond promptly
- Request a PM quote — Let us evaluate your equipment inventory and build a customized preventive maintenance program designed for your facility
We respond to every inquiry with the urgency it deserves — because we know your equipment is mission-critical.
Frequently Asked Questions
What types of equipment does Auxo Medical sell?
We sell both new and refurbished medical and laboratory equipment, including sterilizers, autoclaves, anesthesia machines, surgical tables, surgical lights, patient monitors, imaging systems, washer-disinfectors, ultrasonic cleaners, and laboratory instruments.
What does “refurbished” mean when it comes to your equipment?
Every refurbished unit we sell is thoroughly inspected, repaired as needed, tested, and restored to meet or exceed OEM performance specifications. We stand behind the quality of our refurbished equipment with warranties and ongoing service support.
What states does Auxo Medical serve?
We currently provide equipment sales and field service across Virginia, Maryland, Washington D.C., North Carolina, South Carolina, Tennessee, Georgia, Florida, Ohio, Michigan, and Kentucky.
Can you service equipment you didn’t sell to us?
Absolutely. Our field service team works on a wide range of medical and laboratory equipment regardless of where it was originally purchased. Contact us to discuss your specific equipment and service needs.
How quickly can you respond to an emergency repair request?
We prioritize emergency calls and work to dispatch a technician as quickly as possible. Response times vary by location and technician availability, but urgency is built into everything we do. Call us or submit a service request for the fastest response.
Do you offer preventive maintenance contracts?
Yes. We offer customizable preventive maintenance programs tailored to your facility’s equipment inventory, usage patterns, and compliance requirements. Request a PM quote to get started.
Let Us Support Your Mission
At the end of the day, our work exists to support yours. Every piece of equipment we sell, every repair we make, and every PM visit we complete is in service of a larger goal: helping you deliver safe, effective care to the patients and communities you serve.
We are Auxo Medical — your partner in medical equipment sales, service, and support across Virginia, the Mid-Atlantic, the Southeast, and the Midwest.
Ready to talk? Contact us today to request a quote, schedule service, or learn more about how we can support your facility.
