Ensuring that your imaging equipment is functioning at peak performance is essential. That is why, at Auxo Medical, we strive to provide comprehensive maintenance and repair services that not only enhance the reliability of your equipment but also offer significant cost savings. Our services can help healthcare facilities save up to 50% off original equipment manufacturer (OEM) labor pricing, making high-quality service more accessible.
The Auxo Medical Advantage
Expertise and Comprehensive Care
Auxo Medical is renowned for its team of highly skilled field service engineers who specialize in a variety of imaging equipment. Our expertise ensures that your equipment, whether it’s C-Arms, R/F rooms, catheterization labs, or portable X-ray systems, operates efficiently and reliably. We offer thorough equipment inspections, timely repairs, and expert de-installation and relocation services, tailored to the unique needs of healthcare providers.
Detailed Services Offered
- Equipment Inspections
- Visual Inspection: Our engineers meticulously check for any physical damage, wear, or fraying in cables and connectors.
- Functionality Tests: We verify that all controls function correctly and ensure smooth operation of equipment movements.
- Image Quality Assessment: Through image quality tests using phantoms, we assess contrast and resolution to ensure optimal image clarity.
- Calibration Checks: We confirm that systems are calibrated to manufacturer specifications, maintaining precision and accuracy.
- Repair Services
- Component Diagnosis: Identifying faulty components like X-ray tubes or detectors ensures targeted repairs.
- Electrical Repairs: Our team addresses issues with wiring, power supply, and circuit boards to restore functionality.
- Mechanical Repairs: We lubricate and repair mechanical joints, adjusting alignments for proper movement.
- Image Processing Repairs: Troubleshooting and repairing software issues helps maintain image quality and system performance.
- De-installation and Relocation
- Our team assists with moving equipment for facility renovations, new equipment acquisitions, or compliance with safety standards. We ensure minimal disruption during these transitions.
Specialized PACS and DICOM Troubleshooting
In addition to equipment maintenance, we offer specialized troubleshooting for PACS (Picture Archiving and Communication Systems) and DICOM (Digital Imaging and Communications in Medicine) issues. Our engineers resolve connectivity problems, image retrieval issues, and user access concerns, ensuring seamless integration and operation within your healthcare facility.
Rapid Response and Availability
Equipment downtime can severely impact patient care and operational efficiency. Auxo Medical’s field service engineers are strategically located across the Mid-Atlantic region, including Virginia, Washington D.C., Maryland, and North Carolina, ensuring rapid response to service requests. Our commitment to quick assessments and prompt repairs helps minimize disruptions and maintain optimal functionality of your imaging systems.
24/7 Emergency Services
Understanding the critical nature of healthcare operations, Auxo Medical offers 24/7 emergency repair services, 365 days a year. Whether it’s a late-night malfunction or a weekend breakdown, our team is available to respond quickly, minimizing downtime and ensuring that patient care continues without interruption.
Cost-Effective Solutions
Auxo Medical is dedicated to providing cost-effective service without compromising quality. By choosing us, healthcare facilities can save up to 50% off OEM labor pricing. Our competitive pricing structure makes high-quality maintenance and repairs accessible, allowing facilities to allocate resources more efficiently.
Bundled Service Packages
To enhance service efficiency and reduce costs further, Auxo Medical offers the option to combine biomedical, SPD (Sterile Processing Department), anesthesia, and imaging service contracts. This integrated approach simplifies management, ensuring all equipment is maintained to the highest standards while maximizing operational efficiency.
Ensuring Compliance and Quality
Meeting regulatory requirements is a top priority for healthcare facilities. Auxo Medical’s service portal provides access to full documentation for your equipment, including calibration certificates, maintenance logs, and repair reports. This transparency ensures compliance with all regulatory standards, giving you peace of mind.
Comprehensive Documentation
Our service portal is a valuable resource for active service agreement holders, housing all necessary records for your equipment. This includes detailed logs of inspections, repairs, and calibrations, all of which are essential for meeting the stringent requirements of regulatory bodies.
Testimonials and Trust
Auxo Medical has built a reputation for excellence through our commitment to quality service and customer satisfaction. Here’s what some of our clients have to say:
- Lori Migliore, Channel Leader, Service Partner Management – PartsSource: “The Auxo team went above and beyond to provide quality service at a significant cost saving in comparison to the OEM.”
- Denise Latimer-Wright, Surgery Center Manager: “Auxo Medical has always performed preventative maintenance and repairs on our sterilization equipment. They are responsive, knowledgeable, and reasonably priced.”
- Grant McCormick: “Mr. Claude McGuire is a phenomenal technician that has always been accommodating and professional, keeping our autoclaves online and good to go!”
Contact Auxo Medical Today
Ready to experience the unparalleled service and significant cost savings that Auxo Medical provides? Contact us today to learn how we can help you maintain your imaging equipment efficiently and cost-effectively. Trust Auxo Medical to be your partner in ensuring seamless operations and outstanding patient care.
To request imaging equipment maintenance or repair please contact Auxo Medical by filling in the form below or call us at (888) 728-8448. Let us help you keep your imaging systems running smoothly and efficiently, exactly when you need them.
