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Field Service - Imaging Equipment

Imaging Equipment Service, Maintenance & Repairs: Keeping Your Facility Running at Peak Performance

Medical imaging equipment represents one of the most significant investments any healthcare facility will make. From C-arms and X-ray systems to surgical displays, this technology is essential to accurate diagnostics, effective treatment planning, and positive patient outcomes. When imaging equipment goes down, the consequences ripple through every department — delayed diagnoses, canceled procedures, lost revenue, and frustrated staff.

At Auxo Medical, we provide comprehensive imaging equipment service, maintenance, and repair solutions designed to keep your facility operating without interruption. Our team of factory-trained biomedical technicians understands the urgency that comes with equipment downtime, and we deliver fast, reliable support that protects both your investment and your patients.

Why Preventive Maintenance for Imaging Equipment Matters

Too many healthcare facilities operate under a reactive maintenance model — waiting until something breaks before calling for service. While that approach may seem cost-effective in the short term, it almost always leads to higher expenses, longer downtime, and shorter equipment lifespans.

Preventive maintenance is the foundation of a sound equipment management strategy. Regularly scheduled service visits allow our technicians to identify wear patterns, calibrate systems for optimal image quality, replace components before they fail, and ensure your equipment meets all regulatory and safety standards.

Here’s what consistent preventive maintenance delivers for your imaging equipment:

  • Extended equipment lifespan — Routine care can add years of reliable service to your C-arms and X-ray units.
  • Reduced unplanned downtime — Catching small issues before they become major failures keeps your schedule intact.
  • Consistent image quality — Properly maintained equipment produces the clear, accurate images clinicians depend on for diagnosis.
  • Regulatory compliance — Scheduled maintenance helps ensure your equipment meets Joint Commission, state, and federal requirements.
  • Lower total cost of ownership — Prevention is always less expensive than emergency repair or premature replacement.

We work with each facility to develop a customized preventive maintenance plan that fits your equipment inventory, usage patterns, and budget. Whether you operate a single-site surgical center or a multi-location hospital system, we tailor our service agreements to match your specific needs.

Expert Imaging Equipment Repairs When You Need Them Most

Even with the best maintenance plan in place, equipment issues can arise unexpectedly. When they do, speed and expertise matter. A broken C-arm in the middle of a surgical schedule or a malfunctioning X-ray system in a busy emergency department demands immediate, knowledgeable response.

Our repair technicians are trained on a wide range of imaging equipment brands and modalities. We maintain an extensive parts inventory so that common repairs can be completed during the first visit, minimizing the time your equipment sits idle. For more complex issues, we leverage our deep industry relationships to source parts quickly and get your systems back online as fast as possible.

Types of Imaging Equipment We Service and Repair

We provide service, maintenance, and repair support for a broad spectrum of medical imaging technology, including:

  • C-Arms — Both mobile and mini C-arms used in orthopedic, vascular, cardiac, and pain management procedures.
  • X-Ray Systems — Fixed and portable radiographic systems used across emergency, inpatient, and outpatient settings.
  • Surgical Displays and Monitors — High-resolution imaging displays critical to visualization during minimally invasive procedures.
  • Fluoroscopy Systems — Real-time imaging equipment used in a variety of diagnostic and interventional procedures.

No matter the manufacturer or model, our technicians bring the training and hands-on experience needed to diagnose issues accurately and complete repairs efficiently.

The Auxo Medical Difference: What Sets Our Service Apart

Healthcare facilities have options when it comes to equipment service providers. So why do surgical centers, hospitals, and clinics across the country choose to partner with us? It comes down to a few core principles that guide everything we do.

Factory-Trained Biomedical Technicians

Our service team isn’t made up of generalists. Every technician on our imaging service team has received specialized, factory-level training on the equipment they service. This means faster diagnoses, more accurate repairs, and the confidence that comes from knowing your equipment is in expert hands.

Responsive Support with Minimal Downtime

We understand that in healthcare, time is never just money — it’s patient care. That’s why we prioritize rapid response times and first-visit resolution whenever possible. Our goal is to get your imaging equipment back to full operational status as quickly as we can, every single time.

Customized Service Agreements

No two facilities are exactly alike, and cookie-cutter service contracts rarely serve anyone well. We sit down with your team to understand your equipment, your workflow, and your priorities, then build a service plan that makes sense for your operation. From basic preventive maintenance packages to comprehensive full-service agreements, we offer flexible options that scale with your needs.

Genuine Commitment to Partnership

We don’t see ourselves as a vendor you call when something breaks. We see ourselves as a long-term partner in your facility’s success. That means proactive communication, transparent pricing, honest assessments about repair-versus-replace decisions, and a genuine interest in helping you get the most out of every piece of equipment you own.

Reducing Total Cost of Ownership Through Smart Service

Capital budgets in healthcare are tighter than ever. Every dollar spent on equipment needs to deliver maximum return. One of the most effective ways to protect your imaging equipment investment is through a strategic, well-managed service program.

When we partner with a facility, we help them think beyond the immediate repair and consider the bigger picture. Is this piece of equipment approaching end-of-life, or does it have years of service remaining? Would a refurbished replacement be more cost-effective than continued repairs? Are there software updates or component upgrades that could improve performance without a full system replacement?

These are the kinds of conversations we have with our clients every day. Our goal isn’t to sell unnecessary services — it’s to help you make informed decisions that support your clinical mission and your bottom line.

Frequently Asked Questions About Imaging Equipment Service

How often should imaging equipment receive preventive maintenance?
Most imaging systems benefit from quarterly or semi-annual preventive maintenance visits, though the ideal frequency depends on equipment type, age, and usage volume. We help each facility determine the right schedule based on their specific circumstances.

Can you service equipment from multiple manufacturers?
Yes. Our technicians are trained across a wide range of imaging equipment brands and platforms. We provide multi-vendor service support so you can consolidate your maintenance needs with a single trusted partner.

What should I do if my imaging equipment fails unexpectedly?
Contact us immediately. We prioritize emergency service calls and work to dispatch a qualified technician as quickly as possible. In many cases, we can troubleshoot initial issues remotely to expedite the on-site repair process.

Do you offer service contracts or just on-demand repairs?
We offer both. Many of our clients prefer the predictability and cost savings that come with a service agreement, but we also support facilities that need on-demand repair services for specific equipment.

Partner With Auxo Medical for Imaging Equipment Service You Can Count On

Your imaging equipment is too important — and too expensive — to leave to chance. Whether you need a preventive maintenance program to keep your systems running at their best, fast repairs to get you through an unexpected breakdown, or expert guidance on managing your imaging equipment lifecycle, we’re here to help.

At Auxo Medical, we bring the technical expertise, responsive service, and genuine partnership mentality that healthcare facilities deserve. Contact us today to discuss your imaging equipment service needs and discover how we can help you reduce downtime, lower costs, and deliver better care.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

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Auxo Medical - Medical Equipment Maintenance and Repair

Virginia’s Trusted Medical & Lab Equipment Maintenance, Repair, and Sales Partner

Comprehensive Medical Equipment Services Across Virginia

When Virginia healthcare facilities need reliable, expert support for their medical and laboratory equipment, they turn to us — Auxo Medical. Headquartered in Richmond, VA, we have been a trusted equipment and service provider in the Mid-Atlantic region for over 25 years. Our team of highly skilled technicians and engineers specialize in preventative maintenance, inspections, calibrations, and repairs of medical and laboratory equipment, and we also offer a diverse range of new and refurbished equipment, ensuring that healthcare and research facilities have access to reliable, high-quality tools essential for their operations.

We enhance patient care and maximize equipment uptime in Virginia with our comprehensive medical equipment services. Our team of expert technicians provides rapid response repairs, preventative maintenance, and reliable equipment inspections, minimizing downtime and ensuring the smooth operation of your facility.

Whether you operate a hospital, ambulatory surgery center, outpatient clinic, dental practice, or veterinary facility, we are your all-in-one medical equipment solution in Virginia.


Serving Healthcare Facilities Across All of Virginia

We proudly serve the entire Virginia area — including Richmond, Chesterfield, Charlottesville, Roanoke, Newport News, Norfolk, Virginia Beach, Fredericksburg, Alexandria, Arlington, Washington D.C., and surrounding regions — with expert preventative maintenance, inspections, calibrations, and repairs for sterile processing (SPD), biomedical, anesthesia, and imaging equipment. Our headquarters in Richmond, VA enables efficient response times, with field technicians equipped for on-site service throughout these locales. No matter where your facility is located in the Commonwealth, our team is close by and ready to respond.


Our Medical Equipment Services in Virginia

Biomedical Equipment Maintenance & Repair

We service a wide range of biomedical equipment, including patient monitors, ECG machines, surgical tables, surgical lights, stretchers, electrosurgical units, exam tables, ventilators, and more. We maintain and repair biomedical equipment from many of the top and popular brands, ensuring your critical medical devices operate safely and efficiently. We offer a full range of services, including inspections, maintenance, repairs, and calibrations, providing complete diagnostic, repair, and calibration reports for your records. Our skilled Biomedical Equipment Technicians maintain and repair patient monitors, ECG machines, surgical tables, surgical lights, stretchers, electrosurgical units, ventilators, and more, ensuring your critical devices meet NFPA 99 and AAMI standards. Brands we support include GE Healthcare, Datascope, Philips, Mindray, Edan, Medtronic, Steris, Midmark, Skytron, Stryker, Hill-Rom, and others.


Sterile Processing Equipment (SPD) Service & Repair

We understand the importance of proper maintenance and repair for sterilizers, autoclaves, washer-disinfectors, and steam generators and keep your facility operating under Joint Commission standards. We provide maintenance and repair for sterilizers, autoclaves, washer-disinfectors, ultrasonic cleaners, and steam generators, ensuring your facility meets Joint Commission standards and operates without interruptions. Brands include Steris, Amsco, VPro, Getinge, Tuttnauer, Primus Spire, Scientek, Sharpertek, Belimed, Miele, Lancer, and more.


Anesthesia Equipment Service & Repair

Our factory-trained technicians provide maintenance, calibration, and repair of anesthesia machines, monitors, and booms. Our response includes leak testing, calibrations, and part replacements to get operating rooms back online fast. Our Biomedical Technicians maintain and repair equipment from Mindray, GE Healthcare, Datex-Ohmeda, Dräger, Penlon, and more. In addition, our biomedical service technicians receive direct training from GE and Mindray.


Medical Imaging Equipment Service

We provide specialized inspections and repairs for C-Arms, R/F rooms, catheterization labs, and portable X-ray systems. Our services are essential for a variety of facilities and practices, including hospitals, surgery centers, veterinarian clinics, and chiropractors. Our field service engineers offer equipment inspections, repairs, equipment de-installation and relocation, as well as PACS and DICOM troubleshooting. With our dedicated support, healthcare providers can maintain the reliability and efficiency of their imaging systems at an affordable price, ultimately enhancing patient outcomes and operational success.


Preventative Maintenance (PM) Plans in Virginia

Equipment downtime can cause disruptions in patient care and negatively impact the bottom line of healthcare facilities. Preventative maintenance plans can save time, money, and help keep patients safe. Equipment failures can happen without warning, leading to costly repairs or even replacements. Regular maintenance helps detect issues before they turn into major problems, saving healthcare facilities from expensive emergencies. Our factory-trained biomedical and sterile processing technicians provide scheduled inspections, calibrations, and performance testing to keep your equipment in peak condition and help you maintain regulatory compliance with organizations such as The Joint Commission and CMS. Experience significant cost savings with our comprehensive medical equipment maintenance programs. We offer a variety of service plans designed to reduce your overall spending by 30–40% on preventative maintenance (PM) contracts, labor costs, parts, and even equipment acquisition. Our efficient service model, combined with our competitive pricing and access to cost-effective refurbished equipment, allows you to optimize your budget without compromising the quality of care. We also offer loaner equipment for various categories, minimizing downtime and ensuring your facility remains operational.


Emergency Repair Services in Virginia

We know that when critical equipment goes down, every hour matters. Our team is built for fast response — whether that means dispatching a technician for an emergency repair or expediting a replacement unit from our inventory. We move quickly because your patients can’t wait. Whether you are in need of an emergency repair to avoid rescheduling patients or a preventative maintenance agreement to keep your operational costs fixed, let our service team handle these headaches for you.


New & Refurbished Medical Equipment Sales in Virginia

We provide Virginia healthcare facilities with access to a wide selection of new and refurbished medical and laboratory equipment. We offer a cost-effective alternative to purchasing new equipment directly from manufacturers, providing high-quality, reliable instruments at a fraction of the price. Our catalog includes anesthesia machines, patient monitors, surgical tables, infusion pumps, sterilizers, and much more. We partner with top brands in the industry to ensure that our customers have access to reliable and high-quality equipment. Some of the top brands available include Abbott, Alaris, Amico, GE, Philips, Steris, and Welch Allyn.


Why Virginia Healthcare Facilities Choose Auxo Medical

Our name, Auxo, comes from the Greek goddess of growth — and that’s exactly what we help our clients do. We grow with you, supporting your facility at every stage with equipment you can trust, service you can depend on, and pricing that respects your budget. We don’t just sell you equipment and disappear. We build long-term relationships with our clients, becoming an extension of your biomedical engineering or facilities management team. From initial consultation through installation, training, ongoing maintenance, and eventual replacement, we’re with you for the entire lifecycle of your equipment.

Here’s what sets us apart:

  • AAMI Certified Technicians: We have AAMI Certified Biomedical Equipment Technicians (CBET) on staff and follow NFPA 99 and AAMI recommendations.
  • Factory-Trained Engineers: Our service technicians are factory-trained and experienced across multiple equipment platforms and manufacturers. Whether it’s a complex anesthesia machine repair, a sterilizer validation, or a routine PM on a patient monitor, our team has the skills and knowledge to get the job done right the first time.
  • Significant Cost Savings: Save 30–40% on PM contracts, labor, parts, and equipment costs with Auxo Medical.
  • Compliance Documentation: Our team provides detailed service reports and maintenance records that support your accreditation and audit requirements.
  • Wide Facility Support: Our client base includes hospitals and health systems, ambulatory surgery centers (ASCs), outpatient clinics and primary care offices, and dental practices.

Facilities We Serve in Virginia

With decades of experience, our team of technicians and engineers is dedicated to providing you with timely and efficient service to avoid equipment downtime and getting you back to focusing on patient care or research. We serve a broad range of Virginia facilities, including:

  • Hospitals and Health Systems
  • Ambulatory Surgery Centers (ASCs)
  • Outpatient and Primary Care Clinics
  • Dental Practices
  • Veterinary Clinics
  • Research and Laboratory Facilities
  • Private Physician Practices

Contact Auxo Medical — Your Virginia Medical Equipment Partner

Partnering with Auxo Medical means reduced operational costs, improved efficiency, and a commitment to delivering exceptional patient care across Virginia.

Ready to get started? Visit our Virginia Medical Equipment Service Page to learn more, request a quote, or schedule service. You can also reach our team directly:

  • Toll-Free: (888) 728-8448
  • Local: (804) 233-4424
  • Headquarters: 5401 Distributor Drive, Richmond, VA 23225
  • Hours: Monday–Friday, 8:00 AM–4:30 PM
Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

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At Auxo Medical, we believe that reliable medical equipment shouldn’t be a luxury — it should be a given. Let us show Virginia healthcare facilities what a true equipment partner looks like.

Field Service - Imaging Equipment

Imaging Equipment Service, Maintenance & Repairs

When imaging goes down, everything backs up: patients wait longer, schedules get reshuffled, clinicians lose critical diagnostic visibility, and revenue takes a hit. At Auxo Medical, we help hospitals, outpatient imaging centers, and clinics protect uptime with dependable imaging equipment service, preventive maintenance, and repair—delivered with clear communication and practical solutions.

This article explains how we approach imaging support, what equipment we commonly service, and what you can expect from a high-quality maintenance program—so you can make confident decisions for your department, your patients, and your budget.


Why imaging equipment uptime matters

Modern diagnostic imaging is the heartbeat of patient workflow. Whether you’re running a high-volume outpatient schedule or supporting an ER, uptime affects:

  • Patient care and speed to diagnosis
  • Staff productivity and scheduling
  • Repeat imaging risk and image quality
  • Regulatory readiness and documentation
  • Service costs over the life of the system

Unplanned downtime is often expensive not just because of the repair, but because of the ripple effects. That’s why our focus isn’t only “fix it fast”—it’s also preventing failures with disciplined imaging equipment maintenance.


What imaging equipment do we service?

We support a wide range of diagnostic imaging modalities. If your facility relies on it for clinical imaging, there’s a strong chance we can help maintain and repair it.

Common categories include:

X-ray / Radiography (including DR/CR)

From image quality issues to generator faults and detector-related troubleshooting, X-ray service and repair often requires both technical experience and careful calibration to maintain consistent results.

Fluoroscopy & R/F rooms

Fluoro systems combine mechanical, imaging, and safety-critical elements. We help with fluoroscopy repairs, image chain issues, table and positioning concerns, and performance checks.

Mobile X-ray & C-arms

Mobiles are workhorses—and they take a beating. We commonly see cable wear, braking and steering issues, monitor problems, and generator or exposure inconsistencies. Our C-arm service and mobile imaging support is designed to reduce disruptions in surgery and pain management workflows.

If you’re not sure whether your specific model is supported, we’ll talk through it—our goal is to offer a realistic plan, not guesswork.


Our approach to imaging equipment maintenance

At Auxo Medical, we prioritize service that’s easy to work with: responsive, transparent, and organized. Strong imaging support typically includes five pillars:

1) Preventive maintenance (PM) that’s actually preventive

Preventive maintenance isn’t a checkbox. Done correctly, PM reduces emergency calls, extends component life, and keeps image quality consistent.

Depending on the modality, PM may include:

  • Visual inspections and wear checks (cables, connectors, moving assemblies)
  • Mechanical alignment and operational verification
  • Cleaning, airflow checks, and cooling pathway inspection
  • Functional testing of interlocks and safety mechanisms
  • Image quality verification and artifact checks
  • Calibration/verification tasks aligned to system requirements
  • Documentation for your records and compliance needs

2) Clear troubleshooting and root-cause thinking

A recurring error isn’t “bad luck”—it’s a signal. We aim to diagnose the underlying cause, not just reset the alarm. That means methodical testing, reviewing history when available, and verifying performance after repairs.

3) Practical repair options

Facilities vary. Some need full coverage. Others prefer time-and-materials support, PM-only, or help filling gaps for an internal biomed team. We work with you to choose a plan that fits your risk tolerance and budget.

4) Service documentation you can use

Whether you need internal records or are preparing for audits and inspections, we provide clear service reporting—what we found, what was done, and what recommendations (if any) remain.

5) Communication that respects your schedule

Imaging downtime is stressful. We keep the process straightforward: coordinated scheduling, status updates, and realistic timelines.


Common imaging equipment problems we help solve

While every modality has its own personality, many service calls fall into familiar patterns. Here are examples of issues we often address through imaging equipment repair:

  • Intermittent faults triggered by worn cables, loose connections, or power instability
  • Image artifacts caused by detector issues, shielding problems, calibration drift, or mechanical alignment
  • Tube-related concerns such as inconsistent exposures, warm-up issues, or performance degradation (where applicable)
  • Cooling and airflow problems that lead to overheating, shutdowns, or shortened component life
  • Table and positioning errors from mechanical wear, sensors, or drive components
  • Workstation and display issues including freezes, communication errors, or integration trouble

Some failures are sudden, but many give early warning signs—odd noises, intermittent artifacts, longer boot times, minor error codes, or “it only happens sometimes.” We encourage teams to report these early; it often prevents bigger downtime later.


Service plans built around your facility

Different departments need different coverage. We commonly support customers with:

  • On-demand repairs (time & materials) when you need help fast
  • Preventive maintenance agreements to reduce breakdowns and stabilize performance
  • Full-service support options for departments that want predictable coverage

If you’re comparing OEM vs. independent imaging service, we’re happy to walk through pros/cons and help you decide what’s best for your department—not just what’s easiest in the moment.


Why choose Auxo Medical for imaging equipment service?

When you’re selecting an imaging service partner, the details matter. We focus on the fundamentals that keep service relationships strong over the long run:

  • Responsiveness and follow-through (because downtime is urgent)
  • A maintenance mindset that prevents repeat issues
  • Straightforward communication with your clinical and technical teams
  • Flexible options that match how your facility operates
  • Reliable documentation so you’re not chasing paperwork later

Our goal is simple: keep your imaging equipment dependable, your workflow steady, and your team supported.


Imaging equipment maintenance FAQ

How often should imaging equipment receive preventive maintenance?

It depends on modality, utilization, and manufacturer guidance. High-volume systems often require more frequent checks. We’ll help you match PM frequency to your usage and uptime goals.

What should we do before calling for imaging equipment repair?

If safe to do so, note the error message/code, what was happening when the issue occurred, and whether the problem is repeatable. Also record recent changes (power events, construction, software updates, room temperature issues). These details can significantly speed up troubleshooting.

Can preventive maintenance reduce total cost of ownership?

In many cases, yes. PM helps catch wear early, reduces surprise downtime, and can extend the useful life of key components. It also helps maintain consistent image quality, which reduces repeats and workflow disruptions.


Get help with imaging equipment repairs or preventive maintenance

If you’re looking for a partner for imaging equipment service, maintenance, or repair, we’re ready to help. At Auxo Medical, we support imaging departments with practical service options designed to protect uptime and simplify your operations.

Contact Auxo Medical by filling out the form below or calling our office at (888) 728-8448 and as for our Imaging Equipment Service Team to discuss your modality, your challenges, and the level of coverage that makes sense for your facility.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

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Auxo Medical - Medical Equipment Maintenance and Repair

Medical and Lab Equipment Inspections, Maintenance, Repairs & Parts

Reliable, Cost-Effective Service from Auxo Medical

Keeping your medical and laboratory equipment operating at peak performance is essential for patient safety, regulatory compliance, and operational efficiency. Unexpected equipment downtime can disrupt workflows, delay procedures, and create costly setbacks for healthcare facilities. That’s why hospitals, surgery centers, clinics, laboratories, and specialty practices across the Eastern United States trust Auxo Medical for professional medical equipment inspections, maintenance, and repairs.

Auxo Medical provides comprehensive service solutions for biomedical equipment, sterile processing systems, anesthesia machines, and imaging equipment—delivering expert support at a fraction of typical OEM costs.

If you’re searching for medical equipment maintenance near me, biomedical equipment repair services, or preventative maintenance plans for sterilizers and autoclaves, Auxo Medical offers the expertise, responsiveness, and value your facility needs.


Why Medical and Lab Equipment Maintenance Matters

Medical and laboratory equipment represents a significant investment. More importantly, it plays a direct role in patient care and safety. Regular inspections, preventative maintenance, and timely repairs help:

  • Extend equipment lifespan
  • Prevent costly breakdowns
  • Reduce downtime
  • Maintain compliance with CMS, FDA, GMP, NFPA99, AAMI, and Joint Commission standards
  • Improve operational efficiency
  • Protect patients and staff

By partnering with Auxo Medical, healthcare providers gain peace of mind knowing their equipment is maintained by AAMI Certified Biomedical Equipment Technicians (CBETs) and manufacturer-trained professionals.


Comprehensive Medical Equipment Services

Auxo Medical delivers full-service maintenance, inspections, calibrations, troubleshooting, and repairs across a wide range of equipment categories.

Biomedical Equipment Maintenance & Repair

Auxo Medical specializes in servicing critical biomedical equipment, ensuring devices function safely and accurately in fast-paced clinical environments.

Equipment Serviced Includes:

  • Patient monitors
  • ECG machines
  • Surgical tables
  • Surgical lights
  • Stretchers
  • Electrosurgical units
  • Exam tables
  • Ventilators
  • Defibrillators
  • OR lighting systems

Their technicians meet or exceed NFPA99 and AAMI recommendations, providing detailed inspection and calibration reports for your records and compliance needs.

Brands Serviced:

Auxo maintains and repairs equipment from leading manufacturers, including:

  • GE Healthcare
  • Philips
  • Mindray
  • Medtronic
  • Midmark
  • Skytron
  • Stryker
  • Hill-Rom
  • Welch Allyn
  • Datascope
  • Edan
  • Steris and more

Loaner equipment is available for select categories, minimizing downtime and keeping your facility operational.


Sterile Processing Equipment Service

Sterile processing departments (SPD) rely on properly functioning sterilization systems to meet infection control standards. Auxo Medical provides preventative maintenance and repair services for:

  • Sterilizers
  • Autoclaves
  • Washer-disinfectors
  • Ultrasonic cleaners
  • Steam generators and boilers

Routine servicing helps facilities remain compliant with Joint Commission standards while improving efficiency and extending equipment life.

Sterilization Brands Serviced:

  • Steris / Amsco
  • V-Pro
  • Getinge
  • Primus Spire
  • Belimed
  • Tuttnauer
  • Consolidated
  • Miele
  • Basil
  • Lancer
  • BetaStar
  • Sharpertek

Auxo’s preventative maintenance programs are designed to identify potential issues before they escalate into costly failures—saving facilities both time and money.


Anesthesia Equipment Service & Repair

Anesthesia equipment requires precision calibration and expert handling. Auxo Medical employs AAMI Certified Biomedical Equipment Technicians (CBETs) with factory training from GE and Mindray.

Services Include:

  • Preventative maintenance to manufacturer specifications
  • Corrective repairs
  • Calibration and inspections
  • Troubleshooting oxygen flow systems
  • Vaporizer servicing
  • Breathing circuit assessments
  • Pressure system diagnostics (high, intermediate, low)
  • Anesthesia monitor servicing

Anesthesia Brands Serviced:

  • GE Healthcare
  • Mindray
  • Datex-Ohmeda
  • Aespire
  • Dräger
  • Penlon

Auxo offers preventative maintenance plans equivalent to OEM programs—often at lower hourly repair rates—helping facilities control operating budgets without sacrificing quality.


Imaging Equipment Inspections & Repairs

Advanced imaging systems require specialized service expertise. Auxo Medical provides inspection, repair, and technical support for:

  • C-Arms
  • R/F Rooms
  • Catheterization Labs
  • Portable X-Ray Systems

Additional Imaging Services:

  • Equipment de-installation
  • Equipment relocation
  • PACS troubleshooting
  • DICOM support

Imaging Brands Serviced:

  • GE Healthcare (OEC 9800/9900, Innova 2100)
  • Fuji
  • Siemens
  • Philips
  • Shimadzu

With dedicated field service engineers, Auxo ensures healthcare providers maintain reliable imaging systems while avoiding excessive OEM service costs.


Field Service Areas

Auxo Medical provides on-site service throughout:

If your facility operates in these regions, Auxo’s experienced technicians are ready to respond quickly to service requests.


Preventative Maintenance Plans That Reduce Downtime

One of the most significant advantages of partnering with Auxo Medical is access to customized preventative maintenance (PM) plans.

Facilities with active service agreements report:

  • Dramatic reductions in equipment downtime
  • Faster response times
  • Same-day repairs in many cases
  • Improved equipment reliability
  • Lower total cost of ownership (TCO)

Auxo’s scheduled maintenance programs often reduce downtime by as much as two-thirds compared to poorly executed third-party agreements.


The Auxo Medical Difference

1. Expertise You Can Trust

Auxo’s technicians are:

  • Highly trained and experienced
  • Regularly manufacturer-trained
  • Knowledgeable in medical software and hardware systems
  • Skilled in fast-paced clinical troubleshooting
  • Compliant with CMS, FDA, and GMP regulations

Each service visit includes professional documentation, helping facilities stay survey-ready and audit-compliant.


2. Cost-Effective Service Plans

Auxo Medical delivers OEM-equivalent preventative maintenance at more competitive pricing. Clients consistently report significant cost savings without sacrificing quality.

Additionally, active service contract holders receive:

  • 5% discount on equipment purchases
  • Trade-in and liquidation value assessments
  • Sales consultation and upgrade support

3. Secure Service Portal

Auxo’s Service Portal allows current service plan holders to:

  • Manage equipment inventory
  • Track service cases in real time
  • Submit new work orders
  • Access maintenance and repair history
  • Print documentation for surveys or budget planning

This centralized digital system streamlines asset management and ensures compliance documentation is always accessible.


4. Equipment Upgrades & Refurbishment

Auxo Medical helps facilities extend the life of their assets through:

  • Onsite upgrades
  • Equipment refurbishment
  • Removal and replacement of outdated systems
  • Cost-effective alternatives to purchasing brand-new equipment

This approach maximizes capital budgets while improving operational performance.


A Reputation Built on Results

For over 15 years, healthcare leaders have trusted Auxo Medical for responsive service and dependable expertise. Clients consistently highlight:

  • Lightning-fast response times
  • Thorough preventative maintenance inspections
  • Significant cost savings compared to OEM providers
  • Professionalism and clear communication
  • Personalized attention
  • Creative solutions during renovations and transitions

Auxo Medical has become a preferred service provider for major healthcare partners and surgery centers across multiple states.


Core Values That Drive Excellence

Auxo Medical operates according to a strong set of core values:

  • Integrity & Professionalism – Honest, respectful service at every interaction
  • Customer Focus – Commitment to long-term partnerships
  • Teamwork – Shared accountability and collaboration
  • Safety First – Protecting staff and clients at all times
  • Innovation & Improvement – Continuous growth and learning
  • Environmental Responsibility – Recycling, reusing, and reducing waste

These values guide every maintenance visit, repair call, and customer interaction.


Request a Maintenance or Repair Quote

If your facility needs:

  • Medical equipment inspections
  • Preventative maintenance plans
  • Biomedical equipment repair
  • Sterilizer or autoclave service
  • Anesthesia machine maintenance
  • Imaging system troubleshooting

Auxo Medical makes it easy to request a quote. Facilities can submit a service request online and upload equipment lists for preventative maintenance estimates.

Please note: Auxo Medical does not provide service for personal equipment.


Partner with Auxo Medical Today

Reliable medical equipment service is not just about fixing machines—it’s about protecting patient safety, maintaining compliance, and preserving your investment.

Auxo Medical combines certified expertise, competitive pricing, comprehensive service offerings, and rapid response times to deliver exceptional value to healthcare facilities throughout the Eastern United States.

If you’re looking for a trusted partner for medical equipment inspections, maintenance, repairs, and parts, Auxo Medical is ready to support your facility with professionalism, efficiency, and integrity.

Contact Auxo Medical today to request a preventative maintenance or repair quote and discover why so many healthcare organizations rely on Auxo to keep their critical equipment running at optimal performance.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Maximum file size: 104.86MB

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C-Arms and Accessories Available at Auxo Medical

Auxo Medical Surgical C-Arms: Top Models, Benefits, and Why to Buy Refurbished

In the modern operating room, visibility is everything. Whether performing orthopedic surgery, pain management procedures, or vascular interventions, having high-quality, real-time imaging is non-negotiable. This is where the C-Arm (Mobile Fluoroscopy System) becomes the surgeon’s most valuable asset.

At Auxo Medical, we specialize in providing top-tier new and refurbished C-Arms to clinics, hospitals, and surgery centers. If you are looking to upgrade your imaging capabilities without breaking your budget, here is everything you need to know about navigating the C-Arm market.

What is a C-Arm and Why is it Essential?

A C-Arm is a mobile imaging device named for its C-shaped arm, which connects the X-ray source and the X-ray detector. This unique shape allows the device to rotate around the patient, providing high-resolution X-ray images in real-time without moving the patient.

Key applications include:

  • Orthopedics: Pinning fractures and checking bone alignment.
  • Pain Management: Guiding needle placement for injections.
  • Vascular Surgery: Visualizing blood flow and blockages.
  • Cardiac Studies: Monitoring heart function during catheterization.

Top C-Arm Models Available at Auxo Medical

Not all imaging systems are created equal. Based on industry standards and reliability, we carry the most trusted brands in the medical field, specifically focusing on GE OEC and Genoray.

1. GE OEC 9800 Plus

Considered the “workhorse” of the industry, the GE OEC 9800 remains the gold standard for mobile fluoroscopy. It features a simplified user interface and 1k x 1k imaging resolution. It is renowned for its durability and is an excellent choice for high-volume pain management and orthopedic centers.

2. GE OEC 9900 Elite

The OEC 9900 takes the reliability of the 9800 and adds enhanced processing power. With articularic mechanical design and dynamic range management (DRM), this unit provides superb image quality even in difficult imaging conditions. It is ideal for vascular and neurovascular procedures where detail is critical.

3. Genoray Zen-7000 & Zen-2090

For facilities looking for cutting-edge Flat Panel Detector (FPD) technology, Genoray offers compact and powerful solutions. These units are lighter, easier to maneuver, and offer a larger field of view with less radiation exposure compared to traditional image intensifiers.

New vs. Refurbished: The Smart Financial Move

One of the biggest questions medical administrators face is whether to buy new or refurbished. At Auxo Medical, we believe that refurbished C-Arms offer the best return on investment for most facilities.

Why choose a Refurbished C-Arm from Auxo Medical?

  • Cost Savings: A refurbished GE OEC 9800 or 9900 can cost 30% to 50% less than a brand-new unit from the manufacturer.
  • Like-New Performance: “Refurbished” does not mean “used.” Our technicians strip these machines down, replace worn components, recalibrate the imaging systems, and repaint the casing. The result is a machine that looks and functions like new.
  • Warranty & Support: We stand behind our work. Our refurbished units come with warranties and service plans to ensure your equipment remains compliant and operational.

Service, Repair, and Maintenance

Buying the equipment is only half the battle; maintaining it is the other. C-Arms are complex machines that require regular calibration and preventative maintenance to meet FDA and state health standards.

Auxo Medical provides comprehensive biomedical services. Whether you need an emergency repair, routine preventative maintenance (PM), or a rental unit while yours is being serviced, our certified engineers are ready to assist.

Upgrade Your Imaging Capabilities Today

Whether you are equipping a new ambulatory surgery center or replacing an aging unit in a hospital, Auxo Medical has the inventory and expertise to help you choose the right system.

Browse our selection of C-Arms and Mobile Fluoroscopy Systems or contact us today for a custom quote.

C-Arms and Accessories Available at Auxo Medical

C-Arm Fluoroscopy Systems: How to Choose the Right Mobile C-Arm (and Why Refurbished Often Makes Sense)

Mobile C-arms are the backbone of intraoperative imaging for many hospitals, surgery centers, and specialty practices. Whether you’re expanding an OR, replacing aging equipment, or adding imaging to a new procedure mix, choosing the right C-arm comes down to image quality, dose management, reliability, and long-term serviceability.

Auxo Medical helps providers source dependable C-arm fluoroscopy systems—so you can get the imaging performance you need without unnecessary downtime or overspending.


What Is a C-Arm (and What Is It Used For)?

C-arm is a mobile fluoroscopy system that provides real-time X-ray imaging during procedures. The “C” shape connects the X-ray source and detector (image intensifier or flat-panel detector), allowing the unit to rotate around the patient for multiple viewing angles.

C-arms are commonly used for procedures where live imaging improves accuracy and efficiency, including:

  • Orthopedic surgery (fracture fixation, hardware placement, joint procedures)
  • Pain management (injections, nerve blocks, spinal procedures)
  • Vascular and interventional procedures
  • Urology (stone and stent work)
  • General surgery and minimally invasive cases

The right mobile C-arm helps teams confirm placement, reduce guesswork, and maintain consistent workflow in the OR.


Full-Size vs. Mini C-Arm: Which One Fits Your Facility?

Full-Size Mobile C-Arms

full-size C-arm is designed for a wide range of surgical and interventional procedures and typically offers:

  • Greater penetration for larger anatomy
  • Broader clinical versatility
  • More advanced imaging and workflow features (varies by system)

These are common in hospitals, ASCs, and high-volume orthopedic or pain practices that need flexibility across multiple case types.

Mini C-Arms

mini C-arm is typically used for extremities (hand, wrist, foot, ankle) and is popular in:

  • Orthopedic clinics
  • Ambulatory settings
  • Sports medicine environments

Mini C-arms can be a great solution when you don’t need the power and footprint of a full-size unit.


Key C-Arm Features to Compare (Before You Buy)

When browsing C-arms for sale, it’s easy to focus on price first. A better approach is to align system capabilities with your procedure needs and service expectations. Here are the most important factors to compare:

1) Image Quality & Imaging Technology

  • Image intensifier (II) vs. flat-panel detector (FPD) (model-dependent)
  • Resolution and contrast performance
  • Image processing options that support clear visualization during motion

2) Dose Management & Workflow Controls

  • Pulsed fluoroscopy options (where available)
  • Dose reporting features (system-dependent)
  • Adjustable frame rates and exposure settings to balance clarity with radiation management

3) Physical Fit and OR Workflow

  • C-arm arc depth and maneuverability
  • Ease of positioning around tables and anesthesia equipment
  • Monitor configuration and viewing angles

4) Connectivity, Storage, and DICOM

Many facilities prioritize:

  • DICOM compatibility
  • Network/export workflow
  • Image storage and retrieval options

5) Reliability, Parts Availability, and Service Support

Long-term value comes from keeping your system running. When evaluating a C-arm, consider:

  • Service history (if available)
  • Supportability and parts sourcing
  • Preventive maintenance requirements

Why Many Facilities Choose a Refurbished C-Arm

refurbished C-arm can be an excellent option for facilities that want strong imaging capability while managing capital budgets. In many cases, refurbished systems allow providers to:

  • Reduce acquisition cost compared to purchasing new
  • Put proven platforms to work in busy clinical environments
  • Upgrade from older equipment to newer generations without overextending budgets

The key is buying from a source that can support the system after the sale—because uptime matters just as much as purchase price.


Common Questions When Buying a C-Arm for Sale

“What procedures will we use it for?”

Start by listing your highest-volume cases and the anatomy you image most often. Orthopedic trauma, spine/pain, and vascular work can have very different imaging demands.

“Do we need a flat-panel detector?”

Flat-panel systems can offer workflow and image advantages, but the “best” choice depends on use case, budget, and what your team is accustomed to. Many facilities still achieve excellent results with image intensifier-based systems.

“How important is service and maintenance?”

Very. Mobile C-arms are workhorses—especially in ASCs and busy OR schedules. A service plan, access to parts, and experienced support can be the difference between consistent case flow and disruptive cancellations.


How Auxo Medical Helps with C-Arm Imaging Systems

When you’re investing in a C-arm, you’re not just buying equipment—you’re building a dependable imaging workflow. Auxo Medical supports providers by helping them evaluate options, match systems to clinical needs, and plan for ownership over the long term.

If you’re comparing systems or replacing an existing unit, Auxo Medical can help you think through:

  • Procedure requirements and imaging priorities
  • Room constraints and workflow considerations
  • Serviceability, maintenance expectations, and support planning

To explore available options, visit Auxo Medical’s C-arms category page and contact the team for guidance on selecting the right configuration for your facility.


Quick Buying Checklist: Choosing the Right Mobile C-Arm

Use this checklist to narrow your options:

  • Clinical use: ortho, pain/spine, vascular, urology, multi-specialty
  • System type: full-size vs. mini C-arm
  • Imaging needs: detector type, clarity, performance at required anatomy depth
  • Dose features: pulsed options, exposure controls, reporting (as applicable)
  • Workflow: monitor setup, ease of positioning, OR footprint
  • Connectivity: DICOM/export needs, storage preferences
  • Support plan: preventive maintenance, parts sourcing, response time expectations

FAQ: C-Arm Fluoroscopy Systems

What is the difference between a C-arm and fluoroscopy?

C-arm is the mobile imaging system; fluoroscopy is the imaging method (real-time X-ray). A C-arm is a common platform used to deliver fluoroscopy in procedural settings.

Should I buy a new or refurbished C-arm?

New systems may offer the latest features, but many facilities choose refurbished C-arms to reduce costs while still getting dependable performance—especially when paired with solid service support.

Do C-arms require routine maintenance?

Yes. Like any imaging system, C-arms benefit from preventive maintenance to reduce downtime and keep performance consistent.

What’s the best C-arm for orthopedics?

The best choice depends on case mix and anatomy requirements. Many orthopedic practices choose full-size units for broader versatility, while clinics focused on extremities may prefer mini C-arms.


Ready to Add or Replace a C-Arm?

If you’re looking for a mobile C-arm for sale—or you want help selecting a system that fits your procedures, space, and budget—Auxo Medical can help you evaluate options and plan for reliable long-term use.

Browse the C-arms category on Auxo Medical to get started, then reach out for a quote or guidance on the right C-arm configuration for your facility.

C-Arm and Imaging Service and Repair - Auxo Medical

Keeping C-Arms Ready: Proactive Maintenance and Expert Repair with Auxo Medical

C-Arms are a cornerstone of intraoperative imaging, guiding procedures from planning through verification. To keep them reliable, safe, and cost-effective, healthcare facilities benefit from a proactive maintenance program paired with rapid, expert repairs. Here’s a practical, easy-to-dollow guide to C-Arm care, what a solid service program looks like, and how a trusted partner can help.

Why proactive C-Arm care matters

  • Image quality and safety: Regular checks ensure sharp images and that safety features are functioning correctly.
  • Uptime and throughput: Scheduled maintenance reduces surprise downtime that can slow or disrupt procedures.
  • Radiation safety and compliance: Routine verifications support dose management, shielding integrity, interlocks, and regulatory requirements.
  • Total cost of ownership: Preventive care helps prevent major repairs, extend equipment life, and protect resale value.
  • Custom-fit plans: Maintenance programs can be tailored to your facility’s case mix, throughput, and budget, delivering dependable performance with minimal downtime.

What a comprehensive C-Arm service should cover

A robust program protects the imaging console, detector, and mechanical components, ensuring operation stays within manufacturer specifications and clinical needs. Key elements include:

  • System inspections: Visual checks of cables, connectors, gantry movement, and ergonomics.
  • Image chain calibration: Detector gain, flat-field corrections, brightness/contrast alignment, and pixel checks.
  • Geometric calibration and alignment: Accurate spatial registration between X-ray source, detector, and patient.
  • Radiation safety and dose metrics: Verification of output, shielding, exposure limits, and interlocks.
  • Motorized gantry and positioning: Maintenance of movement precision and positioning routines.
  • Diagnostics and fault resolution: On-site troubleshooting with access to a broad parts catalog.
  • Preventive maintenance kits: OEM-aligned tools and updates to minimize downtime and protect warranties.
  • Documentation: Calibration certificates, service reports, and maintenance histories for audits and regulatory surveys.
  • Brand-agnostic approach with deep OEM knowledge: Custom maintenance plans for your specific C-Arm model and workflow.

When repairs are needed

Watch for signs such as:

  • Degraded image quality or misalignment
  • Artifacts or unusual image noise
  • Unexpected dose fluctuations
  • System alarms or interlock warnings

Why choose a specialist for C-Arm care

  • OEM-aligned maintenance: Services mirror manufacturer specifications to protect performance and safety.
  • Trained technicians: Engineers with hands-on experience on C-Arm platforms and imaging workflows.
  • On-hand parts and kits: Quick access to common components to minimize downtime.
  • Thorough documentation: Clear calibration records and maintenance histories for audits.
  • Customer-focused support: Transparent communication, flexible scheduling, and proactive problem-solving.

Added value you can expect

  • Service portal access: Track work orders, view maintenance histories, and manage requests in real time.
  • Imaging workflow support: PACS/DICOM troubleshooting to ensure reliable image transfer and storage integrity.
  • Upgrades and refurbishments: Guidance on modernizing or refurbishing C-Arm setups to boost performance and cost efficiency.
  • Cost-conscious options: Bundled service packages that maximize value without compromising quality.

Getting started

  • Request a tailored C-Arm PM or repair quote: Share your model, throughput, and service needs for a customized plan.
  • Schedule a site assessment: On-site evaluation to align maintenance with clinical workflow.
  • Access the service portal: Manage requests and view maintenance histories in real time.
  • Consider upgrades or refurbishments: Explore cost-effective options to extend peak performance.

Trust Auxo Medical as Your C-Arm Maintenance and Repair Source

Proactive C-Arm maintenance and prompt, expert repairs are essential for sustaining reliable intraoperative imaging, safeguarding patient safety, and protecting asset value. A partner with OEM-aligned processes, factory-trained technicians, and a nationwide footprint can help you stay ahead of wear, minimize downtime, and support efficient imaging workflows. Contact our office today by calling (888) 728-8448 or by filling our the form below.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

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Virginia Medical & Lab Equipment Maintenance, Repair, and Equipment Sales – Auxo Medical

Auxo Medical proudly serves the Commonwealth of Virginia with comprehensive medical and lab equipment maintenance, preventative maintenance (PM) programs, inspections, calibrations, and repairs. Headquartered in Richmond, VA, Auxo Medical has been a trusted partner in the Mid-Atlantic region for over 25 years, delivering reliable service to hospitals, outpatient facilities, clinics, and research labs. If your Virginia facility needs dependable preventive maintenance or urgent repairs, Auxo Medical is ready to respond quickly with OEM-trained technicians and a broad range of equipment experience.


Why Virginia Facilities Choose Auxo Medical

  • Trusted regional presence: A robust Virginia service area that includes Richmond, Chesterfield, Charlottesville, Roanoke, Newport News, Norfolk, Virginia Beach, Fredericksburg, Alexandria, Arlington, and surrounding areas.
  • Experienced technicians: AAMI Certified Biomedical Equipment Technicians (CBETs) on staff, with OEM certifications and ongoing training to keep skills current.
  • Comprehensive scope: Preventative maintenance, inspections, calibrations, and repairs across biomedical, sterile processing, anesthesia, and imaging equipment.
  • Brand-agnostic service: Maintenance and repair for equipment from a wide range of brands, including Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.
  • Equipment lifecycle support: New and refurbished equipment options, loaner gear to minimize downtime, and equipment upgrades or refurbishments as needed.

Auxo Medical - Medical Equipment Maintenance and RepairCore Service Areas in Virginia

Auxo Medical’s Virginia service offering covers preventive maintenance, inspections, calibrations, and repairs for:

  • Sterile Processing Equipment (SPD): Autoclaves, sterilizers, washer-disinfectors, ultrasonic cleaners, steam generators.
  • Biomedical Equipment: Patient monitors, ECG machines, surgical tables, surgical lights, stretchers, electrosurgical units, exam tables, ventilators, and more.
  • Anesthesia Equipment: Anesthesia machines, monitors, booms, and all related subsystems.
  • Imaging Equipment: C-Arms, R/F rooms, cath labs, portable X-ray systems, and related imaging suites.

In addition to in-depth service for these categories, Auxo Medical emphasizes ongoing PM plans and rapid repair capabilities to maintain high patient safety standards and equipment uptime in Virginia facilities.


Preventative Maintenance Plans (PM Plans)

Preventative maintenance is the cornerstone of keeping medical and lab equipment reliable and compliant. Auxo Medical provides PM plans that align with industry standards (AAMI and NFPA99) and manufacturer recommendations. Key benefits include:

  • Reliability: Regular inspections and calibrations reduce unexpected downtime.
  • Compliance: Services align with Joint Commission standards and regulatory expectations.
  • Lifespan extension: Routine maintenance extends the life of critical devices such as autoclaves, sterilizers, anesthesia machines, patient monitors, and imaging systems.
  • Downtime minimization: Predictive maintenance helps avoid costly outages that disrupt patient care or research activities.
  • Cost savings: PM contracts can deliver meaningful savings on labor, parts, and equipment costs (as highlighted by potential 30–40% reductions in certain scenarios).

Auxo Medical’s PM plans are designed to fit facilities of various sizes and budgets, with options for scalable coverage across biomedical, SPD, anesthesia, and imaging equipment.


The Value of OEM- trained, CBET Technicians

Auxo Medical’s Virginia team includes AAMI Certified Biomedical Equipment Technicians (CBETs), ensuring that service is performed to the highest standards. Benefits include:

  • Manufacturer-aligned maintenance and repair: Technicians are factory-trained by manufacturers such as Steris, Tuttnauer, Mindray, GE Healthcare, and others.
  • Accurate inspections and calibrations: Stringent testing and documentation support regulatory surveys and medical record accuracy.
  • Safe, compliant repairs: Replacements and fixes adhere to OEM specifications, safeguarding patient safety and equipment performance.
  • Ongoing education: The team receives continuing education to stay current with evolving equipment technologies and standards.

Equipment Categories and Examples We Service

Auxo Medical provides comprehensive service across several major equipment categories in Virginia:

  • Biomedical Equipment
    • Patient monitors
    • ECG machines
    • Surgical tables
    • Surgical lights
    • Stretchers
    • Exam tables
    • Ventilators
    • Electrosurgical units
    • And more
  • Sterile Processing Equipment
    • Sterilizers and autoclaves
    • Washer-disinfectors
    • Ultrasonic cleaners
    • Boilers
    • And related SPD devices
  • Anesthesia Equipment
    • Anesthesia machines
    • Monitors and booms
    • Oxygen sources, vaporizers, flowmeters
    • Scavenging systems and breathing circuits
    • High/low-pressure systems
  • Imaging Equipment
    • C-arms (e.g., GE OEC 9800/9900)
    • Radiography and fluoroscopy systems
    • Portable X-ray systems
    • Cath labs and R/F rooms
    • PACS and DICOM troubleshooting

Brands commonly serviced in Virginia include Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.


New and Refurbished Medical & Lab Equipment

In addition to maintenance and repair, Auxo Medical offers new and refurbished medical and lab equipment in Virginia. This provides facilities with cost-effective options to upgrade or expand capabilities without paying full OEM prices. The refurbished gear undergoes rigorous testing and refurbishment to meet high safety and performance standards, delivering reliable instruments at a fraction of new-equipment costs.

Facilities can explore a broad Medical Equipment Catalog online to find suitable solutions, spanning varied workflows and specialties. Whether purchasing a single piece or deploying a complete system upgrade, Auxo Medical aims to match equipment to a facility’s specific needs and budget.


Quotes, Requests, and the Service Portal

Virginia customers can easily initiate service through the online quote and repair request form. The process is straightforward:

  • Fill out a short form to request a PM quote or repair service.
  • Optional: Upload an equipment list to receive a tailored preventative maintenance plan estimate.
  • Access the Auxo Medical Service Portal for ongoing contract management, equipment inventory tracking, and real-time case updates (for current service plan holders).

The Service Portal also enables extraction of repair and maintenance history for surveys and budget planning, making it a valuable tool for facilities managing multiple assets.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

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Service Area Details and Local Contact

Auxo Medical’s Virginia service presence covers key cities and surrounding communities, ensuring rapid response times and on-site support when needed. For general inquiries, the headquarters contact in Virginia is:

  • Address: 5401 Distributor Drive, Richmond, VA 23225
  • Toll-Free: (888) 728-8448
  • Local: (804) 233-4424
  • Fax: (888) 420-9471
  • Hours: Monday–Friday, 8:00 am–4:30 pm; weekends closed

Auxo Medical emphasizes a customer-first approach, with a commitment to reducing downtime and maintaining high uptime for Virginia healthcare facilities and research labs.


Testimonials and Customer Feedback

The Auxo Medical Virginia team highlights the importance of customer satisfaction and long-term partnerships. Across reviews and case studies from hospitals, ambulatory surgery centers, and research facilities, clients commend:

  • Quick response to service calls
  • Thorough PM inspections and timely repairs
  • Knowledgeable, friendly, and professional technicians
  • Trust and reliability across long-term contracts
  • Significant cost savings and improved TCO (Total Cost of Ownership)

These testimonials underscore Auxo Medical’s dedication to delivering consistent, high-quality service in Virginia.


Why Choose Auxo Medical for Your Virginia Facility

  • Local expertise with national resources: You get the benefits of a regional specialist with the support of a broad network, ensuring fast response and access to OEM parts.
  • Full-service partner: From PM plans and inspections to repairs and equipment upgrades, Auxo Medical covers the complete lifecycle of your medical and lab equipment.
  • Cost-conscious solutions: Access to PM programs, cost-saving contracts, and refurbished equipment options helps manage budgets without compromising safety or performance.
  • Transparent service and reporting: Detailed diagnostic, repair, and calibration reports support regulatory compliance and internal records.
  • Accessible service portal: Real-time updates, inventory management, and historical data streamline surveys, audits, and planning.

How to Get Started

  1. Visit the Virginia service page or contact Auxo Medical to discuss your needs, whether you require preventive maintenance, urgent repairs, or a combination of services.
  2. Request a PM quote or repair service through the online form. Upload an equipment list if you want a tailored PM plan.
  3. Explore equipment options in the Medical Equipment Catalog for new or refurbished devices.
  4. Consider enrolling in a PM program to maximize uptime and minimize downtime costs.

Auxo Medical is ready to help Virginia facilities optimize performance, ensure safety, and extend the life of essential medical and lab equipment.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

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Frequently Asked Questions (FAQ)

  • Do you service personal equipment in Virginia?
    • No, Auxo Medical services medical and laboratory equipment for healthcare facilities and research institutions.
  • What brands do you service in Virginia?
    • A wide range including Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.
  • Can Auxo Medical help with imaging equipment?
    • Yes, including C-arms, R/F rooms, cath labs, and portable X-ray systems.
  • Is there a service portal for current customers?
    • Yes, the Auxo Medical Service Portal provides access to maintenance history, work orders, and reports.

Medical Equipment Inspections, Maintenance & Repairs: The Auxo Medical Advantage

Regular inspections, proactive maintenance, and timely repairs are essential to keep medical and laboratory devices reliable, safe, and compliant. Auxo Medical combines expert field service, certified technicians, and scalable maintenance programs to minimize downtime, extend asset lifecycles, and protect patient care standards. Whether you run a single clinic or a large hospital campus, our approach helps control costs while preserving equipment performance.

Auxo Medical - Medical Equipment Maintenance and RepairWhy proactive maintenance matters

Uptime is a patient safety imperative. Routine service and preventive maintenance prevent unexpected breakdowns, reduce emergency repair costs, and keep devices operating to manufacturer specifications. Regular inspections, calibrations, and planned repairs safeguard accuracy, improve reliability, and support regulatory expectations. We tailor maintenance strategies to your clinical workflows, asset mix, and budget, delivering predictable support with minimal operational disruption.

Our maintenance and repair offerings

Auxo Medical provides end-to-end service for a wide range of medical and laboratory equipment. Our programs are designed to be cost-effective, scalable, and easy to manage, with a focus on quality, compliance, and clear service documentation.

  • Biomedical equipment service
    • Inspections, preventive maintenance, calibration, and repairs for patient monitors, ECGs, surgical tables, exam tables, OR lighting, stretchers, ventilators, and more.
    • AAMI-certified biomedical equipment technicians (CBETs) on staff, aligning service with NFPA99 and AAMI guidelines.
    • Comprehensive diagnostic, repair, and calibration reporting for records and surveys.
    • Access to loaner equipment across categories to minimize downtime during maintenance or repairs.
    • Broad brand coverage to support diverse clinical environments and asset inventories.
  • Sterile processing equipment service
    • Preventive maintenance and repair for sterilizers, autoclaves, washer-disinfectors, ultrasonic cleaners, and steam generators.
    • Focus on Joint Commission readiness and reliable daily sterilization workflows.
    • Proactive issue detection to extend equipment life, improve efficiency, and prevent interruptions in sterile processing.
    • Brand-agnostic support across leading SPD manufacturers to keep sterilization programs compliant and efficient.
  • Anesthesia equipment service
    • Preventive and corrective maintenance for anesthesia machines, monitors, and booms.
    • Manufacturer-aligned practices with CBET-level expertise and training from major brands.
    • Thorough attention to all subsystems, including gas delivery, monitors, vaporizers, scavenging, and safety systems.
  • Imaging equipment service
    • Inspections and repairs for C-arms, R/F rooms, cath labs, and portable X-ray systems.
    • Field service engineers ready for equipment de-installation, relocation, PACS and DICOM troubleshooting, and performance validation.
    • Support for hospitals, surgery centers, veterinary clinics, and specialty practices to maintain imaging reliability and safety.

Our process: from inspection to documentation

  • Inspections: Routine checks to verify performance, safety features, and manufacturer recommendations.
  • Calibrations: Precise adjustments to ensure measurements and indications meet clinical standards.
  • Repairs and parts: Timely fault resolution with access to a broad parts catalog to minimize downtime.
  • Documentation: Clear service reports, calibration certificates, and maintenance histories for audits and asset management.
  • Downtime-minimizing options: Loaner equipment and coordinated service windows to fit your operations.

Our technicians are trained to execute complex tasks across multiple disciplines, ensuring cohesive service across your asset ecosystem. The goal is to prevent problems, extend useful life, and maintain peak performance.

Brands we service and support

We maintain and repair equipment from a wide range of leading manufacturers, enabling us to support diverse fleets and OEM specifications. Representative brands we frequently service include:

  • Steris
  • Midmark
  • Tuttnauer
  • Skytron
  • Stryker
  • Hill-Rom
  • Welch Allyn
  • GE Healthcare
  • Philips
  • Medtronic
  • Getinge
  • Mindray
  • Edan
  • And many additional OEMs across biomedical, surgical, imaging, and sterile processing lines

This breadth allows us to tailor maintenance plans to your exact asset mix, whether you rely on sterilizers, anesthesia machines, patient monitors, or imaging equipment.

Service footprint: field service throughout many states

A strong wide reach is central to our service model. We maintain field service capability across multiple states and regions to deliver preventive maintenance, calibration, and repairs where you operate. The network is designed to shorten response times, minimize downtime, and provide consistent service quality whether you’re in a metropolitan hub or a regional facility. If your site is outside standard coverage, we typically arrange coordinated service through trusted partner channels to maintain continuity of care.

Why Auxo Medical stands out

  • Expert, certified technicians: Our biomedical engineers and technicians bring deep knowledge of equipment physiology, regulatory requirements, and clinical workflows. Ongoing manufacturer training keeps us current with new models and service practices.
  • OEM-aligned maintenance: Preventive maintenance and repairs mirror original manufacturer specifications to preserve device performance and safety.
  • Comprehensive reporting: Detailed service records, calibration certificates, and maintenance histories support audits, accreditation surveys, and asset management.
  • Flexible maintenance programs: From preventive maintenance contracts to on-demand repair support, we tailor plans to fit budgeting and clinical priorities.
  • OEM-equivalent warranties on refurbished components: When applicable, refurbished assets come with parity warranties that provide confidence in long-term performance.
  • Asset lifecycle optimization: In addition to maintenance and repairs, we assist with upgrades, refurbishments, and cost-conscious asset refresh strategies to maximize total cost of ownership.

Service portal, quotes, and next steps

  • Quick quotes: We prepare tailored preventative maintenance or repair quotes based on your facility’s asset mix, patient population, and scheduling constraints.
  • Equipment lists: Provide an up-to-date list of assets to receive targeted maintenance plans and pricing guidance.
  • Service portal: A secure portal that lets active service agreement clients track work orders, view maintenance histories, and manage service requests in real time.
  • Transparent communication: We emphasize proactive updates, clear expectations, and thorough documentation so you always know the status of your equipment.

If you’re ready to explore a preventative maintenance plan, an on-site inspection, or a comprehensive repair program, we can help you assess options, quantify potential savings, and design a roadmap that aligns with clinical goals and budget realities.

What facilities say about our maintenance and repair services

Clients consistently highlight our responsiveness, technical depth, and ability to keep critical equipment online during renovations and transitions. Testimonials emphasize quick response times, expert issue diagnosis, and smoother operation across sterilization, imaging, and bedside devices. These experiences reflect our commitment to dependable service that supports patient care and operational efficiency.

Asset strategy: upgrades, refurbishments, and conversion

Auxo Medical doesn’t just fix problems; we partner with you to optimize asset performance over time. In addition to routine maintenance and repairs, we offer:

  • Upgrades: Refresh aging equipment with modern capabilities to improve efficiency and outcomes.
  • Refurbishments: Reconditioned devices that meet or exceed OEM standards, often with favorable warranty terms.
  • Onsite refurbishments: In some cases, refurbishments can be done at your site to minimize disruption.
  • Trade-offs and budgeting: We help balance upfront costs with lifecycle savings to maximize return on investment.

By combining maintenance discipline with lifecycle optimization, facilities can achieve higher uptime, safer operations, and lower total cost of ownership.

How to start

  • Reach out to discuss your maintenance and repair needs.
  • Request a tailored maintenance plan or repair quote based on your current equipment list.
  • Access the service portal for ongoing management and reporting.
  • Consider an upgrade or refurbishment program to extend the life of critical devices.

Auxo Medical is dedicated to helping healthcare facilities sustain reliable operations, safeguard patient safety, and manage asset performance through proactive maintenance, precise calibration, and responsive repairs.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Maximum file size: 104.86MB

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Field Service - Imaging Equipment

C-Arm Preventative Maintenance and Repair: Trust Auxo Medical

C-Arms are central to intraoperative imaging, guiding procedures from navigation to verification. Keeping them calibrated, reliable, and safe requires a focused approach to preventative maintenance and rapid repair. Auxo Medical offers specialized, OEM-aligned care for C-Arms, backed by factory-trained technicians, comprehensive documentation, and a nationwide service footprint.

Why C-Arm maintenance matters

  • Image quality and patient safety: Regular calibration and system checks ensure optimal image fidelity and dependable safety features.
  • Procedure uptime: Proactive maintenance minimizes unplanned downtime that can delay surgeries or interventional tasks.
  • Radiation safety and compliance: Routine checks support regulatory compliance and dose management responsibilities.
  • Total cost of ownership: Preventive care reduces major repairs, extends equipment life, and preserves resale value.

We tailor C-Arm maintenance programs to your facility’s case mix, throughput, and budget, delivering consistent performance with minimal disruption.

What our C-Arm service covers

Our C-Arm services span the full lifecycle of the imaging console, detector, and mechanical assembly, ensuring the system stays within manufacturer specifications and clinical requirements. Our trained engineers diagnose, calibrate, repair, and validate performance across all critical subsystems.

  • System inspections: Visual audits of cables, connectors, gantry movement, and ergonomics.
  • Image chain calibration: Detector gain, flat-field corrections, brightness/contrast alignment, and pixel performance checks.
  • Geometric calibration and alignment: Ensuring accurate spatial registration between the X-ray source, detector, and patient.
  • Radiation safety and dose metrics: Verification of output, exposure limits, shielding, and interlocks.
  • Motorized gantry and positioning: Service of movement, speed, and precise positioning routines.
  • System diagnostics and fault resolution: On-site troubleshooting with access to a broad parts catalog.
  • Preventive maintenance kit integration: OEM-aligned kits and updates to minimize downtime and preserve warranty terms.
  • Documentation: Calibration certificates, service reports, and maintenance histories for audits and surveys.

Brand-agnostic approach with deep OEM knowledge lets us customize maintenance plans for your specific C-Arm model and workflow.

Our preventive maintenance program

  • Preventative Maintenance Agreements for OEC 9800 and 9900 C-Arms
  • Scheduled PM visits: Regularly timed inspections, calibration checks, and preventative tasks per manufacturer guidance.
  • Performance verification: Image quality tests, geometry checks, and detector performance assessments.
  • Safety and compliance checks: Interlocks, warning systems, shielding integrity, and observer safety precautions.
  • Parts readiness: On-hand spare parts and calibration tools to accelerate repairs and reduce callbacks.
  • Documentation discipline: Detailed reports and certificates to support internal QA and regulatory surveys.
  • Flexible scheduling: Maintenance windows designed to fit OR schedules and patient care needs.
  • Remote support options: Remote diagnostics and PACS/DICOM sanity checks where applicable.

When repairs are needed

  • Warning signs: Degraded image quality, misalignment, artifact production, unexpected dose fluctuations, or abnormal system alarms.
  • Quick-response protocol: Rapid on-site diagnostics, prioritized parts, and transparent timelines.
  • Salvage and refurbishment options: In some cases, refurbishment or replacement of select components can restore performance at a fraction of new-equipment cost.

Why choose Auxo Medical for your C-Arm needs

  • OEM-aligned maintenance: Services mirror manufacturer specifications to protect performance and safety.
  • Factory-trained technicians: Engineers with direct training on C-Arm platforms and related imaging workflow.
  • On-hand parts and kits: Ready access to common components and calibration tools to shorten downtime.
  • Thorough documentation: Clear calibration records and maintenance histories for audits and accreditation.
  • Nationwide field coverage: Responsive service teams across multiple states to minimize downtime.
  • Customer-focused support: Transparent communication, flexible scheduling, and proactive problem-solving.

Access to value-added capabilities

  • Service portal access: Track work orders, view maintenance histories, and manage service requests in real time.
  • Imaging workflow support: PACS/DICOM troubleshooting to bolster image transfer and storage integrity.
  • Upgrades and refurbishments: Guidance on modernizing or refurbishing C-Arm setups to improve performance and cost efficiency.
  • Cost savings: Competitive pricing and bundled service options to maximize value.

Getting started

  • Request a C-Arm PM quote or repair quote: Share your model, throughput, and service needs for a tailored plan.
  • Schedule a site assessment: On-site evaluation to calibrate maintenance needs to your clinical workflow.
  • Access the service portal: Manage service requests and view maintenance histories in real time.
  • Consider upgrades or refurbishments: Explore cost-conscious options to extend peak performance.

Auxo Medical is dedicated to helping healthcare facilities sustain reliable intraoperative imaging, safeguard patient safety, and optimize asset performance through proactive C-Arm maintenance, precise calibration, and responsive repairs.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 104.86MB

Sending

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