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Auxo Medical - Your Medical & Lab Equipment Solutions Provider

Medical and Lab Equipment Sales, Maintenance and Repair Services

Healthcare organizations rely on dependable medical and laboratory equipment to provide safe patient care, maintain efficient workflows and meet operational requirements. When equipment fails, even a short period of downtime can affect procedures, staff productivity and patient access.

At Auxo Medical, we provide new and refurbished medical and laboratory equipment, field maintenance, preventive maintenance programs and repair services for healthcare, research and industrial facilities. Since 1998, we have helped organizations purchase, maintain, repair, upgrade and replace the equipment they depend on every day.

From biomedical equipment and sterile processing systems to anesthesia machines and imaging equipment, we offer practical solutions designed to support your facility’s needs and budget.

New and Refurbished Medical Equipment

Our medical and laboratory equipment catalog includes new, refurbished and reconditioned equipment for hospitals, ambulatory surgery centers, outpatient clinics, physician offices, dental practices, veterinary facilities, laboratories and research organizations.

Available equipment may include:

  • Hospital beds and stretchers
  • Surgical tables and procedure chairs
  • Patient monitors and ECG machines
  • Anesthesia machines and monitors
  • Sterilizers and autoclaves
  • Washer disinfectors
  • Ultrasonic cleaners
  • Surgical and examination lights
  • Electrosurgical units
  • C-arms and portable X-ray systems
  • Laboratory equipment
  • Steam generators and boilers
  • Medical equipment parts and accessories
  • Emergency transport equipment
  • Dental and veterinary equipment

We offer equipment from many leading manufacturers, including Steris, Hill-Rom, Stryker, Midmark, GE Healthcare, Philips, Mindray, Medtronic, Tuttnauer, Belimed, Siemens, Fuji and other widely used brands.

Refurbished Medical Equipment for Cost-Conscious Facilities

Refurbished medical equipment can help healthcare facilities control capital expenses while maintaining access to dependable technology. We do more than simply clean and resell used equipment. Depending on the product, our refurbishment process may include disassembly, inspection, testing, parts replacement, repair and reconditioning.

Our refurbishment process is documented and can be provided to customers. Many refurbished products are returned to like-new condition and may include a typical one-year parts and labor warranty. Warranty terms vary by product.

Refurbished equipment can be a practical solution for:

  • Opening a new medical practice
  • Expanding an existing department
  • Replacing equipment at the end of its service life
  • Adding backup equipment
  • Supporting temporary or seasonal capacity
  • Managing a limited capital budget
  • Standardizing equipment across multiple locations
  • Equipping a new laboratory or research facility

We also offer equipment installation, financing, trade-in support and equipment valuation services.

Medical Equipment Maintenance and Repair Services

Regular maintenance helps healthcare organizations identify potential problems before they cause unexpected downtime. Our medical equipment maintenance and repair services include inspections, preventive maintenance, troubleshooting, calibration, repairs and service documentation.

We service a wide variety of equipment from leading manufacturers. Our technicians are factory trained on select equipment and include AAMI Certified Biomedical Equipment Technicians.

Our maintenance and repair programs can help facilities:

  • Improve equipment reliability
  • Extend the useful life of capital equipment
  • Reduce unexpected equipment failures
  • Support regulatory and operational requirements
  • Create more predictable maintenance costs
  • Maintain detailed service records
  • Minimize disruptions to patient care

We can support individual repair requests as well as customized service agreements for facilities with multiple departments or locations.

Biomedical Equipment Service

Our biomedical equipment service team maintains and repairs many of the devices used in hospitals, physician offices and outpatient facilities.

Biomedical equipment we service includes:

  • Patient monitors and ECG machines
  • Ultrasound machines
  • Surgical tables and examination tables
  • Operating room and surgical lighting
  • Stretchers and hospital beds
  • Electrosurgical units
  • Defibrillators
  • Ventilators
  • Other general biomedical equipment

We service brands such as GE Healthcare, Datascope, Philips, Mindray, Edan, Medtronic, Steris, Midmark, Skytron, Stryker, Hill-Rom and others.

Our biomedical equipment services may benefit:

  • Hospitals and health systems
  • Ambulatory surgery centers
  • Outpatient clinics
  • Primary care offices
  • Specialty medical practices
  • Dental practices
  • Veterinary clinics
  • Medical equipment distributors
  • Healthcare systems with multiple locations

We follow applicable AAMI recommendations and NFPA 99 guidelines when performing service work. Active service agreement customers may also receive access to our service portal, where they can submit work orders, manage equipment information and review repair and maintenance history.

Sterile Processing Equipment Maintenance and Repair

Sterile processing departments depend on reliable equipment to clean, disinfect and sterilize surgical instruments. A malfunctioning sterilizer, washer or ultrasonic cleaner can create workflow bottlenecks and delay instrument availability.

Through our sterile processing equipment service, we provide preventive maintenance and repair services for:

  • Small, medium and large sterilizers
  • Steam sterilizers
  • Tabletop autoclaves
  • Washer disinfectors
  • Ultrasonic cleaners
  • Steam generators
  • Boilers
  • CSSD and SPD equipment

We service equipment from manufacturers including Steris, AMSCO, Tuttnauer, Lancer, Spire, Primus, Scientek, Consolidated, Sharpertek, Belimed, BetaStar, Reimers and others.

Our sterile processing service plans can be customized according to your equipment, operating schedule and budget. Depending on your needs, we can provide comprehensive maintenance and repair coverage, scheduled labor-only maintenance or other service plan options.

Sterile processing equipment service can benefit:

  • Hospital central sterile departments
  • Ambulatory surgery centers
  • Dental offices
  • Outpatient surgical facilities
  • Veterinary hospitals
  • Medical device manufacturers
  • Research laboratories
  • Universities and academic institutions
  • Facilities undergoing renovation or expansion

If your facility does not have a central steam supply, we can also help identify sterilizers and washers with integral steam boilers. For facilities that need steam for several devices, we can provide freestanding boiler solutions.

Anesthesia Equipment Maintenance and Repair

Anesthesia equipment must operate reliably before, during and after surgical procedures. We provide anesthesia equipment maintenance and repair for medical, dental and veterinary facilities.

Our anesthesia equipment services include:

  • Anesthesia machines
  • Anesthesia monitors
  • Anesthesia booms
  • Vaporizers
  • Medical anesthesia equipment
  • Dental anesthesia equipment
  • Veterinary anesthesia equipment

We service equipment from manufacturers such as GE Healthcare, Mindray, Datex-Ohmeda, Dräger and Penlon. Our technicians inspect, test, maintain and repair the components of qualifying anesthesia systems.

Anesthesia equipment service may benefit:

  • Hospital operating rooms
  • Ambulatory surgery centers
  • Dental surgery practices
  • Veterinary hospitals
  • Specialty clinics
  • Outpatient procedure centers

Preventive maintenance can help these facilities reduce unexpected interruptions and establish a more predictable equipment service schedule.

Imaging Equipment Service and Repair

Imaging equipment is essential for diagnosis, surgical guidance and patient evaluation. Our imaging equipment service team provides inspections, maintenance and repairs for several types of fluoroscopy and X-ray equipment.

We service:

  • C-arms
  • Radiographic and fluoroscopic rooms
  • Catheterization laboratories
  • Portable X-ray systems

Our imaging equipment services include:

  • Equipment inspections
  • Preventive maintenance
  • Repairs
  • Equipment de-installation
  • Equipment relocation
  • PACS troubleshooting
  • Basic DICOM troubleshooting
  • Preventive maintenance plans for select OEC 9800 and OEC 9900 systems

We service imaging equipment from GE Healthcare, OEC, Fuji, Siemens, Philips and Shimadzu.

Imaging equipment repair and maintenance may benefit:

  • Hospitals
  • Orthopedic practices
  • Pain management clinics
  • Cardiology departments
  • Ambulatory surgery centers
  • Emergency departments
  • Diagnostic imaging facilities
  • Veterinary clinics
  • Chiropractic practices
  • Mobile imaging providers

We do not service MRI and CT scanners, but we provide field services for qualifying fluoroscopy and X-ray systems, including C-arms, catheterization labs and radiographic rooms.

Equipment Installation, Upgrades and Trade-Ins

Purchasing equipment is only one part of managing a medical or laboratory operation. We also help customers implement, upgrade and replace equipment throughout its lifecycle.

Our additional services include:

  • Equipment installation
  • Sales consultation
  • Equipment financing
  • Equipment valuation
  • Equipment liquidation
  • Equipment trade-ins
  • Staff training
  • Parts sourcing
  • Equipment upgrades
  • Equipment refurbishment
  • Equipment de-installation and relocation
  • Turnkey surgical suite leasing
  • Turnkey sterile processing suite leasing

We can upgrade or refurbish qualifying equipment onsite, or remove and replace older equipment with a more cost-effective solution. Trade-in and liquidation services may be useful for facilities that are closing, merging, renovating or purchasing new capital equipment.

We also offer OEM and aftermarket parts for many types of medical and laboratory equipment.

Medical Equipment Parts and Accessories

A missing or defective part can prevent an otherwise functional device from being used. We provide access to a wide range of OEM and aftermarket parts and accessories for medical, laboratory and sterile processing equipment.

Parts may be useful for:

  • Sterilizers and autoclaves
  • Washer disinfectors
  • Ultrasonic cleaners
  • Surgical tables
  • Hospital beds
  • Patient monitors
  • Anesthesia equipment
  • Imaging systems
  • Laboratory equipment
  • Medical accessories and supplies

Contact us with the equipment manufacturer, model and part information so we can help identify an appropriate solution.

Industries We Serve

Our products and services support organizations across healthcare, science, research and industry. We provide field service in Virginia, Maryland and Washington, D.C., North Carolina, Tennessee, South Carolina, Georgia, Florida, Ohio, Michigan and Kentucky.

We also deliver equipment throughout the contiguous United States and may ship internationally in select situations.

Industries that may benefit from our equipment and services include:

  • Hospitals and health systems
  • Ambulatory surgery centers
  • Outpatient clinics
  • Physician offices
  • Dental practices
  • Veterinary hospitals and clinics
  • Medical and research laboratories
  • Universities and research institutions
  • Agricultural organizations
  • Aerospace companies
  • Food processing facilities
  • Medical equipment distributors
  • Industrial facilities

Use Case: Equipping a New Ambulatory Surgery Center

A new ambulatory surgery center may need surgical tables, patient monitors, anesthesia machines, surgical lighting, sterilizers, washer disinfectors and stretchers. We can help the facility source new or refurbished equipment, coordinate installation and create a preventive maintenance plan for critical devices.

Use Case: Reducing Sterile Processing Downtime

A hospital or surgery center experiencing repeated autoclave or washer disinfector problems may benefit from a customized sterile processing maintenance plan. Scheduled inspections and repairs can help identify recurring problems, improve equipment reliability and reduce unexpected disruptions.

Use Case: Expanding a Medical or Research Laboratory

A laboratory expanding its testing or research capabilities may need additional equipment without exceeding its capital budget. Refurbished laboratory and medical equipment can help the organization add capacity while maintaining resources for staffing, facility improvements and other priorities.

Use Case: Replacing Aging Biomedical Equipment

A physician practice, hospital department or veterinary facility may use our equipment sales, refurbishment and upgrade services to replace aging devices. We can help evaluate available options based on equipment condition, intended use, budget and service requirements.

Why Choose Auxo Medical?

We combine medical equipment sales with field service, maintenance and repair capabilities. This allows us to support customers before, during and after an equipment purchase.

Customers choose us for:

  • New and refurbished equipment options
  • Experienced and factory-trained technicians
  • AAMI Certified Biomedical Equipment Technicians
  • Customized preventive maintenance plans
  • Sterile processing equipment expertise
  • Biomedical equipment service
  • Anesthesia equipment repair
  • Imaging equipment maintenance
  • Equipment installation
  • Equipment parts and accessories
  • Financing options
  • Trade-in and liquidation support
  • Service documentation
  • A service portal for eligible agreement customers
  • Emergency repair availability for qualifying needs
  • Potential savings compared with OEM service providers

We can help develop a maintenance strategy based on equipment type, age, usage, risk and budget. Preventive maintenance plans can also help biomedical and clinical engineering teams organize service schedules and maintain equipment records.

Request a Medical Equipment Service or Repair Quote

If your facility needs medical equipment, laboratory equipment, preventive maintenance or field repair, we can help evaluate your requirements and identify a practical solution.

Contact us to request information about:

  • Medical equipment sales
  • Refurbished medical equipment
  • Laboratory equipment
  • Biomedical equipment repair
  • Sterile processing equipment maintenance
  • Autoclave and sterilizer repair
  • Anesthesia machine service
  • Imaging equipment maintenance
  • Equipment parts
  • Equipment installation
  • Financing
  • Trade-ins
  • Equipment valuation and liquidation

Provide your facility information, equipment list and service requirements so we can better understand your needs. We can then help develop an equipment or maintenance solution that supports your budget, workflow and long-term goals.

At Auxo Medical, we help healthcare, laboratory and industrial organizations keep essential equipment operating reliably—from a single replacement device to a comprehensive service program.

Contact Us

* Please note:  Auxo Medical does not provide services for personal equipment.

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Maximum file size: 516MB


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Auxo Medical Field Service Areas

Field Service Areas for Medical and Lab Equipment Maintenance and Repair

When critical equipment goes down, your team feels it immediately: delayed cases, disrupted workflows, frustrated staff, and added risk for patients. That’s why we built Auxo Medical around one simple goal—keep healthcare and lab operations running with dependable onsite service.

We provide preventative maintenance, inspections, calibrations, and repair for a wide range of medical and lab equipment, with a strong focus on sterile processing, biomedical, anesthesia, and imaging systems. Our field coverage is regional, and service categories can vary by location—so the fastest way to confirm availability is to review the service area pages below and contact us for a quote.

If you’re ready to schedule service, visit our Contact page. If you don’t see your city listed, reach out anyway—we may still have a solution.


What We Service (and Why Preventative Maintenance Matters)

Preventative maintenance is about more than “checking a box.” It’s how you reduce downtime, catch small issues before they become major failures, and maintain consistent performance for staff and patients. In regulated environments, it also supports documentation needs and helps keep equipment aligned with common safety and quality expectations.

  • Sterile processing equipment:
    We help keep sterilizers, autoclaves, washer disinfectors, ultrasonic cleaners, steam generators, and boilers operating reliably—supporting sterile workflows and instrument turnaround.
    Learn more on our Sterile Processing Equipment Service page.
  • Biomedical equipment:
    We service many everyday clinical workhorses such as patient monitors, ECG, exam and surgical tables, OR lighting, stretchers, beds, and more—helping you maintain safe, consistent patient care.
    Learn more on our Biomedical Equipment Service page.
  • Anesthesia equipment:
    We inspect, maintain, calibrate, and repair anesthesia machines, anesthesia monitors, and related systems—supporting safety and performance in the OR and procedural environments.
    Learn more on our Anesthesia Equipment Service page.
  • Imaging equipment:
    We support inspections and repairs for systems such as C-arms, R/F rooms, cath labs, and portable X-ray—plus help with common operational issues like image quality problems and basic PACS/DICOM troubleshooting.
    Learn more on our Imaging Equipment Service page.

Our Field Service Areas

We provide onsite service across the following field service areas. Select your region to see local coverage details and common cities we support.


Local Coverage Highlights (By Region)

Below are high-level examples of the cities and metros we commonly support..

Virginia medical and lab equipment maintenance and repair

Across Virginia, we support facilities in and around Richmond, Chesterfield, Charlottesville, Roanoke, Newport News, Norfolk, Virginia Beach, Fredericksburg, Alexandria, and Arlington—plus surrounding areas. We provide preventative maintenance, inspections, calibrations, and repair for sterile processing, biomedical, anesthesia, and imaging equipment (services may vary by location).

Maryland and Washington, DC medical equipment service

In Maryland and the DC region, we commonly serve Baltimore, Glen Burnie, Annapolis, Frederick, College Park, Bethesda, and Washington, DC—plus nearby areas that border Northern Virginia. We provide preventative maintenance, inspections, calibrations, and repair for sterile processing, biomedical, anesthesia, and imaging equipment (services may vary by location).

North Carolina preventative maintenance and repair

In North Carolina, we support a wide range of facilities in and around Raleigh, Durham, Winston-Salem, Charlotte, Fayetteville, Greensboro, Greenville, Wilmington, and Asheville. Our local technicians help keep sterile processing, biomedical, anesthesia, and imaging equipment operating safely and consistently (services may vary by location).

East Tennessee medical equipment repair and preventative maintenance

Our East Tennessee service area includes key cities such as Knoxville, Chattanooga, and Cookeville, and can extend into nearby regions like Huntsville and Dalton depending on the service need. If your facility is in East or Central Tennessee—or nearby areas of Alabama or Georgia—contact us and we’ll help confirm coverage and service availability.

South Carolina medical and lab equipment service

In South Carolina, we commonly support facilities in and around Columbia, Florence, Myrtle Beach, and Charleston. Our South Carolina coverage can also include nearby cross-border metros depending on the service request, including areas near Charlotte, Savannah, and Augusta. If you’re unsure whether your site is in range, contact us—we’ll verify quickly.

Atlanta Metro, Georgia medical equipment maintenance and repair

In the Atlanta Metro area, we frequently serve facilities in Atlanta as well as surrounding communities such as Roswell, Gainesville, Athens, Alpharetta, Marietta, Carrollton, Macon, Newnan, Peachtree City, and Griffin. We help clinical and lab teams reduce downtime through consistent preventative maintenance and responsive repairs.

Central Florida sterile processing and medical equipment service

Our Central Florida coverage includes areas such as Tampa, St. Petersburg, Orlando, Lakeland, Sarasota, Fort Myers, West Palm Beach, Port St. Lucie, Melbourne, Daytona Beach, and Ocala. If you’re searching for reliable sterile processing equipment repair and preventative maintenance in Florida, we’re built for fast response and practical, facility-friendly service.

Central and Western Ohio medical equipment service

In Ohio, we commonly serve the Central and Western region, including Dayton, Columbus, Cincinnati, Springfield, and Lima. Coverage may also extend into nearby areas depending on the service request. If you need preventative maintenance or repair support for medical or lab equipment in this region, contact us and we’ll confirm scheduling options.

Lexington, Kentucky and surrounding areas

Our Kentucky coverage commonly includes Lexington, Frankfort, Somerset, Louisville, and nearby areas. If your facility needs dependable service for sterile processing, biomedical, anesthesia, or other supported equipment types, we’ll help you plan a maintenance strategy that reduces downtime and surprises.

Grand Rapids, Michigan and surrounding areas

In Michigan, we commonly serve Grand Rapids and surrounding areas, including cities such as Lansing, Midland, Flint, Farmington Hills, Westland, and Jackson. If you need a partner for preventative maintenance and repair that keeps your equipment reliable and your schedules on track, we’re ready to help.


How to Request Service (Fast)

We make it simple to get the process started—especially if your equipment is down or you’re planning preventative maintenance across multiple devices.

  • Send a service request: Use our contact form to tell us what you have, what’s happening, and where you’re located.
  • Share an equipment list: If you’re looking for a preventative maintenance plan, an equipment list helps us scope the visit and speed up quoting.
  • Schedule onsite support: We coordinate timing to match your facility workflow, access requirements, and clinical schedule.
  • Get documentation-ready service: We focus on clear service reporting so your team can support internal requirements and audits.

Common Equipment We Support (Examples)

Exact equipment coverage depends on service area and technician availability, but these are common examples of what we support.

Sterile processing equipment

  • Sterilizers and autoclaves
  • Large sterilizers
  • Washer disinfectors (including glassware washers)
  • Ultrasonic cleaners
  • Steam generators and boilers

Biomedical equipment

  • Patient monitors and ECG systems
  • Exam tables and surgical tables
  • OR and surgical lighting
  • Stretchers and beds
  • Electrosurgical units and related equipment

Anesthesia equipment

  • Anesthesia machines and anesthesia monitors
  • Preventative maintenance and corrective repairs aligned to manufacturer specifications
  • Support for core anesthesia system components, from gas delivery and vaporizers to breathing circuits and monitoring

Imaging equipment

  • C-arms
  • R/F rooms
  • Cath labs
  • Portable X-ray systems
  • Support with imaging-related performance issues, including image quality concerns and basic PACS/DICOM troubleshooting

Who We Help

We support a wide range of organizations that rely on medical and lab equipment uptime, including hospitals, surgery centers, outpatient clinics, laboratories, and other professional facilities. If you’re responsible for equipment reliability and compliance documentation, we’re built to be the partner you can call for both preventative maintenance and urgent repairs.

Please note: we do not provide services for personal equipment.


Field Service FAQ

Do you only work in the locations listed above?

Those are our primary field service areas. If you’re outside the listed regions, contact us anyway—we may still be able to help depending on the request and scheduling.

Do you offer preventative maintenance plans?

Yes. We provide preventative maintenance options and can tailor service to your equipment mix, usage, and operational needs. Sharing an equipment list helps us recommend the right approach.

Can you handle both planned maintenance and repairs?

Yes. We support scheduled preventative maintenance as well as repair service when equipment fails or performance drops.

Do you support documentation needs for facilities?

Yes. We prioritize clear service reporting and documentation to help your team support internal requirements and common regulatory expectations.


Ready to Confirm Coverage and Get a Quote?

Visit our Field Service Areas page to review coverage, then contact us to request service. We’ll help you confirm availability, scope the visit, and keep your equipment performing the way your team needs it to.

Contact us to request a maintenance or repair quote

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Maximum file size: 516MB


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Field Service - Imaging Equipment

Imaging Equipment Service, Maintenance & Repairs

When imaging goes down, everything backs up: patients wait longer, schedules get reshuffled, clinicians lose critical diagnostic visibility, and revenue takes a hit. At Auxo Medical, we help hospitals, outpatient imaging centers, and clinics protect uptime with dependable imaging equipment service, preventive maintenance, and repair—delivered with clear communication and practical solutions.

This article explains how we approach imaging support, what equipment we commonly service, and what you can expect from a high-quality maintenance program—so you can make confident decisions for your department, your patients, and your budget.


Why imaging equipment uptime matters

Modern diagnostic imaging is the heartbeat of patient workflow. Whether you’re running a high-volume outpatient schedule or supporting an ER, uptime affects:

  • Patient care and speed to diagnosis
  • Staff productivity and scheduling
  • Repeat imaging risk and image quality
  • Regulatory readiness and documentation
  • Service costs over the life of the system

Unplanned downtime is often expensive not just because of the repair, but because of the ripple effects. That’s why our focus isn’t only “fix it fast”—it’s also preventing failures with disciplined imaging equipment maintenance.


What imaging equipment do we service?

We support a wide range of diagnostic imaging modalities. If your facility relies on it for clinical imaging, there’s a strong chance we can help maintain and repair it.

Common categories include:

X-ray / Radiography (including DR/CR)

From image quality issues to generator faults and detector-related troubleshooting, X-ray service and repair often requires both technical experience and careful calibration to maintain consistent results.

Fluoroscopy & R/F rooms

Fluoro systems combine mechanical, imaging, and safety-critical elements. We help with fluoroscopy repairs, image chain issues, table and positioning concerns, and performance checks.

Mobile X-ray & C-arms

Mobiles are workhorses—and they take a beating. We commonly see cable wear, braking and steering issues, monitor problems, and generator or exposure inconsistencies. Our C-arm service and mobile imaging support is designed to reduce disruptions in surgery and pain management workflows.

If you’re not sure whether your specific model is supported, we’ll talk through it—our goal is to offer a realistic plan, not guesswork.


Our approach to imaging equipment maintenance

At Auxo Medical, we prioritize service that’s easy to work with: responsive, transparent, and organized. Strong imaging support typically includes five pillars:

1) Preventive maintenance (PM) that’s actually preventive

Preventive maintenance isn’t a checkbox. Done correctly, PM reduces emergency calls, extends component life, and keeps image quality consistent.

Depending on the modality, PM may include:

  • Visual inspections and wear checks (cables, connectors, moving assemblies)
  • Mechanical alignment and operational verification
  • Cleaning, airflow checks, and cooling pathway inspection
  • Functional testing of interlocks and safety mechanisms
  • Image quality verification and artifact checks
  • Calibration/verification tasks aligned to system requirements
  • Documentation for your records and compliance needs

2) Clear troubleshooting and root-cause thinking

A recurring error isn’t “bad luck”—it’s a signal. We aim to diagnose the underlying cause, not just reset the alarm. That means methodical testing, reviewing history when available, and verifying performance after repairs.

3) Practical repair options

Facilities vary. Some need full coverage. Others prefer time-and-materials support, PM-only, or help filling gaps for an internal biomed team. We work with you to choose a plan that fits your risk tolerance and budget.

4) Service documentation you can use

Whether you need internal records or are preparing for audits and inspections, we provide clear service reporting—what we found, what was done, and what recommendations (if any) remain.

5) Communication that respects your schedule

Imaging downtime is stressful. We keep the process straightforward: coordinated scheduling, status updates, and realistic timelines.


Common imaging equipment problems we help solve

While every modality has its own personality, many service calls fall into familiar patterns. Here are examples of issues we often address through imaging equipment repair:

  • Intermittent faults triggered by worn cables, loose connections, or power instability
  • Image artifacts caused by detector issues, shielding problems, calibration drift, or mechanical alignment
  • Tube-related concerns such as inconsistent exposures, warm-up issues, or performance degradation (where applicable)
  • Cooling and airflow problems that lead to overheating, shutdowns, or shortened component life
  • Table and positioning errors from mechanical wear, sensors, or drive components
  • Workstation and display issues including freezes, communication errors, or integration trouble

Some failures are sudden, but many give early warning signs—odd noises, intermittent artifacts, longer boot times, minor error codes, or “it only happens sometimes.” We encourage teams to report these early; it often prevents bigger downtime later.


Service plans built around your facility

Different departments need different coverage. We commonly support customers with:

  • On-demand repairs (time & materials) when you need help fast
  • Preventive maintenance agreements to reduce breakdowns and stabilize performance
  • Full-service support options for departments that want predictable coverage

If you’re comparing OEM vs. independent imaging service, we’re happy to walk through pros/cons and help you decide what’s best for your department—not just what’s easiest in the moment.


Why choose Auxo Medical for imaging equipment service?

When you’re selecting an imaging service partner, the details matter. We focus on the fundamentals that keep service relationships strong over the long run:

  • Responsiveness and follow-through (because downtime is urgent)
  • A maintenance mindset that prevents repeat issues
  • Straightforward communication with your clinical and technical teams
  • Flexible options that match how your facility operates
  • Reliable documentation so you’re not chasing paperwork later

Our goal is simple: keep your imaging equipment dependable, your workflow steady, and your team supported.


Imaging equipment maintenance FAQ

How often should imaging equipment receive preventive maintenance?

It depends on modality, utilization, and manufacturer guidance. High-volume systems often require more frequent checks. We’ll help you match PM frequency to your usage and uptime goals.

What should we do before calling for imaging equipment repair?

If safe to do so, note the error message/code, what was happening when the issue occurred, and whether the problem is repeatable. Also record recent changes (power events, construction, software updates, room temperature issues). These details can significantly speed up troubleshooting.

Can preventive maintenance reduce total cost of ownership?

In many cases, yes. PM helps catch wear early, reduces surprise downtime, and can extend the useful life of key components. It also helps maintain consistent image quality, which reduces repeats and workflow disruptions.


Get help with imaging equipment repairs or preventive maintenance

If you’re looking for a partner for imaging equipment service, maintenance, or repair, we’re ready to help. At Auxo Medical, we support imaging departments with practical service options designed to protect uptime and simplify your operations.

Contact Auxo Medical by filling out the form below or calling our office at (888) 728-8448 and as for our Imaging Equipment Service Team to discuss your modality, your challenges, and the level of coverage that makes sense for your facility.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 516MB


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Field Service - Imaging Equipment

Expert Solutions for Imaging Equipment Service & Repair from Auxo Medical

In today’s healthcare environment, accurate diagnosis and effective treatment depend heavily on high-quality imaging equipment such as X-ray machines, C-arms, ultrasound devices, and more. Ensuring that these sophisticated devices operate at peak performance is critical for patient care, safety, and compliance. Auxo Medical specializes in providing expert service, maintenance, and repair solutions for all types of medical imaging equipment.


Why Choose Auxo Medical for Imaging Equipment Service & Repair?

1. Skilled Certified Technicians and Engineers

Our team comprises highly trained, industry-certified technicians with extensive experience in servicing a wide range of imaging systems. We understand the complexity of modern imaging technology and deliver precise diagnostics and repairs.

2. Comprehensive Service & Maintenance

From routine preventive maintenance to emergency repairs, Auxo Medical offers comprehensive service plans tailored to your facility’s needs. Regular maintenance reduces downtime, extends equipment lifespan, and ensures optimal image quality.

3. Fast Response & Minimal Downtime

We recognize how critical imaging equipment is to your operations. Our rapid response team minimizes downtime, ensuring your imaging systems are back online quickly, so your patients receive timely diagnoses.

4. Equipment Calibration & Performance Validation

Accurate imaging is essential for diagnosis. We provide calibration and performance validation services to ensure your devices meet industry standards and deliver precise results.

5. Cost-Effective & Reliable Solutions

We offer quality refurbished equipment and cost-effective service plans, helping your facility stay within budget while maintaining high standards of care and compliance.


Why Reliability Matters in Imaging Equipment

Malfunctioning or poorly maintained imaging devices can lead to inaccurate diagnoses, treatment delays, and regulatory issues. Partnering with Auxo Medical ensures your imaging equipment remains reliable, safe, and compliant with industry regulations.


Trust Auxo Medical for Your Imaging Equipment Needs

Our dedicated team is committed to providing expert, reliable, and affordable solutions for all your imaging service and repair needs. We help you maintain the highest standards of patient care through equipment that performs flawlessly.

Visit www.auxomedical.com or call (888) 728-8448 today to learn more about our imaging equipment services and repair solutions.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 516MB


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Auxo Medical — Your Partner in Ensuring Accurate, Reliable, and Safe Imaging Technology.

Field Service - Imaging Equipment

Maintaining Peak Performance: Imaging Equipment Service and Repair

In healthcare, the reliability and accuracy of imaging equipment are non-negotiable. From C-arms and R/F rooms to portable X-ray systems and sophisticated cath labs, these technologies are the cornerstones of accurate diagnoses, effective treatments, and ultimately, optimal patient outcomes. However, these complex systems require diligent care and expert maintenance to ensure they consistently deliver peak performance. This is where Auxo Medical steps in, offering a comprehensive suite of imaging equipment service and repair solutions designed to keep your facility running smoothly and efficiently.

The Critical Role of Imaging Equipment in Modern Healthcare

Imaging equipment plays a pivotal role across a wide spectrum of medical specialties. Radiologists rely on X-ray machines and R/F rooms for diagnostic imaging, while surgeons utilize C-arms for real-time visualization during procedures. Cardiologists depend on cath labs for interventional cardiology, and veterinarians and chiropractors also leverage imaging technologies for their respective practices. The accuracy and reliability of these systems directly impact the quality of care that can be provided.

When imaging equipment malfunctions or experiences performance degradation, the consequences can be significant. Diagnostic delays, inaccurate diagnoses, compromised treatment plans, and even potential safety risks can arise. Furthermore, equipment downtime translates to lost revenue, scheduling disruptions, and increased operational costs.

Auxo Medical: Your Trusted Partner for Imaging Equipment Service and Repair

Auxo Medical understands the critical importance of maintaining your imaging equipment in optimal condition. With a team of highly skilled field service engineers and a commitment to providing exceptional service, Auxo Medical offers a comprehensive range of solutions tailored to meet the unique needs of your facility. Whether you require routine inspections, emergency repairs, equipment de-installation and relocation, or PACS/DICOM troubleshooting, Auxo Medical has the expertise and resources to keep your imaging systems running smoothly.

Comprehensive Service Offerings

Auxo Medical’s imaging equipment service and repair offerings encompass a wide range of solutions, including:

  • Equipment Inspections

    Proactive inspections are essential for identifying potential issues before they escalate into major problems. Auxo Medical’s thorough inspection process includes visual inspections, functionality tests, image quality assessments, calibration checks, safety feature verification, radiation safety checks, electrical safety tests, and software checks. These inspections help ensure that your equipment is operating safely, accurately, and efficiently.

  • Repair Service

    When equipment malfunctions, prompt and reliable repair service is crucial. Auxo Medical’s experienced technicians are equipped to diagnose and repair a wide range of issues, including component failures, electrical problems, mechanical issues, image processing errors, and safety feature malfunctions. They utilize advanced diagnostic tools and techniques to identify the root cause of the problem and implement effective solutions.

  • Equipment De-installation and Relocation

    Whether you’re renovating your facility, acquiring new equipment, or optimizing your clinical workflow, Auxo Medical can assist with the de-installation and relocation of your imaging systems. Their team of experts ensures that the equipment is safely and efficiently moved, minimizing downtime and disruption to your operations.

  • PACS and DICOM Basic Troubleshooting

    In today’s digital healthcare environment, seamless integration between imaging equipment and PACS (Picture Archiving and Communication System) is essential. Auxo Medical provides basic troubleshooting services to address connectivity issues, image retrieval problems, user access issues, storage concerns, and failed transfers, ensuring that your imaging workflow is optimized.

Recognizing the Need for Service

Identifying the signs that your imaging equipment requires service is crucial for preventing major breakdowns and ensuring optimal performance. Some common indicators include:

  • Decreased Image Quality: Noticeable blurriness, artifacts, or distortions in images.
  • Frequent Error Messages: Regular occurrence of error codes or alerts on the display.
  • Inconsistent Performance: Variability in equipment performance or functionality.
  • Physical Signs of Wear: Visible damage to cables, connectors, or components.
  • Unusual Noises: Grinding or irregular buzzing during operation.
  • User Complaints: Feedback from operators regarding malfunctions or issues.

Compliance and End-of-Life Support

Maintaining compliance with regulatory agencies such as the FDA and state health departments is paramount. Auxo Medical’s service solutions help ensure that your imaging equipment meets all necessary compliance requirements. Additionally, Auxo Medical provides continued service and support for equipment that is approaching manufacturer end-of-life (EOL), helping you extend the lifespan of your valuable assets.

Why Choose Auxo Medical?

There are several compelling reasons to choose Auxo Medical for your imaging equipment service and repair needs:

  • Expertise and Experience: Auxo Medical’s team of highly skilled field service engineers possesses extensive experience in servicing and repairing a wide range of imaging equipment from leading manufacturers such as GE Healthcare, Fuji, Siemens, Philips, and Shimadzu.
  • Quick Turnaround Times: Auxo Medical understands the importance of minimizing downtime. With strategically located field service engineers, they provide rapid assessments and prompt repairs throughout Virginia, Washington D.C., Maryland, and North Carolina.
  • Comprehensive Service Contracts: Auxo Medical offers flexible service contracts that can be tailored to meet your specific needs and budget. They also provide the unique opportunity to combine biomedical, SPD, anesthesia, and imaging service contracts for optimal service and savings.
  • 24/7 Emergency Service: Auxo Medical provides 24/7 emergency service, 365 days a year, ensuring that you have access to expert support whenever you need it.
  • Service Portal: Auxo Medical’s service portal provides active service agreement holders with access to full documentation, including calibration certificates, maintenance logs, and repair reports, ensuring compliance with regulatory requirements.
  • Cost Savings: Auxo Medical is committed to helping healthcare facilities minimize costs. Their competitive pricing allows you to save up to 40%-50% off OEM labor pricing.

Testimonials

The quality of Auxo Medical’s service is reflected in the positive feedback from satisfied clients:

“The Auxo Medical team has been an outstanding partner. Their response to service calls has been stellar. We are very pleased with the management and tech support they provide.” – Operations Manager

“Auxo’s scheduled maintenance program has reduced our downtime by at least two thirds [and] response to problems has been lightning fast and repairs performed the same day in most cases. Auxo’s overall performance has been outstanding.” – Director of Operations

Trust Auxo Medical as Your Imaging Equipment Service Provider

Maintaining the peak performance of your imaging equipment is essential for delivering quality patient care, ensuring regulatory compliance, and maximizing operational efficiency. Auxo Medical offers a comprehensive suite of service and repair solutions designed to meet the unique needs of your facility. With their expertise, experience, and commitment to providing exceptional service, Auxo Medical is your trusted partner for imaging equipment service and repair. Contact Auxo Medical today by calling (888) 728-8448 or fill out the form below to learn how they can help you keep your imaging systems running smoothly and efficiently.

Service Quote / Repair Request - Imaging
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