Auxo Medical proudly serves the Commonwealth of Virginia with comprehensive medical and lab equipment maintenance, preventative maintenance (PM) programs, inspections, calibrations, and repairs. Headquartered in Richmond, VA, Auxo Medical has been a trusted partner in the Mid-Atlantic region for over 25 years, delivering reliable service to hospitals, outpatient facilities, clinics, and research labs. If your Virginia facility needs dependable preventive maintenance or urgent repairs, Auxo Medical is ready to respond quickly with OEM-trained technicians and a broad range of equipment experience.
Why Virginia Facilities Choose Auxo Medical
- Trusted regional presence: A robust Virginia service area that includes Richmond, Chesterfield, Charlottesville, Roanoke, Newport News, Norfolk, Virginia Beach, Fredericksburg, Alexandria, Arlington, and surrounding areas.
- Experienced technicians: AAMI Certified Biomedical Equipment Technicians (CBETs) on staff, with OEM certifications and ongoing training to keep skills current.
- Comprehensive scope: Preventative maintenance, inspections, calibrations, and repairs across biomedical, sterile processing, anesthesia, and imaging equipment.
- Brand-agnostic service: Maintenance and repair for equipment from a wide range of brands, including Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.
- Equipment lifecycle support: New and refurbished equipment options, loaner gear to minimize downtime, and equipment upgrades or refurbishments as needed.
Core Service Areas in Virginia
Auxo Medical’s Virginia service offering covers preventive maintenance, inspections, calibrations, and repairs for:
- Sterile Processing Equipment (SPD): Autoclaves, sterilizers, washer-disinfectors, ultrasonic cleaners, steam generators.
- Biomedical Equipment: Patient monitors, ECG machines, surgical tables, surgical lights, stretchers, electrosurgical units, exam tables, ventilators, and more.
- Anesthesia Equipment: Anesthesia machines, monitors, booms, and all related subsystems.
- Imaging Equipment: C-Arms, R/F rooms, cath labs, portable X-ray systems, and related imaging suites.
In addition to in-depth service for these categories, Auxo Medical emphasizes ongoing PM plans and rapid repair capabilities to maintain high patient safety standards and equipment uptime in Virginia facilities.
Preventative Maintenance Plans (PM Plans)
Preventative maintenance is the cornerstone of keeping medical and lab equipment reliable and compliant. Auxo Medical provides PM plans that align with industry standards (AAMI and NFPA99) and manufacturer recommendations. Key benefits include:
- Reliability: Regular inspections and calibrations reduce unexpected downtime.
- Compliance: Services align with Joint Commission standards and regulatory expectations.
- Lifespan extension: Routine maintenance extends the life of critical devices such as autoclaves, sterilizers, anesthesia machines, patient monitors, and imaging systems.
- Downtime minimization: Predictive maintenance helps avoid costly outages that disrupt patient care or research activities.
- Cost savings: PM contracts can deliver meaningful savings on labor, parts, and equipment costs (as highlighted by potential 30–40% reductions in certain scenarios).
Auxo Medical’s PM plans are designed to fit facilities of various sizes and budgets, with options for scalable coverage across biomedical, SPD, anesthesia, and imaging equipment.
The Value of OEM- trained, CBET Technicians
Auxo Medical’s Virginia team includes AAMI Certified Biomedical Equipment Technicians (CBETs), ensuring that service is performed to the highest standards. Benefits include:
- Manufacturer-aligned maintenance and repair: Technicians are factory-trained by manufacturers such as Steris, Tuttnauer, Mindray, GE Healthcare, and others.
- Accurate inspections and calibrations: Stringent testing and documentation support regulatory surveys and medical record accuracy.
- Safe, compliant repairs: Replacements and fixes adhere to OEM specifications, safeguarding patient safety and equipment performance.
- Ongoing education: The team receives continuing education to stay current with evolving equipment technologies and standards.
Equipment Categories and Examples We Service
Auxo Medical provides comprehensive service across several major equipment categories in Virginia:
- Biomedical Equipment
- Patient monitors
- ECG machines
- Surgical tables
- Surgical lights
- Stretchers
- Exam tables
- Ventilators
- Electrosurgical units
- And more
- Sterile Processing Equipment
- Sterilizers and autoclaves
- Washer-disinfectors
- Ultrasonic cleaners
- Boilers
- And related SPD devices
- Anesthesia Equipment
- Anesthesia machines
- Monitors and booms
- Oxygen sources, vaporizers, flowmeters
- Scavenging systems and breathing circuits
- High/low-pressure systems
- Imaging Equipment
- C-arms (e.g., GE OEC 9800/9900)
- Radiography and fluoroscopy systems
- Portable X-ray systems
- Cath labs and R/F rooms
- PACS and DICOM troubleshooting
Brands commonly serviced in Virginia include Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.
New and Refurbished Medical & Lab Equipment
In addition to maintenance and repair, Auxo Medical offers new and refurbished medical and lab equipment in Virginia. This provides facilities with cost-effective options to upgrade or expand capabilities without paying full OEM prices. The refurbished gear undergoes rigorous testing and refurbishment to meet high safety and performance standards, delivering reliable instruments at a fraction of new-equipment costs.
Facilities can explore a broad Medical Equipment Catalog online to find suitable solutions, spanning varied workflows and specialties. Whether purchasing a single piece or deploying a complete system upgrade, Auxo Medical aims to match equipment to a facility’s specific needs and budget.
Quotes, Requests, and the Service Portal
Virginia customers can easily initiate service through the online quote and repair request form. The process is straightforward:
- Fill out a short form to request a PM quote or repair service.
- Optional: Upload an equipment list to receive a tailored preventative maintenance plan estimate.
- Access the Auxo Medical Service Portal for ongoing contract management, equipment inventory tracking, and real-time case updates (for current service plan holders).
The Service Portal also enables extraction of repair and maintenance history for surveys and budget planning, making it a valuable tool for facilities managing multiple assets.
Service Area Details and Local Contact
Auxo Medical’s Virginia service presence covers key cities and surrounding communities, ensuring rapid response times and on-site support when needed. For general inquiries, the headquarters contact in Virginia is:
- Address: 5401 Distributor Drive, Richmond, VA 23225
- Toll-Free: (888) 728-8448
- Local: (804) 233-4424
- Fax: (888) 420-9471
- Hours: Monday–Friday, 8:00 am–4:30 pm; weekends closed
Auxo Medical emphasizes a customer-first approach, with a commitment to reducing downtime and maintaining high uptime for Virginia healthcare facilities and research labs.
Testimonials and Customer Feedback
The Auxo Medical Virginia team highlights the importance of customer satisfaction and long-term partnerships. Across reviews and case studies from hospitals, ambulatory surgery centers, and research facilities, clients commend:
- Quick response to service calls
- Thorough PM inspections and timely repairs
- Knowledgeable, friendly, and professional technicians
- Trust and reliability across long-term contracts
- Significant cost savings and improved TCO (Total Cost of Ownership)
These testimonials underscore Auxo Medical’s dedication to delivering consistent, high-quality service in Virginia.
Why Choose Auxo Medical for Your Virginia Facility
- Local expertise with national resources: You get the benefits of a regional specialist with the support of a broad network, ensuring fast response and access to OEM parts.
- Full-service partner: From PM plans and inspections to repairs and equipment upgrades, Auxo Medical covers the complete lifecycle of your medical and lab equipment.
- Cost-conscious solutions: Access to PM programs, cost-saving contracts, and refurbished equipment options helps manage budgets without compromising safety or performance.
- Transparent service and reporting: Detailed diagnostic, repair, and calibration reports support regulatory compliance and internal records.
- Accessible service portal: Real-time updates, inventory management, and historical data streamline surveys, audits, and planning.
How to Get Started
- Visit the Virginia service page or contact Auxo Medical to discuss your needs, whether you require preventive maintenance, urgent repairs, or a combination of services.
- Request a PM quote or repair service through the online form. Upload an equipment list if you want a tailored PM plan.
- Explore equipment options in the Medical Equipment Catalog for new or refurbished devices.
- Consider enrolling in a PM program to maximize uptime and minimize downtime costs.
Auxo Medical is ready to help Virginia facilities optimize performance, ensure safety, and extend the life of essential medical and lab equipment.
Frequently Asked Questions (FAQ)
- Do you service personal equipment in Virginia?
- No, Auxo Medical services medical and laboratory equipment for healthcare facilities and research institutions.
- What brands do you service in Virginia?
- A wide range including Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.
- Can Auxo Medical help with imaging equipment?
- Yes, including C-arms, R/F rooms, cath labs, and portable X-ray systems.
- Is there a service portal for current customers?
- Yes, the Auxo Medical Service Portal provides access to maintenance history, work orders, and reports.