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Auxo Medical - Medical Equipment Maintenance and Repair

North Carolina’s Medical and Lab Equipment Repair Solution — Auxo Medical

In North Carolina’s healthcare and research industry, equipment reliability isn’t just a convenience — it’s a necessity. Whether it’s sterilizers, patient monitors, anesthesia machines, or imaging systems, maintaining your medical and lab equipment at peak performance is critical to delivering safe, efficient patient care. At Auxo Medical, we are proud to serve as North Carolina’s trusted partner for medical and lab equipment repair, maintenance, and support. With years of experience, a team of dedicated professionals, and a passion for excellence, we are here to keep your healthcare facility running smoothly.

Why Equipment Maintenance and Repair Are Essential in Healthcare

Your healthcare facility depends on a wide range of complex, sensitive equipment. From sterilizers that prevent infections to imaging systems that aid diagnosis, each piece of equipment plays a vital role in patient safety and treatment outcomes. However, even the most reliable devices can experience wear and tear over time, leading to potential malfunctions, safety risks, or non-compliance with industry standards.

Routine preventative maintenance (PM) helps prevent unexpected breakdowns, extend the lifespan of your equipment, and ensure compliance with strict healthcare regulations such as those imposed by The Joint Commission. Regular inspections, calibrations, and repairs not only protect your investment but also ensure that your staff can focus on what they do best — providing exceptional patient care.

Why Choose Auxo Medical in North Carolina?

When it comes to maintaining and repairing your medical equipment in North Carolina, we believe that experience, responsiveness, and quality matter most. Here’s why healthcare providers across the state consistently choose Auxo Medical:

Local, Responsive Service

Our team is based right here in North Carolina, which means we can respond quickly to your service calls across cities like Raleigh, Charlotte, Durham, Winston-Salem, Asheville, Wilmington, and beyond. We understand the unique needs of North Carolina healthcare facilities and are committed to providing fast, reliable support when you need it most.

Expertise and Certification

Our technicians are highly trained, AAMI-certified, and experienced in servicing a broad spectrum of medical and laboratory equipment. We stay updated on the latest industry standards and manufacturer guidelines, ensuring your equipment is maintained to the highest safety and performance standards.

Comprehensive Service Offerings

From scheduled preventative maintenance plans to emergency repairs, we offer a full suite of services tailored to your facility’s needs. Whether it’s sterilizers, biomedical devices, anesthesia systems, or imaging equipment, we have the knowledge and tools to keep your operations running smoothly.

Cost-Effective Solutions

We understand budget constraints are common for healthcare providers. That’s why we offer competitive pricing, flexible service agreements, and options for refurbished equipment. Our goal is to deliver outstanding value without compromising quality.

Proven Track Record in North Carolina

Our clients trust us because of our consistent performance and reliable support. Over the years, we have built a reputation for excellence in North Carolina’s healthcare community, helping facilities improve efficiency, reduce downtime, and enhance patient safety.

Our Services in North Carolina

At Auxo Medical, we provide a broad range of maintenance, repair, and support services for medical and laboratory equipment. Here’s a closer look at what we do:

Sterile Processing Equipment

Sterilizers, autoclaves, washer-disinfectors, ultrasonic cleaners, and steam generators are vital for infection control. We offer preventive maintenance programs designed to keep this equipment operating under strict Joint Commission standards. Regular servicing minimizes downtime, extends equipment lifespan, and ensures your facility remains compliant. Our experienced technicians work with top brands like Steris, Amsco, Getinge, Skytron, Tuttnauer, and others.

Biomedical Equipment

Patient monitors, ECG machines, surgical tables, exam tables, surgical lights, ventilators, and stretchers are among the many biomedical devices we service. Our team performs inspections, calibrations, repairs, and diagnostics to ensure your critical medical devices operate safely and accurately. We service top brands like GE Healthcare, Philips, Medtronic, Edan, Stryker, Hill-Rom, and more.

Anesthesia Equipment

Anesthesia machines and monitors are highly complex and require meticulous maintenance to ensure safety during procedures. Our technicians are certified to service GE, Mindray, Dräger, Penlon, and other leading brands. We handle all components, including high, intermediate, and low-pressure systems, vaporizer, oxygen flowmeters, and patient circuits, providing preventative maintenance, inspections, and repairs.

Imaging Equipment

We support your imaging systems — including C-Arms, portable X-ray units, R/F rooms, and catheterization labs — with specialized inspections and repairs. Proper maintenance of imaging equipment is essential for accurate diagnostics and patient safety. Our field service engineers can perform troubleshooting, repairs, de-installation, relocation, and even PACS and DICOM system support.

Custom Preventative Maintenance Plans

Our tailored PM plans are designed specifically for your facility’s equipment and operational needs. Regular inspections, calibration, cleaning, and part replacements prevent costly breakdowns and prolong the life of your devices. These plans help you stay compliant and reduce unexpected downtime.

Emergency Repairs

Equipment failure can disrupt your entire operation. Our rapid-response team provides emergency repairs to minimize downtime and restore critical services quickly. We understand that every minute counts, especially for life-saving devices like ventilators, defibrillators, and anesthesia systems.

Equipment Upgrades and Refurbishments

In addition to repairs, we offer equipment upgrades and refurbishments. Whether you want to modernize existing devices or replace outdated equipment, our team can help you upgrade or refurbish onsite or efficiently replace older units, often at a fraction of the cost of new equipment.

Serving All of North Carolina

Our service coverage includes major cities and surrounding areas such as Raleigh, Durham, Winston-Salem, Charlotte, Fayetteville, Greensboro, Greenville, Wilmington, and Asheville. No matter where you are in North Carolina, we are committed to providing fast, effective support to keep your healthcare facility operating at peak performance.

Partner with Auxo Medical Today

Your patients depend on the reliability of your medical and lab equipment. At Auxo Medical, we are dedicated to ensuring your devices are always ready when needed. Our comprehensive maintenance, repair, and support services are designed to optimize your equipment uptime, improve safety, and extend the lifespan of your investments.

Get in touch today to discuss your equipment needs, request a service quote, or learn more about how we can support your North Carolina healthcare facility. Together, we can help you deliver exceptional patient care with confidence and peace of mind.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Maximum file size: 516MB

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Anesthesia Maintenance and Repair | Auxo Medical

Anesthesia Equipment Repair & Maintenance by Auxo Medical

At Auxo Medical, we understand the critical role that anesthesia equipment plays in healthcare settings. Ensuring that these machines are in optimal working condition is paramount for patient safety and operational efficiency. Our team of  Biomedical Equipment Technicians is factory-trained by leading manufacturers like GE and Mindray, enabling us to provide top-notch repair and maintenance services for a wide range of anesthesia equipment.

Why Choose Auxo Medical for Anesthesia Equipment Maintenance?

Expertise and Training

Our technicians receive specialized training directly from manufacturers such as GE and Mindray. This ensures that we adhere to the highest standards of maintenance, repair, and calibration. By leveraging this expertise, we guarantee that your anesthesia equipment will perform optimally, contributing to better patient outcomes and enhanced operational efficiency.

Comprehensive Services

We offer a full spectrum of services, including:

  • Preventative Maintenance: Regular inspections and maintenance to identify and address potential issues before they become critical.
  • Corrective Maintenance: Efficient repairs to resolve any issues that arise, ensuring minimal downtime.
  • Calibration: Precise calibration of all components to meet manufacturer specifications.
  • Emergency Repairs: 24/7 emergency repair services to address urgent issues promptly.

OEM Parts and Equipment

We maintain a well-stocked warehouse of OEM preventative maintenance kits and parts, including those for obsolete models. Our technicians travel with these parts, reducing downtime and avoiding additional callbacks and labor costs.

Anesthesia Equipment We Service

We specialize in maintaining and repairing a wide range of anesthesia equipment, including:

  • Anesthesia Machines: Comprehensive maintenance of all components, including the oxygen source, vaporizer, oxygen flowmeter, scavenging system, patient breathing circuit, and more.
  • Anesthesia Monitors: Calibration and repair of heads-up displays and monitoring systems.
  • Booms and Other Accessories: Ensuring all peripheral equipment functions seamlessly with your anesthesia machines.

Brands We Service

Our expertise extends to various brands and models, including:

  • Mindray
  • GE Healthcare
  • Datex-Ohmeda
  • Aespire
  • Dräger
  • Penlon

Anesthesia Preventive Maintenance Service PlansPreventative Maintenance Plans

Preventative maintenance is crucial for the longevity and reliability of your anesthesia equipment. Our plans are designed to meet or exceed manufacturer specifications, offering:

  • Scheduled Inspections: Regularly scheduled inspections to identify and address potential issues.
  • Calibration Services: Ensuring all components are calibrated to manufacturer specifications.
  • Detailed Documentation: Comprehensive records of all maintenance activities, accessible through our Service Portal.

Benefits of Preventative Maintenance

  • Reduced Downtime: Regular maintenance minimizes the risk of unexpected breakdowns.
  • Cost Savings: Preventative maintenance is more cost-effective than emergency repairs.
  • Compliance: Ensures your equipment meets all regulatory requirements.

Emergency Repair Services

We understand that equipment downtime can have serious consequences. That’s why we offer 24/7 emergency repair services, 365 days a year. Our team is always ready to respond quickly and efficiently to any issues, minimizing disruptions to your operations.

After-Hours Service

For after-hours service calls, we have a 4-hour minimum labor charge (from 4:30 PM to 8:00 AM). This ensures that we can provide prompt and effective service whenever you need it.

Additional Capabilities

Equipment Loaners and Rentals

To ensure your practice remains operational during equipment downtime, we offer a convenient equipment loaner and rental program. This includes anesthesia machines, monitors, and vaporizers, subject to availability.

Vaporizer Output Testing

Our comprehensive vaporizer output testing service ensures the accuracy and reliability of your anesthesia equipment. We use an industry-certified gas flowmeter to measure the flow rate and composition of anesthetic agents, ensuring precise dosage administration.

Trade-Ins, Upgrades, and Discounts

We can help you upgrade or refurbish your current equipment, offering trade-ins and discounts on new purchases. Active service agreement holders receive a 5% discount on equipment purchases from our extensive catalog.

Customer Testimonials

Our commitment to quality service has earned us the trust and satisfaction of numerous clients. Here are some of their testimonials:

  • Lori Migliore, Channel Leader, Service Partner Management – PartsSource: “Auxo Medical has become a preferred service provider for PartsSource. They provide quality service at significant cost savings compared to the OEM.”
  • Bonnie B., Category Manager: “Auxo demonstrated their willingness to support us both commercially and in services, optimizing our business process flow and maximizing our TCOs on our equipment.”
  • Darcy A., Manager Biomedical Engineering – Tampa, FL: “Auxo has been a true partner with our organization, identifying and resolving issues promptly and efficiently.”

Access to Full Documentation

Through our Service Portal, active service agreement holders can access all necessary records for their equipment, including calibration certificates, maintenance logs, and repair reports. This ensures compliance with all regulatory requirements and facilitates easy scheduling of repair and maintenance calls.

Contact Auxo Medical for your Anesthesia Equipment Preventative Maintenance and Repair

At Auxo Medical, we are dedicated to providing exceptional repair and maintenance services for anesthesia equipment. Our factory-trained technicians, comprehensive service offerings, and commitment to quality ensure that your equipment operates at peak performance, contributing to better patient outcomes and enhanced operational efficiency. Contact us today to learn more about our services and how we can support your healthcare facility.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Maximum file size: 516MB

Sending

 

 


FAQ

1. What types of anesthesia equipment do you service?

We service a wide range of anesthesia equipment, including anesthesia machines, monitors, booms, and other accessories. We are factory-trained by manufacturers like GE and Mindray, ensuring top-notch service.

2. Do you offer emergency repair services?

Yes, we offer 24/7 emergency repair services, 365 days a year. Our team is always ready to respond quickly and efficiently to minimize downtime.

3. What brands of anesthesia equipment do you maintain and repair?

We maintain and repair various brands, including Mindray, GE Healthcare, Datex-Ohmeda, Aespire, Dräger, and Penlon.

4. How can I access maintenance records and documentation?

Active service agreement holders can access all necessary records, including calibration certificates, maintenance logs, and repair reports, through our Service Portal.

5. Do you offer preventative maintenance plans?

Yes, we offer comprehensive preventative maintenance plans designed to meet or exceed manufacturer specifications. These plans help reduce downtime, save costs, and ensure compliance with regulatory requirements.

For more information or to request a service quote, visit our website or contact us directly.