Fraud Blocker
Auxo Medical - Medical Equipment Maintenance and Repair

Medical Equipment Maintenance, Repair & Sales in North Carolina

When it comes to reliable medical equipment services in North Carolina, Auxo Medical stands as the trusted partner healthcare facilities depend on. From Charlotte to Raleigh, Durham to Asheville, we provide fast, expert maintenance, repair, and sales services that keep your hospital, clinic, surgery center, or research lab running at peak performance. With decades of experience serving the Mid-Atlantic region and a dedicated field service team right here in North Carolina, we understand what it takes to protect your equipment investments, ensure patient safety, and maintain regulatory compliance.

Whether you operate a busy hospital in Winston-Salem, an outpatient surgery center in Greensboro, or a research laboratory in Greenville, our team of certified technicians is ready to respond quickly with the precision and professionalism your facility deserves.

Why North Carolina Healthcare Facilities Trust Auxo Medical

We know that choosing a medical equipment service partner is one of the most important decisions your facility will make. Downtime on critical equipment doesn’t just disrupt operations—it impacts patient care, staff productivity, and your bottom line. That is why we have built our reputation on responsiveness, expertise, and an unwavering commitment to excellence.

We have AAMI Certified Biomedical Equipment Technicians (CBETs) on staff and factory training from major manufacturers including GE Healthcare and Mindray. We adhere to NFPA99 standards and AAMI recommendations on every service call, ensuring your equipment meets the highest safety and performance benchmarks.

What truly sets us apart is our local presence. We are not a national call center routing your request to an unknown technician. Our field service engineers are strategically positioned across North Carolina, which means when you call us, help is already on the way. We serve Raleigh, Durham, Winston-Salem, Charlotte, Fayetteville, Greensboro, Greenville, Wilmington, Asheville, and all surrounding communities.

We are also proud to be SWAM Certified as a Small Veteran-Owned business, reflecting our deep commitment to integrity, service, and accountability in everything we do.

Comprehensive Medical Equipment Services Across North Carolina

Auxo Medical offers a full spectrum of medical equipment services designed to meet the diverse needs of North Carolina healthcare providers. We do not just fix things when they break—we help you prevent breakdowns before they happen, extend the life of your equipment, and ensure every device in your facility operates safely and efficiently.

Biomedical Equipment Inspections, Maintenance & Repair

Biomedical equipment is the backbone of patient monitoring, diagnosis, and treatment. From patient monitors and ECG machines to surgical tables, surgical lights, stretchers, exam tables, ventilators, and electrosurgical units, our technicians have the expertise to keep it all running smoothly.

We service equipment from the industry’s most trusted brands, including GE Healthcare, Philips, Siemens, Mindray, Edan, Medtronic, Steris, Stryker, Olympus, Hill-Rom, and many more. Our approach is vendor-agnostic, meaning we bring efficient, multi-brand support to facilities that operate mixed equipment environments.

Every biomedical service we perform includes thorough inspections, preventive maintenance, calibration, and repair—all documented to support your accreditation surveys and regulatory requirements.

Sterile Processing Equipment (SPD) Maintenance & Repair

Sterile processing departments are the unsung heroes of infection control. When autoclaves, washer-disinfectors, sterilizers, ultrasonic cleaners, or steam generators go down, instrument turnaround stalls, surgeries get delayed, and compliance risks climb.

We specialize in sterile processing equipment service for hospitals, ambulatory surgery centers, and specialty clinics across North Carolina. Our technicians are trained on equipment from Steris, Tuttnauer, Getinge, Amsco, SciCan, Ritter, Midmark, and other leading SPD manufacturers.

We offer proactive preventive maintenance programs designed to minimize downtime and keep your sterilization workflow running with little to zero interruption. And when emergencies strike, our around-the-clock repair service ensures you are never left waiting. Loaner and rental tabletop autoclaves are also available upon request so your facility can continue operations while we complete the repair.

Anesthesia Machine Inspections & Repair

Anesthesia machines demand the highest level of precision and reliability. A malfunction during a procedure is not an option. That is why we staff AAMI Certified Biomedical Equipment Technicians with direct factory training from GE and Mindray—the two most widely used anesthesia machine manufacturers in North Carolina and beyond.

We inspect, maintain, calibrate, and repair every component of your anesthesia equipment, including oxygen sources, vaporizers, flowmeters, scavenging systems, patient breathing circuits, heads-up displays, and high-, intermediate-, and low-pressure systems. Our preventative maintenance plans for anesthesia equipment match manufacturer specifications at significantly lower hourly rates, helping you protect both safety and your budget.

Imaging Equipment Service & Repair

Imaging systems—including C-Arms, portable X-ray units, R/F rooms, and catheterization labs—are essential for accurate diagnostics and minimally invasive procedures. Our imaging service engineers specialize in equipment from GE Healthcare (OEC 9800/9900, Innova 2100), Fuji, Siemens, Philips, and Shimadzu.

We provide everything from routine inspections and calibration to complex troubleshooting, de-installation, relocation, and even PACS and DICOM system support. When image quality degrades or error codes appear, our team diagnoses the issue quickly and restores your system to optimal performance.

Preventative Maintenance Plans Designed for North Carolina Facilities

Prevention is always better than reaction—especially in healthcare. Our customizable preventative maintenance (PM) plans are built around your facility’s unique equipment inventory, operational schedule, and regulatory obligations.

We offer PM programs that cover biomedical devices, sterile processing equipment, anesthesia machines, and imaging systems—either individually or as a comprehensive package. Our plans include regular inspections, cleaning, calibration, part replacements, and detailed documentation that keeps you fully compliant with Joint Commission, NFPA99, and AAMI standards.

What makes our PM plans truly valuable is that they are scalable. Whether you are a small clinic with a handful of devices or a large hospital system with hundreds of pieces of equipment, we tailor a program that fits your size, your budget, and your priorities. Many of our North Carolina clients tell us that switching to our PM plans saved them significant money compared to manufacturer contracts—without sacrificing quality or compliance.

We also provide access to our Service Portal, where you can view your complete repair and maintenance history, track equipment performance over time, and plan your capital budget with confidence.
Auxo Medical SPD Preventative Maintenance Service PlansAuxo Medical Anesthesia Preventative Maintenance Service Plans - 2025

New & Refurbished Medical Equipment for Sale in North Carolina

In addition to service and maintenance, Auxo Medical offers a wide selection of new and refurbished medical, laboratory, and imaging equipment for facilities across North Carolina. Refurbished equipment provides a cost-effective path to upgrading your capabilities without the full expense of brand-new OEM devices. Every refurbished piece we sell undergoes rigorous testing and reconditioning to meet the same high safety and performance standards you expect from new equipment.

From anesthesia machines and patient monitors to sterilizers and surgical tables, our inventory is carefully curated to meet the specific needs of North Carolina healthcare providers. You can browse our online medical equipment catalog to find exactly what your facility needs, or contact our team for a personalized recommendation.

We also offer financing solutions and equipment trade-in valuations to make transitions smoother and more affordable.

Emergency Repair Services Around the Clock

Equipment failures do not keep business hours—and neither do we. Auxo Medical provides emergency repair services around the clock, every day of the year. Whether it is a sterilizer alarm sounding at midnight, an anesthesia machine error during an early morning case, or a C-Arm going down during a busy clinic day, our team is standing by to respond.

We carry the most commonly needed parts and tools on our service vehicles, which means we resolve the majority of emergency calls in a single visit. Our rapid response capability is one of the primary reasons North Carolina facilities choose us over larger, less agile competitors.

Serving Every Corner of North Carolina

Our North Carolina service footprint is extensive. We provide field service support in Raleigh, Durham, Winston-Salem, Charlotte, Fayetteville, Greensboro, Greenville, Wilmington, Asheville, and all surrounding areas. No matter where your facility is located in the Tar Heel State, we are committed to delivering fast, effective support.

We also serve South Carolina, Virginia, Maryland, Washington D.C., East Tennessee, Georgia, Florida, and Ohio—making us the ideal partner for health systems with multi-state operations.

Partner with Auxo Medical Today

Your patients depend on the reliability of your medical and lab equipment. Your staff depends on devices that work when they need them. Your accreditation team depends on documentation that proves you are maintaining your equipment properly.

At Auxo Medical, we are dedicated to meeting all of those needs—and more. Our comprehensive maintenance, repair, and equipment solutions are designed to optimize your uptime, improve safety, reduce costs, and extend the lifespan of your investments.

We invite you to experience the Auxo Medical difference. Contact us today at our toll-free number or fill out our online form to request a service quote, schedule preventive maintenance, or explore our equipment catalog. Let us show you why healthcare facilities across North Carolina trust us to keep their operations running smoothly, safely, and efficiently.

We look forward to serving your facility and becoming your long-term medical equipment partner. Call our office at (888) 728-8448 or fill out the form below to get started.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Maximum file size: 516MB


Sending

Auxo Medical - Your Medical Equipment Solutions Provider

North Carolina Medical, Lab & Imaging Equipment Maintenance, Repair, and Equipment Sales – Auxo Medical

Auxo Medical proudly serves North Carolina with comprehensive medical and laboratory equipment maintenance, preventative maintenance (PM) programs, inspections, calibrations, and repairs. With more than 25 years of experience serving the Mid-Atlantic region, Auxo Medical brings regional expertise and OEM-trained technicians to healthcare facilities, clinics, and research labs across North Carolina. Whether you need reliable preventive maintenance, urgent repairs, or equipment upgrades, Auxo Medical is ready to respond quickly to keep your operations running smoothly.


Why North Carolina Facilities Choose Auxo Medical

  • Local-to-regional service footprint: Serving major North Carolina markets including Raleigh, Durham, Winston-Salem, Charlotte, Fayetteville, Greensboro, Greenville, Wilmington, Asheville, and surrounding areas.
  • Expert, credentialed technicians: AAMI Certified Biomedical Equipment Technicians (CBETs) on staff with OEM certifications and ongoing training to maintain current expertise.
  • Comprehensive service scope: Preventative maintenance, inspections, calibrations, and repairs across biomedical, sterile processing, anesthesia, and imaging equipment.
  • Brand-agnostic support: Service across a wide range of brands, including Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.
  • Equipment lifecycle options: Access to new and refurbished equipment, loaner gear to minimize downtime, and opportunities for upgrades or refurbishments as needed.

Auxo Medical - Medical Equipment Maintenance and RepairCore Service Areas in North Carolina

Auxo Medical’s North Carolina service offering covers preventive maintenance, inspections, calibrations, and repairs for:

  • Sterile Processing Equipment (SPD): Autoclaves, sterilizers, washer-disinfectors, ultrasonic cleaners, steam generators.
  • Biomedical Equipment: Patient monitors, ECG machines, surgical tables, surgical lights, stretchers, exam tables, ventilators, electrosurgical units, and more.
  • Anesthesia Equipment: Anesthesia machines, monitors, booms, oxygen sources, vaporizers, flowmeters, scavenging systems, and breathing circuits.
  • Imaging Equipment: C-Arms, R/F rooms, catheterization labs, portable X-ray systems, and related imaging suites.

Auxo Medical emphasizes proactive PM programs and rapid repair capabilities to maintain high patient safety standards and equipment uptime across North Carolina.


Preventative Maintenance Plans (PM Plans)

Preventative maintenance is essential for reliable operation and regulatory compliance. Auxo Medical offers PM plans aligned with industry standards (AAMI and NFPA99) and manufacturer recommendations. Key benefits include:

  • Increased reliability: Regular inspections, calibrations, and tests reduce unplanned downtime.
  • Compliance support: Services align with Joint Commission standards and other regulatory expectations.
  • Extended equipment life: Routine care for autoclaves, sterilizers, anesthesia machines, monitors, imaging systems, and more.
  • Minimized downtime: Predictive maintenance helps prevent outages that could disrupt patient care or research activities.
  • Cost efficiency: PM contracts can deliver meaningful savings on labor, parts, and equipment costs.

PM plans are scalable to fit facilities of various sizes and can cover biomedical, SPD, anesthesia, and imaging equipment.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Maximum file size: 516MB


Sending


The Value of OEM-Trained and CBET Technicians

Auxo Medical’s North Carolina team includes highly trained and skilled technicians with AAMI Certified Biomedical Equipment Technicians (CBETs) on staff to deliver high-quality service. Benefits include:

  • OEM-aligned maintenance and repairs: Factory-trained technicians from manufacturers such as Steris, Tuttnauer, Mindray, GE Healthcare, Matachana, Primus, and others.
  • Accurate inspections and calibration: Thorough testing and precise documentation support surveys and records.
  • Safe, compliant repairs: OEM-based replacements and fixes maintain safety and performance standards.
  • Ongoing education: Continuous training keeps technicians current with evolving equipment technologies and standards.

Equipment Categories and Examples We Service

Auxo Medical provides comprehensive service across major equipment categories in North Carolina:

  • Biomedical Equipment
    • Patient monitors, ECG machines, surgical tables, exam tables, OR lighting, stretchers, ventilators, electrosurgical units, and more.
  • Sterile Processing Equipment
    • Sterilizers, autoclaves, washer-disinfectors, ultrasonic cleaners, boilers, and related SPD devices.
  • Anesthesia Equipment
    • Anesthesia machines, monitors, booms, oxygen sources, vaporizers, flowmeters, scavenging systems, and breathing circuits.
  • Imaging Equipment
    • C-arms, R/F rooms, cath labs, portable X-ray systems, and related imaging components.

Brands commonly serviced in North Carolina include Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.


New and Refurbished Medical & Lab Equipment

In addition to maintenance and repair, Auxo Medical offers new and refurbished medical, laboratory, and imaging equipment for North Carolina facilities. Refurbished gear presents a cost-effective path to upgrade capabilities without paying full OEM prices. Each refurbished piece undergoes rigorous testing and refurbishment to meet high safety and performance standards.

Facilities can browse the Medical Equipment Catalog Online to find equipment that fits their workflows, budget, and specialty needs. Whether purchasing a single piece or deploying a full system upgrade, Auxo Medical aims to pair equipment with your facility’s unique requirements.


Quotes, Requests, and the Service Portal

North Carolina customers can initiate service quickly through the online form for PM quotes or repair requests. The process is straightforward:

  • Submit a short form to request a preventive maintenance quote or repair service.
  • Optional: Upload an equipment list for a tailored PM plan estimate.
  • Access the Auxo Medical Service Portal for ongoing contract management, equipment inventory tracking, and real-time case updates (for current service plan holders).

The Service Portal provides access to repair and maintenance history, supporting surveys and budget planning.


Service Area Details and Local Contact

Auxo Medical’s North Carolina service footprint covers key cities and surrounding communities for rapid response and on-site support. The general contact details are centralized through Auxo Medical’s headquarters, with local coordination for field service as needed. For questions or to start a service engagement, reach out via the provided channels.

  • Hours of Operation: Monday – Friday, 8:00 am – 4:30 pm; Saturday – Sunday: Closed
  • Service locations include Raleigh, Durham, Winston-Salem, Charlotte, Fayetteville, Greensboro, Greenville, Wilmington, Asheville, and surrounding areas.

Auxo Medical coordinates with its broader field service network to ensure timely support across the state.


Testimonials and Customer Feedback

Clients across North Carolina highlight:

  • Prompt response to service calls
  • Thorough PM inspections and timely repairs
  • Knowledgeable, courteous, and professional technicians
  • Strong partnerships and trust over long-term service relationships
  • Notable cost savings and improved total cost of ownership (TCO)

These testimonials reflect Auxo Medical’s commitment to reliable, high-quality service in North Carolina.


Why Choose Auxo Medical for North Carolina Facilities

  • Local expertise with national resources: A regional specialist supported by a broad network and OEM parts availability.
  • Full-service lifecycle partner: From PM plans and inspections to repairs and equipment upgrades, Auxo Medical covers the entire lifecycle of medical and lab equipment.
  • Cost-conscious solutions: PM programs, cost-saving contracts, and refurbished equipment options help manage budgets without compromising safety or performance.
  • Transparent reporting: Detailed diagnostic, repair, and calibration reports support regulatory compliance and internal recordkeeping.
  • Accessible service portal: Real-time updates, inventory management, and historical data streamline surveys, audits, and planning.

How to Get Started

  1. Visit the North Carolina service page or contact Auxo Medical to discuss your needs, whether you require preventive maintenance, urgent repairs, or a combination of services.
  2. Request a PM quote or repair service through the online form. Upload an equipment list if you want a tailored PM plan.
  3. Explore the Medical Equipment Catalog for new or refurbished devices.
  4. Consider enrolling in a PM program to maximize uptime and minimize downtime costs.

Auxo Medical stands ready to help North Carolina facilities optimize performance, ensure safety, and extend the life of essential medical and lab equipment.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Maximum file size: 516MB


Sending


Frequently Asked Questions (FAQ)

  • Do you service personal equipment in North Carolina?
    • No, Auxo Medical services medical and laboratory equipment for healthcare facilities and research institutions.
  • What brands do you service in North Carolina?
    • A wide range including Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.
  • Can Auxo Medical help with imaging equipment?
    • Yes, including C-arms, R/F rooms, cath labs, and portable X-ray systems.
  • Is there a service portal for current customers?
    • Yes, the Auxo Medical Service Portal provides access to maintenance history, work orders, and reports.