Auxo Medical Field Service Areas: On‑Site Medical & Lab Equipment Maintenance and Repair
When a sterilizer goes down, an anesthesia machine throws an alarm, or your biomed inspection schedule is due, you don’t have time to hunt for “medical equipment repair near me” and hope the provider can actually support your make/model. You need a field service team that already works in your area—and already knows your equipment.
Auxo Medical provides preventive maintenance, repair, and inspections on a wide range of sterile processing, biomedical, anesthesia, and imaging equipment—with services varying by location.
This guide breaks down:
- What Auxo Medical services in the field (by equipment category)
- Where Auxo Medical’s technicians are currently deployed (by state/metro)
- How to confirm coverage quickly using the service-area locator and quote request workflow
What Auxo Medical Services in the Field (Equipment Categories)
Auxo Medical supports healthcare and research environments with field service across four core categories: Biomedical, Sterile Processing (SPD/CSSD), Anesthesia, and Imaging.
Biomedical equipment service (biomed inspections, calibrations, and repairs)
Common biomed devices Auxo Medical services include:
- Patient monitors & ECG
- Ultrasound machines
- Surgical & exam tables
- OR & surgical lighting
- Stretchers & hospital beds
- Electrosurgical units (ESU) and more
Auxo Medical services brands that includes GE Healthcare, Philips, Mindray, Edan, Medtronic, Midmark, Skytron, Stryker, Hill‑Rom, and more.
Auxo Medical also notes it has AAMI Certified Biomedical Equipment Technicians (CBET) on staff and follows NFPA 99 and AAMI recommendations. CBET is a biomedical equipment technician certification offered through AAMI’s certification program.
Sterile Processing (SPD/CSSD) equipment maintenance and repair
Auxo Medical’s sterile processing field service commonly covers:
- Full CSSD & SPD maintenance
- Small/medium/large sterilizers
- Tabletop autoclaves
- Washer disinfectors
- Ultrasonic cleaners
- Steam generators, boilers, and more
Brands include STERIS/AMSCO, Tuttnauer, Lancer, Spire/Primus, Scientek, Consolidated, Sharpertek, Belimed, BetaStar, Reimers, and more.
Auxo Medical also offers customized PM plans and service levels and helps facilities operate under Joint Commission standards.
Anesthesia equipment maintenance and repair
Anesthesia coverage includes:
- Anesthesia machines
- Anesthesia monitors
- Anesthesia booms
- Medical, dental, & veterinary anesthesia equipment
- Vaporizers and more
Auxo Medical’s Biomedical Technicians maintain and repair equipment from Mindray, GE Healthcare, Datex‑Ohmeda, Dräger, Penlon, and more. In addition, Auxo Medical’s biomedical service technicians receive direct training from GE & Mindray.
Imaging equipment service (including connectivity troubleshooting)
Auxo Medical’s imaging field support includes:
- C‑arms
- R/F rooms
- Catheterization labs
- Portable X‑ray systems and more
Auxo Medical’s Imaging Equipment Engineers assist with de-installation & relocation and PACS & DICOM troubleshooting as part of imaging support.
Imaging Equipment brands serviced include GE Healthcare (OEC 9800/9900, Innova 2100), Fuji, Siemens, Philips, Shimadzu, and more.
Auxo Medical Field Service Areas (States + Major Metros)
Auxo Medical offers s a service-area selector and also provides a field service area locator you can use with a facility name, address, state, or ZIP code to confirm coverage.
Below are the current field service regions and example cities/metros served.
Virginia (statewide + major metros)
Auxo Medical is headquartered in Richmond, Virginia, and serves Virginia including Richmond, Chesterfield, Charlottesville, Roanoke, Newport News, Norfolk, Virginia Beach, Fredericksburg, Alexandria, Arlington, and Washington, DC (area).
Maryland + Washington, DC (Baltimore–DC corridor)
Coverage includes Baltimore, Glen Burnie, Annapolis, Frederick, College Park, Bethesda, Washington, DC, plus nearby Northern Virginia areas.
North Carolina (major metros statewide)
Coverage includes Raleigh, Durham, Winston‑Salem, Charlotte, Fayetteville, Greensboro, Greenville, Wilmington, Asheville, and surrounding areas.
South Carolina (key SC metros + nearby cross‑border support)
Coverage includes Columbia, Florence, Myrtle Beach, Charleston, and also lists nearby regional metros such as Charlotte (NC), Savannah (GA), and Augusta (GA).
East & Central Tennessee (plus parts of AL/GA)
Auxo Medical provides service across East and Central Tennessee as well as Northeast Alabama and Northwest Georgia, including Knoxville, Chattanooga, Cookeville, Huntsville, and Dalton.
Atlanta Metro, Georgia
Coverage includes the Atlanta Metro Area and surrounding cities including Roswell, Gainesville, Athens, Alpharetta, Marietta, Carrollton, Macon, Newnan, Peachtree City, and Griffin.
Central Florida (Tampa–Orlando corridor and more)
Coverage includes Central Florida, listing Tampa, St. Petersburg, Orlando, Lakeland, Sarasota, Fort Myers, West Palm Beach, Port St. Lucie, Melbourne, Daytona Beach, and Ocala, and surrounding areas.
Central & Western Ohio (plus Muncie, Indiana)
Coverage includes Dayton, Columbus, Cincinnati, Springfield, and Lima, and also Muncie, Indiana and surrounding areas.
Notably, Auxo Medical’s Ohio service team provide expert sterile processing equipment maintenance/repair (sterilizers, autoclaves, washer-disinfectors, ultrasonic cleaners, steam generators, boilers).
Lexington, Kentucky (regional coverage)
Coverage includes Lexington, Frankfort, Somerset, Louisville, and also Cincinnati, OH and the surrounding region.
Grand Rapids, Michigan (and surrounding MI metros)
Coverage includes Grand Rapids, Lansing, Midland, Flint, Farmington Hills, Westland, and Jackson, and surrounding areas.
Preventive Maintenance Plans (Built for Uptime + Budget Control)
For sterile processing equipment, Auxo Medical provides a diverse array of service plans that can be customized to fit the clients diverse needs:
- Alpha: highest coverage with fixed investment
- Beta: more comprehensive with predictable investment
- Gamma: labor-only scheduled service (with Delta Plus including unscheduled calls)
- Delta: moderate investment aimed at reliability
Trust Auxo Medical as your service partner to stabilize uptime, reduce disruptions, and simplify compliance documentation for you.
What to Expect When You Request a Maintenance or Repair Quote
A clean, high-converting way to describe the process in your article:
- Send a request with your facility details and ZIP (and a message describing the issue or PM need).
- Upload an equipment list if you want an estimate for a preventive maintenance plan.
- An Auxo Medical representative will follow up to discuss details and timelines to begin the agreement and work order.
- A professional service technician/engineer will arrive on-site to perform the necessary service, bringing your equipment back online for safe and productive use.
- For ongoing customers, Auxo Medical also provides a service portal for requests and record keeping (for SLA clients).
Auxo Medical provides service to hospitals, surgery centers, labs, clinics, etc. and does not provide service for personal equipment.
Why Facilities Choose Auxo Medical
Medical, lab, research and industrial facilities trust Auxo Medical because:
- Auxo Medical has AAMI Certified Biomedical Equipment Technicians (CBET) on staff
- Factory-trained, experienced technicians
- Support aligned with NFPA 99 & AAMI recommendations
- 24/7 emergency repairs available
- Depot repair on select equipment
- Save up to 50% vs OEM service providers
- Service portal access for SLA clients
Contact Information
Auxo Medical LLC (Headquarters)
5401 Distributor Drive, Richmond, VA 23225
Toll-Free: (888) 728-8448
Local: (804) 233-4424
Fax: (888) 420-9471
Hours: Monday–Friday 8:00am–4:30pm (closed Saturday–Sunday)
Request a Service Plan, Maintenance or Repair Quote
FAQ
Do you service personal/home medical equipment?
No—Auxo Medical does not provide services for personal equipment or residential equipment.
Do services vary by location?
Yes. Auxo Medical’s available services and categories vary by service area—so the fastest way to confirm support is to use the service-area locator or request a quote with your facility ZIP.
What kinds of equipment do you service?
Auxo Medical lists coverage across sterile processing (SPD/CSSD), biomedical, anesthesia, and imaging equipment, including items like sterilizers/autoclaves/washer-disinfectors, patient monitors & OR tables/lights, anesthesia machines, and C-arms/portable X-ray systems.
