field service areas | Auxo Medical

At Auxo Medical, we provide expert preventative maintenance, repair, and inspection services for a wide range of medical and laboratory equipment. Our comprehensive service offerings include sterile processing, biomedical, anesthesia, and imaging equipment maintenance, tailored to meet the needs of healthcare facilities across multiple regions.

Our Field Service Areas

We proudly serve healthcare providers in the following states and regions, offering prompt, reliable service to keep your critical equipment running smoothly:

Equipment and Services We Support

Sterile Processing Equipment

We maintain and repair sterilizers, autoclaves, washer-disinfectors, ultrasonic cleaners, boilers, and steam generators from top brands such as Steris, Amsco, VPro, Getinge, Tuttnauer, and more. Our preventative maintenance programs help minimize downtime and ensure compliance with Joint Commission standards.

Learn more: Sterile Processing Equipment Service

Biomedical Equipment

Our AAMI Certified Biomedical Equipment Technicians (CBETs) provide maintenance and repairs on patient monitors, ECG machines, surgical tables, surgical lights, stretchers, ventilators, and other biomedical devices. We service leading brands including GE Healthcare, Datascope, Philips, Mindray, Medtronic, and Stryker.

Learn more: Biomedical Equipment Service

Anesthesia Equipment

We service anesthesia machines, monitors, and booms with factory-trained technicians certified by GE and Mindray. Our comprehensive maintenance covers oxygen sources, vaporizers, flowmeters, scavenging systems, and more, ensuring safety and performance.

Learn more: Anesthesia Equipment Service

Imaging Equipment

Auxo Medical offers specialized inspections, repairs, and relocation services for C-Arms, R/F rooms, catheterization labs, and portable X-ray systems. We also provide PACS and DICOM troubleshooting to maintain efficient imaging workflows.

Major brands we support include GE Healthcare (OEC 9800/9900, Innova 2100), Fuji, Siemens, Philips, and Shimadzu.

Learn more: Imaging Equipment Service

Why Choose Auxo Medical?

Experienced Technicians: Our team includes AAMI Certified Biomedical Equipment Technicians with extensive manufacturer training.
Comprehensive Parts Inventory: We carry OEM parts and preventative maintenance kits to reduce downtime and repair costs.
24/7 Emergency Repair: We offer emergency service 365 days a year to minimize operational disruptions.
Loaner Equipment: We provide loaner equipment across many categories to keep your facility operational during repairs.
Service Portal Access: Active clients can access maintenance logs, calibration certificates, and repair reports easily through our online portal.

What Our Clients Say

“The Auxo Medical team went above and beyond to provide quality service with significant cost savings compared to OEM.”
— Lori Migliore, Channel Leader, PartsSource

“We’ve been working with Auxo for over 15 years. Their team is responsive, knowledgeable, and a true partner.”
— Bonnie B., Category Manager

“Auxo’s scheduled maintenance program reduced our downtime by two thirds and their response to problems is lightning fast.”
— Director of Operations

Request a Maintenance or Repair Quote

If you are located within our service areas and need maintenance or repair support, please fill out the quote request form below. You can also upload your equipment list for a preventative maintenance estimate.

Contact Auxo Medical

Headquarters:
5401 Distributor Drive
Richmond, VA 23225

Toll-Free: (888) 728-8448
Local: (804) 233-4424
Fax: (888) 420-9471

Hours:
Monday – Friday: 8:00 am – 4:30 pm
Saturday – Sunday: Closed

At Auxo Medical, we are dedicated to providing cost-effective, timely, and professional service to ensure your medical and lab equipment operates at peak performance. Contact us today to learn how we can support your facility’s needs across our extensive field service areas.

In the healthcare industry, reliable medical equipment is critical to patient care. At Auxo Medical, we ensure your devices operate at peak performance with our comprehensive field service programs spanning 10 states. From preventative maintenance to emergency repairs, our certified technicians deliver cost-effective, efficient solutions tailored to hospitals, clinics, surgery centers, and labs. Let’s explore how Auxo Medical keeps your equipment running smoothly, no matter where you’re located.

Auxo Medical’s Field Service Coverage

We provide on-site maintenance and repair services across the following regions:

Whether you’re in a metropolitan hospital or a rural clinic, our technicians are equipped to handle your needs promptly.

Maintenance and Repair Services Offered

Auxo Medical specializes in maintaining, repairing, and inspecting a wide range of medical and lab equipment, including:

1. Biomedical Equipment

Devices Serviced: Patient monitors, ECG machines, surgical tables, ventilators, defibrillators, electrosurgical units.
Compliance: Meets NFPA 99 and AAMI standards.
Brand Expertise: GE Healthcare, Philips, Stryker, Hill-Rom, Mindray, and more.

2. Sterile Processing Equipment

Devices Serviced: Sterilizers, autoclaves, washer-disinfectors, ultrasonic cleaners, steam generators.
Compliance: Joint Commission and FDA guidelines.
Brand Expertise: Steris, Getinge, Tuttnauer, Midmark, Belimed.

3. Anesthesia Equipment

Devices Serviced: Anesthesia machines, vaporizers, scavenging systems, monitors.
Compliance: Manufacturer specifications (GE, Mindray, Dräger).
Special Features: Loaner equipment available to minimize downtime.

4. Imaging Equipment

Devices Serviced: C-Arms, catheterization labs, portable X-ray systems, PACS/DICOM troubleshooting.
Brand Expertise: GE OEC 9800/9900, Siemens, Philips, Shimadzu.

Why Choose Auxo Medical’s Maintenance and Repair Field Services?

1. Certified Expertise

AAMI-Certified Technicians (CBETs): Trained to the highest industry standards.
Manufacturer Certifications: GE, Mindray, and Steris factory-trained specialists.
Rapid Response: Most repairs completed on-site within 24–48 hours for active service agreement customers.

2. Cost Savings

Preventative Maintenance Plans: Reduce unexpected breakdowns by having professional inspections and preventative maintenance done on you equipment.
Save 30%-40%: On PM/Biomed contract value, labor, parts, and equipment costs.
5% Discount on Equipment Purchases: Active service agreement holders also receive a 5% discount on all equipment purchases through Auxo Medical

3. Compliance & Safety

Regulatory Adherence: Ensure compliance with Joint Commission, NFPA, FDA, AAMI and OSHA.
Detailed Reporting: Full diagnostic and calibration records for audits.

4. Loaner Equipment

Keep your facility operational during extended repairs with temporary devices.

Industries We Serve

Hospitals & Health Systems
Ambulatory Surgery Centers (ASCs)
Dental & Veterinary Clinics
Long-Term Care Facilities
Research Laboratories
and more

How It Works

Request a Quote: Submit your facility’s location and equipment details below.
Schedule Service: Our team coordinates a convenient on-site visit.
Repair & Maintenance: Certified technicians resolve issues efficiently.

Customer Success Stories

“Auxo’s team serviced 58 Steris sterilizers for us—their communication and cost savings were exceptional.”
– Lori Migliore, PartsSource

“Their technicians are experts. We’ve partnered with Auxo for 15 years!”
– Bonnie B., Healthcare Category Manager

Request You Facilities Equipment Maintenance or Repair Today from Auxo Medical

Don’t let equipment downtime disrupt your operations.

Request your maintenance or repair quote below Or call 888-728-8448 to speak with our team.

Fill in the form below to submit for a maintenance or repair quote

New & Refurbished Medical Equipment Sales, Maintenance & Repair

Field Service Areas for Medical & Lab Equipment Maintenance & Repair