Imaging Equipment Maintenance

19Jun2025

Medical Equipment Service, Maintenance & Repairs: Keeping Healthcare Facilities Running Smoothly

June 19, 2025

Modern healthcare relies heavily on medical devices and equipment to diagnose, monitor, and treat patients. From imaging systems like MRI scanners to small handheld devices like pulse oximeters, medical technology plays a vital role in delivering quality patient care. However, this equipment can be extremely expensive to purchase and maintain. Facilities need specialized technicians to install, repair, and service these complex devices in order to keep them functioning properly. This is where companies like Auxo Medical can provide invaluable assistance through comprehensive equipment maintenance programs.

The Importance of Medical Equipment Maintenance

Medical devices and equipment require regular maintenance and periodic repairs to operate safely and effectively. Preventative maintenance involves scheduled inspections, testing, cleaning, calibration, and part replacements to keep equipment in proper working order. Without this routine upkeep, devices are prone to unexpected failures that can severely disrupt hospital and clinic operations. Downtime not only impacts productivity, but also revenue and patient care.

Proactive maintenance helps avoid emergency repairs and reduces overall lifecycle costs. Well-maintained equipment has higher resale value as well. Scheduled maintenance also provides the opportunity to detect minor issues before they become major problems. Technicians can identify upcoming repairs and order parts in advance rather than scrambling after a vital machine fails. Regular maintenance and timely repairs keep medical technology functioning optimally.

The Challenges of In-House Maintenance Programs

Many hospitals and large healthcare systems employ teams of in-house biomedical equipment technicians (BMETs) to service their inventory of high-tech medical devices. However, maintaining specialized clinical equipment requires extensive initial investments in tools, training, diagnostics software, parts inventories, and infrastructure. It can be difficult for smaller community hospitals and private practice clinics to develop and sustain comprehensive in-house programs.

Managing maintenance logs, coordinating repair workflows, tracking assets, staying current with manufacturer-recommended procedures, and maintaining technical competencies across numerous device modalities is enormously complex. Staff turnover can erase gained expertise. Budget constraints may prohibit investments needed to properly equip and train in-house teams.

The Benefits of Third-Party Medical Equipment Maintenance

Outsourcing maintenance services to an experienced third-party provider offers healthcare facilities a flexible, economical alternative to developing internal repair capabilities. Specialized medical equipment service companies have expertise across multiple major OEM brands and modalities. They invest heavily in the infrastructure, training, tools, diagnostic software access, and parts inventory needed to expertly maintain a wide variety of medical technology.

Third-party maintenance teams are also able to provide services on demand as needed. There is no need to salary full-time staff year-round when equipment servicing needs may fluctuate. Maintenance companies help healthcare facilities balance labor costs against equipment uptime. They offer customizable service plans and response times for both planned and emergency repairs.

Leveraging third-party maintenance services allows healthcare organizations to focus resources on core competencies like patient care rather than equipment upkeep. Medical facilities gain access to professional servicing discounted below OEM rates. They benefit from more competitive pricing, greater flexibility, and anytime access to specialized expertise.

Key Considerations for Choosing a Medical Equipment Service Provider

Expertise & Experience – Look for technicians accredited by organizations like the Association for the Advancement of Medical Instrumentation (AAMI). Review qualifications, brand-specific technical training, and modality expertise. Ask about experience servicing equipment models used in your facility.
Services Offered – Choose a provider that can service all equipment categories in use at your facility like imaging systems, sterilizers, anesthesia delivery machines, ventilators, electrosurgical units, and more. Look for services like preventative maintenance, corrective repairs, emergency service, parts sourcing, and equipment decommissioning/disposal.
Response Time – Ask about guaranteed response times for emergency repairs. Look for flexible service hours and rapid onsite response capabilities. Extended service coverage evenings and weekends is ideal.
Parts Availability – The provider should have ready access to manufacturer-approved replacement parts for all equipment brands they service, minimizing delays waiting for shipments.
Pricing – Compare service contract rates against OEM pricing. Look for economical, transparent pricing models like fixed-fee preventative maintenance plans rather than paying hourly only for costly emergency repairs.
References – Ask for references from existing clients. Contact them to inquire about service quality, response times, and technician expertise. Online reviews can offer further insight.

Choosing the right service partner ensures medical facilities have expert assistance keeping essential equipment operating at peak performance.

Realizing the Benefits of Professional Medical Equipment Maintenance

Auxo Medical is a trusted third-party medical equipment service provider with over 50 years of experience maintaining devices across the U.S. Their factory-trained, AAMI-certified biomedical technicians have deep expertise servicing anesthesia machines, electrosurgical units, sterilization equipment, ventilators, and more. Facilities can leverage Auxo’s capabilities for a variety of benefits:

Reduced Equipment Downtime

Regular maintenance vastly reduces the likelihood of unexpected equipment failure. Auxo Medical offers customized preventative maintenance plans that proactively address minor issues before they become major repairs. Their well-stocked parts inventory also allows technicians to quickly source needed components.

Improved Productivity & Patient Care Reliable equipment maximizes procedural workflow efficiency in ORs, labs, and imaging departments. Physicians can stay focused on delivering excellent patient care rather than working around malfunctioning technology.

Lower Lifecycle Costs Proactive maintenance extends the useful life of equipment by years, postponing costly replacements. Unscheduled emergency repairs also become far less frequent. Auxo’s fixed-fee plans provide predictable budgeting as well.

Regulatory & Accreditation Compliance Auxo’s meticulous documentation provides reports to demonstrate adherence to Joint Commission standards and OEM recommendations. This facilitates accreditation and helps limit liability risks.

Access to Specialized Expertise Auxo’s seasoned technicians maintain expertise across equipment modalities from anesthesia delivery systems to electrosurgical units, defibrillators, autoclaves, and more. Their competencies reduce clients’ training and recruitment burdens.

Brand-Agnostic Services Unlike OEMs focused on their own products, Auxo Medical services equipment from all major brands. Clients gain a customized, brand-agnostic approach for mixed-vendor environments.

Local Market Knowledge With technicians based locally, Auxo Medical provides specialized regional expertise and rapid response times for onsite repairs. Their convenient service minimizes downtime.

Service Offerings

Auxo Medical supports the entire lifecycle of clients’ medical equipment with a comprehensive range of services:

Preventative Maintenance

Regular preventative maintenance is key to minimizing unplanned downtime and expensive emergency repairs. Auxo Medical offers customized maintenance plans administered by experienced, factory-certified technicians:

Scheduled maintenance appointments optimizations uptime
Multi-point inspections and calibration
Software and hardware troubleshooting
Fluid line purging, vacuum system testing, gas analyzer calibration
System cleaning, lubrication, filter replacement
Documentation for regulatory compliance
Parts replacements & proactive repairs
Scheduled maintenance optimizes uptime by proactively detecting potential problems through diagnostic tests, calibrations, visual inspections, and scheduled parts/filter replacements BEFORE performance issues arise. This helps avoid disruptive surprise failures during critical use.

Corrective Maintenance & Repairs

Despite preventative efforts, equipment problems inevitably arise. Auxo Medical’s technicians leverage decades of real-world experience to rapidly troubleshoot issues and perform corrective maintenance across equipment modalities:

Emergency repair – rapid onsite response 24/7
Electrical & mechanical troubleshooting
Software diagnostics and calibrations
Parts replacements with extensive inventory
Full documentation for compliance reporting
Repairs restore optimal performance and safety after failures occur. Auxo Medical has deep expertise isolating problems, sourcing parts, and safely restoring functionality across all supported equipment types.

Equipment Upgrades

Auxo Medical offers complete upgrade services to improve older equipment or add new capabilities:

Analog to digital upgrades
Adding networking capabilities
Integration of new software features
Touchscreen LCD conversions
Upgrading electrical/mechanical components
Revitalize outdated equipment and extend usefulness by upgrading older analog systems with new digital capabilities. Expert installations ensure changes are safe and restore devices to factory specifications.

Equipment Disposal & Decommissioning

When equipment reaches end-of-life, Auxo Medical manages decommissioning and disposal to high regulatory standards:

Data wiping to ensure protected health information (PHI) privacy
Testing for hazardous materials like lead shielding
Certificates of destruction to document proper disposal
Reselling/Remarketing functional equipment
Recycling components and raw materials through certified e-waste handlers

Safe, compliant disposal eliminates liabilities associated with outdated technology. Documentation provides the audit trail needed for accreditation and insurance purposes.

Parts, Supplies, and Accessories

Auxo Medical maintains a large stock of manufacturer-approved replacement parts and accessories for all equipment they service. This includes items like:

Maintenance kits with filters, valves, seals
Replacement bulbs
Backup batteries
Cords, tubing, cables, hoses
Gaskets, seals, tubing
And any other components needed to maintain optimal performance

Readily available parts inventory allows technicians to quickly complete repairs without relying on manufacturer backorders. Facility downtime is minimized.

Equipment Rentals

For facilities that cannot justify purchasing expensive equipment for limited usage, Auxo Medical offers short-term and month-to-month rentals on a diverse selection of meticulously maintained equipment. Lower costs and no long-term commitments provide healthcare organizations tremendous flexibility scaling equipment needs.

Why Choose Auxo Medical?

With decades of experience servicing clients across the U.S., Auxo Medical offers healthcare facilities unparalleled expertise maintaining the cutting edge medical technology clinicians rely on daily. They deliver:

Multi-Brand Expertise

Auxo Medical maintains extensive experience with equipment from the world’s top OEM medical technology brands including GE Healthcare, Philips, Siemens, Steris, Stryker, Olympus, Medtronic, and more. Their vendor-agnostic perspective provides efficient support across multi-OEM environments.

Factory-Trained and Certified Technicians

Technicians complete comprehensive OEM training courses on equipment installation, operation, maintenance, calibration, and repair. Auxo Medical’s Certified Biomedical Technicians (CBETs) hold the respected AAMI certifications demonstrating their expertise. Ongoing training ensures they stay current as technology evolves.

Rapid Response Capabilities

With techs based in local service regions, Auxo Medical provides rapid onsite response for emergency repairs and routine maintenance needs. Extended service hours nights and weekends prevent delayed care.

Custom Maintenance Programs

Auxo Medical works collaboratively with clients to develop optimized maintenance plans balancing uptime, performance, and budget. Contracts can be customized around equipment models in use and facility requirements.

Latest Diagnostic Software

Technicians are equipped with manufacturer-specific software tools for equipment testing, troubleshooting, error code analysis, system optimization, firmware updates, and more. This expertise facilitates rapid fault isolation and correction.

Extensive Parts Inventory

By stocking thousands of spare parts and components for all supported equipment brands, Auxo Medical minimizes downtime otherwise spent waiting on shipments from OEMs. Fast access to parts gets machines up and running quickly.

Budget-Friendly Costs

Auxo Medical’s services cost substantially less than OEM contracts. Their fixed-fee preventative maintenance programs eliminate unpredictable expenses from emergency repairs. Cost efficiencies enable improved equipment performance on limited budgets.

Liability Risk Reduction

Meticulous maintenance documentation aids regulatory compliance while demonstrating adherence to accreditation standards. This helps reduce scrutiny and liability risks during inspections and audits.

Regional Field Service Areas

With multiple service centers nationally, Auxo Medical deploys experienced technicians from locations close to client sites. Local inventory, knowledge, and rapid response capabilities provide convenience and fast issue resolution.

Partnering for Peak Equipment Performance

Modern healthcare relies on complex, specialized medical equipment working flawlessly to deliver quality patient care. But managing a large inventory of essential technologies from diverse OEMs has enormous costs in training, tools, and technical competencies. Auxo Medical provides an expert alternative, handling equipment maintenance so healthcare facilities can focus fully on patient needs.

Offering flexible, customized service programs administered by factory-certified technicians, Auxo Medical helps clients:

Reduce expensive equipment downtime
Extend the lifespan of technology investments
Access specialized multi-vendor expertise
Keep lifesaving devices operating safely and reliably
Control maintenance costs through fixed-fee contracts
Reallocate limited budgets to patient care priorities
Ensure ongoing regulatory compliance

With over five decades of experience servicing clients nationally, Auxo Medical has the proven capabilities to keep modern healthcare facilities running at their best. Their comprehensive maintenance and repair services epitomize reliable, expert support for essential medical technology.

When to Call for Professional Service and Repairs

Even with thorough preventative maintenance, equipment issues inevitably arise requiring skilled technicians to troubleshoot problems and restore normal function. Auxo Medical recommends service in these situations:

Emergency Failures Disrupting Care

If a vital clinical device fails entirely or begins malfunctioning during use, immediate service is needed to avoid postponing urgent patient care. Auxo Medical’s emergency repair response can quickly dispatch experienced technicians for onsite troubleshooting and correction.

Error Messages and Fault Codes Appear

Internal diagnostics will often detect issues and generate alphanumeric error codes. Technicians can analyze these codes along with displayed messages to pinpoint failing components. Quick resolution of flagged problems prevents costly future failure.

Degraded Performance or Abnormal Operation

Subtle changes like inconsistent vacuum pressure, improper heating, slower cycle times, image artifacts, or power fluctuations indicate developing issues. Expert inspection can determine whether components need adjustment, repair, or replacement.

Scheduled Maintenance Intervals are Due

Auxo Medical will track maintenance schedules across all covered equipment to coordinate periodic upkeep per manufacturer recommendations. This prevents oversights that lead to breakdowns or invalidated warranties.

Staff Cannot Resolve Basic Issues

If in-house efforts to address things like jammed doors, leaking fluids, software glitches, or power problems are unsuccessful, it’s best to call service professionals before attempting extensive repairs.

Upgrades or Add-Ons are Desired

Specialized technical experience is required anytime facilities wish to incorporate hardware or software upgrades to improve equipment capabilities and lifespan. OEM integration ensures changes work properly.

New Equipment is Being Installed

Certified technicians should perform initial setup and calibration of new equipment to validate proper operation and help staff learn usage and basic maintenance.

Gear is Being Relocated or Removed

Professional decommissioning by qualified service agents ensures proper disconnections, data wiping for PHI protection, documentation, and regulated disposal when permanently removing equipment from service.

Audits or Inspections are Due

Comprehensive maintenance records prove compliance with healthcare technology management standards required by accreditation and regulatory groups. Auxo Medical’s detailed reporting satisfies inspectors.

By leveraging Auxo Medical for equipment service needs both scheduled and unplanned, healthcare facilities ensure issues are expertly resolved the right way the first time. Their skilled support maximizes clinical technology uptime and safety.

Key Takeaways

Modern healthcare relies heavily on medical equipment that requires specialized expertise to properly maintain and repair. Preventative maintenance is crucial for avoiding disruptive, unsafe downtime.
While large hospitals may staff in-house biomed departments, smaller providers often lack the cost-prohibitive infrastructure needed to service diverse high-tech equipment internally.
Outsourcing maintenance to dedicated third parties like Auxo Medical provides key benefits including:
- Expert support across equipment modalities and brands
- Access to extensive parts inventories
- Budget-friendly fixed fee maintenance contracts
- Reduced training and staffing overhead
- Rapid response and broad coverage
- Improved uptime and utilization
- Aid with regulatory compliance
Auxo Medical offers healthcare providers over 50 years of medical equipment expertise across the entire asset lifecycle – from installation and training to maintenance, repair, upgrades and regulated disposal.
Customized maintenance programs administered by Auxo Medical’s factory-certified technicians ensures complex clinical technology is kept operating safely and reliably at peak condition.
By partnering with Auxo Medical for equipment servicing, healthcare facilities can focus fully on delivering outstanding patient care knowing their essential medical technology is in the hands of trusted professionals.

Contact Auxo Medical Today to Evaluate your Preventative Maintenance or Repair Needs

30Apr2025

The Importance of Portable X-ray Maintenance and Repair

April 30, 2025

Auxo Medical

Auxo Medical, Imaging Equipment Maintenance, Imaging Equipment Repair, Portable X-Ray Maintenance, Portable X-Ray Repair, X-Ray Machine, X-Ray Machine Maintenance, X-Ray Machine Repair Articles

Portable X-ray machines are vital tools in modern healthcare, providing convenient and accessible imaging in a variety of settings, from hospital rooms and emergency departments to nursing homes and field clinics. Their mobility allows for rapid diagnosis and treatment, particularly for patients who cannot easily be transported to a traditional radiology suite. However, the demanding nature of portable X-ray use, coupled with their complex technology, necessitates regular maintenance and timely repairs to ensure optimal performance, patient safety, and a strong return on investment.

Why is Portable X-ray Maintenance Crucial?

Patient Safety: A malfunctioning portable X-ray unit can lead to inaccurate imaging, overexposure to radiation, or even mechanical hazards. Regular maintenance helps identify and address potential issues before they compromise patient safety.
Image Quality: Clear and detailed images are crucial for accurate diagnoses. Maintaining components like the X-ray tube, detectors, and image processing software ensures consistent, high-quality images.
Reliability and Uptime: Portable X-ray units are often used in critical situations where immediate imaging is essential. Regular maintenance minimizes downtime and ensures the unit is ready when needed.
Extended Lifespan: Like any sophisticated medical device, portable X-ray machines benefit from proactive care. Regular maintenance can significantly extend their lifespan, protecting your investment and delaying the need for costly replacements.
Compliance and Regulatory Requirements: Medical imaging equipment is subject to strict regulations regarding safety and performance. Regular maintenance helps ensure compliance with these requirements.
Cost Savings: Preventative maintenance can catch minor issues before they escalate into major repairs, saving healthcare facilities significant amounts of money in the long run.

Key Areas of Portable X-ray Maintenance:

Regular Cleaning and Disinfection: Portable X-ray units are used in diverse environments and must be thoroughly cleaned and disinfected after each use to prevent the spread of infections. Pay special attention to surfaces that come into contact with patients.
Battery Maintenance: Proper battery care is essential for reliable operation. Follow the manufacturer’s recommendations for charging, storage, and replacement. Regularly check battery health and replace batteries as needed.
Component Inspection: Regularly inspect critical components, such as the X-ray tube, collimator, detectors, cables, and wheels, for signs of wear and tear. Pay attention to any unusual noises or movements.
Calibration and Alignment: Ensure proper calibration and alignment of the X-ray beam and detectors for accurate imaging. This should be performed by qualified technicians according to the manufacturer’s specifications.
Software Updates: Keep the unit’s software up to date to ensure compatibility, access the latest features, and address any known bugs or security vulnerabilities.
Radiation Safety Checks: Regularly perform radiation safety checks to ensure that the unit is operating within safe limits and that there are no radiation leaks.
Preventative Maintenance: Adhere to a preventative maintenance schedule recommended by the manufacturer. This schedule typically includes tasks such as lubrication, filter replacement, and system testing.

When to Seek Portable X-ray Repair Services:

Even with diligent maintenance, portable X-ray units may require repair services from time to time. Common signs that a unit needs repair include:

Image Quality Issues: Blurry, distorted, or noisy images.
Mechanical Problems: Difficulty moving the unit, broken wheels, or malfunctioning components.
Software Errors: Error messages, system crashes, or software glitches.
X-Ray Emission Problems: Inconsistent or absent X-ray emission.
Battery Issues: Rapid battery drain, failure to charge, or error messages related to the battery.
Radiation Safety Concerns: Suspected radiation leaks or malfunctions in safety features.

Choosing a Reliable Portable X-ray Service Provider:

When selecting a service provider, consider the following:

Experience and Expertise: Look for a provider with extensive experience in portable X-ray maintenance and repair.
Certified Technicians: Ensure the provider employs certified technicians trained on your specific unit model.
Fast Response Times: Choose a provider offering prompt service to minimize downtime, especially crucial in urgent situations.
On-Site Service: Opt for a provider offering on-site repair services to minimize disruption.
Comprehensive Services: Select a provider offering a full range of services, including preventative maintenance, repairs, and parts replacement.
Customer Support: Choose a provider with excellent customer support to address your questions and concerns.

Auxo Medical: Your Partner in Portable X-ray Maintenance and Repair

At Auxo Medical, we understand the critical role portable X-ray units play in modern healthcare. We offer comprehensive maintenance and repair services, performed by our team of experienced and certified technicians. We are committed to providing fast, reliable, and cost-effective solutions to keep your portable X-ray unit operating at its best.

Contact Auxo Medical today to learn more about our portable X-ray service offerings and how we can help you maintain the performance and reliability of your imaging equipment.

23Apr2025

The Importance of C-Arm Maintenance and Repair

April 23, 2025

Auxo Medical

Auxo Medical, C-Arm Maintenance, C-Arm PM, C-Arm Preventative Maintenance, C-Arm Repair, Imaging Equipment Maintenance, Imaging Equipment Repair, OEC 9800 PM, OEC 9900 PM Articles

C-arms are indispensable imaging tools in modern healthcare, providing real-time X-ray images during a wide range of surgical, orthopedic, and pain management procedures. Their versatility and precision make them critical for accurate diagnoses and successful interventions. However, like all complex medical equipment, C-arms require regular maintenance and timely repairs to ensure optimal performance, patient safety, and a strong return on investment.

Why is C-Arm Maintenance Crucial?

Patient Safety: A malfunctioning C-arm can lead to inaccurate imaging, potentially resulting in misdiagnoses or complications during procedures. Regular maintenance helps identify and address potential issues before they compromise patient safety.
Image Quality: Maintaining the C-arm’s components, such as the X-ray tube, image intensifier, and detectors, is essential for producing high-quality images. Clear and detailed images are crucial for accurate diagnoses and effective treatment planning.
Operational Efficiency: A well-maintained C-arm operates smoothly and efficiently, minimizing downtime and maximizing throughput. This allows healthcare facilities to perform more procedures and serve more patients.
Extended Lifespan: Regular maintenance can significantly extend the lifespan of a C-arm, protecting your investment and delaying the need for costly replacements.
Cost Savings: Proactive maintenance can prevent minor issues from escalating into major repairs, saving healthcare facilities significant amounts of money in the long run. Addressing small problems early is always more cost-effective than dealing with a complete system failure.

Key Areas of C-Arm Maintenance:

Regular Cleaning and Disinfection: C-arms are used in sterile environments and must be thoroughly cleaned and disinfected after each procedure to prevent the spread of infections.
Component Inspection: Regular inspection of critical components, such as the X-ray tube, image intensifier, detectors, and control panels, is essential for identifying signs of wear and tear.
Calibration and Alignment: Proper calibration and alignment of the C-arm are crucial for accurate imaging. These procedures should be performed by qualified technicians on a regular basis.
Software Updates: Keeping the C-arm’s software up to date ensures compatibility with other systems and provides access to the latest features and security enhancements.
Preventative Maintenance: Following a preventative maintenance schedule recommended by the manufacturer can help identify and address potential issues before they become major problems.

When to Seek C-Arm Repair Services:

Even with regular maintenance, C-arms may require repair services from time to time. Common signs that a C-arm needs repair include:

Image Quality Issues: Blurry, distorted, or noisy images.
Mechanical Problems: Difficulty moving the C-arm, unusual noises, or component malfunctions.
Software Errors: Error messages, system crashes, or software glitches.
X-Ray Emission Problems: Inconsistent or absent X-ray emission.

Choosing a Reliable C-Arm Service Provider:

When selecting a C-arm service provider, consider the following factors:

Experience and Expertise: Look for a provider with extensive experience in C-arm maintenance and repair.
Certified Technicians: Ensure that the provider employs certified technicians who are trained to work on your specific C-arm model.
Fast Response Times: Choose a provider that offers fast response times to minimize downtime.
Comprehensive Services: Select a provider that offers a wide range of services, including preventative maintenance, repairs, and parts replacement.
Customer Support: Look for a provider with excellent customer support to address your questions and concerns.

Auxo Medical: Your Partner in C-Arm Maintenance and Repair

At Auxo Medical, we understand the importance of keeping your C-arm in optimal condition. We offer comprehensive C-arm maintenance and repair services, performed by our team of experienced and certified technicians. We are committed to providing fast, reliable, and cost-effective solutions to minimize downtime and maximize the lifespan of your C-arm.

Contact Auxo Medical today to learn more about our C-Arm service offerings and how we can help you maintain the performance and reliability of your imaging equipment.

18Apr2025

Comprehensive Imaging Equipment Service and Repair with Auxo Medical

April 18, 2025

Auxo Medical

Auxo Medical, C-Arm Maintenance, C-Arm Repair, DC, Imaging Equipment Maintenance, Imaging Equipment Repair, MD, NC, VA, X-Ray Maintenance, X-Ray Repair Articles

At Auxo Medical, we understand the critical role imaging equipment plays in modern healthcare. Whether it’s diagnosing conditions, planning treatment, or monitoring progress, reliable imaging systems are essential for delivering exceptional patient care. With decades of experience, we specialize in providing top-notch service, maintenance, and repair for imaging equipment, ensuring your devices operate at peak efficiency. From C-Arms and R/F rooms to Cath Labs and portable X-ray systems, we offer comprehensive solutions tailored to meet the needs of healthcare facilities across the Mid-Atlantic region and beyond.

By focusing on timely service, cost-effective solutions, and industry-leading expertise, our goal is to keep your imaging equipment running smoothly while minimizing downtime. Let’s explore how we can help optimize your equipment’s performance and support your facility’s success.

Why Choose Auxo Medical for Imaging Equipment Service?

When you partner with us, you’re choosing a team dedicated to reliability, efficiency, and affordability. Here are the key reasons why healthcare providers trust Auxo Medical for imaging equipment service and repair:

1. Expertise Across Multiple Modalities

We specialize in servicing a wide range of imaging equipment, including:

C-Arms
Radiography/Fluoroscopy (R/F) Rooms
Catheterization Labs
Portable X-Ray Systems

Our team of highly skilled field service engineers is experienced in working with leading manufacturers like GE Healthcare (OEC 9800/9900, Innova 2100), Siemens, Philips, Fuji, and Shimadzu. No matter the make or model, we have the knowledge and tools to diagnose and resolve issues effectively.

2. Comprehensive Service Options

We offer a full suite of services to meet all your imaging equipment needs:

Equipment Inspections

Regular inspections are key to keeping your systems in top condition. Our engineers conduct detailed inspections, including:

Visual Inspections: Identifying physical damage, such as frayed cables or worn components.
Functionality Tests: Ensuring controls and movement mechanisms operate correctly.
Image Quality Assessments: Testing for proper contrast, resolution, and image clarity.
Calibration Checks: Verifying alignment with manufacturer specifications.
Safety Verifications: Checking emergency stop functions and radiation shielding for compliance.

Repair Services

When equipment malfunctions, our team is ready to provide fast, reliable repairs. We handle:

Component Diagnosis: Identifying faulty components like X-ray tubes or detectors.
Electrical Repairs: Fixing wiring, connectors, and power supply issues.
Image Processing Repairs: Resolving software and imaging sensor problems.
Mechanical Repairs: Restoring smooth movement and alignment of mechanical parts.

De-Installation and Relocation

We offer expert assistance for relocating or de-installing imaging equipment due to:

Facility Renovations
New Equipment Installations
Space Optimization
Regulatory Compliance Adjustments

PACS and DICOM Troubleshooting

Our engineers are skilled in resolving PACS (Picture Archiving and Communication System) and DICOM (Digital Imaging and Communications in Medicine) issues, including:

Connectivity Problems
Image Retrieval Failures
Storage Space Concerns
User Access Issues
Failed Transfers

3. Cost-Effective Solutions

We know that maintaining imaging equipment can be costly, which is why we offer significant savings compared to OEM (Original Equipment Manufacturer) pricing. By choosing us, you can save 40%-50% on labor costs without compromising on quality. Additionally, we provide the option to bundle service contracts for Biomedical, Sterile Processing Department (SPD), Anesthesia, and Imaging Equipment, streamlining maintenance while maximizing cost efficiency.

4. Quick Turnaround Times

Downtime can disrupt operations and impact patient care, which is why we prioritize prompt service. With field service engineers serving Virginia, Washington D.C., Maryland, and North Carolina, we’re equipped to respond quickly to your service requests. Whether your equipment is experiencing image quality issues, error codes, or operational failures, we’ll ensure it’s back up and running with minimal delay.

5. Emergency Repair Services – 24/7 Availability

We recognize that imaging equipment issues don’t always happen during regular business hours. That’s why we offer 24/7 emergency repair services. Whether it’s a late-night malfunction or a weekend breakdown, our team is available to address urgent repairs and minimize disruption to your operations. (Please note: after-hours service calls carry a 4-hour minimum labor charge.)

6. Regulatory Compliance and Documentation

Staying compliant with regulatory requirements is essential for any healthcare facility. Through our Service Portal, active service agreement holders can access all necessary documentation, including:

Calibration certificates
Maintenance logs
Repair reports

This ensures you’re always prepared for audits and inspections, giving you peace of mind.

Signs Your Imaging Equipment Needs Service

Recognizing the early signs of equipment issues can help you avoid costly downtime. Here are some common indicators that your imaging systems may need service:

Decreased Image Quality: Blurry images, artifacts, or distortions.
Frequent Error Messages: Recurring error codes or alerts.
Inconsistent Performance: Variability in functionality or slower response times.
Physical Wear: Visible damage to cables, connectors, or components.
Unusual Noises: Grinding, buzzing, or other irregular sounds during operation.
User Complaints: Feedback from operators about malfunctions or difficulties.
Manufacturer End-of-Life Support: If your equipment is nearing or past its manufacturer’s support period, we can provide continued maintenance and repair services.

The Auxo Medical Advantage: Enhancing Patient Care and Operational Efficiency

By partnering with Auxo Medical, you’ll benefit from a holistic approach to imaging equipment service and repair. Here’s how we help healthcare facilities achieve their goals:

1. Superior Equipment Performance

Our meticulous inspections, repairs, and calibrations ensure your imaging systems operate at their best, enhancing diagnostic accuracy and patient outcomes.

2. Reduced Downtime

With our quick response times and efficient repair processes, we minimize equipment downtime, allowing you to maintain seamless operations.

3. Cost Savings

Our competitive pricing and bundled service contracts offer significant cost savings, helping you allocate resources more effectively.

4. Expert Support

From troubleshooting PACS and DICOM systems to addressing complex repairs, our team provides the expertise you need to resolve issues quickly and efficiently.

5. Regulatory Compliance

We ensure your equipment meets all regulatory standards, giving you confidence in your facility’s compliance.

Beyond Imaging Equipment, Auxo Medical provides Sterile Processing and Biomedical Equipment Maintenance and Repair in Several Regions Around the Country.

Auxo Medical proudly serves healthcare facilities in the Mid-Atlantic region, including:

Our strategically located field service engineers ensure quick turnaround times, no matter where your facility is located.

Streamline Your Equipment Maintenance with Auxo Medical

At Auxo Medical, we’re committed to helping healthcare providers maintain reliable, efficient imaging systems. By offering a comprehensive range of services—from inspections and repairs to de-installations and PACS troubleshooting—we deliver solutions that enhance patient care, reduce costs, and simplify operations. With our 24/7 emergency repair services, cost-effective pricing, and industry-leading expertise, we’re the trusted partner you need to keep your imaging equipment in optimal condition.

Ready to experience the Auxo Medical difference? Contact us today to request a service quote or repair. Let’s work together to keep your imaging systems running at their best, so you can focus on what matters most—delivering exceptional care to your patients.

Contact Auxo Medical Today

Auxo Medical LLC (Headquarters)
5401 Distributor Drive
Richmond, VA 23225

Toll-Free: (888) 728-8448
Local: (804) 233-4424
Fax: (888) 420-9471

Hours of Operation:
Monday – Friday: 8:00 AM – 4:30 PM
Saturday – Sunday: Closed

Let us help you maintain the performance of your imaging equipment. Call our office at (888) 728-8448 or fill out the form below.

9Apr2025

Maximize Uptime and Image Quality: Expert C-Arm and X-Ray Services from Auxo Medical

April 9, 2025

Auxo Medical

Auxo Medical, C-Arm Maintenance, C-Arm PM, C-Arm Repair, Imaging Equipment Maintenance, Imaging Equipment Repair, X-Ray Maintenance, X-Ray Repair Articles

C-arms, X-ray machines, and fluoroscopy systems are essential for a wide range of procedures, and their optimal performance directly impacts patient care and your facility’s success. At Auxo Medical, we understand the critical role these systems play, which is why we offer comprehensive C-arm repair, C-arm service, C-arm maintenance, X-ray repair, and X-ray service solutions designed to keep your equipment running smoothly and efficiently.

Is Your Imaging Equipment Costing You More Than You Think?

Beyond the initial purchase price, your imaging equipment incurs ongoing costs related to maintenance, repairs, and potential downtime. Inefficient or unreliable equipment can lead to:

Increased Operational Expenses: Frequent repairs, higher energy consumption, and the need for overtime to catch up on delayed procedures.
Reduced Patient Satisfaction: Longer wait times, scheduling disruptions, and the potential for compromised image quality can negatively impact the patient experience.
Compliance Risks: Malfunctioning equipment can lead to inaccurate diagnoses and potential legal liabilities.
Decreased Competitive Advantage: Outdated or unreliable equipment can make it difficult to attract and retain patients in a competitive market.

Auxo Medical helps you minimize these hidden costs by providing expert service and maintenance solutions tailored to your specific needs.

Investing in Reliability: The Auxo Medical Approach

We believe that proactive service and maintenance are essential for maximizing the value of your imaging equipment. Our approach is based on:

Preventive Maintenance: Regularly scheduled inspections and maintenance to identify and address potential issues before they escalate.
Timely Repairs: Rapid response and efficient repairs to minimize downtime and restore equipment functionality quickly.
Expert Technicians: Highly trained and certified technicians with extensive experience in servicing a wide range of imaging equipment.
Comprehensive Solutions: A full suite of services to meet all your imaging equipment needs, from routine maintenance to complex repairs.

Auxo Medical: Your Single Source for Imaging Equipment Support

We service a wide range of imaging modalities, including:

Mobile C-Arms: Ensuring seamless intraoperative imaging for surgical procedures.
Fixed C-Arms: Maintaining optimal performance for interventional radiology and cardiology.
Digital Radiography (DR) Systems: Providing accurate and efficient diagnostic imaging.
Computed Radiography (CR) Systems: Supporting reliable and cost-effective imaging solutions.
Fluoroscopy Units: Ensuring real-time imaging for a variety of diagnostic and therapeutic procedures.

Our Specialized Service Offerings

Auxo Medical offers a range of specialized services designed to address the unique needs of each type of imaging equipment:

C-Arm Services: Maintaining Precision and Control

Our C-arm services focus on:

Image Intensifier Maintenance: Ensuring optimal image clarity and brightness.
X-Ray Tube Calibration and Replacement: Maintaining accurate radiation output and image quality.
Mechanical System Adjustments: Ensuring smooth and precise movement of the C-arm.
Software and Hardware Troubleshooting: Resolving issues affecting system performance and functionality.

X-Ray Services: Ensuring Diagnostic Accuracy and Safety

Our X-ray services include:

Detector Calibration and Repair: Maintaining accurate image capture and processing.
Generator Maintenance and Repair: Ensuring stable and reliable power supply.
Collimator Adjustment and Repair: Optimizing radiation beam control and safety.
Safety Inspections and Compliance Testing: Ensuring adherence to all regulatory requirements.

Fluoroscopy Services: Optimizing Real-Time Imaging Performance

Our fluoroscopy services focus on:

Image Chain Optimization: Ensuring optimal image quality and clarity.
Radiation Dose Management: Minimizing patient exposure while maintaining diagnostic image quality.
Generator and Control System Maintenance: Ensuring reliable system operation.
Software and Hardware Updates: Keeping your system up-to-date with the latest technology.

The Auxo Medical Advantage: Why Choose Us?

When you partner with Auxo Medical, you gain access to:

Experienced and Certified Technicians: Our team is highly skilled and knowledgeable in servicing a wide range of imaging equipment.
Prompt and Reliable Service: We understand the importance of minimizing downtime and provide rapid response and efficient repairs.
Competitive Pricing: We offer cost-effective solutions without compromising on quality or service.
Customized Service Plans: We tailor our service plans to meet your specific needs and budget.
Commitment to Customer Satisfaction: We are dedicated to providing exceptional service and building long-term relationships with our clients.

Serving the Mid-Atlantic Region and Beyond

Auxo Medical proudly serves healthcare facilities throughout the Mid-Atlantic region, including Virginia, Washington D.C., Maryland, and North Carolina. Contact us to discuss your specific service needs and learn how we can help you optimize the performance of your imaging equipment.

Take Control of Your Imaging Equipment Costs: Contact Auxo Medical Today

Don’t let unreliable imaging equipment compromise patient care and impact your bottom line. Contact Auxo Medical today to schedule a consultation and learn how our expert service solutions can help you maximize uptime, improve image quality, and reduce your overall costs. Call our office at (888) 728-8448 or fill out the form below.

27Mar2025

C-Arm Repair, X-Ray Repair, and Preventative Maintenance Services by Auxo Medical

March 27, 2025

Auxo Medical

Auxo Medical, C-Arm Maintenance, C-Arm Repair, Imaging Equipment Maintenance, Imaging Equipment Repair, Maryland, North Carolina, Virginia, Washington D.C., X-Ray Machine Maintenance, X-Ray Repair Articles

At Auxo Medical, we specialize in providing high-quality C-arm repair, X-ray repair, and preventative maintenance services to ensure your imaging equipment operates at peak performance. With years of experience in servicing imaging systems, we are proud to offer our clients cost-effective, reliable solutions that minimize downtime and extend the lifespan of their equipment. Whether you need OEC 9800 preventative maintenance, OEC 9900 preventative maintenance, or support for other imaging modalities, you can count on us to deliver exceptional service and support.

Why Choose Auxo Medical for Imaging Equipment Service?

We understand the critical role that imaging equipment plays in patient care. Equipment failures or poor performance can lead to delays, errors, or compromised patient outcomes. That’s why we take a proactive approach to ensure your C-arms, X-ray machines, and other imaging equipment are always in optimal condition. Here’s why healthcare providers trust us:

Cost Savings: We provide highly competitive rates, offering up to 40%-50% savings compared to OEM labor pricing.
Expert Technicians: Our field service engineers are experienced in servicing a wide range of imaging systems, including models from GE Healthcare (OEC 9800/9900), Siemens, Philips, Shimadzu, and Fuji.
Quick Turnaround: With engineers strategically located in the Mid-Atlantic region, we respond promptly to service requests, minimizing downtime for your operations.
Comprehensive Services: From inspections and repairs to de-installation, relocation, and PACS/DICOM troubleshooting, we handle it all with precision and care.

Comprehensive C-Arm Repair Services

If your C-arm is malfunctioning, showing error codes, or delivering poor image quality, we’re here to help. C-arm systems are essential in various medical procedures, and even minor issues can disrupt workflows. We provide fast, reliable C-arm repair services to restore your equipment to full functionality.

Common C-Arm Issues We Address:

Decreased Image Quality: Blurry or distorted images that compromise diagnostic accuracy.
Frequent Error Messages: Persistent error codes or system malfunctions.
Inconsistent Performance: Delays or irregular operation during procedures.
Physical Wear: Damaged cables, connectors, or components affecting usability.
Unusual Noises: Grinding or buzzing sounds during operation.

Our skilled engineers conduct thorough diagnostics, repair faulty components, and recalibrate the system to ensure smooth operation. Our goal is to minimize disruptions and get your C-arm back in service as quickly as possible.

X-Ray Machine Repair and Maintenance Services

At Auxo Medical, we provide expert X-ray repair and maintenance services to support healthcare facilities, surgery centers, and clinics. Whether you have portable X-ray machines, R/F rooms, or catheterization labs, we’ve got you covered.

Signs Your X-Ray Machine Needs Service:

Image Quality Problems: Poor contrast, resolution issues, or image artifacts.
Frequent System Errors: Alerts or error codes that interrupt procedures.
Mechanical or Electrical Issues: Malfunctioning controls, power supply problems, or physical damage.
Compliance Requirements: Routine inspections for regulatory compliance.

Our team specializes in troubleshooting and repairing X-ray systems to ensure reliable performance. From replacing damaged components to addressing software issues, we provide comprehensive solutions tailored to your needs.

OEC 9800 and OEC 9900 Preventative Maintenance

Preventative maintenance is essential for ensuring the longevity and performance of your imaging equipment. At Auxo Medical, we offer specialized OEC 9800 preventative maintenance and OEC 9900 preventative maintenance services, helping you avoid costly repairs and unexpected downtime.

Key Preventative Maintenance Services:

Visual Inspections: Checking for physical damage, worn cables, or frayed connectors.
Calibration: Ensuring systems are calibrated to manufacturer specifications for accurate imaging.
Image Quality Testing: Using phantoms to test contrast and resolution.
Electrical Safety Testing: Verifying proper grounding and detecting leakage currents.
Radiation Safety Testing: Ensuring radiation output meets regulatory safety standards.
Software Updates: Installing the latest software versions for optimal functionality.

Our preventative maintenance programs are designed to detect and address issues before they escalate, ensuring your OEC 9800 and OEC 9900 systems remain reliable and compliant.

Imaging Equipment De-Installation and Relocation Services

Whether you’re renovating your facility, acquiring new equipment, or optimizing your workspace, we provide professional de-installation and relocation services for imaging equipment. Our team ensures the safe handling and transportation of your systems, minimizing risks and ensuring a smooth transition.

Scenarios Where Relocation is Necessary:

Facility Renovations: Upgrading or remodeling spaces.
New Equipment Acquisitions: Replacing outdated machines.
Workflow Adjustments: Optimizing equipment placement for efficiency.
Regulatory Compliance: Relocating equipment to meet safety standards.

Our expertise in imaging equipment ensures that your systems are carefully de-installed, transported, and reinstalled with minimal disruption to your operations.

PACS and DICOM Troubleshooting

In addition to C-arm maintenance and X-ray repair, we offer troubleshooting services for PACS (Picture Archiving and Communication System) and DICOM (Digital Imaging and Communications in Medicine). These systems are critical for managing and storing medical images, and any connectivity or storage issues can lead to significant delays.

PACS and DICOM Services:

Connectivity Issues: Ensuring imaging devices and PACS servers are properly connected.
Image Retrieval Problems: Resolving issues with image transfer and database operation.
User Access Troubleshooting: Verifying user credentials and permissions.
Storage Analysis: Checking storage space and backup procedures.
Failed Transfers: Investigating and resolving DICOM file transfer failures.

Our team works to optimize your imaging workflow, ensuring seamless communication between devices and systems.

24/7 Emergency Repair Services

We know that equipment malfunctions can happen at any time, which is why we offer 24/7 emergency repair services. Whether it’s a late-night issue or a weekend breakdown, our expert engineers are available to respond promptly and resolve the problem.

Benefits of Our Emergency Services:

Rapid Response Times: Minimizing downtime to maintain patient care.
Expert Diagnostics: Identifying and addressing issues quickly.
Comprehensive Repairs: Restoring full functionality to your equipment.

Note: After-hours service calls carry a 4-hour minimum labor charge (4:30 PM – 8:00 AM).

Field Service Coverage in the Mid-Atlantic Region

Our field service engineers are strategically located across Virginia, Maryland, Washington D.C., and North Carolina to provide fast, reliable service. If you’re experiencing issues with your C-arm, X-ray machine, or other imaging equipment, we’re just a call away.

Additional Field Service Areas Covering Sterile Processing Equipment and/or Biomedical Equipment:

South Carolina
East Tennessee (Chattanooga – Knoxville)
Florida (Tampa/Central Florida)
Georgia (Atlanta)
Michigan (Grand Rapids)
Kentucky (Lexington)
Ohio (Dayton/Central & Western Ohio)

No matter where you’re located in our service areas, we’re committed to providing prompt, professional support to keep your equipment running smoothly.

Why Preventative Maintenance Matters for Imaging Equipment

Preventative maintenance is a crucial part of ensuring the performance and safety of your imaging equipment. Regular inspections and servicing help identify potential issues early, reducing the risk of unexpected breakdowns and costly repairs. Additionally, preventative maintenance ensures compliance with regulatory standards and extends the lifespan of your equipment.

Benefits of Preventative Maintenance:

Minimized Downtime: Reducing interruptions to patient care.
Improved Image Quality: Maintaining clarity and accuracy in imaging.
Cost Savings: Avoiding expensive repairs and replacements.
Regulatory Compliance: Meeting FDA and state health department requirements.

By choosing Auxo Medical for preventative maintenance, you can focus on delivering exceptional patient care while we take care of your equipment.

Save on Service Costs with Auxo Medical

At Auxo Medical, we’re committed to helping healthcare facilities save on service costs without compromising quality. By choosing us as your service provider, you can enjoy up to 50% off OEM labor pricing. Additionally, we offer the flexibility to combine service contracts for imaging, biomedical, anesthesia, and sterile processing equipment, streamlining your maintenance processes and maximizing cost savings.

Contact Us for C-Arm Repair, X-Ray Repair, and More

If you’re in need of C-arm repair, X-ray repair, or preventative maintenance for equipment like the OEC 9800 or OEC 9900, don’t hesitate to reach out to us. At Auxo Medical, we are dedicated to providing exceptional service to keep your imaging systems running at their best.

Request a Service Quote Today

Visit our website or call us at (888) 728-8448 to schedule a service or request a quote by filling out the form below. Let us help you maintain reliable imaging equipment and deliver outstanding patient care.

2Jan2025

Auxo Medical: Your Premier Medical Equipment Service Company

January 2, 2025

Auxo Medical

Anesthesia Machine Preventative Maintenance, Auxo Medical, Biomedical Equipment Inspections, Biomedical Equipment Repair, Imaging Equipment Maintenance, Imaging Equipment Repair, Medical Equipment Service Companies, Medical Equipment Service Company, SPD Preventative Maintenance Articles

Finding reliable medical equipment service companies is crucial for healthcare facilities of all sizes. Downtime due to malfunctioning equipment can be costly, impacting patient care and operational efficiency. Auxo Medical stands out as a leading provider of comprehensive medical equipment service, maintenance, and repair, ensuring your equipment operates at peak performance. We understand the critical role your equipment plays, and our commitment is to minimize downtime and maximize your investment.

Why Choose Auxo Medical Among Other Medical Equipment Service Companies?

In a crowded field of medical equipment service companies, Auxo Medical distinguishes itself through several key advantages:

Expertise and Experience: Our team comprises highly trained and skilled technicians and engineers with Certified Biomedical Equipment Technicians (CBETs) on staff, possessing extensive experience in servicing a wide range of medical equipment brands and models. We stay current with the latest technologies and manufacturer recommendations through ongoing training, ensuring we provide the highest level of service. This expertise translates to accurate diagnoses, efficient repairs, and preventative maintenance that extends the lifespan of your equipment.
Comprehensive Service Offerings: We offer a complete suite of services, encompassing preventative maintenance, emergency repairs, calibrations, inspections, and even equipment upgrades and refurbishments. Our services cover a broad spectrum of equipment categories, including:
- Biomedical Equipment: Patient monitors, surgical tables, exam tables, OR lighting, stretchers, ECG machines, electrosurgical units, ventilators, and more. We service top brands like GE Healthcare, Datascope, Philips, Mindray, Edan, Medtronic, Steris, Amsco, Midmark, Skytron, Stryker, and Hill-Rom.
- Sterile Processing Equipment: Sterilizers, autoclaves, washer-disinfectors, ultrasonic cleaners, and steam generators. We work with leading brands such as Steris, Amsco, V-Pro, Getinge, Primus Spire, Scientek, Consolidated, Sharpertek, Belimed, BetaStar, Miele, Basil, Lancer, and Tuttnauer. Our services ensure your facility maintains Joint Commission standards.
- Anesthesia Equipment: Anesthesia machines, monitors, and booms. Our technicians are factory-trained by leading manufacturers like Mindray and GE Healthcare, ensuring adherence to manufacturer specifications for preventative and corrective maintenance. We service Mindray, GE Healthcare, Datex-Ohmeda, Aespire, Dräger, and Penlon, among others.
- Imaging Equipment: C-arms, R/F rooms, catheterization labs, and portable X-ray systems. We provide specialized inspections and repairs, including equipment de-installation and relocation, as well as PACS and DICOM troubleshooting. We service brands like GE Healthcare (OEC 9800/9900, Innova 2100), Fuji, Siemens, Philips, and Shimadzu.
Commitment to Customer Satisfaction: Our core values emphasize integrity, professionalism, teamwork, and customer satisfaction. We strive to build strong, long-term relationships with our clients, providing personalized service and attention to detail. Our clients consistently praise our responsiveness, expertise, and commitment to exceeding expectations. Numerous testimonials highlight our dedication to providing timely, efficient, and high-quality service.
Cost-Effective Solutions: While prioritizing quality, we also focus on providing cost-effective solutions. Our preventative maintenance programs help minimize costly downtime and extend the lifespan of your equipment. Our competitive hourly repair rates and flexible service contracts make our services financially advantageous. We also offer additional discounts and trade-in options for equipment purchases.
Convenient Service Portal: For current service plan holders, our secure Service Portal provides real-time access to equipment inventory, support cases, and maintenance history reports. This tool streamlines communication and allows for efficient management of your equipment.
Extensive Service Area: Auxo Medical serves a wide geographic area, including Atlanta, GA; Central and South Florida; Dayton, OH; Grand Rapids, MI; East Tennessee; Lexington, KY; and the Mid-Atlantic region (VA, MD, NC, D.C.). Our extensive network ensures prompt and efficient service regardless of your location.

Beyond Repair: Equipment Upgrades and More

Auxo Medical offers more than just repairs and maintenance. We also assist with equipment upgrades and refurbishments, providing cost-effective alternatives to purchasing new equipment. Our expertise extends to helping you assess the market value of your existing equipment for trade-in or liquidation, particularly beneficial for facilities undergoing mergers, upgrades, or closures.

Choosing the Right Medical Equipment Service Company is a Critical Decision

The selection of a medical equipment service company directly impacts your operational efficiency, patient safety, and financial stability. Auxo Medical’s commitment to excellence, comprehensive service offerings, and dedication to customer satisfaction make us the ideal partner for your healthcare facility’s equipment needs. Contact us today for a quote and experience the Auxo Medical difference. Call our office at (888) 728-8448.

18Dec2024

Why Choose Auxo Medical to Service Your C-Arm and X-Ray Equipment

December 18, 2024

Auxo Medical

Auxo Medical, C-Arm Maintenance, C-Arm Repair, imaging equipment, Imaging Equipment Maintenance, Imaging Equipment Repair, Portable X-Ray Repair Articles

In providing comprehensive healthcare services, the reliability of imaging equipment such as C-arms and X-ray machines is crucial. These devices play a vital role in diagnostics and treatment, making their proper functioning essential for patient care. When it comes to servicing this equipment, choosing the right provider can significantly impact your facility’s operational efficiency and cost-effectiveness. At Auxo Medical, we have established ourselves as a trusted partner for comprehensive biomedical services, particularly for C-arm and X-ray equipment. Here’s why you should consider Auxo Medical for your service needs.

1. Significant Cost Savings

One of the standout benefits of choosing Auxo Medical is our competitive pricing structure. We offer up to 40-50% off OEM labor pricing, which means you can access high-quality service and repairs without breaking the bank. This cost advantage allows healthcare facilities to allocate their budgets more effectively, ensuring that they can invest in other critical areas while maintaining the reliability of their imaging equipment.

Affordable Maintenance Solutions

Our pricing transparency ensures you know exactly what to expect, eliminating unexpected expenses. By providing affordable maintenance solutions, we help healthcare providers maintain their imaging equipment without compromising on quality.

2. Prompt Repair and Maintenance Service

Downtime can severely affect patient care and disrupt operations. At Auxo Medical, we understand the urgency of getting your C-arm and X-ray equipment back up and running. Our dedicated team is focused on minimizing service delays, ensuring that your equipment is serviced promptly.

Efficient Response Times

Our commitment to prompt service means that when you call us, you can expect rapid response times. We prioritize your needs, aiming to resolve issues as quickly as possible to minimize disruption to your facility.

3. Comprehensive Service Offerings

When you choose Auxo Medical, you gain access to a wide range of services beyond just C-arm and X-ray equipment. We provide:

Biomedical Services: Our team is equipped to handle various biomedical equipment, ensuring that all devices in your facility are functioning optimally.
Sterile Processing Department (SPD) Services: We offer specialized services for SPD equipment, maintaining the highest standards of sterilization and hygiene.
Anesthesia Equipment Services: Our expertise extends to anesthesia machines, making us a one-stop shop for your medical equipment service needs.

Streamlined Service Contracts

By consolidating your service contracts with us, you can simplify your vendor relationships and improve efficiency. Our flexible packages allow you to tailor services according to your facility’s unique requirements.

4. 24/7 Emergency Repair Services

Imaging equipment failures can happen at any time, and the consequences can be serious. That’s why Auxo Medical offers 24/7 emergency repair services. Our team is available 365 days a year to address urgent issues with your C-arm and X-ray machines.

Immediate Support

In the event of equipment failure, you can count on us for immediate support. Our emergency services are designed to minimize downtime and ensure that your facility can continue to provide essential care to patients.

After-Hours Service

While after-hours service calls carry a minimum labor charge, our commitment to your operations means you’ll receive the same level of care and expertise, no matter when you need us.

5. Discounts on Services and Parts

At Auxo Medical, we believe in providing value to our clients. That’s why we offer various discounts to help you save even more:

20% Repair Labor Discount: Available for non-contract labor rates, this discount allows you to save significantly on repairs.
5% Equipment Purchase Discount: When you purchase equipment from us, you can enjoy additional savings.
10% Repair Parts Discount: This discount helps reduce costs associated with necessary parts for your equipment.

Maximizing Your Budget

With these discounts, you can ensure that your facility remains equipped with the best tools while managing your budget effectively. Our goal is to provide you with the best service at the most competitive prices.

6. Expertise and Experience

Choosing Auxo Medical means partnering with a team of highly skilled technicians who are experts in the field. Our professionals have extensive training and experience in servicing C-arms and X-ray equipment, ensuring that your devices are in capable hands.

Trusted Brands

We maintain and repair equipment from many of the top brands in the industry, including GE, Philips, and Siemens. This expertise ensures that your equipment is serviced according to the manufacturer’s specifications.

7. Customer Satisfaction

At Auxo Medical, customer satisfaction is at the core of our mission. We strive to build long-lasting relationships with our clients by providing exceptional service and support.

Testimonials from Satisfied Clients

Our commitment to quality and reliability has earned us positive feedback from clients across the healthcare spectrum. We pride ourselves on being responsive, knowledgeable, and dedicated to meeting the needs of our customers.

“The Auxo Medical team has been amazing, by keeping some of our older equipment running as well as a new piece of equipment. They have also helped us update larger capital purchases for our surgery center. If you want reliable and fast service you couldn’t find a better team.” – MEDARVA Surgery Centers

Trust Auxo Medical as Your C-Arm and X-Ray Maintenance and Repair Provider

Choosing the right service provider for your C-arm and X-ray equipment is crucial for maintaining operational efficiency and ensuring high-quality patient care. At Auxo Medical, we offer significant cost savings, prompt service, a comprehensive range of offerings, 24/7 emergency support, and expert technicians—all designed to meet your medical equipment needs.

To schedule your imaging equipment maintenance or repair, or to request a quote please call our office at (888) 728-8448 or fill out the form below:

6Nov2024

Save up to 50% Off OEM Labor Pricing on Imaging Equipment Maintenance and Repair

November 6, 2024

Auxo Medical

Auxo Medical, C-Arm Maintenance, C-Arm Repair, Imaging Equipment Maintenance, Imaging Equipment Repair, Portable X-Ray Repair Articles

Ensuring that your imaging equipment is functioning at peak performance is essential. That is why, at Auxo Medical, we strive to provide comprehensive maintenance and repair services that not only enhance the reliability of your equipment but also offer significant cost savings. Our services can help healthcare facilities save up to 50% off original equipment manufacturer (OEM) labor pricing, making high-quality service more accessible.

The Auxo Medical Advantage

Expertise and Comprehensive Care

Auxo Medical is renowned for its team of highly skilled field service engineers who specialize in a variety of imaging equipment. Our expertise ensures that your equipment, whether it’s C-Arms, R/F rooms, catheterization labs, or portable X-ray systems, operates efficiently and reliably. We offer thorough equipment inspections, timely repairs, and expert de-installation and relocation services, tailored to the unique needs of healthcare providers.

Detailed Services Offered

Equipment Inspections
- Visual Inspection: Our engineers meticulously check for any physical damage, wear, or fraying in cables and connectors.
- Functionality Tests: We verify that all controls function correctly and ensure smooth operation of equipment movements.
- Image Quality Assessment: Through image quality tests using phantoms, we assess contrast and resolution to ensure optimal image clarity.
- Calibration Checks: We confirm that systems are calibrated to manufacturer specifications, maintaining precision and accuracy.
Repair Services
- Component Diagnosis: Identifying faulty components like X-ray tubes or detectors ensures targeted repairs.
- Electrical Repairs: Our team addresses issues with wiring, power supply, and circuit boards to restore functionality.
- Mechanical Repairs: We lubricate and repair mechanical joints, adjusting alignments for proper movement.
- Image Processing Repairs: Troubleshooting and repairing software issues helps maintain image quality and system performance.
De-installation and Relocation
- Our team assists with moving equipment for facility renovations, new equipment acquisitions, or compliance with safety standards. We ensure minimal disruption during these transitions.

Specialized PACS and DICOM Troubleshooting

In addition to equipment maintenance, we offer specialized troubleshooting for PACS (Picture Archiving and Communication Systems) and DICOM (Digital Imaging and Communications in Medicine) issues. Our engineers resolve connectivity problems, image retrieval issues, and user access concerns, ensuring seamless integration and operation within your healthcare facility.

Rapid Response and Availability

Equipment downtime can severely impact patient care and operational efficiency. Auxo Medical’s field service engineers are strategically located across the Mid-Atlantic region, including Virginia, Washington D.C., Maryland, and North Carolina, ensuring rapid response to service requests. Our commitment to quick assessments and prompt repairs helps minimize disruptions and maintain optimal functionality of your imaging systems.

24/7 Emergency Services

Understanding the critical nature of healthcare operations, Auxo Medical offers 24/7 emergency repair services, 365 days a year. Whether it’s a late-night malfunction or a weekend breakdown, our team is available to respond quickly, minimizing downtime and ensuring that patient care continues without interruption.

Cost-Effective Solutions

Auxo Medical is dedicated to providing cost-effective service without compromising quality. By choosing us, healthcare facilities can save up to 50% off OEM labor pricing. Our competitive pricing structure makes high-quality maintenance and repairs accessible, allowing facilities to allocate resources more efficiently.

Bundled Service Packages

To enhance service efficiency and reduce costs further, Auxo Medical offers the option to combine biomedical, SPD (Sterile Processing Department), anesthesia, and imaging service contracts. This integrated approach simplifies management, ensuring all equipment is maintained to the highest standards while maximizing operational efficiency.

Ensuring Compliance and Quality

Meeting regulatory requirements is a top priority for healthcare facilities. Auxo Medical’s service portal provides access to full documentation for your equipment, including calibration certificates, maintenance logs, and repair reports. This transparency ensures compliance with all regulatory standards, giving you peace of mind.

Comprehensive Documentation

Our service portal is a valuable resource for active service agreement holders, housing all necessary records for your equipment. This includes detailed logs of inspections, repairs, and calibrations, all of which are essential for meeting the stringent requirements of regulatory bodies.

Testimonials and Trust

Auxo Medical has built a reputation for excellence through our commitment to quality service and customer satisfaction. Here’s what some of our clients have to say:

Lori Migliore, Channel Leader, Service Partner Management – PartsSource: “The Auxo team went above and beyond to provide quality service at a significant cost saving in comparison to the OEM.”
Denise Latimer-Wright, Surgery Center Manager: “Auxo Medical has always performed preventative maintenance and repairs on our sterilization equipment. They are responsive, knowledgeable, and reasonably priced.”
Grant McCormick: “Mr. Claude McGuire is a phenomenal technician that has always been accommodating and professional, keeping our autoclaves online and good to go!”

Contact Auxo Medical Today

Ready to experience the unparalleled service and significant cost savings that Auxo Medical provides? Contact us today to learn how we can help you maintain your imaging equipment efficiently and cost-effectively. Trust Auxo Medical to be your partner in ensuring seamless operations and outstanding patient care.

To request imaging equipment maintenance or repair please contact Auxo Medical by filling in the form below or call us at (888) 728-8448. Let us help you keep your imaging systems running smoothly and efficiently, exactly when you need them.