Imaging Equipment Maintenance Archives

27Mar2025

C-Arm Repair, X-Ray Repair, and Preventative Maintenance Services by Auxo Medical

March 27, 2025

Auxo Medical, C-Arm Maintenance, C-Arm Repair, Imaging Equipment Maintenance, Imaging Equipment Repair, Maryland, North Carolina, Virginia, Washington D.C., X-Ray Machine Maintenance, X-Ray Repair Articles

At Auxo Medical, we specialize in providing high-quality C-arm repair, X-ray repair, and preventative maintenance services to ensure your imaging equipment operates at peak performance. With years of experience in servicing imaging systems, we are proud to offer our clients cost-effective, reliable solutions that minimize downtime and extend the lifespan of their equipment. Whether you need OEC 9800 preventative maintenance, OEC 9900 preventative maintenance, or support for other imaging modalities, you can count on us to deliver exceptional service and support.

Why Choose Auxo Medical for Imaging Equipment Service?

We understand the critical role that imaging equipment plays in patient care. Equipment failures or poor performance can lead to delays, errors, or compromised patient outcomes. That’s why we take a proactive approach to ensure your C-arms, X-ray machines, and other imaging equipment are always in optimal condition. Here’s why healthcare providers trust us:

Cost Savings: We provide highly competitive rates, offering up to 40%-50% savings compared to OEM labor pricing.
Expert Technicians: Our field service engineers are experienced in servicing a wide range of imaging systems, including models from GE Healthcare (OEC 9800/9900), Siemens, Philips, Shimadzu, and Fuji.
Quick Turnaround: With engineers strategically located in the Mid-Atlantic region, we respond promptly to service requests, minimizing downtime for your operations.
Comprehensive Services: From inspections and repairs to de-installation, relocation, and PACS/DICOM troubleshooting, we handle it all with precision and care.

Comprehensive C-Arm Repair Services

If your C-arm is malfunctioning, showing error codes, or delivering poor image quality, we’re here to help. C-arm systems are essential in various medical procedures, and even minor issues can disrupt workflows. We provide fast, reliable C-arm repair services to restore your equipment to full functionality.

Common C-Arm Issues We Address:

Decreased Image Quality: Blurry or distorted images that compromise diagnostic accuracy.
Frequent Error Messages: Persistent error codes or system malfunctions.
Inconsistent Performance: Delays or irregular operation during procedures.
Physical Wear: Damaged cables, connectors, or components affecting usability.
Unusual Noises: Grinding or buzzing sounds during operation.

Our skilled engineers conduct thorough diagnostics, repair faulty components, and recalibrate the system to ensure smooth operation. Our goal is to minimize disruptions and get your C-arm back in service as quickly as possible.

X-Ray Machine Repair and Maintenance Services

At Auxo Medical, we provide expert X-ray repair and maintenance services to support healthcare facilities, surgery centers, and clinics. Whether you have portable X-ray machines, R/F rooms, or catheterization labs, we’ve got you covered.

Signs Your X-Ray Machine Needs Service:

Image Quality Problems: Poor contrast, resolution issues, or image artifacts.
Frequent System Errors: Alerts or error codes that interrupt procedures.
Mechanical or Electrical Issues: Malfunctioning controls, power supply problems, or physical damage.
Compliance Requirements: Routine inspections for regulatory compliance.

Our team specializes in troubleshooting and repairing X-ray systems to ensure reliable performance. From replacing damaged components to addressing software issues, we provide comprehensive solutions tailored to your needs.

OEC 9800 and OEC 9900 Preventative Maintenance

Preventative maintenance is essential for ensuring the longevity and performance of your imaging equipment. At Auxo Medical, we offer specialized OEC 9800 preventative maintenance and OEC 9900 preventative maintenance services, helping you avoid costly repairs and unexpected downtime.

Key Preventative Maintenance Services:

Visual Inspections: Checking for physical damage, worn cables, or frayed connectors.
Calibration: Ensuring systems are calibrated to manufacturer specifications for accurate imaging.
Image Quality Testing: Using phantoms to test contrast and resolution.
Electrical Safety Testing: Verifying proper grounding and detecting leakage currents.
Radiation Safety Testing: Ensuring radiation output meets regulatory safety standards.
Software Updates: Installing the latest software versions for optimal functionality.

Our preventative maintenance programs are designed to detect and address issues before they escalate, ensuring your OEC 9800 and OEC 9900 systems remain reliable and compliant.

Imaging Equipment De-Installation and Relocation Services

Whether you’re renovating your facility, acquiring new equipment, or optimizing your workspace, we provide professional de-installation and relocation services for imaging equipment. Our team ensures the safe handling and transportation of your systems, minimizing risks and ensuring a smooth transition.

Scenarios Where Relocation is Necessary:

Facility Renovations: Upgrading or remodeling spaces.
New Equipment Acquisitions: Replacing outdated machines.
Workflow Adjustments: Optimizing equipment placement for efficiency.
Regulatory Compliance: Relocating equipment to meet safety standards.

Our expertise in imaging equipment ensures that your systems are carefully de-installed, transported, and reinstalled with minimal disruption to your operations.

PACS and DICOM Troubleshooting

In addition to C-arm maintenance and X-ray repair, we offer troubleshooting services for PACS (Picture Archiving and Communication System) and DICOM (Digital Imaging and Communications in Medicine). These systems are critical for managing and storing medical images, and any connectivity or storage issues can lead to significant delays.

PACS and DICOM Services:

Connectivity Issues: Ensuring imaging devices and PACS servers are properly connected.
Image Retrieval Problems: Resolving issues with image transfer and database operation.
User Access Troubleshooting: Verifying user credentials and permissions.
Storage Analysis: Checking storage space and backup procedures.
Failed Transfers: Investigating and resolving DICOM file transfer failures.

Our team works to optimize your imaging workflow, ensuring seamless communication between devices and systems.

24/7 Emergency Repair Services

We know that equipment malfunctions can happen at any time, which is why we offer 24/7 emergency repair services. Whether it’s a late-night issue or a weekend breakdown, our expert engineers are available to respond promptly and resolve the problem.

Benefits of Our Emergency Services:

Rapid Response Times: Minimizing downtime to maintain patient care.
Expert Diagnostics: Identifying and addressing issues quickly.
Comprehensive Repairs: Restoring full functionality to your equipment.

Note: After-hours service calls carry a 4-hour minimum labor charge (4:30 PM – 8:00 AM).

Field Service Coverage in the Mid-Atlantic Region

Our field service engineers are strategically located across Virginia, Maryland, Washington D.C., and North Carolina to provide fast, reliable service. If you’re experiencing issues with your C-arm, X-ray machine, or other imaging equipment, we’re just a call away.

Additional Field Service Areas Covering Sterile Processing Equipment and/or Biomedical Equipment:

South Carolina
East Tennessee (Chattanooga – Knoxville)
Florida (Tampa/Central Florida)
Georgia (Atlanta)
Michigan (Grand Rapids)
Kentucky (Lexington)
Ohio (Dayton/Central & Western Ohio)

No matter where you’re located in our service areas, we’re committed to providing prompt, professional support to keep your equipment running smoothly.

Why Preventative Maintenance Matters for Imaging Equipment

Preventative maintenance is a crucial part of ensuring the performance and safety of your imaging equipment. Regular inspections and servicing help identify potential issues early, reducing the risk of unexpected breakdowns and costly repairs. Additionally, preventative maintenance ensures compliance with regulatory standards and extends the lifespan of your equipment.

Benefits of Preventative Maintenance:

Minimized Downtime: Reducing interruptions to patient care.
Improved Image Quality: Maintaining clarity and accuracy in imaging.
Cost Savings: Avoiding expensive repairs and replacements.
Regulatory Compliance: Meeting FDA and state health department requirements.

By choosing Auxo Medical for preventative maintenance, you can focus on delivering exceptional patient care while we take care of your equipment.

Save on Service Costs with Auxo Medical

At Auxo Medical, we’re committed to helping healthcare facilities save on service costs without compromising quality. By choosing us as your service provider, you can enjoy up to 50% off OEM labor pricing. Additionally, we offer the flexibility to combine service contracts for imaging, biomedical, anesthesia, and sterile processing equipment, streamlining your maintenance processes and maximizing cost savings.

Contact Us for C-Arm Repair, X-Ray Repair, and More

If you’re in need of C-arm repair, X-ray repair, or preventative maintenance for equipment like the OEC 9800 or OEC 9900, don’t hesitate to reach out to us. At Auxo Medical, we are dedicated to providing exceptional service to keep your imaging systems running at their best.

Request a Service Quote Today

Visit our website or call us at (888) 728-8448 to schedule a service or request a quote by filling out the form below. Let us help you maintain reliable imaging equipment and deliver outstanding patient care.

2Jan2025

Auxo Medical: Your Premier Medical Equipment Service Company

January 2, 2025

Auxo Medical

Anesthesia Machine Preventative Maintenance, Auxo Medical, Biomedical Equipment Inspections, Biomedical Equipment Repair, Imaging Equipment Maintenance, Imaging Equipment Repair, Medical Equipment Service Companies, Medical Equipment Service Company, SPD Preventative Maintenance Articles

Finding reliable medical equipment service companies is crucial for healthcare facilities of all sizes. Downtime due to malfunctioning equipment can be costly, impacting patient care and operational efficiency. Auxo Medical stands out as a leading provider of comprehensive medical equipment service, maintenance, and repair, ensuring your equipment operates at peak performance. We understand the critical role your equipment plays, and our commitment is to minimize downtime and maximize your investment.

Why Choose Auxo Medical Among Other Medical Equipment Service Companies?

In a crowded field of medical equipment service companies, Auxo Medical distinguishes itself through several key advantages:

Expertise and Experience: Our team comprises highly trained and skilled technicians and engineers with Certified Biomedical Equipment Technicians (CBETs) on staff, possessing extensive experience in servicing a wide range of medical equipment brands and models. We stay current with the latest technologies and manufacturer recommendations through ongoing training, ensuring we provide the highest level of service. This expertise translates to accurate diagnoses, efficient repairs, and preventative maintenance that extends the lifespan of your equipment.
Comprehensive Service Offerings: We offer a complete suite of services, encompassing preventative maintenance, emergency repairs, calibrations, inspections, and even equipment upgrades and refurbishments. Our services cover a broad spectrum of equipment categories, including:
- Biomedical Equipment: Patient monitors, surgical tables, exam tables, OR lighting, stretchers, ECG machines, electrosurgical units, ventilators, and more. We service top brands like GE Healthcare, Datascope, Philips, Mindray, Edan, Medtronic, Steris, Amsco, Midmark, Skytron, Stryker, and Hill-Rom.
- Sterile Processing Equipment: Sterilizers, autoclaves, washer-disinfectors, ultrasonic cleaners, and steam generators. We work with leading brands such as Steris, Amsco, V-Pro, Getinge, Primus Spire, Scientek, Consolidated, Sharpertek, Belimed, BetaStar, Miele, Basil, Lancer, and Tuttnauer. Our services ensure your facility maintains Joint Commission standards.
- Anesthesia Equipment: Anesthesia machines, monitors, and booms. Our technicians are factory-trained by leading manufacturers like Mindray and GE Healthcare, ensuring adherence to manufacturer specifications for preventative and corrective maintenance. We service Mindray, GE Healthcare, Datex-Ohmeda, Aespire, Dräger, and Penlon, among others.
- Imaging Equipment: C-arms, R/F rooms, catheterization labs, and portable X-ray systems. We provide specialized inspections and repairs, including equipment de-installation and relocation, as well as PACS and DICOM troubleshooting. We service brands like GE Healthcare (OEC 9800/9900, Innova 2100), Fuji, Siemens, Philips, and Shimadzu.
Commitment to Customer Satisfaction: Our core values emphasize integrity, professionalism, teamwork, and customer satisfaction. We strive to build strong, long-term relationships with our clients, providing personalized service and attention to detail. Our clients consistently praise our responsiveness, expertise, and commitment to exceeding expectations. Numerous testimonials highlight our dedication to providing timely, efficient, and high-quality service.
Cost-Effective Solutions: While prioritizing quality, we also focus on providing cost-effective solutions. Our preventative maintenance programs help minimize costly downtime and extend the lifespan of your equipment. Our competitive hourly repair rates and flexible service contracts make our services financially advantageous. We also offer additional discounts and trade-in options for equipment purchases.
Convenient Service Portal: For current service plan holders, our secure Service Portal provides real-time access to equipment inventory, support cases, and maintenance history reports. This tool streamlines communication and allows for efficient management of your equipment.
Extensive Service Area: Auxo Medical serves a wide geographic area, including Atlanta, GA; Central and South Florida; Dayton, OH; Grand Rapids, MI; East Tennessee; Lexington, KY; and the Mid-Atlantic region (VA, MD, NC, D.C.). Our extensive network ensures prompt and efficient service regardless of your location.

Beyond Repair: Equipment Upgrades and More

Auxo Medical offers more than just repairs and maintenance. We also assist with equipment upgrades and refurbishments, providing cost-effective alternatives to purchasing new equipment. Our expertise extends to helping you assess the market value of your existing equipment for trade-in or liquidation, particularly beneficial for facilities undergoing mergers, upgrades, or closures.

Choosing the Right Medical Equipment Service Company is a Critical Decision

The selection of a medical equipment service company directly impacts your operational efficiency, patient safety, and financial stability. Auxo Medical’s commitment to excellence, comprehensive service offerings, and dedication to customer satisfaction make us the ideal partner for your healthcare facility’s equipment needs. Contact us today for a quote and experience the Auxo Medical difference. Call our office at (888) 728-8448.

18Dec2024

Why Choose Auxo Medical to Service Your C-Arm and X-Ray Equipment

December 18, 2024

Auxo Medical

Auxo Medical, C-Arm Maintenance, C-Arm Repair, imaging equipment, Imaging Equipment Maintenance, Imaging Equipment Repair, Portable X-Ray Repair Articles

In providing comprehensive healthcare services, the reliability of imaging equipment such as C-arms and X-ray machines is crucial. These devices play a vital role in diagnostics and treatment, making their proper functioning essential for patient care. When it comes to servicing this equipment, choosing the right provider can significantly impact your facility’s operational efficiency and cost-effectiveness. At Auxo Medical, we have established ourselves as a trusted partner for comprehensive biomedical services, particularly for C-arm and X-ray equipment. Here’s why you should consider Auxo Medical for your service needs.

1. Significant Cost Savings

One of the standout benefits of choosing Auxo Medical is our competitive pricing structure. We offer up to 40-50% off OEM labor pricing, which means you can access high-quality service and repairs without breaking the bank. This cost advantage allows healthcare facilities to allocate their budgets more effectively, ensuring that they can invest in other critical areas while maintaining the reliability of their imaging equipment.

Affordable Maintenance Solutions

Our pricing transparency ensures you know exactly what to expect, eliminating unexpected expenses. By providing affordable maintenance solutions, we help healthcare providers maintain their imaging equipment without compromising on quality.

2. Prompt Repair and Maintenance Service

Downtime can severely affect patient care and disrupt operations. At Auxo Medical, we understand the urgency of getting your C-arm and X-ray equipment back up and running. Our dedicated team is focused on minimizing service delays, ensuring that your equipment is serviced promptly.

Efficient Response Times

Our commitment to prompt service means that when you call us, you can expect rapid response times. We prioritize your needs, aiming to resolve issues as quickly as possible to minimize disruption to your facility.

3. Comprehensive Service Offerings

When you choose Auxo Medical, you gain access to a wide range of services beyond just C-arm and X-ray equipment. We provide:

Biomedical Services: Our team is equipped to handle various biomedical equipment, ensuring that all devices in your facility are functioning optimally.
Sterile Processing Department (SPD) Services: We offer specialized services for SPD equipment, maintaining the highest standards of sterilization and hygiene.
Anesthesia Equipment Services: Our expertise extends to anesthesia machines, making us a one-stop shop for your medical equipment service needs.

Streamlined Service Contracts

By consolidating your service contracts with us, you can simplify your vendor relationships and improve efficiency. Our flexible packages allow you to tailor services according to your facility’s unique requirements.

4. 24/7 Emergency Repair Services

Imaging equipment failures can happen at any time, and the consequences can be serious. That’s why Auxo Medical offers 24/7 emergency repair services. Our team is available 365 days a year to address urgent issues with your C-arm and X-ray machines.

Immediate Support

In the event of equipment failure, you can count on us for immediate support. Our emergency services are designed to minimize downtime and ensure that your facility can continue to provide essential care to patients.

After-Hours Service

While after-hours service calls carry a minimum labor charge, our commitment to your operations means you’ll receive the same level of care and expertise, no matter when you need us.

5. Discounts on Services and Parts

At Auxo Medical, we believe in providing value to our clients. That’s why we offer various discounts to help you save even more:

20% Repair Labor Discount: Available for non-contract labor rates, this discount allows you to save significantly on repairs.
5% Equipment Purchase Discount: When you purchase equipment from us, you can enjoy additional savings.
10% Repair Parts Discount: This discount helps reduce costs associated with necessary parts for your equipment.

Maximizing Your Budget

With these discounts, you can ensure that your facility remains equipped with the best tools while managing your budget effectively. Our goal is to provide you with the best service at the most competitive prices.

6. Expertise and Experience

Choosing Auxo Medical means partnering with a team of highly skilled technicians who are experts in the field. Our professionals have extensive training and experience in servicing C-arms and X-ray equipment, ensuring that your devices are in capable hands.

Trusted Brands

We maintain and repair equipment from many of the top brands in the industry, including GE, Philips, and Siemens. This expertise ensures that your equipment is serviced according to the manufacturer’s specifications.

7. Customer Satisfaction

At Auxo Medical, customer satisfaction is at the core of our mission. We strive to build long-lasting relationships with our clients by providing exceptional service and support.

Testimonials from Satisfied Clients

Our commitment to quality and reliability has earned us positive feedback from clients across the healthcare spectrum. We pride ourselves on being responsive, knowledgeable, and dedicated to meeting the needs of our customers.

“The Auxo Medical team has been amazing, by keeping some of our older equipment running as well as a new piece of equipment. They have also helped us update larger capital purchases for our surgery center. If you want reliable and fast service you couldn’t find a better team.” – MEDARVA Surgery Centers

Trust Auxo Medical as Your C-Arm and X-Ray Maintenance and Repair Provider

Choosing the right service provider for your C-arm and X-ray equipment is crucial for maintaining operational efficiency and ensuring high-quality patient care. At Auxo Medical, we offer significant cost savings, prompt service, a comprehensive range of offerings, 24/7 emergency support, and expert technicians—all designed to meet your medical equipment needs.

To schedule your imaging equipment maintenance or repair, or to request a quote please call our office at (888) 728-8448 or fill out the form below:

6Nov2024

Save up to 50% Off OEM Labor Pricing on Imaging Equipment Maintenance and Repair

November 6, 2024

Auxo Medical

Auxo Medical, C-Arm Maintenance, C-Arm Repair, Imaging Equipment Maintenance, Imaging Equipment Repair, Portable X-Ray Repair Articles

Ensuring that your imaging equipment is functioning at peak performance is essential. That is why, at Auxo Medical, we strive to provide comprehensive maintenance and repair services that not only enhance the reliability of your equipment but also offer significant cost savings. Our services can help healthcare facilities save up to 50% off original equipment manufacturer (OEM) labor pricing, making high-quality service more accessible.

The Auxo Medical Advantage

Expertise and Comprehensive Care

Auxo Medical is renowned for its team of highly skilled field service engineers who specialize in a variety of imaging equipment. Our expertise ensures that your equipment, whether it’s C-Arms, R/F rooms, catheterization labs, or portable X-ray systems, operates efficiently and reliably. We offer thorough equipment inspections, timely repairs, and expert de-installation and relocation services, tailored to the unique needs of healthcare providers.

Detailed Services Offered

Equipment Inspections
- Visual Inspection: Our engineers meticulously check for any physical damage, wear, or fraying in cables and connectors.
- Functionality Tests: We verify that all controls function correctly and ensure smooth operation of equipment movements.
- Image Quality Assessment: Through image quality tests using phantoms, we assess contrast and resolution to ensure optimal image clarity.
- Calibration Checks: We confirm that systems are calibrated to manufacturer specifications, maintaining precision and accuracy.
Repair Services
- Component Diagnosis: Identifying faulty components like X-ray tubes or detectors ensures targeted repairs.
- Electrical Repairs: Our team addresses issues with wiring, power supply, and circuit boards to restore functionality.
- Mechanical Repairs: We lubricate and repair mechanical joints, adjusting alignments for proper movement.
- Image Processing Repairs: Troubleshooting and repairing software issues helps maintain image quality and system performance.
De-installation and Relocation
- Our team assists with moving equipment for facility renovations, new equipment acquisitions, or compliance with safety standards. We ensure minimal disruption during these transitions.

Specialized PACS and DICOM Troubleshooting

In addition to equipment maintenance, we offer specialized troubleshooting for PACS (Picture Archiving and Communication Systems) and DICOM (Digital Imaging and Communications in Medicine) issues. Our engineers resolve connectivity problems, image retrieval issues, and user access concerns, ensuring seamless integration and operation within your healthcare facility.

Rapid Response and Availability

Equipment downtime can severely impact patient care and operational efficiency. Auxo Medical’s field service engineers are strategically located across the Mid-Atlantic region, including Virginia, Washington D.C., Maryland, and North Carolina, ensuring rapid response to service requests. Our commitment to quick assessments and prompt repairs helps minimize disruptions and maintain optimal functionality of your imaging systems.

24/7 Emergency Services

Understanding the critical nature of healthcare operations, Auxo Medical offers 24/7 emergency repair services, 365 days a year. Whether it’s a late-night malfunction or a weekend breakdown, our team is available to respond quickly, minimizing downtime and ensuring that patient care continues without interruption.

Cost-Effective Solutions

Auxo Medical is dedicated to providing cost-effective service without compromising quality. By choosing us, healthcare facilities can save up to 50% off OEM labor pricing. Our competitive pricing structure makes high-quality maintenance and repairs accessible, allowing facilities to allocate resources more efficiently.

Bundled Service Packages

To enhance service efficiency and reduce costs further, Auxo Medical offers the option to combine biomedical, SPD (Sterile Processing Department), anesthesia, and imaging service contracts. This integrated approach simplifies management, ensuring all equipment is maintained to the highest standards while maximizing operational efficiency.

Ensuring Compliance and Quality

Meeting regulatory requirements is a top priority for healthcare facilities. Auxo Medical’s service portal provides access to full documentation for your equipment, including calibration certificates, maintenance logs, and repair reports. This transparency ensures compliance with all regulatory standards, giving you peace of mind.

Comprehensive Documentation

Our service portal is a valuable resource for active service agreement holders, housing all necessary records for your equipment. This includes detailed logs of inspections, repairs, and calibrations, all of which are essential for meeting the stringent requirements of regulatory bodies.

Testimonials and Trust

Auxo Medical has built a reputation for excellence through our commitment to quality service and customer satisfaction. Here’s what some of our clients have to say:

Lori Migliore, Channel Leader, Service Partner Management – PartsSource: “The Auxo team went above and beyond to provide quality service at a significant cost saving in comparison to the OEM.”
Denise Latimer-Wright, Surgery Center Manager: “Auxo Medical has always performed preventative maintenance and repairs on our sterilization equipment. They are responsive, knowledgeable, and reasonably priced.”
Grant McCormick: “Mr. Claude McGuire is a phenomenal technician that has always been accommodating and professional, keeping our autoclaves online and good to go!”

Contact Auxo Medical Today

Ready to experience the unparalleled service and significant cost savings that Auxo Medical provides? Contact us today to learn how we can help you maintain your imaging equipment efficiently and cost-effectively. Trust Auxo Medical to be your partner in ensuring seamless operations and outstanding patient care.

To request imaging equipment maintenance or repair please contact Auxo Medical by filling in the form below or call us at (888) 728-8448. Let us help you keep your imaging systems running smoothly and efficiently, exactly when you need them.