Tag Archives: Mid-Atlantic Imaging Repair

C-Arms are central to intraoperative imaging, guiding procedures from navigation to verification. Keeping them calibrated, reliable, and safe requires a focused approach to preventative maintenance and rapid repair. Auxo Medical offers specialized, OEM-aligned care for C-Arms, backed by factory-trained technicians, comprehensive documentation, and a nationwide service footprint.

Why C-Arm maintenance matters

• Image quality and patient safety: Regular calibration and system checks ensure optimal image fidelity and dependable safety features.
• Procedure uptime: Proactive maintenance minimizes unplanned downtime that can delay surgeries or interventional tasks.
• Radiation safety and compliance: Routine checks support regulatory compliance and dose management responsibilities.
• Total cost of ownership: Preventive care reduces major repairs, extends equipment life, and preserves resale value.

We tailor C-Arm maintenance programs to your facility’s case mix, throughput, and budget, delivering consistent performance with minimal disruption.

What our C-Arm service covers

Our C-Arm services span the full lifecycle of the imaging console, detector, and mechanical assembly, ensuring the system stays within manufacturer specifications and clinical requirements. Our trained engineers diagnose, calibrate, repair, and validate performance across all critical subsystems.

• System inspections: Visual audits of cables, connectors, gantry movement, and ergonomics.
• Image chain calibration: Detector gain, flat-field corrections, brightness/contrast alignment, and pixel performance checks.
• Geometric calibration and alignment: Ensuring accurate spatial registration between the X-ray source, detector, and patient.
• Radiation safety and dose metrics: Verification of output, exposure limits, shielding, and interlocks.
• Motorized gantry and positioning: Service of movement, speed, and precise positioning routines.
• System diagnostics and fault resolution: On-site troubleshooting with access to a broad parts catalog.
• Preventive maintenance kit integration: OEM-aligned kits and updates to minimize downtime and preserve warranty terms.
• Documentation: Calibration certificates, service reports, and maintenance histories for audits and surveys.

Brand-agnostic approach with deep OEM knowledge lets us customize maintenance plans for your specific C-Arm model and workflow.

Our preventive maintenance program

• Preventative Maintenance Agreements for OEC 9800 and 9900 C-Arms
• Scheduled PM visits: Regularly timed inspections, calibration checks, and preventative tasks per manufacturer guidance.
• Performance verification: Image quality tests, geometry checks, and detector performance assessments.
• Safety and compliance checks: Interlocks, warning systems, shielding integrity, and observer safety precautions.
• Parts readiness: On-hand spare parts and calibration tools to accelerate repairs and reduce callbacks.
• Documentation discipline: Detailed reports and certificates to support internal QA and regulatory surveys.
• Flexible scheduling: Maintenance windows designed to fit OR schedules and patient care needs.
• Remote support options: Remote diagnostics and PACS/DICOM sanity checks where applicable.

When repairs are needed

• Warning signs: Degraded image quality, misalignment, artifact production, unexpected dose fluctuations, or abnormal system alarms.
• Quick-response protocol: Rapid on-site diagnostics, prioritized parts, and transparent timelines.
• Salvage and refurbishment options: In some cases, refurbishment or replacement of select components can restore performance at a fraction of new-equipment cost.

Why choose Auxo Medical for your C-Arm needs

• OEM-aligned maintenance: Services mirror manufacturer specifications to protect performance and safety.
• Factory-trained technicians: Engineers with direct training on C-Arm platforms and related imaging workflow.
• On-hand parts and kits: Ready access to common components and calibration tools to shorten downtime.
• Thorough documentation: Clear calibration records and maintenance histories for audits and accreditation.
• Nationwide field coverage: Responsive service teams across multiple states to minimize downtime.
• Customer-focused support: Transparent communication, flexible scheduling, and proactive problem-solving.

Access to value-added capabilities

• Service portal access: Track work orders, view maintenance histories, and manage service requests in real time.
• Imaging workflow support: PACS/DICOM troubleshooting to bolster image transfer and storage integrity.
• Upgrades and refurbishments: Guidance on modernizing or refurbishing C-Arm setups to improve performance and cost efficiency.
• Cost savings: Competitive pricing and bundled service options to maximize value.

Getting started

• Request a C-Arm PM quote or repair quote: Share your model, throughput, and service needs for a tailored plan.
• Schedule a site assessment: On-site evaluation to calibrate maintenance needs to your clinical workflow.
• Access the service portal: Manage service requests and view maintenance histories in real time.
• Consider upgrades or refurbishments: Explore cost-conscious options to extend peak performance.

Auxo Medical is dedicated to helping healthcare facilities sustain reliable intraoperative imaging, safeguard patient safety, and optimize asset performance through proactive C-Arm maintenance, precise calibration, and responsive repairs.