Facing the end of life (EOL) for your C-arm or other imaging equipment doesn’t mean the end of its useful life. At Auxo Medical, we specialize in providing comprehensive service and maintenance for imaging systems after the original equipment manufacturer (OEM) has declared them EOL. We understand the significant investment represented by your imaging equipment and the disruption caused by downtime. We’re here to help you extend the lifespan of your valuable assets, saving you money and maintaining the continuity of your healthcare operations.

Understanding C-Arm End of Life (EOL)

“End of life” for a C-arm or X-ray machine signifies the point at which the OEM ceases to provide parts, service, and support. This doesn’t necessarily mean the equipment is unusable, but it does significantly increase the risk of costly repairs and extended downtime should a critical component fail. OEM EOL often leaves healthcare facilities facing difficult choices: invest in a costly replacement, risk equipment failure, or find a reliable alternative service provider.

Preparing for C-Arm EOL: A Proactive Approach

Proactive planning is key to mitigating the challenges of C-arm EOL. Here’s how to prepare:

1. Identify Approaching EOL: Regularly review your equipment’s documentation to determine when it’s approaching the OEM’s declared EOL date.
2. Assess Equipment Condition: Conduct a thorough equipment assessment to evaluate its overall condition and identify any potential issues.
3. Explore 3rd Party Service Providers: Begin researching reputable third-party service providers with a proven track record of maintaining and repairing imaging equipment after OEM EOL.
4. Establish a Service Agreement: Once you’ve selected a provider, establish a service agreement to ensure ongoing maintenance and access to necessary parts.

Auxo Medical: Your Partner for Post-EOL C-Arm Service

We are a leading provider of 3rd party imaging equipment maintenance and repair services, specializing in extending the life of equipment beyond OEM EOL. We offer:

• Comprehensive Maintenance and Repair: We provide preventative maintenance (PM) and expert repair services for a wide range of C-arms and other imaging modalities, including those past their OEM EOL date.
• Extensive Parts Inventory: We maintain a robust inventory of parts, including those that are no longer available through the OEM, minimizing downtime.
• Experienced Technicians: Our team of highly skilled field service engineers has extensive experience working on various C-arm manufacturers, including GE Healthcare (OEC 9800/9900, Innova 2100), Fuji, Siemens, Philips, and Shimadzu.
• Rapid Response Times: We understand the urgency of equipment downtime and strive to provide prompt service, particularly in the Mid-Atlantic region (Virginia, Washington D.C., Maryland, and North Carolina).
• Cost-Effective Solutions: We offer competitive pricing, potentially saving you up to 50% compared to OEM labor costs.
• Preventative Maintenance (PM) After EOL: We offer comprehensive PM programs designed to prevent equipment failures and extend the lifespan of your C-arm.
• Access to Documentation: Our secure Service Portal provides access to all necessary maintenance and repair records, ensuring compliance with regulatory requirements.

Services We Provide Beyond C-Arm EOL Support

Our services extend beyond simply maintaining equipment past its OEM EOL date. We also offer:

• Equipment Inspections: Thorough visual inspections, functionality tests, image quality assessments, and calibration checks.
• Equipment De-installation and Relocation: Expert assistance with moving your imaging equipment for facility renovations, equipment upgrades, or workflow changes.
• PACS and DICOM Troubleshooting: We can help resolve connectivity issues, image retrieval problems, user access issues, storage concerns, and failed transfers.

Don’t let OEM EOL dictate the lifespan of your valuable C-arm. Contact Auxo Medical today to discuss your post-EOL service needs and learn how we can help you extend the life and value of your imaging equipment. Call Auxo Medical at (888) 728-8448 or fill out the form below.

Service Quote / Repair Request - Imaging

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