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Auxo Medical | Sterile Processing Equipment Repair and Preventative Maintenance

Sterile Processing Equipment: SPD Maintenance & Repair — Auxo Medical

Auxo Medical offers comprehensive maintenance and repair services for sterile processing department (SPD) equipment, ensuring your autoclaves, washers, ultrasonic cleaners, and related devices operate reliably and in compliance with regulatory standards. With a broad service footprint, flexible maintenance programs, and a focus on uptime, Auxo helps surgical centers, hospitals, and labs keep every step of sterilization running smoothly.

What SPD equipment we service and repair

  • Autoclaves and large sterilizers
  • Washer-disinfectors (including glassware washers)
  • Ultrasonic cleaners
  • Steam generators and boilers
  • Related SPD hardware and peripherals
  • Inspections, diagnostics, preventive maintenance, and repairs
  • De-installation and relocation of SPD equipment
  • Water quality testing for sterilization processes
  • Calibration, software checks, and safety verifications

Our approach to SPD service and maintenance

  • Field service engineers strategically located to provide fast, local response
  • Comprehensive service offerings from inspections to full repairs
  • Access to a service portal for calibration certificates, maintenance logs, and repair reports
  • Emphasis on safety, process reliability, and regulatory compliance
  • Preventative maintenance programs designed to minimize downtime and extend equipment life

Why choose Auxo Medical for SPD maintenance

  • Rapid turnaround times to minimize downtime and protect patient care
  • 24/7 emergency repair support to address after-hours issues. *Active service agreement required
  • Ability to bundle SPD with other service lines (Biomedical, Anesthesia, Imaging) for streamlined management and potential cost savings
  • Broad manufacturer experience and knowledge across common SPD brands and models
  • Thorough documentation and regulatory-ready records via the service portal

Service levels and what’s included

  • Equipment inspections: visual checks, functionality tests, calibration verification, and safety verifications
  • Repair services: diagnosis of components, electrical and mechanical repairs, and restoration of safety features
  • De-installation and relocation: support for moving SPD equipment during renovations or site changes
  • Water quality testing: assessment of water used in sterilization processes to prevent residue and equipment wear
  • PM and calibration: routine preventive maintenance and calibration checks to maintain performance
  • Software checks: ensuring sterilization software and interoperability stay up to date

Preventative maintenance programs

  • Tailored PM plans for autoclaves, washer-disinfectors, ultrasonic cleaners, and steam generators
  • Proactive maintenance to reduce unexpected downtime and extend asset life
  • Availability of loaner/rental tabletop autoclaves to keep operations uninterrupted during PM or repairs

Documentation and regulatory readiness

  • Full documentation available through the Service Portal, including calibration certificates, maintenance logs, and repair reports
  • Helps facilities meet Joint Commission, FDA, and internal regulatory requirements
  • Centralized records support audits, inspections, and compliance reviews

Regional coverage and capabilities

  • Mid-Atlantic and broader service footprint with rapid on-site support
  • Local field engineers available for timely inspections, maintenance, and repairs
  • Ability to coordinate service across multiple facilities to optimize scheduling and reduce downtime

How to request SPD service or a maintenance plan

  • Complete the Service Quote / Repair Request form on the Auxo Medical website
  • Provide facility details, equipment type, location, and a description of the issue or PM needs
  • Attach equipment lists and any relevant documentation to accelerate an accurate quote
  • Include preferred service window and ZIP code to help schedule a visit

What customers say

  • Auxo Medical’s SPD services are described as thorough, reliable, and cost-effective, with partners noting improved uptime and optimized maintenance workflows
  • Clients highlight the value of fast response times, knowledgeable technicians, and clear, accessible documentation

Why Auxo Medical

Auxo Medical specializes in sterile processing equipment and offers preventative maintenance and repair services designed to minimize downtime and extend the life of SPD assets. With a nationwide support network, field-trained technicians, and accessible service documentation, Auxo helps facilities maintain compliant, efficient sterile processing operations.

  • Service Category: Sterile Processing Equipment
  • Focus: Autoclaves, sterilizers, washer-disinfectors, ultrasonic cleaners, steam generators, and related SPD devices
  • Service Options: Inspections, preventive maintenance, repairs, de-installation/relocation, water quality testing, and service documentation
  • Availability: 24/7 emergency support and regional field service coverage
  • Portals: Service Portal for calibration certificates, maintenance logs, and repair reports

Quick take for facilities

  • Invest in a proactive SPD maintenance program to reduce downtime and extend equipment life
  • Consider bundled service contracts that align SPD with other essential service lines for streamlined procurement and cost savings
  • Rely on a nationwide network of trained techs and a robust service portal to simplify compliance and audits

How to get started

  • Request a preventative maintenance quote or a repair quote through the Auxo Medical service page
  • Share equipment lists, locations, and any known issues to enable fast, accurate pricing
  • Explore available PM plans and preventive maintenance options to fit your facility’s needs and budget

Regulatory readiness and documentation

  • The Service Portal provides access to calibration certificates, maintenance logs, and repair reports
  • Maintains regulatory readiness for Joint Commission and other oversight bodies
  • Centralized documentation supports audits, inspections, and ongoing compliance

Trust Auxo Medical as Your SPD Maintenance and Repair Provider

If you’re looking to keep your sterile processing equipment operating at peak performance with minimal downtime, reach out to Auxo Medical today to request SPD maintenance or repair. Our team will tailor a plan to your facility’s equipment, workflow, and regulatory requirements.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Maximum file size: 516MB

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Auxo Medical | Sterile Processing Equipment Repair and Preventative Maintenance

SPD Preventative Maintenance: Ensuring Seamless Sterile Processing with Auxo Medical

Maintaining a sterile processing department (SPD) requires meticulous attention to detail and proactive maintenance. At Auxo Medical, we understand this critical need. Our comprehensive preventative maintenance (PM) programs for SPD equipment ensure your facility operates seamlessly, meeting Joint Commission standards and minimizing costly downtime. We offer unparalleled expertise and support, keeping your sterile processing operations running smoothly and efficiently.

The Importance of Preventative Maintenance in SPD

Sterile processing departments play a vital role in healthcare, ensuring the safety and well-being of patients. Malfunctioning sterilizers, autoclaves, washer-disinfectors, or other critical equipment can lead to:

  • Compromised Sterility: Equipment failure can result in improperly sterilized instruments, potentially causing infections and harming patients.
  • Increased Downtime: Unexpected breakdowns disrupt workflow, delaying procedures and impacting patient care.
  • Higher Repair Costs: Ignoring preventative maintenance often leads to more extensive and costly repairs down the line.
  • Regulatory Non-Compliance: Malfunctioning equipment can lead to non-compliance with Joint Commission standards and other regulatory requirements, resulting in penalties and reputational damage.

Auxo Medical’s preventative maintenance programs mitigate these risks, ensuring your SPD operates at peak efficiency and maintains the highest standards of sterility.

Auxo Medical’s Comprehensive SPD Preventative Maintenance Programs

Our preventative maintenance programs are designed to proactively identify and address potential issues before they escalate into costly repairs or disruptions. Our services encompass a wide range of equipment, including:

  • Autoclaves: We perform thorough inspections and maintenance on all types of autoclaves, ensuring proper sterilization cycles and optimal performance.
  • Large Sterilizers: Our technicians are experienced in maintaining large sterilizers, ensuring they consistently meet sterilization standards.
  • Washer-Disinfectors: We provide preventative maintenance for washer-disinfectors, including glassware washers, ensuring effective cleaning and disinfection cycles.
  • Ultrasonic Cleaners: We maintain ultrasonic cleaners, ensuring optimal cleaning performance and extending equipment lifespan.
  • Steam Generators & Boilers: We provide comprehensive maintenance for steam generators and boilers, ensuring reliable steam supply for sterilization processes.

Our PM services go beyond basic inspections. We meticulously check for:

  • Proper Functionality: We verify that all equipment functions correctly and meets established sterilization parameters.
  • Calibration and Validation: We perform calibrations and validations to ensure accuracy and compliance with regulatory standards. We utilize only current, certified thermocouples for calibrations, guaranteeing accurate temperature readings and reliable results.
  • Wear and Tear: We identify and address any signs of wear and tear, preventing potential failures.
  • Water Quality: Impurities in water can damage equipment. We offer comprehensive water quality testing, identifying potential issues and recommending solutions to improve water quality and equipment performance.
  • Documentation: We provide comprehensive documentation of all maintenance activities, including calibration certificates, maintenance logs, and repair reports, ensuring you have the necessary records to meet regulatory requirements. Access to this crucial documentation is available through our secure online Service Portal.

The Auxo Medical Advantage: Why Choose Us?

Auxo Medical stands apart from other providers due to our commitment to excellence and customer satisfaction. We offer:

  • Experienced Technicians: Our technicians are highly trained, certified, and experienced in servicing a wide range of SPD equipment brands and models, including Steris, Amsco, V-Pro, Getinge, Midmark, Ritter, Tuttnauer, SciCan, Primus Spire, Scientek, Consolidated, Sharpertek, Belimed, BetaStar, Miele, Basil, and Lancer. They possess the expertise to handle any challenge.
  • Comprehensive Parts Inventory: Our technicians carry a comprehensive inventory of common PM parts and emergency repair parts, minimizing downtime by avoiding additional callbacks. This proactive approach saves you both time and money.
  • 24/7 Emergency Service: We understand that unexpected equipment failures can have serious consequences. That’s why we offer 24/7 emergency repair services, 365 days a year, ensuring rapid response and minimal disruption to your operations. (After-hours service calls carry a 4-hour minimum labor charge.)
  • Customized Preventative Maintenance Plans: We tailor our PM plans to your specific needs and equipment, ensuring optimal coverage and cost-effectiveness.
  • Transparent Communication: We maintain open communication throughout the process, keeping you informed of our progress and addressing any concerns.
  • Access to Our Service Portal: Our secure online portal provides access to all service records, including calibration certificates, maintenance logs, and repair reports, simplifying compliance and record-keeping. Active service agreement holders can also schedule service calls directly through the portal.

Client Testimonials: A Testament to Our Commitment

Our success is built on the trust and satisfaction of our clients. Here are a few examples of what our clients say about our services:

“Auxo’s scheduled maintenance program has reduced our downtime by at least two thirds [and] response to problems has been lightning fast and repairs performed the same day in most cases. Auxo’s overall performance has been outstanding.” – Director of Operations

“I have been managing surgery centers for several years and have always used AuxoMedical to perform preventative maintenance and repairs on our sterilization equipment. They are responsive, knowledgeable and reasonably priced.” – Denise Latimer-Wright – Surgery Center Manager

“Auxo Medical came into our facility a couple of months ago and has done an outstanding job by working with our staff and getting prior issues identified and resolved.” – Darcy A., Manager Biomedical Engineering – Tampa, FL

Partner with Auxo Medical for Uninterrupted Sterile Processing

Investing in preventative maintenance is an investment in patient safety, operational efficiency, and regulatory compliance. Partner with Auxo Medical to ensure your SPD operates at its best. Contact us today by filling out the form below or call our office at (888) 728-8448 to request a quote or learn more about our comprehensive preventative maintenance programs. Let us help you maintain the highest standards of sterility and minimize disruptions to your crucial sterile processing operations.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Maximum file size: 516MB

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