Here at Auxo, we pride ourselves on delivering the best-refurbished equipment to our customers and continuing long, lasting relationships with them. As a leader in the health technology industry, we know that some refurbishment companies that do not live up to the same ideals of exceptional care that we do. To spread awareness of these poor refurbishment practices, we have provided tips on how to compare good refurbishment companies from the bad.
Effects of Poor Refurbished Equipment
- Frequent costly down time – Defective medical equipment can cause a health facility costly downtime on production. Hospitals need their resources to care for patients daily, and without proper equipment, they are losing time they could be using on helping others in need.
- Infection control issues – Equipment that isn’t adequately refurbished holds the risk of being unsanitary and transmitting infectious or biohazardous material. Unhygienic material has the potential to infect patients, staff, and at large the entire health facility.
- Significantly shorter unit lifetime – Equipment that is poorly refurbished could result in a shorter life span, costing you more money in the long run. Health officials work to help patients on a daily basis meaning their equipment needs to withstand daily wear and tear.
How to Avoid a Costly Mistake
- Ask for photos of refurbished units – Before purchasing any medical equipment, it is essential to ask for pictures of what you are buying. Photos are a major determining factor of depicting what kind of condition the refurbished equipment is in and whether it’s worth your business or not.
- Request references – References can include a list of health facilities that have bought from the refurbishment company before or testimonials from their customers. From there on, you can ask these health facilities whether they were satisfied with the refurbished equipment they received and if they continue to do business with them.
- Request a description of the refurbishment process – A detailed refurbishment process is significant because it portrays that the company properly inspects their products before selling them. If a company can not provide specific information about their refurbishment process, it probably means they don’t have a refurbishment process in place.
- Request expected lifetime of the unit – Good refurbished medical equipment should be able to withstand a sturdy life span. Refurbished equipment that has a shorter life span often carries defects in its system.
- Ask if the vendor can provide preventative maintenance or direct you to a service provider – Most well-refurbished equipment can deal with the same wear and tear as brand new equipment. However, it still has a risk of needing simple preventative fixes. Refurbishment companies that provide preventative maintenance or can refer you to a service provider showcases that they are knowledgeable of refurbished equipment care.
The Auxo Difference
At Auxo Medical, we provide only the highest quality of new and refurbished medical equipment for one simple reason: we’re product technicians at heart, who provide objective consultative selling and service expertise. We thoroughly inspect refurbished equipment to ensure it meets original manufacturer standards and our belief in sustainable quality. The products we offer include a wide variety of sterilizers, anesthesia machines, patient monitors and more. Every product Auxo Medical sell must meet or exceed our demanding criteria for quality, durability, and value before it’s ever recommended to you.
Check out our new and refurbished products today!