At Auxo Medical, we specialize in providing expert imaging equipment service and repair for a wide range of modalities including C-Arms, radiography/fluoroscopy (R/F) rooms, catheterization labs, and portable X-ray systems. Our skilled field service engineers support hospitals, surgery centers, veterinary clinics, chiropractors, and more, ensuring your imaging equipment performs reliably and efficiently.
Why Choose Auxo Medical for Imaging Equipment Maintenance and Repair?
Downtime of imaging equipment can critically impact patient care and operational efficiency. We understand the urgency of keeping your imaging systems fully functional. That’s why we offer:
- Rapid response and quick turnaround times throughout the Mid-Atlantic region (Virginia, Washington D.C., Maryland, North Carolina)
- Comprehensive inspections, repairs, and calibrations by factory-trained engineers
- Equipment de-installation and relocation services for facility upgrades or remodeling
- PACS and DICOM troubleshooting to maintain seamless image storage and transfer workflows
- Competitive pricing with up to 40-50% savings on OEM labor rates
Our engineers service major manufacturers including GE Healthcare (OEC 9800/9900, Innova 2100), Fuji, Siemens, Philips, and Shimadzu.
Imaging Equipment and Modalities We Service
- C-Arms: Mobile imaging devices used in surgical and interventional procedures
- R/F Rooms: Radiography and fluoroscopy imaging suites for diagnostic imaging
- Catheterization Labs: Specialized cardiovascular imaging and intervention equipment
- Portable X-Ray Systems: Mobile X-ray units used in various clinical settings
Signs You May Need Imaging Equipment Service
It’s important to recognize when your imaging equipment requires professional attention. Common indicators include:
- Decreased image quality: Blurry, distorted, or artifact-laden images
- Frequent error messages: Recurring system alerts or failure to complete operations
- Inconsistent performance: Slow response times or irregular functioning
- Physical wear: Damaged cables, connectors, or visible component deterioration
- Unusual noises: Grinding or buzzing during operation
- User complaints: Reports of malfunction or difficulty from operators
- Compliance needs: Meeting regulatory requirements and safety standards
- Manufacturer End-of-Life (EOL): Continued service for equipment no longer supported by OEM
Our Imaging Equipment Service Offerings
Equipment Inspections
- Visual and physical condition checks for damage and wear
- Functionality tests of controls, movement, and positioning
- Image quality assessments and calibration verification
- Safety feature inspections including radiation shielding and electrical safety
- Software updates and system diagnostics
Repair Services
- Faulty component diagnosis and replacement (X-ray tubes, detectors, wiring)
- Electrical and mechanical repairs including power supplies and moving parts
- Image processing troubleshooting and sensor repairs
- Calibration and post-repair quality assurance
- Radiation output adjustments and safety interlock restoration
Equipment De-installation and Relocation
Planning facility renovations, clinical workflow changes, or equipment upgrades? We assist with safe and efficient de-installation and relocation of imaging systems to new locations, ensuring minimal disruption and full compliance.
PACS and DICOM Troubleshooting
We support your imaging workflow by resolving:
- Network connectivity issues between devices and PACS servers
- Image retrieval and transfer failures
- User access and permissions problems
- Storage capacity and backup concerns
Emergency Repair Services 24/7, 365 Days a Year
Imaging equipment downtime can’t wait. Our dedicated team is available around the clock, including nights, weekends, and holidays, to provide emergency repairs. We strive to minimize your downtime and restore your equipment to full operation as quickly as possible.
Note: After-hours service calls carry a 4-hour minimum labor charge (4:30 pm to 8 am).
Combine Imaging With Other Service Contracts for Maximum Efficiency
To simplify maintenance management and reduce costs, we offer bundled service contracts combining Biomedical, Sterile Processing Department (SPD), Anesthesia, and Imaging equipment. This integrated approach streamlines your service experience and offers additional savings.
Access Full Documentation via Our Service Portal
Active service agreement holders have secure access to our Service Portal, where you can find:
- Maintenance logs
- Calibration certificates
- Repair reports
- Schedule service and repair calls online
This portal helps you maintain regulatory compliance and keep detailed records effortlessly.
Imaging Equipment Field Service Coverage Areas
We proudly serve healthcare facilities with imaging equipment service needs across:
- Virginia
- Maryland
- Washington, D.C.
- North Carolina
What Our Clients Say
“Auxo Medical’s response to service calls has been stellar. They are very knowledgeable and customer-focused.” – Operations Manager
“The team went above and beyond, delivering quality service with significant savings compared to OEM.” – Lori Migliore, PartsSource
“Auxo’s scheduled maintenance program reduced our downtime by two thirds, with lightning-fast repair response.” – Director of Operations
Request Your Imaging Equipment Service or Repair Quote Today
Don’t let equipment issues compromise patient care or your practice’s efficiency. Contact Auxo Medical for expert imaging equipment inspections, repairs, or relocation services.
- Fill out our Service Quote/Repair Request Form below with your details and equipment list.
- Call us toll-free at (888) 728-8448 for immediate assistance.