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Field Service - Imaging Equipment

Imaging Equipment Service & Repair on C-Arms, R/F Rooms, X-Ray & More

At Auxo Medical, we specialize in providing expert imaging equipment service and repair for a wide range of modalities including C-Arms, radiography/fluoroscopy (R/F) rooms, catheterization labs, and portable X-ray systems. Our skilled field service engineers support hospitals, surgery centers, veterinary clinics, chiropractors, and more, ensuring your imaging equipment performs reliably and efficiently.


Why Choose Auxo Medical for Imaging Equipment Maintenance and Repair?

Downtime of imaging equipment can critically impact patient care and operational efficiency. We understand the urgency of keeping your imaging systems fully functional. That’s why we offer:

  • Rapid response and quick turnaround times throughout the Mid-Atlantic region (Virginia, Washington D.C., Maryland, North Carolina)
  • Comprehensive inspections, repairs, and calibrations by factory-trained engineers
  • Equipment de-installation and relocation services for facility upgrades or remodeling
  • PACS and DICOM troubleshooting to maintain seamless image storage and transfer workflows
  • Competitive pricing with up to 40-50% savings on OEM labor rates

Our engineers service major manufacturers including GE Healthcare (OEC 9800/9900, Innova 2100), Fuji, Siemens, Philips, and Shimadzu.


Imaging Equipment and Modalities We Service

  • C-Arms: Mobile imaging devices used in surgical and interventional procedures
  • R/F Rooms: Radiography and fluoroscopy imaging suites for diagnostic imaging
  • Catheterization Labs: Specialized cardiovascular imaging and intervention equipment
  • Portable X-Ray Systems: Mobile X-ray units used in various clinical settings

Signs You May Need Imaging Equipment Service

It’s important to recognize when your imaging equipment requires professional attention. Common indicators include:

  • Decreased image quality: Blurry, distorted, or artifact-laden images
  • Frequent error messages: Recurring system alerts or failure to complete operations
  • Inconsistent performance: Slow response times or irregular functioning
  • Physical wear: Damaged cables, connectors, or visible component deterioration
  • Unusual noises: Grinding or buzzing during operation
  • User complaints: Reports of malfunction or difficulty from operators
  • Compliance needs: Meeting regulatory requirements and safety standards
  • Manufacturer End-of-Life (EOL): Continued service for equipment no longer supported by OEM

Our Imaging Equipment Service Offerings

Equipment Inspections

  • Visual and physical condition checks for damage and wear
  • Functionality tests of controls, movement, and positioning
  • Image quality assessments and calibration verification
  • Safety feature inspections including radiation shielding and electrical safety
  • Software updates and system diagnostics

Repair Services

  • Faulty component diagnosis and replacement (X-ray tubes, detectors, wiring)
  • Electrical and mechanical repairs including power supplies and moving parts
  • Image processing troubleshooting and sensor repairs
  • Calibration and post-repair quality assurance
  • Radiation output adjustments and safety interlock restoration

Equipment De-installation and Relocation

Planning facility renovations, clinical workflow changes, or equipment upgrades? We assist with safe and efficient de-installation and relocation of imaging systems to new locations, ensuring minimal disruption and full compliance.

PACS and DICOM Troubleshooting

We support your imaging workflow by resolving:

  • Network connectivity issues between devices and PACS servers
  • Image retrieval and transfer failures
  • User access and permissions problems
  • Storage capacity and backup concerns

Emergency Repair Services 24/7, 365 Days a Year

Imaging equipment downtime can’t wait. Our dedicated team is available around the clock, including nights, weekends, and holidays, to provide emergency repairs. We strive to minimize your downtime and restore your equipment to full operation as quickly as possible.

Note: After-hours service calls carry a 4-hour minimum labor charge (4:30 pm to 8 am).


Combine Imaging With Other Service Contracts for Maximum Efficiency

To simplify maintenance management and reduce costs, we offer bundled service contracts combining Biomedical, Sterile Processing Department (SPD), Anesthesia, and Imaging equipment. This integrated approach streamlines your service experience and offers additional savings.


Access Full Documentation via Our Service Portal

Active service agreement holders have secure access to our Service Portal, where you can find:

  • Maintenance logs
  • Calibration certificates
  • Repair reports
  • Schedule service and repair calls online

This portal helps you maintain regulatory compliance and keep detailed records effortlessly.


Imaging Equipment Field Service Coverage Areas

We proudly serve healthcare facilities with imaging equipment service needs across:

  • Virginia
  • Maryland
  • Washington, D.C.
  • North Carolina

What Our Clients Say

“Auxo Medical’s response to service calls has been stellar. They are very knowledgeable and customer-focused.” – Operations Manager

“The team went above and beyond, delivering quality service with significant savings compared to OEM.” – Lori Migliore, PartsSource

“Auxo’s scheduled maintenance program reduced our downtime by two thirds, with lightning-fast repair response.” – Director of Operations


Request Your Imaging Equipment Service or Repair Quote Today

Don’t let equipment issues compromise patient care or your practice’s efficiency. Contact Auxo Medical for expert imaging equipment inspections, repairs, or relocation services.

  • Fill out our Service Quote/Repair Request Form below with your details and equipment list.
  • Call us toll-free at (888) 728-8448 for immediate assistance.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 516MB

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C-Arm & Surgical Table - Auxo Medical

C-Arms and Portable X-Ray Machines Available at Auxo Medical

In modern healthcare, advanced imaging equipment like C-Arms and portable X-ray machines is critical for accurate diagnostics, minimally invasive surgeries, and efficient patient care. At Auxo Medical, we provide healthcare facilities with top-tier imaging solutions, combining cutting-edge technology with affordability and reliability. Whether you’re a hospital, surgery center, veterinary clinic, or chiropractic practice, we offer a comprehensive range of new, refurbished, and reconditioned C-Arms and portable X-ray systems, backed by expert maintenance and repair services. Let’s explore how Auxo Medical can meet your imaging needs while ensuring cost-effectiveness and compliance.


C-Arms: Precision Imaging for Surgical Excellence

C-Arms are indispensable in surgical and diagnostic settings, delivering real-time fluoroscopic imaging to guide procedures with accuracy. At Auxo Medical, our catalog features over 30 high-quality C-Arms from trusted brands like OEC, Genoray, Siemens, Hologic, and Fuji, designed to enhance workflow and patient safety.

Why Choose Auxo Medical’s C-Arms?

  • Superior Image Quality: Advanced flat-panel detectors and pulsed fluoroscopy ensure crisp, detailed images.
  • Reduced Radiation Exposure: Innovative technology minimizes radiation exposure for patients and staff.
  • Enhanced Flexibility: Compact designs and orbital rotation allow optimal positioning in crowded ORs.
  • Diverse Applications: Ideal for orthopedics, pain management, cardiovascular procedures, and more.

Featured C-Arm Models

  1. OrthoScan Pulse Mini C-Arm with Flat Detector
    • Boasts the largest flat detector in its class, ideal for extremity imaging.
    • Pulsed fluoroscopy reduces radiation dose while maintaining image clarity.
  2. Hologic Fluoroscan InSight FD Mini C-Arm
    • Features a dual-field flat detector for high-resolution imaging.
    • Lightweight and maneuverable, perfect for orthopedic and pediatric applications.
  3. GE OEC 9900 Elite with Vascular Package
    • Equipped with a 9” image intensifier and specialized vascular imaging capabilities.
    • Supports complex interventional procedures with precision.
  4. Fuji Persona CS Compact C-Arm
    • Engineered with a 21cm cesium iodide flat panel for fast, precise positioning.
    • Ideal for minimally invasive surgeries and pain management.
  5. Ziehm Solo C-Arm
    • Ultra-compact design with an integrated monitor for crowded treatment areas.
    • Tailored for pain management and outpatient clinics.

We offer new, refurbished, and reconditioned options to suit every budget. Refurbished units undergo rigorous testing, calibration, and cosmetic upgrades, ensuring performance comparable to new equipment at a fraction of the cost.


Portable X-Ray Machines: Mobility Meets Diagnostic Power

For facilities requiring flexibility, Auxo Medical’s portable X-ray systems deliver high-quality imaging at the point of care. From emergency rooms to bedside diagnostics, our portable solutions combine ease of use, durability, and advanced digital capabilities.

Top Portable X-Ray Systems at Auxo Medical

  1. Acuity PDR+ Wireless Portable 5KW X-Ray System
    • Wireless digital radiography with a mobile stand for effortless maneuvering.
    • Compatible with DR e-series detectors for instant image capture.
  2. Vieworks ViVIX 14×17 Wireless CSI Flat Panel
    • Features advanced acquisition software and DICOM compatibility.
    • Robust imaging for trauma, ICU, and surgical applications.
  3. Amrad Dragon Elite & Classic Portable X-Ray
    • Rugged, reliable systems designed for high-frequency use.
    • Compact and lightweight, ideal for clinics and mobile healthcare units.
  4. Codonics Horizon GS Multi-Media Image Printer
    • Prints color and grayscale images on paper or film.
    • Integrates seamlessly with PACS and DICOM systems.

Whether you need a fully digital wireless system or a cost-effective refurbished unit, Auxo Medical ensures rapid delivery and installation, complete with FDA compliance documentation.


Comprehensive Imaging Equipment Services

At Auxo Medical, we don’t just sell equipment—we ensure it performs optimally throughout its lifespan. Our imaging equipment maintenance and repair services minimize downtime, reduce costs, and extend the longevity of your C-Arms, X-ray systems, and more.

Services We Provide

  1. Preventative Maintenance & Inspections

    • Visual inspections, functionality tests, and radiation safety checks.
    • Calibration to manufacturer specifications for consistent image quality.
  2. Emergency Repairs

    • 24/7 support for critical breakdowns, with a 4-hour response guarantee in the Mid-Atlantic region.
    • Component repairs for X-ray tubes, detectors, and software.
  3. Equipment Relocation & De-Installation

    • Expert handling for facility upgrades, renovations, or closures.
    • Compliance with safety standards during transport and reinstallation.
  4. PACS & DICOM Troubleshooting

    • Resolve connectivity, image retrieval, and storage issues.
    • Ensure seamless integration with hospital networks.
  5. End-of-Life Support

    • Continued service for older models no longer supported by OEMs.

Why Partner with Auxo Medical for Service?

  • Cost Savings: Save 40–50% on labor costs compared to OEM pricing.
  • Qualified and Skilled Imaging Equipment Engineers: Seasoned engineers with manufacturer-specific training.
  • Service Portal: Access real-time repair logs, compliance reports, and PM schedules.
  • Combined Contracts: Bundle imaging, biomedical, and sterile processing services for greater efficiency.

Your Imaging Solution Awaits

Auxo Medical is your one-stop partner for C-Arms, portable X-ray systems, and imaging equipment services. With our extensive inventory, certified technicians, and commitment to affordability, we empower healthcare providers to deliver exceptional care without compromising budgets.

Explore Our Catalog Today

Need Service or a Quote?

Trust Auxo Medical to keep your imaging systems running smoothly—because your success is our mission.

C-Arm and Imaging Service and Repair - Auxo Medical

Auxo Medical Can Assist with FDA 2579 Reports of Assembly for Diagnostic X-ray Equipment

In the healthcare sector, compliance with regulatory standards is essential for maintaining the safety and efficacy of medical devices. One critical requirement for manufacturers of diagnostic X-ray systems is the submission of the FDA 2579 Report of Assembly. This report certifies that the equipment complies with federal regulations and has been assembled according to the manufacturer’s specifications. At Auxo Medical, we understand the complexities involved in this process and offer comprehensive assistance to ensure that your diagnostic X-ray equipment meets all necessary requirements.

Understanding the FDA 2579 Report of Assembly

The FDA 2579 Report of Assembly is a vital document that manufacturers must submit upon the installation of a certifiable diagnostic X-ray system or its components. This report serves multiple purposes:

  1. Certification of Compliance: It certifies that the system or components conform to the type called for by the applicable standards.
  2. Assembly Verification: It confirms that the equipment has been assembled following the manufacturer’s instructions.
  3. Regulatory Assurance: It ensures that the equipment meets the requirements outlined in federal standards, specifically 21 CFR 1020.30 through 1020.33.

Who Needs to File the Report?

Manufacturers of diagnostic X-ray systems intended for human use are required to file this report. Additionally, the report must be provided to the purchaser and, where applicable, to the state agency responsible for radiation protection within 15 days following the completion of the assembly.

The Role of Auxo Medical

At Auxo Medical, we specialize in the service and maintenance of imaging equipment, including diagnostic X-ray systems. Our team of experts is well-versed in the requirements for filing FDA 2579 Reports of Assembly. Here’s how we can assist:

1. Comprehensive Equipment Evaluation

Before filing the FDA 2579 report, it is essential to conduct a thorough evaluation of the diagnostic X-ray equipment. Our engineers perform:

  • Visual Inspections: We check for any physical damage or wear that could affect performance.
  • Functional Testing: Each piece of equipment is tested to ensure it operates correctly and meets the required specifications.

2. Following OEM Procedures

Our engineers adhere strictly to the manufacturer’s preventative maintenance procedures. This ensures that every component is evaluated according to established standards. We carefully assess each part of the system, verifying that it meets the original equipment manufacturer’s (OEM) specifications.

3. Component Assessment and Replacement

If any components are found to be defective or worn out during our inspections, we take immediate action:

  • Replacement of Defective Parts: Any faulty components are replaced with high-quality parts to ensure reliability.
  • Expert Repairs: Our skilled technicians are equipped to handle complex electronic systems, ensuring that repairs are performed to the highest standards.

4. Documentation for Regulatory Compliance

Maintaining thorough documentation is crucial for compliance with FDA regulations. Auxo Medical keeps detailed records of all evaluations, repairs, and maintenance performed on your diagnostic X-ray systems. This includes:

  • Maintenance Logs: Comprehensive records of all service activities performed on the equipment.
  • Quality Assurance Reports: Documentation that verifies compliance with federal standards.

This thorough documentation not only aids in the filing of the FDA 2579 report but also serves as a valuable resource for future inspections and audits.

5. Timely Submission of Reports

Once the repair and evaluation process is complete, we assist in the timely submission of the FDA 2579 Report of Assembly. Our team ensures that all required information is accurately completed and submitted within the 15-day timeframe, helping you stay compliant with regulatory requirements.

Why Choose Auxo Medical?

Expertise in Imaging Equipment

Our team comprises experienced imaging equipment engineers with extensive training in servicing imaging equipment, including C-arms and portable X-ray systems. We understand the technical complexities involved in maintaining and repairing these devices, ensuring that your equipment is in expert hands.

Comprehensive Service Offerings

At Auxo Medical, we offer a full suite of services, including:

  • Preventative Maintenance and General Maintenance/Repairs: Regular checks and servicing to keep your equipment operating efficiently.
  • Emergency Repairs: 24/7 support for urgent issues that may arise with your equipment.
  • Consultation Services: Guidance on best practices for maintaining compliance with regulatory standards.

Commitment to Quality

We are dedicated to providing high-quality service that meets the specific needs of your healthcare facility. Our technicians are trained to identify potential issues before they escalate, ensuring the longevity and reliability of your equipment.

Competitive Pricing

We understand that budget constraints can impact healthcare providers. Auxo Medical offers competitive pricing on all our services, ensuring that you receive exceptional value without compromising on quality.

Local Presence

With service areas spanning Virginia, North Carolina, Maryland and Washington D.C., Auxo Medical is well-positioned to provide timely support to healthcare facilities throughout the Mid-Atlantic region.

Contact Auxo Medical in the Mid-Atlantic Region for C-Arm and Portable X-Ray Repair, Maintenance and Assembly

Ensuring compliance with the FDA 2579 Report of Assembly requirements for diagnostic X-ray equipment is essential for patient safety and operational efficiency. At Auxo Medical, we are committed to providing comprehensive support throughout the refurbishment and maintenance process. Our expert team is ready to assist you in meeting all regulatory requirements, ensuring that your equipment operates at peak performance.

If you need assistance with your diagnostic X-ray systems or any other imaging equipment, contact Auxo Medical today. We’re here to help you navigate the complexities of equipment maintenance and regulatory compliance, allowing you to focus on what truly matters—providing excellent patient care. Call our office at (888) 728-8448 or fill out the form below.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 516MB

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