At Auxo Medical, we deliver the medical equipment and service solutions you need from a company you can trust. We serve as your complete resource for medical equipment sales, maintenance, and repair. Our approach combines the personal service you expect from a small local business with the expertise and resources of a large medical equipment company.
We specialize in providing high-quality refurbished and reconditioned medical equipment that meets rigorous standards. Our service offerings lead the industry in reliability and responsiveness. We support ambulatory surgery centers, hospitals, laboratories, private physician practices, and other healthcare facilities across the United States. Our team brings deep expertise to every project, building lasting relationships through dependable equipment solutions and attentive support.
Our History: From East Coast Roots to National Reach
Originally established as East Coast Distributors in 1998, we evolved under new leadership in 2007 when Jay Crabtree acquired the company and rebranded it as Auxo Medical. Working alongside one of the original founders, our leadership team expanded our offerings to include comprehensive sales, maintenance, and repair services, initially operating from our headquarters in Richmond, Virginia.
We grew strategically by establishing affiliated operations in Michigan, Kentucky, Florida, Georgia, Tennessee, and Ohio. Today, our field service team supports hundreds of accounts across more than ten states, including numerous active preventative maintenance agreements. This expansion reflects our dedication to meeting the evolving needs of healthcare providers nationwide.
Looking Ahead: Continued Growth and Expanded Services
Our commitment to clients remains our top priority and the foundation of our success. We continue expanding our field maintenance and repair services throughout the United States. In early 2024, we opened field service operations in Dayton, Ohio, to better serve the Central and Western Ohio regions.
We actively pursue opportunities to broaden our field service capabilities and equipment offerings. This forward-thinking approach ensures we remain a cornerstone provider of medical and laboratory equipment solutions for our customers, clients, and partners.
Our Mission
We focus on sustainable quality, continual improvement, and unmatched training to deliver superior returns and opportunities for our customers, employees, and investors.
Our Vision
We encourage integrity, transparency, and value in healthcare and life sciences equipment and service solutions.
Our Core Values
- Integrity and professionalism guide everything we do. We value honesty above all else and treat customers and employees with respect at all times.
- Our customers form the lifeblood of our business. We maintain outstanding relationships through honesty, flexibility, commitment, and quality.
- We operate as a learning organization committed to constant improvement and innovation.
- We foster empowering work environments where team members take thoughtful risks without fear of failure and make decisions that benefit the company and our customers.
- Teamwork drives our success. We help teammates and customers succeed, always asking what we could have done better.
- Safety comes first. Nothing we do is worth risking the health or safety of our team members or customers.
- We practice wise environmental stewardship by recycling, reusing, and reducing waste wherever possible.
Why Healthcare Providers Choose Auxo Medical
Clients consistently praise our responsiveness, expertise, and customer-first approach. From rapid repairs on anesthesia machines to comprehensive preventative maintenance programs that significantly reduce downtime, our team delivers reliable results. Many partners highlight our ability to service a wide range of sterilization equipment, provide staff training, and offer cost-effective alternatives to original equipment manufacturers while maintaining exceptional quality.
Whether you need new or refurbished equipment, ongoing maintenance contracts, or urgent repairs, we stand ready to support your facility with personalized, professional service. Contact us today to experience the Auxo difference.
