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Auxo Medical Field Service Areas - 2025

Field Service Areas for Medical & Lab Equipment Maintenance & Repair

At Auxo Medical, we provide expert preventative maintenance, repair, and inspection services for a wide range of medical and laboratory equipment. Our comprehensive service offerings include sterile processing, biomedical, anesthesia, and imaging equipment maintenance, tailored to meet the needs of healthcare facilities across multiple regions.


Our Field Service Areas

We proudly serve healthcare providers in the following states and regions, offering prompt, reliable service to keep your critical equipment running smoothly:


Equipment and Services We Support

Sterile Processing Equipment

We maintain and repair sterilizers, autoclaves, washer-disinfectors, ultrasonic cleaners, boilers, and steam generators from top brands such as Steris, Amsco, VPro, Getinge, Tuttnauer, and more. Our preventative maintenance programs help minimize downtime and ensure compliance with Joint Commission standards.

Learn more: Sterile Processing Equipment Service


Biomedical Equipment

Our AAMI Certified Biomedical Equipment Technicians (CBETs) provide maintenance and repairs on patient monitors, ECG machines, surgical tables, surgical lights, stretchers, ventilators, and other biomedical devices. We service leading brands including GE Healthcare, Datascope, Philips, Mindray, Medtronic, and Stryker.

Learn more: Biomedical Equipment Service


Anesthesia Equipment

We service anesthesia machines, monitors, and booms with factory-trained technicians certified by GE and Mindray. Our comprehensive maintenance covers oxygen sources, vaporizers, flowmeters, scavenging systems, and more, ensuring safety and performance.

Learn more: Anesthesia Equipment Service


Imaging Equipment

Auxo Medical offers specialized inspections, repairs, and relocation services for C-Arms, R/F rooms, catheterization labs, and portable X-ray systems. We also provide PACS and DICOM troubleshooting to maintain efficient imaging workflows.

Major brands we support include GE Healthcare (OEC 9800/9900, Innova 2100), Fuji, Siemens, Philips, and Shimadzu.

Learn more: Imaging Equipment Service


Why Choose Auxo Medical?

  • Experienced Technicians: Our team includes AAMI Certified Biomedical Equipment Technicians with extensive manufacturer training.
  • Comprehensive Parts Inventory: We carry OEM parts and preventative maintenance kits to reduce downtime and repair costs.
  • 24/7 Emergency Repair: We offer emergency service 365 days a year to minimize operational disruptions.
  • Loaner Equipment: We provide loaner equipment across many categories to keep your facility operational during repairs.
  • Service Portal Access: Active clients can access maintenance logs, calibration certificates, and repair reports easily through our online portal.

What Our Clients Say

“The Auxo Medical team went above and beyond to provide quality service with significant cost savings compared to OEM.”
— Lori Migliore, Channel Leader, PartsSource

“We’ve been working with Auxo for over 15 years. Their team is responsive, knowledgeable, and a true partner.”
— Bonnie B., Category Manager

“Auxo’s scheduled maintenance program reduced our downtime by two thirds and their response to problems is lightning fast.”
— Director of Operations


Request a Maintenance or Repair Quote

If you are located within our service areas and need maintenance or repair support, please fill out the quote request form below. You can also upload your equipment list for a preventative maintenance estimate.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Maximum file size: 516MB

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Contact Auxo Medical

Headquarters:
5401 Distributor Drive
Richmond, VA 23225

Toll-Free: (888) 728-8448
Local: (804) 233-4424
Fax: (888) 420-9471

Hours:
Monday – Friday: 8:00 am – 4:30 pm
Saturday – Sunday: Closed


At Auxo Medical, we are dedicated to providing cost-effective, timely, and professional service to ensure your medical and lab equipment operates at peak performance. Contact us today to learn how we can support your facility’s needs across our extensive field service areas.

Sterile Processing and Biomedical Maintenance and Repair

Medical and Lab Equipment Repairs, Parts & Preventative Maintenance in East Tennessee

At Auxo Medical, we are dedicated to providing exceptional medical equipment repairs, parts, and maintenance services throughout East Tennessee. Our goal is to ensure that healthcare facilities in the region can rely on us for high-quality service, helping them maintain their equipment at peak performance levels. By offering cost-effective solutions, we support healthcare providers in delivering the best possible care to their patients.

Auxo Medical | East Tennessee Service AreaOur Services

Medical & Lab Equipment Repair and Preventative Maintenance

Auxo Medical is your one-stop solution for all your medical and lab equipment needs, including procurement, inspections, maintenance, and repair. Our team of skilled technicians in East Tennessee is equipped to handle a wide range of biomedical and sterile processing equipment. We offer preventive maintenance (PM) plans and repairs for various types of equipment, including:

  • Sterilization Equipment: Autoclaves, sterilizers, washer-disinfectors, ultrasonic cleaners, and steam generators.
  • Biomedical Equipment: Patient monitors, ECG machines, surgical tables, surgical lights, stretchers, electrosurgical units, exam tables, ventilators, and more.

Our technicians conduct thorough inspections, calibrations, and repairs to ensure compliance with safety standards and regulations.

Field Service Locations

We proudly serve multiple locations throughout East Tennessee, including Knoxville, Johnson City, Kingsport, and Chattanooga. If you are outside our service area, please contact us as we may still have a solution for you.

Additional Services

In addition to repair and maintenance, Auxo Medical offers a range of services to support your facility’s needs:

  • Sales Consultation & Support: Helping you find the best equipment at competitive prices.
  • Valuation & Liquidation: Assessing the market value of your equipment for trade-in or liquidation.
  • Financing: Flexible financing options to suit your budget.
  • Training: Staff training to ensure proper use and maintenance of equipment.

Why Choose Auxo Medical?

Expertise and Certification

Our team includes AAMI Certified Biomedical Equipment Technicians (CBETs) who adhere to the highest standards, including NFPA99 and AAMI recommendations. We are proficient in maintaining and repairing equipment from top brands such as Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, Philips, Lancer, Mindray, and Edan.

Cost-Effective Solutions

As a third-party maintenance and repair provider, we offer solutions that are up to 40% off manufacturers’ prices. Whether you need immediate repairs or a fixed preventative maintenance agreement, our customized PM plans are designed to control operational expenses and ensure the longevity of your equipment.

Comprehensive Reports and Loaner Equipment

We provide complete diagnostic, repair, and calibration reports for your records. Additionally, we offer loaner equipment to minimize downtime and keep your facility operational.

Customer Testimonials

Our commitment to quality service is reflected in the positive feedback we receive from our clients. Here are a few testimonials:

  • “Auxo Medical has been a preferred service provider for PartsSource, providing quality service at significant cost savings.” – Lori Migliore, Channel Leader, Service Partner Management, PartsSource
  • “The Auxo Medical team has been an outstanding partner, providing stellar response to service calls.” – Operations Manager
  • “Auxo Medical’s scheduled maintenance program has reduced our downtime by at least two-thirds.” – Director of Operations

Preventive Maintenance Service PlansPreventive Maintenance Programs

Importance of Preventive Maintenance

Preventive maintenance is crucial for ensuring the smooth operation of medical equipment. By regularly servicing and inspecting your machinery, we can help extend its lifespan, improve efficiency, and prevent unexpected breakdowns. Our preventive maintenance programs are designed to minimize potential downtime and ensure that your equipment remains in optimal working condition.

Benefits of Preventive Maintenance

  • Enhanced Equipment Lifespan: Regular maintenance helps extend the life of your equipment.
  • Improved Efficiency: Well-maintained equipment operates more efficiently, reducing energy consumption and operational costs.
  • Reduced Downtime: Preventive maintenance minimizes the risk of unexpected breakdowns, ensuring continuous operation.
  • Compliance with Standards: Regular inspections and maintenance ensure that your equipment complies with safety and regulatory standards.

High-Quality Medical Equipment

If you are looking for high-quality medical equipment in East Tennessee, Auxo Medical is here for you. We offer a wide range of new and refurbished medical equipment at a fraction of the manufacturer’s cost. Explore our online medical and lab equipment catalog to find the best equipment for your facility.

Additional Plan Benefits

Our service contracts come with additional benefits that you may not know about:

  • Additional Discounts and Trade-In: Get a 5% discount on all equipment purchases. Our sales associates can assess the market value of your equipment for trade-in or liquidation.
  • Service Portal: The Auxo Medical Service Portal allows current service plan holders to manage their equipment inventory and track support cases in real-time. Users can create new work orders and print repair and maintenance history reports.

Contact Auxo Medical Tennessee Today

For all your biomedical and sterile processing maintenance and repair needs in East Tennessee, contact Auxo Medical today. Our skilled technicians are ready to provide the highest quality service to ensure the seamless operation of your medical facility or lab. Call our office at  (888) 728-8448 or fill our the form below.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Maximum file size: 516MB

Sending

 


 

FAQ

1. What types of medical equipment do you repair and maintain?

We repair and maintain a wide range of biomedical and sterile processing equipment, including patient monitors, ECG machines, surgical tables, surgical lights, stretchers, electrosurgical units, exam tables, ventilators, autoclaves, sterilizers, washer-disinfectors, ultrasonic cleaners, and steam generators.

2. Do you offer preventive maintenance plans?

Yes, we offer customized preventive maintenance (PM) plans designed to extend the lifespan of your equipment, improve efficiency, and minimize downtime.

3. What brands of equipment do you service?

We service equipment from various brands, including Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, Philips, Lancer, Mindray, and Edan.

4. Do you provide loaner equipment?

Yes, we offer loaner equipment to minimize downtime and ensure your facility remains operational during repairs.

5. How can I request a service quote or repair?

You can request a service quote or repair by filling out the form on our East Tennessee service location page. Provide your contact information, equipment details, and any specific requirements, and our team will get back to you promptly.

Auxo Medical - Medical Equipment Maintenance and Repair

Medical Equipment Repair – Auxo Medical is Your Solution

Revive Your Medical Equipment with Auxo Medical’s Expert Repair Services

If you are a healthcare professional, you know how critical it is to have medical equipment that is reliable and works flawlessly. You have invested a considerable amount of money into your equipment, but with continued use, they are bound to malfunction or wear out. When this happens, Auxo Medical is your solution.

Our expert repair services will revive your medical equipment and bring it back to its top-performing state. We understand that your equipment is an essential asset to your practice, which is why we are committed to providing timely and cost-effective repair solutions, so you can focus on what you do best – providing the best possible healthcare to your patients.

With years of experience in the medical equipment repair industry, we have the expertise and knowledge required to handle any issue you may encounter with your equipment. Whether it’s a down sterilizer or autoclave, a faulty imaging system or a malfunctioning EKG machine, our team of experienced technicians will diagnose and repair any problem efficiently, ensuring minimal downtime for your practice.

Experience Unmatched Quality and Reliability with Auxo Medical’s Repair Solutions

At Auxo Medical, we are committed to providing our clients with unmatched quality and reliability in everything we do. Our repair solutions are no exception; we stay up-to-date with advancements in medical equipment technology, specialized manufacturer training and invest in the latest repair tools and equipment to ensure that we can deliver the best possible repairs to our clients.

Our repairs come with a warranty, which means that you can confidently rely on our repair solutions to get your equipment working like new. We also offer, and recommend, preventative maintenance plans to help you stay one step ahead of equipment malfunctions and avoid costly repair bills.

Our experienced technicians are able to perform many on-site repairs to get you back up and running. However if the repair requires additional work, we may bring it into our depot for intensive repairs. In addition we are often able to offer loaner equipment during depot repairs to be able help mitigate downtime for your facility.

The Solution You Can Trust

When it comes to medical equipment repair, Auxo Medical is the solution you can trust. Our expert repair services, coupled with unmatched quality and reliability, make us the go-to source for healthcare professionals across the country. We understand the importance of your equipment to your practice, which is why we are committed to delivering timely and cost-effective repair solutions that will get your equipment back to working like new. Contact us today to experience our top-class repair solutions.