Fraud Blocker
Field Service - Imaging Equipment

Imaging Equipment Service & Repair: C-Arms, R/F Rooms, X-Ray & More — Auxo Medical

September 30, 2025
, , , , , , , , , , , , , , , , Articles

Auxo Medical provides comprehensive imaging equipment service and repair for a wide range of modalities, including C-Arms, radiography/fluoroscopy rooms, cath labs, portable X-ray systems, and more. With a focused Mid-Atlantic footprint and nationwide service options, Auxo helps facilities maximize uptime, safety, and regulatory compliance while reducing maintenance costs.

What we service and repair

  • C-Arms and fluoroscopy systems
  • Radiography and fluoroscopy rooms
  • Cath labs
  • Portable X-ray systems
  • Related imaging peripherals and components
  • Inspections, diagnostics, preventive maintenance, and repairs
  • De-installation and relocation of imaging equipment
  • PACS and DICOM troubleshooting to optimize imaging workflows
  • Software checks, calibration, and safety verifications

Our approach to imaging service and repair

  • Field service engineers located across the Mid-Atlantic region for fast, local response
  • Competitive pricing with substantial savings on OEM labor (up to 40–50% off)
  • Comprehensive service offerings from inspections to full-service repairs
  • Access to service portal for documentation, calibration certificates, maintenance logs, and repair reports
  • Emphasis on safety, radiation protection, electrical safety, and regulatory compliance

Why choose Auxo Medical for imaging equipment

  • Rapid turnaround times to minimize downtime and preserve patient care quality
  • 24/7 emergency repair support to address after-hours failures
  • Ability to combine imaging with biomedical, SPD, and anesthesia service contracts for streamlined management and potential cost savings
  • Expertise with a broad range of manufacturers and systems (GE, Fuji, Siemens, Philips, Shimadzu, and more)
  • Thorough documentation and regulatory ready records via the service portal

Service levels and what’s included

  • Equipment inspections: visual checks, functionality tests, image quality assessments, calibration, and safety verifications
  • Repair services: component diagnosis, electrical and mechanical repairs, image processing troubleshooting, and safety feature restoration
  • De-installation and relocation: assistance with moving imaging systems during renovations, upgrades, or site changes
  • PACS and DICOM troubleshooting: connectivity, image retrieval, user access, storage, and transfer resolution
  • Software checks: ensuring imaging software and interoperability stay up to date

Regional coverage: Mid-Atlantic focus

  • Primary field service footprint in Virginia, Maryland, Washington, DC, and North Carolina
  • Fast response and on-site service designed to minimize downtime in busy clinical environments
  • Option to extend services beyond the Mid-Atlantic through Auxo Medical’s broader network and service offerings

How to request imaging service and repair

  • Complete the Imaging Service and Repair request form on the Auxo Medical website
  • Provide equipment details, location, and an overview of the issue
  • Attach any relevant documentation or equipment lists to help accelerate a accurate quote
  • Optional: share your ZIP code and preferred service window to help schedule a visit

Documentation and regulatory readiness

  • Access full documentation for your imaging equipment through the Service Portal
  • Calibration certificates, maintenance logs, and repair reports are stored for regulatory audits and compliance needs
  • Aids in meeting FDA, state health department, and internal institutional requirements

Customer value and outcomes

  • Reduced downtime and faster problem resolution for critical imaging systems
  • Cost-effective maintenance with significant OEM-labor savings
  • Coordinated service across multiple modalities through bundled contracts
  • Improved imaging reliability and patient care through proactive inspections and timely repairs

Frequently asked questions

  • Do you service C-Arms and portable X-ray systems? Yes — we service C-Arms, radiography/fluoroscopy rooms, cath labs, and portable X-ray systems, among others.
  • Do you offer 24/7 emergency imaging service? Yes — Auxo Medical provides around-the-clock emergency service to minimize downtime. *Pre-existing active imaging service agreement required.
  • Can I bundle imaging with other service lines? Yes — combining biomedical, SPD, anesthesia, and imaging service contracts can improve efficiency and reduce total cost of ownership.
  • What regions do you serve for imaging equipment? The Mid-Atlantic region is a primary focus (Virginia, Maryland, Washington, DC, North Carolina), with broader capabilities via Auxo Medical’s network.

Trust Auxo Medical as your Medical Imaging Service Provider

If you’re seeking reliable imaging equipment service and repair, or you’d like a tailored maintenance plan for your facility, contact Auxo Medical today to request imaging service and repair. Our team will assess your equipment, provide a transparent quote, and outline a maintenance strategy designed to keep your imaging systems operating at peak performance.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 104.86MB

Sending

 

C-Arms and Accessories Available at Auxo Medical

C-Arms Available at Auxo Medical: High-Quality Imaging Solutions for Surgical Precision

May 30, 2025
, , , , , , , , , , , , Articles, Product Specific Catalogs, Resources

Auxo Medical is your trusted source for C-Arm imaging solutions, providing both new and refurbished equipment from leading brands like OEC and Genoray. We understand the vital role C-Arms play in surgical day-to-day operations, offering high-resolution and innovative X-Ray imaging technology. Our C-Arm machines are precise and flexible, allowing you to capture the images your facility needs in less time. With superior user interfaces, high image quality, and less radiation exposure for patients and professionals, our C-Arms are highly desirable in any setting.

Why Choose a C-Arm from Auxo Medical?

  • Top-of-the-Line Brands: We carry C-Arms from trusted manufacturers like OEC and Genoray, known for their quality and reliability.
  • New & Refurbished Options: Our catalog includes brand new, reconditioned, and refurbished equipment to fit your budget and needs.
  • Superior Image Quality: Our C-Arms deliver high-resolution images for accurate diagnoses and surgical guidance.
  • Reduced Radiation Exposure: Designed with patient and staff safety in mind, our C-Arms minimize radiation exposure.
  • Precise and Flexible: Capture the images you need quickly and efficiently with our precise and flexible C-Arm machines.

Featured C-Arm Models:

Auxo Medical offers a diverse selection of C-Arms to meet the needs of various medical specialties. Here are some of the models currently available:

  • Mini C-Arms:

    • Orthoscan Pulse Mini C-Arm with Flat Detector: Offers pulsed fluoroscopy and the largest flat detector in its class.
    • Orthoscan OR Mini C-Arm with Flat Detector: Designed to enhance surgical efficiency and patient comfort with a 150° orbital rotation.
    • Hologic Floroscan InSight FD Mini C-arm: Features a dual field flat detector with a thin profile and 90-degree rotation.
    • Orthoscan Mini C-Arm Flat Detector: Compact design with exceptional image quality due to increased grayscale.
    • Hologic Insight II Mini C-arm: An intuitive and easy-to-use, cost-effective system designed specifically for the orthopedic and extremity imaging market.
    • Orthoscan Mini C-Arm HD 1000-0004: Half the size and 28% lighter than the competition, facilitating ease of movement and improved maneuverability.
    • Hologic Fluoroscan Premier Encore Mini C-Arm: Offers a balance of precision and productivity with features like 6/4 Dual Mode and High-Speed Mode.
    • OEC 6600 Mini C-Arm: A portable system for imaging extremities.
    • OEC 6800 MiniView C-Arm: Known for its advancements and features among mini C-arms.

  • Full-Size C-Arms:

    • OEC 9900 C-Arm: Available with 9” or 12” image intensifiers, Elite versions, and various packages (Vascular, General Surgery, Expanded Surgery).
    • Siemens Cios Alpha C-arm with Vascular Package: A high-end system with a dynamic flat detector for fluoroscopy and acquisition of single images.
    • OEC 9800 C-Arm: Available with 9” or 12” image intensifiers, GSP packages, Super C configurations, and flat panel upgrades.
    • Fuji Persona CS Compact C-arm with 21cm Cesium Flat Panel Digital Detector: Engineered for fast, precise positioning and advanced image quality.
    • Ziehm Solo 9 in C-Arm: Compact and versatile, designed for crowded treatment scenarios.
    • Siemens Arcadis Avantic C-Arm 13” II: Features a rotating X-ray tube anode and high-frequency pulsed fluoroscopy.
    • Genoray Z7000: A solution for full-size C-Arm needs in pain management clinics, surgery centers, or hospitals.
    • OEC 9600 C-Arms: Provides great images with low dose exposure, maneuverable and simple to operate.

Accessories and Recording Devices:

  • MediCapture MVR PRO 409 & MVR 420: Advanced medical video recorders for operating rooms.
  • TEAC UR-4MD Medical Video Recorder: High-definition medical video recorder designed for quick setup and ease of use.
  • MediCapture USB 170: An easy, full-featured image recording solution.

Let Auxo Medical Help You Find the Right C-Arm

Our team can help you determine the best C-Arm solution for your facility’s needs. We offer sales consultation and support, valuation and liquidation services, financing options, and training. Auxo Medical also provides service, maintenance, and repairs for C-Arms and other medical equipment in several field service areas.

Contact Auxo Medical today at (888) 728-8448 to request a quote and learn more about our C-Arm options.

Field Service - Imaging Equipment

OEC C-Arm Preventative Maintenance and Repair

April 14, 2025
, , , , , , , , Articles

OEC C-arms are workhorses in the world of medical imaging, renowned for their reliability, versatility, and image quality. Used in a wide range of surgical, orthopedic, and pain management procedures, they are essential for real-time visualization and precise interventions. However, like any sophisticated piece of medical equipment, OEC C-arms require consistent preventative maintenance and timely repairs to ensure optimal performance, patient safety, and a strong return on investment.

Why is Preventative Maintenance Crucial for Your OEC C-Arm?

  • Maximize Uptime: Preventative maintenance minimizes the risk of unexpected breakdowns, ensuring your OEC C-arm is available when you need it most. This translates to fewer cancelled procedures and increased operational efficiency.
  • Extend Equipment Lifespan: Regular maintenance helps identify and address potential issues early, preventing minor problems from escalating into major, costly repairs. This extends the lifespan of your OEC C-arm, protecting your investment.
  • Maintain Image Quality: Consistent maintenance of key components like the X-ray tube, image intensifier, and detectors ensures optimal image quality. Clear, detailed images are crucial for accurate diagnoses and successful procedures.
  • Ensure Patient Safety: A properly maintained OEC C-arm operates within specified safety parameters, minimizing the risk of radiation overexposure or mechanical hazards.
  • Compliance with Regulations: Regular maintenance helps ensure compliance with safety regulations and accreditation standards.
  • Reduce Repair Costs: Proactive maintenance is far more cost-effective than reactive repairs. By addressing minor issues early, you can prevent them from turning into major problems that require extensive and expensive repairs.

Key Areas of OEC C-Arm Preventative Maintenance:

A comprehensive preventative maintenance program for your OEC C-arm should include the following:

  • Regular Cleaning and Disinfection: Clean and disinfect the C-arm after each use, paying particular attention to surfaces that come into contact with patients.
  • Visual Inspection: Conduct a thorough visual inspection of all components, including cables, connectors, wheels, and control panels, looking for signs of damage or wear and tear.
  • Mechanical Inspection: Inspect the C-arm’s mechanical components, such as the movement mechanisms, locks, and brakes, ensuring they are functioning smoothly and properly.
  • X-Ray Tube Inspection: Check the X-ray tube for signs of wear, such as decreased output or overheating.
  • Image Intensifier/Detector Inspection: Inspect the image intensifier or digital detector for any signs of damage or degradation.
  • Collimator Functionality: Verify proper collimator function to ensure accurate beam shaping and minimize unnecessary radiation exposure.
  • Generator Performance: Test the generator’s performance to ensure it is delivering the correct voltage and current.
  • Software Updates: Keep the C-arm’s software up to date to ensure compatibility, access the latest features, and address any known bugs or security vulnerabilities.
  • Calibration and Alignment: Calibrate the C-arm’s imaging system to ensure accurate measurements and alignment.
  • Radiation Safety Checks: Regularly perform radiation safety checks to ensure that the unit is operating within safe limits and that there are no radiation leaks.

Common OEC C-Arm Repair Issues:

Even with regular preventative maintenance, OEC C-arms may experience occasional repair issues. Some common problems include:

  • X-Ray Tube Failure: A common issue due to the high demands placed on the X-ray tube.
  • Image Intensifier/Detector Problems: Degradation or failure of the image intensifier or digital detector can lead to poor image quality.
  • Generator Malfunctions: Problems with the generator can affect the C-arm’s ability to produce X-rays.
  • Software Issues: Software glitches or errors can disrupt the C-arm’s operation.
  • Mechanical Problems: Issues with the C-arm’s movement mechanisms, locks, or brakes.
  • Power Supply Failures: Problems with the power supply can prevent the C-arm from operating.

Choosing the Right OEC C-Arm Service Provider:

When selecting a service provider for your OEC C-arm, consider the following:

  • Experience and Expertise: Look for a provider with extensive experience servicing OEC C-arms.
  • Certified Maintenance Engineers: Ensure the provider employs certified engineers who are trained on OEC equipment.
  • Fast Response Times: Choose a provider that offers fast response times to minimize downtime.
  • Parts Availability: Ensure the provider has access to a reliable supply of OEC parts.
  • Comprehensive Services: Select a provider that offers a full range of services, including preventative maintenance, repairs, and parts replacement.
  • Customer Support: Look for a provider with excellent customer support to address your questions and concerns.

Auxo Medical: Your Trusted Partner for OEC C-Arm Service

At Auxo Medical, we understand the critical role OEC C-arms play in your practice. We offer comprehensive preventative maintenance and repair services, performed by our team of experienced and certified engineers. We are committed to providing fast, reliable, and cost-effective solutions to keep your OEC C-arm operating at peak performance. We specialize in GE OEC 9800 and 9900 PM and repair in Virginia, Maryland, North Carolina and Washington D.C.

Contact Auxo Medical today to learn more about our OEC C-Arm service offerings and how we can help you protect your investment and ensure optimal performance.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 104.86MB

Sending

Field Service - Imaging Equipment

Preventative Maintenance on OEC 9800 and 9900 C-Arms by Auxo Medical

January 8, 2025
, , , , , , , , , Articles

The reliability of imaging equipment is crucial for providing accurate diagnoses and effective treatments. Among the essential tools in radiology and surgical environments are the OEC 9800 and OEC 9900 C-arms. These mobile imaging systems provide high-quality imaging for various procedures, from orthopedic surgeries to vascular interventions. To ensure these machines operate at peak efficiency, regular preventative maintenance is vital. At Auxo Medical, we specialize in providing comprehensive maintenance services tailored to the unique needs of healthcare facilities.

Understanding Preventative Maintenance

Preventative maintenance refers to the proactive measures taken to keep equipment in optimal working condition. This approach focuses on routine inspections, adjustments, and repairs before problems arise, reducing the likelihood of equipment failure or downtime. For complex imaging systems like the OEC 9800 and 9900 C-arms, preventative maintenance is not just a good practice; it is essential for:

  • Ensuring Patient Safety: Consistent upkeep minimizes the risk of equipment malfunction during critical procedures, safeguarding patient health.
  • Maintaining Image Quality: Regular maintenance helps ensure that imaging quality remains high, which is essential for accurate diagnostics.
  • Extending Equipment Lifespan: By addressing wear and tear early, facilities can prolong the life of their C-arms, ultimately saving money on replacements.
  • Meeting Regulatory Compliance: Routine checks help ensure compliance with health and safety regulations, which is crucial for accreditation.

Specific Benefits of Preventative Maintenance for OEC 9800 and 9900 C-Arms

1. Enhanced Reliability

Both the OEC 9800 and OEC 9900 C-arms are sophisticated machines designed for high performance. Regular preventative maintenance ensures that all components, including the imaging sensors, power supply, and mechanical systems, are functioning correctly. This reliability is crucial in high-pressure environments, where delays can impact patient care.

2. Consistent Imaging Quality

Image quality is paramount in any diagnostic procedure. Preventative maintenance includes calibration of the imaging systems to ensure that the C-arms deliver clear, accurate images. Regular checks for software updates and hardware adjustments help maintain the high standards expected from these imaging systems.

3. Early Problem Detection

Preventative maintenance allows technicians to identify potential issues before they escalate into significant problems. For example, routine inspections can reveal signs of wear in the X-ray tube or detector, enabling timely repairs. This proactive approach reduces the risk of unexpected downtime, which can disrupt procedures and patient care.

4. Cost-Effectiveness

Investing in preventative maintenance can save healthcare facilities significant costs in the long run. By addressing minor issues before they develop into major repairs, facilities can avoid expensive emergency service calls and equipment replacements. Additionally, well-maintained equipment operates more efficiently, reducing energy costs.

5. Compliance with Regulatory Standards

Healthcare facilities are required to comply with various health and safety regulations. Regular maintenance checks help ensure that C-arms like the OEC 9800 and 9900 meet these standards. Documentation from preventative maintenance can also be vital during audits or inspections.

Key Components of Preventative Maintenance for OEC 9800 and 9900 C-Arms

Preventative maintenance for OEC 9800 and 9900 C-arms includes several essential tasks:

1. Routine Inspections

Regular inspections of the equipment help identify any visible wear and tear. Technicians check the integrity of cables, connectors, and mechanical parts to ensure everything is secure and functioning properly.

2. Calibration

Calibration is critical for ensuring that the imaging systems deliver accurate results. This includes adjusting the X-ray tube and detector settings to maintain optimal image quality. Proper calibration is essential for compliance with medical standards.

3. Software Updates

Keeping the software up to date is crucial for the performance of C-arms. Regular updates ensure that the systems are running the latest algorithms and features, enhancing overall functionality and user experience.

4. Cleaning and Maintenance

Cleaning the imaging components and removing dust or debris is vital for maintaining image quality. Technicians ensure that the exterior and interior of the C-arms are clean and that all moving parts are lubricated to prevent friction and wear.

5. Testing Safety Features

Safety features, such as emergency shut-offs and alarms, are tested regularly to ensure they function correctly. This aspect of maintenance is essential for protecting both patients and staff during procedures.

Why Choose Auxo Medical for Your C-Arm Maintenance Needs

1. Expertise and Experience

At Auxo Medical, our team consists of  imaging equipment engineers who are highly trained in servicing imaging equipment, including the OEC 9800 and 9900 C-arms. Our engineers have extensive experience, ensuring that your equipment is in capable hands.

2. Comprehensive Service Offerings

We provide a full range of maintenance services, from routine inspections to emergency repairs. Our technicians are skilled in diagnosing issues quickly and effectively, minimizing downtime for your facility.

3. Commitment to Quality

We are committed to delivering high-quality service that meets the specific needs of your healthcare facility. Our goal is to ensure that your imaging equipment operates at peak performance, contributing to excellent patient care.

4. Prompt Response Times

We understand that equipment downtime can significantly impact patient care. Our dedicated team is focused on providing rapid service, ensuring that your C-arms are back up and running as soon as possible.

5. Customized Maintenance Plans

We offer tailored maintenance plans to fit your facility’s needs, whether it’s a small clinic or a large hospital. Our plans are designed to maximize the efficiency and longevity of your imaging equipment.

Contact Auxo Medical for your OEC 9800/9900 C-Arm Preventative Maintenance

Preventative maintenance on your OEC 9800 and 9900 C-arms is essential for ensuring their reliability, accuracy, and safety. By choosing Auxo Medical for your maintenance needs, you gain access to a team of experts dedicated to providing high-quality service tailored to your facility’s requirements.

Investing in preventative maintenance not only enhances patient care but also saves you money in the long run. With our comprehensive service offerings and commitment to excellence, Auxo Medical is your trusted partner for imaging equipment maintenance and repair. Contact us today to learn more about how we can support your facility and improve your imaging capabilities. Call office at (888) 728-8448 or fill out the form below:

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 104.86MB

Sending

GE OEC 9900 C-Arm

C-Arms Available at Auxo Medical

November 11, 2024
, , , , , , , , Articles, Product Specific Catalogs, Resources

C-Arms are essential in modern medical imaging, providing high-resolution X-ray images crucial for various surgical and diagnostic procedures. At Auxo Medical, we offer a diverse range of C-Arms, both new and refurbished, designed to meet the needs of healthcare facilities. Here’s an overview of our top C-Arm models, their features, applications, and benefits.

Why Choose C-Arms from Auxo Medical?

Auxo Medical is dedicated to providing high-quality medical equipment that enhances operational efficiency and patient care. Our C-Arms come from leading manufacturers, equipped with advanced features for optimal performance in any clinical setting. Whether you need full-size systems or compact models, our selection caters to a wide range of medical requirements.

OEC 9900 C-Arm with Vascular Package

The OEC 9900 is a top choice for advanced imaging technology, featuring a 9” image intensifier and a specialized vascular package. It’s perfect for interventional procedures, offering superior image quality and ease of use.

Siemens Cios Alpha C-Arm

This versatile C-Arm features a dynamic flat detector, ideal for cardiovascular surgery, gastroenterology, and orthopedics. Its compact, mobile design integrates easily into operating rooms, providing high-quality imaging efficiently.

OEC 9800 C-Arm with GSP & Flat Panel Upgrade

The OEC 9800 is a gold standard in mobile fluoroscopy. It includes a 9” C-arm and advanced upgrades like the GSP and flat panel, ensuring detailed imaging. A comprehensive warranty covers full glassware, offering peace of mind.

Fuji Persona CS Compact C-Arm

Equipped with a 21cm cesium iodide flat panel detector, the Fuji Persona CS provides precise positioning and high image quality, ideal for minimally invasive procedures. Its compact design allows for easy maneuverability.

Orthoscan Mini C-Arm Flat Detector

The Orthoscan Mini C-Arm features a flat detector and compact design, perfect for extremity imaging. Its user-friendly design and exceptional image quality improve diagnostic accuracy.

Advanced Features and Benefits

High Image Quality

Our C-Arms deliver high-resolution images essential for accurate diagnosis and intervention. Advanced image intensifiers and flat panel detectors ensure clear, detailed visuals for precise surgical outcomes.

User-Friendly Interfaces

Auxo Medical’s C-Arms have intuitive interfaces, making them easy to operate. Features like live zoom and digital pen capabilities enhance the user experience, reducing procedure times and improving workflow efficiency.

Safety and Efficiency

Our C-Arms are designed to minimize radiation exposure, protecting patients and staff. Their efficient design enhances procedural efficiency, allowing for quicker patient turnover and increased productivity.

Comprehensive Support and Services

Auxo Medical provides more than just equipment. Our services include installation, maintenance, and repair, ensuring your C-Arm systems remain in optimal condition.

  • Installation and Training: We assist with setup and provide thorough training, ensuring your staff is well-prepared.
  • Maintenance and Repairs: Regular maintenance checks and prompt repair services ensure minimal downtime.
  • Warranty and Support: Many C-Arms come with comprehensive warranties that cover parts and labor.

Why Invest in C-Arms?

C-Arms are vital tools in healthcare, offering versatility and precision in imaging. Investing in high-quality C-Arms from Auxo Medical ensures:

  • Enhanced Diagnostic Capabilities: Superior imaging leads to better patient outcomes.
  • Increased Operational Efficiency: Advanced features streamline procedures, reducing time and resource consumption.
  • Long-Term Cost Savings: Durable equipment and comprehensive support reduce maintenance costs and increase equipment lifespan.

How to Purchase

Purchasing a C-Arm from Auxo Medical is straightforward. Our team is ready to assist with product selection, financing options, and any questions you may have. View our online C-Arm catalog or contact us directly at (888) 728-8448 for more information.

Purchase C-Arms from Auxo Medical

C-Arms are a critical part of any medical facility, offering crucial imaging capabilities. At Auxo Medical, we provide high-quality, reliable C-Arms to meet the diverse needs of healthcare providers. With our extensive selection, comprehensive support, and competitive pricing, Auxo Medical is your go-to source for all your C-Arm needs.

Invest in the best for your facility—choose Auxo Medical for unmatched quality and service.

For more information and to explore our products, visit Auxo Medical or call us at (888) 728-8448. Our team is here to support you every step of the way.

Field Service - Imaging Equipment

Medical Imaging Equipment Service and Repair by Auxo Medical

October 3, 2024
, , , , , , , , , Articles

Medical imaging equipment such as C-Arms, radiography/fluoroscopy rooms, catheterization labs, and portable X-ray systems play a crucial role in diagnostics and patient care. At Auxo Medical, we understand the importance of maintaining these systems to ensure optimal performance and patient safety. With our expanded Imaging Equipment Field Service throughout the Mid-Atlantic region, we are dedicated to providing exceptional service and support tailored to the needs of healthcare facilities.

The Importance of Imaging Equipment Maintenance

Imaging equipment is a significant investment for healthcare providers, and its proper functioning is vital for delivering high-quality patient care. Regular maintenance and timely repairs can prevent unexpected breakdowns and costly downtime. Equipment failures can lead to delays in diagnosis and treatment, affecting patient outcomes and operational efficiency.

Key Benefits of Regular Imaging Equipment Service

  1. Enhanced Patient Safety: Properly maintained imaging systems minimize the risk of malfunctions that could jeopardize patient safety. Regular inspections and services ensure that safety features are operational and that equipment is calibrated correctly.
  2. Improved Image Quality: Degraded image quality can result from worn components or improper calibration. Regular maintenance helps ensure that imaging systems produce clear, accurate images essential for effective diagnosis.
  3. Cost Savings: Investing in regular maintenance can save healthcare facilities significant costs in the long run. By preventing major breakdowns and extending the lifespan of equipment, facilities can avoid expensive repairs and replacements.
  4. Compliance with Regulatory Standards: Maintaining imaging equipment is essential for meeting regulatory standards set by organizations like the FDA and state health departments. Regular inspections and documentation help ensure compliance and facilitate smooth audits.

Our Imaging Equipment Services

At Auxo Medical, we offer a comprehensive range of services for imaging equipment, tailored to meet the unique needs of various healthcare settings. Our experienced field service engineers are equipped to handle everything from routine inspections to complex repairs.

1. Equipment Inspections

Our imaging equipment inspections are thorough and designed to identify potential issues before they escalate. Key components of our inspection services include:

  • Visual Inspections: Our engineers examine equipment for any physical damage, including wear on cables and connectors.
  • Functionality Tests: We verify that all controls operate correctly and test the movement of the equipment for smooth operation.
  • Image Quality Assessment: Using phantoms, we conduct tests to check for proper image contrast and resolution.
  • Calibration Checks: Ensuring that systems are calibrated to manufacturer specifications is crucial for accurate imaging.
  • Safety Features Verification: We check that safety interlocks and emergency stop functions are operational, ensuring patient safety during procedures.
  • Electrical Safety Tests: We perform tests to check for proper grounding and leakage current, helping to prevent electrical hazards.

2. Repair Services

When issues arise, our team is ready to respond quickly with effective repair services. Our capabilities include:

  • Component Diagnosis: We conduct thorough diagnostics to identify faulty components, such as X-ray tubes and detectors.
  • Electrical Repairs: Our engineers can repair or replace damaged wiring, connectors, and circuit boards.
  • Mechanical Repairs: This may include lubricating and repair of moving parts, ensuring proper alignment for optimal performance.
  • Image Processing Repairs: Our team can troubleshoot software issues affecting image quality, as well as replace damaged imaging sensors.
  • Calibration and Testing: Following repairs, we recalibrate systems and conduct image quality tests to verify improvements.
  • Safety Feature Restoration: We ensure that all safety features function correctly after repairs.

3. Equipment De-installation and Relocation

As healthcare facilities grow and evolve, equipment may need to be relocated for various reasons:

  • Facility Renovation: Our team assists with relocating imaging equipment during upgrades or remodeling.
  • New Equipment Acquisition: When replacing outdated machines, we can safely de-install existing systems.
  • Change in Clinical Workflow: Adjustments to patient flow may necessitate relocating equipment to improve efficiency.
  • Expansion of Services: Opening new departments may require moving imaging systems to support expanded services.
  • Space Optimization: Reconfiguring space for better utilization often involves relocating equipment to more strategic locations.

4. PACS and DICOM Troubleshooting

Auxo Medical also offers specialized support for PACS (Picture Archiving and Communication System) and DICOM (Digital Imaging and Communications in Medicine) issues, including:

  • Connectivity Issues: Our engineers ensure that network connections between imaging devices and PACS servers function correctly.
  • Image Retrieval Problems: We resolve issues with image transfers and verify that images are correctly sent to the PACS from imaging modalities.
  • User Access Issues: Our team verifies user credentials and permissions to ensure all necessary personnel can access the system without complications.
  • Storage Concerns: We analyze storage space on the PACS server and ensure backup procedures are in place for archived images.

Why Choose Auxo Medical?

Expertise and Experience

With years of experience in the healthcare equipment service industry, Auxo Medical is a trusted partner for imaging equipment maintenance and repair. Our team of skilled engineers is knowledgeable about a wide range of imaging systems from leading manufacturers, including GE Healthcare, Siemens, Philips, and more.

Quick Turnaround Times

We understand that downtime can severely impact patient care. That’s why our field service engineers are are centrally located, enabling us to provide rapid assessments and prompt repairs. Our commitment to timely service ensures that healthcare providers can maintain optimal functionality and prioritize quality patient care.

Cost Efficiency

Auxo Medical offers competitive pricing, allowing healthcare facilities to save up to 40%-50% off original equipment manufacturer (OEM) labor pricing. Our bundled service contracts for biomedical, sterile processing, anesthesia, and imaging equipment streamline maintenance processes while maximizing cost savings.

24/7 Emergency Services

Equipment malfunctions can occur at any time, which is why Auxo Medical provides 24/7 emergency repair services, 365 days a year. Whether it’s a late-night issue or a weekend breakdown, our expert engineers are ready to respond quickly and efficiently.

Trust Auxo Medical as you Medical Imaging Equipment Service Engineers

Maintaining the functionality and reliability of imaging equipment is crucial for delivering high-quality healthcare. Auxo Medical is here to support healthcare facilities throughout the Mid-Atlantic region with comprehensive imaging equipment service and repair solutions. Our experienced team, quick response times, and commitment to excellence make us the ideal partner for all your imaging service needs.

For more information about our imaging equipment services or to request a service quote, visit Auxo Medical Imaging Services today or request your service quote by filling out the form below. Let us help you keep your imaging systems running smoothly, ensuring that you can focus on providing exceptional care to your patients.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 104.86MB

Sending