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C-Arms and Accessories Available at Auxo Medical

Auxo Medical Surgical C-Arms: Top Models, Benefits, and Why to Buy Refurbished

February 25, 2026
, , , , , , , , , , Articles, Product Specific Catalogs, Resources

In the modern operating room, visibility is everything. Whether performing orthopedic surgery, pain management procedures, or vascular interventions, having high-quality, real-time imaging is non-negotiable. This is where the C-Arm (Mobile Fluoroscopy System) becomes the surgeon’s most valuable asset.

At Auxo Medical, we specialize in providing top-tier new and refurbished C-Arms to clinics, hospitals, and surgery centers. If you are looking to upgrade your imaging capabilities without breaking your budget, here is everything you need to know about navigating the C-Arm market.

What is a C-Arm and Why is it Essential?

A C-Arm is a mobile imaging device named for its C-shaped arm, which connects the X-ray source and the X-ray detector. This unique shape allows the device to rotate around the patient, providing high-resolution X-ray images in real-time without moving the patient.

Key applications include:

  • Orthopedics: Pinning fractures and checking bone alignment.
  • Pain Management: Guiding needle placement for injections.
  • Vascular Surgery: Visualizing blood flow and blockages.
  • Cardiac Studies: Monitoring heart function during catheterization.

Top C-Arm Models Available at Auxo Medical

Not all imaging systems are created equal. Based on industry standards and reliability, we carry the most trusted brands in the medical field, specifically focusing on GE OEC and Genoray.

1. GE OEC 9800 Plus

Considered the “workhorse” of the industry, the GE OEC 9800 remains the gold standard for mobile fluoroscopy. It features a simplified user interface and 1k x 1k imaging resolution. It is renowned for its durability and is an excellent choice for high-volume pain management and orthopedic centers.

2. GE OEC 9900 Elite

The OEC 9900 takes the reliability of the 9800 and adds enhanced processing power. With articularic mechanical design and dynamic range management (DRM), this unit provides superb image quality even in difficult imaging conditions. It is ideal for vascular and neurovascular procedures where detail is critical.

3. Genoray Zen-7000 & Zen-2090

For facilities looking for cutting-edge Flat Panel Detector (FPD) technology, Genoray offers compact and powerful solutions. These units are lighter, easier to maneuver, and offer a larger field of view with less radiation exposure compared to traditional image intensifiers.

New vs. Refurbished: The Smart Financial Move

One of the biggest questions medical administrators face is whether to buy new or refurbished. At Auxo Medical, we believe that refurbished C-Arms offer the best return on investment for most facilities.

Why choose a Refurbished C-Arm from Auxo Medical?

  • Cost Savings: A refurbished GE OEC 9800 or 9900 can cost 30% to 50% less than a brand-new unit from the manufacturer.
  • Like-New Performance: “Refurbished” does not mean “used.” Our technicians strip these machines down, replace worn components, recalibrate the imaging systems, and repaint the casing. The result is a machine that looks and functions like new.
  • Warranty & Support: We stand behind our work. Our refurbished units come with warranties and service plans to ensure your equipment remains compliant and operational.

Service, Repair, and Maintenance

Buying the equipment is only half the battle; maintaining it is the other. C-Arms are complex machines that require regular calibration and preventative maintenance to meet FDA and state health standards.

Auxo Medical provides comprehensive biomedical services. Whether you need an emergency repair, routine preventative maintenance (PM), or a rental unit while yours is being serviced, our certified engineers are ready to assist.

Upgrade Your Imaging Capabilities Today

Whether you are equipping a new ambulatory surgery center or replacing an aging unit in a hospital, Auxo Medical has the inventory and expertise to help you choose the right system.

Browse our selection of C-Arms and Mobile Fluoroscopy Systems or contact us today for a custom quote.

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C-Arm and Imaging Service and Repair - Auxo Medical

Keeping C-Arms Ready: Proactive Maintenance and Expert Repair with Auxo Medical

February 2, 2026
, , , , , , , Articles

C-Arms are a cornerstone of intraoperative imaging, guiding procedures from planning through verification. To keep them reliable, safe, and cost-effective, healthcare facilities benefit from a proactive maintenance program paired with rapid, expert repairs. Here’s a practical, easy-to-dollow guide to C-Arm care, what a solid service program looks like, and how a trusted partner can help.

Why proactive C-Arm care matters

  • Image quality and safety: Regular checks ensure sharp images and that safety features are functioning correctly.
  • Uptime and throughput: Scheduled maintenance reduces surprise downtime that can slow or disrupt procedures.
  • Radiation safety and compliance: Routine verifications support dose management, shielding integrity, interlocks, and regulatory requirements.
  • Total cost of ownership: Preventive care helps prevent major repairs, extend equipment life, and protect resale value.
  • Custom-fit plans: Maintenance programs can be tailored to your facility’s case mix, throughput, and budget, delivering dependable performance with minimal downtime.

What a comprehensive C-Arm service should cover

A robust program protects the imaging console, detector, and mechanical components, ensuring operation stays within manufacturer specifications and clinical needs. Key elements include:

  • System inspections: Visual checks of cables, connectors, gantry movement, and ergonomics.
  • Image chain calibration: Detector gain, flat-field corrections, brightness/contrast alignment, and pixel checks.
  • Geometric calibration and alignment: Accurate spatial registration between X-ray source, detector, and patient.
  • Radiation safety and dose metrics: Verification of output, shielding, exposure limits, and interlocks.
  • Motorized gantry and positioning: Maintenance of movement precision and positioning routines.
  • Diagnostics and fault resolution: On-site troubleshooting with access to a broad parts catalog.
  • Preventive maintenance kits: OEM-aligned tools and updates to minimize downtime and protect warranties.
  • Documentation: Calibration certificates, service reports, and maintenance histories for audits and regulatory surveys.
  • Brand-agnostic approach with deep OEM knowledge: Custom maintenance plans for your specific C-Arm model and workflow.

When repairs are needed

Watch for signs such as:

  • Degraded image quality or misalignment
  • Artifacts or unusual image noise
  • Unexpected dose fluctuations
  • System alarms or interlock warnings

Why choose a specialist for C-Arm care

  • OEM-aligned maintenance: Services mirror manufacturer specifications to protect performance and safety.
  • Trained technicians: Engineers with hands-on experience on C-Arm platforms and imaging workflows.
  • On-hand parts and kits: Quick access to common components to minimize downtime.
  • Thorough documentation: Clear calibration records and maintenance histories for audits.
  • Customer-focused support: Transparent communication, flexible scheduling, and proactive problem-solving.

Added value you can expect

  • Service portal access: Track work orders, view maintenance histories, and manage requests in real time.
  • Imaging workflow support: PACS/DICOM troubleshooting to ensure reliable image transfer and storage integrity.
  • Upgrades and refurbishments: Guidance on modernizing or refurbishing C-Arm setups to boost performance and cost efficiency.
  • Cost-conscious options: Bundled service packages that maximize value without compromising quality.

Getting started

  • Request a tailored C-Arm PM or repair quote: Share your model, throughput, and service needs for a customized plan.
  • Schedule a site assessment: On-site evaluation to align maintenance with clinical workflow.
  • Access the service portal: Manage requests and view maintenance histories in real time.
  • Consider upgrades or refurbishments: Explore cost-effective options to extend peak performance.

Trust Auxo Medical as Your C-Arm Maintenance and Repair Source

Proactive C-Arm maintenance and prompt, expert repairs are essential for sustaining reliable intraoperative imaging, safeguarding patient safety, and protecting asset value. A partner with OEM-aligned processes, factory-trained technicians, and a nationwide footprint can help you stay ahead of wear, minimize downtime, and support efficient imaging workflows. Contact our office today by calling (888) 728-8448 or by filling our the form below.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 104.86MB

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Virginia Medical & Lab Equipment Maintenance, Repair, and Equipment Sales – Auxo Medical

January 9, 2026
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Auxo Medical proudly serves the Commonwealth of Virginia with comprehensive medical and lab equipment maintenance, preventative maintenance (PM) programs, inspections, calibrations, and repairs. Headquartered in Richmond, VA, Auxo Medical has been a trusted partner in the Mid-Atlantic region for over 25 years, delivering reliable service to hospitals, outpatient facilities, clinics, and research labs. If your Virginia facility needs dependable preventive maintenance or urgent repairs, Auxo Medical is ready to respond quickly with OEM-trained technicians and a broad range of equipment experience.

Why Virginia Facilities Choose Auxo Medical

  • Trusted regional presence: A robust Virginia service area that includes Richmond, Chesterfield, Charlottesville, Roanoke, Newport News, Norfolk, Virginia Beach, Fredericksburg, Alexandria, Arlington, and surrounding areas.
  • Experienced technicians: AAMI Certified Biomedical Equipment Technicians (CBETs) on staff, with OEM certifications and ongoing training to keep skills current.
  • Comprehensive scope: Preventative maintenance, inspections, calibrations, and repairs across biomedical, sterile processing, anesthesia, and imaging equipment.
  • Brand-agnostic service: Maintenance and repair for equipment from a wide range of brands, including Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.
  • Equipment lifecycle support: New and refurbished equipment options, loaner gear to minimize downtime, and equipment upgrades or refurbishments as needed.

Auxo Medical - Medical Equipment Maintenance and RepairCore Service Areas in Virginia

Auxo Medical’s Virginia service offering covers preventive maintenance, inspections, calibrations, and repairs for:

  • Sterile Processing Equipment (SPD): Autoclaves, sterilizers, washer-disinfectors, ultrasonic cleaners, steam generators.
  • Biomedical Equipment: Patient monitors, ECG machines, surgical tables, surgical lights, stretchers, electrosurgical units, exam tables, ventilators, and more.
  • Anesthesia Equipment: Anesthesia machines, monitors, booms, and all related subsystems.
  • Imaging Equipment: C-Arms, R/F rooms, cath labs, portable X-ray systems, and related imaging suites.

In addition to in-depth service for these categories, Auxo Medical emphasizes ongoing PM plans and rapid repair capabilities to maintain high patient safety standards and equipment uptime in Virginia facilities.

Preventative Maintenance Plans (PM Plans)

Preventative maintenance is the cornerstone of keeping medical and lab equipment reliable and compliant. Auxo Medical provides PM plans that align with industry standards (AAMI and NFPA99) and manufacturer recommendations. Key benefits include:

  • Reliability: Regular inspections and calibrations reduce unexpected downtime.
  • Compliance: Services align with Joint Commission standards and regulatory expectations.
  • Lifespan extension: Routine maintenance extends the life of critical devices such as autoclaves, sterilizers, anesthesia machines, patient monitors, and imaging systems.
  • Downtime minimization: Predictive maintenance helps avoid costly outages that disrupt patient care or research activities.
  • Cost savings: PM contracts can deliver meaningful savings on labor, parts, and equipment costs (as highlighted by potential 30–40% reductions in certain scenarios).

Auxo Medical’s PM plans are designed to fit facilities of various sizes and budgets, with options for scalable coverage across biomedical, SPD, anesthesia, and imaging equipment.

The Value of OEM- trained, CBET Technicians

Auxo Medical’s Virginia team includes AAMI Certified Biomedical Equipment Technicians (CBETs), ensuring that service is performed to the highest standards. Benefits include:

  • Manufacturer-aligned maintenance and repair: Technicians are factory-trained by manufacturers such as Steris, Tuttnauer, Mindray, GE Healthcare, and others.
  • Accurate inspections and calibrations: Stringent testing and documentation support regulatory surveys and medical record accuracy.
  • Safe, compliant repairs: Replacements and fixes adhere to OEM specifications, safeguarding patient safety and equipment performance.
  • Ongoing education: The team receives continuing education to stay current with evolving equipment technologies and standards.

Equipment Categories and Examples We Service

Auxo Medical provides comprehensive service across several major equipment categories in Virginia:

  • Biomedical Equipment
    • Patient monitors
    • ECG machines
    • Surgical tables
    • Surgical lights
    • Stretchers
    • Exam tables
    • Ventilators
    • Electrosurgical units
    • And more
  • Sterile Processing Equipment
    • Sterilizers and autoclaves
    • Washer-disinfectors
    • Ultrasonic cleaners
    • Boilers
    • And related SPD devices
  • Anesthesia Equipment
    • Anesthesia machines
    • Monitors and booms
    • Oxygen sources, vaporizers, flowmeters
    • Scavenging systems and breathing circuits
    • High/low-pressure systems
  • Imaging Equipment
    • C-arms (e.g., GE OEC 9800/9900)
    • Radiography and fluoroscopy systems
    • Portable X-ray systems
    • Cath labs and R/F rooms
    • PACS and DICOM troubleshooting

Brands commonly serviced in Virginia include Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.

New and Refurbished Medical & Lab Equipment

In addition to maintenance and repair, Auxo Medical offers new and refurbished medical and lab equipment in Virginia. This provides facilities with cost-effective options to upgrade or expand capabilities without paying full OEM prices. The refurbished gear undergoes rigorous testing and refurbishment to meet high safety and performance standards, delivering reliable instruments at a fraction of new-equipment costs.

Facilities can explore a broad Medical Equipment Catalog online to find suitable solutions, spanning varied workflows and specialties. Whether purchasing a single piece or deploying a complete system upgrade, Auxo Medical aims to match equipment to a facility’s specific needs and budget.

Quotes, Requests, and the Service Portal

Virginia customers can easily initiate service through the online quote and repair request form. The process is straightforward:

  • Fill out a short form to request a PM quote or repair service.
  • Optional: Upload an equipment list to receive a tailored preventative maintenance plan estimate.
  • Access the Auxo Medical Service Portal for ongoing contract management, equipment inventory tracking, and real-time case updates (for current service plan holders).

The Service Portal also enables extraction of repair and maintenance history for surveys and budget planning, making it a valuable tool for facilities managing multiple assets.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

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Service Area Details and Local Contact

Auxo Medical’s Virginia service presence covers key cities and surrounding communities, ensuring rapid response times and on-site support when needed. For general inquiries, the headquarters contact in Virginia is:

  • Address: 5401 Distributor Drive, Richmond, VA 23225
  • Toll-Free: (888) 728-8448
  • Local: (804) 233-4424
  • Fax: (888) 420-9471
  • Hours: Monday–Friday, 8:00 am–4:30 pm; weekends closed

Auxo Medical emphasizes a customer-first approach, with a commitment to reducing downtime and maintaining high uptime for Virginia healthcare facilities and research labs.

Testimonials and Customer Feedback

The Auxo Medical Virginia team highlights the importance of customer satisfaction and long-term partnerships. Across reviews and case studies from hospitals, ambulatory surgery centers, and research facilities, clients commend:

  • Quick response to service calls
  • Thorough PM inspections and timely repairs
  • Knowledgeable, friendly, and professional technicians
  • Trust and reliability across long-term contracts
  • Significant cost savings and improved TCO (Total Cost of Ownership)

These testimonials underscore Auxo Medical’s dedication to delivering consistent, high-quality service in Virginia.

Why Choose Auxo Medical for Your Virginia Facility

  • Local expertise with national resources: You get the benefits of a regional specialist with the support of a broad network, ensuring fast response and access to OEM parts.
  • Full-service partner: From PM plans and inspections to repairs and equipment upgrades, Auxo Medical covers the complete lifecycle of your medical and lab equipment.
  • Cost-conscious solutions: Access to PM programs, cost-saving contracts, and refurbished equipment options helps manage budgets without compromising safety or performance.
  • Transparent service and reporting: Detailed diagnostic, repair, and calibration reports support regulatory compliance and internal records.
  • Accessible service portal: Real-time updates, inventory management, and historical data streamline surveys, audits, and planning.

How to Get Started

  1. Visit the Virginia service page or contact Auxo Medical to discuss your needs, whether you require preventive maintenance, urgent repairs, or a combination of services.
  2. Request a PM quote or repair service through the online form. Upload an equipment list if you want a tailored PM plan.
  3. Explore equipment options in the Medical Equipment Catalog for new or refurbished devices.
  4. Consider enrolling in a PM program to maximize uptime and minimize downtime costs.

Auxo Medical is ready to help Virginia facilities optimize performance, ensure safety, and extend the life of essential medical and lab equipment.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

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Frequently Asked Questions (FAQ)

  • Do you service personal equipment in Virginia?
    • No, Auxo Medical services medical and laboratory equipment for healthcare facilities and research institutions.
  • What brands do you service in Virginia?
    • A wide range including Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.
  • Can Auxo Medical help with imaging equipment?
    • Yes, including C-arms, R/F rooms, cath labs, and portable X-ray systems.
  • Is there a service portal for current customers?
    • Yes, the Auxo Medical Service Portal provides access to maintenance history, work orders, and reports.
Field Service - Imaging Equipment

Imaging Equipment Service & Repair: C-Arms, R/F Rooms, X-Ray & More — Auxo Medical

September 30, 2025
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Auxo Medical provides comprehensive imaging equipment service and repair for a wide range of modalities, including C-Arms, radiography/fluoroscopy rooms, cath labs, portable X-ray systems, and more. With a focused Mid-Atlantic footprint and nationwide service options, Auxo helps facilities maximize uptime, safety, and regulatory compliance while reducing maintenance costs.

What we service and repair

  • C-Arms and fluoroscopy systems
  • Radiography and fluoroscopy rooms
  • Cath labs
  • Portable X-ray systems
  • Related imaging peripherals and components
  • Inspections, diagnostics, preventive maintenance, and repairs
  • De-installation and relocation of imaging equipment
  • PACS and DICOM troubleshooting to optimize imaging workflows
  • Software checks, calibration, and safety verifications

Our approach to imaging service and repair

  • Field service engineers located across the Mid-Atlantic region for fast, local response
  • Competitive pricing with substantial savings on OEM labor (up to 40–50% off)
  • Comprehensive service offerings from inspections to full-service repairs
  • Access to service portal for documentation, calibration certificates, maintenance logs, and repair reports
  • Emphasis on safety, radiation protection, electrical safety, and regulatory compliance

Why choose Auxo Medical for imaging equipment

  • Rapid turnaround times to minimize downtime and preserve patient care quality
  • 24/7 emergency repair support to address after-hours failures
  • Ability to combine imaging with biomedical, SPD, and anesthesia service contracts for streamlined management and potential cost savings
  • Expertise with a broad range of manufacturers and systems (GE, Fuji, Siemens, Philips, Shimadzu, and more)
  • Thorough documentation and regulatory ready records via the service portal

Service levels and what’s included

  • Equipment inspections: visual checks, functionality tests, image quality assessments, calibration, and safety verifications
  • Repair services: component diagnosis, electrical and mechanical repairs, image processing troubleshooting, and safety feature restoration
  • De-installation and relocation: assistance with moving imaging systems during renovations, upgrades, or site changes
  • PACS and DICOM troubleshooting: connectivity, image retrieval, user access, storage, and transfer resolution
  • Software checks: ensuring imaging software and interoperability stay up to date

Regional coverage: Mid-Atlantic focus

  • Primary field service footprint in Virginia, Maryland, Washington, DC, and North Carolina
  • Fast response and on-site service designed to minimize downtime in busy clinical environments
  • Option to extend services beyond the Mid-Atlantic through Auxo Medical’s broader network and service offerings

How to request imaging service and repair

  • Complete the Imaging Service and Repair request form on the Auxo Medical website
  • Provide equipment details, location, and an overview of the issue
  • Attach any relevant documentation or equipment lists to help accelerate a accurate quote
  • Optional: share your ZIP code and preferred service window to help schedule a visit

Documentation and regulatory readiness

  • Access full documentation for your imaging equipment through the Service Portal
  • Calibration certificates, maintenance logs, and repair reports are stored for regulatory audits and compliance needs
  • Aids in meeting FDA, state health department, and internal institutional requirements

Customer value and outcomes

  • Reduced downtime and faster problem resolution for critical imaging systems
  • Cost-effective maintenance with significant OEM-labor savings
  • Coordinated service across multiple modalities through bundled contracts
  • Improved imaging reliability and patient care through proactive inspections and timely repairs

Frequently asked questions

  • Do you service C-Arms and portable X-ray systems? Yes — we service C-Arms, radiography/fluoroscopy rooms, cath labs, and portable X-ray systems, among others.
  • Do you offer 24/7 emergency imaging service? Yes — Auxo Medical provides around-the-clock emergency service to minimize downtime. *Pre-existing active imaging service agreement required.
  • Can I bundle imaging with other service lines? Yes — combining biomedical, SPD, anesthesia, and imaging service contracts can improve efficiency and reduce total cost of ownership.
  • What regions do you serve for imaging equipment? The Mid-Atlantic region is a primary focus (Virginia, Maryland, Washington, DC, North Carolina), with broader capabilities via Auxo Medical’s network.

Trust Auxo Medical as your Medical Imaging Service Provider

If you’re seeking reliable imaging equipment service and repair, or you’d like a tailored maintenance plan for your facility, contact Auxo Medical today to request imaging service and repair. Our team will assess your equipment, provide a transparent quote, and outline a maintenance strategy designed to keep your imaging systems operating at peak performance.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

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Auxo Medical - Medical Equipment Maintenance and Repair

Auxo Medical: Expert Preventive Maintenance Management for Healthcare Equipment

August 21, 2025
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In the healthcare industry, equipment uptime and reliability are vital to delivering safe, efficient patient care. Preventive maintenance management plays a crucial role in ensuring medical devices and systems function optimally, reducing unexpected breakdowns, and extending equipment lifespan. Auxo Medical specializes in comprehensive preventive maintenance programs designed to keep your healthcare facilities running smoothly and compliant with industry standards.

Why Is Preventive Maintenance Management Important?

Proper preventive maintenance (PM) minimizes equipment failures, enhances safety, and ensures compliance with regulatory requirements. Regular inspections, calibrations, and servicing prevent costly repairs and downtime, ultimately saving your organization money and safeguarding patient outcomes.

Auxo Medical’s Approach to Preventive Maintenance Management

Customized Maintenance Programs

At Auxo Medical, we understand that each healthcare facility has unique needs. Our team develops tailored preventive maintenance plans for your medical equipment—including sterilizers, autoclaves, anesthesia machines, imaging devices, and more—designed to fit your operational schedule and budget.

Experienced Technical Support

Our certified technicians bring years of experience in healthcare equipment maintenance. They perform thorough inspections, calibrations, cleaning, and part replacements, ensuring your devices operate at peak performance.

Comprehensive Documentation & Compliance

Maintaining detailed records of all maintenance activities is essential for regulatory compliance. Auxo Medical provides complete documentation, including service reports, calibration records, and maintenance schedules, simplifying audits and inspections.

Ongoing Monitoring & Support

Preventive maintenance is not a one-time event. Our team offers ongoing support, reminders, and assessments to keep your equipment in top condition, reducing the risk of unexpected failures.

Benefits of Choosing Auxo Medical for Preventive Maintenance Management

  • Reduced Equipment Downtime: Regular maintenance prevents unexpected breakdowns, keeping your hospital or clinic operational.
  • Extended Equipment Lifespan: Proper care and timely repairs prolong the life of your devices.
  • Enhanced Safety & Compliance: Our PM programs help you adhere to industry standards and regulatory requirements.
  • Cost Savings: Preventive care is more affordable than emergency repairs and replacements.
  • Peace of Mind: Rely on our team to manage your maintenance schedules, inspections, and documentation.

Partner with Auxo Medical Today

Investing in preventive maintenance management with Auxo Medical means investing in peace of mind. Our comprehensive programs ensure your healthcare equipment remains reliable, safe, and compliant—so you can focus on what matters most: patient care.

Visit www.auxomedical.com or contact us at (804) 233-4424 or toll-free at 888-728-8448 to learn more about our tailored preventive maintenance services.

Auxo Medical — Your Partner in Reliable, Cost-Effective Preventive Maintenance Management for Healthcare Equipment.

Field Service - Imaging Equipment

Imaging Equipment Service & Repair by Auxo Medical

August 8, 2025
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Auxo Medical provides specialized inspections and repairs for C‑arms, radiography/fluoroscopy (R/F) rooms, catheterization labs, and portable X‑ray systems. Our field service engineers support hospitals, surgery centers, veterinarian clinics, and chiropractors with equipment inspections, repairs, equipment de‑installation and relocation, and PACS/DICOM troubleshooting—helping you maintain reliability and efficiency at an affordable price.

Modalities we service

  • C‑Arms
  • R/F Rooms
  • Cath Labs
  • Portable X‑Ray Systems

Sample manufacturers/systems:

  • GE Healthcare (OEC 9800/9900, Innova 2100), Fuji, Siemens, Philips, Shimadzu

Levels of service and support

  • Equipment inspections
  • Repair service
  • Equipment de‑installation and relocation
  • PACS and DICOM basic troubleshooting

How to know if you need service

  • Decreased image quality: blurriness, artifacts, or distortions
  • Frequent error messages: recurring codes/alerts; failure to complete standard operations
  • Inconsistent performance: variable functionality, slow processing, response delays
  • Physical signs of wear: damaged cables/connectors/components
  • Unusual noises: grinding or irregular buzzing during operation
  • User complaints: operator reports of malfunctions
  • Compliance requirements: FDA, state, or organizational standards necessitating maintenance
  • Manufacturer end‑of‑life support: approaching EOL from the OEM—contact Auxo Medical for continued support

Equipment inspections

  • Visual inspection: check physical condition; assess cables/connectors for wear or fraying
  • Functionality tests: verify controls and smooth mechanical movement
  • Image quality assessment: phantom testing; confirm contrast and resolution
  • Calibration checks: validate system calibration to manufacturer specifications
  • Safety features verification: test interlocks and emergency stops
  • Radiation safety: verify shielding integrity; test radiation output to safety standards
  • Electrical safety: grounding and leakage current tests
  • Software checks: confirm image‑processing software is up to date

Repair service

  • Component diagnosis: identify faulty components (e.g., X‑ray tube, detector)
  • Electrical repairs: wiring/connector repair or replacement; power supply and circuit board issues
  • Mechanical repairs: lubricate/repair joints and moving parts; adjust C‑arm alignment and positioning
  • Image processing repairs: troubleshoot processing software; address tube/detector issues; replace/repair imaging sensors
  • Calibration and testing: recalibrate post‑repair; verify image quality improvements
  • Safety feature restoration: fix interlocks and emergency stops
  • Radiation output adjustment: set output to meet regulatory standards

Equipment de‑installation and relocation

We support moves driven by:

  • Facility renovation or space optimization
  • New equipment acquisition or technological upgrades
  • Changes in clinical workflow or service expansion
  • Compliance with updated regulations
  • Equipment malfunction/upgrade, ownership or management changes
  • Cost‑reduction initiatives

PACS and DICOM basic troubleshooting

  • Connectivity issues: ensure modality–PACS network links are functioning
  • Image retrieval problems: verify images are sent/received correctly and PACS DB is operational
  • User access issues: confirm credentials and permissions
  • Storage concerns: assess capacity and backup procedures for archives
  • Failed transfers: investigate causes of unsuccessful DICOM transfers

Why Auxo Medical

  • Quick turnaround in the Mid‑Atlantic: field engineers across Virginia, Washington D.C., Maryland, and North Carolina for rapid assessment and repair
  • Combine service contracts: bundle Biomedical, SPD (Sterile Processing Department), Anesthesia, and Imaging for streamlined management and cost savings
  • 24/7 emergency repair services: available 365 days a year
    Note: After‑hours service (4:30 pm–8:00 am) carries a 4‑hour minimum labor charge
  • Service Portal access: calibration certificates, maintenance logs, repair reports, and scheduling for active agreement holders—supporting regulatory needs
  • Significant savings: minimize costs with up to 40–50% off OEM labor pricing

Service areas

  • Rapid imaging support: Mid‑Atlantic Region (Virginia, Washington D.C., Maryland, North Carolina)
  • Field service locations for other services (Sterile processing, anesthesia and/or biomedical equipment): Virginia, Maryland, Washington, DC, North Carolina, South Carolina, East Tennessee (Chattanooga–Knoxville), Grand Rapids, MI, Lexington, KY, Tampa, FL (Central Florida), Atlanta, GA, Dayton, OH (Central & Western Ohio)

Frequently asked questions

Q: Which imaging modalities do you service?
A: C‑arms, R/F rooms, cath labs, and portable X‑ray systems.

Q: Do you support PACS and DICOM troubleshooting?
A: Yes—connectivity, image transfer/retrieval, user access, storage capacity/backup, and failed DICOM transfers.

Q: Can you de‑install and relocate imaging systems?
A: Yes—for renovations, workflow changes, service expansion, upgrades, regulatory compliance, and more.

Q: What brands and systems can you work on?
A: A sample includes GE Healthcare (OEC 9800/9900, Innova 2100), Fuji, Siemens, Philips, and Shimadzu.

Q: Do you provide emergency repairs?
A: Yes, 24/7/365. After‑hours calls (4:30 pm–8:00 am) have a 4‑hour minimum labor charge. *Active service agreement required

Q: How do you help with compliance and documentation?
A: We perform radiation and electrical safety checks, calibration validation, and provide full documentation via our Service Portal for active service clients.

Q: Where do you offer the fastest on‑site response?
A: Across the Mid‑Atlantic (VA, DC, MD, NC) with strategically located field engineers.

Ready to schedule imaging equipment service?

If your imaging equipment is down, showing error codes, or delivering poor images, request a service quote/repair visit today. Auxo Medical’s engineers will quickly diagnose, repair, and document your system—so you can keep patient care on track.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

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Field Service - Imaging Equipment

The Importance of C-Arm Maintenance and Repair

April 23, 2025
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C-arms are indispensable imaging tools in modern healthcare, providing real-time X-ray images during a wide range of surgical, orthopedic, and pain management procedures. Their versatility and precision make them critical for accurate diagnoses and successful interventions. However, like all complex medical equipment, C-arms require regular maintenance and timely repairs to ensure optimal performance, patient safety, and a strong return on investment.

Why is C-Arm Maintenance Crucial?

  • Patient Safety: A malfunctioning C-arm can lead to inaccurate imaging, potentially resulting in misdiagnoses or complications during procedures. Regular maintenance helps identify and address potential issues before they compromise patient safety.
  • Image Quality: Maintaining the C-arm’s components, such as the X-ray tube, image intensifier, and detectors, is essential for producing high-quality images. Clear and detailed images are crucial for accurate diagnoses and effective treatment planning.
  • Operational Efficiency: A well-maintained C-arm operates smoothly and efficiently, minimizing downtime and maximizing throughput. This allows healthcare facilities to perform more procedures and serve more patients.
  • Extended Lifespan: Regular maintenance can significantly extend the lifespan of a C-arm, protecting your investment and delaying the need for costly replacements.
  • Cost Savings: Proactive maintenance can prevent minor issues from escalating into major repairs, saving healthcare facilities significant amounts of money in the long run. Addressing small problems early is always more cost-effective than dealing with a complete system failure.

Key Areas of C-Arm Maintenance:

  • Regular Cleaning and Disinfection: C-arms are used in sterile environments and must be thoroughly cleaned and disinfected after each procedure to prevent the spread of infections.
  • Component Inspection: Regular inspection of critical components, such as the X-ray tube, image intensifier, detectors, and control panels, is essential for identifying signs of wear and tear.
  • Calibration and Alignment: Proper calibration and alignment of the C-arm are crucial for accurate imaging. These procedures should be performed by qualified technicians on a regular basis.
  • Software Updates: Keeping the C-arm’s software up to date ensures compatibility with other systems and provides access to the latest features and security enhancements.
  • Preventative Maintenance: Following a preventative maintenance schedule recommended by the manufacturer can help identify and address potential issues before they become major problems.

When to Seek C-Arm Repair Services:

Even with regular maintenance, C-arms may require repair services from time to time. Common signs that a C-arm needs repair include:

  • Image Quality Issues: Blurry, distorted, or noisy images.
  • Mechanical Problems: Difficulty moving the C-arm, unusual noises, or component malfunctions.
  • Software Errors: Error messages, system crashes, or software glitches.
  • X-Ray Emission Problems: Inconsistent or absent X-ray emission.

Choosing a Reliable C-Arm Service Provider:

When selecting a C-arm service provider, consider the following factors:

  • Experience and Expertise: Look for a provider with extensive experience in C-arm maintenance and repair.
  • Certified Technicians: Ensure that the provider employs certified technicians who are trained to work on your specific C-arm model.
  • Fast Response Times: Choose a provider that offers fast response times to minimize downtime.
  • Comprehensive Services: Select a provider that offers a wide range of services, including preventative maintenance, repairs, and parts replacement.
  • Customer Support: Look for a provider with excellent customer support to address your questions and concerns.

Auxo Medical: Your Partner in C-Arm Maintenance and Repair

At Auxo Medical, we understand the importance of keeping your C-arm in optimal condition. We offer comprehensive C-arm maintenance and repair services, performed by our team of experienced and certified technicians. We are committed to providing fast, reliable, and cost-effective solutions to minimize downtime and maximize the lifespan of your C-arm.

Contact Auxo Medical today to learn more about our C-Arm service offerings and how we can help you maintain the performance and reliability of your imaging equipment.

Service Quote / Repair Request - Imaging
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Field Service - Imaging Equipment

Comprehensive Imaging Equipment Service and Repair with Auxo Medical

April 18, 2025
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At Auxo Medical, we understand the critical role imaging equipment plays in modern healthcare. Whether it’s diagnosing conditions, planning treatment, or monitoring progress, reliable imaging systems are essential for delivering exceptional patient care. With decades of experience, we specialize in providing top-notch service, maintenance, and repair for imaging equipment, ensuring your devices operate at peak efficiency. From C-Arms and R/F rooms to Cath Labs and portable X-ray systems, we offer comprehensive solutions tailored to meet the needs of healthcare facilities across the Mid-Atlantic region and beyond.

By focusing on timely service, cost-effective solutions, and industry-leading expertise, our goal is to keep your imaging equipment running smoothly while minimizing downtime. Let’s explore how we can help optimize your equipment’s performance and support your facility’s success.

Why Choose Auxo Medical for Imaging Equipment Service?

When you partner with us, you’re choosing a team dedicated to reliability, efficiency, and affordability. Here are the key reasons why healthcare providers trust Auxo Medical for imaging equipment service and repair:

1. Expertise Across Multiple Modalities

We specialize in servicing a wide range of imaging equipment, including:

  • C-Arms
  • Radiography/Fluoroscopy (R/F) Rooms
  • Catheterization Labs
  • Portable X-Ray Systems

Our team of highly skilled field service engineers is experienced in working with leading manufacturers like GE Healthcare (OEC 9800/9900, Innova 2100), Siemens, Philips, Fuji, and Shimadzu. No matter the make or model, we have the knowledge and tools to diagnose and resolve issues effectively.

2. Comprehensive Service Options

We offer a full suite of services to meet all your imaging equipment needs:

Equipment Inspections

Regular inspections are key to keeping your systems in top condition. Our engineers conduct detailed inspections, including:

  • Visual Inspections: Identifying physical damage, such as frayed cables or worn components.
  • Functionality Tests: Ensuring controls and movement mechanisms operate correctly.
  • Image Quality Assessments: Testing for proper contrast, resolution, and image clarity.
  • Calibration Checks: Verifying alignment with manufacturer specifications.
  • Safety Verifications: Checking emergency stop functions and radiation shielding for compliance.

Repair Services

When equipment malfunctions, our team is ready to provide fast, reliable repairs. We handle:

  • Component Diagnosis: Identifying faulty components like X-ray tubes or detectors.
  • Electrical Repairs: Fixing wiring, connectors, and power supply issues.
  • Image Processing Repairs: Resolving software and imaging sensor problems.
  • Mechanical Repairs: Restoring smooth movement and alignment of mechanical parts.

De-Installation and Relocation

We offer expert assistance for relocating or de-installing imaging equipment due to:

  • Facility Renovations
  • New Equipment Installations
  • Space Optimization
  • Regulatory Compliance Adjustments

PACS and DICOM Troubleshooting

Our engineers are skilled in resolving PACS (Picture Archiving and Communication System) and DICOM (Digital Imaging and Communications in Medicine) issues, including:

  • Connectivity Problems
  • Image Retrieval Failures
  • Storage Space Concerns
  • User Access Issues
  • Failed Transfers

3. Cost-Effective Solutions

We know that maintaining imaging equipment can be costly, which is why we offer significant savings compared to OEM (Original Equipment Manufacturer) pricing. By choosing us, you can save 40%-50% on labor costs without compromising on quality. Additionally, we provide the option to bundle service contracts for Biomedical, Sterile Processing Department (SPD), Anesthesia, and Imaging Equipment, streamlining maintenance while maximizing cost efficiency.

4. Quick Turnaround Times

Downtime can disrupt operations and impact patient care, which is why we prioritize prompt service. With field service engineers serving Virginia, Washington D.C., Maryland, and North Carolina, we’re equipped to respond quickly to your service requests. Whether your equipment is experiencing image quality issues, error codes, or operational failures, we’ll ensure it’s back up and running with minimal delay.

5. Emergency Repair Services – 24/7 Availability

We recognize that imaging equipment issues don’t always happen during regular business hours. That’s why we offer 24/7 emergency repair services. Whether it’s a late-night malfunction or a weekend breakdown, our team is available to address urgent repairs and minimize disruption to your operations. (Please note: after-hours service calls carry a 4-hour minimum labor charge.)

6. Regulatory Compliance and Documentation

Staying compliant with regulatory requirements is essential for any healthcare facility. Through our Service Portal, active service agreement holders can access all necessary documentation, including:

  • Calibration certificates
  • Maintenance logs
  • Repair reports

This ensures you’re always prepared for audits and inspections, giving you peace of mind.

Signs Your Imaging Equipment Needs Service

Recognizing the early signs of equipment issues can help you avoid costly downtime. Here are some common indicators that your imaging systems may need service:

  • Decreased Image Quality: Blurry images, artifacts, or distortions.
  • Frequent Error Messages: Recurring error codes or alerts.
  • Inconsistent Performance: Variability in functionality or slower response times.
  • Physical Wear: Visible damage to cables, connectors, or components.
  • Unusual Noises: Grinding, buzzing, or other irregular sounds during operation.
  • User Complaints: Feedback from operators about malfunctions or difficulties.
  • Manufacturer End-of-Life Support: If your equipment is nearing or past its manufacturer’s support period, we can provide continued maintenance and repair services.

The Auxo Medical Advantage: Enhancing Patient Care and Operational Efficiency

By partnering with Auxo Medical, you’ll benefit from a holistic approach to imaging equipment service and repair. Here’s how we help healthcare facilities achieve their goals:

1. Superior Equipment Performance

Our meticulous inspections, repairs, and calibrations ensure your imaging systems operate at their best, enhancing diagnostic accuracy and patient outcomes.

2. Reduced Downtime

With our quick response times and efficient repair processes, we minimize equipment downtime, allowing you to maintain seamless operations.

3. Cost Savings

Our competitive pricing and bundled service contracts offer significant cost savings, helping you allocate resources more effectively.

4. Expert Support

From troubleshooting PACS and DICOM systems to addressing complex repairs, our team provides the expertise you need to resolve issues quickly and efficiently.

5. Regulatory Compliance

We ensure your equipment meets all regulatory standards, giving you confidence in your facility’s compliance.

Beyond Imaging Equipment, Auxo Medical provides Sterile Processing and Biomedical Equipment Maintenance and Repair in Several Regions Around the Country.

Auxo Medical proudly serves healthcare facilities in the Mid-Atlantic region, including:

Our strategically located field service engineers ensure quick turnaround times, no matter where your facility is located.

Streamline Your Equipment Maintenance with Auxo Medical

At Auxo Medical, we’re committed to helping healthcare providers maintain reliable, efficient imaging systems. By offering a comprehensive range of services—from inspections and repairs to de-installations and PACS troubleshooting—we deliver solutions that enhance patient care, reduce costs, and simplify operations. With our 24/7 emergency repair services, cost-effective pricing, and industry-leading expertise, we’re the trusted partner you need to keep your imaging equipment in optimal condition.

Ready to experience the Auxo Medical difference? Contact us today to request a service quote or repair. Let’s work together to keep your imaging systems running at their best, so you can focus on what matters most—delivering exceptional care to your patients.

Contact Auxo Medical Today

Auxo Medical LLC (Headquarters)
5401 Distributor Drive
Richmond, VA 23225

  • Toll-Free: (888) 728-8448
  • Local: (804) 233-4424
  • Fax: (888) 420-9471

Hours of Operation:
Monday – Friday: 8:00 AM – 4:30 PM
Saturday – Sunday: Closed

Let us help you maintain the performance of your imaging equipment. Call our office at (888) 728-8448 or fill out the form below.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

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C-Arm and Imaging Service and Repair - Auxo Medical

Maximize Uptime and Image Quality: Expert C-Arm and X-Ray Services from Auxo Medical

April 9, 2025
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C-arms, X-ray machines, and fluoroscopy systems are essential for a wide range of procedures, and their optimal performance directly impacts patient care and your facility’s success. At Auxo Medical, we understand the critical role these systems play, which is why we offer comprehensive C-arm repair, C-arm service, C-arm maintenance, X-ray repair, and X-ray service solutions designed to keep your equipment running smoothly and efficiently.

Is Your Imaging Equipment Costing You More Than You Think?

Beyond the initial purchase price, your imaging equipment incurs ongoing costs related to maintenance, repairs, and potential downtime. Inefficient or unreliable equipment can lead to:

  • Increased Operational Expenses: Frequent repairs, higher energy consumption, and the need for overtime to catch up on delayed procedures.
  • Reduced Patient Satisfaction: Longer wait times, scheduling disruptions, and the potential for compromised image quality can negatively impact the patient experience.
  • Compliance Risks: Malfunctioning equipment can lead to inaccurate diagnoses and potential legal liabilities.
  • Decreased Competitive Advantage: Outdated or unreliable equipment can make it difficult to attract and retain patients in a competitive market.

Auxo Medical helps you minimize these hidden costs by providing expert service and maintenance solutions tailored to your specific needs.

Investing in Reliability: The Auxo Medical Approach

We believe that proactive service and maintenance are essential for maximizing the value of your imaging equipment. Our approach is based on:

  • Preventive Maintenance: Regularly scheduled inspections and maintenance to identify and address potential issues before they escalate.
  • Timely Repairs: Rapid response and efficient repairs to minimize downtime and restore equipment functionality quickly.
  • Expert Technicians: Highly trained and certified technicians with extensive experience in servicing a wide range of imaging equipment.
  • Comprehensive Solutions: A full suite of services to meet all your imaging equipment needs, from routine maintenance to complex repairs.

Auxo Medical: Your Single Source for Imaging Equipment Support

We service a wide range of imaging modalities, including:

  • Mobile C-Arms: Ensuring seamless intraoperative imaging for surgical procedures.
  • Fixed C-Arms: Maintaining optimal performance for interventional radiology and cardiology.
  • Digital Radiography (DR) Systems: Providing accurate and efficient diagnostic imaging.
  • Computed Radiography (CR) Systems: Supporting reliable and cost-effective imaging solutions.
  • Fluoroscopy Units: Ensuring real-time imaging for a variety of diagnostic and therapeutic procedures.

Our Specialized Service Offerings

Auxo Medical offers a range of specialized services designed to address the unique needs of each type of imaging equipment:

C-Arm Services: Maintaining Precision and Control

Our C-arm services focus on:

  • Image Intensifier Maintenance: Ensuring optimal image clarity and brightness.
  • X-Ray Tube Calibration and Replacement: Maintaining accurate radiation output and image quality.
  • Mechanical System Adjustments: Ensuring smooth and precise movement of the C-arm.
  • Software and Hardware Troubleshooting: Resolving issues affecting system performance and functionality.

X-Ray Services: Ensuring Diagnostic Accuracy and Safety

Our X-ray services include:

  • Detector Calibration and Repair: Maintaining accurate image capture and processing.
  • Generator Maintenance and Repair: Ensuring stable and reliable power supply.
  • Collimator Adjustment and Repair: Optimizing radiation beam control and safety.
  • Safety Inspections and Compliance Testing: Ensuring adherence to all regulatory requirements.

Fluoroscopy Services: Optimizing Real-Time Imaging Performance

Our fluoroscopy services focus on:

  • Image Chain Optimization: Ensuring optimal image quality and clarity.
  • Radiation Dose Management: Minimizing patient exposure while maintaining diagnostic image quality.
  • Generator and Control System Maintenance: Ensuring reliable system operation.
  • Software and Hardware Updates: Keeping your system up-to-date with the latest technology.

The Auxo Medical Advantage: Why Choose Us?

When you partner with Auxo Medical, you gain access to:

  • Experienced and Certified Technicians: Our team is highly skilled and knowledgeable in servicing a wide range of imaging equipment.
  • Prompt and Reliable Service: We understand the importance of minimizing downtime and provide rapid response and efficient repairs.
  • Competitive Pricing: We offer cost-effective solutions without compromising on quality or service.
  • Customized Service Plans: We tailor our service plans to meet your specific needs and budget.
  • Commitment to Customer Satisfaction: We are dedicated to providing exceptional service and building long-term relationships with our clients.

Serving the Mid-Atlantic Region and Beyond

Auxo Medical proudly serves healthcare facilities throughout the Mid-Atlantic region, including Virginia, Washington D.C., Maryland, and North Carolina. Contact us to discuss your specific service needs and learn how we can help you optimize the performance of your imaging equipment.

Take Control of Your Imaging Equipment Costs: Contact Auxo Medical Today

Don’t let unreliable imaging equipment compromise patient care and impact your bottom line. Contact Auxo Medical today to schedule a consultation and learn how our expert service solutions can help you maximize uptime, improve image quality, and reduce your overall costs. Call our office at (888) 728-8448 or fill out the form below.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

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Field Service - Imaging Equipment

C-Arm Repair, X-Ray Repair, and Preventative Maintenance Services by Auxo Medical

March 27, 2025
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At Auxo Medical, we specialize in providing high-quality C-arm repair, X-ray repair, and preventative maintenance services to ensure your imaging equipment operates at peak performance. With years of experience in servicing imaging systems, we are proud to offer our clients cost-effective, reliable solutions that minimize downtime and extend the lifespan of their equipment. Whether you need OEC 9800 preventative maintenance, OEC 9900 preventative maintenance, or support for other imaging modalities, you can count on us to deliver exceptional service and support.

Why Choose Auxo Medical for Imaging Equipment Service?

We understand the critical role that imaging equipment plays in patient care. Equipment failures or poor performance can lead to delays, errors, or compromised patient outcomes. That’s why we take a proactive approach to ensure your C-arms, X-ray machines, and other imaging equipment are always in optimal condition. Here’s why healthcare providers trust us:

  • Cost Savings: We provide highly competitive rates, offering up to 40%-50% savings compared to OEM labor pricing.
  • Expert Technicians: Our field service engineers are experienced in servicing a wide range of imaging systems, including models from GE Healthcare (OEC 9800/9900), Siemens, Philips, Shimadzu, and Fuji.
  • Quick Turnaround: With engineers strategically located in the Mid-Atlantic region, we respond promptly to service requests, minimizing downtime for your operations.
  • Comprehensive Services: From inspections and repairs to de-installation, relocation, and PACS/DICOM troubleshooting, we handle it all with precision and care.

Comprehensive C-Arm Repair Services

If your C-arm is malfunctioning, showing error codes, or delivering poor image quality, we’re here to help. C-arm systems are essential in various medical procedures, and even minor issues can disrupt workflows. We provide fast, reliable C-arm repair services to restore your equipment to full functionality.

Common C-Arm Issues We Address:

  • Decreased Image Quality: Blurry or distorted images that compromise diagnostic accuracy.
  • Frequent Error Messages: Persistent error codes or system malfunctions.
  • Inconsistent Performance: Delays or irregular operation during procedures.
  • Physical Wear: Damaged cables, connectors, or components affecting usability.
  • Unusual Noises: Grinding or buzzing sounds during operation.

Our skilled engineers conduct thorough diagnostics, repair faulty components, and recalibrate the system to ensure smooth operation. Our goal is to minimize disruptions and get your C-arm back in service as quickly as possible.

X-Ray Machine Repair and Maintenance Services

At Auxo Medical, we provide expert X-ray repair and maintenance services to support healthcare facilities, surgery centers, and clinics. Whether you have portable X-ray machines, R/F rooms, or catheterization labs, we’ve got you covered.

Signs Your X-Ray Machine Needs Service:

  1. Image Quality Problems: Poor contrast, resolution issues, or image artifacts.
  2. Frequent System Errors: Alerts or error codes that interrupt procedures.
  3. Mechanical or Electrical Issues: Malfunctioning controls, power supply problems, or physical damage.
  4. Compliance Requirements: Routine inspections for regulatory compliance.

Our team specializes in troubleshooting and repairing X-ray systems to ensure reliable performance. From replacing damaged components to addressing software issues, we provide comprehensive solutions tailored to your needs.

OEC 9800 and OEC 9900 Preventative Maintenance

Preventative maintenance is essential for ensuring the longevity and performance of your imaging equipment. At Auxo Medical, we offer specialized OEC 9800 preventative maintenance and OEC 9900 preventative maintenance services, helping you avoid costly repairs and unexpected downtime.

Key Preventative Maintenance Services:

  • Visual Inspections: Checking for physical damage, worn cables, or frayed connectors.
  • Calibration: Ensuring systems are calibrated to manufacturer specifications for accurate imaging.
  • Image Quality Testing: Using phantoms to test contrast and resolution.
  • Electrical Safety Testing: Verifying proper grounding and detecting leakage currents.
  • Radiation Safety Testing: Ensuring radiation output meets regulatory safety standards.
  • Software Updates: Installing the latest software versions for optimal functionality.

Our preventative maintenance programs are designed to detect and address issues before they escalate, ensuring your OEC 9800 and OEC 9900 systems remain reliable and compliant.

Imaging Equipment De-Installation and Relocation Services

Whether you’re renovating your facility, acquiring new equipment, or optimizing your workspace, we provide professional de-installation and relocation services for imaging equipment. Our team ensures the safe handling and transportation of your systems, minimizing risks and ensuring a smooth transition.

Scenarios Where Relocation is Necessary:

  • Facility Renovations: Upgrading or remodeling spaces.
  • New Equipment Acquisitions: Replacing outdated machines.
  • Workflow Adjustments: Optimizing equipment placement for efficiency.
  • Regulatory Compliance: Relocating equipment to meet safety standards.

Our expertise in imaging equipment ensures that your systems are carefully de-installed, transported, and reinstalled with minimal disruption to your operations.

PACS and DICOM Troubleshooting

In addition to C-arm maintenance and X-ray repair, we offer troubleshooting services for PACS (Picture Archiving and Communication System) and DICOM (Digital Imaging and Communications in Medicine). These systems are critical for managing and storing medical images, and any connectivity or storage issues can lead to significant delays.

PACS and DICOM Services:

  • Connectivity Issues: Ensuring imaging devices and PACS servers are properly connected.
  • Image Retrieval Problems: Resolving issues with image transfer and database operation.
  • User Access Troubleshooting: Verifying user credentials and permissions.
  • Storage Analysis: Checking storage space and backup procedures.
  • Failed Transfers: Investigating and resolving DICOM file transfer failures.

Our team works to optimize your imaging workflow, ensuring seamless communication between devices and systems.

24/7 Emergency Repair Services

We know that equipment malfunctions can happen at any time, which is why we offer 24/7 emergency repair services. Whether it’s a late-night issue or a weekend breakdown, our expert engineers are available to respond promptly and resolve the problem.

Benefits of Our Emergency Services:

  • Rapid Response Times: Minimizing downtime to maintain patient care.
  • Expert Diagnostics: Identifying and addressing issues quickly.
  • Comprehensive Repairs: Restoring full functionality to your equipment.

Note: After-hours service calls carry a 4-hour minimum labor charge (4:30 PM – 8:00 AM).

Field Service Coverage in the Mid-Atlantic Region

Our field service engineers are strategically located across Virginia, Maryland, Washington D.C., and North Carolina to provide fast, reliable service. If you’re experiencing issues with your C-arm, X-ray machine, or other imaging equipment, we’re just a call away.

Additional Field Service Areas Covering Sterile Processing Equipment and/or Biomedical Equipment:

  • South Carolina
  • East Tennessee (Chattanooga – Knoxville)
  • Florida (Tampa/Central Florida)
  • Georgia (Atlanta)
  • Michigan (Grand Rapids)
  • Kentucky (Lexington)
  • Ohio (Dayton/Central & Western Ohio)

No matter where you’re located in our service areas, we’re committed to providing prompt, professional support to keep your equipment running smoothly.

Why Preventative Maintenance Matters for Imaging Equipment

Preventative maintenance is a crucial part of ensuring the performance and safety of your imaging equipment. Regular inspections and servicing help identify potential issues early, reducing the risk of unexpected breakdowns and costly repairs. Additionally, preventative maintenance ensures compliance with regulatory standards and extends the lifespan of your equipment.

Benefits of Preventative Maintenance:

  • Minimized Downtime: Reducing interruptions to patient care.
  • Improved Image Quality: Maintaining clarity and accuracy in imaging.
  • Cost Savings: Avoiding expensive repairs and replacements.
  • Regulatory Compliance: Meeting FDA and state health department requirements.

By choosing Auxo Medical for preventative maintenance, you can focus on delivering exceptional patient care while we take care of your equipment.

Save on Service Costs with Auxo Medical

At Auxo Medical, we’re committed to helping healthcare facilities save on service costs without compromising quality. By choosing us as your service provider, you can enjoy up to 50% off OEM labor pricing. Additionally, we offer the flexibility to combine service contracts for imaging, biomedical, anesthesia, and sterile processing equipment, streamlining your maintenance processes and maximizing cost savings.

Contact Us for C-Arm Repair, X-Ray Repair, and More

If you’re in need of C-arm repair, X-ray repair, or preventative maintenance for equipment like the OEC 9800 or OEC 9900, don’t hesitate to reach out to us. At Auxo Medical, we are dedicated to providing exceptional service to keep your imaging systems running at their best.

Request a Service Quote Today

Visit our website or call us at (888) 728-8448 to schedule a service or request a quote by filling out the form below. Let us help you maintain reliable imaging equipment and deliver outstanding patient care.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 104.86MB

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