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Field Service - Imaging Equipment

C-Arm Repair, X-Ray Repair, and Preventative Maintenance Services by Auxo Medical

March 27, 2025
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At Auxo Medical, we specialize in providing high-quality C-arm repair, X-ray repair, and preventative maintenance services to ensure your imaging equipment operates at peak performance. With years of experience in servicing imaging systems, we are proud to offer our clients cost-effective, reliable solutions that minimize downtime and extend the lifespan of their equipment. Whether you need OEC 9800 preventative maintenance, OEC 9900 preventative maintenance, or support for other imaging modalities, you can count on us to deliver exceptional service and support.

Why Choose Auxo Medical for Imaging Equipment Service?

We understand the critical role that imaging equipment plays in patient care. Equipment failures or poor performance can lead to delays, errors, or compromised patient outcomes. That’s why we take a proactive approach to ensure your C-arms, X-ray machines, and other imaging equipment are always in optimal condition. Here’s why healthcare providers trust us:

  • Cost Savings: We provide highly competitive rates, offering up to 40%-50% savings compared to OEM labor pricing.
  • Expert Technicians: Our field service engineers are experienced in servicing a wide range of imaging systems, including models from GE Healthcare (OEC 9800/9900), Siemens, Philips, Shimadzu, and Fuji.
  • Quick Turnaround: With engineers strategically located in the Mid-Atlantic region, we respond promptly to service requests, minimizing downtime for your operations.
  • Comprehensive Services: From inspections and repairs to de-installation, relocation, and PACS/DICOM troubleshooting, we handle it all with precision and care.

Comprehensive C-Arm Repair Services

If your C-arm is malfunctioning, showing error codes, or delivering poor image quality, we’re here to help. C-arm systems are essential in various medical procedures, and even minor issues can disrupt workflows. We provide fast, reliable C-arm repair services to restore your equipment to full functionality.

Common C-Arm Issues We Address:

  • Decreased Image Quality: Blurry or distorted images that compromise diagnostic accuracy.
  • Frequent Error Messages: Persistent error codes or system malfunctions.
  • Inconsistent Performance: Delays or irregular operation during procedures.
  • Physical Wear: Damaged cables, connectors, or components affecting usability.
  • Unusual Noises: Grinding or buzzing sounds during operation.

Our skilled engineers conduct thorough diagnostics, repair faulty components, and recalibrate the system to ensure smooth operation. Our goal is to minimize disruptions and get your C-arm back in service as quickly as possible.

X-Ray Machine Repair and Maintenance Services

At Auxo Medical, we provide expert X-ray repair and maintenance services to support healthcare facilities, surgery centers, and clinics. Whether you have portable X-ray machines, R/F rooms, or catheterization labs, we’ve got you covered.

Signs Your X-Ray Machine Needs Service:

  1. Image Quality Problems: Poor contrast, resolution issues, or image artifacts.
  2. Frequent System Errors: Alerts or error codes that interrupt procedures.
  3. Mechanical or Electrical Issues: Malfunctioning controls, power supply problems, or physical damage.
  4. Compliance Requirements: Routine inspections for regulatory compliance.

Our team specializes in troubleshooting and repairing X-ray systems to ensure reliable performance. From replacing damaged components to addressing software issues, we provide comprehensive solutions tailored to your needs.

OEC 9800 and OEC 9900 Preventative Maintenance

Preventative maintenance is essential for ensuring the longevity and performance of your imaging equipment. At Auxo Medical, we offer specialized OEC 9800 preventative maintenance and OEC 9900 preventative maintenance services, helping you avoid costly repairs and unexpected downtime.

Key Preventative Maintenance Services:

  • Visual Inspections: Checking for physical damage, worn cables, or frayed connectors.
  • Calibration: Ensuring systems are calibrated to manufacturer specifications for accurate imaging.
  • Image Quality Testing: Using phantoms to test contrast and resolution.
  • Electrical Safety Testing: Verifying proper grounding and detecting leakage currents.
  • Radiation Safety Testing: Ensuring radiation output meets regulatory safety standards.
  • Software Updates: Installing the latest software versions for optimal functionality.

Our preventative maintenance programs are designed to detect and address issues before they escalate, ensuring your OEC 9800 and OEC 9900 systems remain reliable and compliant.

Imaging Equipment De-Installation and Relocation Services

Whether you’re renovating your facility, acquiring new equipment, or optimizing your workspace, we provide professional de-installation and relocation services for imaging equipment. Our team ensures the safe handling and transportation of your systems, minimizing risks and ensuring a smooth transition.

Scenarios Where Relocation is Necessary:

  • Facility Renovations: Upgrading or remodeling spaces.
  • New Equipment Acquisitions: Replacing outdated machines.
  • Workflow Adjustments: Optimizing equipment placement for efficiency.
  • Regulatory Compliance: Relocating equipment to meet safety standards.

Our expertise in imaging equipment ensures that your systems are carefully de-installed, transported, and reinstalled with minimal disruption to your operations.

PACS and DICOM Troubleshooting

In addition to C-arm maintenance and X-ray repair, we offer troubleshooting services for PACS (Picture Archiving and Communication System) and DICOM (Digital Imaging and Communications in Medicine). These systems are critical for managing and storing medical images, and any connectivity or storage issues can lead to significant delays.

PACS and DICOM Services:

  • Connectivity Issues: Ensuring imaging devices and PACS servers are properly connected.
  • Image Retrieval Problems: Resolving issues with image transfer and database operation.
  • User Access Troubleshooting: Verifying user credentials and permissions.
  • Storage Analysis: Checking storage space and backup procedures.
  • Failed Transfers: Investigating and resolving DICOM file transfer failures.

Our team works to optimize your imaging workflow, ensuring seamless communication between devices and systems.

24/7 Emergency Repair Services

We know that equipment malfunctions can happen at any time, which is why we offer 24/7 emergency repair services. Whether it’s a late-night issue or a weekend breakdown, our expert engineers are available to respond promptly and resolve the problem.

Benefits of Our Emergency Services:

  • Rapid Response Times: Minimizing downtime to maintain patient care.
  • Expert Diagnostics: Identifying and addressing issues quickly.
  • Comprehensive Repairs: Restoring full functionality to your equipment.

Note: After-hours service calls carry a 4-hour minimum labor charge (4:30 PM – 8:00 AM).

Field Service Coverage in the Mid-Atlantic Region

Our field service engineers are strategically located across Virginia, Maryland, Washington D.C., and North Carolina to provide fast, reliable service. If you’re experiencing issues with your C-arm, X-ray machine, or other imaging equipment, we’re just a call away.

Additional Field Service Areas Covering Sterile Processing Equipment and/or Biomedical Equipment:

  • South Carolina
  • East Tennessee (Chattanooga – Knoxville)
  • Florida (Tampa/Central Florida)
  • Georgia (Atlanta)
  • Michigan (Grand Rapids)
  • Kentucky (Lexington)
  • Ohio (Dayton/Central & Western Ohio)

No matter where you’re located in our service areas, we’re committed to providing prompt, professional support to keep your equipment running smoothly.

Why Preventative Maintenance Matters for Imaging Equipment

Preventative maintenance is a crucial part of ensuring the performance and safety of your imaging equipment. Regular inspections and servicing help identify potential issues early, reducing the risk of unexpected breakdowns and costly repairs. Additionally, preventative maintenance ensures compliance with regulatory standards and extends the lifespan of your equipment.

Benefits of Preventative Maintenance:

  • Minimized Downtime: Reducing interruptions to patient care.
  • Improved Image Quality: Maintaining clarity and accuracy in imaging.
  • Cost Savings: Avoiding expensive repairs and replacements.
  • Regulatory Compliance: Meeting FDA and state health department requirements.

By choosing Auxo Medical for preventative maintenance, you can focus on delivering exceptional patient care while we take care of your equipment.

Save on Service Costs with Auxo Medical

At Auxo Medical, we’re committed to helping healthcare facilities save on service costs without compromising quality. By choosing us as your service provider, you can enjoy up to 50% off OEM labor pricing. Additionally, we offer the flexibility to combine service contracts for imaging, biomedical, anesthesia, and sterile processing equipment, streamlining your maintenance processes and maximizing cost savings.

Contact Us for C-Arm Repair, X-Ray Repair, and More

If you’re in need of C-arm repair, X-ray repair, or preventative maintenance for equipment like the OEC 9800 or OEC 9900, don’t hesitate to reach out to us. At Auxo Medical, we are dedicated to providing exceptional service to keep your imaging systems running at their best.

Request a Service Quote Today

Visit our website or call us at (888) 728-8448 to schedule a service or request a quote by filling out the form below. Let us help you maintain reliable imaging equipment and deliver outstanding patient care.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 516MB

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Field Service - Imaging Equipment

C-Arm and X-Ray Repair and Service Available at Auxo Medical

March 18, 2025
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C-arms, X-ray machines, and fluoroscopy systems are essential tools for diagnosis and treatment across a wide range of medical specialties. When these critical systems malfunction, the impact on patient care and revenue can be significant. Auxo Medical understands these challenges and offers comprehensive C-arm repair, C-arm service, C-arm maintenance, X-ray repair, X-ray service, and fluoroscopy repair services to keep your imaging equipment operating at peak performance.

The Importance of Prompt and Reliable Imaging Equipment Service

Imaging equipment downtime can lead to:

  • Delayed Diagnoses: Hindering timely treatment decisions.
  • Compromised Patient Care: Potentially impacting patient outcomes.
  • Revenue Loss: Disrupting scheduled procedures and reducing throughput.
  • Operational Inefficiency: Creating bottlenecks and workflow disruptions.

That’s why a proactive approach to imaging equipment service and maintenance is crucial. Regular inspections, timely repairs, and preventative maintenance can minimize downtime, extend the lifespan of your equipment, and ensure optimal image quality. Auxo Medical is committed to providing prompt, reliable, and cost-effective solutions to meet all your imaging equipment service needs.

Comprehensive Imaging Equipment Services Offered by Auxo Medical

Auxo Medical provides specialized inspections and repairs for a wide range of imaging equipment, including:

  • C-Arms
  • R/F Rooms (Radiography/Fluoroscopy)
  • Cath Labs
  • Portable X-Ray Systems

Our comprehensive service offerings include:

  • Equipment Inspections
  • Repair Service
  • Equipment De-installation and Relocation
  • PACS and DICOM Basic Troubleshooting

C-Arm Repair, Service, and Maintenance

C-arms are indispensable in various surgical and interventional procedures. Auxo Medical offers specialized C-arm repair, C-arm service, and C-arm maintenance to ensure these systems operate flawlessly. Our services cover a wide range of issues, including:

  • Image Quality Problems: Addressing blurriness, artifacts, or distortions.
  • Mechanical Issues: Repairing or lubricating joints and moving parts, and adjusting alignment.
  • Electrical Malfunctions: Repairing or replacing damaged wiring, connectors, and circuit boards.
  • Software Glitches: Troubleshooting and resolving image processing software issues.
  • X-Ray Tube Problems: Addressing issues affecting image quality and replacing damaged sensors.

Our C-arm service includes:

  • Visual Inspection: Checking for physical damage, wear, and tear.
  • Functionality Tests: Verifying proper operation of controls and movement.
  • Image Quality Assessment: Using phantoms to check contrast and resolution.
  • Calibration Checks: Ensuring the system is calibrated to manufacturer specifications.
  • Safety Features Verification: Confirming operational safety interlocks and emergency stops.
  • Radiation Safety: Testing radiation output and shielding integrity.
  • Electrical Safety: Performing electrical safety tests.
  • Software Checks: Ensuring up-to-date image processing software.

X-Ray Repair and Service

X-ray machines are fundamental diagnostic tools in healthcare. Auxo Medical provides comprehensive X-ray repair and X-ray service to maintain the reliability and accuracy of these systems. Our services address common issues such as:

  • Decreased Image Quality: Identifying and resolving blurriness, artifacts, and distortions.
  • Frequent Error Messages: Diagnosing and fixing error codes or alerts.
  • Inconsistent Performance: Addressing variability in functionality and slow processing times.
  • Physical Signs of Wear: Repairing or replacing damaged cables, connectors, and components.
  • Unusual Noises: Diagnosing and resolving grinding or irregular buzzing sounds.

Our X-ray service includes:

  • Component Diagnosis: Identifying faulty components like the X-ray tube or detector.
  • Electrical Repairs: Addressing wiring, connector, and power supply issues.
  • Mechanical Repairs: Lubricating and repairing moving parts.
  • Image Processing Repairs: Troubleshooting software and hardware issues affecting image quality.
  • Calibration and Testing: Recalibrating the system and verifying improvements post-repair.
  • Safety Feature Restoration: Repairing or replacing malfunctioning safety features.
  • Radiation Output Adjustment: Ensuring compliance with regulatory standards.

Fluoroscopy Repair

Fluoroscopy systems provide real-time imaging for a variety of procedures. Auxo Medical offers specialized fluoroscopy repair services to ensure these systems operate reliably. We address common problems such as:

  • Image Lag: Reducing delays in image display.
  • Distorted Images: Correcting geometric distortions and artifacts.
  • Radiation Output Issues: Ensuring proper radiation levels for safe and effective imaging.
  • Generator Malfunctions: Repairing or replacing faulty generators.
  • Image Intensifier Problems: Addressing issues with image intensifiers to maintain image clarity.

Why Choose Auxo Medical for Your Imaging Equipment Service Needs?

Auxo Medical is committed to providing exceptional imaging equipment service and repair. Here’s why you should choose us:

  • Experienced Engineers: Our highly skilled imaging equipment service engineers are experts in their field.
  • Comprehensive Service: We offer a full suite of services, from inspections to complex repairs.
  • Quick Turnaround Times: We understand the importance of minimizing downtime and provide rapid assessments and prompt repairs.
  • Cost Savings: We offer competitive pricing and can save you up to 40%-50% off OEM labor pricing.
  • Emergency Service: We provide 24/7 emergency service to address critical equipment malfunctions.
  • Full Documentation: Our Service Portal provides access to all necessary records for regulatory compliance.
  • Combined Service Contracts: We offer the opportunity to combine Biomedical, SPD, Anesthesia, and Imaging Service contracts for optimal service and savings.

Service Areas

Our field service engineers are strategically located across the Mid-Atlantic region, including:

Testimonials

Here’s what our satisfied customers are saying:

“Auxo’s scheduled maintenance program has reduced our downtime by at least two thirds [and] response to problems has been lightning fast and repairs performed the same day in most cases. Auxo’s overall performance has been outstanding.” – Director of Operations

“The Auxo Medical team has been amazing, by keeping some of our older equipment running as well as a new piece of equipment. They have also helped us update larger capital purchases for our surgery center. If you want reliable and fast service you couldn’t find a better team.” – MEDARVA Surgery Centers

Minimize Costs and Maximize Uptime

Auxo Medical is dedicated to helping healthcare facilities minimize downtime and reduce costs associated with imaging equipment service and repair. Our competitive pricing allows you to save up to 50% off original equipment manufacturer (OEM) labor pricing, making high-quality service more accessible. By choosing Auxo Medical as your service provider, you not only benefit from significant cost savings but also gain the flexibility to combine various service contracts into a streamlined package.

Contact Auxo Medical Today for C-Arm and X-Ray Repair and Service

Don’t let equipment issues compromise your practice. Trust Auxo Medical to quickly and efficiently maintain and repair your imaging equipment. Contact us today to request imaging service and repair and learn how we can help you keep your C-arms, X-ray machines, and fluoroscopy systems running smoothly and efficiently. Call our office at (888) 728-8448 or fill out the form below:

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 516MB

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C-Arm & Surgical Table - Auxo Medical

C-Arms and Portable X-Ray Machines Available at Auxo Medical

March 10, 2025
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In modern healthcare, advanced imaging equipment like C-Arms and portable X-ray machines is critical for accurate diagnostics, minimally invasive surgeries, and efficient patient care. At Auxo Medical, we provide healthcare facilities with top-tier imaging solutions, combining cutting-edge technology with affordability and reliability. Whether you’re a hospital, surgery center, veterinary clinic, or chiropractic practice, we offer a comprehensive range of new, refurbished, and reconditioned C-Arms and portable X-ray systems, backed by expert maintenance and repair services. Let’s explore how Auxo Medical can meet your imaging needs while ensuring cost-effectiveness and compliance.

C-Arms: Precision Imaging for Surgical Excellence

C-Arms are indispensable in surgical and diagnostic settings, delivering real-time fluoroscopic imaging to guide procedures with accuracy. At Auxo Medical, our catalog features over 30 high-quality C-Arms from trusted brands like OEC, Genoray, Siemens, Hologic, and Fuji, designed to enhance workflow and patient safety.

Why Choose Auxo Medical’s C-Arms?

  • Superior Image Quality: Advanced flat-panel detectors and pulsed fluoroscopy ensure crisp, detailed images.
  • Reduced Radiation Exposure: Innovative technology minimizes radiation exposure for patients and staff.
  • Enhanced Flexibility: Compact designs and orbital rotation allow optimal positioning in crowded ORs.
  • Diverse Applications: Ideal for orthopedics, pain management, cardiovascular procedures, and more.

Featured C-Arm Models

  1. OrthoScan Pulse Mini C-Arm with Flat Detector
    • Boasts the largest flat detector in its class, ideal for extremity imaging.
    • Pulsed fluoroscopy reduces radiation dose while maintaining image clarity.
  2. Hologic Fluoroscan InSight FD Mini C-Arm
    • Features a dual-field flat detector for high-resolution imaging.
    • Lightweight and maneuverable, perfect for orthopedic and pediatric applications.
  3. GE OEC 9900 Elite with Vascular Package
    • Equipped with a 9” image intensifier and specialized vascular imaging capabilities.
    • Supports complex interventional procedures with precision.
  4. Fuji Persona CS Compact C-Arm
    • Engineered with a 21cm cesium iodide flat panel for fast, precise positioning.
    • Ideal for minimally invasive surgeries and pain management.
  5. Ziehm Solo C-Arm
    • Ultra-compact design with an integrated monitor for crowded treatment areas.
    • Tailored for pain management and outpatient clinics.

We offer new, refurbished, and reconditioned options to suit every budget. Refurbished units undergo rigorous testing, calibration, and cosmetic upgrades, ensuring performance comparable to new equipment at a fraction of the cost.

Portable X-Ray Machines: Mobility Meets Diagnostic Power

For facilities requiring flexibility, Auxo Medical’s portable X-ray systems deliver high-quality imaging at the point of care. From emergency rooms to bedside diagnostics, our portable solutions combine ease of use, durability, and advanced digital capabilities.

Top Portable X-Ray Systems at Auxo Medical

  1. Acuity PDR+ Wireless Portable 5KW X-Ray System
    • Wireless digital radiography with a mobile stand for effortless maneuvering.
    • Compatible with DR e-series detectors for instant image capture.
  2. Vieworks ViVIX 14×17 Wireless CSI Flat Panel
    • Features advanced acquisition software and DICOM compatibility.
    • Robust imaging for trauma, ICU, and surgical applications.
  3. Amrad Dragon Elite & Classic Portable X-Ray
    • Rugged, reliable systems designed for high-frequency use.
    • Compact and lightweight, ideal for clinics and mobile healthcare units.
  4. Codonics Horizon GS Multi-Media Image Printer
    • Prints color and grayscale images on paper or film.
    • Integrates seamlessly with PACS and DICOM systems.

Whether you need a fully digital wireless system or a cost-effective refurbished unit, Auxo Medical ensures rapid delivery and installation, complete with FDA compliance documentation.

Comprehensive Imaging Equipment Services

At Auxo Medical, we don’t just sell equipment—we ensure it performs optimally throughout its lifespan. Our imaging equipment maintenance and repair services minimize downtime, reduce costs, and extend the longevity of your C-Arms, X-ray systems, and more.

Services We Provide

  1. Preventative Maintenance & Inspections

    • Visual inspections, functionality tests, and radiation safety checks.
    • Calibration to manufacturer specifications for consistent image quality.

  2. Emergency Repairs

    • 24/7 support for critical breakdowns, with a 4-hour response guarantee in the Mid-Atlantic region.
    • Component repairs for X-ray tubes, detectors, and software.

  3. Equipment Relocation & De-Installation

    • Expert handling for facility upgrades, renovations, or closures.
    • Compliance with safety standards during transport and reinstallation.

  4. PACS & DICOM Troubleshooting

    • Resolve connectivity, image retrieval, and storage issues.
    • Ensure seamless integration with hospital networks.

  5. End-of-Life Support

    • Continued service for older models no longer supported by OEMs.

Why Partner with Auxo Medical for Service?

  • Cost Savings: Save 40–50% on labor costs compared to OEM pricing.
  • Qualified and Skilled Imaging Equipment Engineers: Seasoned engineers with manufacturer-specific training.
  • Service Portal: Access real-time repair logs, compliance reports, and PM schedules.
  • Combined Contracts: Bundle imaging, biomedical, and sterile processing services for greater efficiency.

Your Imaging Solution Awaits

Auxo Medical is your one-stop partner for C-Arms, portable X-ray systems, and imaging equipment services. With our extensive inventory, certified technicians, and commitment to affordability, we empower healthcare providers to deliver exceptional care without compromising budgets.

Explore Our Catalog Today

Need Service or a Quote?

Trust Auxo Medical to keep your imaging systems running smoothly—because your success is our mission.

Field Service - Imaging Equipment

Keeping Your Imaging Equipment Running: C-Arm and X-Ray Solutions from Auxo Medical

February 24, 2025
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C-arms, X-ray systems, and fluoroscopy units are the workhorses of diagnostics and interventions. When these essential tools break down, the ripple effect can impact everything from patient schedules to your bottom line. Auxo Medical offers a comprehensive suite of services – including specialized C-arm repair, C-arm service, C-arm maintenance, X-ray repair, and X-ray service – designed to minimize disruptions and maximize the lifespan of your valuable imaging assets.

The Real Cost of Imaging Equipment Downtime

It’s easy to think of equipment repair as just a line item in your budget. But the true cost of downtime extends far beyond the price of parts and labor. Consider these factors:

  • Patient Delays and Dissatisfaction: When equipment is out of service, appointments are delayed, leading to patient frustration and potential loss of referrals.
  • Reduced Diagnostic Accuracy: Malfunctioning equipment can produce suboptimal images, potentially leading to misdiagnoses or the need for repeat studies.
  • Lost Revenue Opportunities: Every hour of downtime represents lost revenue from procedures that cannot be performed.
  • Increased Stress on Staff: Equipment failures create added pressure on your team, impacting morale and productivity.

Auxo Medical understands these challenges and is dedicated to providing responsive and effective solutions to keep your imaging department running smoothly.

A Proactive Approach: Service and Maintenance as an Investment

Rather than viewing equipment service as a reactive expense, consider it a proactive investment in the long-term health of your practice. Regular maintenance and timely repairs can:

  • Prevent Costly Breakdowns: Identifying and addressing minor issues before they escalate into major problems.
  • Extend Equipment Lifespan: Maximizing the return on your investment by keeping your equipment in optimal condition.
  • Ensure Accurate Imaging: Maintaining image quality for reliable diagnoses and treatment planning.
  • Minimize Downtime: Reducing the risk of unexpected equipment failures and disruptions to your workflow.

Auxo Medical: Your Partner for Comprehensive Imaging Solutions

Auxo Medical offers a full spectrum of services for a variety of imaging modalities, including:

  • C-Arms: Ensuring optimal performance for surgical and interventional imaging.
  • Radiography/Fluoroscopy (R/F) Rooms: Maintaining the reliability of your diagnostic imaging suites.
  • Catheterization (Cath) Labs: Providing specialized service for critical cardiac imaging systems.
  • Portable X-Ray Systems: Keeping your mobile imaging units ready for on-demand use.

Specialized Services for C-Arms, X-Ray, and Fluoroscopy Systems

Our expertise covers a wide range of services tailored to the unique needs of each type of imaging equipment:

C-Arm Services: Precision and Reliability for Surgical Imaging

From routine maintenance to complex repairs, Auxo Medical provides comprehensive C-arm service to ensure these critical systems operate with precision and reliability. Our services include:

  • Image Quality Optimization: Addressing issues such as blurriness, distortion, and artifacts.
  • Mechanical Adjustments and Repairs: Ensuring smooth and accurate movement of the C-arm.
  • Electrical Troubleshooting and Repair: Resolving power supply issues, wiring problems, and component failures.
  • Software Updates and Calibration: Keeping your system up-to-date and properly calibrated for optimal performance.

X-Ray Services: Maintaining Diagnostic Accuracy and Efficiency

Auxo Medical offers comprehensive X-ray repair and X-ray service to ensure your diagnostic imaging systems deliver accurate and reliable results. Our services include:

  • X-Ray Tube Replacement and Calibration: Ensuring optimal radiation output and image quality.
  • Detector Maintenance and Repair: Addressing issues with image sensors and processing.
  • Generator Troubleshooting and Repair: Resolving power supply and control system problems.
  • Safety Inspections and Compliance: Ensuring your system meets all regulatory requirements.

Fluoroscopy Services: Real-Time Imaging Expertise

Fluoroscopy systems require specialized expertise to maintain their real-time imaging capabilities. Auxo Medical provides fluoroscopy repair services to address common issues such as:

  • Image Intensifier Repair and Replacement: Maintaining image clarity and brightness.
  • Radiation Output Optimization: Ensuring safe and effective imaging.
  • Generator and Control System Repair: Addressing issues with power supply and system operation.
  • Software and Hardware Troubleshooting: Resolving issues affecting image processing and display.

What Sets Auxo Medical Apart?

When you choose Auxo Medical for your imaging equipment service needs, you benefit from:

  • Experienced and Certified Technicians: Our team is highly trained and experienced in servicing a wide range of imaging equipment.
  • Rapid Response Times: We understand the urgency of equipment failures and strive to provide prompt and efficient service.
  • Cost-Effective Solutions: We offer competitive pricing and flexible service agreements to meet your budget.
  • Comprehensive Service Coverage: We provide a full range of services, from routine maintenance to emergency repairs.
  • Commitment to Customer Satisfaction: We are dedicated to providing exceptional service and building long-term relationships with our clients.

Serving the Mid-Atlantic Region

With strategically located field service engineers, Auxo Medical provides rapid response and comprehensive service throughout Virginia, Washington D.C., Maryland, and North Carolina.

Don’t Wait for a Breakdown: Contact Auxo Medical Today

Protect your investment and ensure the reliability of your imaging equipment. Contact Auxo Medical today to discuss your service needs and learn how we can help you keep your C-arms, X-ray systems, and fluoroscopy units running smoothly and efficiently. Call our office today at (888) 728-8448 or fill out the form below:

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 516MB

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Why use Auxo Medical to Service your C arm and X-ray equipment

Why Choose Auxo Medical to Service Your C-Arm and X-Ray Equipment

December 18, 2024
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In providing comprehensive healthcare services, the reliability of imaging equipment such as C-arms and X-ray machines is crucial. These devices play a vital role in diagnostics and treatment, making their proper functioning essential for patient care. When it comes to servicing this equipment, choosing the right provider can significantly impact your facility’s operational efficiency and cost-effectiveness. At Auxo Medical, we have established ourselves as a trusted partner for comprehensive biomedical services, particularly for C-arm and X-ray equipment. Here’s why you should consider Auxo Medical for your service needs.

1. Significant Cost Savings

One of the standout benefits of choosing Auxo Medical is our competitive pricing structure. We offer up to 40-50% off OEM labor pricing, which means you can access high-quality service and repairs without breaking the bank. This cost advantage allows healthcare facilities to allocate their budgets more effectively, ensuring that they can invest in other critical areas while maintaining the reliability of their imaging equipment.

Affordable Maintenance Solutions

Our pricing transparency ensures you know exactly what to expect, eliminating unexpected expenses. By providing affordable maintenance solutions, we help healthcare providers maintain their imaging equipment without compromising on quality.

2. Prompt Repair and Maintenance Service

Downtime can severely affect patient care and disrupt operations. At Auxo Medical, we understand the urgency of getting your C-arm and X-ray equipment back up and running. Our dedicated team is focused on minimizing service delays, ensuring that your equipment is serviced promptly.

Efficient Response Times

Our commitment to prompt service means that when you call us, you can expect rapid response times. We prioritize your needs, aiming to resolve issues as quickly as possible to minimize disruption to your facility.

3. Comprehensive Service Offerings

When you choose Auxo Medical, you gain access to a wide range of services beyond just C-arm and X-ray equipment. We provide:

  • Biomedical Services: Our team is equipped to handle various biomedical equipment, ensuring that all devices in your facility are functioning optimally.
  • Sterile Processing Department (SPD) Services: We offer specialized services for SPD equipment, maintaining the highest standards of sterilization and hygiene.
  • Anesthesia Equipment Services: Our expertise extends to anesthesia machines, making us a one-stop shop for your medical equipment service needs.

Streamlined Service Contracts

By consolidating your service contracts with us, you can simplify your vendor relationships and improve efficiency. Our flexible packages allow you to tailor services according to your facility’s unique requirements.

4. 24/7 Emergency Repair Services

Imaging equipment failures can happen at any time, and the consequences can be serious. That’s why Auxo Medical offers 24/7 emergency repair services. Our team is available 365 days a year to address urgent issues with your C-arm and X-ray machines.

Immediate Support

In the event of equipment failure, you can count on us for immediate support. Our emergency services are designed to minimize downtime and ensure that your facility can continue to provide essential care to patients.

After-Hours Service

While after-hours service calls carry a minimum labor charge, our commitment to your operations means you’ll receive the same level of care and expertise, no matter when you need us.

5. Discounts on Services and Parts

At Auxo Medical, we believe in providing value to our clients. That’s why we offer various discounts to help you save even more:

  • 20% Repair Labor Discount: Available for non-contract labor rates, this discount allows you to save significantly on repairs.
  • 5% Equipment Purchase Discount: When you purchase equipment from us, you can enjoy additional savings.
  • 10% Repair Parts Discount: This discount helps reduce costs associated with necessary parts for your equipment.

Maximizing Your Budget

With these discounts, you can ensure that your facility remains equipped with the best tools while managing your budget effectively. Our goal is to provide you with the best service at the most competitive prices.

6. Expertise and Experience

Choosing Auxo Medical means partnering with a team of highly skilled technicians who are experts in the field. Our professionals have extensive training and experience in servicing C-arms and X-ray equipment, ensuring that your devices are in capable hands.

Trusted Brands

We maintain and repair equipment from many of the top brands in the industry, including GE, Philips, and Siemens. This expertise ensures that your equipment is serviced according to the manufacturer’s specifications.

7. Customer Satisfaction

At Auxo Medical, customer satisfaction is at the core of our mission. We strive to build long-lasting relationships with our clients by providing exceptional service and support.

Testimonials from Satisfied Clients

Our commitment to quality and reliability has earned us positive feedback from clients across the healthcare spectrum. We pride ourselves on being responsive, knowledgeable, and dedicated to meeting the needs of our customers.

“The Auxo Medical team has been amazing, by keeping some of our older equipment running as well as a new piece of equipment. They have also helped us update larger capital purchases for our surgery center. If you want reliable and fast service you couldn’t find a better team.” – MEDARVA Surgery Centers

Trust Auxo Medical as Your C-Arm and X-Ray Maintenance and Repair Provider

Choosing the right service provider for your C-arm and X-ray equipment is crucial for maintaining operational efficiency and ensuring high-quality patient care. At Auxo Medical, we offer significant cost savings, prompt service, a comprehensive range of offerings, 24/7 emergency support, and expert technicians—all designed to meet your medical equipment needs.

To schedule your imaging equipment maintenance or repair, or to request a quote please call our office at (888) 728-8448 or fill out the form below:

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 516MB

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Field Service - Imaging Equipment

Save up to 50% Off OEM Labor Pricing on Imaging Equipment Maintenance and Repair

November 6, 2024
, , , , , Articles

Ensuring that your imaging equipment is functioning at peak performance is essential. That is why, at Auxo Medical, we strive to provide comprehensive maintenance and repair services that not only enhance the reliability of your equipment but also offer significant cost savings. Our services can help healthcare facilities save up to 50% off original equipment manufacturer (OEM) labor pricing, making high-quality service more accessible.

The Auxo Medical Advantage

Expertise and Comprehensive Care

Auxo Medical is renowned for its team of highly skilled field service engineers who specialize in a variety of imaging equipment. Our expertise ensures that your equipment, whether it’s C-Arms, R/F rooms, catheterization labs, or portable X-ray systems, operates efficiently and reliably. We offer thorough equipment inspections, timely repairs, and expert de-installation and relocation services, tailored to the unique needs of healthcare providers.

Detailed Services Offered

  1. Equipment Inspections
    • Visual Inspection: Our engineers meticulously check for any physical damage, wear, or fraying in cables and connectors.
    • Functionality Tests: We verify that all controls function correctly and ensure smooth operation of equipment movements.
    • Image Quality Assessment: Through image quality tests using phantoms, we assess contrast and resolution to ensure optimal image clarity.
    • Calibration Checks: We confirm that systems are calibrated to manufacturer specifications, maintaining precision and accuracy.
  2. Repair Services
    • Component Diagnosis: Identifying faulty components like X-ray tubes or detectors ensures targeted repairs.
    • Electrical Repairs: Our team addresses issues with wiring, power supply, and circuit boards to restore functionality.
    • Mechanical Repairs: We lubricate and repair mechanical joints, adjusting alignments for proper movement.
    • Image Processing Repairs: Troubleshooting and repairing software issues helps maintain image quality and system performance.
  3. De-installation and Relocation
    • Our team assists with moving equipment for facility renovations, new equipment acquisitions, or compliance with safety standards. We ensure minimal disruption during these transitions.

Specialized PACS and DICOM Troubleshooting

In addition to equipment maintenance, we offer specialized troubleshooting for PACS (Picture Archiving and Communication Systems) and DICOM (Digital Imaging and Communications in Medicine) issues. Our engineers resolve connectivity problems, image retrieval issues, and user access concerns, ensuring seamless integration and operation within your healthcare facility.

Rapid Response and Availability

Equipment downtime can severely impact patient care and operational efficiency. Auxo Medical’s field service engineers are strategically located across the Mid-Atlantic region, including Virginia, Washington D.C., Maryland, and North Carolina, ensuring rapid response to service requests. Our commitment to quick assessments and prompt repairs helps minimize disruptions and maintain optimal functionality of your imaging systems.

24/7 Emergency Services

Understanding the critical nature of healthcare operations, Auxo Medical offers 24/7 emergency repair services, 365 days a year. Whether it’s a late-night malfunction or a weekend breakdown, our team is available to respond quickly, minimizing downtime and ensuring that patient care continues without interruption.

Cost-Effective Solutions

Auxo Medical is dedicated to providing cost-effective service without compromising quality. By choosing us, healthcare facilities can save up to 50% off OEM labor pricing. Our competitive pricing structure makes high-quality maintenance and repairs accessible, allowing facilities to allocate resources more efficiently.

Bundled Service Packages

To enhance service efficiency and reduce costs further, Auxo Medical offers the option to combine biomedical, SPD (Sterile Processing Department), anesthesia, and imaging service contracts. This integrated approach simplifies management, ensuring all equipment is maintained to the highest standards while maximizing operational efficiency.

Ensuring Compliance and Quality

Meeting regulatory requirements is a top priority for healthcare facilities. Auxo Medical’s service portal provides access to full documentation for your equipment, including calibration certificates, maintenance logs, and repair reports. This transparency ensures compliance with all regulatory standards, giving you peace of mind.

Comprehensive Documentation

Our service portal is a valuable resource for active service agreement holders, housing all necessary records for your equipment. This includes detailed logs of inspections, repairs, and calibrations, all of which are essential for meeting the stringent requirements of regulatory bodies.

Testimonials and Trust

Auxo Medical has built a reputation for excellence through our commitment to quality service and customer satisfaction. Here’s what some of our clients have to say:

  • Lori Migliore, Channel Leader, Service Partner Management – PartsSource: “The Auxo team went above and beyond to provide quality service at a significant cost saving in comparison to the OEM.”
  • Denise Latimer-Wright, Surgery Center Manager: “Auxo Medical has always performed preventative maintenance and repairs on our sterilization equipment. They are responsive, knowledgeable, and reasonably priced.”
  • Grant McCormick: “Mr. Claude McGuire is a phenomenal technician that has always been accommodating and professional, keeping our autoclaves online and good to go!”

Contact Auxo Medical Today

Ready to experience the unparalleled service and significant cost savings that Auxo Medical provides? Contact us today to learn how we can help you maintain your imaging equipment efficiently and cost-effectively. Trust Auxo Medical to be your partner in ensuring seamless operations and outstanding patient care.

To request imaging equipment maintenance or repair please contact Auxo Medical by filling in the form below or call us at (888) 728-8448. Let us help you keep your imaging systems running smoothly and efficiently, exactly when you need them.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 516MB

Sending