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Auxo Medical - Medical Equipment Maintenance and Repair

North Carolina’s Medical and Lab Equipment Repair Solution — Auxo Medical

June 12, 2025
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In North Carolina’s healthcare and research industry, equipment reliability isn’t just a convenience — it’s a necessity. Whether it’s sterilizers, patient monitors, anesthesia machines, or imaging systems, maintaining your medical and lab equipment at peak performance is critical to delivering safe, efficient patient care. At Auxo Medical, we are proud to serve as North Carolina’s trusted partner for medical and lab equipment repair, maintenance, and support. With years of experience, a team of dedicated professionals, and a passion for excellence, we are here to keep your healthcare facility running smoothly.

Why Equipment Maintenance and Repair Are Essential in Healthcare

Your healthcare facility depends on a wide range of complex, sensitive equipment. From sterilizers that prevent infections to imaging systems that aid diagnosis, each piece of equipment plays a vital role in patient safety and treatment outcomes. However, even the most reliable devices can experience wear and tear over time, leading to potential malfunctions, safety risks, or non-compliance with industry standards.

Routine preventative maintenance (PM) helps prevent unexpected breakdowns, extend the lifespan of your equipment, and ensure compliance with strict healthcare regulations such as those imposed by The Joint Commission. Regular inspections, calibrations, and repairs not only protect your investment but also ensure that your staff can focus on what they do best — providing exceptional patient care.

Why Choose Auxo Medical in North Carolina?

When it comes to maintaining and repairing your medical equipment in North Carolina, we believe that experience, responsiveness, and quality matter most. Here’s why healthcare providers across the state consistently choose Auxo Medical:

Local, Responsive Service

Our team is based right here in North Carolina, which means we can respond quickly to your service calls across cities like Raleigh, Charlotte, Durham, Winston-Salem, Asheville, Wilmington, and beyond. We understand the unique needs of North Carolina healthcare facilities and are committed to providing fast, reliable support when you need it most.

Expertise and Certification

Our technicians are highly trained, AAMI-certified, and experienced in servicing a broad spectrum of medical and laboratory equipment. We stay updated on the latest industry standards and manufacturer guidelines, ensuring your equipment is maintained to the highest safety and performance standards.

Comprehensive Service Offerings

From scheduled preventative maintenance plans to emergency repairs, we offer a full suite of services tailored to your facility’s needs. Whether it’s sterilizers, biomedical devices, anesthesia systems, or imaging equipment, we have the knowledge and tools to keep your operations running smoothly.

Cost-Effective Solutions

We understand budget constraints are common for healthcare providers. That’s why we offer competitive pricing, flexible service agreements, and options for refurbished equipment. Our goal is to deliver outstanding value without compromising quality.

Proven Track Record in North Carolina

Our clients trust us because of our consistent performance and reliable support. Over the years, we have built a reputation for excellence in North Carolina’s healthcare community, helping facilities improve efficiency, reduce downtime, and enhance patient safety.

Our Services in North Carolina

At Auxo Medical, we provide a broad range of maintenance, repair, and support services for medical and laboratory equipment. Here’s a closer look at what we do:

Sterile Processing Equipment

Sterilizers, autoclaves, washer-disinfectors, ultrasonic cleaners, and steam generators are vital for infection control. We offer preventive maintenance programs designed to keep this equipment operating under strict Joint Commission standards. Regular servicing minimizes downtime, extends equipment lifespan, and ensures your facility remains compliant. Our experienced technicians work with top brands like Steris, Amsco, Getinge, Skytron, Tuttnauer, and others.

Biomedical Equipment

Patient monitors, ECG machines, surgical tables, exam tables, surgical lights, ventilators, and stretchers are among the many biomedical devices we service. Our team performs inspections, calibrations, repairs, and diagnostics to ensure your critical medical devices operate safely and accurately. We service top brands like GE Healthcare, Philips, Medtronic, Edan, Stryker, Hill-Rom, and more.

Anesthesia Equipment

Anesthesia machines and monitors are highly complex and require meticulous maintenance to ensure safety during procedures. Our technicians are certified to service GE, Mindray, Dräger, Penlon, and other leading brands. We handle all components, including high, intermediate, and low-pressure systems, vaporizer, oxygen flowmeters, and patient circuits, providing preventative maintenance, inspections, and repairs.

Imaging Equipment

We support your imaging systems — including C-Arms, portable X-ray units, R/F rooms, and catheterization labs — with specialized inspections and repairs. Proper maintenance of imaging equipment is essential for accurate diagnostics and patient safety. Our field service engineers can perform troubleshooting, repairs, de-installation, relocation, and even PACS and DICOM system support.

Custom Preventative Maintenance Plans

Our tailored PM plans are designed specifically for your facility’s equipment and operational needs. Regular inspections, calibration, cleaning, and part replacements prevent costly breakdowns and prolong the life of your devices. These plans help you stay compliant and reduce unexpected downtime.

Emergency Repairs

Equipment failure can disrupt your entire operation. Our rapid-response team provides emergency repairs to minimize downtime and restore critical services quickly. We understand that every minute counts, especially for life-saving devices like ventilators, defibrillators, and anesthesia systems.

Equipment Upgrades and Refurbishments

In addition to repairs, we offer equipment upgrades and refurbishments. Whether you want to modernize existing devices or replace outdated equipment, our team can help you upgrade or refurbish onsite or efficiently replace older units, often at a fraction of the cost of new equipment.

Serving All of North Carolina

Our service coverage includes major cities and surrounding areas such as Raleigh, Durham, Winston-Salem, Charlotte, Fayetteville, Greensboro, Greenville, Wilmington, and Asheville. No matter where you are in North Carolina, we are committed to providing fast, effective support to keep your healthcare facility operating at peak performance.

Partner with Auxo Medical Today

Your patients depend on the reliability of your medical and lab equipment. At Auxo Medical, we are dedicated to ensuring your devices are always ready when needed. Our comprehensive maintenance, repair, and support services are designed to optimize your equipment uptime, improve safety, and extend the lifespan of your investments.

Get in touch today to discuss your equipment needs, request a service quote, or learn more about how we can support your North Carolina healthcare facility. Together, we can help you deliver exceptional patient care with confidence and peace of mind.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Maximum file size: 516MB

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Bucky Stand and Tray Repair - Auxo Medical

C-Arm and X-Ray Bucky Repair from Auxo Medical

May 20, 2025
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Maintaining the optimal performance of your C-arm and X-ray imaging system is critical for providing high-quality patient care and ensuring efficient workflow. A malfunctioning C-arm or X-ray Bucky can lead to costly downtime and compromise diagnostic accuracy. At Auxo Medical, we understand these challenges, and we provide expert Bucky repair services designed to minimize downtime and maximize the lifespan of your equipment.

Comprehensive Imaging and Bucky Repair Services

We offer a comprehensive range of Imaging Bucky repair services, addressing a wide array of issues that may impact the performance of your system. Our highly skilled field service engineers have extensive experience diagnosing and repairing various Bucky components and systems. Our services include:

  • Thorough Component Diagnosis: Our engineers conduct a detailed assessment to pinpoint the source of the problem, whether it’s a mechanical issue, electrical fault, or software glitch.
  • Expert Electrical Repairs: We address issues related to damaged wiring, connectors, power supply problems, and circuit board malfunctions.
  • Precision Mechanical Repairs: We expertly lubricate, adjust, and repair mechanical joints and moving parts, ensuring smooth and precise C-arm movement.
  • Image Processing Repair: We troubleshoot and repair image processing software issues, ensuring optimal image quality and diagnostic accuracy. This includes addressing issues with the X-ray tube or detector that may affect image quality and replacing or repairing damaged imaging sensors.
  • Calibration and Testing: Following any repairs, we meticulously recalibrate your system and conduct comprehensive image quality tests to verify optimal performance.
  • Safety Feature Restoration: We prioritize patient and staff safety by restoring or replacing malfunctioning safety interlocks and emergency stops.
  • Radiation Output Adjustment: We ensure your C-arm’s radiation output meets all regulatory standards for safe operation.

Signs You Need a Bucky Repair

Several indicators may signal that your Bucky Tray or Stand requires professional attention. These include:

  • Decreased Image Quality: Noticeable blurriness, artifacts, or distortions in images.
  • Frequent Error Messages: Regular occurrence of error codes or alerts on the display.
  • Inconsistent Performance: Variability in equipment performance, such as slower processing times or response delays.
  • Physical Signs of Wear: Visible damage to cables, connectors, or components.
  • Unusual Noises: Grinding, buzzing, or other irregular sounds during operation.
  • User Complaints: Feedback from operators about malfunctions or performance issues.

Why Choose Auxo Medical for Your X-Ray Bucky Repair?

We are committed to providing rapid, reliable, and cost-effective Bucky repair services. Our key advantages include:

  • Quick Turnaround Times: Our strategically located field service engineers in the Mid-Atlantic region (Virginia, Washington D.C., Maryland, and North Carolina) ensure prompt assessments and repairs, minimizing downtime.
  • Expert Engineers: Our engineers possess extensive experience working with various C-arm manufacturers, including GE Healthcare (OEC 9800/9900, Innova 2100), Fuji, Siemens, Philips, and Shimadzu.
  • Competitive Pricing: We offer significant cost savings compared to OEM labor pricing, potentially saving you up to 50%.
  • Comprehensive Service: We offer a complete suite of services, from preventative maintenance to emergency repairs.
  • Access to Documentation: Through our secure Service Portal, you have access to all necessary documentation, including maintenance logs and repair reports, for regulatory compliance.

Don’t let a malfunctioning Bucky system disrupt your workflow or compromise patient care. Contact Auxo Medical today for expert repair services. Call Auxo Medical today at (888) 728-8448 or fill out the form below:

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 516MB

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Field Service - Imaging Equipment

Maintaining Peak Performance: Imaging Equipment Service and Repair

May 13, 2025
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In healthcare, the reliability and accuracy of imaging equipment are non-negotiable. From C-arms and R/F rooms to portable X-ray systems and sophisticated cath labs, these technologies are the cornerstones of accurate diagnoses, effective treatments, and ultimately, optimal patient outcomes. However, these complex systems require diligent care and expert maintenance to ensure they consistently deliver peak performance. This is where Auxo Medical steps in, offering a comprehensive suite of imaging equipment service and repair solutions designed to keep your facility running smoothly and efficiently.

The Critical Role of Imaging Equipment in Modern Healthcare

Imaging equipment plays a pivotal role across a wide spectrum of medical specialties. Radiologists rely on X-ray machines and R/F rooms for diagnostic imaging, while surgeons utilize C-arms for real-time visualization during procedures. Cardiologists depend on cath labs for interventional cardiology, and veterinarians and chiropractors also leverage imaging technologies for their respective practices. The accuracy and reliability of these systems directly impact the quality of care that can be provided.

When imaging equipment malfunctions or experiences performance degradation, the consequences can be significant. Diagnostic delays, inaccurate diagnoses, compromised treatment plans, and even potential safety risks can arise. Furthermore, equipment downtime translates to lost revenue, scheduling disruptions, and increased operational costs.

Auxo Medical: Your Trusted Partner for Imaging Equipment Service and Repair

Auxo Medical understands the critical importance of maintaining your imaging equipment in optimal condition. With a team of highly skilled field service engineers and a commitment to providing exceptional service, Auxo Medical offers a comprehensive range of solutions tailored to meet the unique needs of your facility. Whether you require routine inspections, emergency repairs, equipment de-installation and relocation, or PACS/DICOM troubleshooting, Auxo Medical has the expertise and resources to keep your imaging systems running smoothly.

Comprehensive Service Offerings

Auxo Medical’s imaging equipment service and repair offerings encompass a wide range of solutions, including:

  • Equipment Inspections

    Proactive inspections are essential for identifying potential issues before they escalate into major problems. Auxo Medical’s thorough inspection process includes visual inspections, functionality tests, image quality assessments, calibration checks, safety feature verification, radiation safety checks, electrical safety tests, and software checks. These inspections help ensure that your equipment is operating safely, accurately, and efficiently.

  • Repair Service

    When equipment malfunctions, prompt and reliable repair service is crucial. Auxo Medical’s experienced technicians are equipped to diagnose and repair a wide range of issues, including component failures, electrical problems, mechanical issues, image processing errors, and safety feature malfunctions. They utilize advanced diagnostic tools and techniques to identify the root cause of the problem and implement effective solutions.

  • Equipment De-installation and Relocation

    Whether you’re renovating your facility, acquiring new equipment, or optimizing your clinical workflow, Auxo Medical can assist with the de-installation and relocation of your imaging systems. Their team of experts ensures that the equipment is safely and efficiently moved, minimizing downtime and disruption to your operations.

  • PACS and DICOM Basic Troubleshooting

    In today’s digital healthcare environment, seamless integration between imaging equipment and PACS (Picture Archiving and Communication System) is essential. Auxo Medical provides basic troubleshooting services to address connectivity issues, image retrieval problems, user access issues, storage concerns, and failed transfers, ensuring that your imaging workflow is optimized.

Recognizing the Need for Service

Identifying the signs that your imaging equipment requires service is crucial for preventing major breakdowns and ensuring optimal performance. Some common indicators include:

  • Decreased Image Quality: Noticeable blurriness, artifacts, or distortions in images.
  • Frequent Error Messages: Regular occurrence of error codes or alerts on the display.
  • Inconsistent Performance: Variability in equipment performance or functionality.
  • Physical Signs of Wear: Visible damage to cables, connectors, or components.
  • Unusual Noises: Grinding or irregular buzzing during operation.
  • User Complaints: Feedback from operators regarding malfunctions or issues.

Compliance and End-of-Life Support

Maintaining compliance with regulatory agencies such as the FDA and state health departments is paramount. Auxo Medical’s service solutions help ensure that your imaging equipment meets all necessary compliance requirements. Additionally, Auxo Medical provides continued service and support for equipment that is approaching manufacturer end-of-life (EOL), helping you extend the lifespan of your valuable assets.

Why Choose Auxo Medical?

There are several compelling reasons to choose Auxo Medical for your imaging equipment service and repair needs:

  • Expertise and Experience: Auxo Medical’s team of highly skilled field service engineers possesses extensive experience in servicing and repairing a wide range of imaging equipment from leading manufacturers such as GE Healthcare, Fuji, Siemens, Philips, and Shimadzu.
  • Quick Turnaround Times: Auxo Medical understands the importance of minimizing downtime. With strategically located field service engineers, they provide rapid assessments and prompt repairs throughout Virginia, Washington D.C., Maryland, and North Carolina.
  • Comprehensive Service Contracts: Auxo Medical offers flexible service contracts that can be tailored to meet your specific needs and budget. They also provide the unique opportunity to combine biomedical, SPD, anesthesia, and imaging service contracts for optimal service and savings.
  • 24/7 Emergency Service: Auxo Medical provides 24/7 emergency service, 365 days a year, ensuring that you have access to expert support whenever you need it.
  • Service Portal: Auxo Medical’s service portal provides active service agreement holders with access to full documentation, including calibration certificates, maintenance logs, and repair reports, ensuring compliance with regulatory requirements.
  • Cost Savings: Auxo Medical is committed to helping healthcare facilities minimize costs. Their competitive pricing allows you to save up to 40%-50% off OEM labor pricing.

Testimonials

The quality of Auxo Medical’s service is reflected in the positive feedback from satisfied clients:

“The Auxo Medical team has been an outstanding partner. Their response to service calls has been stellar. We are very pleased with the management and tech support they provide.” – Operations Manager

“Auxo’s scheduled maintenance program has reduced our downtime by at least two thirds [and] response to problems has been lightning fast and repairs performed the same day in most cases. Auxo’s overall performance has been outstanding.” – Director of Operations

Trust Auxo Medical as Your Imaging Equipment Service Provider

Maintaining the peak performance of your imaging equipment is essential for delivering quality patient care, ensuring regulatory compliance, and maximizing operational efficiency. Auxo Medical offers a comprehensive suite of service and repair solutions designed to meet the unique needs of your facility. With their expertise, experience, and commitment to providing exceptional service, Auxo Medical is your trusted partner for imaging equipment service and repair. Contact Auxo Medical today by calling (888) 728-8448 or fill out the form below to learn how they can help you keep your imaging systems running smoothly and efficiently.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 516MB

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Field Service - Imaging Equipment

The Importance of C-Arm Maintenance and Repair

April 23, 2025
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C-arms are indispensable imaging tools in modern healthcare, providing real-time X-ray images during a wide range of surgical, orthopedic, and pain management procedures. Their versatility and precision make them critical for accurate diagnoses and successful interventions. However, like all complex medical equipment, C-arms require regular maintenance and timely repairs to ensure optimal performance, patient safety, and a strong return on investment.

Why is C-Arm Maintenance Crucial?

  • Patient Safety: A malfunctioning C-arm can lead to inaccurate imaging, potentially resulting in misdiagnoses or complications during procedures. Regular maintenance helps identify and address potential issues before they compromise patient safety.
  • Image Quality: Maintaining the C-arm’s components, such as the X-ray tube, image intensifier, and detectors, is essential for producing high-quality images. Clear and detailed images are crucial for accurate diagnoses and effective treatment planning.
  • Operational Efficiency: A well-maintained C-arm operates smoothly and efficiently, minimizing downtime and maximizing throughput. This allows healthcare facilities to perform more procedures and serve more patients.
  • Extended Lifespan: Regular maintenance can significantly extend the lifespan of a C-arm, protecting your investment and delaying the need for costly replacements.
  • Cost Savings: Proactive maintenance can prevent minor issues from escalating into major repairs, saving healthcare facilities significant amounts of money in the long run. Addressing small problems early is always more cost-effective than dealing with a complete system failure.

Key Areas of C-Arm Maintenance:

  • Regular Cleaning and Disinfection: C-arms are used in sterile environments and must be thoroughly cleaned and disinfected after each procedure to prevent the spread of infections.
  • Component Inspection: Regular inspection of critical components, such as the X-ray tube, image intensifier, detectors, and control panels, is essential for identifying signs of wear and tear.
  • Calibration and Alignment: Proper calibration and alignment of the C-arm are crucial for accurate imaging. These procedures should be performed by qualified technicians on a regular basis.
  • Software Updates: Keeping the C-arm’s software up to date ensures compatibility with other systems and provides access to the latest features and security enhancements.
  • Preventative Maintenance: Following a preventative maintenance schedule recommended by the manufacturer can help identify and address potential issues before they become major problems.

When to Seek C-Arm Repair Services:

Even with regular maintenance, C-arms may require repair services from time to time. Common signs that a C-arm needs repair include:

  • Image Quality Issues: Blurry, distorted, or noisy images.
  • Mechanical Problems: Difficulty moving the C-arm, unusual noises, or component malfunctions.
  • Software Errors: Error messages, system crashes, or software glitches.
  • X-Ray Emission Problems: Inconsistent or absent X-ray emission.

Choosing a Reliable C-Arm Service Provider:

When selecting a C-arm service provider, consider the following factors:

  • Experience and Expertise: Look for a provider with extensive experience in C-arm maintenance and repair.
  • Certified Technicians: Ensure that the provider employs certified technicians who are trained to work on your specific C-arm model.
  • Fast Response Times: Choose a provider that offers fast response times to minimize downtime.
  • Comprehensive Services: Select a provider that offers a wide range of services, including preventative maintenance, repairs, and parts replacement.
  • Customer Support: Look for a provider with excellent customer support to address your questions and concerns.

Auxo Medical: Your Partner in C-Arm Maintenance and Repair

At Auxo Medical, we understand the importance of keeping your C-arm in optimal condition. We offer comprehensive C-arm maintenance and repair services, performed by our team of experienced and certified technicians. We are committed to providing fast, reliable, and cost-effective solutions to minimize downtime and maximize the lifespan of your C-arm.

Contact Auxo Medical today to learn more about our C-Arm service offerings and how we can help you maintain the performance and reliability of your imaging equipment.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 516MB

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Field Service - Imaging Equipment

Comprehensive Imaging Equipment Service and Repair with Auxo Medical

April 18, 2025
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At Auxo Medical, we understand the critical role imaging equipment plays in modern healthcare. Whether it’s diagnosing conditions, planning treatment, or monitoring progress, reliable imaging systems are essential for delivering exceptional patient care. With decades of experience, we specialize in providing top-notch service, maintenance, and repair for imaging equipment, ensuring your devices operate at peak efficiency. From C-Arms and R/F rooms to Cath Labs and portable X-ray systems, we offer comprehensive solutions tailored to meet the needs of healthcare facilities across the Mid-Atlantic region and beyond.

By focusing on timely service, cost-effective solutions, and industry-leading expertise, our goal is to keep your imaging equipment running smoothly while minimizing downtime. Let’s explore how we can help optimize your equipment’s performance and support your facility’s success.

Why Choose Auxo Medical for Imaging Equipment Service?

When you partner with us, you’re choosing a team dedicated to reliability, efficiency, and affordability. Here are the key reasons why healthcare providers trust Auxo Medical for imaging equipment service and repair:

1. Expertise Across Multiple Modalities

We specialize in servicing a wide range of imaging equipment, including:

  • C-Arms
  • Radiography/Fluoroscopy (R/F) Rooms
  • Catheterization Labs
  • Portable X-Ray Systems

Our team of highly skilled field service engineers is experienced in working with leading manufacturers like GE Healthcare (OEC 9800/9900, Innova 2100), Siemens, Philips, Fuji, and Shimadzu. No matter the make or model, we have the knowledge and tools to diagnose and resolve issues effectively.

2. Comprehensive Service Options

We offer a full suite of services to meet all your imaging equipment needs:

Equipment Inspections

Regular inspections are key to keeping your systems in top condition. Our engineers conduct detailed inspections, including:

  • Visual Inspections: Identifying physical damage, such as frayed cables or worn components.
  • Functionality Tests: Ensuring controls and movement mechanisms operate correctly.
  • Image Quality Assessments: Testing for proper contrast, resolution, and image clarity.
  • Calibration Checks: Verifying alignment with manufacturer specifications.
  • Safety Verifications: Checking emergency stop functions and radiation shielding for compliance.

Repair Services

When equipment malfunctions, our team is ready to provide fast, reliable repairs. We handle:

  • Component Diagnosis: Identifying faulty components like X-ray tubes or detectors.
  • Electrical Repairs: Fixing wiring, connectors, and power supply issues.
  • Image Processing Repairs: Resolving software and imaging sensor problems.
  • Mechanical Repairs: Restoring smooth movement and alignment of mechanical parts.

De-Installation and Relocation

We offer expert assistance for relocating or de-installing imaging equipment due to:

  • Facility Renovations
  • New Equipment Installations
  • Space Optimization
  • Regulatory Compliance Adjustments

PACS and DICOM Troubleshooting

Our engineers are skilled in resolving PACS (Picture Archiving and Communication System) and DICOM (Digital Imaging and Communications in Medicine) issues, including:

  • Connectivity Problems
  • Image Retrieval Failures
  • Storage Space Concerns
  • User Access Issues
  • Failed Transfers

3. Cost-Effective Solutions

We know that maintaining imaging equipment can be costly, which is why we offer significant savings compared to OEM (Original Equipment Manufacturer) pricing. By choosing us, you can save 40%-50% on labor costs without compromising on quality. Additionally, we provide the option to bundle service contracts for Biomedical, Sterile Processing Department (SPD), Anesthesia, and Imaging Equipment, streamlining maintenance while maximizing cost efficiency.

4. Quick Turnaround Times

Downtime can disrupt operations and impact patient care, which is why we prioritize prompt service. With field service engineers serving Virginia, Washington D.C., Maryland, and North Carolina, we’re equipped to respond quickly to your service requests. Whether your equipment is experiencing image quality issues, error codes, or operational failures, we’ll ensure it’s back up and running with minimal delay.

5. Emergency Repair Services – 24/7 Availability

We recognize that imaging equipment issues don’t always happen during regular business hours. That’s why we offer 24/7 emergency repair services. Whether it’s a late-night malfunction or a weekend breakdown, our team is available to address urgent repairs and minimize disruption to your operations. (Please note: after-hours service calls carry a 4-hour minimum labor charge.)

6. Regulatory Compliance and Documentation

Staying compliant with regulatory requirements is essential for any healthcare facility. Through our Service Portal, active service agreement holders can access all necessary documentation, including:

  • Calibration certificates
  • Maintenance logs
  • Repair reports

This ensures you’re always prepared for audits and inspections, giving you peace of mind.

Signs Your Imaging Equipment Needs Service

Recognizing the early signs of equipment issues can help you avoid costly downtime. Here are some common indicators that your imaging systems may need service:

  • Decreased Image Quality: Blurry images, artifacts, or distortions.
  • Frequent Error Messages: Recurring error codes or alerts.
  • Inconsistent Performance: Variability in functionality or slower response times.
  • Physical Wear: Visible damage to cables, connectors, or components.
  • Unusual Noises: Grinding, buzzing, or other irregular sounds during operation.
  • User Complaints: Feedback from operators about malfunctions or difficulties.
  • Manufacturer End-of-Life Support: If your equipment is nearing or past its manufacturer’s support period, we can provide continued maintenance and repair services.

The Auxo Medical Advantage: Enhancing Patient Care and Operational Efficiency

By partnering with Auxo Medical, you’ll benefit from a holistic approach to imaging equipment service and repair. Here’s how we help healthcare facilities achieve their goals:

1. Superior Equipment Performance

Our meticulous inspections, repairs, and calibrations ensure your imaging systems operate at their best, enhancing diagnostic accuracy and patient outcomes.

2. Reduced Downtime

With our quick response times and efficient repair processes, we minimize equipment downtime, allowing you to maintain seamless operations.

3. Cost Savings

Our competitive pricing and bundled service contracts offer significant cost savings, helping you allocate resources more effectively.

4. Expert Support

From troubleshooting PACS and DICOM systems to addressing complex repairs, our team provides the expertise you need to resolve issues quickly and efficiently.

5. Regulatory Compliance

We ensure your equipment meets all regulatory standards, giving you confidence in your facility’s compliance.

Beyond Imaging Equipment, Auxo Medical provides Sterile Processing and Biomedical Equipment Maintenance and Repair in Several Regions Around the Country.

Auxo Medical proudly serves healthcare facilities in the Mid-Atlantic region, including:

Our strategically located field service engineers ensure quick turnaround times, no matter where your facility is located.

Streamline Your Equipment Maintenance with Auxo Medical

At Auxo Medical, we’re committed to helping healthcare providers maintain reliable, efficient imaging systems. By offering a comprehensive range of services—from inspections and repairs to de-installations and PACS troubleshooting—we deliver solutions that enhance patient care, reduce costs, and simplify operations. With our 24/7 emergency repair services, cost-effective pricing, and industry-leading expertise, we’re the trusted partner you need to keep your imaging equipment in optimal condition.

Ready to experience the Auxo Medical difference? Contact us today to request a service quote or repair. Let’s work together to keep your imaging systems running at their best, so you can focus on what matters most—delivering exceptional care to your patients.

Contact Auxo Medical Today

Auxo Medical LLC (Headquarters)
5401 Distributor Drive
Richmond, VA 23225

  • Toll-Free: (888) 728-8448
  • Local: (804) 233-4424
  • Fax: (888) 420-9471

Hours of Operation:
Monday – Friday: 8:00 AM – 4:30 PM
Saturday – Sunday: Closed

Let us help you maintain the performance of your imaging equipment. Call our office at (888) 728-8448 or fill out the form below.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 516MB

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C-Arm and Imaging Service and Repair - Auxo Medical

Maximize Uptime and Image Quality: Expert C-Arm and X-Ray Services from Auxo Medical

April 9, 2025
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C-arms, X-ray machines, and fluoroscopy systems are essential for a wide range of procedures, and their optimal performance directly impacts patient care and your facility’s success. At Auxo Medical, we understand the critical role these systems play, which is why we offer comprehensive C-arm repair, C-arm service, C-arm maintenance, X-ray repair, and X-ray service solutions designed to keep your equipment running smoothly and efficiently.

Is Your Imaging Equipment Costing You More Than You Think?

Beyond the initial purchase price, your imaging equipment incurs ongoing costs related to maintenance, repairs, and potential downtime. Inefficient or unreliable equipment can lead to:

  • Increased Operational Expenses: Frequent repairs, higher energy consumption, and the need for overtime to catch up on delayed procedures.
  • Reduced Patient Satisfaction: Longer wait times, scheduling disruptions, and the potential for compromised image quality can negatively impact the patient experience.
  • Compliance Risks: Malfunctioning equipment can lead to inaccurate diagnoses and potential legal liabilities.
  • Decreased Competitive Advantage: Outdated or unreliable equipment can make it difficult to attract and retain patients in a competitive market.

Auxo Medical helps you minimize these hidden costs by providing expert service and maintenance solutions tailored to your specific needs.

Investing in Reliability: The Auxo Medical Approach

We believe that proactive service and maintenance are essential for maximizing the value of your imaging equipment. Our approach is based on:

  • Preventive Maintenance: Regularly scheduled inspections and maintenance to identify and address potential issues before they escalate.
  • Timely Repairs: Rapid response and efficient repairs to minimize downtime and restore equipment functionality quickly.
  • Expert Technicians: Highly trained and certified technicians with extensive experience in servicing a wide range of imaging equipment.
  • Comprehensive Solutions: A full suite of services to meet all your imaging equipment needs, from routine maintenance to complex repairs.

Auxo Medical: Your Single Source for Imaging Equipment Support

We service a wide range of imaging modalities, including:

  • Mobile C-Arms: Ensuring seamless intraoperative imaging for surgical procedures.
  • Fixed C-Arms: Maintaining optimal performance for interventional radiology and cardiology.
  • Digital Radiography (DR) Systems: Providing accurate and efficient diagnostic imaging.
  • Computed Radiography (CR) Systems: Supporting reliable and cost-effective imaging solutions.
  • Fluoroscopy Units: Ensuring real-time imaging for a variety of diagnostic and therapeutic procedures.

Our Specialized Service Offerings

Auxo Medical offers a range of specialized services designed to address the unique needs of each type of imaging equipment:

C-Arm Services: Maintaining Precision and Control

Our C-arm services focus on:

  • Image Intensifier Maintenance: Ensuring optimal image clarity and brightness.
  • X-Ray Tube Calibration and Replacement: Maintaining accurate radiation output and image quality.
  • Mechanical System Adjustments: Ensuring smooth and precise movement of the C-arm.
  • Software and Hardware Troubleshooting: Resolving issues affecting system performance and functionality.

X-Ray Services: Ensuring Diagnostic Accuracy and Safety

Our X-ray services include:

  • Detector Calibration and Repair: Maintaining accurate image capture and processing.
  • Generator Maintenance and Repair: Ensuring stable and reliable power supply.
  • Collimator Adjustment and Repair: Optimizing radiation beam control and safety.
  • Safety Inspections and Compliance Testing: Ensuring adherence to all regulatory requirements.

Fluoroscopy Services: Optimizing Real-Time Imaging Performance

Our fluoroscopy services focus on:

  • Image Chain Optimization: Ensuring optimal image quality and clarity.
  • Radiation Dose Management: Minimizing patient exposure while maintaining diagnostic image quality.
  • Generator and Control System Maintenance: Ensuring reliable system operation.
  • Software and Hardware Updates: Keeping your system up-to-date with the latest technology.

The Auxo Medical Advantage: Why Choose Us?

When you partner with Auxo Medical, you gain access to:

  • Experienced and Certified Technicians: Our team is highly skilled and knowledgeable in servicing a wide range of imaging equipment.
  • Prompt and Reliable Service: We understand the importance of minimizing downtime and provide rapid response and efficient repairs.
  • Competitive Pricing: We offer cost-effective solutions without compromising on quality or service.
  • Customized Service Plans: We tailor our service plans to meet your specific needs and budget.
  • Commitment to Customer Satisfaction: We are dedicated to providing exceptional service and building long-term relationships with our clients.

Serving the Mid-Atlantic Region and Beyond

Auxo Medical proudly serves healthcare facilities throughout the Mid-Atlantic region, including Virginia, Washington D.C., Maryland, and North Carolina. Contact us to discuss your specific service needs and learn how we can help you optimize the performance of your imaging equipment.

Take Control of Your Imaging Equipment Costs: Contact Auxo Medical Today

Don’t let unreliable imaging equipment compromise patient care and impact your bottom line. Contact Auxo Medical today to schedule a consultation and learn how our expert service solutions can help you maximize uptime, improve image quality, and reduce your overall costs. Call our office at (888) 728-8448 or fill out the form below.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

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Field Service - Imaging Equipment

C-Arm Repair, X-Ray Repair, and Preventative Maintenance Services by Auxo Medical

March 27, 2025
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At Auxo Medical, we specialize in providing high-quality C-arm repair, X-ray repair, and preventative maintenance services to ensure your imaging equipment operates at peak performance. With years of experience in servicing imaging systems, we are proud to offer our clients cost-effective, reliable solutions that minimize downtime and extend the lifespan of their equipment. Whether you need OEC 9800 preventative maintenance, OEC 9900 preventative maintenance, or support for other imaging modalities, you can count on us to deliver exceptional service and support.

Why Choose Auxo Medical for Imaging Equipment Service?

We understand the critical role that imaging equipment plays in patient care. Equipment failures or poor performance can lead to delays, errors, or compromised patient outcomes. That’s why we take a proactive approach to ensure your C-arms, X-ray machines, and other imaging equipment are always in optimal condition. Here’s why healthcare providers trust us:

  • Cost Savings: We provide highly competitive rates, offering up to 40%-50% savings compared to OEM labor pricing.
  • Expert Technicians: Our field service engineers are experienced in servicing a wide range of imaging systems, including models from GE Healthcare (OEC 9800/9900), Siemens, Philips, Shimadzu, and Fuji.
  • Quick Turnaround: With engineers strategically located in the Mid-Atlantic region, we respond promptly to service requests, minimizing downtime for your operations.
  • Comprehensive Services: From inspections and repairs to de-installation, relocation, and PACS/DICOM troubleshooting, we handle it all with precision and care.

Comprehensive C-Arm Repair Services

If your C-arm is malfunctioning, showing error codes, or delivering poor image quality, we’re here to help. C-arm systems are essential in various medical procedures, and even minor issues can disrupt workflows. We provide fast, reliable C-arm repair services to restore your equipment to full functionality.

Common C-Arm Issues We Address:

  • Decreased Image Quality: Blurry or distorted images that compromise diagnostic accuracy.
  • Frequent Error Messages: Persistent error codes or system malfunctions.
  • Inconsistent Performance: Delays or irregular operation during procedures.
  • Physical Wear: Damaged cables, connectors, or components affecting usability.
  • Unusual Noises: Grinding or buzzing sounds during operation.

Our skilled engineers conduct thorough diagnostics, repair faulty components, and recalibrate the system to ensure smooth operation. Our goal is to minimize disruptions and get your C-arm back in service as quickly as possible.

X-Ray Machine Repair and Maintenance Services

At Auxo Medical, we provide expert X-ray repair and maintenance services to support healthcare facilities, surgery centers, and clinics. Whether you have portable X-ray machines, R/F rooms, or catheterization labs, we’ve got you covered.

Signs Your X-Ray Machine Needs Service:

  1. Image Quality Problems: Poor contrast, resolution issues, or image artifacts.
  2. Frequent System Errors: Alerts or error codes that interrupt procedures.
  3. Mechanical or Electrical Issues: Malfunctioning controls, power supply problems, or physical damage.
  4. Compliance Requirements: Routine inspections for regulatory compliance.

Our team specializes in troubleshooting and repairing X-ray systems to ensure reliable performance. From replacing damaged components to addressing software issues, we provide comprehensive solutions tailored to your needs.

OEC 9800 and OEC 9900 Preventative Maintenance

Preventative maintenance is essential for ensuring the longevity and performance of your imaging equipment. At Auxo Medical, we offer specialized OEC 9800 preventative maintenance and OEC 9900 preventative maintenance services, helping you avoid costly repairs and unexpected downtime.

Key Preventative Maintenance Services:

  • Visual Inspections: Checking for physical damage, worn cables, or frayed connectors.
  • Calibration: Ensuring systems are calibrated to manufacturer specifications for accurate imaging.
  • Image Quality Testing: Using phantoms to test contrast and resolution.
  • Electrical Safety Testing: Verifying proper grounding and detecting leakage currents.
  • Radiation Safety Testing: Ensuring radiation output meets regulatory safety standards.
  • Software Updates: Installing the latest software versions for optimal functionality.

Our preventative maintenance programs are designed to detect and address issues before they escalate, ensuring your OEC 9800 and OEC 9900 systems remain reliable and compliant.

Imaging Equipment De-Installation and Relocation Services

Whether you’re renovating your facility, acquiring new equipment, or optimizing your workspace, we provide professional de-installation and relocation services for imaging equipment. Our team ensures the safe handling and transportation of your systems, minimizing risks and ensuring a smooth transition.

Scenarios Where Relocation is Necessary:

  • Facility Renovations: Upgrading or remodeling spaces.
  • New Equipment Acquisitions: Replacing outdated machines.
  • Workflow Adjustments: Optimizing equipment placement for efficiency.
  • Regulatory Compliance: Relocating equipment to meet safety standards.

Our expertise in imaging equipment ensures that your systems are carefully de-installed, transported, and reinstalled with minimal disruption to your operations.

PACS and DICOM Troubleshooting

In addition to C-arm maintenance and X-ray repair, we offer troubleshooting services for PACS (Picture Archiving and Communication System) and DICOM (Digital Imaging and Communications in Medicine). These systems are critical for managing and storing medical images, and any connectivity or storage issues can lead to significant delays.

PACS and DICOM Services:

  • Connectivity Issues: Ensuring imaging devices and PACS servers are properly connected.
  • Image Retrieval Problems: Resolving issues with image transfer and database operation.
  • User Access Troubleshooting: Verifying user credentials and permissions.
  • Storage Analysis: Checking storage space and backup procedures.
  • Failed Transfers: Investigating and resolving DICOM file transfer failures.

Our team works to optimize your imaging workflow, ensuring seamless communication between devices and systems.

24/7 Emergency Repair Services

We know that equipment malfunctions can happen at any time, which is why we offer 24/7 emergency repair services. Whether it’s a late-night issue or a weekend breakdown, our expert engineers are available to respond promptly and resolve the problem.

Benefits of Our Emergency Services:

  • Rapid Response Times: Minimizing downtime to maintain patient care.
  • Expert Diagnostics: Identifying and addressing issues quickly.
  • Comprehensive Repairs: Restoring full functionality to your equipment.

Note: After-hours service calls carry a 4-hour minimum labor charge (4:30 PM – 8:00 AM).

Field Service Coverage in the Mid-Atlantic Region

Our field service engineers are strategically located across Virginia, Maryland, Washington D.C., and North Carolina to provide fast, reliable service. If you’re experiencing issues with your C-arm, X-ray machine, or other imaging equipment, we’re just a call away.

Additional Field Service Areas Covering Sterile Processing Equipment and/or Biomedical Equipment:

  • South Carolina
  • East Tennessee (Chattanooga – Knoxville)
  • Florida (Tampa/Central Florida)
  • Georgia (Atlanta)
  • Michigan (Grand Rapids)
  • Kentucky (Lexington)
  • Ohio (Dayton/Central & Western Ohio)

No matter where you’re located in our service areas, we’re committed to providing prompt, professional support to keep your equipment running smoothly.

Why Preventative Maintenance Matters for Imaging Equipment

Preventative maintenance is a crucial part of ensuring the performance and safety of your imaging equipment. Regular inspections and servicing help identify potential issues early, reducing the risk of unexpected breakdowns and costly repairs. Additionally, preventative maintenance ensures compliance with regulatory standards and extends the lifespan of your equipment.

Benefits of Preventative Maintenance:

  • Minimized Downtime: Reducing interruptions to patient care.
  • Improved Image Quality: Maintaining clarity and accuracy in imaging.
  • Cost Savings: Avoiding expensive repairs and replacements.
  • Regulatory Compliance: Meeting FDA and state health department requirements.

By choosing Auxo Medical for preventative maintenance, you can focus on delivering exceptional patient care while we take care of your equipment.

Save on Service Costs with Auxo Medical

At Auxo Medical, we’re committed to helping healthcare facilities save on service costs without compromising quality. By choosing us as your service provider, you can enjoy up to 50% off OEM labor pricing. Additionally, we offer the flexibility to combine service contracts for imaging, biomedical, anesthesia, and sterile processing equipment, streamlining your maintenance processes and maximizing cost savings.

Contact Us for C-Arm Repair, X-Ray Repair, and More

If you’re in need of C-arm repair, X-ray repair, or preventative maintenance for equipment like the OEC 9800 or OEC 9900, don’t hesitate to reach out to us. At Auxo Medical, we are dedicated to providing exceptional service to keep your imaging systems running at their best.

Request a Service Quote Today

Visit our website or call us at (888) 728-8448 to schedule a service or request a quote by filling out the form below. Let us help you maintain reliable imaging equipment and deliver outstanding patient care.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 516MB

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Field Service - Imaging Equipment

C-Arm and X-Ray Repair and Service Available at Auxo Medical

March 18, 2025
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C-arms, X-ray machines, and fluoroscopy systems are essential tools for diagnosis and treatment across a wide range of medical specialties. When these critical systems malfunction, the impact on patient care and revenue can be significant. Auxo Medical understands these challenges and offers comprehensive C-arm repair, C-arm service, C-arm maintenance, X-ray repair, X-ray service, and fluoroscopy repair services to keep your imaging equipment operating at peak performance.

The Importance of Prompt and Reliable Imaging Equipment Service

Imaging equipment downtime can lead to:

  • Delayed Diagnoses: Hindering timely treatment decisions.
  • Compromised Patient Care: Potentially impacting patient outcomes.
  • Revenue Loss: Disrupting scheduled procedures and reducing throughput.
  • Operational Inefficiency: Creating bottlenecks and workflow disruptions.

That’s why a proactive approach to imaging equipment service and maintenance is crucial. Regular inspections, timely repairs, and preventative maintenance can minimize downtime, extend the lifespan of your equipment, and ensure optimal image quality. Auxo Medical is committed to providing prompt, reliable, and cost-effective solutions to meet all your imaging equipment service needs.

Comprehensive Imaging Equipment Services Offered by Auxo Medical

Auxo Medical provides specialized inspections and repairs for a wide range of imaging equipment, including:

  • C-Arms
  • R/F Rooms (Radiography/Fluoroscopy)
  • Cath Labs
  • Portable X-Ray Systems

Our comprehensive service offerings include:

  • Equipment Inspections
  • Repair Service
  • Equipment De-installation and Relocation
  • PACS and DICOM Basic Troubleshooting

C-Arm Repair, Service, and Maintenance

C-arms are indispensable in various surgical and interventional procedures. Auxo Medical offers specialized C-arm repair, C-arm service, and C-arm maintenance to ensure these systems operate flawlessly. Our services cover a wide range of issues, including:

  • Image Quality Problems: Addressing blurriness, artifacts, or distortions.
  • Mechanical Issues: Repairing or lubricating joints and moving parts, and adjusting alignment.
  • Electrical Malfunctions: Repairing or replacing damaged wiring, connectors, and circuit boards.
  • Software Glitches: Troubleshooting and resolving image processing software issues.
  • X-Ray Tube Problems: Addressing issues affecting image quality and replacing damaged sensors.

Our C-arm service includes:

  • Visual Inspection: Checking for physical damage, wear, and tear.
  • Functionality Tests: Verifying proper operation of controls and movement.
  • Image Quality Assessment: Using phantoms to check contrast and resolution.
  • Calibration Checks: Ensuring the system is calibrated to manufacturer specifications.
  • Safety Features Verification: Confirming operational safety interlocks and emergency stops.
  • Radiation Safety: Testing radiation output and shielding integrity.
  • Electrical Safety: Performing electrical safety tests.
  • Software Checks: Ensuring up-to-date image processing software.

X-Ray Repair and Service

X-ray machines are fundamental diagnostic tools in healthcare. Auxo Medical provides comprehensive X-ray repair and X-ray service to maintain the reliability and accuracy of these systems. Our services address common issues such as:

  • Decreased Image Quality: Identifying and resolving blurriness, artifacts, and distortions.
  • Frequent Error Messages: Diagnosing and fixing error codes or alerts.
  • Inconsistent Performance: Addressing variability in functionality and slow processing times.
  • Physical Signs of Wear: Repairing or replacing damaged cables, connectors, and components.
  • Unusual Noises: Diagnosing and resolving grinding or irregular buzzing sounds.

Our X-ray service includes:

  • Component Diagnosis: Identifying faulty components like the X-ray tube or detector.
  • Electrical Repairs: Addressing wiring, connector, and power supply issues.
  • Mechanical Repairs: Lubricating and repairing moving parts.
  • Image Processing Repairs: Troubleshooting software and hardware issues affecting image quality.
  • Calibration and Testing: Recalibrating the system and verifying improvements post-repair.
  • Safety Feature Restoration: Repairing or replacing malfunctioning safety features.
  • Radiation Output Adjustment: Ensuring compliance with regulatory standards.

Fluoroscopy Repair

Fluoroscopy systems provide real-time imaging for a variety of procedures. Auxo Medical offers specialized fluoroscopy repair services to ensure these systems operate reliably. We address common problems such as:

  • Image Lag: Reducing delays in image display.
  • Distorted Images: Correcting geometric distortions and artifacts.
  • Radiation Output Issues: Ensuring proper radiation levels for safe and effective imaging.
  • Generator Malfunctions: Repairing or replacing faulty generators.
  • Image Intensifier Problems: Addressing issues with image intensifiers to maintain image clarity.

Why Choose Auxo Medical for Your Imaging Equipment Service Needs?

Auxo Medical is committed to providing exceptional imaging equipment service and repair. Here’s why you should choose us:

  • Experienced Engineers: Our highly skilled imaging equipment service engineers are experts in their field.
  • Comprehensive Service: We offer a full suite of services, from inspections to complex repairs.
  • Quick Turnaround Times: We understand the importance of minimizing downtime and provide rapid assessments and prompt repairs.
  • Cost Savings: We offer competitive pricing and can save you up to 40%-50% off OEM labor pricing.
  • Emergency Service: We provide 24/7 emergency service to address critical equipment malfunctions.
  • Full Documentation: Our Service Portal provides access to all necessary records for regulatory compliance.
  • Combined Service Contracts: We offer the opportunity to combine Biomedical, SPD, Anesthesia, and Imaging Service contracts for optimal service and savings.

Service Areas

Our field service engineers are strategically located across the Mid-Atlantic region, including:

Testimonials

Here’s what our satisfied customers are saying:

“Auxo’s scheduled maintenance program has reduced our downtime by at least two thirds [and] response to problems has been lightning fast and repairs performed the same day in most cases. Auxo’s overall performance has been outstanding.” – Director of Operations

“The Auxo Medical team has been amazing, by keeping some of our older equipment running as well as a new piece of equipment. They have also helped us update larger capital purchases for our surgery center. If you want reliable and fast service you couldn’t find a better team.” – MEDARVA Surgery Centers

Minimize Costs and Maximize Uptime

Auxo Medical is dedicated to helping healthcare facilities minimize downtime and reduce costs associated with imaging equipment service and repair. Our competitive pricing allows you to save up to 50% off original equipment manufacturer (OEM) labor pricing, making high-quality service more accessible. By choosing Auxo Medical as your service provider, you not only benefit from significant cost savings but also gain the flexibility to combine various service contracts into a streamlined package.

Contact Auxo Medical Today for C-Arm and X-Ray Repair and Service

Don’t let equipment issues compromise your practice. Trust Auxo Medical to quickly and efficiently maintain and repair your imaging equipment. Contact us today to request imaging service and repair and learn how we can help you keep your C-arms, X-ray machines, and fluoroscopy systems running smoothly and efficiently. Call our office at (888) 728-8448 or fill out the form below:

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 516MB

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C-Arm & Surgical Table - Auxo Medical

C-Arms and Portable X-Ray Machines Available at Auxo Medical

March 10, 2025
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In modern healthcare, advanced imaging equipment like C-Arms and portable X-ray machines is critical for accurate diagnostics, minimally invasive surgeries, and efficient patient care. At Auxo Medical, we provide healthcare facilities with top-tier imaging solutions, combining cutting-edge technology with affordability and reliability. Whether you’re a hospital, surgery center, veterinary clinic, or chiropractic practice, we offer a comprehensive range of new, refurbished, and reconditioned C-Arms and portable X-ray systems, backed by expert maintenance and repair services. Let’s explore how Auxo Medical can meet your imaging needs while ensuring cost-effectiveness and compliance.

C-Arms: Precision Imaging for Surgical Excellence

C-Arms are indispensable in surgical and diagnostic settings, delivering real-time fluoroscopic imaging to guide procedures with accuracy. At Auxo Medical, our catalog features over 30 high-quality C-Arms from trusted brands like OEC, Genoray, Siemens, Hologic, and Fuji, designed to enhance workflow and patient safety.

Why Choose Auxo Medical’s C-Arms?

  • Superior Image Quality: Advanced flat-panel detectors and pulsed fluoroscopy ensure crisp, detailed images.
  • Reduced Radiation Exposure: Innovative technology minimizes radiation exposure for patients and staff.
  • Enhanced Flexibility: Compact designs and orbital rotation allow optimal positioning in crowded ORs.
  • Diverse Applications: Ideal for orthopedics, pain management, cardiovascular procedures, and more.

Featured C-Arm Models

  1. OrthoScan Pulse Mini C-Arm with Flat Detector
    • Boasts the largest flat detector in its class, ideal for extremity imaging.
    • Pulsed fluoroscopy reduces radiation dose while maintaining image clarity.
  2. Hologic Fluoroscan InSight FD Mini C-Arm
    • Features a dual-field flat detector for high-resolution imaging.
    • Lightweight and maneuverable, perfect for orthopedic and pediatric applications.
  3. GE OEC 9900 Elite with Vascular Package
    • Equipped with a 9” image intensifier and specialized vascular imaging capabilities.
    • Supports complex interventional procedures with precision.
  4. Fuji Persona CS Compact C-Arm
    • Engineered with a 21cm cesium iodide flat panel for fast, precise positioning.
    • Ideal for minimally invasive surgeries and pain management.
  5. Ziehm Solo C-Arm
    • Ultra-compact design with an integrated monitor for crowded treatment areas.
    • Tailored for pain management and outpatient clinics.

We offer new, refurbished, and reconditioned options to suit every budget. Refurbished units undergo rigorous testing, calibration, and cosmetic upgrades, ensuring performance comparable to new equipment at a fraction of the cost.

Portable X-Ray Machines: Mobility Meets Diagnostic Power

For facilities requiring flexibility, Auxo Medical’s portable X-ray systems deliver high-quality imaging at the point of care. From emergency rooms to bedside diagnostics, our portable solutions combine ease of use, durability, and advanced digital capabilities.

Top Portable X-Ray Systems at Auxo Medical

  1. Acuity PDR+ Wireless Portable 5KW X-Ray System
    • Wireless digital radiography with a mobile stand for effortless maneuvering.
    • Compatible with DR e-series detectors for instant image capture.
  2. Vieworks ViVIX 14×17 Wireless CSI Flat Panel
    • Features advanced acquisition software and DICOM compatibility.
    • Robust imaging for trauma, ICU, and surgical applications.
  3. Amrad Dragon Elite & Classic Portable X-Ray
    • Rugged, reliable systems designed for high-frequency use.
    • Compact and lightweight, ideal for clinics and mobile healthcare units.
  4. Codonics Horizon GS Multi-Media Image Printer
    • Prints color and grayscale images on paper or film.
    • Integrates seamlessly with PACS and DICOM systems.

Whether you need a fully digital wireless system or a cost-effective refurbished unit, Auxo Medical ensures rapid delivery and installation, complete with FDA compliance documentation.

Comprehensive Imaging Equipment Services

At Auxo Medical, we don’t just sell equipment—we ensure it performs optimally throughout its lifespan. Our imaging equipment maintenance and repair services minimize downtime, reduce costs, and extend the longevity of your C-Arms, X-ray systems, and more.

Services We Provide

  1. Preventative Maintenance & Inspections

    • Visual inspections, functionality tests, and radiation safety checks.
    • Calibration to manufacturer specifications for consistent image quality.

  2. Emergency Repairs

    • 24/7 support for critical breakdowns, with a 4-hour response guarantee in the Mid-Atlantic region.
    • Component repairs for X-ray tubes, detectors, and software.

  3. Equipment Relocation & De-Installation

    • Expert handling for facility upgrades, renovations, or closures.
    • Compliance with safety standards during transport and reinstallation.

  4. PACS & DICOM Troubleshooting

    • Resolve connectivity, image retrieval, and storage issues.
    • Ensure seamless integration with hospital networks.

  5. End-of-Life Support

    • Continued service for older models no longer supported by OEMs.

Why Partner with Auxo Medical for Service?

  • Cost Savings: Save 40–50% on labor costs compared to OEM pricing.
  • Qualified and Skilled Imaging Equipment Engineers: Seasoned engineers with manufacturer-specific training.
  • Service Portal: Access real-time repair logs, compliance reports, and PM schedules.
  • Combined Contracts: Bundle imaging, biomedical, and sterile processing services for greater efficiency.

Your Imaging Solution Awaits

Auxo Medical is your one-stop partner for C-Arms, portable X-ray systems, and imaging equipment services. With our extensive inventory, certified technicians, and commitment to affordability, we empower healthcare providers to deliver exceptional care without compromising budgets.

Explore Our Catalog Today

Need Service or a Quote?

Trust Auxo Medical to keep your imaging systems running smoothly—because your success is our mission.

Field Service - Imaging Equipment

Keeping Your Imaging Equipment Running: C-Arm and X-Ray Solutions from Auxo Medical

February 24, 2025
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C-arms, X-ray systems, and fluoroscopy units are the workhorses of diagnostics and interventions. When these essential tools break down, the ripple effect can impact everything from patient schedules to your bottom line. Auxo Medical offers a comprehensive suite of services – including specialized C-arm repair, C-arm service, C-arm maintenance, X-ray repair, and X-ray service – designed to minimize disruptions and maximize the lifespan of your valuable imaging assets.

The Real Cost of Imaging Equipment Downtime

It’s easy to think of equipment repair as just a line item in your budget. But the true cost of downtime extends far beyond the price of parts and labor. Consider these factors:

  • Patient Delays and Dissatisfaction: When equipment is out of service, appointments are delayed, leading to patient frustration and potential loss of referrals.
  • Reduced Diagnostic Accuracy: Malfunctioning equipment can produce suboptimal images, potentially leading to misdiagnoses or the need for repeat studies.
  • Lost Revenue Opportunities: Every hour of downtime represents lost revenue from procedures that cannot be performed.
  • Increased Stress on Staff: Equipment failures create added pressure on your team, impacting morale and productivity.

Auxo Medical understands these challenges and is dedicated to providing responsive and effective solutions to keep your imaging department running smoothly.

A Proactive Approach: Service and Maintenance as an Investment

Rather than viewing equipment service as a reactive expense, consider it a proactive investment in the long-term health of your practice. Regular maintenance and timely repairs can:

  • Prevent Costly Breakdowns: Identifying and addressing minor issues before they escalate into major problems.
  • Extend Equipment Lifespan: Maximizing the return on your investment by keeping your equipment in optimal condition.
  • Ensure Accurate Imaging: Maintaining image quality for reliable diagnoses and treatment planning.
  • Minimize Downtime: Reducing the risk of unexpected equipment failures and disruptions to your workflow.

Auxo Medical: Your Partner for Comprehensive Imaging Solutions

Auxo Medical offers a full spectrum of services for a variety of imaging modalities, including:

  • C-Arms: Ensuring optimal performance for surgical and interventional imaging.
  • Radiography/Fluoroscopy (R/F) Rooms: Maintaining the reliability of your diagnostic imaging suites.
  • Catheterization (Cath) Labs: Providing specialized service for critical cardiac imaging systems.
  • Portable X-Ray Systems: Keeping your mobile imaging units ready for on-demand use.

Specialized Services for C-Arms, X-Ray, and Fluoroscopy Systems

Our expertise covers a wide range of services tailored to the unique needs of each type of imaging equipment:

C-Arm Services: Precision and Reliability for Surgical Imaging

From routine maintenance to complex repairs, Auxo Medical provides comprehensive C-arm service to ensure these critical systems operate with precision and reliability. Our services include:

  • Image Quality Optimization: Addressing issues such as blurriness, distortion, and artifacts.
  • Mechanical Adjustments and Repairs: Ensuring smooth and accurate movement of the C-arm.
  • Electrical Troubleshooting and Repair: Resolving power supply issues, wiring problems, and component failures.
  • Software Updates and Calibration: Keeping your system up-to-date and properly calibrated for optimal performance.

X-Ray Services: Maintaining Diagnostic Accuracy and Efficiency

Auxo Medical offers comprehensive X-ray repair and X-ray service to ensure your diagnostic imaging systems deliver accurate and reliable results. Our services include:

  • X-Ray Tube Replacement and Calibration: Ensuring optimal radiation output and image quality.
  • Detector Maintenance and Repair: Addressing issues with image sensors and processing.
  • Generator Troubleshooting and Repair: Resolving power supply and control system problems.
  • Safety Inspections and Compliance: Ensuring your system meets all regulatory requirements.

Fluoroscopy Services: Real-Time Imaging Expertise

Fluoroscopy systems require specialized expertise to maintain their real-time imaging capabilities. Auxo Medical provides fluoroscopy repair services to address common issues such as:

  • Image Intensifier Repair and Replacement: Maintaining image clarity and brightness.
  • Radiation Output Optimization: Ensuring safe and effective imaging.
  • Generator and Control System Repair: Addressing issues with power supply and system operation.
  • Software and Hardware Troubleshooting: Resolving issues affecting image processing and display.

What Sets Auxo Medical Apart?

When you choose Auxo Medical for your imaging equipment service needs, you benefit from:

  • Experienced and Certified Technicians: Our team is highly trained and experienced in servicing a wide range of imaging equipment.
  • Rapid Response Times: We understand the urgency of equipment failures and strive to provide prompt and efficient service.
  • Cost-Effective Solutions: We offer competitive pricing and flexible service agreements to meet your budget.
  • Comprehensive Service Coverage: We provide a full range of services, from routine maintenance to emergency repairs.
  • Commitment to Customer Satisfaction: We are dedicated to providing exceptional service and building long-term relationships with our clients.

Serving the Mid-Atlantic Region

With strategically located field service engineers, Auxo Medical provides rapid response and comprehensive service throughout Virginia, Washington D.C., Maryland, and North Carolina.

Don’t Wait for a Breakdown: Contact Auxo Medical Today

Protect your investment and ensure the reliability of your imaging equipment. Contact Auxo Medical today to discuss your service needs and learn how we can help you keep your C-arms, X-ray systems, and fluoroscopy units running smoothly and efficiently. Call our office today at (888) 728-8448 or fill out the form below:

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 516MB

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