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Virginia Medical & Lab Equipment Maintenance, Repair, and Equipment Sales – Auxo Medical

Auxo Medical proudly serves the Commonwealth of Virginia with comprehensive medical and lab equipment maintenance, preventative maintenance (PM) programs, inspections, calibrations, and repairs. Headquartered in Richmond, VA, Auxo Medical has been a trusted partner in the Mid-Atlantic region for over 25 years, delivering reliable service to hospitals, outpatient facilities, clinics, and research labs. If your Virginia facility needs dependable preventive maintenance or urgent repairs, Auxo Medical is ready to respond quickly with OEM-trained technicians and a broad range of equipment experience.


Why Virginia Facilities Choose Auxo Medical

  • Trusted regional presence: A robust Virginia service area that includes Richmond, Chesterfield, Charlottesville, Roanoke, Newport News, Norfolk, Virginia Beach, Fredericksburg, Alexandria, Arlington, and surrounding areas.
  • Experienced technicians: AAMI Certified Biomedical Equipment Technicians (CBETs) on staff, with OEM certifications and ongoing training to keep skills current.
  • Comprehensive scope: Preventative maintenance, inspections, calibrations, and repairs across biomedical, sterile processing, anesthesia, and imaging equipment.
  • Brand-agnostic service: Maintenance and repair for equipment from a wide range of brands, including Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.
  • Equipment lifecycle support: New and refurbished equipment options, loaner gear to minimize downtime, and equipment upgrades or refurbishments as needed.

Auxo Medical - Medical Equipment Maintenance and RepairCore Service Areas in Virginia

Auxo Medical’s Virginia service offering covers preventive maintenance, inspections, calibrations, and repairs for:

  • Sterile Processing Equipment (SPD): Autoclaves, sterilizers, washer-disinfectors, ultrasonic cleaners, steam generators.
  • Biomedical Equipment: Patient monitors, ECG machines, surgical tables, surgical lights, stretchers, electrosurgical units, exam tables, ventilators, and more.
  • Anesthesia Equipment: Anesthesia machines, monitors, booms, and all related subsystems.
  • Imaging Equipment: C-Arms, R/F rooms, cath labs, portable X-ray systems, and related imaging suites.

In addition to in-depth service for these categories, Auxo Medical emphasizes ongoing PM plans and rapid repair capabilities to maintain high patient safety standards and equipment uptime in Virginia facilities.


Preventative Maintenance Plans (PM Plans)

Preventative maintenance is the cornerstone of keeping medical and lab equipment reliable and compliant. Auxo Medical provides PM plans that align with industry standards (AAMI and NFPA99) and manufacturer recommendations. Key benefits include:

  • Reliability: Regular inspections and calibrations reduce unexpected downtime.
  • Compliance: Services align with Joint Commission standards and regulatory expectations.
  • Lifespan extension: Routine maintenance extends the life of critical devices such as autoclaves, sterilizers, anesthesia machines, patient monitors, and imaging systems.
  • Downtime minimization: Predictive maintenance helps avoid costly outages that disrupt patient care or research activities.
  • Cost savings: PM contracts can deliver meaningful savings on labor, parts, and equipment costs (as highlighted by potential 30–40% reductions in certain scenarios).

Auxo Medical’s PM plans are designed to fit facilities of various sizes and budgets, with options for scalable coverage across biomedical, SPD, anesthesia, and imaging equipment.


The Value of OEM- trained, CBET Technicians

Auxo Medical’s Virginia team includes AAMI Certified Biomedical Equipment Technicians (CBETs), ensuring that service is performed to the highest standards. Benefits include:

  • Manufacturer-aligned maintenance and repair: Technicians are factory-trained by manufacturers such as Steris, Tuttnauer, Mindray, GE Healthcare, and others.
  • Accurate inspections and calibrations: Stringent testing and documentation support regulatory surveys and medical record accuracy.
  • Safe, compliant repairs: Replacements and fixes adhere to OEM specifications, safeguarding patient safety and equipment performance.
  • Ongoing education: The team receives continuing education to stay current with evolving equipment technologies and standards.

Equipment Categories and Examples We Service

Auxo Medical provides comprehensive service across several major equipment categories in Virginia:

  • Biomedical Equipment
    • Patient monitors
    • ECG machines
    • Surgical tables
    • Surgical lights
    • Stretchers
    • Exam tables
    • Ventilators
    • Electrosurgical units
    • And more
  • Sterile Processing Equipment
    • Sterilizers and autoclaves
    • Washer-disinfectors
    • Ultrasonic cleaners
    • Boilers
    • And related SPD devices
  • Anesthesia Equipment
    • Anesthesia machines
    • Monitors and booms
    • Oxygen sources, vaporizers, flowmeters
    • Scavenging systems and breathing circuits
    • High/low-pressure systems
  • Imaging Equipment
    • C-arms (e.g., GE OEC 9800/9900)
    • Radiography and fluoroscopy systems
    • Portable X-ray systems
    • Cath labs and R/F rooms
    • PACS and DICOM troubleshooting

Brands commonly serviced in Virginia include Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.


New and Refurbished Medical & Lab Equipment

In addition to maintenance and repair, Auxo Medical offers new and refurbished medical and lab equipment in Virginia. This provides facilities with cost-effective options to upgrade or expand capabilities without paying full OEM prices. The refurbished gear undergoes rigorous testing and refurbishment to meet high safety and performance standards, delivering reliable instruments at a fraction of new-equipment costs.

Facilities can explore a broad Medical Equipment Catalog online to find suitable solutions, spanning varied workflows and specialties. Whether purchasing a single piece or deploying a complete system upgrade, Auxo Medical aims to match equipment to a facility’s specific needs and budget.


Quotes, Requests, and the Service Portal

Virginia customers can easily initiate service through the online quote and repair request form. The process is straightforward:

  • Fill out a short form to request a PM quote or repair service.
  • Optional: Upload an equipment list to receive a tailored preventative maintenance plan estimate.
  • Access the Auxo Medical Service Portal for ongoing contract management, equipment inventory tracking, and real-time case updates (for current service plan holders).

The Service Portal also enables extraction of repair and maintenance history for surveys and budget planning, making it a valuable tool for facilities managing multiple assets.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Maximum file size: 104.86MB

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Service Area Details and Local Contact

Auxo Medical’s Virginia service presence covers key cities and surrounding communities, ensuring rapid response times and on-site support when needed. For general inquiries, the headquarters contact in Virginia is:

  • Address: 5401 Distributor Drive, Richmond, VA 23225
  • Toll-Free: (888) 728-8448
  • Local: (804) 233-4424
  • Fax: (888) 420-9471
  • Hours: Monday–Friday, 8:00 am–4:30 pm; weekends closed

Auxo Medical emphasizes a customer-first approach, with a commitment to reducing downtime and maintaining high uptime for Virginia healthcare facilities and research labs.


Testimonials and Customer Feedback

The Auxo Medical Virginia team highlights the importance of customer satisfaction and long-term partnerships. Across reviews and case studies from hospitals, ambulatory surgery centers, and research facilities, clients commend:

  • Quick response to service calls
  • Thorough PM inspections and timely repairs
  • Knowledgeable, friendly, and professional technicians
  • Trust and reliability across long-term contracts
  • Significant cost savings and improved TCO (Total Cost of Ownership)

These testimonials underscore Auxo Medical’s dedication to delivering consistent, high-quality service in Virginia.


Why Choose Auxo Medical for Your Virginia Facility

  • Local expertise with national resources: You get the benefits of a regional specialist with the support of a broad network, ensuring fast response and access to OEM parts.
  • Full-service partner: From PM plans and inspections to repairs and equipment upgrades, Auxo Medical covers the complete lifecycle of your medical and lab equipment.
  • Cost-conscious solutions: Access to PM programs, cost-saving contracts, and refurbished equipment options helps manage budgets without compromising safety or performance.
  • Transparent service and reporting: Detailed diagnostic, repair, and calibration reports support regulatory compliance and internal records.
  • Accessible service portal: Real-time updates, inventory management, and historical data streamline surveys, audits, and planning.

How to Get Started

  1. Visit the Virginia service page or contact Auxo Medical to discuss your needs, whether you require preventive maintenance, urgent repairs, or a combination of services.
  2. Request a PM quote or repair service through the online form. Upload an equipment list if you want a tailored PM plan.
  3. Explore equipment options in the Medical Equipment Catalog for new or refurbished devices.
  4. Consider enrolling in a PM program to maximize uptime and minimize downtime costs.

Auxo Medical is ready to help Virginia facilities optimize performance, ensure safety, and extend the life of essential medical and lab equipment.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Maximum file size: 104.86MB

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Frequently Asked Questions (FAQ)

  • Do you service personal equipment in Virginia?
    • No, Auxo Medical services medical and laboratory equipment for healthcare facilities and research institutions.
  • What brands do you service in Virginia?
    • A wide range including Steris, Amsco, Skytron, Midmark, Tuttnauer, Getinge, Hill-Rom, GE Healthcare, OEC, Philips, Lancer, Mindray, Edan, and more.
  • Can Auxo Medical help with imaging equipment?
    • Yes, including C-arms, R/F rooms, cath labs, and portable X-ray systems.
  • Is there a service portal for current customers?
    • Yes, the Auxo Medical Service Portal provides access to maintenance history, work orders, and reports.

Medical Equipment Inspections, Maintenance & Repairs: The Auxo Medical Advantage

Regular inspections, proactive maintenance, and timely repairs are essential to keep medical and laboratory devices reliable, safe, and compliant. Auxo Medical combines expert field service, certified technicians, and scalable maintenance programs to minimize downtime, extend asset lifecycles, and protect patient care standards. Whether you run a single clinic or a large hospital campus, our approach helps control costs while preserving equipment performance.

Auxo Medical - Medical Equipment Maintenance and RepairWhy proactive maintenance matters

Uptime is a patient safety imperative. Routine service and preventive maintenance prevent unexpected breakdowns, reduce emergency repair costs, and keep devices operating to manufacturer specifications. Regular inspections, calibrations, and planned repairs safeguard accuracy, improve reliability, and support regulatory expectations. We tailor maintenance strategies to your clinical workflows, asset mix, and budget, delivering predictable support with minimal operational disruption.

Our maintenance and repair offerings

Auxo Medical provides end-to-end service for a wide range of medical and laboratory equipment. Our programs are designed to be cost-effective, scalable, and easy to manage, with a focus on quality, compliance, and clear service documentation.

  • Biomedical equipment service
    • Inspections, preventive maintenance, calibration, and repairs for patient monitors, ECGs, surgical tables, exam tables, OR lighting, stretchers, ventilators, and more.
    • AAMI-certified biomedical equipment technicians (CBETs) on staff, aligning service with NFPA99 and AAMI guidelines.
    • Comprehensive diagnostic, repair, and calibration reporting for records and surveys.
    • Access to loaner equipment across categories to minimize downtime during maintenance or repairs.
    • Broad brand coverage to support diverse clinical environments and asset inventories.
  • Sterile processing equipment service
    • Preventive maintenance and repair for sterilizers, autoclaves, washer-disinfectors, ultrasonic cleaners, and steam generators.
    • Focus on Joint Commission readiness and reliable daily sterilization workflows.
    • Proactive issue detection to extend equipment life, improve efficiency, and prevent interruptions in sterile processing.
    • Brand-agnostic support across leading SPD manufacturers to keep sterilization programs compliant and efficient.
  • Anesthesia equipment service
    • Preventive and corrective maintenance for anesthesia machines, monitors, and booms.
    • Manufacturer-aligned practices with CBET-level expertise and training from major brands.
    • Thorough attention to all subsystems, including gas delivery, monitors, vaporizers, scavenging, and safety systems.
  • Imaging equipment service
    • Inspections and repairs for C-arms, R/F rooms, cath labs, and portable X-ray systems.
    • Field service engineers ready for equipment de-installation, relocation, PACS and DICOM troubleshooting, and performance validation.
    • Support for hospitals, surgery centers, veterinary clinics, and specialty practices to maintain imaging reliability and safety.

Our process: from inspection to documentation

  • Inspections: Routine checks to verify performance, safety features, and manufacturer recommendations.
  • Calibrations: Precise adjustments to ensure measurements and indications meet clinical standards.
  • Repairs and parts: Timely fault resolution with access to a broad parts catalog to minimize downtime.
  • Documentation: Clear service reports, calibration certificates, and maintenance histories for audits and asset management.
  • Downtime-minimizing options: Loaner equipment and coordinated service windows to fit your operations.

Our technicians are trained to execute complex tasks across multiple disciplines, ensuring cohesive service across your asset ecosystem. The goal is to prevent problems, extend useful life, and maintain peak performance.

Brands we service and support

We maintain and repair equipment from a wide range of leading manufacturers, enabling us to support diverse fleets and OEM specifications. Representative brands we frequently service include:

  • Steris
  • Midmark
  • Tuttnauer
  • Skytron
  • Stryker
  • Hill-Rom
  • Welch Allyn
  • GE Healthcare
  • Philips
  • Medtronic
  • Getinge
  • Mindray
  • Edan
  • And many additional OEMs across biomedical, surgical, imaging, and sterile processing lines

This breadth allows us to tailor maintenance plans to your exact asset mix, whether you rely on sterilizers, anesthesia machines, patient monitors, or imaging equipment.

Service footprint: field service throughout many states

A strong wide reach is central to our service model. We maintain field service capability across multiple states and regions to deliver preventive maintenance, calibration, and repairs where you operate. The network is designed to shorten response times, minimize downtime, and provide consistent service quality whether you’re in a metropolitan hub or a regional facility. If your site is outside standard coverage, we typically arrange coordinated service through trusted partner channels to maintain continuity of care.

Why Auxo Medical stands out

  • Expert, certified technicians: Our biomedical engineers and technicians bring deep knowledge of equipment physiology, regulatory requirements, and clinical workflows. Ongoing manufacturer training keeps us current with new models and service practices.
  • OEM-aligned maintenance: Preventive maintenance and repairs mirror original manufacturer specifications to preserve device performance and safety.
  • Comprehensive reporting: Detailed service records, calibration certificates, and maintenance histories support audits, accreditation surveys, and asset management.
  • Flexible maintenance programs: From preventive maintenance contracts to on-demand repair support, we tailor plans to fit budgeting and clinical priorities.
  • OEM-equivalent warranties on refurbished components: When applicable, refurbished assets come with parity warranties that provide confidence in long-term performance.
  • Asset lifecycle optimization: In addition to maintenance and repairs, we assist with upgrades, refurbishments, and cost-conscious asset refresh strategies to maximize total cost of ownership.

Service portal, quotes, and next steps

  • Quick quotes: We prepare tailored preventative maintenance or repair quotes based on your facility’s asset mix, patient population, and scheduling constraints.
  • Equipment lists: Provide an up-to-date list of assets to receive targeted maintenance plans and pricing guidance.
  • Service portal: A secure portal that lets active service agreement clients track work orders, view maintenance histories, and manage service requests in real time.
  • Transparent communication: We emphasize proactive updates, clear expectations, and thorough documentation so you always know the status of your equipment.

If you’re ready to explore a preventative maintenance plan, an on-site inspection, or a comprehensive repair program, we can help you assess options, quantify potential savings, and design a roadmap that aligns with clinical goals and budget realities.

What facilities say about our maintenance and repair services

Clients consistently highlight our responsiveness, technical depth, and ability to keep critical equipment online during renovations and transitions. Testimonials emphasize quick response times, expert issue diagnosis, and smoother operation across sterilization, imaging, and bedside devices. These experiences reflect our commitment to dependable service that supports patient care and operational efficiency.

Asset strategy: upgrades, refurbishments, and conversion

Auxo Medical doesn’t just fix problems; we partner with you to optimize asset performance over time. In addition to routine maintenance and repairs, we offer:

  • Upgrades: Refresh aging equipment with modern capabilities to improve efficiency and outcomes.
  • Refurbishments: Reconditioned devices that meet or exceed OEM standards, often with favorable warranty terms.
  • Onsite refurbishments: In some cases, refurbishments can be done at your site to minimize disruption.
  • Trade-offs and budgeting: We help balance upfront costs with lifecycle savings to maximize return on investment.

By combining maintenance discipline with lifecycle optimization, facilities can achieve higher uptime, safer operations, and lower total cost of ownership.

How to start

  • Reach out to discuss your maintenance and repair needs.
  • Request a tailored maintenance plan or repair quote based on your current equipment list.
  • Access the service portal for ongoing management and reporting.
  • Consider an upgrade or refurbishment program to extend the life of critical devices.

Auxo Medical is dedicated to helping healthcare facilities sustain reliable operations, safeguard patient safety, and manage asset performance through proactive maintenance, precise calibration, and responsive repairs.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

Maximum file size: 104.86MB

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Field Service - Imaging Equipment

C-Arm Preventative Maintenance and Repair: Trust Auxo Medical

C-Arms are central to intraoperative imaging, guiding procedures from navigation to verification. Keeping them calibrated, reliable, and safe requires a focused approach to preventative maintenance and rapid repair. Auxo Medical offers specialized, OEM-aligned care for C-Arms, backed by factory-trained technicians, comprehensive documentation, and a nationwide service footprint.

Why C-Arm maintenance matters

  • Image quality and patient safety: Regular calibration and system checks ensure optimal image fidelity and dependable safety features.
  • Procedure uptime: Proactive maintenance minimizes unplanned downtime that can delay surgeries or interventional tasks.
  • Radiation safety and compliance: Routine checks support regulatory compliance and dose management responsibilities.
  • Total cost of ownership: Preventive care reduces major repairs, extends equipment life, and preserves resale value.

We tailor C-Arm maintenance programs to your facility’s case mix, throughput, and budget, delivering consistent performance with minimal disruption.

What our C-Arm service covers

Our C-Arm services span the full lifecycle of the imaging console, detector, and mechanical assembly, ensuring the system stays within manufacturer specifications and clinical requirements. Our trained engineers diagnose, calibrate, repair, and validate performance across all critical subsystems.

  • System inspections: Visual audits of cables, connectors, gantry movement, and ergonomics.
  • Image chain calibration: Detector gain, flat-field corrections, brightness/contrast alignment, and pixel performance checks.
  • Geometric calibration and alignment: Ensuring accurate spatial registration between the X-ray source, detector, and patient.
  • Radiation safety and dose metrics: Verification of output, exposure limits, shielding, and interlocks.
  • Motorized gantry and positioning: Service of movement, speed, and precise positioning routines.
  • System diagnostics and fault resolution: On-site troubleshooting with access to a broad parts catalog.
  • Preventive maintenance kit integration: OEM-aligned kits and updates to minimize downtime and preserve warranty terms.
  • Documentation: Calibration certificates, service reports, and maintenance histories for audits and surveys.

Brand-agnostic approach with deep OEM knowledge lets us customize maintenance plans for your specific C-Arm model and workflow.

Our preventive maintenance program

  • Preventative Maintenance Agreements for OEC 9800 and 9900 C-Arms
  • Scheduled PM visits: Regularly timed inspections, calibration checks, and preventative tasks per manufacturer guidance.
  • Performance verification: Image quality tests, geometry checks, and detector performance assessments.
  • Safety and compliance checks: Interlocks, warning systems, shielding integrity, and observer safety precautions.
  • Parts readiness: On-hand spare parts and calibration tools to accelerate repairs and reduce callbacks.
  • Documentation discipline: Detailed reports and certificates to support internal QA and regulatory surveys.
  • Flexible scheduling: Maintenance windows designed to fit OR schedules and patient care needs.
  • Remote support options: Remote diagnostics and PACS/DICOM sanity checks where applicable.

When repairs are needed

  • Warning signs: Degraded image quality, misalignment, artifact production, unexpected dose fluctuations, or abnormal system alarms.
  • Quick-response protocol: Rapid on-site diagnostics, prioritized parts, and transparent timelines.
  • Salvage and refurbishment options: In some cases, refurbishment or replacement of select components can restore performance at a fraction of new-equipment cost.

Why choose Auxo Medical for your C-Arm needs

  • OEM-aligned maintenance: Services mirror manufacturer specifications to protect performance and safety.
  • Factory-trained technicians: Engineers with direct training on C-Arm platforms and related imaging workflow.
  • On-hand parts and kits: Ready access to common components and calibration tools to shorten downtime.
  • Thorough documentation: Clear calibration records and maintenance histories for audits and accreditation.
  • Nationwide field coverage: Responsive service teams across multiple states to minimize downtime.
  • Customer-focused support: Transparent communication, flexible scheduling, and proactive problem-solving.

Access to value-added capabilities

  • Service portal access: Track work orders, view maintenance histories, and manage service requests in real time.
  • Imaging workflow support: PACS/DICOM troubleshooting to bolster image transfer and storage integrity.
  • Upgrades and refurbishments: Guidance on modernizing or refurbishing C-Arm setups to improve performance and cost efficiency.
  • Cost savings: Competitive pricing and bundled service options to maximize value.

Getting started

  • Request a C-Arm PM quote or repair quote: Share your model, throughput, and service needs for a tailored plan.
  • Schedule a site assessment: On-site evaluation to calibrate maintenance needs to your clinical workflow.
  • Access the service portal: Manage service requests and view maintenance histories in real time.
  • Consider upgrades or refurbishments: Explore cost-conscious options to extend peak performance.

Auxo Medical is dedicated to helping healthcare facilities sustain reliable intraoperative imaging, safeguard patient safety, and optimize asset performance through proactive C-Arm maintenance, precise calibration, and responsive repairs.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 104.86MB

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Field Service - Imaging Equipment

Imaging Equipment Service & Repair: C-Arms, R/F Rooms, X-Ray & More — Auxo Medical

Auxo Medical provides comprehensive imaging equipment service and repair for a wide range of modalities, including C-Arms, radiography/fluoroscopy rooms, cath labs, portable X-ray systems, and more. With a focused Mid-Atlantic footprint and nationwide service options, Auxo helps facilities maximize uptime, safety, and regulatory compliance while reducing maintenance costs.

What we service and repair

  • C-Arms and fluoroscopy systems
  • Radiography and fluoroscopy rooms
  • Cath labs
  • Portable X-ray systems
  • Related imaging peripherals and components
  • Inspections, diagnostics, preventive maintenance, and repairs
  • De-installation and relocation of imaging equipment
  • PACS and DICOM troubleshooting to optimize imaging workflows
  • Software checks, calibration, and safety verifications

Our approach to imaging service and repair

  • Field service engineers located across the Mid-Atlantic region for fast, local response
  • Competitive pricing with substantial savings on OEM labor (up to 40–50% off)
  • Comprehensive service offerings from inspections to full-service repairs
  • Access to service portal for documentation, calibration certificates, maintenance logs, and repair reports
  • Emphasis on safety, radiation protection, electrical safety, and regulatory compliance

Why choose Auxo Medical for imaging equipment

  • Rapid turnaround times to minimize downtime and preserve patient care quality
  • 24/7 emergency repair support to address after-hours failures
  • Ability to combine imaging with biomedical, SPD, and anesthesia service contracts for streamlined management and potential cost savings
  • Expertise with a broad range of manufacturers and systems (GE, Fuji, Siemens, Philips, Shimadzu, and more)
  • Thorough documentation and regulatory ready records via the service portal

Service levels and what’s included

  • Equipment inspections: visual checks, functionality tests, image quality assessments, calibration, and safety verifications
  • Repair services: component diagnosis, electrical and mechanical repairs, image processing troubleshooting, and safety feature restoration
  • De-installation and relocation: assistance with moving imaging systems during renovations, upgrades, or site changes
  • PACS and DICOM troubleshooting: connectivity, image retrieval, user access, storage, and transfer resolution
  • Software checks: ensuring imaging software and interoperability stay up to date

Regional coverage: Mid-Atlantic focus

  • Primary field service footprint in Virginia, Maryland, Washington, DC, and North Carolina
  • Fast response and on-site service designed to minimize downtime in busy clinical environments
  • Option to extend services beyond the Mid-Atlantic through Auxo Medical’s broader network and service offerings

How to request imaging service and repair

  • Complete the Imaging Service and Repair request form on the Auxo Medical website
  • Provide equipment details, location, and an overview of the issue
  • Attach any relevant documentation or equipment lists to help accelerate a accurate quote
  • Optional: share your ZIP code and preferred service window to help schedule a visit

Documentation and regulatory readiness

  • Access full documentation for your imaging equipment through the Service Portal
  • Calibration certificates, maintenance logs, and repair reports are stored for regulatory audits and compliance needs
  • Aids in meeting FDA, state health department, and internal institutional requirements

Customer value and outcomes

  • Reduced downtime and faster problem resolution for critical imaging systems
  • Cost-effective maintenance with significant OEM-labor savings
  • Coordinated service across multiple modalities through bundled contracts
  • Improved imaging reliability and patient care through proactive inspections and timely repairs

Frequently asked questions

  • Do you service C-Arms and portable X-ray systems? Yes — we service C-Arms, radiography/fluoroscopy rooms, cath labs, and portable X-ray systems, among others.
  • Do you offer 24/7 emergency imaging service? Yes — Auxo Medical provides around-the-clock emergency service to minimize downtime. *Pre-existing active imaging service agreement required.
  • Can I bundle imaging with other service lines? Yes — combining biomedical, SPD, anesthesia, and imaging service contracts can improve efficiency and reduce total cost of ownership.
  • What regions do you serve for imaging equipment? The Mid-Atlantic region is a primary focus (Virginia, Maryland, Washington, DC, North Carolina), with broader capabilities via Auxo Medical’s network.

Trust Auxo Medical as your Medical Imaging Service Provider

If you’re seeking reliable imaging equipment service and repair, or you’d like a tailored maintenance plan for your facility, contact Auxo Medical today to request imaging service and repair. Our team will assess your equipment, provide a transparent quote, and outline a maintenance strategy designed to keep your imaging systems operating at peak performance.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 104.86MB

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Field Service - Imaging Equipment

Expert Solutions for Imaging Equipment Service & Repair from Auxo Medical

In today’s healthcare environment, accurate diagnosis and effective treatment depend heavily on high-quality imaging equipment such as X-ray machines, C-arms, ultrasound devices, and more. Ensuring that these sophisticated devices operate at peak performance is critical for patient care, safety, and compliance. Auxo Medical specializes in providing expert service, maintenance, and repair solutions for all types of medical imaging equipment.


Why Choose Auxo Medical for Imaging Equipment Service & Repair?

1. Skilled Certified Technicians and Engineers

Our team comprises highly trained, industry-certified technicians with extensive experience in servicing a wide range of imaging systems. We understand the complexity of modern imaging technology and deliver precise diagnostics and repairs.

2. Comprehensive Service & Maintenance

From routine preventive maintenance to emergency repairs, Auxo Medical offers comprehensive service plans tailored to your facility’s needs. Regular maintenance reduces downtime, extends equipment lifespan, and ensures optimal image quality.

3. Fast Response & Minimal Downtime

We recognize how critical imaging equipment is to your operations. Our rapid response team minimizes downtime, ensuring your imaging systems are back online quickly, so your patients receive timely diagnoses.

4. Equipment Calibration & Performance Validation

Accurate imaging is essential for diagnosis. We provide calibration and performance validation services to ensure your devices meet industry standards and deliver precise results.

5. Cost-Effective & Reliable Solutions

We offer quality refurbished equipment and cost-effective service plans, helping your facility stay within budget while maintaining high standards of care and compliance.


Why Reliability Matters in Imaging Equipment

Malfunctioning or poorly maintained imaging devices can lead to inaccurate diagnoses, treatment delays, and regulatory issues. Partnering with Auxo Medical ensures your imaging equipment remains reliable, safe, and compliant with industry regulations.


Trust Auxo Medical for Your Imaging Equipment Needs

Our dedicated team is committed to providing expert, reliable, and affordable solutions for all your imaging service and repair needs. We help you maintain the highest standards of patient care through equipment that performs flawlessly.

Visit www.auxomedical.com or call (888) 728-8448 today to learn more about our imaging equipment services and repair solutions.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 104.86MB

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Auxo Medical — Your Partner in Ensuring Accurate, Reliable, and Safe Imaging Technology.

Field Service - Imaging Equipment

Imaging Equipment Service & Repair by Auxo Medical

Auxo Medical provides specialized inspections and repairs for C‑arms, radiography/fluoroscopy (R/F) rooms, catheterization labs, and portable X‑ray systems. Our field service engineers support hospitals, surgery centers, veterinarian clinics, and chiropractors with equipment inspections, repairs, equipment de‑installation and relocation, and PACS/DICOM troubleshooting—helping you maintain reliability and efficiency at an affordable price.

Modalities we service

  • C‑Arms
  • R/F Rooms
  • Cath Labs
  • Portable X‑Ray Systems

Sample manufacturers/systems:

  • GE Healthcare (OEC 9800/9900, Innova 2100), Fuji, Siemens, Philips, Shimadzu

Levels of service and support

  • Equipment inspections
  • Repair service
  • Equipment de‑installation and relocation
  • PACS and DICOM basic troubleshooting

How to know if you need service

  • Decreased image quality: blurriness, artifacts, or distortions
  • Frequent error messages: recurring codes/alerts; failure to complete standard operations
  • Inconsistent performance: variable functionality, slow processing, response delays
  • Physical signs of wear: damaged cables/connectors/components
  • Unusual noises: grinding or irregular buzzing during operation
  • User complaints: operator reports of malfunctions
  • Compliance requirements: FDA, state, or organizational standards necessitating maintenance
  • Manufacturer end‑of‑life support: approaching EOL from the OEM—contact Auxo Medical for continued support

Equipment inspections

  • Visual inspection: check physical condition; assess cables/connectors for wear or fraying
  • Functionality tests: verify controls and smooth mechanical movement
  • Image quality assessment: phantom testing; confirm contrast and resolution
  • Calibration checks: validate system calibration to manufacturer specifications
  • Safety features verification: test interlocks and emergency stops
  • Radiation safety: verify shielding integrity; test radiation output to safety standards
  • Electrical safety: grounding and leakage current tests
  • Software checks: confirm image‑processing software is up to date

Repair service

  • Component diagnosis: identify faulty components (e.g., X‑ray tube, detector)
  • Electrical repairs: wiring/connector repair or replacement; power supply and circuit board issues
  • Mechanical repairs: lubricate/repair joints and moving parts; adjust C‑arm alignment and positioning
  • Image processing repairs: troubleshoot processing software; address tube/detector issues; replace/repair imaging sensors
  • Calibration and testing: recalibrate post‑repair; verify image quality improvements
  • Safety feature restoration: fix interlocks and emergency stops
  • Radiation output adjustment: set output to meet regulatory standards

Equipment de‑installation and relocation

We support moves driven by:

  • Facility renovation or space optimization
  • New equipment acquisition or technological upgrades
  • Changes in clinical workflow or service expansion
  • Compliance with updated regulations
  • Equipment malfunction/upgrade, ownership or management changes
  • Cost‑reduction initiatives

PACS and DICOM basic troubleshooting

  • Connectivity issues: ensure modality–PACS network links are functioning
  • Image retrieval problems: verify images are sent/received correctly and PACS DB is operational
  • User access issues: confirm credentials and permissions
  • Storage concerns: assess capacity and backup procedures for archives
  • Failed transfers: investigate causes of unsuccessful DICOM transfers

Why Auxo Medical

  • Quick turnaround in the Mid‑Atlantic: field engineers across Virginia, Washington D.C., Maryland, and North Carolina for rapid assessment and repair
  • Combine service contracts: bundle Biomedical, SPD (Sterile Processing Department), Anesthesia, and Imaging for streamlined management and cost savings
  • 24/7 emergency repair services: available 365 days a year
    Note: After‑hours service (4:30 pm–8:00 am) carries a 4‑hour minimum labor charge
  • Service Portal access: calibration certificates, maintenance logs, repair reports, and scheduling for active agreement holders—supporting regulatory needs
  • Significant savings: minimize costs with up to 40–50% off OEM labor pricing

Service areas

  • Rapid imaging support: Mid‑Atlantic Region (Virginia, Washington D.C., Maryland, North Carolina)
  • Field service locations for other services (Sterile processing, anesthesia and/or biomedical equipment): Virginia, Maryland, Washington, DC, North Carolina, South Carolina, East Tennessee (Chattanooga–Knoxville), Grand Rapids, MI, Lexington, KY, Tampa, FL (Central Florida), Atlanta, GA, Dayton, OH (Central & Western Ohio)

Frequently asked questions

Q: Which imaging modalities do you service?
A: C‑arms, R/F rooms, cath labs, and portable X‑ray systems.

Q: Do you support PACS and DICOM troubleshooting?
A: Yes—connectivity, image transfer/retrieval, user access, storage capacity/backup, and failed DICOM transfers.

Q: Can you de‑install and relocate imaging systems?
A: Yes—for renovations, workflow changes, service expansion, upgrades, regulatory compliance, and more.

Q: What brands and systems can you work on?
A: A sample includes GE Healthcare (OEC 9800/9900, Innova 2100), Fuji, Siemens, Philips, and Shimadzu.

Q: Do you provide emergency repairs?
A: Yes, 24/7/365. After‑hours calls (4:30 pm–8:00 am) have a 4‑hour minimum labor charge. *Active service agreement required

Q: How do you help with compliance and documentation?
A: We perform radiation and electrical safety checks, calibration validation, and provide full documentation via our Service Portal for active service clients.

Q: Where do you offer the fastest on‑site response?
A: Across the Mid‑Atlantic (VA, DC, MD, NC) with strategically located field engineers.

Ready to schedule imaging equipment service?

If your imaging equipment is down, showing error codes, or delivering poor images, request a service quote/repair visit today. Auxo Medical’s engineers will quickly diagnose, repair, and document your system—so you can keep patient care on track.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

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Field Service - Imaging Equipment

Imaging Equipment Service & Repair on C-Arms, R/F Rooms, X-Ray & More

At Auxo Medical, we specialize in providing expert imaging equipment service and repair for a wide range of modalities including C-Arms, radiography/fluoroscopy (R/F) rooms, catheterization labs, and portable X-ray systems. Our skilled field service engineers support hospitals, surgery centers, veterinary clinics, chiropractors, and more, ensuring your imaging equipment performs reliably and efficiently.


Why Choose Auxo Medical for Imaging Equipment Maintenance and Repair?

Downtime of imaging equipment can critically impact patient care and operational efficiency. We understand the urgency of keeping your imaging systems fully functional. That’s why we offer:

  • Rapid response and quick turnaround times throughout the Mid-Atlantic region (Virginia, Washington D.C., Maryland, North Carolina)
  • Comprehensive inspections, repairs, and calibrations by factory-trained engineers
  • Equipment de-installation and relocation services for facility upgrades or remodeling
  • PACS and DICOM troubleshooting to maintain seamless image storage and transfer workflows
  • Competitive pricing with up to 40-50% savings on OEM labor rates

Our engineers service major manufacturers including GE Healthcare (OEC 9800/9900, Innova 2100), Fuji, Siemens, Philips, and Shimadzu.


Imaging Equipment and Modalities We Service

  • C-Arms: Mobile imaging devices used in surgical and interventional procedures
  • R/F Rooms: Radiography and fluoroscopy imaging suites for diagnostic imaging
  • Catheterization Labs: Specialized cardiovascular imaging and intervention equipment
  • Portable X-Ray Systems: Mobile X-ray units used in various clinical settings

Signs You May Need Imaging Equipment Service

It’s important to recognize when your imaging equipment requires professional attention. Common indicators include:

  • Decreased image quality: Blurry, distorted, or artifact-laden images
  • Frequent error messages: Recurring system alerts or failure to complete operations
  • Inconsistent performance: Slow response times or irregular functioning
  • Physical wear: Damaged cables, connectors, or visible component deterioration
  • Unusual noises: Grinding or buzzing during operation
  • User complaints: Reports of malfunction or difficulty from operators
  • Compliance needs: Meeting regulatory requirements and safety standards
  • Manufacturer End-of-Life (EOL): Continued service for equipment no longer supported by OEM

Our Imaging Equipment Service Offerings

Equipment Inspections

  • Visual and physical condition checks for damage and wear
  • Functionality tests of controls, movement, and positioning
  • Image quality assessments and calibration verification
  • Safety feature inspections including radiation shielding and electrical safety
  • Software updates and system diagnostics

Repair Services

  • Faulty component diagnosis and replacement (X-ray tubes, detectors, wiring)
  • Electrical and mechanical repairs including power supplies and moving parts
  • Image processing troubleshooting and sensor repairs
  • Calibration and post-repair quality assurance
  • Radiation output adjustments and safety interlock restoration

Equipment De-installation and Relocation

Planning facility renovations, clinical workflow changes, or equipment upgrades? We assist with safe and efficient de-installation and relocation of imaging systems to new locations, ensuring minimal disruption and full compliance.

PACS and DICOM Troubleshooting

We support your imaging workflow by resolving:

  • Network connectivity issues between devices and PACS servers
  • Image retrieval and transfer failures
  • User access and permissions problems
  • Storage capacity and backup concerns

Emergency Repair Services 24/7, 365 Days a Year

Imaging equipment downtime can’t wait. Our dedicated team is available around the clock, including nights, weekends, and holidays, to provide emergency repairs. We strive to minimize your downtime and restore your equipment to full operation as quickly as possible.

Note: After-hours service calls carry a 4-hour minimum labor charge (4:30 pm to 8 am).


Combine Imaging With Other Service Contracts for Maximum Efficiency

To simplify maintenance management and reduce costs, we offer bundled service contracts combining Biomedical, Sterile Processing Department (SPD), Anesthesia, and Imaging equipment. This integrated approach streamlines your service experience and offers additional savings.


Access Full Documentation via Our Service Portal

Active service agreement holders have secure access to our Service Portal, where you can find:

  • Maintenance logs
  • Calibration certificates
  • Repair reports
  • Schedule service and repair calls online

This portal helps you maintain regulatory compliance and keep detailed records effortlessly.


Imaging Equipment Field Service Coverage Areas

We proudly serve healthcare facilities with imaging equipment service needs across:

  • Virginia
  • Maryland
  • Washington, D.C.
  • North Carolina

What Our Clients Say

“Auxo Medical’s response to service calls has been stellar. They are very knowledgeable and customer-focused.” – Operations Manager

“The team went above and beyond, delivering quality service with significant savings compared to OEM.” – Lori Migliore, PartsSource

“Auxo’s scheduled maintenance program reduced our downtime by two thirds, with lightning-fast repair response.” – Director of Operations


Request Your Imaging Equipment Service or Repair Quote Today

Don’t let equipment issues compromise patient care or your practice’s efficiency. Contact Auxo Medical for expert imaging equipment inspections, repairs, or relocation services.

  • Fill out our Service Quote/Repair Request Form below with your details and equipment list.
  • Call us toll-free at (888) 728-8448 for immediate assistance.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

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Auxo Medical - Medical Equipment Maintenance and Repair

North Carolina’s Medical and Lab Equipment Repair Solution — Auxo Medical

In North Carolina’s healthcare and research industry, equipment reliability isn’t just a convenience — it’s a necessity. Whether it’s sterilizers, patient monitors, anesthesia machines, or imaging systems, maintaining your medical and lab equipment at peak performance is critical to delivering safe, efficient patient care. At Auxo Medical, we are proud to serve as North Carolina’s trusted partner for medical and lab equipment repair, maintenance, and support. With years of experience, a team of dedicated professionals, and a passion for excellence, we are here to keep your healthcare facility running smoothly.

Why Equipment Maintenance and Repair Are Essential in Healthcare

Your healthcare facility depends on a wide range of complex, sensitive equipment. From sterilizers that prevent infections to imaging systems that aid diagnosis, each piece of equipment plays a vital role in patient safety and treatment outcomes. However, even the most reliable devices can experience wear and tear over time, leading to potential malfunctions, safety risks, or non-compliance with industry standards.

Routine preventative maintenance (PM) helps prevent unexpected breakdowns, extend the lifespan of your equipment, and ensure compliance with strict healthcare regulations such as those imposed by The Joint Commission. Regular inspections, calibrations, and repairs not only protect your investment but also ensure that your staff can focus on what they do best — providing exceptional patient care.

Why Choose Auxo Medical in North Carolina?

When it comes to maintaining and repairing your medical equipment in North Carolina, we believe that experience, responsiveness, and quality matter most. Here’s why healthcare providers across the state consistently choose Auxo Medical:

Local, Responsive Service

Our team is based right here in North Carolina, which means we can respond quickly to your service calls across cities like Raleigh, Charlotte, Durham, Winston-Salem, Asheville, Wilmington, and beyond. We understand the unique needs of North Carolina healthcare facilities and are committed to providing fast, reliable support when you need it most.

Expertise and Certification

Our technicians are highly trained, AAMI-certified, and experienced in servicing a broad spectrum of medical and laboratory equipment. We stay updated on the latest industry standards and manufacturer guidelines, ensuring your equipment is maintained to the highest safety and performance standards.

Comprehensive Service Offerings

From scheduled preventative maintenance plans to emergency repairs, we offer a full suite of services tailored to your facility’s needs. Whether it’s sterilizers, biomedical devices, anesthesia systems, or imaging equipment, we have the knowledge and tools to keep your operations running smoothly.

Cost-Effective Solutions

We understand budget constraints are common for healthcare providers. That’s why we offer competitive pricing, flexible service agreements, and options for refurbished equipment. Our goal is to deliver outstanding value without compromising quality.

Proven Track Record in North Carolina

Our clients trust us because of our consistent performance and reliable support. Over the years, we have built a reputation for excellence in North Carolina’s healthcare community, helping facilities improve efficiency, reduce downtime, and enhance patient safety.

Our Services in North Carolina

At Auxo Medical, we provide a broad range of maintenance, repair, and support services for medical and laboratory equipment. Here’s a closer look at what we do:

Sterile Processing Equipment

Sterilizers, autoclaves, washer-disinfectors, ultrasonic cleaners, and steam generators are vital for infection control. We offer preventive maintenance programs designed to keep this equipment operating under strict Joint Commission standards. Regular servicing minimizes downtime, extends equipment lifespan, and ensures your facility remains compliant. Our experienced technicians work with top brands like Steris, Amsco, Getinge, Skytron, Tuttnauer, and others.

Biomedical Equipment

Patient monitors, ECG machines, surgical tables, exam tables, surgical lights, ventilators, and stretchers are among the many biomedical devices we service. Our team performs inspections, calibrations, repairs, and diagnostics to ensure your critical medical devices operate safely and accurately. We service top brands like GE Healthcare, Philips, Medtronic, Edan, Stryker, Hill-Rom, and more.

Anesthesia Equipment

Anesthesia machines and monitors are highly complex and require meticulous maintenance to ensure safety during procedures. Our technicians are certified to service GE, Mindray, Dräger, Penlon, and other leading brands. We handle all components, including high, intermediate, and low-pressure systems, vaporizer, oxygen flowmeters, and patient circuits, providing preventative maintenance, inspections, and repairs.

Imaging Equipment

We support your imaging systems — including C-Arms, portable X-ray units, R/F rooms, and catheterization labs — with specialized inspections and repairs. Proper maintenance of imaging equipment is essential for accurate diagnostics and patient safety. Our field service engineers can perform troubleshooting, repairs, de-installation, relocation, and even PACS and DICOM system support.

Custom Preventative Maintenance Plans

Our tailored PM plans are designed specifically for your facility’s equipment and operational needs. Regular inspections, calibration, cleaning, and part replacements prevent costly breakdowns and prolong the life of your devices. These plans help you stay compliant and reduce unexpected downtime.

Emergency Repairs

Equipment failure can disrupt your entire operation. Our rapid-response team provides emergency repairs to minimize downtime and restore critical services quickly. We understand that every minute counts, especially for life-saving devices like ventilators, defibrillators, and anesthesia systems.

Equipment Upgrades and Refurbishments

In addition to repairs, we offer equipment upgrades and refurbishments. Whether you want to modernize existing devices or replace outdated equipment, our team can help you upgrade or refurbish onsite or efficiently replace older units, often at a fraction of the cost of new equipment.

Serving All of North Carolina

Our service coverage includes major cities and surrounding areas such as Raleigh, Durham, Winston-Salem, Charlotte, Fayetteville, Greensboro, Greenville, Wilmington, and Asheville. No matter where you are in North Carolina, we are committed to providing fast, effective support to keep your healthcare facility operating at peak performance.

Partner with Auxo Medical Today

Your patients depend on the reliability of your medical and lab equipment. At Auxo Medical, we are dedicated to ensuring your devices are always ready when needed. Our comprehensive maintenance, repair, and support services are designed to optimize your equipment uptime, improve safety, and extend the lifespan of your investments.

Get in touch today to discuss your equipment needs, request a service quote, or learn more about how we can support your North Carolina healthcare facility. Together, we can help you deliver exceptional patient care with confidence and peace of mind.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

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Bucky Stand and Tray Repair - Auxo Medical

C-Arm and X-Ray Bucky Repair from Auxo Medical

Maintaining the optimal performance of your C-arm and X-ray imaging system is critical for providing high-quality patient care and ensuring efficient workflow. A malfunctioning C-arm or X-ray Bucky can lead to costly downtime and compromise diagnostic accuracy. At Auxo Medical, we understand these challenges, and we provide expert Bucky repair services designed to minimize downtime and maximize the lifespan of your equipment.

Comprehensive Imaging and Bucky Repair Services

We offer a comprehensive range of Imaging Bucky repair services, addressing a wide array of issues that may impact the performance of your system. Our highly skilled field service engineers have extensive experience diagnosing and repairing various Bucky components and systems. Our services include:

  • Thorough Component Diagnosis: Our engineers conduct a detailed assessment to pinpoint the source of the problem, whether it’s a mechanical issue, electrical fault, or software glitch.
  • Expert Electrical Repairs: We address issues related to damaged wiring, connectors, power supply problems, and circuit board malfunctions.
  • Precision Mechanical Repairs: We expertly lubricate, adjust, and repair mechanical joints and moving parts, ensuring smooth and precise C-arm movement.
  • Image Processing Repair: We troubleshoot and repair image processing software issues, ensuring optimal image quality and diagnostic accuracy. This includes addressing issues with the X-ray tube or detector that may affect image quality and replacing or repairing damaged imaging sensors.
  • Calibration and Testing: Following any repairs, we meticulously recalibrate your system and conduct comprehensive image quality tests to verify optimal performance.
  • Safety Feature Restoration: We prioritize patient and staff safety by restoring or replacing malfunctioning safety interlocks and emergency stops.
  • Radiation Output Adjustment: We ensure your C-arm’s radiation output meets all regulatory standards for safe operation.

Signs You Need a Bucky Repair

Several indicators may signal that your Bucky Tray or Stand requires professional attention. These include:

  • Decreased Image Quality: Noticeable blurriness, artifacts, or distortions in images.
  • Frequent Error Messages: Regular occurrence of error codes or alerts on the display.
  • Inconsistent Performance: Variability in equipment performance, such as slower processing times or response delays.
  • Physical Signs of Wear: Visible damage to cables, connectors, or components.
  • Unusual Noises: Grinding, buzzing, or other irregular sounds during operation.
  • User Complaints: Feedback from operators about malfunctions or performance issues.

Why Choose Auxo Medical for Your X-Ray Bucky Repair?

We are committed to providing rapid, reliable, and cost-effective Bucky repair services. Our key advantages include:

  • Quick Turnaround Times: Our strategically located field service engineers in the Mid-Atlantic region (Virginia, Washington D.C., Maryland, and North Carolina) ensure prompt assessments and repairs, minimizing downtime.
  • Expert Engineers: Our engineers possess extensive experience working with various C-arm manufacturers, including GE Healthcare (OEC 9800/9900, Innova 2100), Fuji, Siemens, Philips, and Shimadzu.
  • Competitive Pricing: We offer significant cost savings compared to OEM labor pricing, potentially saving you up to 50%.
  • Comprehensive Service: We offer a complete suite of services, from preventative maintenance to emergency repairs.
  • Access to Documentation: Through our secure Service Portal, you have access to all necessary documentation, including maintenance logs and repair reports, for regulatory compliance.

Don’t let a malfunctioning Bucky system disrupt your workflow or compromise patient care. Contact Auxo Medical today for expert repair services. Call Auxo Medical today at (888) 728-8448 or fill out the form below:

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

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Field Service - Imaging Equipment

Maintaining Peak Performance: Imaging Equipment Service and Repair

In healthcare, the reliability and accuracy of imaging equipment are non-negotiable. From C-arms and R/F rooms to portable X-ray systems and sophisticated cath labs, these technologies are the cornerstones of accurate diagnoses, effective treatments, and ultimately, optimal patient outcomes. However, these complex systems require diligent care and expert maintenance to ensure they consistently deliver peak performance. This is where Auxo Medical steps in, offering a comprehensive suite of imaging equipment service and repair solutions designed to keep your facility running smoothly and efficiently.

The Critical Role of Imaging Equipment in Modern Healthcare

Imaging equipment plays a pivotal role across a wide spectrum of medical specialties. Radiologists rely on X-ray machines and R/F rooms for diagnostic imaging, while surgeons utilize C-arms for real-time visualization during procedures. Cardiologists depend on cath labs for interventional cardiology, and veterinarians and chiropractors also leverage imaging technologies for their respective practices. The accuracy and reliability of these systems directly impact the quality of care that can be provided.

When imaging equipment malfunctions or experiences performance degradation, the consequences can be significant. Diagnostic delays, inaccurate diagnoses, compromised treatment plans, and even potential safety risks can arise. Furthermore, equipment downtime translates to lost revenue, scheduling disruptions, and increased operational costs.

Auxo Medical: Your Trusted Partner for Imaging Equipment Service and Repair

Auxo Medical understands the critical importance of maintaining your imaging equipment in optimal condition. With a team of highly skilled field service engineers and a commitment to providing exceptional service, Auxo Medical offers a comprehensive range of solutions tailored to meet the unique needs of your facility. Whether you require routine inspections, emergency repairs, equipment de-installation and relocation, or PACS/DICOM troubleshooting, Auxo Medical has the expertise and resources to keep your imaging systems running smoothly.

Comprehensive Service Offerings

Auxo Medical’s imaging equipment service and repair offerings encompass a wide range of solutions, including:

  • Equipment Inspections

    Proactive inspections are essential for identifying potential issues before they escalate into major problems. Auxo Medical’s thorough inspection process includes visual inspections, functionality tests, image quality assessments, calibration checks, safety feature verification, radiation safety checks, electrical safety tests, and software checks. These inspections help ensure that your equipment is operating safely, accurately, and efficiently.

  • Repair Service

    When equipment malfunctions, prompt and reliable repair service is crucial. Auxo Medical’s experienced technicians are equipped to diagnose and repair a wide range of issues, including component failures, electrical problems, mechanical issues, image processing errors, and safety feature malfunctions. They utilize advanced diagnostic tools and techniques to identify the root cause of the problem and implement effective solutions.

  • Equipment De-installation and Relocation

    Whether you’re renovating your facility, acquiring new equipment, or optimizing your clinical workflow, Auxo Medical can assist with the de-installation and relocation of your imaging systems. Their team of experts ensures that the equipment is safely and efficiently moved, minimizing downtime and disruption to your operations.

  • PACS and DICOM Basic Troubleshooting

    In today’s digital healthcare environment, seamless integration between imaging equipment and PACS (Picture Archiving and Communication System) is essential. Auxo Medical provides basic troubleshooting services to address connectivity issues, image retrieval problems, user access issues, storage concerns, and failed transfers, ensuring that your imaging workflow is optimized.

Recognizing the Need for Service

Identifying the signs that your imaging equipment requires service is crucial for preventing major breakdowns and ensuring optimal performance. Some common indicators include:

  • Decreased Image Quality: Noticeable blurriness, artifacts, or distortions in images.
  • Frequent Error Messages: Regular occurrence of error codes or alerts on the display.
  • Inconsistent Performance: Variability in equipment performance or functionality.
  • Physical Signs of Wear: Visible damage to cables, connectors, or components.
  • Unusual Noises: Grinding or irregular buzzing during operation.
  • User Complaints: Feedback from operators regarding malfunctions or issues.

Compliance and End-of-Life Support

Maintaining compliance with regulatory agencies such as the FDA and state health departments is paramount. Auxo Medical’s service solutions help ensure that your imaging equipment meets all necessary compliance requirements. Additionally, Auxo Medical provides continued service and support for equipment that is approaching manufacturer end-of-life (EOL), helping you extend the lifespan of your valuable assets.

Why Choose Auxo Medical?

There are several compelling reasons to choose Auxo Medical for your imaging equipment service and repair needs:

  • Expertise and Experience: Auxo Medical’s team of highly skilled field service engineers possesses extensive experience in servicing and repairing a wide range of imaging equipment from leading manufacturers such as GE Healthcare, Fuji, Siemens, Philips, and Shimadzu.
  • Quick Turnaround Times: Auxo Medical understands the importance of minimizing downtime. With strategically located field service engineers, they provide rapid assessments and prompt repairs throughout Virginia, Washington D.C., Maryland, and North Carolina.
  • Comprehensive Service Contracts: Auxo Medical offers flexible service contracts that can be tailored to meet your specific needs and budget. They also provide the unique opportunity to combine biomedical, SPD, anesthesia, and imaging service contracts for optimal service and savings.
  • 24/7 Emergency Service: Auxo Medical provides 24/7 emergency service, 365 days a year, ensuring that you have access to expert support whenever you need it.
  • Service Portal: Auxo Medical’s service portal provides active service agreement holders with access to full documentation, including calibration certificates, maintenance logs, and repair reports, ensuring compliance with regulatory requirements.
  • Cost Savings: Auxo Medical is committed to helping healthcare facilities minimize costs. Their competitive pricing allows you to save up to 40%-50% off OEM labor pricing.

Testimonials

The quality of Auxo Medical’s service is reflected in the positive feedback from satisfied clients:

“The Auxo Medical team has been an outstanding partner. Their response to service calls has been stellar. We are very pleased with the management and tech support they provide.” – Operations Manager

“Auxo’s scheduled maintenance program has reduced our downtime by at least two thirds [and] response to problems has been lightning fast and repairs performed the same day in most cases. Auxo’s overall performance has been outstanding.” – Director of Operations

Trust Auxo Medical as Your Imaging Equipment Service Provider

Maintaining the peak performance of your imaging equipment is essential for delivering quality patient care, ensuring regulatory compliance, and maximizing operational efficiency. Auxo Medical offers a comprehensive suite of service and repair solutions designed to meet the unique needs of your facility. With their expertise, experience, and commitment to providing exceptional service, Auxo Medical is your trusted partner for imaging equipment service and repair. Contact Auxo Medical today by calling (888) 728-8448 or fill out the form below to learn how they can help you keep your imaging systems running smoothly and efficiently.

Service Quote / Repair Request - Imaging
If you would like an estimate, please upload your equipment list here.

Maximum file size: 104.86MB

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