Washington D.C. | Auxo Medical

13May2025

Maintaining Peak Performance: Imaging Equipment Service and Repair

In healthcare, the reliability and accuracy of imaging equipment are non-negotiable. From C-arms and R/F rooms to portable X-ray systems and sophisticated cath labs, these technologies are the cornerstones of accurate diagnoses, effective treatments, and ultimately, optimal patient outcomes. However, these complex systems require diligent care and expert maintenance to ensure they consistently deliver peak performance. This is where Auxo Medical steps in, offering a comprehensive suite of imaging equipment service and repair solutions designed to keep your facility running smoothly and efficiently.

The Critical Role of Imaging Equipment in Modern Healthcare

Imaging equipment plays a pivotal role across a wide spectrum of medical specialties. Radiologists rely on X-ray machines and R/F rooms for diagnostic imaging, while surgeons utilize C-arms for real-time visualization during procedures. Cardiologists depend on cath labs for interventional cardiology, and veterinarians and chiropractors also leverage imaging technologies for their respective practices. The accuracy and reliability of these systems directly impact the quality of care that can be provided.

When imaging equipment malfunctions or experiences performance degradation, the consequences can be significant. Diagnostic delays, inaccurate diagnoses, compromised treatment plans, and even potential safety risks can arise. Furthermore, equipment downtime translates to lost revenue, scheduling disruptions, and increased operational costs.

Auxo Medical: Your Trusted Partner for Imaging Equipment Service and Repair

Auxo Medical understands the critical importance of maintaining your imaging equipment in optimal condition. With a team of highly skilled field service engineers and a commitment to providing exceptional service, Auxo Medical offers a comprehensive range of solutions tailored to meet the unique needs of your facility. Whether you require routine inspections, emergency repairs, equipment de-installation and relocation, or PACS/DICOM troubleshooting, Auxo Medical has the expertise and resources to keep your imaging systems running smoothly.

Comprehensive Service Offerings

Auxo Medical’s imaging equipment service and repair offerings encompass a wide range of solutions, including:

Equipment Inspections

Proactive inspections are essential for identifying potential issues before they escalate into major problems. Auxo Medical’s thorough inspection process includes visual inspections, functionality tests, image quality assessments, calibration checks, safety feature verification, radiation safety checks, electrical safety tests, and software checks. These inspections help ensure that your equipment is operating safely, accurately, and efficiently.
Repair Service

When equipment malfunctions, prompt and reliable repair service is crucial. Auxo Medical’s experienced technicians are equipped to diagnose and repair a wide range of issues, including component failures, electrical problems, mechanical issues, image processing errors, and safety feature malfunctions. They utilize advanced diagnostic tools and techniques to identify the root cause of the problem and implement effective solutions.
Equipment De-installation and Relocation

Whether you’re renovating your facility, acquiring new equipment, or optimizing your clinical workflow, Auxo Medical can assist with the de-installation and relocation of your imaging systems. Their team of experts ensures that the equipment is safely and efficiently moved, minimizing downtime and disruption to your operations.
PACS and DICOM Basic Troubleshooting

In today’s digital healthcare environment, seamless integration between imaging equipment and PACS (Picture Archiving and Communication System) is essential. Auxo Medical provides basic troubleshooting services to address connectivity issues, image retrieval problems, user access issues, storage concerns, and failed transfers, ensuring that your imaging workflow is optimized.

Recognizing the Need for Service

Identifying the signs that your imaging equipment requires service is crucial for preventing major breakdowns and ensuring optimal performance. Some common indicators include:

Decreased Image Quality: Noticeable blurriness, artifacts, or distortions in images.
Frequent Error Messages: Regular occurrence of error codes or alerts on the display.
Inconsistent Performance: Variability in equipment performance or functionality.
Physical Signs of Wear: Visible damage to cables, connectors, or components.
Unusual Noises: Grinding or irregular buzzing during operation.
User Complaints: Feedback from operators regarding malfunctions or issues.

Compliance and End-of-Life Support

Maintaining compliance with regulatory agencies such as the FDA and state health departments is paramount. Auxo Medical’s service solutions help ensure that your imaging equipment meets all necessary compliance requirements. Additionally, Auxo Medical provides continued service and support for equipment that is approaching manufacturer end-of-life (EOL), helping you extend the lifespan of your valuable assets.

Why Choose Auxo Medical?

There are several compelling reasons to choose Auxo Medical for your imaging equipment service and repair needs:

Expertise and Experience: Auxo Medical’s team of highly skilled field service engineers possesses extensive experience in servicing and repairing a wide range of imaging equipment from leading manufacturers such as GE Healthcare, Fuji, Siemens, Philips, and Shimadzu.
Quick Turnaround Times: Auxo Medical understands the importance of minimizing downtime. With strategically located field service engineers, they provide rapid assessments and prompt repairs throughout Virginia, Washington D.C., Maryland, and North Carolina.
Comprehensive Service Contracts: Auxo Medical offers flexible service contracts that can be tailored to meet your specific needs and budget. They also provide the unique opportunity to combine biomedical, SPD, anesthesia, and imaging service contracts for optimal service and savings.
24/7 Emergency Service: Auxo Medical provides 24/7 emergency service, 365 days a year, ensuring that you have access to expert support whenever you need it.
Service Portal: Auxo Medical’s service portal provides active service agreement holders with access to full documentation, including calibration certificates, maintenance logs, and repair reports, ensuring compliance with regulatory requirements.
Cost Savings: Auxo Medical is committed to helping healthcare facilities minimize costs. Their competitive pricing allows you to save up to 40%-50% off OEM labor pricing.

Testimonials

The quality of Auxo Medical’s service is reflected in the positive feedback from satisfied clients:

“The Auxo Medical team has been an outstanding partner. Their response to service calls has been stellar. We are very pleased with the management and tech support they provide.” – Operations Manager

“Auxo’s scheduled maintenance program has reduced our downtime by at least two thirds [and] response to problems has been lightning fast and repairs performed the same day in most cases. Auxo’s overall performance has been outstanding.” – Director of Operations

Trust Auxo Medical as Your Imaging Equipment Service Provider

Maintaining the peak performance of your imaging equipment is essential for delivering quality patient care, ensuring regulatory compliance, and maximizing operational efficiency. Auxo Medical offers a comprehensive suite of service and repair solutions designed to meet the unique needs of your facility. With their expertise, experience, and commitment to providing exceptional service, Auxo Medical is your trusted partner for imaging equipment service and repair. Contact Auxo Medical today by calling (888) 728-8448 or fill out the form below to learn how they can help you keep your imaging systems running smoothly and efficiently.

27Mar2025

C-Arm Repair, X-Ray Repair, and Preventative Maintenance Services by Auxo Medical

March 27, 2025

Auxo Medical

Auxo Medical, C-Arm Maintenance, C-Arm Repair, Imaging Equipment Maintenance, Imaging Equipment Repair, Maryland, North Carolina, Virginia, Washington D.C., X-Ray Machine Maintenance, X-Ray Repair Articles

At Auxo Medical, we specialize in providing high-quality C-arm repair, X-ray repair, and preventative maintenance services to ensure your imaging equipment operates at peak performance. With years of experience in servicing imaging systems, we are proud to offer our clients cost-effective, reliable solutions that minimize downtime and extend the lifespan of their equipment. Whether you need OEC 9800 preventative maintenance, OEC 9900 preventative maintenance, or support for other imaging modalities, you can count on us to deliver exceptional service and support.

Why Choose Auxo Medical for Imaging Equipment Service?

We understand the critical role that imaging equipment plays in patient care. Equipment failures or poor performance can lead to delays, errors, or compromised patient outcomes. That’s why we take a proactive approach to ensure your C-arms, X-ray machines, and other imaging equipment are always in optimal condition. Here’s why healthcare providers trust us:

Cost Savings: We provide highly competitive rates, offering up to 40%-50% savings compared to OEM labor pricing.
Expert Technicians: Our field service engineers are experienced in servicing a wide range of imaging systems, including models from GE Healthcare (OEC 9800/9900), Siemens, Philips, Shimadzu, and Fuji.
Quick Turnaround: With engineers strategically located in the Mid-Atlantic region, we respond promptly to service requests, minimizing downtime for your operations.
Comprehensive Services: From inspections and repairs to de-installation, relocation, and PACS/DICOM troubleshooting, we handle it all with precision and care.

Comprehensive C-Arm Repair Services

If your C-arm is malfunctioning, showing error codes, or delivering poor image quality, we’re here to help. C-arm systems are essential in various medical procedures, and even minor issues can disrupt workflows. We provide fast, reliable C-arm repair services to restore your equipment to full functionality.

Common C-Arm Issues We Address:

Decreased Image Quality: Blurry or distorted images that compromise diagnostic accuracy.
Frequent Error Messages: Persistent error codes or system malfunctions.
Inconsistent Performance: Delays or irregular operation during procedures.
Physical Wear: Damaged cables, connectors, or components affecting usability.
Unusual Noises: Grinding or buzzing sounds during operation.

Our skilled engineers conduct thorough diagnostics, repair faulty components, and recalibrate the system to ensure smooth operation. Our goal is to minimize disruptions and get your C-arm back in service as quickly as possible.

X-Ray Machine Repair and Maintenance Services

At Auxo Medical, we provide expert X-ray repair and maintenance services to support healthcare facilities, surgery centers, and clinics. Whether you have portable X-ray machines, R/F rooms, or catheterization labs, we’ve got you covered.

Signs Your X-Ray Machine Needs Service:

Image Quality Problems: Poor contrast, resolution issues, or image artifacts.
Frequent System Errors: Alerts or error codes that interrupt procedures.
Mechanical or Electrical Issues: Malfunctioning controls, power supply problems, or physical damage.
Compliance Requirements: Routine inspections for regulatory compliance.

Our team specializes in troubleshooting and repairing X-ray systems to ensure reliable performance. From replacing damaged components to addressing software issues, we provide comprehensive solutions tailored to your needs.

OEC 9800 and OEC 9900 Preventative Maintenance

Preventative maintenance is essential for ensuring the longevity and performance of your imaging equipment. At Auxo Medical, we offer specialized OEC 9800 preventative maintenance and OEC 9900 preventative maintenance services, helping you avoid costly repairs and unexpected downtime.

Key Preventative Maintenance Services:

Visual Inspections: Checking for physical damage, worn cables, or frayed connectors.
Calibration: Ensuring systems are calibrated to manufacturer specifications for accurate imaging.
Image Quality Testing: Using phantoms to test contrast and resolution.
Electrical Safety Testing: Verifying proper grounding and detecting leakage currents.
Radiation Safety Testing: Ensuring radiation output meets regulatory safety standards.
Software Updates: Installing the latest software versions for optimal functionality.

Our preventative maintenance programs are designed to detect and address issues before they escalate, ensuring your OEC 9800 and OEC 9900 systems remain reliable and compliant.

Imaging Equipment De-Installation and Relocation Services

Whether you’re renovating your facility, acquiring new equipment, or optimizing your workspace, we provide professional de-installation and relocation services for imaging equipment. Our team ensures the safe handling and transportation of your systems, minimizing risks and ensuring a smooth transition.

Scenarios Where Relocation is Necessary:

Facility Renovations: Upgrading or remodeling spaces.
New Equipment Acquisitions: Replacing outdated machines.
Workflow Adjustments: Optimizing equipment placement for efficiency.
Regulatory Compliance: Relocating equipment to meet safety standards.

Our expertise in imaging equipment ensures that your systems are carefully de-installed, transported, and reinstalled with minimal disruption to your operations.

PACS and DICOM Troubleshooting

In addition to C-arm maintenance and X-ray repair, we offer troubleshooting services for PACS (Picture Archiving and Communication System) and DICOM (Digital Imaging and Communications in Medicine). These systems are critical for managing and storing medical images, and any connectivity or storage issues can lead to significant delays.

PACS and DICOM Services:

Connectivity Issues: Ensuring imaging devices and PACS servers are properly connected.
Image Retrieval Problems: Resolving issues with image transfer and database operation.
User Access Troubleshooting: Verifying user credentials and permissions.
Storage Analysis: Checking storage space and backup procedures.
Failed Transfers: Investigating and resolving DICOM file transfer failures.

Our team works to optimize your imaging workflow, ensuring seamless communication between devices and systems.

24/7 Emergency Repair Services

We know that equipment malfunctions can happen at any time, which is why we offer 24/7 emergency repair services. Whether it’s a late-night issue or a weekend breakdown, our expert engineers are available to respond promptly and resolve the problem.

Benefits of Our Emergency Services:

Rapid Response Times: Minimizing downtime to maintain patient care.
Expert Diagnostics: Identifying and addressing issues quickly.
Comprehensive Repairs: Restoring full functionality to your equipment.

Note: After-hours service calls carry a 4-hour minimum labor charge (4:30 PM – 8:00 AM).

Field Service Coverage in the Mid-Atlantic Region

Our field service engineers are strategically located across Virginia, Maryland, Washington D.C., and North Carolina to provide fast, reliable service. If you’re experiencing issues with your C-arm, X-ray machine, or other imaging equipment, we’re just a call away.

Additional Field Service Areas Covering Sterile Processing Equipment and/or Biomedical Equipment:

South Carolina
East Tennessee (Chattanooga – Knoxville)
Florida (Tampa/Central Florida)
Georgia (Atlanta)
Michigan (Grand Rapids)
Kentucky (Lexington)
Ohio (Dayton/Central & Western Ohio)

No matter where you’re located in our service areas, we’re committed to providing prompt, professional support to keep your equipment running smoothly.

Why Preventative Maintenance Matters for Imaging Equipment

Preventative maintenance is a crucial part of ensuring the performance and safety of your imaging equipment. Regular inspections and servicing help identify potential issues early, reducing the risk of unexpected breakdowns and costly repairs. Additionally, preventative maintenance ensures compliance with regulatory standards and extends the lifespan of your equipment.

Benefits of Preventative Maintenance:

Minimized Downtime: Reducing interruptions to patient care.
Improved Image Quality: Maintaining clarity and accuracy in imaging.
Cost Savings: Avoiding expensive repairs and replacements.
Regulatory Compliance: Meeting FDA and state health department requirements.

By choosing Auxo Medical for preventative maintenance, you can focus on delivering exceptional patient care while we take care of your equipment.

Save on Service Costs with Auxo Medical

At Auxo Medical, we’re committed to helping healthcare facilities save on service costs without compromising quality. By choosing us as your service provider, you can enjoy up to 50% off OEM labor pricing. Additionally, we offer the flexibility to combine service contracts for imaging, biomedical, anesthesia, and sterile processing equipment, streamlining your maintenance processes and maximizing cost savings.

Contact Us for C-Arm Repair, X-Ray Repair, and More

If you’re in need of C-arm repair, X-ray repair, or preventative maintenance for equipment like the OEC 9800 or OEC 9900, don’t hesitate to reach out to us. At Auxo Medical, we are dedicated to providing exceptional service to keep your imaging systems running at their best.

Request a Service Quote Today

Visit our website or call us at (888) 728-8448 to schedule a service or request a quote by filling out the form below. Let us help you maintain reliable imaging equipment and deliver outstanding patient care.

7Jul2023

Medical & Lab Equipment Maintenance & Repair in Washington D.C.

July 7, 2023

Auxo Medical

Autoclave, Auxo Medical, biomedical, maintenance, medical equipment, Mid-Atlantic, Patient Monitor, repair, Sterilization Equipment, Washington D.C. Articles

Proper maintenance and repair of medical equipment are vital components of ensuring the health and safety of patients in healthcare and laboratory facilities. Medical and lab equipment such as anesthesia machines, patient monitors, surgical lights, surgical tables, sterilizers and autoclaves require regular maintenance to function at their best capacity. However, with so many different types of medical equipment and their complex workings, it’s no surprise that maintaining them can be a daunting task.

In this article, we will explore the importance of proper medical equipment maintenance and repair in Washington D.C.’s medical centers, clinics, and labs. We will also discuss how Auxo Medical provides comprehensive biomedical equipment, sterile processing equipment and anesthesia equipment maintenance and repair services for healthcare providers in the area. With our help, you can rest assured that your facility’s medical equipment is functioning safely and efficiently.

The Importance of Proper Medical Equipment Maintenance and Repair

In the healthcare industry, medical equipment plays a crucial role in ensuring that patients receive the best treatment possible. Whether it is an anesthesia machine, patient monitor, surgical light, surgical tables or any other medical equipment, proper maintenance and repair of these devices can make all the difference between life and death. The consequences of improperly maintained or faulty medical equipment can be disastrous for both patients and healthcare providers.

Regular maintenance and repair of medical equipment ensure that they continue to function properly and accurately during procedures. It also helps prevent unexpected breakdowns or malfunctions which can cause serious delays in diagnosis or treatment. Properly maintained equipment also helps minimize the risk of healthcare-associated infections (HAIs), which are a significant source of morbidity and mortality in healthcare facilities.

Washington D.C. Medical Centers, Clinics, and Labs that Benefit from Professional Equipment Maintenance and Repair

Washington D.C. is home to several prestigious medical centers, clinics, and labs that provide critical healthcare services to the residents of the city and surrounding areas. These facilities rely heavily on a wide range of biomedical equipment to diagnose, treat, and monitor patients.

Hospital systems like MedStar Health, George Washington University Hospital, Children’s National Hospital, Sibley Memorial Hospital are among some of the largest healthcare providers in Washington D.C., with numerous specialty clinics and outpatient facilities under their umbrella. The University of Maryland Medical Center is another notable institution located just outside Washington D.C. Proper maintenance and repair of medical equipment in these facilities are crucial for delivering quality patient care by ensuring that all equipment is functioning at peak performance.

In addition to these large medical centers, there are also smaller clinics and labs throughout the city that serve specific patient populations or conduct research on various health issues. Examples include the Whitman-Walker Health Clinic which provides LGBTQ+ healthcare services or Quest Diagnostics which offers diagnostic testing services.

To ensure that these facilities remain compliant with regulatory standards for patient safety while providing high-quality care for their patients, professional biomedical equipment maintenance and repair services are vital.

How Auxo Medical Provides Comprehensive Biomedical Equipment Services for Medical Facilities

Auxo Medical is a biomedical equipment service provider that offers a comprehensive range of services and solutions to medical facilities in Washington D.C. and the surrounding areas. With nearly 30 years of experience in the industry, Auxo Medical has established itself as a trusted partner for healthcare providers who seek to ensure the optimal performance, safety, and compliance of their medical equipment.

One of the key factors that sets Auxo Medical apart from other biomedical equipment service providers is its commitment to providing customized services that are tailored to meet the specific needs and requirements of each client. From preventive maintenance programs to emergency repair services, calibration and testing, installation and relocation, consulting and training, compliance management, asset management, spare parts management, and more – Auxo Medical offers a wide range of options that can be designed to fit any budget or schedule.

Anesthesia Machine, Patient Monitor, Surgical Lighting and Surgical Table Maintenance and Repair: Ensuring Precision and Safety During Procedures

When it comes to medical procedures, precision and safety are paramount. That’s why proper maintenance and repair of anesthesia machines, patient monitors, surgical lights and surgical tables is absolutely critical.

These pieces of equipment are the backbone of every successful surgery or procedure. They play a vital role in ensuring that medical professionals can perform their jobs with accuracy and efficiency while minimizing the risk of complications or errors.

Without regular maintenance and repair, these critical machines can become unreliable or even dangerous. Malfunctions or inaccuracies during procedures can lead to serious injury or even death for patients under a medical professional’s care.

That’s why it is so important for medical facilities in Washington D.C. to partner with experienced biomedical equipment companies like Auxo Medical who specialize in comprehensive maintenance programs designed specifically for these types of machines.

Sterilizer, Autoclave & Washer Disinfector Maintenance and Repair: A Vital Component of Preventing Healthcare-Associated Infections

The proper maintenance and repair of sterilizers, autoclaves, and washer disinfectors are crucial in preventing healthcare-associated infections (HAIs). These medical equipment are responsible for cleaning, disinfecting, and sterilizing instruments used in medical procedures. Failure to properly maintain or repair these machines could lead to the spread of harmful microorganisms that can cause infections among patients and staff.

Regular scheduled maintenance is essential to ensure these machines are functioning at their best. Maintenance includes cleaning the machine’s internal parts, replacing worn-out components with new ones, verifying that safety mechanisms like pressure gauges and temperature sensors work correctly. Auxo Medical ensures regular maintenance schedule is followed in accordance with the manufacturers’ guidelines. Regular maintenance also helps identify potential issues early on so they can be addressed before causing any problems.

Auxo Medical: Ensuring Proper Medical Equipment Maintenance and Repair for the Health and Safety of Patients and Healthcare Providers in Washington D.C.

When it comes to medical equipment maintenance and repair, healthcare providers in Washington D.C. turn to Auxo Medical for comprehensive solutions. Auxo Medical provides exceptional biomedical equipment services for medical facilities of all sizes, ensuring that their equipment operates safely and efficiently for the health and safety of both patients and healthcare providers.

Auxo Medical’s team of highly trained technicians is equipped with state-of-the-art technology to perform preventative maintenance, calibration, repairs, installations, and more on a wide range of medical equipment. By partnering with Auxo Medical, medical facilities can focus on providing quality patient care while leaving equipment upkeep in the hands of trusted experts.

Contact Auxo Medical Today to Schedule Your Medical or Lab Equipment Preventive Maintenance or Repair

If you are in need of preventive maintenance or repair for your medical or lab equipment, look no further than Auxo Medical. With our team of highly skilled technicians, we are dedicated to ensuring the proper functioning and longevity of your equipment. Whether it’s a routine check-up or a major repair, Auxo Medical is committed to providing top-notch service and expertise. Don’t let equipment malfunctions or breakdowns disrupt your operations – contact Auxo Medical today to schedule your maintenance or repair and keep your facility running smoothly.