medical equipment service

17Apr2025

Medical Equipment Service and Repair with Auxo Medical

April 17, 2025

In modern healthcare, the reliability and optimal performance of medical equipment are non-negotiable. From patient monitors and surgical tables to sterilizers and imaging systems, these devices are essential for accurate diagnoses, effective treatments, and ultimately, positive patient outcomes. However, medical equipment is subject to wear and tear, malfunctions, and unexpected breakdowns, which can disrupt operations, compromise patient safety, and lead to significant financial losses. That’s why a proactive approach to medical equipment service and repair is crucial for all healthcare facilities.

At Auxo Medical, we understand the critical role that medical equipment plays in your facility’s operations. We are committed to providing comprehensive medical equipment service and repair solutions that ensure the reliability, efficiency, and longevity of your valuable assets. With our experienced technicians, cost-effective service plans, and commitment to customer satisfaction, we are your trusted partner for all your medical equipment maintenance needs.

The Importance of Proactive Medical Equipment Service and Repair

A reactive approach to hospital equipment repair, waiting for equipment to break down before taking action, can have serious consequences:

Disrupted Operations: Equipment downtime can lead to delays in patient care, canceled procedures, and reduced efficiency, impacting your facility’s ability to serve its community.
Compromised Patient Safety: Malfunctioning equipment can lead to inaccurate diagnoses, ineffective treatments, and even patient harm.
Increased Costs: Emergency repairs are often more expensive than preventative maintenance, and prolonged downtime can result in lost revenue and increased labor costs.
Regulatory Non-Compliance: Healthcare facilities are subject to strict regulations regarding medical equipment maintenance and safety. Failure to comply with these regulations can result in fines, penalties, and even closure.

A proactive approach to medical equipment service, on the other hand, offers numerous benefits:

Reduced Downtime: Regular inspections and preventative maintenance can identify and address potential issues before they escalate into major breakdowns, minimizing downtime and ensuring that your equipment remains operational.
Improved Equipment Performance: Proper maintenance ensures that your equipment operates within specified parameters, providing accurate and reliable results.
Extended Equipment Lifespan: Proactive maintenance can significantly extend the lifespan of your medical equipment, protecting your investment and delaying the need for costly replacements.
Enhanced Patient Safety: Properly maintained equipment is essential for ensuring accurate diagnoses, effective treatments, and patient safety.
Regulatory Compliance: A comprehensive maintenance plan helps ensure compliance with medical equipment regulations and avoid potential penalties.
Cost Savings: While a maintenance plan involves an upfront investment, it can save you money in the long run by preventing costly repairs, reducing downtime, and extending the lifespan of your equipment.

Comprehensive Medical Equipment Service Solutions from Auxo Medical

Auxo Medical offers a comprehensive suite of biomedical equipment services designed to meet the diverse needs of healthcare facilities:

Preventative Maintenance Management: Our preventative maintenance management programs are designed to ensure the optimal performance and longevity of your medical equipment. We tailor our plans to your specific equipment and facility needs, providing scheduled inspections, maintenance tasks, and calibrations.
Repair Services: We offer prompt and efficient hospital equipment repair services for all types of medical equipment. Our team of experienced technicians is available to diagnose and repair equipment malfunctions quickly and effectively, minimizing downtime and restoring your equipment to optimal working condition.
Equipment Inspections: Regular inspections are crucial for identifying potential problems before they become major issues. Our technicians perform thorough inspections of your equipment, checking for signs of wear and tear, leaks, and other potential problems.
Calibration Services: Accurate calibration is essential for ensuring the reliability of medical equipment. We offer calibration services for a wide range of devices, including temperature sensors, pressure gauges, and other critical instruments.
Equipment Upgrades: Auxo Medical can also help you upgrade the equipment you currently have. We can upgrade or refurbish your current equipment onsite or remove and replace older equipment for a fraction of the cost of buying a brand new piece of equipment.

Specific Medical and Lab Equipment Services

Auxo Medical specializes in the service medical equipment across various categories:

Biomedical Equipment: We provide expert service, maintenance, and repair for a wide range of biomedical equipment, including patient monitors, ECG machines, surgical tables, surgical lights, stretchers, electrosurgical units, exam tables, ventilators, and more. Our AAMI Certified Biomedical Equipment Technicians (CBETs) are on staff and our professional team of technicians repair and maintain your equipment to the highest standards, meeting NFPA99 and AAMI recommendations.
Sterile Processing Equipment: We understand the importance of proper maintenance and repair for sterilizers, autoclaves, washer-disinfectors, and steam generators. Our preventative maintenance programs are designed to minimize downtime and ensure that your equipment operates under Joint Commission standards. We also offer sterilizer repair and maintenance as well as boiler repair.
Anesthesia Equipment: Our AAMI Certified Biomedical Equipment Technicians (CBET) on staff with manufacturer training from GE and Mindray will provide all preventative and corrective maintenance to the manufacturer specifications. Our expert technicians are able to identify potential issues in preventative maintenance and inspections as well as efficiently repair issues with your anesthesia equipment by consistently carrying all the necessary tools, equipment and parts to keep or bring your equipment running at optimal conditions for both patient and staff safety.
Imaging Equipment: We provide specialized inspections and repairs for C-Arms, R/F rooms, catheterization labs, and portable X-ray systems. Our services are essential for a variety of facilities and practices, including hospitals, surgery centers, veterinarian clinics, and chiropractors.

Why Choose Auxo Medical for Your Medical Equipment Service Needs?

Experienced Technicians: Our team of technicians is highly trained and experienced in servicing all types of medical equipment. Our maintenance and repair specialists are trained, experienced, qualified and ready to meet and exceed industry standards when it comes to repairing and maintaining your medical equipment.
Comprehensive Services: We offer a comprehensive suite of services to meet all your medical equipment needs, from preventative maintenance to emergency repairs.
Cost-Effective Solutions: We provide cost-effective service plans and repair services that help you maximize the value of your medical equipment investment.
Commitment to Customer Satisfaction: We are committed to providing excellent customer service and ensuring your satisfaction. Our customers are the lifeblood of our business. We will maintain outstanding customer relationships through honesty, flexibility, commitment, and quality.
Additional Benefits: Our service contracts include additional benefits such as discounts on equipment purchases and trade-in or liquidation value assessments.

Additional Plan Benefits

Our service contracts include additional benefits that you may not know about!

Additional Discounts and Trade-In: Get 5% discount off all equipment purchases. Our sales associates can assess the “Market Value” of your facility’s medical equipment for trade-in or liquidation value. Liquidation services are primarily for facilities that are closing, merging, upgrading, or for insurance requirements.
Service Portal: The Auxo Medical Service Portal is a secure location where current service plan holders can manage their equipment inventory and track their support cases in real-time. Users can create new work orders submitted directly to the service team and also print repair and maintenance history reports on each of their assets. Need access to maintenance reports for your next survey or operational budget evaluation? All history is readily available in your Auxo Medical Service Portal.

What Our Clients Say

Our commitment to quality and customer satisfaction is reflected in the testimonials we receive from our clients:

Lori Migliore – Channel Leader, Service Partner Management – PartsSource: “The Auxo team went above and beyond to provide quality service at a significant cost savings in comparison to the OEM.”
Bonnie B., Category Manager: “It has been a pleasure working and contracting with the Auxo Medical team over the last 15 years. These changes not only helped us optimize our overall business process flow it also allowed us to maximize our TCO’s on our equipment.”
Darcy A., Manager Biomedical Engineering – Tampa, FL: “Auxo Medical came into our facility a couple of months ago and has done an outstanding job by working with our staff and getting prior issues identified and resolved. Auxo has been a true partner with our organization.”
Jaquelin O’Niell: “We had a problem with our anesthesia machine & called Auxo. Claude came out within 2 hours of our call and repaired it the same day. Excellent service! Highly recommend them!”

Don’t wait until a breakdown disrupts your operations and compromises patient safety. Contact Auxo Medical today to learn more about our comprehensive medical equipment service solutions and how we can help you ensure the reliability and efficiency of your valuable assets.

Request a Maintenance or Repair Quote Now

At Auxo Medical, we are committed to helping you maintain a safe and efficient healthcare environment. Let us be your trusted partner for all your medical equipment service and repair needs. Fill in the form below or call our office at (888) 728-8448 for a service quote today!

3Jun2024

Auxo Medical: Your Medical Equipment Service and Repair Company

When it comes to running a medical practice, having reliable and well-maintained equipment is crucial. Malfunctioning equipment can disrupt patient care and increase operational costs. That’s why it’s essential to partner with a trusted medical equipment service and repair company like Auxo Medical. With decades of experience, Auxo Medical is dedicated to providing top-quality inspections, maintenance, repairs, and parts for medical equipment.

The Importance of Reliable Medical Equipment

In a medical practice, every appointment and procedure relies on the functionality of medical equipment. From anesthesia machines to sterilizers and biomedical equipment, each piece plays a vital role in delivering quality patient care. When equipment malfunctions, it can lead to delays, compromised safety, and increased costs.

Auxo Medical understands the significance of reliable medical equipment. They believe that healthcare professionals should be able to focus on their patients’ needs without worrying about technical hiccups. By providing comprehensive service, maintenance, and repair solutions, Auxo Medical ensures that medical practices can operate smoothly and consistently.

Comprehensive Service, Maintenance, and Repairs

Auxo Medical offers a wide range of services to meet the unique needs of medical practices. Whether you need a quick fix, emergency repair, or preventative maintenance, their team of experts is ready to assist you. Here are some of the services they provide:

1. Biomedical Equipment Services

Auxo Medical has AAMI Certified Biomedical Equipment Technicians (CBET) on staff. Our trained technicians perform preventative maintenance, repairs, and calibrations to keep your equipment operating under NFPA99 standards and AAMI recommendations. By entrusting your biomedical equipment to Auxo Medical, you can ensure that it is in safe and reliable condition.

2. Sterile Processing Equipment Services

Sterilizers, autoclaves, washer disinfectors, and boilers are essential for maintaining a sterile environment in medical facilities. Auxo Medical specializes in sterilization and offers preventative maintenance programs to keep your capital equipment running smoothly. Their programs minimize downtime and ensure that your facility operates in compliance with joint commission standards.

3. Anesthesia Equipment Services

Auxo Medical’s Biomedical Equipment Technicians are also trained in maintaining and repairing anesthesia equipment. With manufacturer certifications from GE and Mindray, they provide preventative and corrective maintenance according to manufacturer specifications. Their preventative maintenance plans offer competitive rates and ensure that your anesthesia equipment operates at its best.

Auxo Medical’s Field Service Areas

Auxo Medical is proud to offer field service areas in various states and regions, ensuring that medical practices across the country have access to their top-quality service and expertise. Here are the field service areas covered by Auxo Medical:

1. Atlanta, GA Maintenance & Repair Service Area:

Auxo Medical provides maintenance and repair services for medical equipment in the Atlanta, Georgia area. Whether you need routine inspections, emergency repairs, or parts replacement, their team of experts is ready to assist you.

2. North Florida Maintenance & Repair Service Area:

Medical practices in North Florida can rely on Auxo Medical for their equipment maintenance and repair needs. From Jacksonville to Tallahassee and everywhere in between, their technicians are available to ensure that your medical equipment is functioning optimally.

3. Central Florida Maintenance & Repair Service Area:

Auxo Medical extends its field service area to Central Florida, covering cities like Orlando, Tampa, and Gainesville. Their team is equipped to handle a wide range of medical equipment repairs and maintenance, providing prompt and reliable service.

4. South Florida Maintenance & Repair Service Area:

In South Florida, from Miami to West Palm Beach, Auxo Medical offers comprehensive maintenance and repair services for medical equipment. Their technicians are well-versed in the unique needs of healthcare facilities in this region and are committed to delivering exceptional service.

5. Dayton, OH Maintenance & Repair Service Area:

Auxo Medical serves medical practices in Dayton, Ohio, and the surrounding areas. Whether you need repairs for anesthesia equipment, biomedical equipment, or sterile processing equipment, their team is dedicated to keeping your equipment in optimal condition.

6. Grand Rapids, MI Maintenance & Repair Service Area:

Medical facilities in Grand Rapids, Michigan, can rely on Auxo Medical for their equipment maintenance and repair needs. Their technicians are highly trained and experienced in servicing a wide range of medical equipment, ensuring that your practice operates smoothly.

7. East Tennessee Maintenance & Repair Service Area:

Auxo Medical extends its field service area to East Tennessee, covering cities like Knoxville, Chattanooga, and Johnson City. Medical practices in this region can benefit from their expertise in equipment maintenance, repairs, and parts replacement.

8. Lexington, KY Maintenance & Repair Service Area:

Auxo Medical provides maintenance and repair services for medical equipment in Lexington, Kentucky, and the surrounding areas. Their technicians are committed to ensuring that your equipment operates reliably and efficiently.

9. Mid Atlantic Maintenance & Repair Service Area:

Auxo Medical covers the Mid Atlantic region, including Virginia, Maryland, North Carolina, and Washington D.C. Medical practices in these areas can rely on their expertise for equipment maintenance, repairs, and parts replacement.

10. Depot Repair Services

If our field service team’s coverage does not extend to your area, we want to reassure you that you still have access to our quality repair services through our depot repair option. This alternative means that you can send your equipment or products directly to our specialized repair facility, where our team of expert technicians will diagnose, repair, and return your items in optimal condition. This depot repair service ensures that, regardless of your location, you receive timely, efficient, and professional repairs, keeping your operations running smoothly with minimal downtime. We strive to make the process as convenient as possible, providing detailed instructions for shipping your items to us and ensuring a transparent, communicative service experience throughout the repair journey. Contact the team at Auxo Medical to see if our depot repair service is right for you.

Why Choose Auxo Medical?

Auxo Medical stands out as a trusted partner for medical equipment service and repair. Here are some reasons why you should choose Auxo Medical for your medical equipment maintenance and repair needs:

1. Expertise for the Highest Level of Service

Auxo Medical’s technicians are highly trained, experienced, and qualified to meet and exceed industry standards. They regularly receive additional manufacturer training to stay up-to-date with the latest technology. Their expertise allows them to perform preventative maintenance, troubleshoot technical issues, and comply with regulations. They also provide professional documentation and educate medical professionals on equipment usage and troubleshooting.

2. Core Values of Integrity, Professionalism, and Customer Focus

Auxo Medical values honesty, integrity, and professionalism in all interactions with customers and employees. They strive to create empowering work environments and encourage thoughtful risk-taking. Their commitment to outstanding customer relationships is reflected in their flexibility, commitment, and quality of service. They also prioritize teamwork, environmental sustainability, improvement, innovation, and safety.

3. Positive Testimonials from Satisfied Clients

Auxo Medical has received numerous positive testimonials from their clients, highlighting their exceptional service and cost savings. Clients appreciate their thorough communication, timely inspections, repairs, and paperwork. They value Auxo Medical’s willingness to support their businesses commercially and in services. The team’s qualifications, personalized service, attention to detail, and responsiveness have impressed clients and fostered long-term partnerships.

Contact Auxo Medical for Your Medical Equipment Needs

If you’re looking for a reliable and experienced medical equipment service and repair company, look no further than Auxo Medical. With their comprehensive range of services, highly trained technicians, and commitment to excellence, they are the ideal partner for maintaining and repairing your medical equipment. Contact Auxo Medical today to request a maintenance or repair quote and experience the difference they can make in your medical practice. Call (888) 728-8448.

FAQ

1. What types of medical equipment does Auxo Medical service and repair?

Auxo Medical services and repairs a wide range of medical equipment, including biomedical equipment, sterile processing equipment, and anesthesia equipment.

2. Are the technicians at Auxo Medical qualified and certified?

Yes, the techniciansat Auxo Medical are highly qualified and certified. They have AAMI Certified Biomedical Equipment Technicians (CBET) on staff who undergo regular training to stay updated with the latest technology and industry standards.

3. Does Auxo Medical offer preventative maintenance programs?

Yes, Auxo Medical offers preventative maintenance programs for various types of medical equipment. These programs are designed to minimize downtime and ensure that your equipment operates at its best.

4. How can I contact Auxo Medical for a maintenance or repair quote?

To request a maintenance or repair quote from Auxo Medical, you can fill out the form on their website. Provide your contact information, facility details, and a brief message describing your needs. Auxo Medical will get back to you promptly with a quote. Or call their office directly during business hours at (888) 728-8448.

1Sep2022

Medical Equipment That Requires Regular Maintenance

September 1, 2022

Auxo Medical

Auxo Medical, medical equipment maintenance, Medical Equipment Repair, medical equipment service Articles

You rely on your medical equipment to function when it is required for patient care. So that there is less downtime for the equipment in your clinic, hospital, or medical office, you must plan for regular medical equipment maintenance. Auxo Medical can keep your medical equipment in optimal condition.

Anesthesia Equipment

If your facility provides surgical procedures for patients, all equipment must be maintained. Regularly scheduled maintenance prevents issues that may arise with faulty equipment.

Part of this maintenance is regular calibration. That way, readings are accurate, especially when monitoring the vitals of patients or the amounts of anesthesia given. Auxo Medical also provides testing of the vaporizer back pressure and vaporizer output as well as performing an electrical safety inspection.

We refurbish anesthesia equipment, using OEM parts and kits for current models as well as those that have been labeled as obsolete. Our preventative maintenance plans verify that the unit performs to industry requirements and OEM specifications.

Biomedical Equipment

Biomedical equipment must be maintained to specific requirements, especially those items that need to be calibrated and inspected on a regular basis. Auxo Medical provides inspections and maintenance for patient monitors, disinfectors, boilers, sterilizers, and autoclaves. We calibrate EKG and ECG machines, AEDs, and defibrillators so that they maintain accuracy and are ready for use when needed.

We provide periodic inspections to monitor any issues that might arise before it compromises patient safety. Incubators must be maintained as that will help keep temperature readings accurate. Fluid and blanket warmers must also be inspected to prevent the risk of overheating.

Sterile Processing Equipment

Sterile processing is at the heart of every clinic or medical facility and impacts every department. Without quality equipment that is carefully monitored and regulated, patient care can suffer. Downtime for sterilizing equipment means time spent away from patients.

Auxo Medical technicians travel with most parts they would need for any emergency repairs that are necessary. We have the means to test your water quality and make improvements as needed. We also use certified thermocouples to calibrate the sterile processing equipment. You can choose from several maintenance plans so that your sterilizing equipment is maintained according to regulations.

The Growing Need for Medical Equipment Maintenance

As medical equipment becomes more complex and more technical, the need for preventative maintenance and regular inspections increases. Service technicians must be trained to provide inspections, calibrate equipment to a detailed level of accuracy, and make diagnoses and repairs. Auxo Medical technicians are rigorously trained to provide the highest level of service to our clients and their medical equipment needs.

Preventative maintenance has become an even more critical part of equipment management with the increasing requirements to meet compliance and accuracy. Many of these pieces of equipment must now integrate with networks and other components.

Because of the complexity of the equipment being used in medical facilities, the need for outsourcing maintenance and repairs has grown. Most facilities don’t have technicians on staff with the level of expertise needed to maintain and repair this technical equipment.

The Need for Documentation

Facilities require access to full documentation for each piece of equipment that is serviced. They need a log of maintenance performed, a list of repairs made, and other documentation for regulatory requirements. Consistent reporting of data can help facilities determine the optimal timeframe for how often preventative maintenance should take place.

Auxo Medical provides complete reports for diagnosis and calibration, which are logged into a portal or sent directly to the client. All testing equipment is current and certified to maintain accuracy. Technicians receive specific manufacturer’s training to know how each product is designed to work and how to diagnose issues when the equipment isn’t working correctly.

Preventative Maintenance Service Plans

When looking into a specific service plan for preventative maintenance, you receive ongoing support that fits your needs and budget. Auxo Medical provides multiple plans for scheduled maintenance labor and parts as well as unscheduled service calls.

For those customers who need more care for critical equipment, Alpha is the highest-level service plan with complete coverage. From there, we can adjust other plans based on the facility’s needs and investment. Every plan includes detailed service records to help facilities manage their maintenance needs. Technical support is also included.

Auxo Medical provides loaner or rental equipment to reduce downtime for critical equipment while more in-depth repairs are being made. We provide verification of credibility with proof of certification for our technicians. You can also request years of experience from our technicians to ensure you feel confident about working with our team.

If you’re looking for third-party medical equipment maintenance or to buy new or refurbished equipment, contact Auxo Medical. We also provide service plans to help your facility care for the equipment necessary to provide optimum patient care. We’ll help you determine which plans best suit the goals and needs of your facility.

10Sep2018

Internet of Medical Things (IoT): The Vast Impact Inside & Outside of Hospital Walls

September 10, 2018

Auxo Medical

A patient’s heart monitor sends an alert to a physician that her arrhythmia is back.

A senior forgets to take their prescribed medication on time, and a devices helps remind them to take it and also documents what time they took it.

A man’s implanted device monitors blood glucose symptoms and delivers a corrective insulin stimulus, alerting the physician simultaneously.

All of these examples are the epitome of the “Internet of Medical Things” (IoMT). The Internet of Medical Things refers to an ecosystem of medical devices and applications that collect data that is then provided to healthcare IT systems through online computer networks. Wi-Fi enabled devices are a catalyst for machines to communicate and link to cloud platforms for data storage. The “Internet of Things” (IoT) has influenced several industries, and the healthcare field is no exception. The medical industry across the board has gradually started to enter the integrated world of IoT.

18Jul2018

Outpatient is the Future of Total Joint Replacement

July 18, 2018

Auxo Medical

Ambulatory Surgery Centers are Paving the Way

Elective outpatient hip and knee replacements increased by 47 percent from 2012 to 2015, according to a study by Sg2. This insight is an early indicator that total joint replacements (TJR) are becoming more common in the Ambulatory Surgery Center (ASC) setting as a higher number of surgeons become experts on minimally invasive technology and pain management techniques for outpatient procedures.

Total joint surgeries moving toward outpatient can also be attributed to:

The transition to value-based care since ASCs are a high quality, low cost option
Insurance companies are more willing to cover outpatient TJRs
Studies show that patients who fit a particular criteria can achieve desired results in the outpatient setting

In this month’s newsletter, we’re peeling back the TJR outpatient trends, cost analysis, and how ASCs are taking a driver’s seat in the total joint arena.

6Jul2018

ASCs Bring Extra Value in Value-Based Care

July 6, 2018

Auxo Medical

Value-based healthcare is a delivery model in which providers are compensated based on patient health outcomes. Under value-based care agreements, providers (including hospitals and physicians) are recognized for helping patients improve their health, reduce the ramifications and incidence of chronic disease, and live a healthier lifestyle in an evidence-based process.

Value-based care is different from a traditional fee-for-service (FFS) approach. FFS providers are paid based on the amount of healthcare services they deliver. The “value” in value-based healthcare is derived from measuring health outcomes against the cost of delivering the outcomes.

28Jun2018

#AskAuxo: Medical Equipment Maintenance Q&A

All month long, we have been focused on the importance of medical equipment maintenance. For this #ASKAuxo blog post, we wanted to dig a little bit deeper. We asked an expert about the fundamentals of proactively keeping equipment fully functional and reliable.

20Jun2018

4 Reasons You Should Make Preventative Maintenance of Medical Equipment a Top Priority

June 20, 2018

Auxo Medical

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Preventive maintenance programs are designed to ensure equipment is in quality working order to maintain reliable operation, protect patients, minimize the risk of injury to patients, and avoid pricey, unscheduled repairs.

Maintenance. The word itself can often times come with a negative connotation due to the term “High Maintenance.” But when it comes to medical equipment maintenance, the key here is PREVENTative. In this issue’s Auxo Medical newsletter, we’ll peel back why the importance of preventative maintenance cannot be overemphasized.

6Jun2018

Saving Time, Trouble & Money: Sterilizer Chamber Cleanings

June 6, 2018

Auxo Medical

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What is easy to do is also easy not to do. – Jim Rohn

As a “microwave society” — we enjoy seeing results immediately, and not necessarily waiting for the compound effect to kick in over a long period of time.

Taking a few minutes every single day to clean sterilizer chambers has both short term and long term benefits. Think about the concept of dental hygiene; it is preventative maintenance. Do you brush your teeth daily? Of course you do. But, do you floss daily? Maybe not. It’s easy to do, but it’s also…easy not to do. The benefits of doing this mundane and extra minute or two of work every single day has exponential benefits for your health in the long run.

29May2018

#AskAuxo: Top 5 Considerations When Purchasing Refurbished Medical Equipment

Managing any type of medical facility is pricey. Although the healthcare field has limited opportunities to scale back on purchases than other businesses, there are still ways to save money and make intelligent purchases.

A refurbished piece of medical equipment means that expert medical technicians have restored it to its nearly new condition before it was released back to the market.

Here are 5 areas to take into account when deciding to purchase refurbished medical equipment.

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