We specialize in servicing sterile processing, biomedical, anesthesia, and imaging equipment from top brands such as Steris, Midmark, Tuttnauer, Skytron, Stryker, Hill-Rom, Welch Allyn, GE Healthcare, Philips, Medtronic, Getinge, Mindray, Edan, and more.

Our Field Service Areas

We proudly serve healthcare and research facilities across 10 states and the District of Columbia, offering prompt, reliable service to keep your critical equipment running smoothly. Please select from our available field service areas below or use the field service area locator using your facility name, address, state, or zip code.

Virginia

We serve the entire Commonwealth of Virginia, including Richmond, Chesterfield, Charlottesville, Roanoke, Newport News, Norfolk, Virginia Beach, Fredericksburg, Alexandria, Arlington, and surrounding regions. As our home state, Virginia is where our headquarters and core service teams are located, ensuring fast response times and deep local expertise.

Maryland & Washington, D.C.

Our Maryland and D.C. service area covers Baltimore, Glen Burnie, Annapolis, Frederick, College Park, Bethesda, Washington D.C., Arlington VA, Alexandria VA, and the surrounding areas. We provide preventative maintenance, inspections, calibrations, and repairs for sterile processing, biomedical, anesthesia, and imaging equipment throughout the region.

North Carolina

We offer comprehensive field service throughout North Carolina, supporting hospitals, surgery centers, and clinics with scheduled maintenance programs and emergency repair services for all categories of medical and lab equipment.

South Carolina

Our South Carolina service teams provide on-site maintenance, inspection, and repair services to healthcare facilities across the state, ensuring your equipment meets regulatory standards and operates at peak performance.

Tennessee

We serve Eastern Tennessee, including the Chattanooga area and surrounding communities. Our technicians provide the same high-quality preventative maintenance and repair services that facilities across our entire network rely on.

Georgia

Our Georgia coverage focuses on the Atlanta metro area and surrounding regions. We support hospitals, outpatient clinics, and laboratories with expert equipment maintenance and timely repair services.

Florida

We proudly serve the Central Florida region, including Tampa, St. Petersburg, Orlando, Lakeland, Sarasota, Fort Myers, West Palm Beach, Port St. Lucie, Melbourne, Daytona Beach, Ocala, and surrounding areas. We understand the importance of reliable medical equipment in this fast-growing healthcare market and provide prompt, efficient maintenance and repair services.

Ohio

Our Ohio service area covers Central and Western Ohio, including the Dayton area and surrounding communities. We deliver expert field service for a full range of medical and lab equipment.

Michigan

We serve the Grand Rapids area and surrounding regions in Michigan, offering preventative maintenance programs, equipment inspections, calibrations, and repairs to keep your facility running without interruption.

Kentucky

Our Kentucky service team is based in the Lexington area, covering Lexington, Frankfort, Somerset, and surrounding communities with comprehensive medical equipment maintenance and repair services.

Medical and Lab Equipment We Service

Our field service programs cover a wide range of medical and laboratory equipment categories, including:

• Sterile Processing Equipment — autoclaves, sterilizers, washer-disinfectors, and related systems
• Biomedical Equipment — patient monitors, ECG machines, electrosurgical units, surgical and exam tables, stretchers, hospital beds, and more
• Anesthesia Equipment — anesthesia machines, vaporizers, and ventilators
• Imaging Equipment — C-Arms, R/F rooms, catheterization labs, portable X-ray units, and ultrasound machines

We service equipment in hospitals, surgery centers, outpatient clinics, dental practices, veterinary facilities, research institutions, laboratories, agricultural operations, aerospace facilities, and food processing environments.

Our Service Offerings

• Preventative Maintenance Programs — Scheduled maintenance to extend equipment life and reduce unexpected downtime
• Field Service and Equipment Repair — On-site repair by certified technicians to minimize disruption to your operations
• Inspection and Calibration Support — Ensuring your equipment meets manufacturer specifications and regulatory requirements
• Emergency Service Response — Rapid response when critical equipment fails unexpectedly
• Service Contracts — Customized agreements tailored to your facility’s specific needs and budget
• New and Refurbished Equipment Sales — High-quality medical and lab equipment to complement our service programs

Why Choose Auxo Medical?

With over 25 years in the industry building, repairing and maintaining medical and lab equipment, our team delivers field maintenance and repair services that keep your equipment running efficiently without straining your budget. We have local service teams in your area, which means faster response times, personalized attention, and a deep understanding of regional healthcare needs.

Whether your equipment requires routine preventative maintenance, an urgent repair, or a full inspection and calibration, we are committed to providing cost-effective, timely, and professional service to ensure your medical and lab equipment operates at peak performance.

Contact Us

Ready to optimize your medical and lab equipment maintenance? Contact Auxo Medical today for a quote or consultation.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

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Headquarters: 5401 Distributor Drive, Richmond, VA 23225

Toll-Free: (888) 728-8448 Local: (804) 233-4424 Fax: (888) 420-9471

Hours of Operation: Monday–Friday: 8:00 am – 4:30 pm Saturday–Sunday: Closed

The post Field Service Areas for Medical & Lab Equipment Maintenance & Repair appeared first on Auxo Medical.

Below is a complete overview of every Fujifilm X-ray product currently available through our inventory.

Portable X-Ray Systems

Fujifilm FDR AQRO Portable X-Ray with FDR ES 24/14C

The Fujifilm FDR AQRO redefines portable radiography. At just 198 lbs, it is 80% lighter than traditional mobile units, making it one of the most maneuverable portable X-ray systems on the market. Four swiveling casters allow effortless positioning in tight spaces, while a long-reach tube head and articulating control panel enable easy one-hand operation and immediate image confirmation from any angle.

Powered by a high-performance Li-ion battery with up to 12 hours of continuous use, the AQRO delivers exceptional image quality at a lower dose. Standard features include Virtual Grid™ processing to improve clarity without a physical grid, Dynamic Visualization™ II for intelligent image optimization, and Fujifilm’s patented ISS technology within the included FDR ES 24/14C CsI detector for superior sharpness. Additional technologist-focused features include a secure detector holder with built-in charging, an onboard console with instant previews, and a Hydro AG antibacterial coating.

The AQRO is compatible with FDR D-EVO III, D-EVO II, and FDR ES CsI wireless detectors in standard 14×17″, full field-of-view 17×17″, and the unique 24×30cm size—all featuring Fujifilm’s patented ISS technology and noise reduction circuitry.

Fujifilm FDR Go PLUS with FDR D-EVO III

The Fujifilm FDR Go PLUS is a compact, agile, and user-friendly portable X-ray system designed for high-quality imaging with optimal dose efficiency. It features a retractable column, compact tube head, and a quiet drive system ideal for navigating busy clinical environments and tight spaces.

Equipped with Fujifilm’s Dynamic Visualization™ image processing and optional Virtual Grid™ technology, the FDR Go PLUS automatically recognizes regions of interest and delivers exceptional contrast and detail at significantly lower doses—up to 50% less with Virtual Grid. The onboard technologist console provides a large touchscreen interface with real-time system status indicators, and its advanced ISS circuitry combined with FDR D-EVO III or II detectors ensures sharp, high-resolution images while reducing scatter.

FDR-flex Lite Digital DR Solutions

Our FDR-flex Lite lineup is the ultimate solution for converting any existing analog X-ray system into a full digital radiography (DR) station in seconds—with no wired connections required. Compact and lightweight enough to be hand-carried by a single technologist, these systems are ideal for hospitals, clinics, remote medical environments, and as dependable backup units.

Fujifilm FDR-flex Lite Digital DR Solution with FDR D-EVO III G35

This configuration pairs the FDR-flex Lite mobile kit with the FDR D-EVO III G35 panel. The battery-powered detector automatically senses exposures, delivering high-quality images in just 1–2 seconds and cycle times of 8–10 seconds, significantly enhancing workflow efficiency and patient comfort. Advanced imaging technologies include ISS circuitry, Virtual Grid™, and patented dose-efficient algorithms for exceptional image clarity with gentle dose management.

Fujifilm FDR-flex Lite Digital DR Solution with FDR ES C35 Panel

Bundled with the FDR ES C35 14×17 Panel, this system offers rapid deployment across various clinical settings. The lightweight, battery-powered detector features automatic exposure detection and delivers preview images in just 1–2 seconds. Equipped with ISS circuitry, Dynamic Visualization, and optional Virtual Grid™, the ES C35 panel ensures exceptional image quality with gentle dose management. It is built to withstand impact and environmental stresses with Hydro AG antibacterial coating and water/dust resistance ratings, making it reliable in emergency, operating, trauma, and busy outpatient environments.

Fujifilm FDR-flex Lite Digital DR Solution with FDR ES G35 Panel

This version comes equipped with the FDR ES G35 14×17 Panel, delivering high-quality digital imaging across hospitals, clinics, and remote locations. With automatic exposure sensing, rapid image previews in 1–2 seconds, and cycle times of 8–10 seconds, it significantly improves workflow efficiency and reduces patient wait times. Fujifilm’s advanced imaging technologies—including ISS circuitry, Dynamic Visualization, and optional Virtual Grid™—ensure exceptional image quality with optimized dose management.

Fujifilm FDR-flex Lite Digital DR Solution (No Panel)

For facilities that already own or wish to separately purchase a Fujifilm detector, we offer the FDR-flex Lite mobile kit without a panel included. This completely portable, wireless kit instantly converts an analog X-ray system into a full DR solution. It is designed for compatibility with Fujifilm’s durable, lightweight FDR D-EVO III & II detectors—ask us about ES-C35, ES-G35, D-EVO III-C35, or D-EVO III-G35 options. The system automatically senses X-ray exposure and delivers image previews in just 1–2 seconds to reduce patient wait time and boost workflow efficiency.

Standalone Flat-Panel Detectors

We carry a full range of Fujifilm FDR ES tethered detectors that serve as next-generation DR retrofit solutions. Each detector is designed with Fujifilm’s exclusive ISS (Irradiated Side Sampling) technology, which captures the X-ray image from the incident/patient side of the detector rather than below the scintillator layer. This reduces the distance for light to spread, allowing the image to be captured where it’s sharper and stronger. All FDR ES detectors feature a 150-micron pixel pitch and a wide 16-bit dynamic range for outstanding image clarity.

Fujifilm FDR ES C35 Detector with Battery, Tethered (14×17″)

This compact 14×17″ CsI detector delivers ultra-sharp images with dose efficiency up to 30% better than CR and 20% over comparable DR detectors. Rapid image display within 1–2 seconds and cycle times less than 10.5 seconds make it ideal for tabletop and table exams. Engineered to resist incidental liquids with an IPX-3 rating, it offers extended battery life with sleep mode and easily fits into existing Buckys and holders for effortless retrofit upgrades.

Fujifilm FDR ES G35 Detector with Battery, Tethered (14×17″)

The FDR ES G35 Tethered Detector is a next-generation DR solution designed for easy retrofit into existing X-ray systems. Compact, lightweight, and durable, it offers top-tier image quality with a 150-micron pixel pitch and a wide 16-bit dynamic range. Fujifilm’s innovative ISS technology captures sharper images directly from the patient side for advanced dose efficiency.

Fujifilm FDR ES C43 Detector with Battery, Tethered (17×17″)

This 17×17″ CsI detector is equipped with Fujifilm’s ISS technology and captures ultra-sharp images from the patient side, reducing light spread and enhancing dose efficiency—up to 30% better than CR systems and 20% over comparable DR detectors. With fast preview times of 1–2 seconds and cycle times under 13 seconds, it is ideal for table and tabletop exams in busy clinical environments. Built to resist incidental liquids with an IPX-3 rating, it seamlessly fits into standard Buckys and holders for simple retrofit applications.

Fujifilm FDR ES G43 Detector with Battery, Tethered (17×17″)

The FDR ES G43 Tethered Detector is a lightweight and durable 17×17-inch detector weighing just 8.2 lbs. Featuring Fujifilm’s advanced ISS technology, it provides ultra-sharp images with a 150-micron pixel pitch and wide 16-bit dynamic range. Its unique design captures images from the patient side, reducing light spread and improving image clarity and dose efficiency—achieving up to 20% better dose savings over comparable systems. It fits existing standard Buckys and holders for simple DR and DR panel retrofits with no need to rework your existing equipment.

Fujifilm FDR ES 24C Detector with Battery, Tethered (24×30cm)

This compact 24×30cm CsI detector incorporates Fujifilm’s advanced ISS technology, delivering ultra-sharp images from the patient side with dose efficiency up to 30% over CR systems and 20% over comparable DR detectors. Its 150-micron pixel pitch and wide 16-bit dynamic range produce exceptional image clarity, with rapid preview times of 1–2 seconds and cycle times under 9 seconds—making it ideal for tabletop exams and quick workflows.

Veterinary X-Ray

Fujifilm VXR Veterinary X-Ray Room

The Fujifilm VXR Veterinary X-Ray Room is a compact, affordable, and efficient in-room radiography system built specifically for veterinary practices that demand brilliant image quality at low dose—even in small spaces. Designed for easy installation and streamlined workflow, the VXR features a four-way floating tabletop for flexible positioning, a built-in tabletop urine trap for cleaner exams, and a Bucky that accepts standard 14×17″ or 17×17″ cassettes and detectors for easy compatibility.

A 19″ touchscreen workstation on an articulating arm provides intuitive anatomical selections that auto-populate user-programmable techniques, plus instant image previews and optimized visualization using Fujifilm image processing, including standard Dynamic Visualization for outstanding first-up detail while supporting ALARA initiatives. Power options include a 32 kW generator (or capacitor-assisted 32 kW) integrated inside the table to work with standard electrical infrastructure. Please note: the detector is not included—FDR ES II 17×17 or 14×17 must be purchased separately.

Why Choose Fujifilm X-Ray Equipment from Auxo Medical?

At Auxo Medical, we are committed to providing healthcare facilities with high-quality, cost-effective imaging solutions. Our Fujifilm product lineup represents the best in portable and fixed digital radiography, combining advanced technologies like ISS imaging, Virtual Grid™, and Dynamic Visualization™ to deliver superior image quality at lower patient doses.

Whether you need a fully equipped portable X-ray unit, a lightweight DR conversion kit, a standalone detector for a retrofit project, or a dedicated veterinary imaging room, we have the right Fujifilm solution for your facility.

Contact us today to learn more about any of these Fujifilm X-ray products, request a quote, or discuss which configuration best fits your clinical needs.

The post New Fujifilm X-Ray Equipment Available at Auxo Medical appeared first on Auxo Medical.

Fujifilm’s mobile fluoroscopy systems are engineered for superior image quality, low-dose safety, and effortless maneuverability. Below are the new Fujifilm C-arm models we now offer, tailored to meet the diverse needs of modern surgical environments.

Our New Fujifilm C-Arm Lineup

We have carefully selected these models to ensure we provide solutions for everything from routine orthopedic work to complex vascular interventions.

1. Fuji Persona C HR C-arm with 30cm Flat Panel Digital Detector

The Persona C HR is the powerhouse of the Fujifilm mobile lineup. Designed for high-demand environments, it features a robust 25 kW generator and an advanced IGZO (Indium Gallium Zinc Oxide) detector. This combination delivers exceptional clarity for complex vascular, spine, and orthopedic procedures. Its high-resolution 30cm detector ensures a large field of view while maintaining a lightweight, maneuverable profile that can be delivered throughout the US and serviced across the Mid-Atlantic region.

2. Fuji Persona C Compact C-arm with 21cm Cesium Flat Panel Digital Detector

For facilities prioritizing a balance of power and space-saving design, the Persona C Compact (21cm) is an ideal choice. It utilizes cesium iodide (CsI) flat panel technology to provide ultra-low dose imaging without sacrificing detail. With its dual 21.5-inch touch monitors and agile C-arm frame, it is a favorite for pain management and general surgery centers.

3. Fuji Persona C Compact C-arm with 30cm Cesium Flat Panel Digital Detector

Offering the same compact footprint as its 21cm counterpart, this model upgrades your imaging capabilities with a 30cm flat panel detector. This provides surgeons with a larger anatomical view, which is critical for specialized orthopedic and abdominal procedures. We recommend this system for clinics that need high-end performance in a smaller, mobile package.

4. Fuji Persona CS Compact C-arm with 21cm Cesium Flat Panel Digital Detector

The Persona CS series is specifically designed for the tightest operating room environments. Despite its compact size, it packs a 5 kW generator—providing over twice the power of many traditional compact C-arms. The 21cm detector model offers rapid, single-unit positioning, making it perfect for outpatient surgery centers.

5. Fuji Persona CS Compact C-arm with 30cm Cesium Flat Panel Digital Detector

Rounding out our new arrivals is the Persona CS with a 30cm detector. It combines the agility of the “CS” platform with the expanded viewing area of the 30cm flat panel. This system features an onboard 27-inch 4MP multi-touch monitor and a dedicated radiography mode, ensuring that your surgical team has crystal-clear visuals for real-time decision-making.

Why Choose Auxo Medical for Your Fujifilm Imaging?

When you partner with Auxo Medical, you aren’t just buying equipment; you are gaining a long-term service partner. We take pride in our extensive reach and expertise across the East Coast and Midwest, including Virginia, Maryland, North Carolina, South Carolina, Tennessee, and Florida.

Key Benefits of the Fujifilm Persona Series:

• Superior Image Quality: High-resolution flat panel detectors (IGZO and CsI) provide sharp, detailed images for precise guidance.
• Low-Dose Technology: Fujifilm’s advanced processing algorithms prioritize patient and staff safety by minimizing radiation exposure.
• Effortless Maneuverability: Lightweight designs and color-coded brakes allow for quick, intuitive positioning in the OR.
• Versatility: These systems are optimized for a wide range of procedures, including orthopedic, vascular, urological, and general surgery.

Expert Service and Maintenance

At Auxo Medical, our support doesn’t end at the sale. Our factory-trained technicians provide comprehensive maintenance and repair services. We understand that downtime is not an option for your facility. That is why we offer dedicated C-Arm field service support throughout our Mid-Atlantic service areas, from our headquarters in Richmond, VA to our satellite locations in Maryland, D.C., and North Carolina.

Contact Us Today for a Quote

Are you ready to upgrade your surgical suite with the latest Fujifilm technology? We are here to help. Our team can provide personalized consultations to determine which C-arm model best fits your clinical needs and budget.

Request a Quote Online or call us today at (804) 233-4424 to speak with one of our imaging specialists. Let us help you bring the future of fluoroscopy to your facility.

The post New Fujifilm C-Arms Available at Auxo Medical appeared first on Auxo Medical.

Auxo Medical’s field service coverage spans key regions across the Mid-Atlantic, Southeast, and Midwest. Auxo Medical covers Virginia, Maryland/Washington, DC, North Carolina, South Carolina, Tennessee, Georgia, Florida, Ohio, Kentucky, and Michigan.

Regional Field Service Coverage for Healthcare Facilities

Auxo Medical supports healthcare organizations in multiple regional markets, helping facilities find local service for maintenance, repair, and inspections. Auxo Medical service locations and territories that include:

• Virginia, with headquarters in Richmond.
• Maryland and Washington, DC.
• North Carolina and South Carolina.
• East Tennessee, including the Chattanooga-to-Knoxville corridor.
• Georgia, including the Atlanta area.
• Central Florida, including Tampa.
• Central and Western Ohio, including Dayton.
• Kentucky, including Lexington.
• Michigan, including Grand Rapids.

For healthcare providers managing multiple sites, Auxo Medical’s regional footprint makes it easier to work with one service partner across several states while still receiving local field support.

Medical and Lab Equipment Auxo Medical Services

Biomedical Equipment Maintenance and Repair

Auxo Medical provides biomedical field service for equipment such as patient monitors, ECG systems, ultrasound machines, surgical and exam tables, OR and surgical lighting, stretchers, hospital beds, and electrosurgical units. Auxo Medical services equipment from brands including GE Healthcare, Datascope, Philips, Mindray, Edan, Medtronic, Steris, Midmark, Skytron, Stryker, Hill-Rom and more.

Sterile Processing Equipment Maintenance and Repair

For sterile processing departments, Auxo Medical performs service for full CSSD and SPD maintenance, sterilizers, tabletop autoclaves, washer disinfectors, ultrasonic cleaners, steam generators, and boilers from brands such as Steris/AMSCO, Tuttnauer, Lancer, Spire/Primus, Scientek, Consolidated, Sharpertek, Belimed, BetaStar, Reimers and more.

Anesthesia Equipment Maintenance and Repair

Auxo Medical also provides field service for anesthesia machines, anesthesia monitors, anesthesia booms, vaporizers, and other medical, dental, and veterinary anesthesia equipment including equipment fom Mindray, GE Healthcare, Datex-Ohmeda, Dräger, Penlon and others.

Imaging Equipment Maintenance and Repair

For imaging departments and procedure rooms, Auxo Medical maintains and repairs C-arms, R/F rooms, catheterization labs, and portable X-ray systems. Auxo Medical service equipment from GE Healthcare such as the OEC 9800/9900 and Innova 2100, along with Fuji, Siemens, Philips, and Shimadzu.

Why Healthcare Facilities Choose Auxo Medical

With Auxo Medical, there are several operational advantages for facilities seeking a trusted medical equipment service partner. Auxo Medical has factory-trained and experienced technicians, AAMI Certified Biomedical Equipment Technicians on staff for biomedical and anesthesia support, and service practices aligned with NFPA 99 and AAMI recommendations.

Auxo Medical also understands what matters to hospitals, surgery centers, and labs, including customized preventative maintenance plans, maintaining equipment uptime, quick service call turn around and completion, warranties and peace of mind that their equipment will be working safely and properly, 24/7 emergency repair options, and a client service portal for requests and recordkeeping for SLA clients. In addition, facilities may save up to 50% compared with OEM service providers.

Preventative Maintenance Plans and Annual Inspection Support

Preventative maintenance is a major focus of the Auxo Medical service offering. Auxo Medical offers several sterile processing service plan options and can customize plans to fit a facility’s needs. These plan levels include: Alpha, Beta, Gamma, and Delta plans, with Gamma as a labor-only scheduled maintenance program and Delta Plus coverage including unscheduled service calls.

Auxo Medical provides a broad range of biomedical services, including inspections, calibrations, and check-ins. For facilities that need annual biomedical equipment inspections completed on schedule, trust Auxo Medical as a partner for both ongoing maintenance and compliance-focused service support.

Who Auxo Medical Serves

Auxo Medical supports hospitals, surgery centers, laboratories as well as industrial and agricultural processing facilities with a wide range of service offerings across multiple equipment categories. This makes Auxo Medical stand out for facilities that would prefer one provider for sterile processing, biomedical devices, anesthesia systems, and imaging equipment rather than separate vendors for each department.

Frequently Asked Questions

What equipment does Auxo Medical service?

Auxo Medical’s four main service categories include: sterile processing equipment, biomedical equipment, anesthesia equipment, and imaging equipment, including sterilizers, autoclaves, patient monitors, ultrasound machines, anesthesia machines, vaporizers, C-arms, and portable X-ray systems.

What areas does Auxo Medical serve?

Auxo Medical provides service coverage in Virginia, Maryland/DC, North Carolina, South Carolina, Tennessee, Georgia, Florida, Ohio, Kentucky, and Michigan, with specific field service locations such as Richmond, Atlanta, Tampa, Dayton, Lexington, and Grand Rapids.

Can preventative maintenance plans be customized?

Yes. Auxo Medical offers several standard sterile processing service plans and can customize a plan to match a facility’s needs.

Does Auxo Medical provide annual biomedical inspections?

Yes. Auxo Medical provides biomedical services that include inspections, calibrations, and check-ins, in addition to an array of additional repair and maintenance services.

Does Auxo Medical service personal equipment?

No. Auxo Medical does not provide service for personal or residential equipment.

Request Service from Auxo Medical

For healthcare organizations looking for dependable medical and lab equipment maintenance and repair, Auxo Medical offers regional field service coverage, multiple equipment specialties, and flexible preventative maintenance support. Facilities can use the field service locator to confirm coverage, request a maintenance or repair quote online, and submit equipment lists for preventative maintenance plan estimates.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

First Name *

Last Name *

Email *

Company/Facility Name *

Zip Code *

Phone Number *

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If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

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At Auxo Medical, we understand that reliable sterilization isn’t just a requirement; it is a moral imperative. We provide comprehensive service, maintenance, and repair solutions designed to extend the life of your equipment and ensure you remain compliant with the strictest industry standards.

Why Proactive Maintenance Matters

“How often does sterile processing equipment need servicing?”

While specific intervals vary by manufacturer, the broader answer is that reactive maintenance is the most expensive strategy. Waiting for an autoclave to fail before calling for service leads to costly emergency downtime.

We advocate for a robust Preventative Maintenance (PM) schedule. Regular PMs allow us to:

• Identify wear and tear on gaskets, valves, and sensors before they fail.
• Ensure steam quality meets the necessary parameters for sterilization.
• Maintain documentation required by The Joint Commission (TJC), AAAHC, and CLIA.

Equipment We Service and Repair

Our team of certified technicians is trained to handle a vast array of equipment found in the Central Sterile Supply Department (CSSD). We work on major brands including Steris, Getinge, Midmark, Tuttnauer, and many others.

1. Steam Sterilizers and Autoclaves

The autoclave is the workhorse of the SPD. We handle everything from tabletop units in dental offices to large, bulk sterilizers in major hospitals. Our services include chamber cleaning, door gasket replacement, calibration of pressure/temperature sensors, and vacuum leak testing.

2. Washer-Disinfectors

Before sterilization can occur, instruments must be visibly clean. We service single and multi-chamber washer-disinfectors, ensuring spray arms are rotating correctly, detergent dosing is accurate, and thermal disinfection temperatures are reached.

3. Ultrasonic Cleaners

Ultrasonic cavitation is essential for cleaning intricate surgical instruments. We test transducers and generators to ensure your ultrasonic cleaners are effectively removing bioburden from box locks and crevices.

4. Cart Washers and Steam Generators

Often overlooked, the infrastructure supporting the SPD is vital. We service cart washers and the steam generators/boilers that power your sterilizers, ensuring your facility has clean, “dry” steam essential for effective sterilization packs.

The Auxo Difference: Refurbishment and Sustainability

We don’t just fix equipment; we breathe new life into it.

At Auxo Medical, we are industry leaders in medical equipment refurbishment. If your current sterile processing equipment is aging but a full replacement isn’t in the budget, our refurbishment program is the solution.

• Cost Savings: Refurbished equipment typically costs 40-60% less than new OEM equipment.
• Sustainability: Refurbishing reduces medical waste and lowers your facility’s carbon footprint.
• Warranty: We stand behind our work. Our refurbished units come with warranties that often match or exceed those of new equipment.

Ensuring Compliance and Safety

Navigating the regulatory landscape of healthcare is difficult. When we service your equipment, we do more than turn a wrench; we help you manage risk.

Our service documentation provides the “paper trail” necessary for audits. We ensure your equipment operates within the manufacturer’s Instructions for Use (IFU) and adheres to standards set by AAMI (Association for the Advancement of Medical Instrumentation).

Frequently Asked Questions (FAQ)

Q: Do you offer emergency repair services for autoclaves?
A: Yes. We understand that equipment failure doesn’t happen on a schedule. We offer responsive field service to get your critical equipment back online as quickly as possible.

Q: Can you service equipment from different manufacturers?
A: Absolutely. We are a multi-vendor service provider. This simplifies your billing and logistics, as you only need one point of contact for all your sterile processing equipment, regardless of the brand.

Q: Is it better to repair or refurbish my sterilizer?
A: It depends on the age and condition of the unit. Minor issues can be repaired on-site. However, if a unit requires major component replacements (like chambers or control retrofits), sending it to us for a complete refurbishment is often the most cost-effective long-term solution.

Partner with Auxo Medical for Your SPD Needs

Your sterile processing department is too important to trust to generalists. You need specialists who understand the chemistry, physics, and mechanics of sterilization.

Whether you need a preventative maintenance contract, an emergency repair, or a fully refurbished sterilization suite, Auxo Medical is your partner in patient safety.

Does your SPD equipment need attention? Contact Auxo Medical today to schedule a consultation or service call.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

First Name *

Last Name *

Email *

Company/Facility Name *

Zip Code *

Phone Number *

Message *

If you would like an estimate on a preventative maintenance plan, please upload your equipment list here.

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Who We Are

At Auxo Medical, we believe that reliable medical equipment shouldn’t be a luxury — it should be a given. Headquartered in Richmond, Virginia, we are a full-service medical and laboratory equipment company specializing in sales, field service, maintenance, and repair for healthcare facilities of every size. Whether you run a large hospital system, a single-room dental practice, or a veterinary clinic, we have the expertise, inventory, and technical team to keep your operations running smoothly.

Our name, Auxo, comes from the Greek goddess of growth — and that’s exactly what we help our clients do. We grow with you, supporting your facility at every stage with equipment you can trust, service you can depend on, and pricing that respects your budget.

What We Do

We offer a comprehensive range of products and services designed to meet the complex needs of modern healthcare environments. Our capabilities fall into two core categories: equipment sales and technical service.

New & Refurbished Medical Equipment Sales

Finding the right equipment at the right price is one of the biggest challenges healthcare administrators and procurement teams face. We make that process easier by offering both brand-new and professionally refurbished medical and laboratory equipment. Every refurbished unit we sell undergoes rigorous inspection, testing, and reconditioning to meet or exceed original equipment manufacturer (OEM) specifications.

Our equipment catalog includes, but is not limited to:

• Sterilizers and autoclaves — tabletop, floor-loading, and large-capacity steam sterilizers for sterile processing departments (SPD/CSSD), dental offices, veterinary clinics, and research laboratories
• Anesthesia machines and systems — new and refurbished anesthesia delivery systems from leading manufacturers, fully tested and patient-ready
• Surgical tables and lights — general and specialty surgical tables, examination tables, and overhead surgical lighting systems
• Patient monitors and vital signs equipment — multiparameter monitors, pulse oximeters, capnography units, and related accessories
• Imaging equipment — diagnostic imaging systems for clinical and veterinary applications
• Laboratory equipment — centrifuges, biological safety cabinets, incubators, and other essential lab instruments
• Washer-disinfectors and ultrasonic cleaners — critical components for instrument reprocessing workflows

By offering refurbished equipment alongside new inventory, we give our clients the flexibility to stretch their capital budgets without compromising on quality or patient safety.

Biomedical Field Service, Maintenance & Repair

Equipment downtime costs more than money — it disrupts patient care, delays procedures, and puts your team under unnecessary stress. That’s why we offer responsive field service and repair across our entire service territory.

Our factory-trained biomedical and sterile processing technicians provide:

• Preventive maintenance (PM) programs — Scheduled inspections, calibrations, and performance testing to keep your equipment in peak condition and help you maintain regulatory compliance with organizations such as The Joint Commission and CMS
• Emergency and on-demand repair — When something breaks, we respond quickly. Our team is equipped to diagnose and repair issues on-site, minimizing downtime and keeping your facility operational
• Installation and decommissioning — Professional installation of new and refurbished equipment, as well as safe removal and decommissioning of end-of-life systems
• Compliance and documentation support — Detailed service reports and maintenance records that support your accreditation and audit requirements

We service a wide array of equipment types, with particular depth of expertise in:

• Sterile processing equipment (SPD/CSSD) — sterilizers, washer-disinfectors, ultrasonic cleaners, cart washers, and related reprocessing systems
• Anesthesia delivery systems — vaporizer testing, flow sensor calibration, breathing circuit leak checks, and full system overhauls
• Biomedical equipment — general biomedical devices including patient monitors, defibrillators, electrosurgical units, infusion pumps, and more
• Imaging systems — diagnostic and clinical imaging equipment maintenance and repair

Industries and Facilities We Serve

One of the things that sets us apart is the breadth of facilities we support. We don’t serve only large hospital systems — although we certainly do that, too. Our client base includes:

• Hospitals and health systems — from community hospitals to large academic medical centers
• Ambulatory surgery centers (ASCs) — fast-paced surgical environments that require reliable, well-maintained equipment
• Outpatient clinics and primary care offices — smaller clinical settings that still demand professional-grade equipment and service
• Dental practices — sterilizers, autoclaves, and infection control equipment tailored to dental workflows
• Veterinary clinics and animal hospitals — anesthesia, sterilization, and monitoring equipment designed for veterinary applications
• Laboratories and research facilities — scientific and clinical laboratories that rely on precision instruments
• Industrial facilities — sterilization and decontamination equipment for industrial and manufacturing applications

No matter the size of your operation, we bring the same commitment to quality, responsiveness, and technical excellence.

Where We Serve

From our headquarters in Richmond, Virginia, we provide equipment sales and field service across a large and growing service territory spanning the Southeast, Mid-Atlantic, and parts of the Midwest. Our current coverage includes:

• Virginia (VA)
• Maryland and Washington, D.C. (MD/DC)
• North Carolina (NC)
• South Carolina (SC)
• Tennessee (TN)
• Georgia (GA)
• Florida (FL)
• Ohio (OH)
• Michigan (MI)
• Kentucky (KY)

This multi-state presence allows us to provide consistent, high-quality service whether your facility is in downtown Atlanta, rural eastern Kentucky, the suburbs of Detroit, or anywhere in between. We are continually expanding our reach to serve more communities and healthcare providers.

If your facility is located in one of these states, we encourage you to request a preventive maintenance quote or reach out to discuss your equipment needs. If you’re outside our listed territory, contact us anyway — we may still be able to help.

Why Healthcare Facilities Choose Auxo Medical

In a crowded market of medical equipment vendors and third-party service providers, we know you have options. Here’s why facilities across the East Coast and Midwest choose to work with us:

Cost-Effective Solutions Without Compromise

We understand the financial pressures healthcare organizations face. Our refurbished equipment program gives you access to top-tier devices at a fraction of the cost of buying new, while our flexible PM agreements help you plan and budget for ongoing maintenance expenses. We believe you shouldn’t have to choose between fiscal responsibility and clinical quality.

Deep Technical Expertise

Our service technicians are factory-trained and experienced across multiple equipment platforms and manufacturers. Whether it’s a complex anesthesia machine repair, a sterilizer validation, or a routine PM on a patient monitor, our team has the skills and knowledge to get the job done right the first time.

Speed and Responsiveness

We know that when critical equipment goes down, every hour matters. Our team is built for fast response — whether that means dispatching a technician for an emergency repair or expediting a replacement unit from our inventory. We move quickly because your patients can’t wait.

A True Partnership Approach

We don’t just sell you equipment and disappear. We build long-term relationships with our clients, becoming an extension of your biomedical engineering or facilities management team. From initial consultation through installation, training, ongoing maintenance, and eventual replacement, we’re with you for the entire lifecycle of your equipment.

How to Get Started

Getting in touch with us is easy. Whether you need a quote for new or refurbished equipment, want to set up a preventive maintenance agreement, or require emergency repair support, we’re here to help.

• Call us at (888) 728-8448— Speak directly with a member of our team to discuss your needs.
• Submit a service request — Use the service request form below to describe your situation and we’ll respond promptly
• Request a PM quote — Let us evaluate your equipment inventory and build a customized preventive maintenance program designed for your facility

We respond to every inquiry with the urgency it deserves — because we know your equipment is mission-critical.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

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Frequently Asked Questions

What types of equipment does Auxo Medical sell?

We sell both new and refurbished medical and laboratory equipment, including sterilizers, autoclaves, anesthesia machines, surgical tables, surgical lights, patient monitors, imaging systems, washer-disinfectors, ultrasonic cleaners, and laboratory instruments.

What does “refurbished” mean when it comes to your equipment?

Every refurbished unit we sell is thoroughly inspected, repaired as needed, tested, and restored to meet or exceed OEM performance specifications. We stand behind the quality of our refurbished equipment with warranties and ongoing service support.

What states does Auxo Medical serve?

We currently provide equipment sales and field service across Virginia, Maryland, Washington D.C., North Carolina, South Carolina, Tennessee, Georgia, Florida, Ohio, Michigan, and Kentucky.

Can you service equipment you didn’t sell to us?

Absolutely. Our field service team works on a wide range of medical and laboratory equipment regardless of where it was originally purchased. Contact us to discuss your specific equipment and service needs.

How quickly can you respond to an emergency repair request?

We prioritize emergency calls and work to dispatch a technician as quickly as possible. Response times vary by location and technician availability, but urgency is built into everything we do. Call us or submit a service request for the fastest response.

Do you offer preventive maintenance contracts?

Yes. We offer customizable preventive maintenance programs tailored to your facility’s equipment inventory, usage patterns, and compliance requirements. Request a PM quote to get started.

Let Us Support Your Mission

At the end of the day, our work exists to support yours. Every piece of equipment we sell, every repair we make, and every PM visit we complete is in service of a larger goal: helping you deliver safe, effective care to the patients and communities you serve.

We are Auxo Medical — your partner in medical equipment sales, service, and support across Virginia, the Mid-Atlantic, the Southeast, and the Midwest.

Ready to talk? Contact us today to request a quote, schedule service, or learn more about how we can support your facility.

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* Please note:  Auxo Medical does not provide services for personal equipment.

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This article explains how we approach imaging support, what equipment we commonly service, and what you can expect from a high-quality maintenance program—so you can make confident decisions for your department, your patients, and your budget.

Why imaging equipment uptime matters

Modern diagnostic imaging is the heartbeat of patient workflow. Whether you’re running a high-volume outpatient schedule or supporting an ER, uptime affects:

• Patient care and speed to diagnosis
• Staff productivity and scheduling
• Repeat imaging risk and image quality
• Regulatory readiness and documentation
• Service costs over the life of the system

Unplanned downtime is often expensive not just because of the repair, but because of the ripple effects. That’s why our focus isn’t only “fix it fast”—it’s also preventing failures with disciplined imaging equipment maintenance.

What imaging equipment do we service?

We support a wide range of diagnostic imaging modalities. If your facility relies on it for clinical imaging, there’s a strong chance we can help maintain and repair it.

Common categories include:

X-ray / Radiography (including DR/CR)

From image quality issues to generator faults and detector-related troubleshooting, X-ray service and repair often requires both technical experience and careful calibration to maintain consistent results.

Fluoroscopy & R/F rooms

Fluoro systems combine mechanical, imaging, and safety-critical elements. We help with fluoroscopy repairs, image chain issues, table and positioning concerns, and performance checks.

Mobile X-ray & C-arms

Mobiles are workhorses—and they take a beating. We commonly see cable wear, braking and steering issues, monitor problems, and generator or exposure inconsistencies. Our C-arm service and mobile imaging support is designed to reduce disruptions in surgery and pain management workflows.

If you’re not sure whether your specific model is supported, we’ll talk through it—our goal is to offer a realistic plan, not guesswork.

Our approach to imaging equipment maintenance

At Auxo Medical, we prioritize service that’s easy to work with: responsive, transparent, and organized. Strong imaging support typically includes five pillars:

1) Preventive maintenance (PM) that’s actually preventive

Preventive maintenance isn’t a checkbox. Done correctly, PM reduces emergency calls, extends component life, and keeps image quality consistent.

Depending on the modality, PM may include:

• Visual inspections and wear checks (cables, connectors, moving assemblies)
• Mechanical alignment and operational verification
• Cleaning, airflow checks, and cooling pathway inspection
• Functional testing of interlocks and safety mechanisms
• Image quality verification and artifact checks
• Calibration/verification tasks aligned to system requirements
• Documentation for your records and compliance needs

2) Clear troubleshooting and root-cause thinking

A recurring error isn’t “bad luck”—it’s a signal. We aim to diagnose the underlying cause, not just reset the alarm. That means methodical testing, reviewing history when available, and verifying performance after repairs.

3) Practical repair options

Facilities vary. Some need full coverage. Others prefer time-and-materials support, PM-only, or help filling gaps for an internal biomed team. We work with you to choose a plan that fits your risk tolerance and budget.

4) Service documentation you can use

Whether you need internal records or are preparing for audits and inspections, we provide clear service reporting—what we found, what was done, and what recommendations (if any) remain.

5) Communication that respects your schedule

Imaging downtime is stressful. We keep the process straightforward: coordinated scheduling, status updates, and realistic timelines.

Common imaging equipment problems we help solve

While every modality has its own personality, many service calls fall into familiar patterns. Here are examples of issues we often address through imaging equipment repair:

• Intermittent faults triggered by worn cables, loose connections, or power instability
• Image artifacts caused by detector issues, shielding problems, calibration drift, or mechanical alignment
• Tube-related concerns such as inconsistent exposures, warm-up issues, or performance degradation (where applicable)
• Cooling and airflow problems that lead to overheating, shutdowns, or shortened component life
• Table and positioning errors from mechanical wear, sensors, or drive components
• Workstation and display issues including freezes, communication errors, or integration trouble

Some failures are sudden, but many give early warning signs—odd noises, intermittent artifacts, longer boot times, minor error codes, or “it only happens sometimes.” We encourage teams to report these early; it often prevents bigger downtime later.

Service plans built around your facility

Different departments need different coverage. We commonly support customers with:

• On-demand repairs (time & materials) when you need help fast
• Preventive maintenance agreements to reduce breakdowns and stabilize performance
• Full-service support options for departments that want predictable coverage

If you’re comparing OEM vs. independent imaging service, we’re happy to walk through pros/cons and help you decide what’s best for your department—not just what’s easiest in the moment.

Why choose Auxo Medical for imaging equipment service?

When you’re selecting an imaging service partner, the details matter. We focus on the fundamentals that keep service relationships strong over the long run:

• Responsiveness and follow-through (because downtime is urgent)
• A maintenance mindset that prevents repeat issues
• Straightforward communication with your clinical and technical teams
• Flexible options that match how your facility operates
• Reliable documentation so you’re not chasing paperwork later

Our goal is simple: keep your imaging equipment dependable, your workflow steady, and your team supported.

Imaging equipment maintenance FAQ

How often should imaging equipment receive preventive maintenance?

It depends on modality, utilization, and manufacturer guidance. High-volume systems often require more frequent checks. We’ll help you match PM frequency to your usage and uptime goals.

What should we do before calling for imaging equipment repair?

If safe to do so, note the error message/code, what was happening when the issue occurred, and whether the problem is repeatable. Also record recent changes (power events, construction, software updates, room temperature issues). These details can significantly speed up troubleshooting.

Can preventive maintenance reduce total cost of ownership?

In many cases, yes. PM helps catch wear early, reduces surprise downtime, and can extend the useful life of key components. It also helps maintain consistent image quality, which reduces repeats and workflow disruptions.

Get help with imaging equipment repairs or preventive maintenance

If you’re looking for a partner for imaging equipment service, maintenance, or repair, we’re ready to help. At Auxo Medical, we support imaging departments with practical service options designed to protect uptime and simplify your operations.

Contact Auxo Medical by filling out the form below or calling our office at (888) 728-8448 and as for our Imaging Equipment Service Team to discuss your modality, your challenges, and the level of coverage that makes sense for your facility.

Service Quote / Repair Request - Imaging

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That’s why we provide comprehensive biomedical equipment maintenance, inspection, calibration, and repair services—performed by highly trained Biomedical Equipment Technicians. Our mission is simple: keep your equipment compliant, dependable, and operating at peak performance.

If you’re looking for expert biomedical equipment repair and preventative maintenance services, we are your trusted partner.

Comprehensive Biomedical Equipment Service & Repair

We specialize in the inspection, maintenance, and repair of a wide range of biomedical equipment used in hospitals, surgery centers, outpatient clinics, and specialty facilities.

Our services cover:

• Patient monitors
• ECG machines
• Surgical tables
• Surgical lights (OR lighting systems)
• Stretchers
• Electrosurgical units (ESUs)
• Exam tables
• Ventilators
• And more

Our experienced technicians ensure that all equipment is serviced according to NFPA 99 and AAMI recommendations, helping your facility meet regulatory standards while maximizing equipment uptime.

Highly Trained and Experience Biomedical Equipment Technicians (BETs)

At Auxo Medical, our strength lies in our people. We have AAMI Certified Biomedical Equipment Technicians (CBETs) on staff who bring advanced technical expertise and ongoing training to every service call.

Our technicians:

• Perform daily repairs and rebuilds for our refurbished equipment division
• Participate in specialized manufacturer training throughout the year
• Stay current with industry standards and regulatory requirements
• Apply hands-on experience across a broad range of equipment categories

Because of this continuous training and real-world experience, we deliver service that meets the highest standards of safety, precision, and reliability.

We Service Leading Biomedical Equipment Brands

Our team is experienced in maintaining and repairing equipment from many of the most trusted manufacturers in healthcare.

We service brands including:

• GE Healthcare
• Datascope
• Philips
• Mindray
• Edan
• Medtronic
• Steris
• Amsco
• Midmark
• Ritter
• Skytron
• Stryker
• Hill-Rom
• And many more

Whether your facility operates a single brand or a multi-vendor environment, we have the expertise to support your equipment inventory.

 Maintenance Programs That Protect Your Investment

Maintenance is the foundation of a strong biomedical equipment management program. By proactively inspecting and servicing devices, we help reduce unexpected breakdowns, extend equipment life, and control repair costs.

Our biomedical maintenance services include:

• Full safety inspections
• Functional testing
• Electrical safety testing
• Calibration verification
• Manufacturer-required component checks
• Documentation for compliance and accreditation

We work with your team to develop customized maintenance plans that align with your operational needs and equipment inventory.

Facilities that partner with us often experience reduced downtime and improved workflow efficiency—leading to measurable cost savings over time.

We Only Use Certified Biomedical Testing Equipment

Accuracy matters when it comes to biomedical equipment testing. That’s why we exclusively use current, certified biomedical testing equipment during our inspections and calibrations.

By using certified tools and following recognized testing protocols, we ensure:

• Precise and reliable test results
• Compliance with industry standards
• Confidence in equipment performance
• Enhanced patient and staff safety

Our commitment to certified testing equipment reflects our broader commitment to quality and integrity in every service we provide.

24/7 Emergency Biomedical Equipment Repair

Equipment failures can happen at any time—and downtime can have serious consequences for patients, staff, and facility operations.

That’s why we offer 24-hour emergency biomedical equipment repair services, 365 days a year.

Whether it’s a late-night malfunction or a weekend breakdown, our technicians respond quickly and efficiently to minimize disruption. Our goal is to restore functionality as fast as possible so your clinical team can continue delivering care without delay.

After-hours service calls (4:30pm–8am) carry a 4-hour minimum labor charge.

Equipment Loaners & Rentals to Prevent Downtime

At Auxo Medical, we understand that even temporary downtime can create significant operational challenges. To keep your facility running smoothly, we maintain a comprehensive inventory of loaner equipment across nearly every category we service.

Our loaner and rental options include equipment such as:

• Anesthesia machines and monitors
• Patient monitors
• Imaging equipment
• Surgical equipment
• And more

Whether you’re experiencing unexpected equipment failure or planning an upgrade, our loaner equipment program ensures continuity of care.

Loaners and rentals are subject to availability, and fees may apply. Contact us to inquire about specific equipment options and rental rates.

Full Documentation Access Through Our Service Portal

Regulatory compliance is a critical component of biomedical equipment management. To simplify documentation and reporting, we provide active service agreement holders with access to our Client Service Portal.

Through the portal, you can securely access:

• Calibration certificates
• Maintenance logs
• Repair reports
• Equipment service histories
• Compliance documentation

This centralized system helps you stay prepared for inspections and accreditation reviews while streamlining recordkeeping.

In addition, current service clients can schedule maintenance and repair calls directly through the portal—saving time and improving communication.

Trade-Ins, Upgrades & Refurbishment Services

Biomedical equipment doesn’t always need to be replaced with brand-new systems. In many cases, we can help extend the life of your existing equipment or provide cost-effective upgrade options.

We offer:

• Onsite equipment upgrades
• Refurbishment services
• Removal and replacement of outdated systems
• Cost-effective alternatives to new equipment purchases

Our team works with you to evaluate the most practical and budget-friendly solution for your facility.

Active service agreement holders also receive 5% off equipment purchases from our extensive catalog of over 1,300 medical and lab equipment items.

Why Healthcare Facilities Choose Auxo Medical

We are more than a service vendor—we are a long-term partner committed to supporting your clinical and operational success.

Here’s why facilities trust us for biomedical equipment maintenance and repair:

✅ Certified & Highly Trained Technicians

Our AAMI CBET and skilled team delivers expert service across multiple equipment categories.

✅ NFPA 99 & AAMI Compliance

We perform inspections and maintenance according to recognized regulatory standards.

✅ Certified Testing Equipment

We use only current, certified biomedical testing equipment for accuracy and reliability.

✅ 24/7 Emergency Repair Services

We are available around the clock to address urgent equipment issues.

✅ Comprehensive Loaner Inventory

We help prevent downtime with readily available rental and loaner equipment.

✅ Service Portal for Documentation

We simplify compliance with organized digital records and reporting tools.

✅ Cost-Effective Solutions

We provide high-quality service and upgrade options that help control total cost of ownership.

Field Service Areas

We proudly provide biomedical equipment maintenance and repair services in many of our field service area (View location for available services):

• Virginia
• Maryland
• Washington, DC
• North Carolina
• South Carolina
• East Tennessee (Chattanooga–Knoxville)
• Grand Rapids, Michigan
• Lexington, Kentucky
• Tampa, Florida (Central Florida)
• Atlanta, Georgia
• Dayton, Ohio (Central & Western Ohio)

A Proven Track Record of Excellence

Our clients consistently highlight our responsiveness, expertise, professionalism, and cost savings compared to OEM service agreements. From surgery centers to multi-facility healthcare systems, organizations rely on us to:

• Reduce equipment downtime
• Improve maintenance efficiency
• Provide knowledgeable technical support
• Deliver exceptional customer service

We take pride in building long-term relationships based on trust, reliability, and results.

Request Your Biomedical Equipment Service Quote Today

If you need biomedical equipment repair, preventative maintenance, inspections, or emergency service, we’re ready to help.

You can:

• Submit a maintenance or repair quote request
• Upload your equipment list for a preventative maintenance estimate
• Contact us directly to discuss your service needs

Please note: We do not provide services for personal equipment.

Partner With Auxo Medical for Reliable Biomedical Equipment Support

At Auxo Medical, we are committed to keeping your biomedical equipment safe, compliant, and fully operational. From preventative maintenance programs and emergency repairs to loaner equipment and system upgrades, we provide comprehensive solutions tailored to your facility’s needs.

When patient safety, compliance, and operational efficiency matter most, we are here to support you.

Contact us today to request your biomedical equipment maintenance or repair quote and experience the Auxo Medical difference.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

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From our headquarters in Richmond, Virginia, we proudly support customers across Virginia, Maryland, Washington, DC, North Carolina, Tennessee, South Carolina, Georgia, Florida, Ohio, Michigan, and Kentucky. Whether you operate a hospital, ambulatory surgery center, outpatient clinic, primary care office, dental practice, veterinary facility, laboratory, research center, or industrial site, we are here to help.

If you need help now, you can request a PM quote or emergency repair support by phone or through our service request form.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

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Last Name *

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Company/Facility Name *

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Full-Service Medical Equipment Solutions

We understand that equipment uptime is essential to patient care, compliance, workflow, and operational efficiency. That is why we offer a comprehensive range of products and services designed to support healthcare facilities and laboratory environments at every stage of the equipment lifecycle.

What We Provide

At Auxo Medical, we offer:

• New medical and laboratory equipment
• Refurbished medical and lab equipment
• Preventative maintenance programs
• Field service and equipment repair
• Inspection and calibration support
• Emergency service response
• Service contracts tailored to your facility’s needs

Our goal is simple: help your team reduce downtime, control costs, and maintain confidence in the equipment you depend on every day.

Medical and Lab Equipment We Service

We provide maintenance and repair support for several critical equipment categories, including:

Biomedical Equipment Service

We service a wide range of biomedical equipment used in hospitals, surgery centers, clinics, and physician offices. Reliable biomedical equipment performance is essential for patient safety and regulatory readiness, and we work to ensure your systems remain in proper working condition.

Sterile Processing Equipment Service (SPD/CSSD)

Sterile processing departments rely on dependable equipment to maintain infection prevention standards and support procedural volumes. We provide service for SPD/CSSD equipment, helping facilities maintain operational continuity and compliance.

Anesthesia Equipment Service

Anesthesia systems require consistent performance and careful maintenance. We offer field service and repair for anesthesia equipment to help support patient safety in operating rooms and procedural settings.

Imaging Equipment Service

Imaging systems are vital diagnostic tools, and downtime can quickly disrupt care delivery. We provide service and repair support for imaging equipment to help facilities restore operation quickly and maintain dependable performance.

New and Refurbished Medical Equipment

We know that facilities often need quality equipment while managing strict budgets. That is why we provide both new and refurbished medical equipment and lab equipment options.

Benefits of Refurbished Equipment

Choosing refurbished equipment can help your facility:

• Lower capital expenses
• Expand capabilities within budget
• Replace aging systems more affordably
• Access dependable equipment that has been professionally evaluated and restored

We focus on delivering equipment solutions that balance quality, value, and performance. For many organizations, refurbished systems offer a practical path to maintaining high standards without overspending.

Why Healthcare Facilities Choose Auxo Medical

When facilities choose us, they are looking for more than a vendor. They are looking for a responsive service partner that understands the urgency of equipment issues and the importance of dependable support.

Regional Coverage You Can Count On

With our headquarter Richmond, VA, we have local service teams in your area throughout:

• Virginia
• Maryland
• Washington, DC
• North Carolina
• Tennessee
• South Carolina
• Georgia
• Florida
• Ohio
• Michigan
• Kentucky

This service area allows us to support a diverse customer base across acute care, outpatient care, specialty practice, and laboratory settings.

Responsive Service

We know that equipment failures do not wait for a convenient time. Our team works to provide prompt support for both scheduled preventative maintenance and urgent repair needs.

Broad Industry Experience

We work with organizations across many environments, including:

• Hospitals
• Ambulatory surgery centers
• Outpatient clinics
• Primary care offices
• Dental practices
• Veterinary facilities
• Laboratories
• Research facilities
• Industrial facilities

Because we support such a wide range of operations, we understand that each environment has unique service priorities, compliance concerns, and workflow demands.

Preventative Maintenance Helps Reduce Downtime

One of the most effective ways to protect your equipment investment is through a strong preventative maintenance strategy. We help facilities stay ahead of unexpected failures with planned maintenance programs designed to keep systems operating as intended.

Advantages of Preventative Maintenance

Preventative maintenance can help your organization:

• Reduce unplanned downtime
• Extend equipment lifespan
• Improve system reliability
• Support compliance and inspection readiness
• Identify small issues before they become costly repairs
• Improve budgeting for service and replacement planning

If you are looking for a PM quote for medical equipment service, we can help you build a service plan that aligns with your equipment inventory and operational requirements.

Emergency Medical Equipment Repair Support

When critical equipment goes down, fast action matters. We provide emergency repair support to help facilities respond quickly to equipment issues affecting care delivery, sterile processing, diagnostics, and day-to-day operations.

If your facility is experiencing an urgent issue, contact us right away by phone or submit a request through our online service request form. We will work with you to understand the problem, prioritize the need, and provide the appropriate support.

Serving Hospitals, Clinics, Labs, and More

We are proud to support a broad range of healthcare and technical environments. Our customers include organizations with highly specialized equipment needs as well as general care facilities seeking dependable support across multiple departments.

We Serve:

• Acute care hospitals
• Surgical centers
• Multi-site clinics
• Primary care and specialty offices
• Dental and oral surgery practices
• Veterinary clinics and hospitals
• Clinical laboratories
• Research institutions
• Industrial and technical facilities

No matter the setting, we remain focused on delivering solutions that help our customers improve uptime, efficiency, and equipment reliability.

A Practical Partner for Equipment Lifecycle Support

At Auxo Medical, we believe equipment support should be straightforward, responsive, and cost-effective. Whether you are sourcing replacement equipment, building a preventative maintenance plan, or responding to an urgent repair need, we are ready to assist.

Our combination of new equipment sales, refurbished equipment options, field service, preventative maintenance, and emergency repair support makes us a valuable resource for facilities that need a dependable single-source partner.

Contact Auxo Medical

If you are looking for:

• Medical equipment service
• Biomedical equipment repair
• Sterile processing equipment maintenance
• Anesthesia equipment service
• Imaging equipment repair
• New and refurbished medical equipment
• Laboratory equipment support
• Preventative maintenance quotes
• Emergency repair service

we are ready to help.

Request Service or a PM Quote

Contact Auxo Medical by phone or submit a request through our service request form to schedule maintenance, request repair, or discuss your equipment needs.

At Auxo Medical, we are committed to helping healthcare, laboratory, and research facilities maintain dependable equipment performance across the region.

Service Quote / Repair Request

* Please note:  Auxo Medical does not provide services for personal equipment.

First Name *

Last Name *

Email *

Company/Facility Name *

Zip Code *

Phone Number *

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Why Every Facility Needs an AED

Sudden cardiac arrest (SCA) is one of the leading causes of death in the United States, claiming more than 350,000 lives outside of hospital settings each year, according to the American Heart Association. SCA can happen to anyone — patients, employees, visitors, students, or members of the public — regardless of age or health status.

An automated external defibrillator (AED) is a portable, life-saving device designed to analyze a person’s heart rhythm and, if necessary, deliver an electrical shock (defibrillation) to restore a normal heartbeat. AEDs are engineered so that virtually anyone — trained medical professional or untrained bystander — can use them effectively in an emergency.

For every minute that passes without defibrillation, a victim’s chance of survival decreases by approximately 7 to 10 percent. Having an AED immediately accessible within your facility dramatically improves survival outcomes.

At Auxo Medical, we carry a curated selection of AEDs suitable for healthcare environments, commercial facilities, educational institutions, and public-access settings. Below, we highlight the products we offer, along with detailed descriptions and real-world use cases for each.

A Sample of Our AED Product Lineup

1. ZOLL AED Plus

Overview:
The ZOLL AED Plus is one of the most widely deployed AEDs in the world, renowned for its unique Real CPR Help® technology. Unlike many AEDs that only deliver a shock, the AED Plus actively coaches rescuers through the entire cardiac arrest response — including high-quality CPR compressions between shocks.

Key Features:

• Real CPR Help® provides real-time feedback on the rate and depth of chest compressions via visual and audio prompts
• One-piece CPR-D-padz® electrode pad simplifies placement and includes a built-in compression sensor
• Clear, step-by-step audio and visual prompts guide the user through the entire rescue
• Rugged design with an IP55 rating for dust and water resistance
• Uses standard lithium batteries with a 5-year shelf life, reducing long-term ownership costs
• Automatic self-testing ensures device readiness

Use Cases:

• Hospitals and clinics — Ideal for code carts and crash stations where CPR quality feedback helps clinical teams optimize resuscitation efforts
• Schools and universities — The intuitive voice prompts and CPR coaching make the AED Plus a top choice for educational institutions where trained medical staff may not be immediately available
• Corporate offices and fitness centers — Easy enough for any employee or gym staff member to operate in an emergency
• Houses of worship and community centers — Public-access locations where bystanders may be the first responders

2. Philips HeartStart OnSite (HS1)

Overview:
The Philips HeartStart OnSite is one of the most recognizable and widely trusted AEDs on the market. Designed with simplicity as its primary goal, the OnSite is the first AED available without a prescription in the United States, making it an accessible choice for virtually any organization.

Key Features:

• Clear, calm voice instructions guide the user through each step of the rescue process
• SMART Analysis technology assesses heart rhythm and determines whether a shock is needed
• Quick Shock feature delivers a shock in as few as 8 seconds after CPR pause for maximum effectiveness
• Lightweight, compact design (approximately 3.3 lbs) for easy wall-mounting or transport
• Pre-installed long-life battery and SMART pads cartridge for out-of-the-box readiness
• Daily, weekly, and monthly automatic self-tests

Use Cases:

• Dental practices — Compact size and ease of use make it a natural fit for small clinical environments where space is limited and staff may have minimal AED training
• Primary care and family medicine offices — Reliable, low-maintenance, and simple to operate for front-desk and clinical staff
• Small businesses and retail locations — The no-prescription-required designation and intuitive operation make this an excellent first AED for organizations new to AED programs
• Residential communities and HOA common areas — Pool houses, clubhouses, and recreation centers benefit from a device that any resident could operate in an emergency

3. Philips HeartStart FRx

Overview:
The Philips HeartStart FRx is built for tougher environments and more demanding use cases than its OnSite sibling. With a rugged, splash-proof design and an infant/child key for pediatric use, the FRx is engineered for environments where conditions may be unpredictable and patient populations may include children.

Key Features:

• Rugged construction tested to withstand drops, vibrations, dust, and water (IP55 rated)
• Infant/Child Key adapts the device’s therapy and voice instructions for pediatric patients without requiring separate pads
• SMART Biphasic therapy for effective defibrillation across a wide range of patients
• Clear, step-by-step voice coaching with CPR guidance
• Lightweight and portable at approximately 3.5 lbs
• Long-life battery and pre-connected SMART Pads II

Use Cases:

• Veterinary clinics and animal hospitals — The rugged design holds up in clinical environments where fluids and unpredictable conditions are common; while designed for human use, the FRx’s durability makes it a practical choice for facilities that must protect both staff and clients
• Schools, daycare centers, and pediatric clinics — The infant/child key eliminates the need to stock and manage separate pediatric electrode pads, simplifying AED readiness for facilities that serve children
• Industrial and manufacturing facilities — Dust-proof and splash-proof construction makes the FRx suitable for factory floors, warehouses, and outdoor job sites
• Sports facilities, parks, and recreation departments — Athletic fields, swimming pools, and outdoor recreation areas where exposure to weather and rough handling is likely

4. Cardiac Science Powerheart G5

Overview:
The Cardiac Science Powerheart G5 is a fully automatic or semi-automatic AED that features Rescue Ready® technology — a comprehensive self-testing system that checks the device’s pads, battery, and internal electronics every single day to ensure it is always ready for use.

Key Features:

• Available in fully automatic (no shock button required) and semi-automatic configurations
• RescueCoach™ voice and text prompts provide clear, calm guidance through CPR and defibrillation
• Rescue Ready® technology performs daily self-tests covering battery, hardware, software, and pad connection
• STAR® Biphasic technology with automatic escalating energy
• Dual-language capability
• 8-year warranty — one of the longest in the industry

Use Cases:

• Corporate headquarters and office buildings — The fully automatic version is ideal for workplaces where most potential rescuers have limited or no medical training; the device delivers the shock automatically, removing hesitation from the equation
• Hotels and hospitality venues — Multilingual staff and guests benefit from the dual-language feature, and Rescue Ready® self-testing provides peace of mind for facility managers responsible for large, busy properties
• Government buildings and courthouses — The industry-leading warranty and automated self-testing reduce administrative burden and total cost of ownership for public-sector AED programs
• Long-term care and assisted living facilities — High-risk patient populations make AED readiness critical; daily self-testing ensures the device is always prepared

AED Accessories and Program Support

In addition to the AED units themselves, we offer a full range of accessories and program support items to help you build and maintain a compliant, effective AED program:

• Wall-mount cabinets and brackets — Alarmed and non-alarmed cabinets for high-visibility AED placement
• Replacement electrode pads — Adult and pediatric pads for all models we carry
• Replacement batteries — OEM and compatible long-life batteries to keep your devices ready
• AED signage — Clearly marked signs to help bystanders locate your AED quickly
• Carry cases and bags — Protective soft and hard cases for portable or mobile AED deployment
• AED training units and supplies — Practice devices and training pads for CPR/AED education programs
• Preventive maintenance and inspection programs — Scheduled readiness checks performed by our field service team to ensure your AEDs are always prepared

Why Buy Your AED from Auxo Medical?

Purchasing an AED is an important investment — and where you buy it matters as much as what you buy. Here’s why healthcare facilities, businesses, and organizations choose us as their AED provider:

Expert Guidance

Choosing the right AED depends on your facility type, patient population, rescuer training level, environment, budget, and regulatory requirements. We take the time to understand your needs and recommend the best device — not just the most expensive one.

Competitive Pricing on New and Refurbished Units

We offer competitive pricing on new AEDs and, when available, professionally refurbished units that meet OEM specifications at a lower cost. This makes life-saving technology accessible to organizations of every size and budget.

Ongoing Service and Support

We don’t just sell you a device and move on. As a full-service biomedical equipment company, we provide ongoing maintenance, battery and pad replacement reminders, and field service support to ensure your AED is always rescue-ready.

Multi-State Coverage

We serve facilities across Virginia, Maryland, Washington D.C., North Carolina, South Carolina, Tennessee, Georgia, Florida, Ohio, Michigan, and Kentucky — with the infrastructure and technical team to support AED programs across multi-site organizations.

AED Compliance and Regulatory Considerations

Many states within our service territory have specific laws and regulations governing AED placement, maintenance, and training. These may include requirements for:

• Registration of AED devices with local EMS agencies
• Periodic inspection and maintenance to ensure device readiness
• Staff training in CPR and AED use
• Physician oversight or prescription (varies by device and state)
• Good Samaritan liability protections for trained and untrained rescuers

We help our clients navigate these requirements and build AED programs that are not only effective but fully compliant with applicable state and federal regulations.

Ready to Protect Your Facility?

Every second counts during sudden cardiac arrest. Having the right AED — properly maintained and strategically placed — gives your staff, patients, visitors, and community the best possible chance at survival.

At Auxo Medical, we’re here to help you select, purchase, install, and maintain the AED that’s right for your facility.

Contact us today to request a quote, ask a question, or get started building your AED program. Call us directly or submit a request through our online service form — we’ll respond promptly.

Auxo Medical, LLC is headquartered in Richmond, Virginia, and provides new and refurbished medical equipment sales, field service, maintenance, and repair for healthcare facilities across VA, MD/DC, NC, SC, TN, GA, FL, OH, MI, and KY.

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